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description: Page 7 - Discover the best Auto Dealership CRM Software for your organisation. Compare top Auto Dealership CRM Software tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Auto Dealership CRM Software - 2026 Reviews, Pricing & Demos
---

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# Auto Dealership CRM Software

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Page: 7 / 10\
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## Products

1. [SalezShark](https://www.softwareadvice.com.au/software/29113/salezshark) — 4.7/5 (15 reviews) — SalezShark is a complete CRM and sales management platform in the cloud. It focuses on marketing automation in genera...
2. [Ivanti Neurons for ITSM](https://www.softwareadvice.com.au/software/405089/ivanti-neurons-for-itsm) — 3.9/5 (15 reviews) — Gain enterprise-capable, end-to-end service management capabilities throughout the service delivery lifecycle, from r...
3. [Remedyforce](https://www.softwareadvice.com.au/software/152479/bmc-remedyforce) — 4.3/5 (15 reviews) — Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge manage...
4. [Contivio Contact Center](https://www.softwareadvice.com.au/software/2720/contivio) — 3.4/5 (13 reviews) — Contivio Contact Center is a cloud-based contact center management (CRM) solution for small and large businesses. The...
5. [LeadByte](https://www.softwareadvice.com.au/software/140497/leadbyte) — 4.6/5 (13 reviews) — LeadByte is a robust software platform crafted to simplify lead management for those who buy and sell leads, making t...
6. [Inbenta](https://www.softwareadvice.com.au/software/9762/inbenta) — 4.7/5 (13 reviews) — Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powe...
7. [Oracle Service](https://www.softwareadvice.com.au/software/28301/oracle-service-cloud-fs) — 4.5/5 (13 reviews) — Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processe...
8. [Certainly](https://www.softwareadvice.com.au/software/74784/botxo) — 4.4/5 (13 reviews) — Certainly is a cloud-based chatbot solution for e-commerce, webshops and customer care centers. The solution provides...
9. [Universal Knowledge](https://www.softwareadvice.com.au/software/9176/universalknowledge) — 4.6/5 (13 reviews) — Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the effici...
10. [AllProWebTools](https://www.softwareadvice.com.au/software/26683/allprowebtools) — 4.6/5 (13 reviews) — AllProWebTools is a cloud-based customer relationship management (CRM) suite for small businesses that offers e-comme...
11. [Enghouse eKMS](https://www.softwareadvice.com.au/software/2369/smartsupport) — 4.2/5 (12 reviews) — Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solut...
12. [Bitochon CRM](https://www.softwareadvice.com.au/software/30993/bitochon) — 4.9/5 (12 reviews) — Bitochon CRM is a cloud-based customer relationship management (CRM) solution suitable for individuals and small busi...
13. [Intouch Insight CX Platform](https://www.softwareadvice.com.au/software/169291/liacx) — 4.3/5 (12 reviews) — The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F\&amp...
14. [Voze](https://www.softwareadvice.com.au/software/443258/telenotes) — 4.7/5 (12 reviews) — Voze is a versatile tool that meets sales representatives at their convenience, streamlining the note-taking process ...
15. [Answerbase](https://www.softwareadvice.com.au/software/3891/answerbase) — 4.7/5 (11 reviews) — Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, ...
16. [Mention Me](https://www.softwareadvice.com.au/software/99374/mention-me-retain) — 4.6/5 (11 reviews) — Mention Me's Customer Advocacy Intelligence platform empowers ecommerce brands to tap into the potential of word-of-m...
17. [CustomerGauge](https://www.softwareadvice.com.au/software/108972/customergauge) — 4.8/5 (11 reviews) — CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict c...
18. [Wowdesk](https://www.softwareadvice.com.au/software/75405/wowdesk) — 4.7/5 (11 reviews) — WowDesk is a customer service solution that helps small to large enterprises gather clients’ requests from all channe...
19. [SAM](https://www.softwareadvice.com.au/software/187456/sam) — 4.9/5 (10 reviews) — SAM is a cloud-based, fully integrated sales and marketing system. The main features of the system include email mark...
20. [Centralpoint](https://www.softwareadvice.com.au/software/93286/centralpoint) — 4.6/5 (9 reviews) — Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based...
21. [ServiceWise](https://www.softwareadvice.com.au/software/30481/servicewise) — 4.6/5 (8 reviews) — ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes...
