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description: Page 3 - Discover the best Call Tracking Software for your organisation. Compare top Call Tracking Software tools with customer reviews, pricing and free demos.
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title: Page 3 - Best Call Tracking Software - 2026 Reviews, Pricing & Demos
---

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# Call Tracking Software

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## Products

1. [PhoneWagon](https://www.softwareadvice.com.au/software/83496/phonewagon) — 4.7/5 (42 reviews) — PhoneWagon is a cloud-based business communication solution that enables small enterprises to manage marketing campai...
2. [Ultatel Cloud Business Phone System](https://www.softwareadvice.com.au/software/227125/clarity-business-phone-system) — 4.7/5 (41 reviews) — ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are. O...
3. [CloudCall](https://www.softwareadvice.com.au/software/130069/cloudcall-enterprise) — 4.0/5 (40 reviews) — CloudCall is the AI-powered communications platform built for CRM-first businesses. Fully hosted on AWS’s hyperscale ...
4. [VXT](https://www.softwareadvice.com.au/software/253345/vxt) — 4.7/5 (39 reviews) — VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your bus...
5. [WeKall](https://www.softwareadvice.com.au/software/439280/wekall) — 4.5/5 (39 reviews) — Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns ...
6. [Aloware](https://www.softwareadvice.com.au/software/88936/aloware) — 4.2/5 (33 reviews) — As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and wor...
7. [Marchex](https://www.softwareadvice.com.au/software/177043/marchex) — 4.4/5 (32 reviews) — Marchex offers an award-winning, easy-to-use call tracking platform that enables marketers to optimize their marketin...
8. [LiveVox](https://www.softwareadvice.com.au/software/142846/livevox) — 4.7/5 (32 reviews) — LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion intera...
9. [Clixtell](https://www.softwareadvice.com.au/software/112182/clixtell) — 4.8/5 (30 reviews) — Clixtell is a software-as-a-service that provides advanced Google Ads click fraud protection \&amp; detection solution...
10. [Voiso](https://www.softwareadvice.com.au/software/101501/voiso) — 4.7/5 (30 reviews) — Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and...
11. [Nimbata](https://www.softwareadvice.com.au/software/213124/nimbata) — 4.8/5 (28 reviews) — Nimbata is the \#1 call tracking and conversion attribution platform enabling marketers and businesses to track phone ...
12. [CallFire](https://www.softwareadvice.com.au/software/173071/callfire) — 4.3/5 (26 reviews) — CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to t...
13. [CDR Call Reporting for Cisco](https://www.softwareadvice.com.au/software/273165/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — Variphy is a software application that helps call centers integrate Cisco Unified Communications Manager with an ente...
14. [SalesExec](https://www.softwareadvice.com.au/software/28129/salesexec) — 4.7/5 (24 reviews) — SalesExec is a lead management and sales response platform built for high-velocity sales operations, call centers, an...
15. [Callcap](https://www.softwareadvice.com.au/software/168421/callcap) — 4.6/5 (22 reviews) — Callcap is a cloud-based voice over internet protocol (VoIP) solution that helps businesses automate processes for ca...
16. [CallAction](https://www.softwareadvice.com.au/software/310781/callaction) — 4.7/5 (22 reviews) — CallAction is a marketing automation platform designed to help businesses nurture leads, capture contacts, engage wit...
17. [SeoSamba Marketing Operating System](https://www.softwareadvice.com.au/software/405524/seosamba-marketing-operating-system) — 4.5/5 (22 reviews) — SeoSamba Marketing Operating System (MOS) is a digital solution that automates all marketing efforts across any numbe...
18. [Natterbox](https://www.softwareadvice.com.au/software/99614/freedom) — 4.1/5 (22 reviews) — Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for ...
19. [Invoca](https://www.softwareadvice.com.au/software/76932/invoca) — 4.5/5 (20 reviews) — Invoca is a cloud-based, artificial intelligence call tracking and analytics solution, which helps marketers optimize...
