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description: Page 4 - Discover the best Call Tracking Software for your organisation. Compare top Call Tracking Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Call Tracking Software - 2026 Reviews, Pricing & Demos
---

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# Call Tracking Software

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## Products

1. [DeepCall](https://www.softwareadvice.com.au/software/504998/DeepCall) — 4.9/5 (18 reviews) — DeepCall by Sarv is an enterprise-grade cloud communication platform designed for organizations that require secure, ...
2. [NeoDove](https://www.softwareadvice.com.au/software/323896/neodove) — 4.1/5 (17 reviews) — NeoDove serves as a Telecalling CRM and Sales Engagement Platform, optimizing both inbound and outbound calling proce...
3. [EasyCall Cloud](https://www.softwareadvice.com.au/software/276085/easycall-cloud) — 4.4/5 (17 reviews) — EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. This soluti...
4. [Infinity Call Tracking](https://www.softwareadvice.com.au/software/470524/Call-Tracking) — 4.7/5 (17 reviews) — Infinity offers a cloud-based call tracking solution that helps small to large businesses manage customer engagement,...
5. [INVOX](https://www.softwareadvice.com.au/software/299812/invox) — 4.9/5 (16 reviews) — INVOX is a cloud-based call tracking system designed to help enterprises track incoming calls, generate leads and man...
6. [Funnel Science](https://www.softwareadvice.com.au/software/329213/funnel-science) — 4.9/5 (16 reviews) — Funnel Science is a cloud-based marketing analytics software that offers various functionalities for marketing and sa...
7. [Retreaver](https://www.softwareadvice.com.au/software/71397/retreaver) — 4.9/5 (16 reviews) — Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or department...
8. [Ringba](https://www.softwareadvice.com.au/software/180796/ringba) — 4.9/5 (16 reviews) — Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing,...
9. [55PBX](https://www.softwareadvice.com.au/software/335980/55pbx) — 5.0/5 (15 reviews) — 55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, W...
10. [DialHawk](https://www.softwareadvice.com.au/software/528269/DialHawk) — 4.9/5 (14 reviews) — DialHawk is a call tracking platform designed for small business owners and marketing agencies to monitor and analyze...
11. [Jet Interactive](https://www.softwareadvice.com.au/software/320869/jet-interactive) — 4.8/5 (13 reviews) — Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephon...
12. [Intalk.io](https://www.softwareadvice.com.au/software/244062/intalk-io) — 4.1/5 (13 reviews) — intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service,...
13. [Avaya Experience Platform](https://www.softwareadvice.com.au/software/126442/avaya-experience-platform) — 4.7/5 (11 reviews) — Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, ...
14. [CALLR](https://www.softwareadvice.com.au/software/371025/callr) — 4.6/5 (11 reviews) — CALLR is an IVR software by Ai that helps businesses stay at the center of relationships. Embed calls into the stack ...
15. [Dial800 CallView360](https://www.softwareadvice.com.au/software/81858/dial800) — 4.8/5 (10 reviews) — Make every conversation count using cloud-based campaign tracking, automated analytics, and real-time insights. Lever...
16. [HiperMe\!](https://www.softwareadvice.com.au/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
17. [Diabolocom](https://www.softwareadvice.com.au/software/434339/diabolocom) — 4.9/5 (9 reviews) — Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunic...
18. [CallAI](https://www.softwareadvice.com.au/software/417528/callai) — 4.7/5 (7 reviews) — CallAI is one of the best analytics solutions that can help contact centers achieve these benefits. CallAI is a speec...
19. [Clear Ring](https://www.softwareadvice.com.au/software/436160/clear-ring) — 5.0/5 (7 reviews) — Clear Ring is designed to provide businesses with advanced tracking tools for calls, forms, and live chats. With Clea...
20. [Callbox](https://www.softwareadvice.com.au/software/427356/callbox) — 4.9/5 (7 reviews) — Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a c...
