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description: Page 8 - Discover the best Distribution CRM Software for your organisation. Compare top Distribution CRM Software tools with customer reviews, pricing and free demos.
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title: Page 8 - Best Distribution CRM Software - 2026 Reviews, Pricing & Demos
---

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# Distribution CRM Software

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## Products

1. [Enghouse eKMS](https://www.softwareadvice.com.au/software/2369/smartsupport) — 4.2/5 (12 reviews) — Now part of Enghouse Interactive, SmartSupport Knowledge Management Solutions is a plug-and-play knowledge base solut...
2. [Bitochon CRM](https://www.softwareadvice.com.au/software/30993/bitochon) — 4.9/5 (12 reviews) — Bitochon CRM is a cloud-based customer relationship management (CRM) solution suitable for individuals and small busi...
3. [ProBusinessTools](https://www.softwareadvice.com.au/software/154495/prosite) — 4.6/5 (12 reviews) — ProBusinessTools is a cloud-based service management solution suitable for companies of all sizes. ProBusinessTools h...
4. [Voze](https://www.softwareadvice.com.au/software/443258/Voze) — 4.7/5 (12 reviews) — Voze is a versatile tool that meets sales representatives at their convenience, streamlining the note-taking process ...
5. [Answerbase](https://www.softwareadvice.com.au/software/3891/answerbase) — 4.7/5 (11 reviews) — Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, ...
6. [CustomerGauge](https://www.softwareadvice.com.au/software/108972/customergauge) — 4.8/5 (11 reviews) — CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict c...
7. [Wowdesk](https://www.softwareadvice.com.au/software/75405/wowdesk) — 4.7/5 (11 reviews) — WowDesk is a customer service solution that helps small to large enterprises gather clients’ requests from all channe...
8. [Sam.ai](https://www.softwareadvice.com.au/software/187456/sam) — 4.9/5 (10 reviews) — SAM is a cloud-based, fully integrated sales and marketing system. The main features of the system include email mark...
9. [SanityOS](https://www.softwareadvice.com.au/software/11740/sanityos) — 5.0/5 (9 reviews) — SanityOS is a cloud-based sales and lead management solution for startups and growing businesses. It enables users to...
10. [Centralpoint](https://www.softwareadvice.com.au/software/93286/centralpoint) — 4.6/5 (9 reviews) — Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based...
11. [LeadExec](https://www.softwareadvice.com.au/software/1599/leadexec) — 4.9/5 (9 reviews) — LeadExec by ClickPoint Software is enterprise lead distribution software designed for lead sellers, lead buyers, agen...
12. [ServiceWise](https://www.softwareadvice.com.au/software/30481/servicewise) — 4.6/5 (8 reviews) — ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes...
13. [Khoros Care](https://www.softwareadvice.com.au/software/97973/khoros-care) — 4.8/5 (8 reviews) — Khoros Care is a social media marketing solution that helps businesses streamline client interactions across various ...
14. [ServiceTonic](https://www.softwareadvice.com.au/software/32396/service-tonic) — 4.6/5 (8 reviews) — ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, account...
15. [OASIS](https://www.softwareadvice.com.au/software/5863/oasis) — 3.4/5 (7 reviews) — OASIS is a customizable ERP system for small to midsize companies. This system is customized to the company’s precise...
16. [IncidentMonitor](https://www.softwareadvice.com.au/software/27724/incidentmonitor) — 4.1/5 (7 reviews) — IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other busines...
17. [eQuip](https://www.softwareadvice.com.au/software/83127/equip) — 4.3/5 (7 reviews) — eQuip is a cloud-based enterprise asset management system that assists small to large-sized businesses with the acqui...
18. [Nextiva CRM](https://www.softwareadvice.com.au/software/90997/nextivaservicecrm) — 3.6/5 (7 reviews) — The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. D...
19. [Helprace](https://www.softwareadvice.com.au/software/20692/helprace) — 4.7/5 (7 reviews) — Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions w...
