---
description: Page 9 - Discover the best Hotel CRM Software for your organisation. Compare top Hotel CRM Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 9 - Best Hotel CRM Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Hotel CRM Software](https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software) > [Page 9](https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9)

# Hotel CRM Software

Canonical: https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software

Page: 9 / 9\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=8)

-----

## Products

1. [Bizns CRM](https://www.softwareadvice.com.au/software/170842/bizns-tool) — 5.0/5 (2 reviews) — Bizns Tool is a cloud-based customer relationship management (CRM) solution for small businesses and freelancers in a...
2. [Infer](https://www.softwareadvice.com.au/software/105576/infer) — 4.0/5 (2 reviews) — Infer is a predictive sales and marketing tool that combines artificial intelligence (AI) and custom algorithms to de...
3. [ServiceTonic](https://www.softwareadvice.com.au/software/32396/service-tonic) — 4.5/5 (2 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
4. [OrangeCRM](https://www.softwareadvice.com.au/software/6384/orangecrm) — 5.0/5 (1 reviews) — OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. ...
5. [eSalesTrack](https://www.softwareadvice.com.au/software/10994/esalestrack-crm) — 5.0/5 (1 reviews) — Soleran's eSalesTrack is a cloud-based customer relationship management (CRM) solution designed for small and midsize...
6. [LeadPro CRM](https://www.softwareadvice.com.au/software/11118/leadpro-crm) — 4.0/5 (1 reviews) — LeadPro CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies...
7. [KIZEN](https://www.softwareadvice.com.au/software/46313/kizen) — 5.0/5 (1 reviews) — Kizen offers a cloud-based suite of marketing, customer relationship management (CRM) and sales tools suitable for sm...
8. [Cruzata CRM](https://www.softwareadvice.com.au/software/44681/cruzata) — 5.0/5 (1 reviews) — Cruzata CRM is a cloud-based customer relationship management (CRM) solution designed to help organizations manage cl...
9. [Kloudville](https://www.softwareadvice.com.au/software/167893/kloudville) — 5.0/5 (1 reviews) — Kloudville is a cloud-based enterprise resource planning (ERP) solution that caters to wholesalers, distributors and ...
10. [Wolken ServiceDesk](https://www.softwareadvice.com.au/software/78036/wolken-service-desk) — 4.0/5 (1 reviews) — Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifec...
11. [Salesforce for Travel & Hospitality](https://www.softwareadvice.com.au/software/319822/salesforce-for-travel-and-hospitality) — 5.0/5 (1 reviews) — Salesforce for Travel \& Hospitality is a solution that helps hospitality industry businesses with tracking custom...
12. [Web+Center](https://www.softwareadvice.com.au/software/2084/web-center) — 5.0/5 (1 reviews) — Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. T...
13. [Whisbi](https://www.softwareadvice.com.au/software/161194/whisbi) — 5.0/5 (1 reviews) — Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers rea...
14. [Track](https://www.softwareadvice.com.au/software/85448/tracksale) — 4.0/5 (1 reviews) — Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle t...
15. [Second CRM](https://www.softwareadvice.com.au/software/18564/second-crm) (0 reviews) — Second CRM offers a contact database with sales and marketing capabilities built for small to midsize businesses. It ...
16. [TrackMyLeads](https://www.softwareadvice.com.au/software/19219/trackmyleads) (0 reviews) — TrackMyLeads is a cloud-based call tracking and intake management solution. Key features include lead management, int...
17. [X2CRM](https://www.softwareadvice.com.au/software/10482/x2engine) (0 reviews) — X2CRM is an on-premise and cloud-based open source customer relationship management solution. It offers marketing, sa...
18. [CenturionCARES](https://www.softwareadvice.com.au/software/3368/centurion-cares) (0 reviews) — CenturionCARES, Inc. designs and manufactures state-of-the-art software solutions that enable organizations of all si...
19. [Prompto](https://www.softwareadvice.com.au/software/93145/prompto) (0 reviews) — Prompto is a cloud-based interactive content creation and lead generation solution designed to help real estate busin...
20. [Horizon Distribution](https://www.softwareadvice.com.au/software/121138/Horizon-Distribution) (0 reviews) — Horizon Distribution is an all-in-one connectivity platform that enables hotels to distribute rates, inventory, and a...