21. [CallHero](https://www.softwareadvice.com.au/software/225064/callhero) — 5.0/5 (6 reviews) — Get even more new patients with call recording, conversation analysis, call tracking, virtual receptionist, answering...
22. [Analytic Call Tracking](https://www.softwareadvice.com.au/software/255028/analytic-call-tracking) — 4.5/5 (6 reviews) — We help marketers who are tired of guessing where leads are coming from get the highest ROI from their advertising ef...
23. [Quvu](https://www.softwareadvice.com.au/software/151402/quvu) — 4.2/5 (5 reviews) — Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dia...
24. [Contact Cloud](https://www.softwareadvice.com.au/software/225547/contact-cloud) — 5.0/5 (5 reviews) — Contact Cloud is a call center solution, which enables businesses to streamline SMS marketing, live chat, call tracki...
25. [Voice Clearity](https://www.softwareadvice.com.au/software/324586/voice-clearity) — 4.6/5 (5 reviews) — Voice Clearity provides technology such as call processing systems and services for businesses of any size. Voice Cle...

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## Related Categories

- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Business Intelligence (BI) Tools](https://www.softwareadvice.com.au/directory/4336/bi/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)

## Links

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Meanwhile, the NeoDove Mobile App streamlines telesales activities, enabling on-the-go target achievement.\n\nNeoDove empowers businesses to:\n\nCraft campaigns and manage leads with assigned users.\nEnhance campaigns with tags and labels.\nCustomize customer detail forms.\nDesign message templates with attachments.\nInitiate calls, WhatsApp, email, and SMS directly.\nConduct follow-ups and prioritize tasks.\nUtilize geotagging for field sales.\nAssign tasks and prioritize leads.\nGain an overview of the sales pipeline.\nEvaluate campaign performance.\nMonitor and manage the sales team's progress.\nAccess complete lead history.\nSeamlessly integrate with other platforms.\nConsolidate leads in a single repository.\nSwiftly assign leads to sales executives.\nExplore a marketplace of value-added services.\nEnsure data security and zero lead leakage.\nAccess detailed call reports.\nNeoDove's proficiency extends across industries like Automobile, Fintech, Real Estate, Edtech, Healthcare, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6dc0380-b098-417a-af7b-87b9a21b2229.png","url":"https://www.softwareadvice.com.au/software/323896/neodove","@type":"ListItem"},{"name":"EasyCall Cloud","position":3,"description":"EasyCall Cloud is a cloud-based solution designed to help call centers manage inbound and outbound calls. 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The platform enables users to track numbers across multiple channels including websites, landing pages, emails, brochures and more.\n\n\nInfinity offers visitor level call tracking to let users track the digital journey of prospects and capture their website interactions history with sources, channels and keywords data. Additionally, it facilitates tracking for multiple campaigns as well as sessions. The platform also allows users to analyze marketing initiatives via offline tracking from sources such as broadcast adverts, business cards and flyers.\n\n\nInfinity integrates with various third-party applications such as Omniture, Webtrends, Quantcast, Salesforce, Google Adwords, DCM and Google Analytics. The product is available on a monthly subscription pricing and support is extended via phone, email, documentation and an online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abedf0b3-5e79-4eb7-a16b-8f2404e30a75.png","url":"https://www.softwareadvice.com.au/software/470524/Call-Tracking","@type":"ListItem"},{"name":"INVOX","position":5,"description":"INVOX is a cloud-based call tracking system designed to help enterprises track incoming calls, generate leads and manage sales operations. It provides a host of features such as data storage management, call recording, white labeling, reporting, customer relationship management (CRM), call attribution and more.\n\nIt allows employees to track the marketing source of calls, manage keywords, analyze the performance of advertisements and monitor website pages. INVOX lets managers measure return on investments (ROIs) and identify the impact of video content as well as in-video display advertisements.