22. [Khoros Care](https://www.softwareadvice.com.au/software/97973/khoros-care) — 4.8/5 (8 reviews) — Khoros Care is a social media marketing solution that helps businesses streamline client interactions across various ...
23. [OASIS](https://www.softwareadvice.com.au/software/5863/oasis) — 3.4/5 (7 reviews) — OASIS is a customizable ERP system for small to midsize companies. This system is customized to the company’s precise...
24. [eQuip](https://www.softwareadvice.com.au/software/83127/equip) — 4.3/5 (7 reviews) — eQuip is a cloud-based enterprise asset management system that assists small to large-sized businesses with the acqui...
25. [Nextiva CRM](https://www.softwareadvice.com.au/software/90997/nextivaservicecrm) — 3.6/5 (7 reviews) — The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. D...

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- [Car Dealer Software](https://www.softwareadvice.com.au/directory/4154/auto-dealer/software)

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Get the visibility and insights you need on IT assets and their relationships to further improve service delivery and value achieved from your investments in hardware, software and cloud assets.\n\nThe most sophisticated IT operations can benefit from Ivanti Neurons for ITSM, offering advanced maturity solutions that deliver “Shift Left” outcomes, automation and AI that can proactively detect and remediate issues before they become user or organization-impacting events, truly transforming and delivering better employee experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7354c289-d09d-46ce-b6f6-9a56333d4cdb.png","url":"https://www.softwareadvice.com.au/software/405089/ivanti-neurons-for-itsm","@type":"ListItem"},{"name":"Remedyforce","position":3,"description":"Remedyforce is a service management software built on a Salesforce app cloud and provides reporting, knowledge management, incident and problem management features. The software provides a service desk system so that users can manage issues and requests for service, while tracking data and presenting it with interactive reports.\n\n\nRemedyforce provides a platform with built-in ITIL best practices and automated self-service capabilities that allow agents visibility across different processes and teams. The user experience for service delivery is customized for each role which provides the key information required for each position. The customization lets employees have access to the relevant information. The application contains a social structure which enables users to like, comment, and share different pieces of information, including reports and data.\n\n\nRemedyforce minimizes conflicts and ensures successful changes with collision detection and impact analysis. The software marketplace provides extensions and add-ons with applications like AutomationEdge, actionHub and cloud coach projects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e79f467c-92b6-4657-82ff-7da88851661e.jpeg","url":"https://www.softwareadvice.com.au/software/152479/bmc-remedyforce","@type":"ListItem"},{"name":"Contivio Contact Center","position":4,"description":"Contivio Contact Center is a cloud-based contact center management (CRM) solution for small and large businesses. The solution helps sales teams, marketing groups and service operations to manage customer service and sales. Key features include call monitoring, recording, conferencing, transferring and forwarding. Agents can also take notes within the solution and search call history to assess their own performance.\n\n\nContivio Contact Center helps to manage operations and improve customer experience through self-service IVR, automatic call routing and call back features. Calls are routed to the agents on the basis of custom fields in the CRM such as skills, priority, operating hours, shifts, holidays and more. Users can also conduct satisfaction surveys through IVR, SMS and broadcast message.  \n\n\nContivio Contact Center offers integration into any VoIP network and telecoms service. It can also be integrated with Windows-based or browser-based CRM applications to sync events and data. The solution helps supervisors to manage workforce and view real-time statistics by queue, agents and media type through a user dashboard.\n\n\nServices are offered on per user per month subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68d4250f-fa2c-4a86-9f71-0c5805ba0594.png","url":"https://www.softwareadvice.com.au/software/2720/contivio","@type":"ListItem"},{"name":"LeadByte","position":5,"description":"LeadByte is a robust software platform crafted to simplify lead management for those who buy and sell leads, making the growth process more automated. \n\nWith LeadByte, companies can capture, verify, and promptly distribute leads, saving time and improving lead quality to enhance ROI. The software empowers users to save time, automate lead distribution, and optimize their marketing strategies for maximum return on investment. Whether you're a small business owner or a marketing professional, LeadByte is designed to make your lead management process seamless and efficient.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0122b664-5ca1-4021-9005-e1f39b5d0136.png","url":"https://www.softwareadvice.com.au/software/140497/leadbyte","@type":"ListItem"},{"name":"Inbenta","position":6,"description":"Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. \n\nWith its powerful NLP technology, the platform is able to understand human language and return the appropriate content whenever a customer has a query. \n\nThis increases self-service rates, reduces incoming support requests, and frees agents' time, helping them focus on more complex cases.