21. [eGain AI Knowledge Hub](https://www.softwareadvice.com.au/software/29293/egain-knowledgeagent) (0 reviews) — Top-rated artificial intelligence knowledge management software - Rated \#1 by analysts such as Gartner and infused wi...
22. [GOT CRM](https://www.softwareadvice.com.au/software/98534/got-crm) (0 reviews) — GOT CRM is an AI-enabled solution for growing startups and medium to large-sized enterprises. This solution offers cu...
23. [Fision](https://www.softwareadvice.com.au/software/134158/fision-marketing-automation) (0 reviews) — Fision offers an integrated marketing automation and sales enablement solution to help distributed field sales and lo...
24. [Foore](https://www.softwareadvice.com.au/software/83058/foore) (0 reviews) — Foore is built for brick and mortar enterprises with the concept of businesses' physical location built into every as...

-----

Page: 9 / 9\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=8)

## Related Categories

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software)
- [Customer Journey Mapping Tools](https://www.softwareadvice.com.au/directory/4004/journey-mapping/software)
- [Marketing Analytics Software](https://www.softwareadvice.com.au/directory/1702/analytics-tools/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software)
- [All Categories](https://www.softwareadvice.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice Australia","url":"https://www.softwareadvice.com.au/","@type":"WebSite","@id":"https://www.softwareadvice.com.au/#website","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Hotel CRM Software","description":"Page 9 - Discover the best Hotel CRM Software for your organisation. Compare top Hotel CRM Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9","about":{"@id":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9#webpage","mainEntity":{"@id":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9#itemlist"},"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Hotel CRM Software","position":2,"item":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software","@type":"ListItem"},{"name":"Page 9","position":3,"item":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 9 - Best Hotel CRM Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Bizns CRM","position":1,"description":"Bizns Tool is a cloud-based customer relationship management (CRM) solution for small businesses and freelancers in a variety of industries. The solution enables users to track and manage calendars, leads, accounts, opportunities, campaigns and reports. \n\n\nBizns Tool enables users to manage and track leads and opportunities assigned to any team member. It maintains a complete record of leads and business contacts, as well as meetings and documents that are associated with them.\n\n\nThe solution is able to generate daily, weekly, monthly and annual reporting of leads, customers, sales and marketing activities and marketing campaigns. It also offers integration with services such as QuickBooks Online, MailChimp, Gmail and Outlook.\n\n\nUsers can send estimates and monitor sales progress all the way through the entire sales cycle, as well as automatically convert quotes into invoices. The solution enables users to create orders, track invoices and update relevant information such as total amounts, taxes and discounts applied.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/704fff96-eca3-4a04-9fb3-2482bd534660.png","url":"https://www.softwareadvice.com.au/software/170842/bizns-tool","@type":"ListItem"},{"name":"Infer","position":2,"description":"Infer is a predictive sales and marketing tool that combines artificial intelligence (AI) and custom algorithms to deliver the industry’s most accurate lead scores. It analyzes the data collected in CRM and marketing automation systems and discovers the signals that reveal a propensity to buy.\n\n\nInfer’s algorithms provide a detailed roadmap that helps marketing teams to determine which prospects to connect with and which will not convert. For leads requiring additional nurture, Infer maps leads to the appropriate funnel stage and nurture process.\n\n\nBrands can use Infer to improve win rates, optimize account-based marketing (ABM) programs and enable certainty and predictability in their demand generation and lead qualification efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06c38645-684d-4071-b98b-67abd6ce6e50.png","url":"https://www.softwareadvice.com.au/software/105576/infer","@type":"ListItem"},{"name":"ServiceTonic","position":3,"description":"ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion.\n\n\n\n\n\nCore features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars.\n\n\n\n\n\nServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75a7443e-ad06-4957-908f-ff1740941a1f.png","url":"https://www.softwareadvice.com.au/software/32396/service-tonic","@type":"ListItem"},{"name":"OrangeCRM","position":4,"description":"OrangeCRM is a cloud-based solution designed to aid businesses in managing their relationships with their customers. It is equipped to serve all levels of businesses, from small startups to multinational organizations. Key features include customer care, budget management, email marketing, fraud protection and more.