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description: Page 2 - Discover the best Pharmaceutical CRM Software for your organisation. Compare top Pharmaceutical CRM Software tools with customer reviews, pricing and free demos.
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title: Page 2 - Best Pharmaceutical CRM Software - 2026 Reviews, Pricing & Demos
---

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# Pharmaceutical CRM Software

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## Products

1. [Campaigner](https://www.softwareadvice.com.au/software/365610/campaigner) — 3.9/5 (428 reviews) — Campaigner is a cloud-based email marketing solution that caters to small and midsize businesses across various indus...
2. [SugarCRM](https://www.softwareadvice.com.au/software/21128/sugarcrm) — 3.8/5 (410 reviews) — SugarCRM is a Customer Relationship Management (CRM) platform, expertly crafted to enhance interactions with prospect...
3. [Maximizer CRM](https://www.softwareadvice.com.au/software/24987/maximizer-wealth-management) — 4.1/5 (366 reviews) — Maximizer CRM is a customer relationship management solution specifically designed for sales. With Maximizer's analyt...
4. [Vtiger CRM](https://www.softwareadvice.com.au/software/3087/vtiger) — 4.3/5 (336 reviews) — Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used acros...
5. [Quickbase](https://www.softwareadvice.com.au/software/100934/quick-base) — 4.4/5 (327 reviews) — Quickbase is a work management and application platform designed to help organizations centralize and manage complex ...
6. [Front](https://www.softwareadvice.com.au/software/44733/front) — 4.5/5 (286 reviews) — Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptio...
7. [The Mortgage Office](https://www.softwareadvice.com.au/software/84138/the-mortgage-office) — 4.8/5 (285 reviews) — The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, paymen...
8. [Genesys Cloud CX](https://www.softwareadvice.com.au/software/323407/pureconnect) — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
9. [Yonyx](https://www.softwareadvice.com.au/software/93908/yonyx) — 4.7/5 (256 reviews) — Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage inter...
10. [SAP Customer Experience](https://www.softwareadvice.com.au/software/416356/sap-customer-experience) — 4.3/5 (245 reviews) — SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size busi...
11. [Claritysoft CRM](https://www.softwareadvice.com.au/software/9707/claritysoft) — 4.5/5 (243 reviews) — Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterpris...
12. [Vanillasoft](https://www.softwareadvice.com.au/software/122131/vanilla-soft) — 4.6/5 (233 reviews) — VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarket...
13. [SalesLoft](https://www.softwareadvice.com.au/software/169741/salesloft) — 4.3/5 (231 reviews) — Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more reve...
14. [Help Scout](https://www.softwareadvice.com.au/software/2280/help-scout) — 4.6/5 (225 reviews) — Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial servic...
15. [Salesforce Starter](https://www.softwareadvice.com.au/software/82914/salesforceiq) — 4.4/5 (223 reviews) — Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sal...
16. [Veloxy](https://www.softwareadvice.com.au/software/72247/veloxy) — 4.8/5 (216 reviews) — Veloxy is a sales enablement solution that helps businesses using Salesforce CRM track potential leads, schedule and ...
17. [Seismic](https://www.softwareadvice.com.au/software/93998/seismic) — 4.6/5 (215 reviews) — Seismic is a cloud-based enablement platform that provides a unified solution for managing sales content, training an...
18. [Pipeliner CRM](https://www.softwareadvice.com.au/software/113892/pipeliner-crm) — 4.6/5 (215 reviews) — Pipeliner has revolutionized CRM with our unique visual interface, no-code workflow automation engine, and instant, d...
19. [Issuetrak](https://www.softwareadvice.com.au/software/318585/issuetrak) — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
20. [HelpCrunch](https://www.softwareadvice.com.au/software/26583/helpcrunch) — 4.8/5 (195 reviews) — HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in on...
21. [Kommo](https://www.softwareadvice.com.au/software/3142/amocrm) — 4.3/5 (195 reviews) — Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With mes...
22. [Glue Up](https://www.softwareadvice.com.au/software/120874/glue-up) — 4.5/5 (191 reviews) — Glue Up is a cloud-based engagement management platform for nonprofit organizations. Glue Up integrates event managem...
23. [Adobe Campaign](https://www.softwareadvice.com.au/software/21714/adobe-marketing-cloud) — 4.4/5 (186 reviews) — Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and ...
24. [PhoneBurner](https://www.softwareadvice.com.au/software/28049/phoneburner) — 4.8/5 (176 reviews) — PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highl...
