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description: Page 7 - Discover the best Manufacturing CRM Software for your organisation. Compare top Manufacturing CRM Software tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Manufacturing CRM Software - 2026 Reviews, Pricing & Demos
---

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# Manufacturing CRM Software

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## Products

1. [RealtyJuggler](https://www.softwareadvice.com.au/software/71241/realtyjuggler) — 4.3/5 (31 reviews) — RealtyJuggler is a cloud-based real estate organizing solution. Primary features include call scheduling, lead and co...
2. [ClickDimensions](https://www.softwareadvice.com.au/software/9713/clickdimensions) — 3.6/5 (31 reviews) — ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynami...
3. [Sendbird](https://www.softwareadvice.com.au/software/76668/sendbird) — 4.2/5 (31 reviews) — Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI...
4. [Lead Capsule](https://www.softwareadvice.com.au/software/31097/lead-capsule) — 4.6/5 (30 reviews) — Lead Capsule is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes. K...
5. [Cayzu](https://www.softwareadvice.com.au/software/25119/cayzu) — 5.0/5 (30 reviews) — Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket mana...
6. [Modus](https://www.softwareadvice.com.au/software/110067/modus) — 4.2/5 (30 reviews) — Modus is a sales enablement and content management platform that helps businesses create a variety of interactive con...
7. [Helpshift](https://www.softwareadvice.com.au/software/136453/helpshift) — 3.9/5 (29 reviews) — Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engag...
8. [Leadoo](https://www.softwareadvice.com.au/software/107403/leadoo) — 4.6/5 (29 reviews) — Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and...
9. [FocalScope](https://www.softwareadvice.com.au/software/20187/focalscope) — 5.0/5 (28 reviews) — FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketi...
10. [CallProof](https://www.softwareadvice.com.au/software/2942/callproof) — 4.1/5 (28 reviews) — CallProof is built for leaders who manage outside and field sales teams and want a simple way to know what’s really h...
11. [ProProfs Knowledge Base](https://www.softwareadvice.com.au/software/20932/proprofs-knowledge-base) — 4.7/5 (28 reviews) — ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help ...
12. [RAYNET CRM](https://www.softwareadvice.com.au/software/19091/raynet) — 4.9/5 (27 reviews) — Simplify your CRM. All contacts, deals, your calendar, your sales pipeline analysis –? all in one place. Perfectly or...
13. [karmaCRM](https://www.softwareadvice.com.au/software/27572/karmacrm) — 4.5/5 (27 reviews) — KarmaCRM is a cloud-based customer relationship management solution that caters to small sized businesses, helping th...
14. [Unifyr](https://www.softwareadvice.com.au/software/354686/zift-solutions) — 4.8/5 (27 reviews) — Zift is a cloud-based channel management and marketing solution, which assists medium to large sized businesses with ...
15. [FunnelMaker](https://www.softwareadvice.com.au/software/58142/funnelmakersales) — 4.3/5 (26 reviews) — FunnelMaker is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes. Th...
16. [BrandWide](https://www.softwareadvice.com.au/software/146131/brandwide) — 5.0/5 (26 reviews) — BrandWide Franchise Management platform helps you recruit, onboard and train franchisees. BrandWide will make sure al...
17. [JDisc Discovery](https://www.softwareadvice.com.au/software/85130/jdisc-discovery) — 4.7/5 (26 reviews) — JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serve...
18. [Netigate](https://www.softwareadvice.com.au/software/90301/netigate) — 4.6/5 (25 reviews) — Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute su...
19. [Magentrix](https://www.softwareadvice.com.au/software/140239/magnetrix-crm) — 4.7/5 (24 reviews) — Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, s...
20. [Service Pro](https://www.softwareadvice.com.au/software/3604/service-pro-fs) — 4.0/5 (24 reviews) — With MSI Data’s Service Pro, field service companies can grow their business by replacing manual processes with an al...
21. [Soffront CRM](https://www.softwareadvice.com.au/software/2342/soffront-online) — 4.3/5 (24 reviews) — Soffront has been the leader in on-premise CRM serving hundreds of Fortune 500 companies over the last 30+ years. Sof...
22. [Allbound](https://www.softwareadvice.com.au/software/17476/allbound) — 4.9/5 (23 reviews) — Allbound offers a channel management platform for organizations looking to build or expand indirect sales channels th...