20. [Project-SalesAchiever](https://www.softwareadvice.com.au/software/2282/salesachiever) — 4.6/5 (6 reviews) — SalesAchiever is an on-premise and cloud-based customer relationship management solution for the construction industr...
21. [Engage](https://www.softwareadvice.com.au/software/12664/engage-chat) — 4.2/5 (6 reviews) — Engage Live Sales Chat is a cloud-based live chat platform. It offers widgets that can be added to a website that all...
22. [WebsiteAlive](https://www.softwareadvice.com.au/software/59234/websitealive) — 4.8/5 (6 reviews) — WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat....
23. [Spin CRM](https://www.softwareadvice.com.au/software/67829/spin) — 4.8/5 (6 reviews) — Spin CRM is a cloud-based customer relationship management solution designed for small businesses in industries such ...
24. [Apex Loyalty](https://www.softwareadvice.com.au/software/384478/apex-loyalty) — 5.0/5 (6 reviews) — Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses...
25. [VeriShow](https://www.softwareadvice.com.au/software/17964/verishow) — 5.0/5 (5 reviews) — VeriShow is a cloud-based customer communication and engagement suite that includes applications for live chat, video...

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An on-premise solution is also available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9049b97-444e-46da-a091-d280efa5de33.png","url":"https://www.softwareadvice.com.au/software/30993/bitochon","@type":"ListItem"},{"name":"ProBusinessTools","position":3,"description":"ProBusinessTools is a cloud-based service management solution suitable for companies of all sizes. ProBusinessTools helps streamline the service process, from scheduling and dispatching to managing inventory, technicians, reporting and more.\n\n\nProBusinessTools is suited for a number of industries, including construction, real estate, utilities, hospitality and more. The solution offers a mobile app for on-site technicians.\n\n\nThe system's customer relationship management (CRM) module helps users easily find and track customers. The service scheduling modules have a calendar-based interface that also tracks fleet mileage and distances, which allows dispatchers to send the technician best suited for the job.\n\n\nProBusinessTools maintains all work orders in a single database, offering visibility into open orders, requests, scheduled calls and more.\n\n\nIn addition to managing all inventory, ProBusinessTools tracks both in-house and subcontracted technicians. It offers a recurring billing system, accounting modules and a reporting system that provides more than 100 different reports. There are optional features for credit card processing and software customization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e0e939f-cfc9-4739-9162-2b002aabfc43.png","url":"https://www.softwareadvice.com.au/software/154495/prosite","@type":"ListItem"},{"name":"Voze","position":4,"description":"Voze is a versatile tool that meets sales representatives at their convenience, streamlining the note-taking process through voice dictation, written notes, or mobile typing. With minimal effort, Voze provides significant value by assisting in various tasks such as creating contacts, managing companies, setting follow-up reminders, and ensuring accurate data entry. Serving as a personal assistant, Voze allows reps to spend less time on administrative work and more time on selling activities.\n\nIts effectiveness is evidenced by its widespread adoption, processing over 25,000 notes weekly and boasting a 90% usage rate among sales teams. This translates into valuable insights for managers, who gain access to analytics, notifications, and recommendations, enabling them to monitor field activities and ensure that reps are performing optimally.\n\nMoreover, Voze facilitates seamless communication among team members and managers, allowing for quick dissemination of information, decision-making, and coaching sessions. The platform supports the sharing of notes, files, and images through various channels, including text, email, and other preferred applications, ensuring efficient collaboration.\n\nAdditionally, Voze offers extensive integration options, with compatibility across major CRMs, ERPs, FSMs, email platforms, and calendar systems. Whether businesses seek a comprehensive solution for company and contact management or prefer to integrate Voze with existing systems, the platform offers flexibility and customization options.\n\nOverall, Voze serves as a valuable asset for sales teams, enhancing productivity, facilitating communication, and optimizing workflows to drive business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3bad045c-3d33-47cd-bafd-a99917713040.png","url":"https://www.softwareadvice.com.au/software/443258/Voze","@type":"ListItem"},{"name":"Answerbase","position":5,"description":"Answerbase is a solution for mid-size and enterprise-level companies looking for marketing automation and analytics, customer service and support and social CRM. Customer service and support module allow companies to solve their common problems by automating the answers to repeat questions. It provides clients a fast turnaround on important issues that may crop up, leading to less traffic for the support team and a customer base that can research questions on their own.