\n\nThe 4 modules include:\n\n- a transactional, high-performing AI chatbot\n- a knowledge center to help users easily find answers\n- a semantic search engine to make search easy\n- a ticketing system to increase agents' performance\n\nThe solutions easily integrate with existing systems like ERPs, CRMs, IVRs, and a large catalog of solutions, and they can be easily plugged in to pull content from hundreds of data sources. \n\nThe technology is available in over 35 languages, helping you scale your business across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b247a56a-051f-485f-b41e-e95a6e2e9b4b.png","url":"https://www.softwareadvice.com.au/software/9762/inbenta","@type":"ListItem"},{"name":"Oracle Service","position":7,"description":"Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, B2C, and field teams with its foundational and patented time-based, predictive, and self-learning technology. It connects every interaction between businesses and customers, providing an end-to-end customer service management solution through cross-channel contact center, knowledge management, policy automation, and field service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f482e72-5e4c-48a4-ad9b-0fd87758c7b8.png","url":"https://www.softwareadvice.com.au/software/28301/oracle-service-cloud-fs","@type":"ListItem"},{"name":"Certainly","position":8,"description":"Certainly is a cloud-based chatbot solution for e-commerce, webshops and customer care centers. The solution provides Conversational Artificial Intelligence (AI) enabled chatbot for sales, marketing, human resource and management professionals and helps users automate interactions between support teams and clients. Key features include adaptive conversational AI, zero-party data insights, conversation tracking, push notifications, data analytics and multichannel support.\n\n\nCertainly enables businesses to launch a Conversational AI assistant on their mobile application, messenger, website and integrate with Zendesk. Various departments and individual professionals can also manage the chats between human agent and an AI bot. Certainly sends live notifications to managers via email when a customer wants to get in touch with a human.\n\n\nCertainly supports the chat in 14+languages such as English, German, Spanish, Swedish and Danish. The solution also connects with webforms to track conversations and handle user sensitive data. Integration is offered with MailChimp, MobilePay, Microsoft Dynamics CRM and more.\n\n\nServices are offered on a monthly subscription basis and customer support is available via email, phone and a dedicated bot operator from Certainly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aa4a62d-9d52-45b1-a7f7-f4fdbdd71090.png","url":"https://www.softwareadvice.com.au/software/74784/botxo","@type":"ListItem"},{"name":"Universal Knowledge","position":9,"description":"Universal Knowledge is a knowledge management solution designed by Knowledge Powered Solutions to increase the efficiency of agents and reduce operational costs. The modules offered include call center, customer service, web self-service, help desk and knowledge management. It provides a multi-deployment option and can be hosted either on cloud or on-premise.\n\n\nAs part of the knowledge management platform, companies can integrate the system with existing knowledge sources, eliminates the need to duplicate or relocate information. It uses a natural language search, so users can ask questions instead of using keywords.\n\n\nThe web self-service module integrates directly with a company website and offers features like automatic FAQ lists, automated query escalation and posting of trending topics. It helps companies reduce operational costs by diverting a large volume of unnecessary customer calls to IVR (interactive voice response). It provides APIs to integrate with CRM, ITSM and Helpdesk applications. Support is offered by email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01213b8a-835d-4d4a-85e6-e4e8f1a0fe27.png","url":"https://www.softwareadvice.com.au/software/9176/universalknowledge","@type":"ListItem"},{"name":"AllProWebTools","position":10,"description":"AllProWebTools is a cloud-based customer relationship management (CRM) suite for small businesses that offers e-commerce applications, marketing automation, sales force management and customer service and support. It provides a workflow timeline with real-time updates about business operations from customer activity, new orders or abandoned carts, to employee progress on tasks.\n\n\nAllPoWebTools base plan allows users to build their website, with unlimited web pages and blog posts and the option to add a shopping cart and secure checkout. The platform’s marketing tool tracks marketing campaigns from a single dashboard with reporting and analytics capabilities that detail the success of the campaigns.     \n\n\nA task manager and detailed time-card tracking tool create transparency into employee workflows and progress, while an inter-office instant messaging tool makes collaboration within the platform. Users can access reports to calculate the cost of employees versus the revenue they generate. Pricing is per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61bc0cee-85f3-42f6-bc3f-03e1af425c0e.png","url":"https://www.softwareadvice.com.au/software/26683/allprowebtools","@type":"ListItem"},{"name":"Enghouse eKMS","position":11,"description":"Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solution that caters to businesses of all sizes across various industries. The solution lets users streamline customer support and web self-service by providing them with knowledge base management tools. Users get full control over support content which helps them manage operational costs and productivity.\n\n\nSmartSupport allows users to create articles with real-time editing, preview, and publishing capabilities. It allows users to upload documents, videos, images, and more into the editor. SmartSupport's search engine is based on natural language search, hit highlighting, faceted navigation, document handling, content tagging, and more that helps users to find relevant information.\n\n\nAdditionally, SmartSupport offers troubleshooting guides, support content on-the-fly, custom forms, reports and analytics, custom themes, third-party application integrations, and a configurable workflow.\n\n\nSupport is offered via phone and email during business hours on weekdays.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0644cb5-de7e-4492-bcc5-02090c594587.png","url":"https://www.softwareadvice.com.au/software/2369/smartsupport","@type":"ListItem"},{"name":"Bitochon CRM","position":12,"description":"Bitochon CRM is a cloud-based customer relationship management (CRM) solution suitable for individuals and small businesses such as wholesalers, retailers, manufacturers and other business segments engaged in direct sales. The solution is equipped with tools to manage customer accounts, track customer engagements, monitor key metrics and more.\n\n\nBitochon CRM enables sales personnel to collaborating with their clients. Managers can monitor real-time sales progress including client information and staff performance. Bitochon CRM can also integrate with other internal systems for sharing customer data across business applications.\n\n\nWith Bitochon CRM, businesses can create a centralized contact database, send marketing emails to individuals and groups, send quotes to clients, create and assign to-do’s, store business documents centrally and more.\n\n\nSupport is available via phone and email. An on-premise solution is also available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9049b97-444e-46da-a091-d280efa5de33.png","url":"https://www.softwareadvice.com.au/software/30993/bitochon","@type":"ListItem"},{"name":"Intouch Insight CX Platform","position":13,"description":"The Intouch Insight CX PLatform is a cloud-based solution designed to help multi-location businesses in retail, F&B and hospitality industries manage customer experience across multiple channels. \n\nIt is a scalable Customer Experience (CX) Intelligence solution designed to drive actionable insights from all customer touchpoints, in order to align operational delivery with customer expectations.\n\nWhen combined with our leading Mystery Shopping and Audit managed services, the platform offers unparalleled capabilities for multi-location businesses. Data collected through our Mystery Shopping and Audit services is delivered seamlessly into the Core Platform so customers can take advantage of the robust reporting capabilities.\n\nKey features of the Intouch Platform include custom reporting, sentiment analysis, predictive analytics, case management, automation, and auditing and feedback collection. \n\nThe CX platform powers all individual products, giving users the functionality they need to get started today, with the ability to easily scale as their needs grow into the future.\n\nIt integrates with several third-party applications such as Salesforce, Oracle, NetSuite, SAP Analytics, Shopify, Jira Software, Slack and more. Pricing is available on request and support is extended via phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ac3e814-1611-4e22-b0fd-061e5b1e9b1b.png","url":"https://www.softwareadvice.com.au/software/169291/liacx","@type":"ListItem"},{"name":"Voze","position":14,"description":"Voze is a versatile tool that meets sales representatives at their convenience, streamlining the note-taking process through voice dictation, written notes, or mobile typing. With minimal effort, Voze provides significant value by assisting in various tasks such as creating contacts, managing companies, setting follow-up reminders, and ensuring accurate data entry. Serving as a personal assistant, Voze allows reps to spend less time on administrative work and more time on selling activities.\n\nIts effectiveness is evidenced by its widespread adoption, processing over 25,000 notes weekly and boasting a 90% usage rate among sales teams. This translates into valuable insights for managers, who gain access to analytics, notifications, and recommendations, enabling them to monitor field activities and ensure that reps are performing optimally.\n\nMoreover, Voze facilitates seamless communication among team members and managers, allowing for quick dissemination of information, decision-making, and coaching sessions. The platform supports the sharing of notes, files, and images through various channels, including text, email, and other preferred applications, ensuring efficient collaboration.