23. [LeadLander](https://www.softwareadvice.com.au/software/77667/leadlander) — 4.8/5 (23 reviews) — LeadLander is a cloud-based sales enablement tool for midsize and large businesses that is designed for both inbound ...
24. [Salesken](https://www.softwareadvice.com.au/software/115419/salesken) — 4.7/5 (22 reviews) — Salesken is a sales enablement platform that helps businesses leverage artificial intelligence (AI) technology to gen...
25. [KMS Lighthouse](https://www.softwareadvice.com.au/software/13040/kms-lighthouse) — 4.5/5 (20 reviews) — KMS Lighthouse is a cloud-based knowledge management solution designed for businesses in many industries including ba...

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## Related Categories

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Sales Tracking Software](https://www.softwareadvice.com.au/directory/3590/sales-tracking/software)
- [Manufacturing Software](https://www.softwareadvice.com.au/directory/4704/manufacturing/software)

## Links

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Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent.\n\n\nClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages.\n\n\nClickDimensions is available for a free demo and is available on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a28da97-cd1b-4a06-91b5-a21cb7a3a187.png","url":"https://www.softwareadvice.com.au/software/9713/clickdimensions","@type":"ListItem"},{"name":"Sendbird","position":3,"description":"Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences.\n\n\nTrusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Founded in 2013, Sendbird is backed by ICONIQ, SoftBank, Tiger Global and Y Combinator.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/437b761b-e03e-40d2-ae79-f910c5c1d5a5.png","url":"https://www.softwareadvice.com.au/software/76668/sendbird","@type":"ListItem"},{"name":"Lead Capsule","position":4,"description":"Lead Capsule is a cloud-based customer relationship management (CRM) solution suitable for businesses of all sizes. Key features include lead generation, management, aggregation and commerce. \n\n\nThe solution offers key features such as activity tracking, pipeline management, prospecting tools and source tracking. The solution ensures that sales staff and representatives receive leads in real time so that each and every lead has the maximum chance to convert into actual sale.\n\n\nLead Capsule enables users to drive targeted traffic to their promotions and offers through its affiliate portal. In addition, its dynamic web form feature helps generate qualified leads and offers affiliate tracking. Its call tracking feature allows users to track both outbound and inbound phone calls either sent from their vendors or generated by their own marketing efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22ec76a5-8944-455b-bd07-2f8519e723c8.png","url":"https://www.softwareadvice.com.au/software/31097/lead-capsule","@type":"ListItem"},{"name":"Cayzu","position":5,"description":"Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket management, issue management, a self service portal and automated routing functionalities within a suite.\n\n\nThe software features email integration, which enables users to directly convert emails to service requests. The system then automatically queues all incoming requests and assigns them to available, appropriate agents in order to efficiently handle customer queries.\n\n\nCayzu’s self service portal displays all service requests from multiple websites in a single console. Users can also build a knowledge base on their site to help other users find answers to the most common queries.\n\n\nWith the help of customized reporting and dashboards to track and monitor the performance of help desk operations, users gain a complete view of all their customer service activities and are better equipped to make decisions regarding their service requests. Cayzu is available per user per month or year.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4156fd01-dee2-4102-bb6b-399e489ee3ab.png","url":"https://www.softwareadvice.com.au/software/25119/cayzu","@type":"ListItem"},{"name":"Modus","position":6,"description":"Modus is a sales enablement and content management platform that helps businesses create a variety of interactive content including product demonstrations and 360-degree spin sets. It enables sales representatives to interact with clients and gain visibility into content performance and return on investments (ROIs).\n\n\nEmployees can use the application to convert static content, images, and videos into interactive product tours, animations, infographics and more. Features of Modus include badge scanning, data synchronization, collaboration, lead capturing, reporting and more. Additionally, employees can utilize the mobile applications to organize, manage and share presentations and marketing materials with sales teams and channel partners using Android and iOS devices.\n\n\nModus facilitates integration with various third-party applications such as Sitecore, OneDrive, Dropbox, SharePoint, Box and more via APIs. Pricing is available on request and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/13672dd4-0603-4fac-9ab6-f2e675ad3221.png","url":"https://www.softwareadvice.com.au/software/110067/modus","@type":"ListItem"},{"name":"Helpshift","position":7,"description":"Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs, chatbots and fully automated ticket routing.