\n\n\nAnswerbase allows users to use the Q&A component with online sales, as potential customers can have any sales-based questions that can be answered directly on the product page. Existing questions are addressed immediately and new questions can be routed to the correct member of the sales team.\n\n\nAnswerbase provides data and suggestions to users on what content they should create or any existing content that needs improvement. Answerbase can be used in industry segments including advertising, education, media and retail. Pricing is per month. Support is offered via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6ac70766-b42d-4edc-8b7d-17b11329336d.png","url":"https://www.softwareadvice.com.au/software/3891/answerbase","@type":"ListItem"},{"name":"CustomerGauge","position":6,"description":"CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey campaigns, track the accumulated retention against targets and generate customer lifecycle reports.\n\n\nAdministrators can utilize the eNPS tool to receive anonymous feedback from employees, gain insights into business operations across departments and maintain employee retention. Features of CustomerGauge include account listing, sentiment analysis, revenue reporting, single sign-on (SSO) authentication, risk assessment, predictive analytics and more. Additionally, the centralized dashboard enables teams to view customer profiles with access to stakeholders’ information, churn probability, coverage percentage and response rates.\n\n\nCustomerGauge comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, NetSuite, Zendesk, Microsoft Dynamics, SugarCRM and more. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.softwareadvice.com.au/software/108972/customergauge","@type":"ListItem"},{"name":"Wowdesk","position":7,"description":"WowDesk is a customer service solution that helps small to large enterprises gather clients’ requests from all channels on a unified platform. With specific modules to manage customers, agents, managers, subject matter experts, administrators and external entities, it allows businesses to manage delivery service across various industries.\n\n\nKey features of WowDesk include management of complaints, knowledge base, facilities, cases and ticketing. Its self-service portals allow businesses to communicate with customers and manage relationships across email, chat, phone and social media networks. Additionally, it comes with a customizable platform, which enables agents to collaborate with subject matter experts and administrators to configure and automate structure rules as per business requirements.\n\n\nWowDesk enables businesses to provide controlled access to suppliers, auditors and third-party vendors and streamline operations related to customer servicing. WowDesk can either be deployed on-premise or hosted in the cloud. Support is available via phone, email and Skype.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/511a8aa9-1c97-43f0-a4c3-35f54e5b2676.png","url":"https://www.softwareadvice.com.au/software/75405/wowdesk","@type":"ListItem"},{"name":"Sam.ai","position":8,"description":"SAM is a cloud-based, fully integrated sales and marketing system. The main features of the system include email marketing, social marketing, content marketing, direct marketing, SEO, visibility, marketing intelligence and marketing automation.\n\n\nSAM allows users to manage targeted email campaigns through one centralized service. The marketing platform gives the user the opportunity to target leads according to their status and automate follow-up. Users can engage customers, build the brand and monitor social media marketing efforts from the centralized command center. The SAM marketing platform tracks social engagement analytics and allows users to generate personalized labels and letters that are unique to each business.\n\n\nSAM visualizes social engagement analytics, so an organization knows where they stand into relation to competition. Users can automate social marketing with scheduled posts. The system is suitable for companies in a range of industries including construction, hospitality, legal, property management and software/IT.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39365985-13dd-4e09-98f6-08cb486f8e0b.png","url":"https://www.softwareadvice.com.au/software/187456/sam","@type":"ListItem"},{"name":"SanityOS","position":9,"description":"SanityOS is a cloud-based sales and lead management solution for startups and growing businesses. It enables users to manage leads, book appointments, arrange follow-ups, send individual and mass marketing emails and more.