\n\nPricing is based on a one-time license basis and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1cf892dd-6145-4e47-871a-a13dc572ad95.png","url":"https://www.softwareadvice.com.au/software/299812/invox","@type":"ListItem"},{"name":"Funnel Science","position":6,"description":"Funnel Science is a cloud-based marketing analytics software that offers various functionalities for marketing and sales teams to manage their sales pipeline. It has a dashboard that shows the stages of the funnel including acquisition, activation, engagement, and loyalty, which allows users to gain insights on leads. Additionally, it provides an email autoresponder feature that allows marketers to create automated emails based on triggers such as lead activity or specific events occurring within the system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ae9a851-6872-4b9e-bc48-8fbccf411b48.png","url":"https://www.softwareadvice.com.au/software/329213/funnel-science","@type":"ListItem"},{"name":"Retreaver","position":7,"description":"Retreaver is a cloud-based call center solution that tracks, tags and routes callers to specific agents or departments. The solution helps agencies, marketers and brands analyze their inbound calls, manage caller profiles, dynamically route calls, analyze ROI, track conversions and generate reports. \n\n\nRetreaver offers the capability to place calls on hold and transfer calls to available agents. Users can also record and log call information for future analysis. After each call the solution triggers an automatic workflow which provides analysis into ROI data.\n\n\nRetreaver matches incoming callers with a contact database to update reporting and marketing systems on a real-time basis. Users can also manage client billing and report from one centralized account. The solution offers integration with Hubspot, Eloqua and Google Analytics.\n\n\nServices are offered on a monthly subscription basis and support is available via knowledge base and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ed944fd8-171f-4753-accd-2e19b3ab35c2.png","url":"https://www.softwareadvice.com.au/software/71397/retreaver","@type":"ListItem"},{"name":"Ringba","position":8,"description":"Ringba is a cloud-based call center solution that enables businesses to streamline processes related to call routing, marketing campaign tracking, customer service management, and more. Professionals can filter, sort or search caller data, handle buyers, sellers or partners and customize the user interface according to organizational requirements.\n\n\nKey features of Ringba include A/B testing, text-to-speech technology, drag-and-drop interface, real-time reporting and call attribution. Marketers can access member profiles with details about credit scores, occupancy, lifestyle habits, demographics, contact information, education, marital status, and more. Additionally, businesses can route calls to various destinations based on area codes, internet service provider (ISP) and keywords, among other details.\n\n\nRingba helps organizations manage buyer or affiliate activities and accounts receivable processes on a centralized platform. The product available is for free or on monthly subscriptions and support is extended via video tutorials, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca5ab653-cc5b-4997-80b5-ec85ccff3a62.png","url":"https://www.softwareadvice.com.au/software/180796/ringba","@type":"ListItem"},{"name":"55PBX","position":9,"description":"55PBX is a cloud-based telephony solution that enables businesses to manage communication via carrier or VOIP, SMS, Whatsapp and other channels. The platform enables organizations to streamline operations related to customer service, sales teams, outbound calls, marketing and other areas. \n\n55PBX offers various features such as Whatsapp templates, IVR, productivity reports, an automatic dialer and more. Additionally, it supports integration with numerous third-party applications including Zendesk Support and Sell, Freshdesk, Salesforce, Pipedrive and Hubspot via API.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d936fc85-a70b-405a-b685-d887c34ef701.png","url":"https://www.softwareadvice.com.au/software/335980/55pbx","@type":"ListItem"},{"name":"DialHawk","position":10,"description":"DialHawk is a call tracking platform designed for small business owners and marketing agencies to monitor and analyze incoming calls. It helps businesses understand their marketing performance through detailed call analytics. The platform provides call tracking features such as detailed reporting with caller information, timestamps and call duration metrics. It includes call recording capabilities, flexible forwarding options to single or multiple numbers, and a whisper feature that announces call sources before connection. Users can utilize dynamic number swapping to track different marketing channels and access automated reporting that can be scheduled or shared via links. DialHawk includes built-in spam protection measures to filter unwanted calls and offers custom blocklist functionality to prevent repeat nuisance callers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/980ca3ad-5d09-4ef7-a9b3-2e1b1344ebe2.png","url":"https://www.softwareadvice.com.au/software/528269/DialHawk","@type":"ListItem"},{"name":"Jet Interactive","position":11,"description":"Jet Interactive is a cloud-based call tracking system that helps call centers manage inbound calls, business telephone systems and mobiles services on a unified platform. It offers a customer relationship management (CRM) solution, which enables employees to capture and store customer information in a centralized repository. \n\nThe application allows sales teams to analyze data, configure workflows and gain insight into advertisement channels and sales. Jet Interactive lets professionals track calls from mobile call extension advertisements on search result pages and mobile websites.