\n\n\nHelpshift's platform integrates messaging, automation, bots and artificial intelligence (AI) to deliver personalized, scalable customer service for mobile, web, social and phone channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.softwareadvice.com.au/software/136453/helpshift","@type":"ListItem"},{"name":"Leadoo","position":8,"description":"Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information about visitors’ interests, accessed pages, online interaction, and click history in unique user profiles for future reference.\n\nLeadoo allows businesses to design and deploy a variety of bots such as InpageBot for lead generation, online sales, customer support, job interviews or event registrations, ChatBot for live customer interaction, VisualBot for conducting, polls, surveys, or voting, and CallbackBot to capture customer information. Features include advertising management, custom domains, API access, interactive dashboard, lead nurturing, and more. The solution also includes messaging functionality, which lets marketers engage with prospects via live chat and messaging applications, and handle communications across WhatsApp, Facebook Messenger or websites via a centralized portal.\n\nLeadoo provides insights into visitors' behavior and interests, competitors, and online interactions via graphs and analytics, enabling managers to identify customer needs and optimize conversation flows. It also supports integrations with various third-party applications such as Salesforce, HubSpot, Shopify, Marketo, and Mailchimp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f345a9-6125-4bfb-a078-7216abfcb538.png","url":"https://www.softwareadvice.com.au/software/107403/leadoo","@type":"ListItem"},{"name":"FocalScope","position":9,"description":"FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketing, survey management and a live chat tool.\n\n\nWith FocalScope’s email ticketing module, a ticket number is assigned to each incoming email. This ticket number allows users to track email history through a ticket history log, which includes who read what email and what action they took after doing so. Users can assign tickets to employees, and tickets can be re-assigned at any point.\n\n\nFocalScope lets users create email response templates and set up automated responses. When tickets come in, they are automatically assigned to a staff member’s queue, and maximum limits can be set on queues to avoid overloading any one employee.\n\n\nThis software also includes a live chat feature. Users are able to engage in multiple live chat sessions at once. When customers request live chats after business hours, a log of that request is created so that users can follow up with customers later.\n\n\nFocalScope is available on a per user per month basis. It services all industries and is platform-agnostic. Mobile apps for Android and iOS are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c5df2cd-f5a4-48c0-96d8-40e0d081819f.png","url":"https://www.softwareadvice.com.au/software/20187/focalscope","@type":"ListItem"},{"name":"CallProof","position":10,"description":"CallProof is built for leaders who manage outside and field sales teams and want a simple way to know what’s really happening in the field—without nagging reps for updates or living in spreadsheets.\n\nIdeal users\nIf you lead a team that sells in person (door-to-door, route sales, territory reps, service-based sales, or field producers), CallProof helps you create consistent selling habits and a clear view of pipeline health. It’s especially useful when your team is mobile, spread across territories, or hard to manage through traditional “desk CRM” tools.\n\nWhat CallProof helps you do\nCallProof brings sales tracking and pipeline management into one mobile-first workflow:\n\nReps can log calls, visits, meetings, and appointments quickly from the field\n\nNotes, outcomes, and follow-up tasks keep next steps organized\n\nOpportunities move through a clear pipeline so deals don’t disappear\n\nManagers get real-time dashboards and reports to coach with facts, spot gaps early, and forecast more confidently\n\nUnique benefits\n\nAccountability without micromanagement: Know the activity level and follow-through across the team in real time\n\nMore consistent follow-up: Tasks and reminders reduce dropped balls and stalled deals\n\nBetter coaching conversations: Move from “How’s it going?” to targeted coaching based on actual activity and pipeline movement\n\nFaster adoption for field teams: Mobile-first design reduces end-of-day admin and protects selling time\n\nImproved visibility for owners: Connect daily execution to pipeline performance so you can intervene early and scale what works\n\nCommon use cases\n\nStandardizing field activity (calls/visits) across territories\n\nRunning weekly sales meetings with clean reporting\n\nIncreasing touchpoint consistency for prospecting and account management\n\nImproving pipeline hygiene and stage discipline\n\nCoaching reps based on real behaviors, not opinions\n\nSupport & onboarding\nTeams typically start by importing contacts/leads, defining pipeline stages, and setting expectations for what reps should track daily. CallProof supports quick setup and ongoing coaching workflows so leaders can build habits and reporting that match how their team sells.