\n\n\nSanityOS allows users to track about contacts and prospects including upcoming meetings, emails sent, emails opened or clicked and updated notes from discussions. Users can take help of recyclable email templates for sending the requested the information promptly.\n\n\nSanity OS enables users to track email open and click rate whether it is a single email or scheduled a bulk message. Email can be personalized tagged from custom fields.\n\n\nUsers can receive notifications in real-time when a visitor fill a form on the website. With drag and drop interface users can create web forms to embed on their website. It also provides API for custom design.\n\n\nPricing is subscription-based depending on the number of users. Support is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15c027a8-50b1-4108-a93e-3274b9c695af.png","url":"https://www.softwareadvice.com.au/software/11740/sanityos","@type":"ListItem"},{"name":"Centralpoint","position":10,"description":"Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based Knowledge Management solution. It is in use by over 350 organizations worldwide, and is typically used as an enterprise grade Intranet, and/or for private, log in solutions for partners and clients.\n\nCentralpoint aggregates disparate data (structured and unstructured) automatically, via it’s scheduled Data Transfer routines. Centralpoint also provides data mining, and metadata enrichment in which to maximize federate search for all users based on their roles. Centralpoint easily integrates with back office technologies such as SharePoint,\nPeoplesoft, Workday, SAP, Oracle and others to allow for a central point of access in which to search, and monitor all user activity.\n\nCentralpoint additionally provides detailed user reporting, including online learning and gamification in which to consolidate compliance of all users. For qualified opportunities, Oxcyon is prepared to build a live, functional, proof of principal solution prior to any client’s engagement to prove it’s many capabilities... free of charge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.softwareadvice.com.au/software/93286/centralpoint","@type":"ListItem"},{"name":"LeadExec","position":11,"description":"LeadExec by ClickPoint Software is enterprise lead distribution software designed for lead sellers, lead buyers, agencies, call centers, and ping/post marketplaces that need to automate and scale complex lead routing operations. The platform centralizes lead intake, buyer management, routing logic, compliance workflows, reporting, and API-based lead delivery into a single system built for high-volume lead operations.\n\nLeadExec helps organizations automate real-time lead distribution using configurable routing logic based on geography, lead quality, buyer availability, vertical, source, timing, pricing, and custom business rules. The platform supports advanced lead distribution models including ping/post, ping tree routing, weighted routing, percentage-based distribution, exclusive lead delivery, and multi-buyer lead sales.\n\nDesigned specifically for lead sellers and lead marketplaces, LeadExec helps teams move from lead intake to monetization faster while reducing manual work and operational complexity. Users can create and manage buyers, campaigns, suppression rules, delivery methods, lead returns, and routing workflows from a centralized platform designed to support both SMB and enterprise-scale environments.\n\nLeadExec also includes AI-assisted setup tools that help teams configure lead routing, buyer delivery workflows, and integrations faster with less manual effort. AI-assisted setup helps reduce onboarding friction and accelerates deployment by simplifying configuration tasks that traditionally require significant technical setup.\n\nThe platform integrates with industry-leading compliance, verification, and communications providers including ActiveProspect TrustedForm, Trestle, IPQualityScore, Pure CallerID, and Twilio to support TCPA compliance, fraud prevention, lead verification, phone validation, and communication workflows.\n\nLeadExec supports API integrations, webhooks, and CRM connectivity for systems including Salesforce, HubSpot, ServiceTitan, Jobber, and custom applications. The platform is designed to help organizations manage complex multi-system lead delivery environments while maintaining flexibility and scalability.\n\nBuilt on scalable cloud infrastructure, LeadExec provides real-time dashboards and reporting tools that help teams monitor lead flow, buyer performance, campaign outcomes, routing decisions, delivery success, and operational trends from a centralized interface.\n\nFor more than 20 years, LeadExec has supported organizations across industries including insurance, home services, mortgage, education, legal, and affiliate marketing. The platform has supported enterprise organizations and large-scale lead operations including TruGreen, Terminix, Rentokil, Culligan Water, and American Home Shield.