\n\nPricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dac7a0ef-3d13-4e26-991c-1a5487d0681d.png","url":"https://www.softwareadvice.com.au/software/320869/jet-interactive","@type":"ListItem"},{"name":"Intalk.io","position":12,"description":"intalk.io is a modern communication platform best suited for contact centers across outbound sales, customer service, internal service desks, vendor management processes. You can connect multiple channels such as voice, email, social media, chat to a single platform thus enabling a consistent brand experience. Automate your service workflows with IVRs, Chatbot and Email automation. intalk.io runs on the cloud, in hybrid mode or can be installed on-premise following all internal security protocols.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7518f9b4-c85f-4203-bb7d-5f70881118e1.png","url":"https://www.softwareadvice.com.au/software/244062/intalk-io","@type":"ListItem"},{"name":"Avaya Experience Platform","position":13,"description":"Avaya Experience Platform is a unified communications solution designed to connect people using a range of channels, including voice, email, and chat. The software is designed to deliver effortless experiences for customers and employees at every touchpoint, and help contact centers run smoothly no matter where employees are based, in the office or working remotely.\n\nAvaya Experience Platform automatically routes interactions to the most appropriate employee based on their skill level, customer value, and campaigns. Contextual customer information is displayed to agents at the point of interaction, who can also connect with appropriate internal experts through online presence and instant messaging capabilities. Service quality can be tracked and areas for improvement identified through historical and real-time reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/82e45738-135c-47e1-9a0f-90a91655fcd8.png","url":"https://www.softwareadvice.com.au/software/126442/avaya-experience-platform","@type":"ListItem"},{"name":"CALLR","position":14,"description":"CALLR is an IVR software by Ai that helps businesses stay at the center of relationships. Embed calls into the stack and become an indispensable part of every discussion, so teams can monetize, understand, and control transactions.\n\nAdministrators can gain insights into discussions with intelligent transcription and sentiment analysis to prove ROI to professional sellers. It allows leaders to gain insights into call data for improving lead handling processes.\n\nUnderstand what motivates leads, what drives traffic, and how to optimize conversions. Create the perfect conditions to connect digital presence with frontline teams and agents, wherever they are located and gain unprecedented insight into the customer journey with sentiment analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c0263cb-358c-419a-a0e4-89e065583d66.png","url":"https://www.softwareadvice.com.au/software/371025/callr","@type":"ListItem"},{"name":"Dial800 CallView360","position":15,"description":"Make every conversation count using cloud-based campaign tracking, automated analytics, and real-time insights.  Leverage Dial800's integrative platform to easily analyze the results of your campaigns.\n\nReal-time call and text tracking, and optimized communications with your customers using our cloud-based business phone system.\n\nCALL & TEXT TRACKING: Get hundreds of data points on every customer interaction. Easy integrations with leading business platforms to share your call tracking data.\n\nADVANCED CALL FLOWS & ROUTING MANAGEMENT: Learn how organizations of every size benefit from Dial800's routing system, designed to optimize caller experience.\n\nTARGETED ANALYTICS: Built-in AI analytics and custom reporting & KPI dashboards.\n\nADD-ON BUSINESS PHONE SERVICES: Cloud-based business phone services with tools for voice, video, and messaging - Track, take, and make your calls with Dial800.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41d4f1a2-08b9-45f7-a44c-5956aa12505b.png","url":"https://www.softwareadvice.com.au/software/81858/dial800","@type":"ListItem"},{"name":"HiperMe!","position":16,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.com.au/software/416977/hiperme","@type":"ListItem"},{"name":"Diabolocom","position":17,"description":"Diabolocom is a cloud-based call center software for outbound call centers. It caters to call centers in telecommunications, insurance, banking, and market research industries.