25. [Close](https://www.softwareadvice.com.au/software/31057/close-io) — 4.7/5 (164 reviews) — Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling s...

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Professionals can create automation workflows using a drag-and-drop interface and improve customer engagement through conditional, behavioral and event-based triggers.\n\nFeatures include multivariate experiments & A/B testing, customizable templates, geolocation tracking, media library, image editor, reporting, sign-up forms, conversion tracking, ecommerce integrations, SMS, Reputation Defender and more. \n\nImport data that's important to your business by adding custom data fields for your contact records in Campaigner.  \n\nSchedule recurring email campaigns and create audience segments based on contact activity, demographic data and purchasing behavior, just to name a few. \n\nCampaigner offers integrations with Google Analytics, Magento, Shopify, and more. \n\nPricing is available on monthly and annual subscriptions and 24/7 support is offered to all customers, regardless of monthly plan.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/966a0052-def7-4005-a9ed-9bd81ca73ea8.png","url":"https://www.softwareadvice.com.au/software/365610/campaigner","@type":"ListItem"},{"name":"SugarCRM","position":2,"description":"SugarCRM is a Customer Relationship Management (CRM) platform, expertly crafted to enhance interactions with prospects and customers while accelerating sales success. Renowned for its cost-effectiveness, this potent solution enables users to reduce the total cost of ownership by up to 32% according to Nucleus Research*, all the while providing contemporary features that align with evolving needs.\n\nThe platform offers intuitive dashboards, comprehensive reports, self-guided selling best practices, AI-powered insights, and an easy-to-use mobile CRM app, among others. It also boasts a high level of customisation and integration capabilities, thanks to its bidirectional API, which allows for seamless data synchronisation between SugarCRM and other business-critical systems.\n\nWith its user-friendly interface coupled with its renowned superior customer support, SugarCRM aids in improving user adoption and increasing win rates, customer satisfaction, and engagement.\n\nSugarCRM is an optimal choice for all customer-facing roles, from marketing, sales, and customer success teams of medium and large enterprises. It's not just a standalone CRM solution; it's a CRM platform that can be fully integrated into your business ecosystem, providing a highly customised and efficient solution for managing customer relationships, optimising every interaction across the customer journey.\n\nDifferentiators: SugarCRM investment includes:\n\n- Core Support - EU, NA, APAC\n- Dedicated Customer Success Manager\n- Unlimited modules / fields\n- Unlimited API calls\n- Unlimited workflows\n- Product enhancements / upgrades x 4 per year\n- Product support 12/5\n- Embedded AI\n- Database Backups\n- Mobile Access\n- 2 x Sandboxes\n- 60GB data storage + 1GB per user\n- NO HIDDEN COSTS = PREDICTABLE TOTAL COST OF OWNERSHIP (TCO)\n- SugarCloud leverages the power of AWS in different parts of the world. Customers have the liberty to select their preferred region for data storage, ensuring that the data remains confined to that specific region. The options include:\nAustralia - Sydney\nCanada - Montreal\nGermany - Frankfurt\nSingapore\nUnited Kingdom - London\nUnited States - Portland, Oregon\n\nFor additional information, visit: https://www.sugarcrm.com/why-sugar/trust/security/\n\n\n\n\n\n*Nucleus Report: In examining the experiences of Sugar users, Nucleus Research found that compared to other CRM solutions, Sugar users can lower total cost of ownership by up to 32% whilst delivering similar functionality. https://www.sugarcrm.com/resources/nucleus-research-anatomy-of-a-decision-sugarcrm-vs-salesforce/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c57b7934-17ff-434d-a9f8-3e29cc6d9163.png","url":"https://www.softwareadvice.com.au/software/21128/sugarcrm","@type":"ListItem"},{"name":"Maximizer CRM","position":3,"description":"Maximizer CRM is a customer relationship management solution specifically designed for sales. With Maximizer's analytics and insights, teams can monitor and achieve revenue targets while effectively tracking activities and evaluating team effectiveness, all from one centralized command center. \n\nMaximizer's CRM solution consolidates all account information in a single, easily accessible location. Experience the seamless integration capabilities and complete customization options that Maximizer offers, guaranteeing a smooth transition without disrupting your workflow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/62f02345-3554-401c-8a79-90f2dc8edac2.png","url":"https://www.softwareadvice.com.au/software/24987/maximizer-wealth-management","@type":"ListItem"},{"name":"Vtiger CRM","position":4,"description":"Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support.\n\n\nKey features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management.