20. [Ubefone](https://www.softwareadvice.com.au/software/268667/ubefone) — 4.5/5 (20 reviews) — Ubefone is a online telephone and video call software. It was created in France and specifically developed for all ty...
21. [inconnect](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
22. [Call Tracker io](https://www.softwareadvice.com.au/software/75258/call-tracker) — 4.8/5 (19 reviews) — Call Tracker is a web-based system that provides the ability for small to medium sized call centers to track all inco...
23. [Revenue.io](https://www.softwareadvice.com.au/software/153823/ringdna) — 4.3/5 (18 reviews) — Revenue.io is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is ...
24. [Microcall](https://www.softwareadvice.com.au/software/426429/microcall) — 4.6/5 (18 reviews) — Microcall is a unified call analytics solution that helps organizations analyze and clarify complicated voice data by...
25. [PhonePad](https://www.softwareadvice.com.au/software/401629/phonepad) — 4.6/5 (18 reviews) — PhonePad is a comprehensive phone call management solution that allows users to efficiently log and track phone calls...

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## Related Categories

- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Business Intelligence (BI) Tools](https://www.softwareadvice.com.au/directory/4336/bi/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)

## Links

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- [All Categories](https://www.softwareadvice.com.au/directory)

-----

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Every call, voicemail, text, and note syncs directly to your CRM—automatically.\n\nWith built-in AI call summaries, power dialer, and real-time coaching tools like listen-in, whisper, and barge, CloudCall gives teams the insight and agility to perform at their best—wherever they work.\n\nTrusted by top recruiting, sales, and customer service teams to drive more conversations, better decisions, and faster results.\n\nHeadquarters: \nBoston, MA | Leicester, UK | Austin, TX","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fd9f5530-708c-4436-bb49-1ebb9220dccb.png","url":"https://www.softwareadvice.com.au/software/130069/cloudcall-enterprise","@type":"ListItem"},{"name":"VXT","position":4,"description":"VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin. \n\nVXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat.\n\nJoin professionals worldwide in automating administrative tasks for a better client experience.\n\nVXT is perfect for businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db878697-0b40-417b-8471-a8a9e7329041.png","url":"https://www.softwareadvice.com.au/software/253345/vxt","@type":"ListItem"},{"name":"WeKall","position":5,"description":"Designed for businesses of all sizes, WeKall is a cloud-based telephony solution that helps configure call campaigns and manage internal team communications on a unified platform. The software allows users to access call recording data, generate productivity reports, and more.\n\nThe tool lets executives manage multiple calls through scripts, typings, smart waiting, and an automatic dialer. WeKall facilitates integration with third-party applications such as Freshdesk, Zendesk, Hubspot, Zoho, Microsoft Teams, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/291a49b3-8449-492b-86e0-abf0fc82f2cc.png","url":"https://www.softwareadvice.com.au/software/439280/wekall","@type":"ListItem"},{"name":"Aloware","position":6,"description":"As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social.\n\n\nDesigned for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social.\n\n\nAloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier partner of Hubspot and Pipedrive, making sure everything is in proper sync.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df1b546f-7354-4a0e-9444-ffab489819b9.png","url":"https://www.softwareadvice.com.au/software/88936/aloware","@type":"ListItem"},{"name":"Marchex","position":7,"description":"Marchex offers an award-winning, easy-to-use call tracking platform that enables marketers to optimize their marketing performance. Learn which channels drive the best-performing leads. Understand which keywords result in the most revenue. If you drive leads via phone calls including call extensions or click-to-call ads, Marchex can help you uncover which marketing campaigns and channels result in the most revenue, so you can optimize your marketing mix and digital ad spend. Offering dozens of integrations, Marchex enables you to get your data where you need it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298f9960-7d09-4191-a48c-98cb2d62b147.png","url":"https://www.softwareadvice.com.au/software/177043/marchex","@type":"ListItem"},{"name":"LiveVox","position":8,"description":"LiveVox (Nasdaq: LVOX) is a powerful, next generation contact center platform that powers more than 14 billion interactions