\n\nLeadExec is designed for organizations that need flexible, enterprise-grade lead distribution software capable of supporting real-time lead routing, ping/post automation, buyer management, compliance workflows, and scalable lead monetization from a single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea1ff916-ee80-49bc-a051-5acbaf0bf8fa.png","url":"https://www.softwareadvice.com.au/software/1599/leadexec","@type":"ListItem"},{"name":"ServiceWise","position":12,"description":"ServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable workflows, process management and email notifications.\n\n\nThe solution helps businesses maintain ITIL operations and other business processes. It includes components for the incident, problem, change and configuration management.\n\n\nServiceWise includes a self-service portal where users can report issues and submit a service request, as well as access help documents. It also provides integration with tools like Microsoft SCCM, OCS Inventory asset management and Rally issue tracker.\n\n\nServiceWise helps organizations build a solid knowledge base; analysts can easily gather and standardize data collected from the portal. The solution also offers custom reporting features with a list, trend, summary and distribution reports.\n\n\nServiceWise is available on a monthly subscription basis.\n\n\nSupport is available via phone.\n\n\nServiceWise by TechExcel is a cloud-based IT Service Management(ITSM) solution that caters to businesses of all sizes and helps them to automate and streamline their IT services and help desk activities with configurable workflows, process management and email notifications.\n\n\nThe solution helps businesses maintain ITIL operations and other business processes. It includes components for incident, problem, change and configuration management.\n\n\nServiceWise includes a self-service portal where users can report issues and submit service request., as well as access help documents. It also provides integration with tools like Microsoft SCCM, OCS Inventory asset management and Rally issue tracker.\n\n\nServiceWise helps organizations build a solid knowledge base; analysts can easily gather and standardize data collected from the portal. The solution also offers custom reporting features with list, trend, summary and distribution reports..\n\n\nServiceWise is available on a monthly subscription basis.\n\n\nSupport is available via phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/968b07b7-3690-4017-8e1b-72a14049235e.png","url":"https://www.softwareadvice.com.au/software/30481/servicewise","@type":"ListItem"},{"name":"Khoros Care","position":13,"description":"Khoros Care is a social media marketing solution that helps businesses streamline client interactions across various communication channels such as messaging, web chat, social media and peer-to-peer communities. It enables customer service agents to view, engage and resolve clients' queries on a centralized platform.\n\n\nUsing Khoros Care's advanced workflows, enterprises can automatically tag, prioritize and route incoming requests to available executives. Administrators can authenticate the identity of customers and secure confidential information via data encryption. Additionally, it allows managers to generate analytical reports and receive automated notifications regarding staff members via email, desktop or mobile alerts.\n\n\nKhoros Care facilitates integration with various third-party CRM applications such as Zendesk, Microsoft Dynamics, Salesforce and more. Users can create personalized profiles for clients with information such as interests, influence, tags and internal notes. Pricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b2de2fe0-737b-4291-b6d0-f4030a4a93e8.png","url":"https://www.softwareadvice.com.au/software/97973/khoros-care","@type":"ListItem"},{"name":"ServiceTonic","position":14,"description":"ServiceTonic is a Help Desk and ITSM solution for companies of all sizes in industries including IT Services, accounting, advertising, distribution, healthcare, manufacturing, pharmaceuticals and many more. The solution is offered in an on-premise or cloud-based deployment, and is both Mac and PC compatible. With ServiceTonic, you can track a support request through its lifecycle up to completion.\n\n\nCore features of ServiceTonic include business process automation, customer service and support, help desk, web self-service, knowledge management, live chat and field service. Additional features of the system include ticket management, business workflows, SLA management, email integration, reporting, and automated network inventory, among others. ServiceTonic also offers users the ability to integrate with LDAP user directories, corporate databases, and other third-party business software. A personalized dashboard allows users to customize how they view and monitor job progress and tasks, while also managing tickets and calendars.