\n\n\nAll customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ab4c8c-3d3a-4e31-ad20-a1a2ce6a17b3.png","url":"https://www.softwareadvice.com.au/software/3087/vtiger","@type":"ListItem"},{"name":"Quickbase","position":5,"description":"Quickbase is a work management and application platform designed to help organizations centralize and manage complex projects and processes. It is used across industries such as construction, manufacturing, government, and solar to coordinate workflows and stakeholders. The platform addresses challenges in project management, resource allocation, field service coordination, compliance tracking, and workflow automation.\n\nIt features a low-code development environment that allows users to create custom applications without requiring traditional coding skills. Quickbase includes automation tools to reduce manual tasks, mobile applications for field and remote work, and administrative controls for governance and security. It also provides analytics tools for data visualization and extensions for additional functionality. An artificial intelligence assistant, Quincy, is available to answer system-related questions.\n\nThe platform’s architecture supports various use cases, enabling organizations to manage projects, optimize resources, automate workflows, and coordinate field operations. It includes pre-built applications for tasks such as contract management, compliance management, and hazard identification. Quickbase offers real-time visibility into operations, helping teams track progress, manage budgets and equipment, and maintain communication between office and field personnel.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0157b8b-f072-4509-bd88-9963aa9b3fdf.jpeg","url":"https://www.softwareadvice.com.au/software/100934/quick-base","@type":"ListItem"},{"name":"Front","position":6,"description":"Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. \n\nWith Front, teams can centralize messages across channels, route them to the right person and unlock visibility and insights across all of their customer operations. Additionally, it drives operational efficiency that prevents churn, improves retention and propels customer growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d8ecbf46-377d-4fbe-a921-9d8a23fbc33e.png","url":"https://www.softwareadvice.com.au/software/44733/front","@type":"ListItem"},{"name":"The Mortgage Office","position":7,"description":"The Mortgage Office is a loan servicing solution designed for companies of all sizes. It offers loan tracking, payment processing, document storage, workflow automation and reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to hard-money lenders, loan servicers, note servicers, cities, municipalities, banks, credit unions and private lenders.\n\n\nThe Mortgage Office features loan tracking, which allows users to track loan charges, interests and advances. Users can also assign multiple funding sources for loans and send automated emails for borrower bills and statements.\n\n\nThe Mortgage Office features adjustable rate mortgage (ARM) tools, complies with the Real Estate Settlement Procedures Act (RESPA) and offers QuickBooks integration. This integration allows users to automatically export data and prepare accounting reports such as accounts payable, accounts receivable and bank reconciliation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd596411-b3be-4635-b634-137a429e56d6.png","url":"https://www.softwareadvice.com.au/software/84138/the-mortgage-office","@type":"ListItem"},{"name":"Genesys Cloud CX","position":8,"description":"Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the call center. Genesys Cloud CX is trusted by various small, medium and large enterprises and recognized as an industry leader across the globe.\n\nWith pervasive automation, businesses can take the right action at the right time to create the best outcome. \n\nWith Genesys Cloud CX, organizations can give their employees the information they need in one application built to engage employees and enhance the team’s performance. Use Genesys Cloud CX as an all-in-one application, easily add various packaged integrations, or customize the platform as per the requirements. It deploys in days and continually innovates with upgrades each week. Additionally, with real-time dashboards and up-to-the-second analytics, Genesys Cloud CX provides the insights required to run your business—no matter where the agents are located.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.com.au/software/323407/pureconnect","@type":"ListItem"},{"name":"Yonyx","position":9,"description":"Yonyx is a cloud-based solution designed to help call centers and customer service businesses create and manage interactive guides for technical support, telemarketing, lead qualification, compliance and other processes. The platform includes decision trees, which enable organizations to design and visualize customer interactions using multimedia flowcharts.