\n\nAdditionally, Voze offers extensive integration options, with compatibility across major CRMs, ERPs, FSMs, email platforms, and calendar systems. Whether businesses seek a comprehensive solution for company and contact management or prefer to integrate Voze with existing systems, the platform offers flexibility and customization options.\n\nOverall, Voze serves as a valuable asset for sales teams, enhancing productivity, facilitating communication, and optimizing workflows to drive business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3bad045c-3d33-47cd-bafd-a99917713040.png","url":"https://www.softwareadvice.com.au/software/443258/telenotes","@type":"ListItem"},{"name":"Answerbase","position":15,"description":"Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer service and support and social CRM. Customer service and support module allow companies to solve their common problems by automating the answers to repeat questions. It provides clients a fast turnaround on important issues that may crop up, leading to less traffic for the support team and a customer base that can research questions on their own.\n\n\nAnswerbase allows users to use the Q&A component with online sales, as potential customers can have any sales-based questions that can be answered directly on the product page. Existing questions are addressed immediately and new questions can be routed to the correct member of the sales team.\n\n\nAnswerbase provides data and suggestions to users on what content they should create or any existing content that needs improvement. Answerbase can be used in industry segments including advertising, education, media and retail. Pricing is per month. Support is offered via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.softwareadvice.com.au/software/3891/answerbase","@type":"ListItem"},{"name":"Mention Me","position":16,"description":"Mention Me's Customer Advocacy Intelligence platform empowers ecommerce brands to tap into the potential of word-of-mouth marketing. By acquiring, nurturing, and motivating brand fans to promote your business through word-of-mouth, reviews, social sharing, and referrals, Mention Me helps you expand your customer base and reduce reliance on costly digital ad channels.\n\nWhat sets Mention Me apart is its ability to gather first-party advocacy data. This data is invaluable for optimizing your other marketing activities, such as reducing the cost per acquisition (CPA) on paid social campaigns. Additionally, Mention Me works with industry-leading partners like SAP, Klaviyo, Attentive, Space48, and WeMakeWebsites to offer seamless integrations that enhance your brand advocacy program and optimize your marketing channels.\n\nSince 2013, Mention Me has facilitated over 6 million referrals, generating an impressive $2 billion in revenue for 500 global brands. ASOS, PUMA, Charlotte Tilbury, ManyPets, and Nutmeg are just a few of the ecommerce leaders leveraging the power of customer advocacy with Mention Me. The platform's success is further supported by $32 million in funding from Octopus Ventures and Eight Roads.\n\nImplementing Mention Me can lead to an average increase of 8% in new customer acquisition for your brand. However, with continuous experimentation and optimization, this growth can reach as high as 30%. This demonstrates the significant impact that customer advocacy can have on your business's growth trajectory.\n\nReferral marketing is renowned for its impressive return on investment (ROI), and Mention Me is no exception. With Mention Me, you can expect an ROI of up to 10x, making it a highly valuable investment for your business. Notably, Name Share®, a unique feature of Mention Me, accounts for 34% of all referrals, enabling you to capture previously untraceable word-of-mouth recommendations.\n\nWhen brand fans refer others, the benefits extend beyond acquiring new customers. Referred customers spend an average of 11% more on their first order and are five times more likely to refer others themselves. This creates a powerful referral chain reaction that expands your reach and accelerates sustainable growth.\n\nTo further optimize your referral campaigns, Mention Me offers A/B testing by cohort. By testing different approaches within the first 6 months of your advocacy program, you can increase your referred customer acquisition by 4x. This allows you to fine-tune your efforts and maximize the impact of brand advocacy on your customer economics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2bd464e-0b7d-4b46-a6cd-43b73a5f2ea2.png","url":"https://www.softwareadvice.com.au/software/99374/mention-me-retain","@type":"ListItem"},{"name":"CustomerGauge","position":17,"description":"CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey campaigns, track the accumulated retention against targets and generate customer lifecycle reports.\n\n\nAdministrators can utilize the eNPS tool to receive anonymous feedback from employees, gain insights into business operations across departments and maintain employee retention. Features of CustomerGauge include account listing, sentiment analysis, revenue reporting, single sign-on (SSO) authentication, risk assessment, predictive analytics and more. Additionally, the centralized dashboard enables teams to view customer profiles with access to stakeholders’ information, churn probability, coverage percentage and response rates.