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4edaf24f-6da8-4c5e-833b-ac2d03537093.png","url":"https://www.softwareadvice.com.au/software/2942/callproof","@type":"ListItem"},{"name":"ProProfs Knowledge Base","position":11,"description":"ProProfs Knowledge Base is a simple cloud-based tool that helps you create a public and private knowledge base, help centers, FAQs, documentation, manuals, and much more. \n\nSuitable for all kinds of businesses, the software can be quickly set up and configured without any specialized training or coding skills. \n\nThe tool’s vast library of templates helps you jump straight into the content creation process without worrying about the structure of documents. You can start fresh on a clean slate with its online editor or import existing files (PDF, Word docs, Excel sheets, and Powerpoint presentations) to pace up the process of creating articles. \n\nAs a fully customizable tool, it allows you to change fonts, themes, and colors and keep its styling consistent with your company's branding. If you are good at coding, you can edit the CSS and tailor the layout of the pages to your liking. You can also create a custom domain for your knowledge base and give it a unique identity. \n\nWhat more? The tool’s advanced user management system lets you exercise complete control over who can access what and perform which activities. \n\nFor example, you can set granular roles and permissions for all users. Some can be assigned the role of administrators, while others can be made to work as contributors and editors. This is a great feature that boosts collaboration in teams while ensuring that the content remains in the right hands. \n\nWith features like single sign-on and password controls, the security of your knowledge base is never compromised. With your knowledge base protected from unauthorized access, critical business information stays with the right people. \n\nAnother interesting feature of ProProfs Knowledge Base is its built-in reports that can be generated weekly, monthly, or even yearly. These reports are presented beautifully in graphical and tabular form that gives a clear picture of the knowledge gaps, failed searches, worst and top-performing articles, and a lot more. \n\nOther notable features of the tool include workflow approvals, revision history, and context-sensitive help in the form of tooltips and lightboxes. \n\nLast but not the least, this simple knowledge base tool connects beautifully with its sibling tools - ProProfs Desk and Live Chat, promising a holistic solution for your business needs. Furthermore, its external integrations with tools like Zendesk, Freshdesk, Slack, and Google Analytics, among others, can help you explore the full potential of this software. \n\nProProfs Knowledge Base comes with a trial period of 15 days that’s absolutely free of cost. Its paid plans start from $30/author/month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fd85425-389f-42c1-968d-732874a6e42d.png","url":"https://www.softwareadvice.com.au/software/20932/proprofs-knowledge-base","@type":"ListItem"},{"name":"RAYNET CRM","position":12,"description":"Simplify your CRM.\n\nAll contacts, deals, your calendar, your sales pipeline analysis –? all in one place. \nPerfectly organized data that simplify your work and give you a thorough overview of your business.\n\nRAYNET CRM helps your salespeople and your managers: It gives sales reps the tools to score and the managers the tools to monitor the business and its future perspective.\n\nWho, when, with whom, for how much… Everything about open deals in one place: Just one look gives you a very good overview of how your salesmen are doing. You get 100% control over your sales and save time on meetings or tailoring proposals.\n\nWhy Raynet?\n- Smooth integration with you calendar, e-mail, phone and other applications,\n- all your data in one place,\n- your team can work from anywhere,\n- immediate analysis of your sales score,\n- increased productivity and effectiveness.\n\nFree trial for 30 days: Make sales easier.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c61aef26-f347-4810-84c5-7d16e01acd0c.jpeg","url":"https://www.softwareadvice.com.au/software/19091/raynet","@type":"ListItem"},{"name":"karmaCRM","position":13,"description":"KarmaCRM is a cloud-based customer relationship management solution that caters to small sized businesses, helping them to build relationships, close deals and manage business operations.\n\n\nThe solution's Contact management functionality provides basic contact information along with contact activity and history. Contacts can be located via system-wide searches and updated with bulk operations.\n\n\nUsers can research and connect with customers via automated social profile searches, and leads can be automatically imported from the company’s website. Users can also control access rights and permissions with customizable user groups.