\n\n\nYonyx enables authors to design custom guides for agents using images, hyperlinks, videos, data sorting, and other attributes to streamline customer service operations. It offers various features such as automated guide authoring, user defined commands embedded in guidance steps, analytics, integration with CRM systems and more. Additionally, administrators can invite users, provide role-based permissions, and update tags to facilitate search functionality.\n\n\nYonyx lets managers gain insights into account usage, incidents, author/user activities, compliance and other metrics via reports and analytics. It supports integration with various third-party applications using REST and JavaScript APIs. Pricing includes monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b307d20-0f07-43d7-ab02-81646f8bb34c.png","url":"https://www.softwareadvice.com.au/software/93908/yonyx","@type":"ListItem"},{"name":"SAP Customer Experience","position":10,"description":"SAP Customer Experience is a cloud-based customer relationship management solution that helps small and mid-size businesses manage communication and interactions with existing and potential customers. It helps businesses to manage the sales pipeline, customers and marketing operations.\n\n\nSAP Customer Experience features built-in sales automation, marketing automation, customer support, help desk and channel management capabilities. The solution can also be deployed on-premise.\n\n\nThe sales module helps organizations acquire and retain new business by effectively managing the sales pipeline. The marketing module is designed to develop, execute and manage effective marketing campaigns, and to score and nurture leads. The service module aids organizations in improving client satisfaction and retention rates by providing superior levels of customer support. Other modules include channel management, interaction center, web channel, and business communications management.\n\n\nSAP Customer Experience offers support through an online knowledge base, support portal and via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c046d78a-8f19-4afd-bb26-81df76556187.png","url":"https://www.softwareadvice.com.au/software/416356/sap-customer-experience","@type":"ListItem"},{"name":"Claritysoft CRM","position":11,"description":"Claritysoft is a cloud-based customer relationship management (CRM) solution designed for midsize and large enterprise businesses. It offers sales automation, customer service and support, marketing automation and social CRM within a single solution. Key features include account management, activity management, calendar management and pipeline management.\n\n\nClaritysoft CRM features a contact management module that allows users to import and unify contact lists from different sources such as Excel documents, Outlook and QuickBooks. It allows users to view contact location in Google Maps, which helps them plan routes for sales representatives.\n\n\nThe email-marketing feature allows users to design email templates and pull contacts from contact lists based on filters and preferences.\n\n\nUsers are able to access their stored CRM data in Claritysoft’s offline mode, and then synchronize changes with the cloud when the application is online again. Pricing is per user per month subscription. Support is offered via phone, email or web ticket.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e07270c-1477-4f11-a45e-d47e3a554da5.png","url":"https://www.softwareadvice.com.au/software/9707/claritysoft","@type":"ListItem"},{"name":"Vanillasoft","position":12,"description":"VanillaSoft is a cloud-based sales management solution that combines features for CRM, lead management and telemarketing which helps sales teams in businesses manage their daily operations.\n\n\nVanillaSoft is a lead optimization platform built for fast-response sales teams. \n\nVanillaSoft’s real-time workflow helps sales teams work smarter by making sure every lead gets the best chance to convert. It automatically prioritizes the warmest records, so agents don’t waste time figuring out who to contact next. It simplifies the agent’s activities, letting them focus on conversations instead of juggling data. Plus, it ensures calls, emails, and texts are sent in the right order, with the right message, and with the best chance of getting through—avoiding spam filters and blocked calls.\n\nThese three pillars of VanillaSoft’s all-in-one system ensure sales teams are effective, efficient, and always reaching their leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/528ed874-e325-4d42-9dbd-5fc2d9ca1109.png","url":"https://www.softwareadvice.com.au/software/122131/vanilla-soft","@type":"ListItem"},{"name":"SalesLoft","position":13,"description":"Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/929f2a73-02d9-4447-b9df-558b65f0e758.png","url":"https://www.softwareadvice.com.au/software/169741/salesloft","@type":"ListItem"},{"name":"Help Scout","position":14,"description":"Help Scout is a customer support platform that caters to various industries such as SaaS, ecommerce, financial services, education, media, healthcare, professional services, logistics, property management, manufacturing and real estate.