a year. They seamlessly integrate omnichannel communications, CRM, AI, and WFO capabilities to deliver exceptional agent and customer experience while reducing compliance risk. With 20 years of cloud experience and expertise, LiveVox’s CCaaS 2.0 platform is at the forefront of cloud contact center innovation. At the foundation of it all is their embedded CRM - one central hub for all of customer data and interaction history which enables agents to facilitate personalized two-way conversations through a single agent desktop. Customer account information and full interaction history are presented in one view, enabling seamless customer messaging from one channel to another. And, with their pre-integrated practical AI capabilities, it's simple to offer 24/7 automated customer support across channels. LiveVox’s platform allows companies to augment live agents plus generate powerful analytics through their WFO suite enabling a dynamic 360-degree view of everything happening inside your contact center helping to improve both performance and compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ab96803-e362-4eac-bc11-f147a640e6fe.png","url":"https://www.softwareadvice.com.au/software/142846/livevox","@type":"ListItem"},{"name":"Clixtell","position":9,"description":"Clixtell is a software-as-a-service that provides advanced Google Ads click fraud protection & detection solutions for businesses and digital marketers around the world. \n\nClixtell is also a cloud-based call tracking solution that assists digital marketing agencies with keyword call tracking, recording, and conversion metrics. Its key features include dynamic phone insertion, whisper messaging, and multiple report generation.\n\n\nThe application lets marketers assign tracking numbers to ads and measure clicks and incoming calls. With its live dashboard feature, managers can monitor customer engagement on the website and analyze marketing campaigns and call quality. Advertisers can use static and offline tracking functionality to measure conversion across multiple channels such as print ads, TV and radio.\n\n\nClixtell integrates with third-party platforms such as Google Ads, Google Analytics, WordPress and Zapier. The solution comes with a mobile application for Android and iOS. It is available on a monthly subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40a9b29c-0a56-4084-9227-8fa2b1fa1784.png","url":"https://www.softwareadvice.com.au/software/112182/clixtell","@type":"ListItem"},{"name":"Voiso","position":10,"description":"Voiso is a cloud-based contact center software for sales and support teams that use phone calls, SMS, messengers, and social media to engage customers.\n\nVoiso's dialers and answering machine detection allow sales teams to reach more customers quickly and increase the time agents spend talking to customers. With these advanced outreach tools, sales teams can expect a 70+% decrease in abandoned calls.\n\nVoiso offers a comprehensive analytical toolkit to make contact center operations transparent and compliant. The proprietary speech analytics engine facilitates quality assurance through speech recognition in 29 languages and advanced keyword search. Real-time and historical reporting features allow contact center managers and supervisors to track 50+ metrics and configure custom dashboards.\n\nThe system features pre-built integrations with the most popular CRM systems, including  Salesforce, Zoho, and Hubspot. To support integrations with in-house and heavily customized CRM systems, Voiso provides access to a broad set of APIs. \n\nVoiso offers 24/7 support, a dedicated boarding engineer, and a free trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ad55407-075e-45af-a6d5-a63dfe6d32ee.png","url":"https://www.softwareadvice.com.au/software/101501/voiso","@type":"ListItem"},{"name":"Nimbata","position":11,"description":"Nimbata is the #1 call tracking and conversion attribution platform enabling marketers and businesses to track phone calls generated by their marketing campaigns. It provides features such as call recording, call tracking, and call analytics to give businesses insights into the performance of their marketing campaigns across multiple channels, including website, social media, PPC advertising or even SEO.\n\nNimbata offers a range of native integrations with the most popular tools in your martech stack, such as Google ads, Meta Ads, GA4, Hubspot, Salesforce, and Slack, as well as an API that enables you to help businesses streamline their workflows and improve their data analysis capabilities.