\n\n\nTasks can be prioritized with calendars, alerts and email and SMS reminders. Users can create and maintain multiple calendars for different types of tasks or events and also customize and rearrange dashboard fields, tabs, labels and colors to suit the needs of the sales process. In addition, KarmaCRM integrates with Outlook or Gmail and has a dropbox feature to BCC emails to directly to the CRM.\n\n\nKarmaCRM is available on a monthly subscription basis that includes support via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/532c3b4f-2b51-4bf8-b5f7-da9605afc3cd.png","url":"https://www.softwareadvice.com.au/software/27572/karmacrm","@type":"ListItem"},{"name":"Unifyr","position":14,"description":"Zift is a cloud-based channel management and marketing solution, which assists medium to large sized businesses with revenue analysis and campaign management. Its key features include content marketing, analytics, a media library and lead tracking.\n\nThe application comes with a module that enables users to create partner communications such as newsletters, announcements and emails. Partners can use the media library to upload posts on social media sites. Teams can create images, PDF files and web templates for campaigns, and customize content for distribution via multiple channels. Zift lets marketing managers create digital campaigns, which include creative keywords, ad copies and landing pages.\n\nIts content management system helps partners upload files, tag media content and maintain libraries. Additionally, supervisors can generate standard reports, charts and dashboards to monitor partner activities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/617f2e50-e8e9-4ac4-8bdf-fced2bb66c1d.jpeg","url":"https://www.softwareadvice.com.au/software/354686/zift-solutions","@type":"ListItem"},{"name":"FunnelMaker","position":15,"description":"FunnelMaker is a cloud-based customer relationship management (CRM) solution designed for businesses of all sizes. The solution offers a user dashboard and helps in automatic sales tracking, email tracking and opportunity management.\n\n\nFunnelMaker offers a pipeline management feature to help sales professionals track prospects and capture data related to client’s activities. Users can also access call transcriptions by using the dashboard. It offers built-in IMAP email integration and analytics capabilities that allows users to send automated emails using design templates and email builder functionalities.\n\n\nFunnelMaker offers a predictive analytics feature that helps users to evaluate campaign performance by analyzing customer actions, such as number of emails open, page visits and purchases. The solution also enables users to set role-based access permissions for data and information.\n\n\nOther features include invoices and payments, project management and document signature. FunnelMaker supports integration with Quickbooks, Salesforce, Wordpress and Magento. Services are offered on a monthly subscription basis which includes support via email and by raising an online ticket.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4562a67a-f355-4efc-bdca-f4192e9a2501.png","url":"https://www.softwareadvice.com.au/software/58142/funnelmakersales","@type":"ListItem"},{"name":"BrandWide","position":16,"description":"BrandWide Franchise Management platform helps you recruit, onboard and train franchisees.\n\nBrandWide will make sure all your franchisee locations are audited, compliant and paying royalties on time.\n\nBrandWide provides a helpdesk to support franchisees, field auditing, and document management.\n\nIn addition, all franchisees can use BrandWide to run their businesses.\n\nBrandWide offers an API, which facilitates integration with various third-party applications such as DocuSign, G Suite and MS Office. Pricing is available on monthly subscriptions and support is extended via documentation, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11c4f6f5-9956-4e28-ad18-b062d5e48ace.png","url":"https://www.softwareadvice.com.au/software/146131/brandwide","@type":"ListItem"},{"name":"JDisc Discovery","position":17,"description":"JDisc Discovery is an on-premise IT service management solution for midsize and large enterprises. The solution serves IT departments in industries such as education, IT consulting and logistics. Key features include audit management, configuration management, license management, IT service management and asset tracking.\n\n\nJDisc Discovery allows users to create IT documentation for networks in order to provide a view of their IT infrastructure. It helps users plan their IT investments, provide customer support help desks and form disaster recovery plans. The IT documentation is also helpful for license auditing, ISO certifications and contract outsourcing.\n\n\nJDisc Discovery can create IT documents that consist of hardware, software, IP networks and active directory information. It synchronizes with active directory and assigns devices to the respective active directory objects. It also identifies primary virtualization technologies.