\n\n\nOrangeCRM aims to integrate all customer information into a singular desktop view. Multiple customer service functions are available, including modification of customer records, payment methods, refund application and more. Merchanting needs are met through features like automatic address verification, batch transactions and compliance with PCI standards.\n\n\nIn addition, it offers fulfillment management, email tracking, helpdesk service and business analytics features. The solution is suitable for a wide range of industries such as advertising, education, media, real estate, transportation and more. An API allows users to connect OrangeCRM with a variety of business applications, including CRM, payment service, banking gateways, phone systems and shippers.\n\n\nThe solution is available on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a1a0b300-1c1a-4551-a0a3-77d4e3b90077.png","url":"https://www.softwareadvice.com.au/software/6384/orangecrm","@type":"ListItem"},{"name":"eSalesTrack","position":5,"description":"Soleran's eSalesTrack is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies. Primary features include sales pipelines, salesforce automation, marketing automation, real-time reporting, and analytics.\n\nOther features include contact management, opportunity management, product management, quota management, activity management, task management, sales forecasting, and analytics. It includes a dashboard to monitor contacts and activities using which organizations can make informed decisions regarding sales processes and lead handling procedures.\n\n\nThe sales force automation allows customers to automate sales processes and helps manage customer communication. It provides a 360-degree view of customers and team members. Users can generate real-time reports of campaign progress, conversion rates, and sales.\n\n\nThe eSalesTrack platform is also available in a mobile edition that allows sales representatives to manage accounts, leads, communications and reports using tablets and smartphone devices. Customer support is offered via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76e404be-e0a5-409c-883c-e17d10f757ac.png","url":"https://www.softwareadvice.com.au/software/10994/esalestrack-crm","@type":"ListItem"},{"name":"LeadPro CRM","position":6,"description":"LeadPro CRM is a cloud-based customer relationship management (CRM) solution designed for small and midsize companies. It offers lead management, marketing automation and sales force automation features within a suite.\n\n\nThe lead management application includes lead acquisition, aggregation and distribution functionalities that helps sales divisions collect and organize leads. The lead distribution feature enables users to assign sales leads to the most appropriate sales representative in order to handle customer enquiries. The marketing automation application allows users to manage emails, newsletters and marketing campaigns.\n\n\nLeadPro CRM also features real-time mobile access to lead information, which helps sales representatives carry out field work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a699a1c8-302d-43fc-9b25-ec1721a5a240.png","url":"https://www.softwareadvice.com.au/software/11118/leadpro-crm","@type":"ListItem"},{"name":"KIZEN","position":7,"description":"Kizen offers a cloud-based suite of marketing, customer relationship management (CRM) and sales tools suitable for small and midsize businesses in a range of industries. Features include contact and lead management, form automation, email syncing, surveys and social media marketing, e-commerce apps and business intelligence tools.\n\n\nUsers can input and track company data, contacts, lead activity and project pipelines. Information can sync automatically between Kizen and email services, and API tools allow for additional integrations. Marketing campaigns can be managed over social media, email, mobile devices and through surveys or events. A broadcast calendar for posts is also available.\n\n\nKizen helps users to create e-commerce apps and pages to sell products and services, supply invoices and offer free trials. A visual automation builder helps users manage marketing and sales processes. Business intelligence reports enable users to track key metrics.\n\n\nPricing is per user per month. Email and phone support is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/57b20e70-8fea-4e92-9e55-59e40deb0591.png","url":"https://www.softwareadvice.com.au/software/46313/kizen","@type":"ListItem"},{"name":"Cruzata CRM","position":8,"description":"Cruzata CRM is a cloud-based customer relationship management (CRM) solution designed to help organizations manage client interactions and store customer information in one central place. It serves sales teams across small and midsize businesses, freelancers and individual professionals looking for a solution to manage potential leads.\n\n\nKey features include leads management, contact management, website designing, opportunity management, event planning, contracts and agreement management. The solution provides tools to track customer activities, maintain sales historical data and promote cross-selling and upselling. Businesses can even forecast sales and generate trends according to customer feedback and purchase history.\n\n\nUsers can generate ad hoc reports and analyze trends related to business and sales performance. The project management and timesheet features allow users to plan project milestones, create to-dos and record time spent on various activities.