\n\nThe platform includes a shared inbox that allows teams to collaborate and manage customer communications in one place. It offers a help center that enables customers to find self-service support and answers to common questions. The live chat functionality allows for real-time conversations with customers to provide instant support. The platform also includes proactive messaging capabilities to help engage customers with targeted messages. Additionally, Help Scout provides an omnichannel support solution, giving teams a unified platform to manage customer interactions across various channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/34756fb0-d130-4e3d-aedd-da75027afbc7.png","url":"https://www.softwareadvice.com.au/software/2280/help-scout","@type":"ListItem"},{"name":"Salesforce Starter","position":15,"description":"Salesforce Starter is a comprehensive CRM suite designed for growing businesses. It provides essential marketing, sales, service, and commerce tools in a unified platform. Salesforce Starter enables users to organize customer data, manage relationships, and gain valuable business insights. Its dynamic email marketing and analytics capabilities allow users to nurture prospect and customer connections with customizable email templates. The suite's segmentation features unify customer data across marketing, sales, and service, enabling personalized communications.\n\nThe sales process streamlined with deal management tools and customer service features, including case management and escalation, help ensure efficient issue resolution. For businesses looking to establish an online presence, Salesforce Starter offers a storefront builder with drag-and-drop design tools and built-in merchandising and commerce analytics. The all-in-one CRM solution provides growing companies the essential functionality they need to find new leads, win deals, and sell online, all from a centralized platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e99de81a-e5c9-44af-9813-43549968f84d.png","url":"https://www.softwareadvice.com.au/software/82914/salesforceiq","@type":"ListItem"},{"name":"Veloxy","position":16,"description":"Veloxy is a sales enablement solution that helps businesses using Salesforce CRM track potential leads, schedule and send emails to customers in bulk and share product information with prospective clients in real-time. The artificial intelligence (AI)-enabled platform lets teams streamline the sales pipeline, automatically log sales activities and add prospects using geolocation.\n\n\nSales representatives can use the application to extract data from Salesforce, email, calendars and other sources and gain actionable insights for upcoming meetings, tasks and business opportunities. Veloxy allows teams to view leads, clients and customer details on maps and receive alerts via location-based prospecting functionality.\n\n\nVeloxy comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Gmail, Microsoft Exchange Server, Office365, Microsoft Outlook and more. Pricing is available on monthly or annual subscriptions and support is extended via phone, email, documentation and video tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/541507c8-0e72-4914-9913-d828c58307e9.png","url":"https://www.softwareadvice.com.au/software/72247/veloxy","@type":"ListItem"},{"name":"Seismic","position":17,"description":"Seismic is a cloud-based enablement platform that provides a unified solution for managing sales content, training and coaching teams, engaging buyers, automating content production and analyzing enablement data. The sales content management capabilities allow teams to build, maintain and control their content. This ensures they can find and share personalized assets with customers. The learning and coaching features help onboard and upskill teams in a shorter timeframe, so they can keep up with changes and become more productive.\n\nSeismic's buyer engagement tools provide relevant content across multiple channels, deepening relationships with customers. The content automation functionality makes content production and personalization simple through dynamic templates and data integrations.\n\nAt the core of the platform is the enablement intelligence feature. This discovers and replicates the behaviors, activities and content, allowing teams to improve their performance and drive better business results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/557fcaa7-ff7a-4fde-9e94-ace8b4f4595e.jpeg","url":"https://www.softwareadvice.com.au/software/93998/seismic","@type":"ListItem"},{"name":"Pipeliner CRM","position":18,"description":"Pipeliner has revolutionized CRM with our unique visual interface, no-code workflow automation engine, and instant, dynamic insights and reporting.

\n\nThis CRM provides both salespeople and sales management with many ways of displaying and analyzing sales data while also delivering intelligent, system-generated insights.

\n\nPlus, thanks to its automation engine and integration with other systems (such as Support, ERP, Marketing), Pipeliner eliminates many of the manual and routine tasks that other systems utilize.