\n\n\n\n\n\nServiceTonic serves users across the globe, and offers multiple pricing plans based on functionality and deployment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.softwareadvice.com.au/software/32396/service-tonic","@type":"ListItem"},{"name":"OASIS","position":15,"description":"OASIS is a customizable ERP system for small to midsize companies. This system is customized to the company’s precise specifications and is used primarily in the retail, manufacturing, and professional services verticals.\n\n\nOASIS’ suite can be purchased all together as a single ERP solution, or conveniently as separate modules. It offers applications to help manage various aspect of your business, from human resources to customer relationship management to Business Intelligence. Some of these applications include standalone marketing and sales automation, financial accounting, supplier management, and more.\n\n\nThis system can be readily accessed via both Mac and Windows platforms, including the iPad and any mobile device. For organizations seeking a comprehensive and cost-effective solution to manage the day-to-day tasks of their business, OASIS should be included on the shortlist of systems to consider.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64038cc9-410a-4e56-ac7f-3332d6457a62.png","url":"https://www.softwareadvice.com.au/software/5863/oasis","@type":"ListItem"},{"name":"IncidentMonitor","position":16,"description":"IncidentMonitor is an information technology service management (ITSM) solution to support IT, ITIL and other business processes. It can be deployed on-premise or hosted in the cloud.\n\n\nThe service management framework offers ITIL process templates with an integrated workflow process designer, self-service portal and service catalog forms designer to customize and extend the solution.\n\n\nKey features include ITSM, customer service and support, help desk, service catalog, web self-service, knowledge base, live chat and field service functionality. Performance metrics are available through dashboards, canned reports, report query tool and export features. Reports are available in PDF, HTML, or XLS. The open integration functionalities enable users to broker service requests and engage partners.\n\n\nIncidentMonitor runs on a Windows operating system. Clients can access the solution remotely via mobile applications for iOS and Android devices. Support is available via online service desk, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/11d10ede-52ce-4739-a940-b477ed0d2afe.png","url":"https://www.softwareadvice.com.au/software/27724/incidentmonitor","@type":"ListItem"},{"name":"eQuip","position":17,"description":"eQuip is a cloud-based enterprise asset management system that assists small to large-sized businesses with the acquisition, assignment, utilization, and disposal of assets. Its key features include barcode scanning, workflow automation, audit, and configuration management.\n\n\nThe application comes with a feature that allows operators to manage and track equipment and generate customized reports. The solution lets supervisors record and arrange inventory data based on a purchase order, fund type or location. Administrators can use the system to provide role-based access to staff members and transfer assets across multiple locations.\n\n\neQuip integrates with third-party platforms such as Active Directory, Costpoint, Oracle, Lansweeper and SCCM. The solution comes with a mobile application for Android, iOS and Windows. It is available on an annual subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a5f8299-03c3-476b-8b0c-7037070d312e.png","url":"https://www.softwareadvice.com.au/software/83127/equip","@type":"ListItem"},{"name":"Nextiva CRM","position":18,"description":"The cloud-based CRM by Nextiva saves businesses time by consolidating all company communications into one platform. Deliver a smooth and seamless customer experience with a unified sales and service CRM.\n\n\nNextiva's CRM does more than storing contact information. Businesses can easily track leads through their sales pipeline, making sure they don't slip through the cracks. Serve customers better with a full-featured help desk that can intelligently route cases to the correct team members.\n\n\nWhat makes Nextiva's CRM attractive for businesses is how it manages all of a company's communications—phone, chat, email and chat—on one platform. No third-party integrations are needed to streamline your workflow, increase sales and deliver outstanding customer service.\n\n\nBehind the scenes, Nextiva has a powerful automation engine that can save time handling repetitive tasks. It can move leads through your pipeline, follow up on customer requests or escalate cases to specific team members.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/86239cf8-27ce-460f-983b-d48675f976f4.png","url":"https://www.softwareadvice.com.au/software/90997/nextivaservicecrm","@type":"ListItem"},{"name":"Helprace","position":19,"description":"Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback portal.