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description: Page 4 - Discover the best Higher Education CRM Software for your organisation. Compare top Higher Education CRM Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Higher Education CRM Software - 2026 Reviews, Pricing & Demos
---

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# Higher Education CRM Software

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## Products

1. [Sprinklr](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) — Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers soc...
2. [Efficy CRM](https://www.softwareadvice.com.au/software/38575/efficy) — 4.0/5 (90 reviews) — At last, a CRM solution that truly adapts to your needs\! Our mission is to help each company or organisation succeed ...
3. [Ontraport](https://www.softwareadvice.com.au/software/3177/ontraport) — 4.2/5 (89 reviews) — Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages a...
4. [Groove](https://www.softwareadvice.com.au/software/110166/groove) — 4.5/5 (87 reviews) — Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their custome...
5. [Voiptime Cloud](https://www.softwareadvice.com.au/software/55594/voiptime-cloud) — 4.8/5 (80 reviews) — Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center ...
6. [Canny](https://www.softwareadvice.com.au/software/117543/canny) — 4.6/5 (76 reviews) — Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and a...
7. [Sage CRM](https://www.softwareadvice.com.au/software/437357/sagecrm) — 3.6/5 (73 reviews) — Sage CRM is a cloud-based customer relationship management (CRM) solution tailored specifically for small and midsize...
8. [Highspot](https://www.softwareadvice.com.au/software/75066/highspot) — 4.6/5 (73 reviews) — Highspot is a sales enablement solution, which combines content management and sales teams collaboration to engage wi...
9. [Lansweeper](https://www.softwareadvice.com.au/software/26375/lansweeper) — 4.5/5 (73 reviews) — Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate acr...
10. [LiveHelpNow](https://www.softwareadvice.com.au/software/102419/livehelpnow-crm) — 4.6/5 (72 reviews) — LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazin...
11. [servis.ai](https://www.softwareadvice.com.au/software/113880/freeagent) — 4.6/5 (71 reviews) — Servis.ai, formerly FreeAgent CRM, is a robust Business Operations Management Platform that helps your team get organ...
12. [Vonage Contact Center](https://www.softwareadvice.com.au/software/19631/contactworld-for-sales) — 4.3/5 (70 reviews) — Vonage Contact Center for Salesforce is \#1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchan...
13. [Infor Sales & Catering](https://www.softwareadvice.com.au/software/415310/reserve-interactive) — 4.7/5 (67 reviews) — Infor Sales \& Catering is a cloud-based sales, catering, and event management solution designed to simplify and a...
14. [Sellsy](https://www.softwareadvice.com.au/software/4129/sellsy) — 4.2/5 (66 reviews) — Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sa...
15. [Oracle Sales](https://www.softwareadvice.com.au/software/35635/oracle-cx-sales) — 4.3/5 (65 reviews) — Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) produ...
16. [SalesNexus](https://www.softwareadvice.com.au/software/14228/salesnexus) — 4.5/5 (64 reviews) — SalesNexus is built for sales teams that want to build relationships with customers. SalesNexus' Nexi AI automates th...
17. [Giva](https://www.softwareadvice.com.au/software/61303/giva) — 4.9/5 (57 reviews) — Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboa...
18. [Yetiforce CRM](https://www.softwareadvice.com.au/software/49025/yetiforce) — 4.7/5 (54 reviews) — YetiForce is a hybrid open source customer relationship management (CRM) solution that caters to midsize and large bu...
19. [ClearSlide](https://www.softwareadvice.com.au/software/10410/clearslide) — 3.9/5 (54 reviews) — ClearSlide is a web-based sales engagement platform intended to help increase sales teams’ efficiency and close deals...
20. [ProProfs Chat](https://www.softwareadvice.com.au/software/19787/live2support) — 4.8/5 (53 reviews) — Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both...
21. [Re:amaze](https://www.softwareadvice.com.au/software/63529/reamaze) — 4.8/5 (53 reviews) — Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert ...
22. [Showcase Workshop](https://www.softwareadvice.com.au/software/444939/showcase-workshop) — 4.7/5 (50 reviews) — Showcase Workshop is a sales enablement solution designed to help businesses create sales presentations and share the...
23. [SuiteCRM](https://www.softwareadvice.com.au/software/25979/suitecrm) — 4.2/5 (48 reviews) — SuiteCRM is an open source customer relationship management (CRM) platform that serves the needs of small to large bu...
24. [Heymarket](https://www.softwareadvice.com.au/software/261595/heymarket) — 4.5/5 (47 reviews) — Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a t...