\n\nThe Pipeliner CRM experience is different from traditional CRM which is why it drives high adoption rates, lower Total Cost of Ownership, and rapid Return On Investment.  Fast onboarding allows users to learn and administer the system, resulting in little to no business interruption when deploying.","url":"https://www.softwareadvice.com.au/software/113892/pipeliner-crm","@type":"ListItem"},{"name":"Issuetrak","position":19,"description":"Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries and usages, including IT help desk, customer support, project management, and more. Issuetrak can be deployed in the cloud or hosted on-premises and is suitable for departments and organizations of any size.\n\nThe product’s features include a task manager for task assignment and workflow creation, a suite of automation tools, round robin issue assignment, and intuitive reporting options. Issuetrak provides plenty of ways for users to customize their issue submission process, such as custom screens and user-defined fields. A number of add-on modules are available to supplement the base product with tools like Asset Management and Active Directory.\n\nUsers can also keep automatic audit records, organize their own Knowledge Base, edit their reporting dashboard to display their preferred metrics at a glance, and manage their issues via a centralized, customizable Issue Hub. Issuetrak offers full-time support, as well as guided implementation and onboarding to assist users in configuring the site exactly how it’s needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.softwareadvice.com.au/software/318585/issuetrak","@type":"ListItem"},{"name":"HelpCrunch","position":20,"description":"HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers. HelpCrunch is suitable for SaaS, e-commerce and any other type of online business.\n\n\nLive chat works as a visitor engagement, lead acquisition and support tool. The feature enables companies to reply to customer queries instantly or later in the same thread, even after the customer has disconnected. An in-app messenger can be integrated with a website or application to engage with customers.\n\nChatbot helps companies automate routine tasks and jumpstart their lead generation activities.\n\n\nEmail marketing automation enables users to send email follow-ups right from the chat, launch one-time emails or create event-triggered automated email sequences for onboarding or marketing campaigns.\n\n\nThe help desk module can organize all customer communication, prioritize actions, distribute tasks and manage each customer case.\n\n\nPricing is tiered, based on the number of agents and emails.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff575945-45ad-4f13-bbe0-b4d63475d1cd.png","url":"https://www.softwareadvice.com.au/software/26583/helpcrunch","@type":"ListItem"},{"name":"Kommo","position":21,"description":"Kommo is a multifunctional CRM that excels at taking the conversation with your customers to the next level. With messengers, the connection is personal. All major messenger platforms are supported. You can create your own chatbots with the code-free chatbot builder, and make sure your business is online 24/7, at any capacity. Sales managers love Kommo for in-depth analytics, reporting, and automation capabilities\n\n\nLead generation is simple with Kommo’s easy to use integrations and web forms. Chat, call and email your prospects straight from the CRM. All events are stored in the lead card, including call recordings, tasks and chat messages. No data is lost or forgotten. It’s a messenger-based sales solution for entrepreneurs, small and medium businesses.\n\n\nWith workflow automation, you can ensure your sales team doesn’t waste time on repetitive tasks. Manage leads, assign tasks, run email campaigns and much more without lifting a finger. In-depth analytics provide a full overview of your sales process. You can even manage the CRM on the go, with the mobile app available both on iOS and Android.\n\n\nThe setup process is made as seamless as possible. Connecting your email address and importing your customer database takes mere moments. Integrate with a myriad of different services free of charge, and build a powerful sales stack. Our clients are offered free onboarding and setup assistance, as well as multichannel support during business hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1c5c666c-8d48-4e9d-ac31-e43229769881.png","url":"https://www.softwareadvice.com.au/software/3142/amocrm","@type":"ListItem"},{"name":"Glue Up","position":22,"description":"Glue Up is a cloud-based engagement management platform for nonprofit organizations. Glue Up integrates event management, membership management, customer relationship management (CRM), email marketing, payment processing and dedicated mobile apps into one platform.\n\nWith Glue Up’s membership renewal workflow, users are alerted to outstanding payments and can send automatic reminders to members via email and through push notifications. The mobile membership directory lets organizers view member information and connect with members. Users can search through the member directory and create search filters to identify specific types of members.\n\nOrganization members can use the mobile app to receive messages, register for events, edit profile information and manage their subscriptions. The payment module lets users collect membership dues and payment via credit cards, wire transfers and other digital payment gateways. Glue Up provides two separate apps for members and organizers, which are available for iOS and Android devices. Support is provided via email, phone, helpdesk and webinars.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/767f0c5d-872b-4c45-93f5-2a316ddf9d32.png","url":"https://www.softwareadvice.com.au/software/120874/glue-up","@type":"ListItem"},{"name":"Adobe Campaign","position":23,"description":"Adobe Campaign is a powerful cross-channel marketing platform that enables organizations to orchestrate, launch, and measure marketing campaigns at scale. The robust workflow automation, integrated data management, and precise targeting capabilities within Adobe Campaign empowers marketing teams to deliver consistent, relevant, and data-driven experiences that increase engagement and ROI. \n\nUnified Customer Profile\nBuild unified customer profiles from data gathered across all your marketing channels. Using all your customer data - from online and offline sources - Adobe Campaign makes it possible to build  a single, connected view. This helps marketers understand each customer better and use these insights to create personalized, multi-step campaigns based on real behaviors, preferences, and past interactions.