\n\n\nThe solution is priced on a yearly subscription basis which includes customer support via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3f25e933-c72b-4d27-927e-ed1d7f0777d2.png","url":"https://www.softwareadvice.com.au/software/44681/cruzata","@type":"ListItem"},{"name":"Kloudville","position":9,"description":"Kloudville is a cloud-based enterprise resource planning (ERP) solution that caters to wholesalers, distributors and e-commerce retailers and helps them to manage their business operations. Key features include inventory management, order management, business analytics and more.\n\n\nKloudville's customer relationship management (CRM) application includes features such as customer profiles, history of quotes and orders, client segmentation and statuses for interactions and contracts. The solution allows users to set up a portal for customers to log in and browse through catalogs, view orders and place new ones.\n\n\nUsers can view dashboards and generate custom reports using Kloudville's analytics application that can help them to make business decisions. Additionally. Kloudville offers users functionalities to manage pricing, billing, issues, expenses and subscriptions.\n\n\nServices offered are priced based on the number of users. Support is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5daa2c68-dae1-475f-921a-50d108dd93a2.png","url":"https://www.softwareadvice.com.au/software/167893/kloudville","@type":"ListItem"},{"name":"Wolken ServiceDesk","position":10,"description":"Wolken Service Desk is a cloud-based solution that helps businesses streamline the entire IT service management lifecycle, from receiving change requests to managing incidents. It comes with a self-service portal that allows customers, employees and vendors to raise service requests and automatically route the generated tickets to appropriate agents.\n\n\nWolken Service Desk's configuration management database (CMDB) enables businesses to maintain an audit trail by classifying/tracking changes across configuration item attributes. The service knowledge management system lets users create and update a knowledge repository for customers or internal use, ensuring instant query resolution and collaboration across all verticals. Additionally, administrators can classify and group tickets based on impacts, urgencies and priorities, facilitating workflow efficiency.\n\n\nWolken Service Desk facilitates integration with several third-party solutions such as Incorta, Workday, Liferay and more. Pricing is available on request and support is extended via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75522166-1e76-4b7a-ad59-661113f13eb6.png","url":"https://www.softwareadvice.com.au/software/78036/wolken-service-desk","@type":"ListItem"},{"name":"Salesforce for Travel & Hospitality","position":11,"description":"Salesforce for Travel & Hospitality is a solution that helps hospitality industry businesses with tracking customer reservations, providing personalized offers and recommendations, and managing loyalty programs. The software is cloud-based. The main features of Salesforce for Travel & Hospitality include loyalty management, email and digital marketing, data analytics dashboards, and sales and customer service solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/815c4995-5412-4b55-8c29-69fd33a2ef82.jpeg","url":"https://www.softwareadvice.com.au/software/319822/salesforce-for-travel-and-hospitality","@type":"ListItem"},{"name":"Web+Center","position":12,"description":"Web+Center is a suite of open source, customizable help desk solutions for IT organizations in almost any industry. The web-based help desk application can be run on-site or in the cloud. With access to 100% of the source code, organizations can create the ideal customized solution for their unique business needs for applications such as IT help desk, customer support, asset tracking and facilities management.\n\n\nPricing is determined by the number of licensed technicians and is always available for reference on the website, so there are no hidden costs. Web+Center's out of the box, installation approach works for both smaller organizations with a few techs, up to a very large, enterprise-level company.\n\n\nWeb+Center's suite of applications offer both full screen browser applications and now mobile applications for both Android and iPhone phone and tablet mobile devices. The software is used in many applications including IT support, asset management, account management, customer support, and facilities management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f7ef2d5a-ed1a-4cae-b422-003d65e6adad.png","url":"https://www.softwareadvice.com.au/software/2084/web-center","@type":"ListItem"},{"name":"Whisbi","position":13,"description":"Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers real-time video communication, co-browsing and web chat features to customers. The solution allows users to embed a call-to-action button on the company's website. Clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.