25. [Commence](https://www.softwareadvice.com.au/software/2549/commence) — 4.9/5 (44 reviews) — Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size busine...

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Our expert teams are always at your service - we can adapt your CRM solution to your organisation, processes, teams, projects, sales structure, customer support and help desk system.   \n\nDon’t waste time on administrative tasks - empower your employees and grow your business with Efficy Enterprise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e897b9cd-f43c-41de-9543-008705bbaec0.png","url":"https://www.softwareadvice.com.au/software/38575/efficy","@type":"ListItem"},{"name":"Ontraport","position":3,"description":"Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca4b9a4f-a0a0-4c4b-9490-5ed5f66f6964.png","url":"https://www.softwareadvice.com.au/software/3177/ontraport","@type":"ListItem"},{"name":"Groove","position":4,"description":"Groove is a cloud-based help desk software for small businesses. It helps companies to communicate with their customers via email, live chat, social media and phone calls. Key features include ticketing, live chat, knowledge management, reporting tools and customer self-service.\n\n\nGroove allows users to converse with their customers on multiple channels through one platform. Reporting dashboards display customer support metrics such as average handle time and reply type, as well as complaint trends, bugs and requests.\n\n\nUsers can set up an online knowledge base for customers. Groove also offers on-site support widgets such as an FAQ, contact forms and live chat. The software supports various integrations including Slack, Zapier, Facebook and Twitter.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab0ef76-5070-4031-a2da-fbbdaaa97462.jpeg","url":"https://www.softwareadvice.com.au/software/110166/groove","@type":"ListItem"},{"name":"Voiptime Cloud","position":5,"description":"Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56d75438-a5d1-4ba7-ad45-38b65c020b69.png","url":"https://www.softwareadvice.com.au/software/55594/voiptime-cloud","@type":"ListItem"},{"name":"Canny","position":6,"description":"Canny is a feedback management platform designed to help businesses collect and analyze insights from customers and account holders, plan roadmaps and announce product updates. Administrators can automatically link feedback to existing user accounts, group similar requests together, discuss ideas with internal teams and let customers vote in by adding them to private boards. \n\n\nFeatures of Canny include customizable branding, API, webhooks, reporting, feature request tracking. idea management, public roadmapping and more. Users can maintain a changelog of all product updates and filter by label IDs to display logs specific to separate products. Additionally, it allows teams to synchronize project updates or statuses across systems and notify customers about upcoming features. \n\n\nCanny facilitates integration with several third-party applications such as Zapier, Slack, Intercom, Zendesk, Salesforce, Jira, GitHub, Segment, Microsoft Teams, and more. Pricing is available on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27e17e60-2465-4fb1-a234-b9149d8127d4.png","url":"https://www.softwareadvice.com.au/software/117543/canny","@type":"ListItem"},{"name":"Sage CRM","position":7,"description":"Sage CRM is a cloud-based customer relationship management (CRM) solution tailored specifically for small and midsize businesses aiming to optimize their customer experiences. This comprehensive platform provides a suite of tools designed to manage both new and existing client relationships, streamlining operations across sales, marketing, customer service, and more. Notable applications include integrated modules for sales and marketing automation, customer service, help desk, and social CRM, fostering a holistic approach to managing customer journeys.\n\nThe platform’s capabilities are enhanced with robust mobile features, ensuring that teams can access customer data and functionalities on the go, boosting productivity and responsiveness. Sage CRM supports both cloud and on-premise deployments, offering flexibility to businesses based on their infrastructure preferences and requirements.\n\nSales teams can leverage Sage CRM to monitor sales agent performance, forecast trends effectively, schedule meetings, and manage the sales pipeline more efficiently. The dashboard provides immediate visibility into current sales deals, while advanced reporting and analytic features aid in forecasting sales performance and identifying new opportunities. For marketers, the solution offers powerful tools to plan and execute multi-channel marketing and promotional campaigns. Its built-in email marketing functionality facilitates the sending of promotional messages and newsletters directly to contacts, enhancing communication strategies.\n\nThe solution's capability extends to managing campaigns across multiple channels, ensuring that businesses can target and engage their audience through the most effective mediums. This adaptability and breadth of features make Sage CRM a versatile tool for enhancing customer engagement and nurturing long-term relationships.\n\nMoreover, Sage CRM stands out for its compatibility with various third-party applications, allowing for seamless integration into existing business ecosystems. This interoperability enhances the platform's flexibility and enables businesses to customize their CRM solution according to their specific needs and workflows.