\n\nThe software has key features like IVR for interactive voice response, ACD for automatic call distribution, web call back, and contact center functionalities. The IVR feature provides call routing and self-service options for callers. The ACD feature distributes incoming calls to available agents. The web call-back feature allows customers to request a callback from the call center. The contact center software handles inbound and outbound calls, call monitoring, and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1837e969-0a66-42d4-bc83-efa051684351.png","url":"https://www.softwareadvice.com.au/software/434339/diabolocom","@type":"ListItem"},{"name":"CallAI","position":18,"description":"CallAI is one of the best analytics solutions that can help contact centers achieve these benefits. CallAI is a speech analytics solution developed by GoVivace Inc., a leading conversational AI and speech analytics solutions provider. It uses natural language processing and machine learning algorithms to analyze and extract insights from voice conversations between customers and agents. It can automatically generate quality assurance scorecards for agent training and performance tracking based on various metrics such as script compliance, customer sentiment, call driver trends, overtalk, and speaking rate. These metrics can help managers monitor and train their agents more effectively and efficiently by providing them with specific and targeted feedback on their strengths and weaknesses. CallAI can also help managers identify best practices and areas for improvement across the contact center.\n\nCallAI can help businesses and organizations understand their customers better by analyzing their behavior, preferences, and sentiment. It can identify the reasons why customers call, what they are satisfied or dissatisfied with, what they expect or need from the service, and how they perceive the brand or the competitors. These insights can help businesses and organizations tailor their services, products, offers, and marketing strategies to meet their customers' needs and expectations. The solution can help businesses and organizations identify new opportunities to increase customer satisfaction, loyalty, retention, and revenue by providing them with personalized recommendations, cross-selling and upselling suggestions, and proactive service offers. It can also help businesses and organizations monitor the market trends and the competitive landscape by providing them with insights on competitor mentions and product feature mentions in voice conversations. These insights can help businesses and organizations improve their product management and marketing plans by aligning them with customer feedback and market trends.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f67b3e98-7e76-46ca-846c-42c3da721e99.png","url":"https://www.softwareadvice.com.au/software/417528/callai","@type":"ListItem"},{"name":"Clear Ring","position":19,"description":"Clear Ring is designed to provide businesses with advanced tracking tools for calls, forms, and live chats. With Clear Ring, you can easily navigate through the complexities of modern-day marketing, thanks to our user-friendly interface that offers real-time reporting and multi-channel attribution.\n\n\nOur unique selling point lies in our commitment to data-driven insights. We believe in empowering businesses with the right information to make informed decisions, refine their strategies, and achieve their marketing objectives. Clear Ring is not just a tool; it's a transformational approach to marketing.\n\nHarness the power of data with Clear Ring and elevate your marketing strategy like never before. Whether you're a small business or a large corporation, Clear Ring is designed to meet your specific needs, ensuring you stay ahead in the competitive marketplace. Experience the difference with Clear Ring – your key to unlocking successful marketing strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/31fd3b5b-7ed5-4dc6-84cf-688f74bb32ab.jpeg","url":"https://www.softwareadvice.com.au/software/436160/clear-ring","@type":"ListItem"},{"name":"Callbox","position":20,"description":"Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a contact center, and omnichannel capabilities. The system is suitable for businesses aiming to streamline costs and merge communications with other operational tools.\n\nCallbox enables making and receiving external calls, call recording, and more. It also offers a connection with CRM and other systems, helping businesses to consolidate communications. Its key features include video conferencing for team collaboration, CRM for managing contacts and sales opportunities, and omnichannel customer engagement through channels such as WhatsApp.