\n\n\nCustomerGauge comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, NetSuite, Zendesk, Microsoft Dynamics, SugarCRM and more. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.softwareadvice.com.au/software/108972/customergauge","@type":"ListItem"},{"name":"Wowdesk","position":18,"description":"WowDesk is a customer service solution that helps small to large enterprises gather clients’ requests from all channels on a unified platform. With specific modules to manage customers, agents, managers, subject matter experts, administrators and external entities, it allows businesses to manage delivery service across various industries.\n\n\nKey features of WowDesk include management of complaints, knowledge base, facilities, cases and ticketing. Its self-service portals allow businesses to communicate with customers and manage relationships across email, chat, phone and social media networks. Additionally, it comes with a customizable platform, which enables agents to collaborate with subject matter experts and administrators to configure and automate structure rules as per business requirements.\n\n\nWowDesk enables businesses to provide controlled access to suppliers, auditors and third-party vendors and streamline operations related to customer servicing. WowDesk can either be deployed on-premise or hosted in the cloud. Support is available via phone, email and Skype.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/511a8aa9-1c97-43f0-a4c3-35f54e5b2676.png","url":"https://www.softwareadvice.com.au/software/75405/wowdesk","@type":"ListItem"},{"name":"SAM","position":19,"description":"SAM is a cloud-based, fully integrated sales and marketing system. The main features of the system include email marketing, social marketing, content marketing, direct marketing, SEO, visibility, marketing intelligence and marketing automation.\n\n\nSAM allows users to manage targeted email campaigns through one centralized service. The marketing platform gives the user the opportunity to target leads according to their status and automate follow-up. Users can engage customers, build the brand and monitor social media marketing efforts from the centralized command center. The SAM marketing platform tracks social engagement analytics and allows users to generate personalized labels and letters that are unique to each business.\n\n\nSAM visualizes social engagement analytics, so an organization knows where they stand into relation to competition. Users can automate social marketing with scheduled posts. The system is suitable for companies in a range of industries including construction, hospitality, legal, property management and software/IT.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39365985-13dd-4e09-98f6-08cb486f8e0b.png","url":"https://www.softwareadvice.com.au/software/187456/sam","@type":"ListItem"},{"name":"Centralpoint","position":20,"description":"Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based Knowledge Management solution. It is in use by over 350 organizations worldwide, and is typically used as an enterprise grade Intranet, and/or for private, log in solutions for partners and clients.\n\nCentralpoint aggregates disparate data (structured and unstructured) automatically, via it’s scheduled Data Transfer routines. Centralpoint also provides data mining, and metadata enrichment in which to maximize federate search for all users based on their roles. Centralpoint easily integrates with back office technologies such as SharePoint,\nPeoplesoft, Workday, SAP, Oracle and others to allow for a central point of access in which to search, and monitor all user activity.\n\nCentralpoint additionally provides detailed user reporting, including online learning and gamification in which to consolidate compliance of all users. For qualified opportunities, Oxcyon is prepared to build a live, functional, proof of principal solution prior to any client’s engagement to prove it’s many capabilities... free of charge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.softwareadvice.com.au/software/93286/centralpoint","@type":"ListItem"},{"name":"ServiceWise","position":21,"description":"ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable workflows, process management and email notifications.\n\n\nThe solution helps businesses maintain ITIL operations and other business processes. It includes components for the incident, problem, change and configuration management.\n\n\nServiceWise includes a self-service portal where users can report issues and submit a service request, as well as access help documents. It also provides integration with tools like Microsoft SCCM, OCS Inventory asset management and Rally issue tracker.\n\n\nServiceWise helps organizations build a solid knowledge base; analysts can easily gather and standardize data collected from the portal. The solution also offers custom reporting features with a list, trend, summary and distribution reports.\n\n\nServiceWise is available on a monthly subscription basis.\n\n\nSupport is available via phone.\n\n\nServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable workflows, process management and email notifications.\n\n\nThe solution helps businesses maintain ITIL operations and other business processes. It includes components for incident, problem, change and configuration management.