\n\n\nIt provides valuable insights into the performance of marketing campaigns, allowing marketers to optimize their strategies and improve their ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/07a0c69c-ec2e-4de5-a660-7b55437d4a7b.png","url":"https://www.softwareadvice.com.au/software/213124/nimbata","@type":"ListItem"},{"name":"CallFire","position":12,"description":"CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. The main functions of the app include text messaging, voice broadcasting, cloud call center, IVR, call tracking and a developer API. It provides calling agents with customer history and keeps notes in one interface by integrating Excel and CRM spreadsheets in the cloud. It supports unlimited call transferring and provides real-time reporting options.\n\n\nCallFire also let users record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees.\n\n\nCallFire also provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes. Other IVR features include phone surveys, call routing, call recording, auto-attendant, results tracking and analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6a7c534-7040-4b21-907e-3e6b0798369e.png","url":"https://www.softwareadvice.com.au/software/173071/callfire","@type":"ListItem"},{"name":"CDR Call Reporting for Cisco","position":13,"description":"Variphy is a software application that helps call centers integrate Cisco Unified Communications Manager with an enterprise solution for business analytics, reporting, and customer relationship management (CRM). This can be used to track the number of calls your organization receives, information about who is calling and how they get in touch with recipients and how much it costs the organization to answer calls.\n\nVariphy is developed specifically for service providers, aggregators, and VARs to streamline reporting, analysis, and customer management tasks associated with their networks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/640f671e-7f46-4a8e-871c-47a844908f88.png","url":"https://www.softwareadvice.com.au/software/273165/cdr-call-reporting-for-cisco","@type":"ListItem"},{"name":"SalesExec","position":14,"description":"SalesExec is a lead management and sales response platform built for high-velocity sales operations, call centers, and performance-driven sales teams. The platform combines CRM, automated lead routing, dialing, workflow automation, pipeline management, and outbound engagement tools into a single scalable environment designed to improve speed-to-lead, increase contact rates, and help teams convert more inbound opportunities.\n\nUnlike traditional CRMs built primarily around account management, SalesExec is optimized for real-time lead response workflows, automated sales distribution, pull-based lead routing, and high-volume inbound sales operations.\n\nSalesExec supports growing sales teams, outbound call centers, and enterprise lead response environments through scalable infrastructure, automation workflows, and transparent growth-friendly pricing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/089ed9e9-82cd-47e5-a584-769ea29676b5.png","url":"https://www.softwareadvice.com.au/software/28129/salesexec","@type":"ListItem"},{"name":"Callcap","position":15,"description":"Callcap is a cloud-based voice over internet protocol (VoIP) solution that helps businesses automate processes for call tracking, data collection and website conversions to generate leads for increasing sales. Key features include distributed call recording, instant retrieval, file transfer, call sharing and archiving. \n\n\nDesigned for businesses of all sizes, Callcap provides local as well as toll-free numbers, caller greetings, blacklisting and custom disclaimers based on client requirements. It allows firms to forward calls across multiple locations and manage routing schemes for assigning tasks to employees. Additionally, the centralized platform enables enterprises to record and monitor incoming/outgoing calls to generate reports based on business performance. \n\n\nCallcap helps users analyze customer demography and promote advertisements and marketing campaigns to ensure audience targetting. It is available on a monthly subscription and support os extended via documentation, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e77fca1-ed2a-4daa-9c77-37cee8696f74.png","url":"https://www.softwareadvice.com.au/software/168421/callcap","@type":"ListItem"},{"name":"CallAction","position":16,"description":"CallAction is a marketing automation platform designed to help businesses nurture leads, capture contacts, engage with customers, and convert inbound leads across multiple channels.\n\nFrom the moment a lead comes in, we help you automate your follow-up process from start to finish. Our AI-powered software automatically contacts your leads with personalized messages designed to help you turn them into customers. With CallAction, you can take your business to the next level by getting more leads on the phone while spending less time searching for them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a74bbce-c043-4d5e-b07f-79969d2f7311.png","url":"https://www.softwareadvice.com.au/software/310781/callaction","@type":"ListItem"},{"name":"SeoSamba Marketing Operating System","position":17,"description":"SeoSamba Marketing Operating System (MOS) is a digital solution that automates all marketing efforts across any number of digital assets or websites.