\n\nIn summary, Sage CRM provides a comprehensive and customizable CRM solution that supports businesses in their endeavors to manage customer relationships effectively. With its extensive features for sales, marketing, and customer service, combined with mobile capabilities, cloud and on-premise deployment options, and third-party application integration, Sage CRM empowers small and midsize businesses to optimize their customer experience and drive growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9607bcbc-59fe-4b10-a807-05685fadb3f7.jpeg","url":"https://www.softwareadvice.com.au/software/437357/sagecrm","@type":"ListItem"},{"name":"Highspot","position":8,"description":"Highspot is a sales enablement solution, which combines content management and sales teams collaboration to engage with opportunities and leads. Flexibility is an important factor when presenting content to customers and Highspot offers various tools to target customers. Real-time visibility and advanced analytics give deep insights into the value of the content and audience engagement.\n\nA combination of intelligent suggestions and semantic search ensure content and sales boost productivity simultaneously. The system enables teams to connect with customers and circulate content via screen-sharing, email and mobile devices, while providing real-time notifications and action-oriented information.\n\nAnalytics helps organizations optimize content, identify areas of improvement and tailor sales pitches. Highspot allows users to utilize current IT investments through its integration with third-party platforms. It also aims to curb the gap between marketing and sales teams by supporting both with quality content. All team members can quickly and effortlessly search the required content via powerful browsing tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa20baae-e2fd-4d9b-a3c7-5d70306a181f.png","url":"https://www.softwareadvice.com.au/software/75066/highspot","@type":"ListItem"},{"name":"Lansweeper","position":9,"description":"Lansweeper helps organizations see, understand, and make confident decisions about their entire technology estate across IT, OT, IoT, and Cloud. Lansweeper automatically discovers and inventories every asset: hardware, software, and user—then connects that data to insights about usage, lifecycle, risk - and much more. The result is Technology Asset Intelligence (TAI): a trusted foundation of knowledge that turns your raw inventory data into clear, actionable understanding.\n\n• With this intelligence, IT, Security, and Finance teams can:\n• Eliminate blind spots and security gaps.\n• Identify cost-saving and optimization opportunities.\n• Support audits, migrations, and strategic planning with confidence.\n• Align decisions across teams using one reliable source of truth.\n\nWhat began as a visibility tool has evolved into a decision-making platform—helping more than 20,000 organizations worldwide, including CMA CGM, Rentokil, Fiskars, Nestlé, and Nvidia, to turn technology data into business advantage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e852a8b-8aa3-47c5-9b8d-5ae26550bc53.png","url":"https://www.softwareadvice.com.au/software/26375/lansweeper","@type":"ListItem"},{"name":"LiveHelpNow","position":10,"description":"LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience. Software designed to meet all of your customer support, contact center, lead generation, and help desk needs.\n\nWith LiveHelpNow’s omnichannel capabilities, your team will be able to communicate with customers via any channel all while receiving one streamlined communication history. Communication channels include live chat, SMS text-to-chat, chatbots, Facebook messenger, email, and VoIP call.\n\nAvailable tools include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, email management, VoIP call management and more!\n\nYou’ll also get the most out of your existing tools by integrating with your CRM, CMS, knowledge base, and social media.\n\nYou can purchase knowledge base, live chat, and help desk applications on a standalone basis or bundled into one integrated help desk suite.\n\nQuick, easy installation. No setup fees or contract. Free training and 24/7 support.\n\nTrusted by over 8000 businesses worldwide.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb1b65-7b6d-4c2e-9111-85ff35512468.png","url":"https://www.softwareadvice.com.au/software/102419/livehelpnow-crm","@type":"ListItem"},{"name":"servis.ai","position":11,"description":"Servis.ai, formerly FreeAgent CRM, is a robust Business Operations Management Platform that helps your team get organized, gain visibility into day-to-day work, and get more done with a powerful, easy-to-use sales platform your sales team will actually love. \n\nWork smarter and faster with instant visibility, empowering sales teams to do more with less. Speed up cycle times, close more deals, save time, improve business processes, and ensure nothing falls through the cracks by having all your tools in one happy place. \nLift your business up out of spreadsheets and email, and win your workdays with FreeAgent CRM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45375506-7b1f-4956-aed6-3d57776346f4.jpeg","url":"https://www.softwareadvice.com.au/software/113880/freeagent","@type":"ListItem"},{"name":"Vonage Contact Center","position":12,"description":"Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer \nexperience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.\n\nVonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity.  Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience.\n\nVonage Contact Center for Microsoft Dynamics 365 seamlessly integrates agents working in either the Dynamics 365 Sales or Service Hubs with Vonage Contact Center providing a 360 degree view of prospects and customers. Removing multiple applications improves agent satisfaction and reduces turnover. Having relevant customer data allows for optimal customer service keeping contact center Service Level Agreements and First Call Resolution metrics in check. Vonage Contact Center for Microsoft Dynamics 365 helps turn prospects into existing customers all while providing agents a world class experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37dbba52-bdb5-4a00-a50b-dc57a7802267.png","url":"https://www.softwareadvice.com.au/software/19631/contactworld-for-sales","@type":"ListItem"},{"name":"Infor Sales & Catering","position":13,"description":"Infor Sales & Catering is a cloud-based sales, catering, and event management solution designed to simplify and automate the full event lifecycle. From initial inquiry and booking through execution and final billing, it helps hospitality and event-driven organizations manage events with greater visibility and control. \n\nThe platform brings sales, catering, operations, and finance teams together in a single system, allowing users to manage event details, customer interactions, and venue availability in one place. Teams can create custom proposals, manage contracts, track event changes, and coordinate resources such as rooms, menus, and event spaces. \n\nInfor Sales & Catering includes tools for forecasting, labor tracking, customer relationship management, invoicing, auditing, and electronic signatures. Configurable workflows help reduce manual effort and support consistent processes, while task scheduling and automated reminders help teams stay aligned across multiple locations. \n\nAn administrative dashboard provides real-time insight into activity and performance, with reporting tools that allow users to generate custom reports without technical expertise. The system supports electronic payments and is designed to meet industry security and compliance standards. \n\nBuilt on a secure, scalable cloud platform, Infor Sales & Catering is well suited for organizations managing complex events, high volumes, or multi-property operations. Pricing is available upon request, and support is provided through phone, email, and online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cccc18d6-d9da-4211-94bc-f5725e2ab42f.jpeg","url":"https://www.softwareadvice.com.au/software/415310/reserve-interactive","@type":"ListItem"},{"name":"Sellsy","position":14,"description":"Sellsy is a cloud-based sales management solution for small to midsize businesses. Features include time tracking, sales automation and a help desk. It is suitable for industries such as advertising, construction, non-profit and retail.\n\nThe Prospecting & Sales module creates a pipeline view that allows users to view the status of business opportunities. Visual indicators and drag-and-drop functionality help users track and organize opportunities. A task manager allows users to assign tasks to themselves or other staff, and email reminders are sent automatically.\n\nThe Invoicing & Management module helps you to turn your quotes into invoices in one click, speed up and secure payments, automate your accounting entry. \n\nPoint of sale features integrate with other Sellsy modules such as e-commerce, retail and inside sales. Shared agendas, discussion walls, file management and live chat help users communicate. Sellsy integrates with several applications such as Google Apps, Dropbox, Mailchimp and others.\n\nSellsy provides online support, including webinars. Pricing is based on annual contracts.\n\nMore than 48000 users in over 18000 companies run on Sellsy every day !","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e19e8167-8263-4221-9b5c-86ad5b5d230c.png","url":"https://www.softwareadvice.com.au/software/4129/sellsy","@type":"ListItem"},{"name":"Oracle Sales","position":15,"description":"Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native mobile app help differentiate it from Oracle’s popular legacy CRM and sales solutions.\n\n\nIn addition to core sales force automation functionality, such as interaction tracking and follow-up automation, Sales Cloud features configurability, sales rep prospecting, channel management and territory management.\n\n\nOracle Sales Cloud also offers CPQ Cloud, a full solution to manage the entire quote-to-cash process, from configuring price quotes (CPQ) to proposal delivery to order fulfillment. In addition, Oracle Social Network Cloud facilitates collaboration among sales reps, and Oracle Social Engagement and Monitoring allows reps to monitor prospects and competitors across multiple social and online channels in order to capitalize on timely interaction opportunities. Oracle Sales Cloud Mobile, meanwhile, enables reps to access up-to-date customer information while in the field.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803cef26-33c1-4feb-ac71-28a63b6b0839.png","url":"https://www.softwareadvice.com.au/software/35635/oracle-cx-sales","@type":"ListItem"},{"name":"SalesNexus","position":16,"description":"SalesNexus is built for sales teams that want to build relationships with customers.  SalesNexus' Nexi AI automates the busy work so more time can be focused on customers.  SalesNexus is easy to setup and customize to your unique business.  That's why customers stay with SalesNexus 4 times as long as the big guys!  