\n\n\nWhisbi offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1747c5e3-dd1f-4918-b146-894357792190.png","url":"https://www.softwareadvice.com.au/software/161194/whisbi","@type":"ListItem"},{"name":"Track","position":14,"description":"Tracksale is a cloud-based solution designed to help businesses automate the entire customer relationship lifecycle through feedback collection, digital campaigns, messaging and more. Key features include trend analysis, customizable templates, reporting and multi-channel collection.\n\n\nTeams using Tracksale can manage tags to calculate net promoter score (NPS) and gain insight into their business performance, facilitating decision making and customer satisfaction. It comes with an autopilot functionality to automatically categorize client reviews and store them in a unified repository for future reference. Additionally, integration with WhatsApp messenger allows businesses to manage operations using mobile devices across multiple locations. \n\n\nTracksale helps users send emails and text messages to streamline communication across organizations. Mobile applications for Android and iOS devices are also offered and support is extended via documentation, FAQs, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01bb074d-14ed-4339-8670-799c8b75ef63.jpeg","url":"https://www.softwareadvice.com.au/software/85448/tracksale","@type":"ListItem"},{"name":"Second CRM","position":15,"description":"Second CRM offers a contact database with sales and marketing capabilities built for small to midsize businesses. It features lead generation functionality that allows users to consolidate leads from email, website forms and social networks, as well as create filters to segment and qualify leads.\n\n\nUsers can track and monitor prospect activities and set alerts that engage sales reps when prospects signal interest in a product or service. Users can also create personalized email templates that can then be sent to contacts from directly within the CRM system.\n\n\nWith Second CRM, users can plan and set sales targets and filter them based on territories, products, sales rep or sales teams. They can also measure the effectiveness of marketing campaigns, discover where prospects are getting stuck in the sales funnel, calculate cost per lead and tie closed deals back to the original campaign.\n\n\nThe system also has options for creating custom dashboards and charting real-time data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/027658a2-451d-4dfb-a715-5862f164e0b6.png","url":"https://www.softwareadvice.com.au/software/18564/second-crm","@type":"ListItem"},{"name":"TrackMyLeads","position":16,"description":"TrackMyLeads is a cloud-based call tracking and intake management solution. Key features include lead management, internal messaging, call tracking and recording, advertising campaign statistics, and reporting and analytics.\n\n\nTrackMyLeads tracks the cost per lead (CPL) or the client acquisition cost (CAC) to help companies manage and evaluate their sales pipeline. Users of the system can view reports on staff productivity, see real-time client conversions and customize customer intake forms. The solution enables managers to manage Google AdWords ROI with the system's PPC call tracking feature.\n\n\nTrackMyLeads allows users to create reports about staff performance, lead conversion by the representative, lead generation from multiple sources and more. Users can also get unique phone numbers to set their own campaign. Services are offered on a per month subscription basis. Support is available via email, phone and through an online form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3716372b-a067-4435-9ed2-3fd4d3d5ca47.png","url":"https://www.softwareadvice.com.au/software/19219/trackmyleads","@type":"ListItem"},{"name":"X2CRM","position":17,"description":"X2CRM is an on-premise and cloud-based open source customer relationship management solution. It offers marketing, sales and customer service capabilities. It caters to small, midsize and large businesses.\n\n\nThe marketing automation module provides marketing workflow automation and website activity tracking, contact lead routing, targeted email campaigns and Web lead capture forms. The sales engine features contact relationship, deal opportunity tracking, record relationship, sales funnel and process pipeline, an email correspondence manager, contact interaction history chart and alerts and notifications.\n\n\nThe administrative panel provides managerial abilities and tools to regulate and configure role-based access. The system features reporting and analytics capabilities to monitor and make changes to key activities as per the performance of marketing, sales and service.\n\n\nUsers of the system can also collaborate with other team members using social intranet capabilities, including with smartphones and mobile applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d35daa99-1f0c-4db1-83e3-ddbad3ceb413.png","url":"https://www.softwareadvice.com.au/software/10482/x2engine","@type":"ListItem"},{"name":"CenturionCARES","position":18,"description":"CenturionCARES, Inc. designs and manufactures state-of-the-art software solutions that enable organizations of all sizes to optimize their communications infrastructure and increase operational efficiency. We’ve been helping enrich member and customer service experiences for hundreds of Credit Unions, Banks, Public and Private Utilities, and Government Agencies throughout the country since our founding in 1981.  