\n\nSeoSamba MOS ships with a social marketing and a lead/CRM app and combines email, social media marketing, SEO & PPC reporting, centralized blogging and on-site SEO execution for WordPress and SeoToaster powered websites, call tracking & VoIP services, analytics and more, under one roof, at an affordable price.\n\nSeoSamba MOS features include;\n- Centralized Email newsletter marketing;\n- Centralized social marketing calendar and curation\n- Access your centralized calendar and post from the field with our social media marketing mobile application;\n- Centralized Review management system that decreases the chances of unfavorable reviews, and let you list the best ones on your website\n- Telephony and text messaging, including worldwide call-tracking, Dynamic Number Insertion to track campaigns, voicemail, music on hold, click-to-call, inbound/outbound texting\n- Centralized Search Rankings reporting\n- Centralized Key Performance Indicators reporting including Google Ads and Facebook account reporting;\n- Centralized document and media library\n- Access to Press Release distribution channels;\n- Mobile Lead/CRM app with inbound calls notification - Universal access to all your phone/web/text leads\n- Integrated web conferencing tool for your team\n\nAnd if you are using WordPress or SeoToaster to power your website and/or CRM;\n- Mobile Lead/CRM app gives you also access to all connected SeoToaster Ultimate CRM's contacts under your account\n- Native telephony and text integration with SeoToaster Ultimate CMS/CART/CRM;\n- Centralized on-site Search Engine Optimization execution for WordPress and SeoToaster powered websites;\n- Centralized blog system for WordPress and SeoToaster powered websites;\n- Create email digest from blog posts and vice-versa with WordPress and SeoToaster\n- Sync all your email newsletter contacts and activity with SeoToaster CRM automatically\n- Centralized content and application distribution to connected WordPress and SeoToaster websites;","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a61ca0d8-2be1-4305-826a-704c323ccaa7.png","url":"https://www.softwareadvice.com.au/software/405524/seosamba-marketing-operating-system","@type":"ListItem"},{"name":"Natterbox","position":18,"description":"Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that has enabled 1000s of businesses worldwide to transform their voice communication and the way they interact with customers. Today’s innovative, global businesses like Alo Yoga, Berkshire Hathaway Group, TGI Fridays and Virgin Wines rely on Natterbox to make data-driven decisions and deliver outstanding customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fef01285-3908-4c2f-ab42-711b83238fbc.png","url":"https://www.softwareadvice.com.au/software/99614/freedom","@type":"ListItem"},{"name":"Invoca","position":19,"description":"Invoca is a cloud-based, artificial intelligence call tracking and analytics solution, which helps marketers optimize sales conversions by gathering data from inbound phone calls. \n\nInvoca, through its machine learning algorithms analyzes phone conversations to understand caller viewpoint and provides outcomes. The solution enables marketers to leverage real-time calls, voice analytics, demographic data and conversation analysis to understand the potential outcome.\n\n\nIts primary features include, call tracking, call classification, call profile, caller identification, predictive modelling and data security.\n\n\nThe product is aimed to assist advertisers, franchises, publishers, dealers and agencies. Invoca caters to home services, insurance, financial services, healthcare services, general services, and affiliate marketing sectors.\n\n\nInvoca integrates with google apps, social media platforms, Adobe Experience Cloud, Salesforce Marketing Cloud and Salesforce Sales Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0699083d-0039-4de6-983a-b64705b26870.png","url":"https://www.softwareadvice.com.au/software/76932/invoca","@type":"ListItem"},{"name":"Ubefone","position":20,"description":"Ubefone is a online telephone and video call software.  It was created in France and specifically developed for all types of companies, small and large. This online communication solution offers an all in one cloud telephony application with features such as voice and video calls. Customers have access to a user friendly platform that requires no prior installation and lets them manage their calls without any training.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e406f922-d39f-47cb-916b-436763233868.png","url":"https://www.softwareadvice.com.au/software/268667/ubefone","@type":"ListItem"},{"name":"inconnect","position":21,"description":"Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel communication. inConcert Omnichannel Contact Center includes all the tools needed for successful high-demand contact center operations.