Automate your pipeline and turn every sales person into a top producer!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a422414b-6afc-4a03-8277-45377da73948.jpg","url":"https://www.softwareadvice.com.au/software/14228/salesnexus","@type":"ListItem"},{"name":"Giva","position":17,"description":"Giva is a cloud-based IT help desk that offers ticketing, knowledgebase, asset management, change management, dashboards, self-service portal, user satisfaction surveys, reporting and a mobile app at a very affordable price. Giva is intuitive and easy-to-use and can be deploy in just days and only 1 hour of training is required. Giva features robust, fast & painless reporting for higher quality decision making. With Giva’s Reporting and Dashboards you can quickly measure team productivity, responsiveness and user satisfaction creating a positive feedback loop. \n\n\nGiva is highly customizable without any programming and it’s very intuitive and simple to configure with default settings to get you started. Automated workflows eliminate many manual tasks such as converting emails into tickets and on/off boarding. Auto routing/assignments save time. Service level agreements with automatic escalations save time and increase User satisfaction. Many fast to deploy integration options are available including LDAP. \n\n\nGiva’s homepage dashboard helps prioritize your team’s efforts to keep them focused on the most important user issues. 24/7 USA-based technical support. New product releases every 3 weeks using Agile software development. Pricing is per technician.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5946bb59-c37b-4fc7-9074-bd8eb7d67d6f.png","url":"https://www.softwareadvice.com.au/software/61303/giva","@type":"ListItem"},{"name":"Yetiforce CRM","position":18,"description":"YetiForce is a hybrid open source customer relationship management (CRM) solution that caters to midsize and large businesses across various industries. The platform helps users manage their interactions with existing and potential customers. Key features include task and territory management, email marketing, lead management and scoring and internal-chat integration.\n\n\nYetiForce allows administrators to customize their dashboard to show modules such as time control, calendars, tickets and leads. Administrators can also change the visibility of specific widgets for different users and add custom widgets with filters.\n\n\nYetiforce features a built-in email module that helps users send and receive mail directly. Users can also link emails to contacts, leads, accounts, partners, competitors and various processes and sub-processes.\n\n\nYetiForce can either be deployed on-premise or hosted in the cloud. Support is offered via phone, email and online FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a013275a-fedd-439b-8741-6c0ae8b0fd9f.png","url":"https://www.softwareadvice.com.au/software/49025/yetiforce","@type":"ListItem"},{"name":"ClearSlide","position":19,"description":"ClearSlide is a web-based sales engagement platform intended to help increase sales teams’ efficiency and close deals. The solution offers quick access to content, insights and communication and helps in improving customer communication.\n\n\nClearSlide’s Live Pitch feature enables one click presentations comprised of high definition video that can be shared with clients or other users in real time. Other features supported by the software include drop-down lists that cater to questions and objections.\n\n\nThe system's Email Pitch feature allows the sharing of sales content via personalized emails. This feature also sends an alert when the email is viewed, and includes analytics to customize future conversations.\n\n\nClearSlide mobile apps allow sales professionals to address customer pain points on the go. ClearSlide Mail, meanwhile, includes features such as email, calendar and contacts for instant response and follow up. The solution also offers integration with other third party applications which include Dropbox, Box, iCloud, Salesforce, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0a7888c-bc79-4899-9b43-d36fd79f8320.png","url":"https://www.softwareadvice.com.au/software/10410/clearslide","@type":"ListItem"},{"name":"ProProfs Chat","position":20,"description":"Knowledgebase is a cloud-based help desk (HD) software solution. This product offers help centers and guides for both customers and employees, and it is suitable for businesses of all sizes.\n\n\nWith Knowledgebase, users can create content and publish it in a searchable database. They can add tooltips, lightboxes and pop-ups. This system’s content editor includes a toolbar where users can format text and add images, tables and videos. Users with coding experience can also directly edit their sites’ CSS.\n\n\nSites created with Knowledgebase are brandable and have custom domain names. Sites can also be published as PDFs. Users can manage multiple sites, track revision history and import files.\n\n\nKnowledgebase is integrable with ZenDesk, Google Analytics and Live Chat among others. Users can assign roles and permissions in the system. This solution is accessible anytime from anywhere, and it can be accessed from multiple devices including mobile devices.\n\n\nKnowledgebase is priced per month. It was created by ProProfs in 2006.