\n\nThe Callbox Contact Center provides comprehensive call center functionality. Businesses can oversee queues, access agent reports, and employ tools such as electronic point and call recording. Callbox offers redundancy options either in the cloud or on-premises to ensure stability for mission-critical solutions. It also includes an automated attendant with natural language speech and database integration to intelligently guide customers through menus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d1f9574-1f7c-4c1f-b52c-a3f361290e1b.png","url":"https://www.softwareadvice.com.au/software/427356/callbox","@type":"ListItem"},{"name":"CallHero","position":21,"description":"Get even more new patients with call recording, conversation analysis, call tracking, virtual receptionist, answering service, and much more, all in one easy-to-use software. Quickly see each of your front desk's call metrics like answer rate, booking rate, and win-back rate. Then you can tailor your training to what they need help with. For example, Susy is only booking 50% of calls. CallHero tells you why and then trains them for you with CallHero Academy to boost their booking rate up to 85%.  You can even listen to each call with our call recording software. CallHero's conversational analysis AI automatically tags the call with the exact reason they did not book for each of your front desk so you don't have to listen to phone calls. Allowing you to train your front desk more efficiently and effectively to book even more patients. Fully HIPPA compliant. CallHero's call tracking and call recording software matches incoming calls to your marketing campaigns like facebook, google, seo, referrals, yellow pages, doctor pads, etc. Tells you how many calls, how many booked patients, and how much revenue each of your campaigns generated.  So you can make smarter decisions with your marketing money and shift your money away from what's not working toward what is. Know hour by hour, day by day when you’re getting the most calls and missed calls. Armed with this data you can more efficiently schedule staff work hours around those times or know when to use CallHero's Push button Answering or Virtual Receptionist Service to back up your front desk during peak hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a432c25e-42df-4193-8795-2ad22cf60942.png","url":"https://www.softwareadvice.com.au/software/225064/callhero","@type":"ListItem"},{"name":"Analytic Call Tracking","position":22,"description":"We help marketers who are tired of guessing where leads are coming from get the highest ROI from their advertising efforts. The REAL problem occurs when marketers don't have an efficient way to measure, analyze, and optimize campaign data--attempting to blindly solve problems without knowing the root cause. What they really need is a tool they can use that allows them to accurately measure the attribution of the leads they're generating, because you can't improve (optimize) what's not tracked.\n\nAnd that's exactly what Analytic Call Tracking was designed to do.\n\nAnalytic Call Tracking is a hosted service that enables enterprises and agencies to purchase and assign phone numbers, set up caller IDs and manage inbound/outbound call flows for companies. It includes a round-robin calling functionality, which allows businesses to set up a list of phone numbers and distribute incoming calls in order or according to specific hours. \n\nBusinesses can utilize Analytic Call Tracking to identify marketing channels and allocate phone numbers to specific channels such as YouTube, Facebook and Google. It allows users to track location and number of callers, record calls and receive email alerts on goal completion. Other features include user permissions management, history tracking, call handler exceptions, voice broadcasting, and more.\n\nAgents can utilize mobile applications on Android and iOS devices to connect with customers, view incoming, outgoing, answered or unanswered calls and generate reports based on trends, phone codes and campaigns. Analytic Call Tracking is available on monthly subscriptions and support is extended via a knowledge base, help desk and FAQs.\n\nMessage from Our Founder Ben Pate: \n\nWhat I've found is that most marketers want to be seen as not just a \"hired gun\" but as someone who's critical to the strategy and growth of the business. And they want something that's going to give them an edge NOW, and keep that edge for as long as they're in business.