\n\nThe solution is engineered to deliver excellence in performance and customer experience, from traditional yet powerful dialers and IVRs to innovative omnichannel chatbots, voice portals, speech analytics and WFM, all powered by artificial intelligence (AI). It is the only platform in its category offering native integration to all existing business applications, designed to deliver added capabilities as and when the user needs them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Call Tracker io","position":22,"description":"Call Tracker is a web-based system that provides the ability for small to medium sized call centers to track all incoming and outgoing phone calls. It caters to local and toll-free numbers used in the United States and Canada. The application also helps manage call analytics in real-time, giving agents and managers insights that can help make data-driven decisions, while supporting the organization's marketing strategy.\n\n\nCall Tracker also allows organizations to brand the interface with the company's logo, for no additional cost. It can cut down on the information gap between customers and agents by providing SMS functionality. Additionally, the application offers call recording and automatic note-taking functionality, allowing agents to focus more on the conversation at hand.\n\n\nMultiple accounts can be added, which gives users the ability to customize the organization of teams and user groups. Instant call notifications are available to alert users when a call is incoming. Additional users can be added for no extra charge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fb866a5d-76ce-40c6-9b9e-f3e2223c983d.png","url":"https://www.softwareadvice.com.au/software/75258/call-tracker","@type":"ListItem"},{"name":"Revenue.io","position":23,"description":"Revenue.io is a VoIP solution that helps sales teams by providing voice communication and an automated dialer. It is a cloud-based platform that bridges the gap between conversation intelligence and organizational telephony.\n\n\nDesigned for businesses of all sizes, Revenue.io offers solutions including a conversation AI; a sales prospecting tool; CTI that automates log calls; an inbound sales tool and sales coaching. Revenue.io provides insights and reports to managers through call-log automation.\n\n\nThe platform enables call routing to the right representatives on the basis of conversations, prospect data and marketing sources. In addition to this, Revenue.io also features contact previews, single-line dialing, click-to-call, DialNext, IVR and dialer call recording.\n\nRevenue.io integrates with Salesforce and support is offered via phone, email, a knowledge base and an online community.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0228524c-9cbb-405d-b7ca-81b62caec7e1.jpeg","url":"https://www.softwareadvice.com.au/software/153823/ringdna","@type":"ListItem"},{"name":"Microcall","position":24,"description":"Microcall is a unified call analytics solution that helps organizations analyze and clarify complicated voice data by producing easy-to-visualize dashboards to improve employee productivity, manage the voice infrastructure, troubleshoot voice issues, reduce expenses, and improve operational efficiency. \n\nMicrocall helps users streamline employee management and the voice infrastructure by providing cradle-to-grave searches and ad-hoc reports, real-time alerts for notification of SIP capacity issues, improper routing, voice usage irregularities, customer service levels, increased expenses, toll fraud, as well as dashboards for employee abuse and misuses.\n  \nMicrocall integrates with all on-premises and cloud-based voice solutions including Cisco, Microsoft Teams, Avaya, Webex and all Session Border Controllers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4e53e91-d175-4b1e-b5fa-527857678f19.jpeg","url":"https://www.softwareadvice.com.au/software/426429/microcall","@type":"ListItem"},{"name":"PhonePad","position":25,"description":"PhonePad is a comprehensive phone call management solution that allows users to efficiently log and track phone calls. With a user-friendly interface, PhonePad makes it easy to log phone calls with minimal training required.\n\nUsers can easily organize messages in folders and sub-folders, creating a tidy and efficient system. Personal and group folders allow for secure access to messages, ensuring privacy and confidentiality. PhonePad automatically remembers details of previous callers and fills them in, saving time and reducing errors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/84472983-3dc8-4c8b-b108-7f6526740c94.png","url":"https://www.softwareadvice.com.au/software/401629/phonepad","@type":"ListItem"}],"numberOfItems":25}
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