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/26c499f9-a244-4f2b-964c-900f3ba82cb2.png","url":"https://www.softwareadvice.com.au/software/19787/live2support","@type":"ListItem"},{"name":"Re:amaze","position":21,"description":"Reamaze is a cloud-based help desk and customer messaging solution that helps businesses support, engage and convert customers using a single app. It’s suitable for businesses across industries such as higher education, retail, food and beverage, health care and more. Key features include multi-channel communication, automated routing and issue tracking, knowledge base management and also live chat.\n\n\nReamaze features a shared inbox that allows teams to manage interactions with customers from various channels such as Facebook, Messenger, Instagram, Twitter and SMS messages. Users can also monitor customers in real time, keep track of their activities and send canned responses to specific queries.\n\n\nAdditionally, Reamaze features a self-service portal, customizable branding capabilities, email integration and a digital storage space for documents. Mobile applications for iOS and Android devices are also offered.\n\n\nServices are offered on a monthly subscription basis that includes support via email, FAQs and online live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9b96508-7096-4abe-863f-49ebc8832b29.png","url":"https://www.softwareadvice.com.au/software/63529/reamaze","@type":"ListItem"},{"name":"Showcase Workshop","position":22,"description":"Showcase Workshop is a sales enablement solution designed to help businesses create sales presentations and share them with customers via emails. The built-in analytics platform allows sales representatives to convert business data into actionable insights and gain visibility into customers’ activities.\n\n\nIt enables teams to add digital content including slideshows, product brochures, images, videos, contracts, proposals and datasheet into presentations and review sharing history on a centralized dashboard. Features of Showcase Workshop are email management, notifications, data storage, data import, reporting and more. Additionally, employees can utilize mobile applications on Android and iOS devices to create, manage and share content with external prospects, even from remote locations.\n\n\nShowcase Workshop comes with an application programming interface (API), which facilitates integration with various third-party platforms. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30665224-2763-4140-b19d-c884c9eeb704.png","url":"https://www.softwareadvice.com.au/software/444939/showcase-workshop","@type":"ListItem"},{"name":"SuiteCRM","position":23,"description":"SuiteCRM is an open source customer relationship management (CRM) platform that serves the needs of small to large businesses. It can either be installed locally or be cloud-based. It is customizable to suit the needs of businesses in any industry.\n\n\nWith SuiteCRM, users can create business process models and design flexible, automated actions that can be triggered to run at any time. Users can also model sales pipelines and create templated customer quotes, control pricing strategies, maintain contract renewals and track lead progress.\n\n\nUsers can also support customers through business-unique self-service portals. Service teams are instantly notified of customer requests and customers are instantly notified when the issues have been addressed and resolved.\n\n\nSuiteCRM is free to download and use, with customization coming at a fee to the business. A community forum is available for free support, while dedicated support services are available to small and midsize clients and unique solutions with dedicated account managers are available to large enterprise clients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bde7782-1210-4618-81d4-f8d291d8e408.jpeg","url":"https://www.softwareadvice.com.au/software/25979/suitecrm","@type":"ListItem"},{"name":"Heymarket","position":24,"description":"Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.\n\n\nMultiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.\n\n\nA series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.\n\n\nPricing is per user per month. Support is offered through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd65184c-e038-49b6-bfc0-bc47a9c9708a.png","url":"https://www.softwareadvice.com.au/software/261595/heymarket","@type":"ListItem"},{"name":"Commence","position":25,"description":"Commence CRM is a cloud-based customer relationship management(CRM) solution that caters to small and mid-size businesses and helps them to manage communication with existing and potential customers. The solution includes various modules and features which include marketing automation, lead management, help desk functionality, a customer portal, reporting and project management.\n\n\nThe dashboard presents real-time information, showing emails, tasks to complete, service tickets, alerts and new leads. The custom dashboard allows users to see up-to-date sales activity and respond to emails.\n\n\nMarketing automation features offer pre-built templates to launch targeted campaigns with a customizable budget, and the ability to analyze the response rate and revenue of campaigns.\n\n\nAdditionally, Commence CRM manages the sales cycle, schedules appointments and to-dos, records interactions with customers and generates forecasts and performance reporting.\n\n\nCommence CRM is available on a monthly subscription basis that includes support via phone, email and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/61e9a528-68ee-45ee-b480-34dee03bdef7.jpeg","url":"https://www.softwareadvice.com.au/software/2549/commence","@type":"ListItem"}],"numberOfItems":25}
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