\n\n\nServiceWise includes a self-service portal where users can report issues and submit service request., as well as access help documents. It also provides integration with tools like Microsoft SCCM, OCS Inventory asset management and Rally issue tracker.\n\n\nServiceWise helps organizations build a solid knowledge base; analysts can easily gather and standardize data collected from the portal. The solution also offers custom reporting features with list, trend, summary and distribution reports..\n\n\nServiceWise is available on a monthly subscription basis.\n\n\nSupport is available via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/968b07b7-3690-4017-8e1b-72a14049235e.png","url":"https://www.softwareadvice.com.au/software/30481/servicewise","@type":"ListItem"},{"name":"Khoros Care","position":22,"description":"Khoros Care is a social media marketing solution that helps businesses streamline client interactions across various communication channels such as messaging, web chat, social media and peer-to-peer communities. It enables customer service agents to view, engage and resolve clients' queries on a centralized platform.\n\n\nUsing Khoros Care's advanced workflows, enterprises can automatically tag, prioritize and route incoming requests to available executives. Administrators can authenticate the identity of customers and secure confidential information via data encryption. Additionally, it allows managers to generate analytical reports and receive automated notifications regarding staff members via email, desktop or mobile alerts.\n\n\nKhoros Care facilitates integration with various third-party CRM applications such as Zendesk, Microsoft Dynamics, Salesforce and more. Users can create personalized profiles for clients with information such as interests, influence, tags and internal notes. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b2de2fe0-737b-4291-b6d0-f4030a4a93e8.png","url":"https://www.softwareadvice.com.au/software/97973/khoros-care","@type":"ListItem"},{"name":"OASIS","position":23,"description":"OASIS is a customizable ERP system for small to midsize companies. This system is customized to the company’s precise specifications and is used primarily in the retail, manufacturing, and professional services verticals.\n\n\nOASIS’ suite can be purchased all together as a single ERP solution, or conveniently as separate modules. It offers applications to help manage various aspect of your business, from human resources to customer relationship management to Business Intelligence. Some of these applications include standalone marketing and sales automation, financial accounting, supplier management, and more.\n\n\nThis system can be readily accessed via both Mac and Windows platforms, including the iPad and any mobile device. For organizations seeking a comprehensive and cost-effective solution to manage the day-to-day tasks of their business, OASIS should be included on the shortlist of systems to consider.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64038cc9-410a-4e56-ac7f-3332d6457a62.png","url":"https://www.softwareadvice.com.au/software/5863/oasis","@type":"ListItem"},{"name":"eQuip","position":24,"description":"eQuip is a cloud-based enterprise asset management system that assists small to large-sized businesses with the acquisition, assignment, utilization, and disposal of assets. Its key features include barcode scanning, workflow automation, audit, and configuration management.\n\n\nThe application comes with a feature that allows operators to manage and track equipment and generate customized reports. The solution lets supervisors record and arrange inventory data based on a purchase order, fund type or location. Administrators can use the system to provide role-based access to staff members and transfer assets across multiple locations.\n\n\neQuip integrates with third-party platforms such as Active Directory, Costpoint, Oracle, Lansweeper and SCCM. The solution comes with a mobile application for Android, iOS and Windows. It is available on an annual subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a5f8299-03c3-476b-8b0c-7037070d312e.png","url":"https://www.softwareadvice.com.au/software/83127/equip","@type":"ListItem"},{"name":"Nextiva CRM","position":25,"description":"The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a smooth and seamless customer experience with a unified sales and service CRM.\n\n\nNextiva's CRM does more than storing contact information. Businesses can easily track leads through their sales pipeline, making sure they don't slip through the cracks. Serve customers better with a full-featured help desk that can intelligently route cases to the correct team members.\n\n\nWhat makes Nextiva's CRM attractive for businesses is how it manages all of a company's communications—phone, chat, email and chat—on one platform. No third-party integrations are needed to streamline your workflow, increase sales and deliver outstanding customer service.\n\n\nBehind the scenes, Nextiva has a powerful automation engine that can save time handling repetitive tasks. It can move leads through your pipeline, follow up on customer requests or escalate cases to specific team members.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86239cf8-27ce-460f-983b-d48675f976f4.png","url":"https://www.softwareadvice.com.au/software/90997/nextivaservicecrm","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/3171/dealership/software?page=7#itemlist","numberOfItems":25}
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