\n\n\nJDisc Discovery is available via a one-time payment, a yearly subscription or a single project license. It provides on-site, phone and chat-based customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/784f572a-cadf-4af4-817b-4ab8672490c0.png","url":"https://www.softwareadvice.com.au/software/85130/jdisc-discovery","@type":"ListItem"},{"name":"Netigate","position":18,"description":"Netigate is a platform for analysing feedback from customers and employees. It allows you to create and distribute surveys, and to collect and manage feedback from multiple sources - surveys, public reviews, support centre conversations, web forms, point-of-sale and on-site surveys, and more - all in one place.\n\nIt uses secure AI and Generative AI to analyse scores and open text comments, helping you quickly identify trends and insights without manually going through hundreds of rows of text in an Excel file.\n\nMost importantly, it enables you to take concrete actions to improve the experiences of your customers and employees.\n\nNetigate is fully GDPR-compliant and ISO-certified. Based in Europe, it adheres to the strictest European regulations on data security, data management, and data privacy.\n\nOur customers are banks, healthcare providers, online and in-store retailers, utilities, hospitality businesses, and more. They appreciate:\n- How quickly they can get started with Netigate - often in just a few days\n- The flexibility of reporting, which adapts to the needs of different stakeholders\n- How easy it is to manage and analyse feedback in more than 120 languages\n- The measurable impact, including up to 3x higher NPS\n- And the assurance that customer and employee data is managed according to the strictest European regulations.\n\nIf you regularly handle thousands of pieces of customer and employee feedback in different languages, or if you want to prioritise customer and employee experience, Netigate helps you place the voices of your customers and employees at the centre of your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e19a80b4-6aea-45af-9e8b-38dc68dfd0b3.png","url":"https://www.softwareadvice.com.au/software/90301/netigate","@type":"ListItem"},{"name":"Magentrix","position":19,"description":"Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals. Deliver content, share information and engage your partners and customers with a completely customizable and branded portal that matches the look and feel of your organization.\n\n\nMagentrix seamlessly integrates with your CRM (eg. Salesforce, Microsoft Dynamics, HubSpot) to maintain a single corporate data source. The pre-configured Salesforce integration allows companies to integrate any standard or custom Salesforce object, maintain control over user access and security and integrate CRM data based on usage.\n\n\nMagentrix is fully customizable based on needs, and users can choose what to share and how to show it. The system enables users to visualize deal cycle stages and customize content based on where partners or customers are in the cycle. A native LMS is available to train and certify partners and customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/059561a8-75e4-42c8-aae9-856a45d42950.png","url":"https://www.softwareadvice.com.au/software/140239/magnetrix-crm","@type":"ListItem"},{"name":"Service Pro","position":20,"description":"With MSI Data’s Service Pro, field service companies can grow their business by replacing manual processes with an all-in-one, cloud-based field service management software power tool. Service Pro is purpose-built for companies that repair, install, maintain, and inspect complex, mission-critical equipment, such as HVAC, fire and life safety systems, medical equipment, power generators, construction equipment, and more.\n\n\nService Pro makes it easy for service providers to manage scheduling, dispatching, contracts, parts, reporting, customer communications, ERP integration, and more. The software connects schedulers to technicians in real time through a mobile app and enables users to efficiently manage each step of the service process.\n\n\nService Pro’s field service automation capabilities help businesses optimize field workforce utilization, resulting in greater operational efficiency and revenue generation without added administrative overhead.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5a4f8048-7a84-45ad-9628-4144d4e3be5a.png","url":"https://www.softwareadvice.com.au/software/3604/service-pro-fs","@type":"ListItem"},{"name":"Soffront CRM","position":21,"description":"Soffront has been the leader in on-premise CRM serving hundreds of Fortune 500 companies over the last 30+ years. Soffront can be installed in your network, in private and public clouds.\n\nUsing Soffront API you can integrate with your internal software. Soffront provides complete control over your database, backup, and security. You can apply your security policy and protect your valuable data.\n\nIf you use Soffront in a public cloud like AWS, you never share your database with clients like other service providers. You always have a separate database that you can secure and fully customize.\n\nSoffront provides a complete set of customization tools. You can design databases and forms freely without any column restrictions, apply validation, and more. Use Soffront rule engine to define alerts and escalations, build quotation and communication templates, and build flexible workflows. You can white label and offer flexible customer portals.