CenturionCARES is a one-stop-shop for CARES Contact Center (ACD), CARES Interactive Voice Response (IVR), CARES Predictive Dialer, and CARES Connectx (Hosted PBX) solutions. CARES solutions are designed specifically to complement each company’s unique culture and standards, whether through automated or live agent interaction. Our software integrates quickly and seamlessly with any existing telephony and network systems with minimal impact on customer service operations, providing benefits including:\n•\tReduced time and costs for delivery of new or enhanced services\n•\tGreater operating efficiency \n•\tIncreased staff productivity and accountability\n•\tReal time and historical data sharing for more personalized service offerings\n•\tDetailed reporting to support well-informed business decisions organization-wide\n•\tEnriched customer/member service experiences with each interaction\n\nCARES features and functionality can be added quickly and easily, and include efficiency-boosting and quality assurance components such as:\n•\tPre-Authentication and ProSpeak (in queue announcements)\n•\tScreen Pop of account information\n•\tCall History and Tracking\n•\tCourtesy Call Back option\n•\tAgent Call Scripting\n•\tReal-time agent assist\n•\tVoice and Screen Recording\n•\tConversation Notes for CRM\n•\tOver 100 reports with custom display\n\nCenturionCARES has their Headquarters and Sales office in Oldsmar, FL, with Engineering and Support facilities in Waukesha, WI. Visit us online at www.centurioncares.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/495548c5-f595-4e27-ba3c-a76e1ecf0712.png","url":"https://www.softwareadvice.com.au/software/3368/centurion-cares","@type":"ListItem"},{"name":"Prompto","position":19,"description":"Prompto is a cloud-based interactive content creation and lead generation solution designed to help real estate businesses streamline processes related to marketing, client engagement and more. Prompto sales enablement platform bridges the gap between sales and marketing by centralizing all content in one place and distributing it through interactive content. The platform comes with customizable landing pages, which enables marketers to create personalized web pages to engage buyers with personalized and interactive experiences.\n\n\nPrompto allows organizations to create a 360-degree virtual tour for commercial and residential properties. The solution offers a host of features such as 2D/3D rendering, promotional videos, digital walkthroughs, customizable content, social media marketing and more. Additionally, the built-in chat functionality enables businesses to interact with prospects and qualified leads in real-time to deliver more value with each conversation. Prompto can also connect with existing CMS and CRM system and import or synchronize your entire file library through our open API-system.\n\n\nPrompto lets enterprises gain insights into visitor interactions, content engagement and time spent on websites via an analytics portal to understand the behavior and preferences of a buyer. It is available on annual subscriptions and support is extended via email, FAQs, videos and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0d5793e-1d1c-457f-9c79-48fcd685b062.png","url":"https://www.softwareadvice.com.au/software/93145/prompto","@type":"ListItem"},{"name":"Horizon Distribution","position":20,"description":"Horizon Distribution is an all-in-one connectivity platform that enables hotels to distribute rates, inventory, and availability across a global network of OTAs, GDSs, wholesalers, and regional travel platforms, unlocking access to the world’s most valuable travel markets, including China and other APAC markets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3e7e6218-f08a-4c7c-aab6-e542936b3211.png","url":"https://www.softwareadvice.com.au/software/121138/Horizon-Distribution","@type":"ListItem"},{"name":"eGain AI Knowledge Hub","position":21,"description":"Top-rated artificial intelligence knowledge management software\n\n- Rated #1 by analysts such as Gartner and infused with AI and ML, eGain Knowledge Hub offers personalized answers and conversational guidance to help contact center agents solve customer queries, while enabling wow self-service. \n- Named “Representative” vendor in the 2022 Gartner® Market Guide for Customer Service Knowledge Management Systems\n- Named 2022 KMWorld Readers’ Choice Award Winner\n\neGain Knowledge Hub™ guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers. eGain’s mature knowledge base software enables both novice and expert agents to find answers, easily and efficiently.\n\nIt empowers all contact center agents and customer-facing staff to solve customer queries with personalized answers and conversational guidance. The solution is embedded with a patented AI reasoning capability that enables the knowledge system to guide customers on the knowledge help portal and agents in the contact center through an interactive Q&A session. With this approach, the user is assured of getting to the right answer to their issue or to the next step in a decision-making process.\n\nIt enables automation of conversations through the knowledge-powered bot or virtual assistant. A bot especially designed for agent assistance proactively monitors agent conversations with customers on the agent desktop to provide contextual guidance and tips while the customer is on the line.