\n\nThey may think the problem is that their clients need to have bigger marketing and advertising budgets (the old tactic of throwing more money at a problem). They think that they need to be on more channels more often. Or they need to convince their clients to do more content marketing, blogging, or social media, or to put more money into SEO, CRO, and other elements of the marketing ecosystem. \n\nBut all of this is in an attempt to put band-aids on the real culprit. What's missing is the ability to track and analyze the right data, then leverage it to get their clients the best ROI.\n\nSo these marketers end up working harder, putting in more hours with their nose to the grindstone trying to understand their clients' campaigns. Or they try implementing the latest strategy or tactic they read about in a Facebook group hoping it'll work, without any real context or understanding of what (and WHY) they're doing it. They keep spending, but don't always have the results to show for it.\n\nWhat today's marketers really need is a tool they can use that allows them to accurately measure the attribution of the leads they're generating--because you can't improve what's not being measured. Armed with the right data, they can finally focus effort on what's actually effective and generating an ROI and stop wasting time and money trying to scale campaigns in the dark.\n\nThey just need to realize that it's not the latest strategy or tactic, bigger budgets, new platforms, or anything overly fancy that they need. Sexy or not, they need to know and understand the right numbers--that's what will guide them to the levels of success that they know they're capable of.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11a58e56-d86a-4ffa-9764-f36c170f6df1.png","url":"https://www.softwareadvice.com.au/software/255028/analytic-call-tracking","@type":"ListItem"},{"name":"Quvu","position":23,"description":"Quvu is a cloud-based call center solution designed to help businesses streamline processes related to predictive dialing, targeted campaigns, workforce management, call recording and more. Professionals can create or edit call queues and gain visibility into campaign sales, abandoned calls and Do Not Call (DNC) compliance metrics on a centralized platform.\n\n\nQuvu allows supervisors to monitor agents' performance during calls and use the search functionality to retrieve call recordings based on number, agent, queue, disposition, data or file source and campaign. Administrators can analyze key performance indicators (KPIs) and visualize data in the form of graphs according to requirements. Additionally, its preview dialer enables professionals to view important customer details before calls to improve overall retention rates.\n\n\nQuvu lets businesses download call recordings and configure secure access permissions for staff members using passwords. Pricing is based on customers' requirements and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/05f8bb35-d1b0-4bd3-b7a9-2d04bc6c61d6.png","url":"https://www.softwareadvice.com.au/software/151402/quvu","@type":"ListItem"},{"name":"Contact Cloud","position":24,"description":"Contact Cloud is a call center solution, which enables businesses to streamline SMS marketing, live chat, call tracking and lead capture, among other processes on a unified platform. Its word detection and transcription tools allow professionals to decipher customer conversations.\n\nContact Cloud helps enterprises track inbound and outbound messages, route interactions based on agents' location or availability and communicate with customers via live chat. Managers can create custom drip campaigns and utilize live listening tools to assist and coach agents during calls. Additionally, organizations can gain insights into conversations, agents' activities and performance, queued callers and other metrics using a dashboard.\n\nContact Cloud integrates with multiple third-party systems such as WordPress, Google Ads, Slack and more. The product is available on monthly subscriptions and support is extended via live chat, phone, email and FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0acb9146-3c68-40ed-a2be-61b5fc858c3a.png","url":"https://www.softwareadvice.com.au/software/225547/contact-cloud","@type":"ListItem"},{"name":"Voice Clearity","position":25,"description":"Voice Clearity provides technology such as call processing systems and services for businesses of any size. \n\nVoice Clearity specializes in cloud-based technology including interactive voice response (IVR) & Customized interactive voice response as per company need. Whether an organization needs to purchase an IVR system or utilize hosted IVR services, Voice Clearity provides a solution that meets any phone answering requirements. \n\nVoice Clearity's experienced development team can design, program, test, and install your phone application quickly and have it in place quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f77d2194-1c45-403b-ace0-de2799353a6a.png","url":"https://www.softwareadvice.com.au/software/324586/voice-clearity","@type":"ListItem"}],"numberOfItems":25}
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