\n\nSoffront offers flexible subscription plans and complete implementation help with 24x7 technical support, saving you money.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3069a11-57a9-4102-b739-e828a134db47.png","url":"https://www.softwareadvice.com.au/software/2342/soffront-online","@type":"ListItem"},{"name":"Allbound","position":22,"description":"Allbound offers a channel management platform for organizations looking to build or expand indirect sales channels that include resellers, distributors, VARs, agents, dealers, OEMs, ISVs and systems integrators.\n\n\nWith Allbound, users can unify sales training, promote and publicize their content and collateral and centralize their marketing content, campaigns and communication. They can also group and sequence content and resources into sales playbooks for prioritizing sales discussions, quantify learning and sales actions and qualify activities with partner reps.\n\n\nAllbound also offers functionality for showcasing social feeds directly to partners so they can learn, share and amplify messages among their networks. In turn, users receive recommendations based on the activity and interests of other partners.\n\n\nGamification functionality allows users to administer incentive programs that allow partner reps to redeem points inside of Allbound for gift cards, branded swag or other perks.\n\n\nThe solution is available on a per month subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/baaa559a-e8c1-4d64-8bdd-9694c351c9db.png","url":"https://www.softwareadvice.com.au/software/17476/allbound","@type":"ListItem"},{"name":"LeadLander","position":23,"description":"LeadLander is a cloud-based sales enablement tool for midsize and large businesses that is designed for both inbound and outbound marketing. Users get a view of the website visitors that are responding to online campaigns. The solution is able to identify these visitors regardless of the browser or device. The dashboard provides an overview of the most recent visitors and a search function with a geographical breakdown. Users can identify the pages most viewed by website visitors to check the success of marketing automation campaigns.\n\n\nMarketing and sales staff can generate customized reports that provide specific information about the companies and people who have visited the site. The solution comes with multiple user licenses to check web traffic and visitors. Other features include lead scoring, watchlist alerts, daily and weekly email reports, integration with contact forms such as Hubspot and Marketo and email marketing tools like VerticalResponse.\n\n\nLeadLander provides customer support and training for its clients.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a3b2c9-a801-4d72-bee9-df61a2b41e17.png","url":"https://www.softwareadvice.com.au/software/77667/leadlander","@type":"ListItem"},{"name":"Salesken","position":24,"description":"Salesken is a sales enablement platform that helps businesses leverage artificial intelligence (AI) technology to generate leads and streamline communication with clients through various channels such as calls, emails, chats and web conferences. Professionals can monitor the entire sales pipeline and determine customers' intent to qualify leads.\n\n\nSalesken comes with a dashboard, which enables administrators to monitor sales executives' performance and provide targeted feedback accordingly. Managers can track the entire sales pipeline and maintain a call disposition log to record client interactions. Additionally, it lets businesses transcribe calls, schedule follow-ups and identify prospects' contextual cues.\n\n\nSalesken provides mobile applications for iOS and Android devices, which allow organizations to interact with clients using an in-app dialer. Pricing is available on request and support is extended via an inquiry form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21f26a4f-bd53-4f59-94a9-91b385a3b8c4.png","url":"https://www.softwareadvice.com.au/software/115419/salesken","@type":"ListItem"},{"name":"KMS Lighthouse","position":25,"description":"KMS Lighthouse is a cloud-based knowledge management solution designed for businesses in many industries including banking, insurance, retail, healthcare, and others. It provides access to relevant product and procedure information to help customer service agents answer customer queries. This solution is compatible with tablet and mobile devices. \n\n\nKMS Lighthouse offers a knowledge database that can be accessed by agents, sales teams, and engineers while they are handling different customer scenarios. It uses language search technologies to search and find relevant answers and information. The solution also offers tools for real-time product comparisons.\n\n\nKMS Lighthouse integrates with Cisco, Freshworks, Salesforce, Zendesk, plus other third-party systems. The solution also offers reports and dashboards to analyze customer trends so organizations can make informed decisions regarding customer service procedures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7bf7ea3e-e6db-4070-a433-7ddc37776681.png","url":"https://www.softwareadvice.com.au/software/13040/kms-lighthouse","@type":"ListItem"}],"numberOfItems":25}
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