\n\nIt unifies in it many knowledge management (KM) tools. It includes comprehensive content creation and management capabilities, personalization, multiple search methods to get to the right answer, reporting, knowledge base that is centralized, omnichannel, and multilingual.\n\nIt comes with out-of-the-box, pre-integrated, and certified connectors for embedding knowledge capabilities in desktops of leading CRM applications such as Salesforce, SAP, Microsoft Dynamics etc. and CCaaS platforms such as Genesys Cloud, Five9, Talkdesk and many others.\n\nAnd crucially, it has reporting features that allow continuous monitoring of knowledge usage and agent productivity.\n\nThe software also benefits from all the best practices developed during successful knowledge management implementations for more than 300 leading enterprises across the globe. It has helped hundreds of companies save millions of dollars while cultivating increasingly happy customers\n\nSign Up today for a Risk-Free Pilot: No paperwork, no catch. Innovation in 30 days.\n\nhttps://www.egain.com/risk-free-trial-customer-engagement-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7cd7aa6-c497-42a0-b2e3-8a611e8b5204.png","url":"https://www.softwareadvice.com.au/software/29293/egain-knowledgeagent","@type":"ListItem"},{"name":"GOT CRM","position":22,"description":"GOT CRM is an AI-enabled solution for growing startups and medium to large-sized enterprises. This solution offers customized workflows to align with unique business needs. GOT CRM's features include digital marketing plans, lead tracking, sales reports, plus more. Additionally, sales teams have the option to use voice-activated features to send e-mails/messages to contacts. \n\n\nGOT CRM intends to help businesses increase sales revenue by helping sales teams continuously communicate with leads. Additional features include invoicing, appointment-scheduling, contact lists, customized templates, plus more. This solution integrates with various existing systems, such as MailChimp, Slack, Outlook, and Gmail. \n\n\nPricing is on a monthly or yearly subscription basis. Support is offered via phone, email, or live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1845060-0eb0-4e85-ad3f-519e6da38b74.png","url":"https://www.softwareadvice.com.au/software/98534/got-crm","@type":"ListItem"},{"name":"Fision","position":23,"description":"Fision offers an integrated marketing automation and sales enablement solution to help distributed field sales and local marketers customize and distribute timely, relevant and multi-channel campaigns.\n\n\nFision's distributed marketing automation and sales enablement platform enables the local networks of a distributed organization to engage with consumers through multiple channels including, web, e-communications, social media, mobile and print. \n\n\nFision's digital asset manger stores all of the company's assets—written copy, information, images, audio/video files, white papers, radio/TV ads, etc—in a single repository which is guarded by user-based permissions and business rules. Each distributed sales rep or local marketer (field sales, sales offices, agents, VARS, franchisees, etc) can then access those assets to send the right message, to the right person, at the right time, through the right channel. \n\n\nThrough Fision's analytics the central marketing department gains visibility into the effectiveness of all the communication their distributed sales team has with consumers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2e09c486-f7aa-402c-8df5-d46858343396.png","url":"https://www.softwareadvice.com.au/software/134158/fision-marketing-automation","@type":"ListItem"},{"name":"Foore","position":24,"description":"Foore is built for brick and mortar enterprises with the concept of businesses' physical location built into every aspect of the product. A lot of great companies are solving customer communication problem for internet-based businesses and Foore does this for physical location-based businesses.\n\n\nFoore is being used by 160+ businesses across India. Foore's customers include co-working spaces, fitness centers, restaurants chains, salon chains and software services.\n\n\nKey features of Foore include Google listing-type store creation to automate customer queries around store location, timings, products and offers. This automates up to 40 percent of customer queries on Facebook and website widgets. Additionally, it offers one-click automation of common workflows like booking appointments, getting customer feedback, sending appointment reminders, escalation of issues and more.\n\n\nFoore's backup receptionist module helps automate missed calls to appointment conversions, enabling customers to never miss a call anymore. Integrated with SMS and website chat allows all communication to happen in one place.\n\n\nTicketing system and team collaboration features enable users to always be on top of customer queries while working together as a team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fa95931-96bf-450c-bf8c-412baf6e86c0.png","url":"https://www.softwareadvice.com.au/software/83058/foore","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/339/hospitality-hotel-resort-crm/software?page=9#itemlist","numberOfItems":24}
</script>