\n\nCross-Channel Campaign Workflows\nReach customers with campaigns that make an impact across your channels, all managed from a unified platform. Adobe Campaign lets you launch, personalize, and optimize multi-channel campaigns at scale. This makes it possible to deliver consistent experiences, accelerate execution, and drive performance across channels. \n\nData Management & Segmentation\nCreate highly targeted audience segments from your data warehouse using virtually any variable in a customer profile. Use these audiences in Adobe Campaign for personalized, multi-channel campaigns or share them across Adobe Experience Cloud solutions to drive more relevant customer experiences.\n\nPersonalized Offers\nAdobe Campaign makes it easy to deliver the right offer, every time, at enterprise scale. With Adobe Campaign, marketers can manage and deploy dynamic offers across campaigns and then evaluate results using centralized tools, rule-based logic, offer simulation, and performance insights.\n\nContent Authoring & AI Assistant\nAdobe Campaign gives your teams the tools to author and manage personalized content across channels with speed, consistency, and flexibility. Generate copy, subject lines, imagery, and even full emails that align with your brand using the built-in AI Assistant for content generation. \n\nDynamic Reporting & Measurement\nUse built-in reports to quickly analyze campaign performance, customer engagement, and financial outcomes. Customize any of the reporting templates or define your own success metrics based on the KPIs that matter the most to your business. Share reports to wider teams on an automated or recurring basis.\n\nManaged Cloud Services\nAdobe Campaign is architected for high performance, with cloud-native infrastructure that supports campaign execution at high scale.  Organizations can deploy enterprise campaigns with confidence--even at peak volumes--and benefit from high availability, lower operational overhead, and reduced IT dependency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f78674c5-a2ae-49fe-b3b8-867def6e3d73.png","url":"https://www.softwareadvice.com.au/software/21714/adobe-marketing-cloud","@type":"ListItem"},{"name":"PhoneBurner","position":24,"description":"PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations.  The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics.\n\nThe PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. \n\nUse the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails,  one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more.\n\nPhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts.\n\nThe solution is available on a monthly subscription basis and provides customer support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1e4b59-9ce2-4309-b933-12d6217bdaf7.png","url":"https://www.softwareadvice.com.au/software/28049/phoneburner","@type":"ListItem"},{"name":"Close","position":25,"description":"Close is a conversation-first CRM (customer relationship management) solution built for founders and small, scaling sales teams to manage every conversation in one place — so they can move faster and close more deals. With built-in calling, email, SMS, automation, and AI, Close eliminates tool sprawl and manual logging so teams can focus on selling, not admin.\n\nClose embeds calling, email, and SMS natively inside the platform. Every conversation is automatically logged, searchable, and connected to the contact record it belongs to, so sales teams can increase their follow-up discipline without juggling tools or letting leads slip through the cracks. \n\nCore capabilities include:\n\n- Built-in calling with Power Dialer and Predictive Dialer so reps reach more leads without manual dialing\n- Inbox for managing two-way email conversations with open and click tracking\n- Smart Views for dynamically filtered lead lists based on activity, status, or custom criteria\n- Pipeline management with Opportunities and deal tracking across stages\n- Workflow Automation for multi-step follow-up sequences across calls, email, and SMS — without technical setup\n- Web Forms for capturing and routing inbound leads directly into the CRM\n- Call coaching tools including listen, whisper, and barge\n\nClose automates the sales activities that happen between conversations:\n\n- Notetaker joins calls and meetings to record, transcribe, and summarize every conversation\n- AI Drafts writes follow-up emails after each call\n- AI Summaries give reps instant context on any lead\n- AI Enrich pulls live company and contact data from public sources\n- A native MCP server lets your team use Close data directly inside ChatGPT, Claude, Cursor, n8n, and VSCode\n\nThese features are part of Chloe, Close's built-in AI sales assistant — with expanded capabilities, including AI voice, coming in Spring 2026.\n\nClose is used by small to mid-sized sales teams (typically 1 to 100 reps) in SaaS, fintech, real estate, insurance, recruiting, staffing, and professional services — particularly by founders and sales managers running relationship-driven sales at companies that prioritize speed and follow-up discipline.\n\nPlans start at $9/user/month with built-in calling, email, and SMS included. Plans scale as your team grows: Solo ($9), Essentials ($35), Growth ($99), and Scale ($139). Custom pricing available for teams of 10+. No contracts required. 14-day free trial — no credit card, no obligation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ee4671b1-24c6-4b6e-a880-54a586c6f021.png","url":"https://www.softwareadvice.com.au/software/31057/close-io","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/343/pharmaceutical-crm/software?page=2#itemlist","numberOfItems":25}
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