\n\n\nHelprace lets users organize interactions with customers and address customer feedback and questions. The solution provides customers with different reports based on response time, resolution time and customer feedback.\n\n\nIn Helprace, users can create canned responses to common questions and establish case rules. Different filters are available, so users can manage specific customer interactions.\n\n\nHelprace also provides space for customer communities: users can set up forums where customers can ask questions, and other customers can answer them. Users can monitor these conversations. The solution provides integration with applications like Facebook, Webhooks, Google Analytics and WordPress.\n\n\nHelprace is available on a monthly subscription basis that includes support via phone and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0cba82bf-1fa9-4cca-a2a7-269e6a492e49.png","url":"https://www.softwareadvice.com.au/software/20692/helprace","@type":"ListItem"},{"name":"Project-SalesAchiever","position":20,"description":"SalesAchiever is an on-premise and cloud-based customer relationship management solution for the construction industry. It caters to contractors, architects, property developers and building products manufacturers and suppliers. Primary features include project activity, lead management, marketing and sales automation, field service, customer support and knowledge management.\n\n\nThe CRM feature records company, contact, activity and project information and helps users in the business development process. The lead tracking feature has been designed for construction project leads and there's a built-in data loader that's configured to pull data from Dodge, Reed and other project lead data providers\n\n\nIt is compatible with Windows, Mac and Linux operating systems. It is also available on mobile devices and offers users the ability to connect offline and sync their data. It is offered in a monthly subscription basis or one-time license fees.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ec261ef0-d67a-4ce8-af6b-8b7575972ac7.png","url":"https://www.softwareadvice.com.au/software/2282/salesachiever","@type":"ListItem"},{"name":"Engage","position":21,"description":"Engage Live Sales Chat is a cloud-based live chat platform. It offers widgets that can be added to a website that allows site visitors to locate and initiate live messaging with team members. Customers can utilize the chat feature from devices such as computers, smartphones, tablets and other Internet-connected devices.\n\n\nEngage Live Sales Chat allows customers to return at a future time and then find and re-initiate their chat with the same agent they interacted with previously. The system offers live directories of customer-facing sales and support staff. This enables web-based visitors, customers and prospective customers to the detail of the executive whom they will be chatting with. \n\n\nEngage Live Sales Chat is suitable for mid-sized and large companies in various industries, including banking, financial, e-commerce, mortgage, retail and real estate. Services are offered on per user per month basis. Support is available through an online form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5ee94a6-c746-49b1-b2d5-4ccd2ebeba09.png","url":"https://www.softwareadvice.com.au/software/12664/engage-chat","@type":"ListItem"},{"name":"WebsiteAlive","position":22,"description":"WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat. The solution caters to various industries such as government, hospitality, sports, entertainment and real estate.\n\n\nWebsiteAlive offers customizable chat windows with multiple launch options like chat button, pop-ups, shareable chat links and embedded icons. Users can also create specific triggers for URLs, time duration and page visits that get shared with different departments based on the visitor’s action.\n\n\nWebsiteAlive’s email management feature saves customer queries to each agent’s inbox in case they are offline, which allows them to respond to customer’s emails once they are live and available to chat. It also offers reporting and analytics tools that help administrators to analyze chat conversations and monitor agents’ performance on the basis of number of queries taken and hours logged in.\n\n\nThe solution is compatible with both Android and iOS devices. Services are offered on a monthly subscription basis which includes support via knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0432c1ef-59c7-499e-a4c8-e92114c02cd4.png","url":"https://www.softwareadvice.com.au/software/59234/websitealive","@type":"ListItem"},{"name":"Spin CRM","position":23,"description":"Spin CRM is a cloud-based customer relationship management solution designed for small businesses in industries such as insurance, management consulting, construction and more. Key features include task management, quote and proposal management, lead segmentation, document storage and a reminder system.\n\n\nSpin CRM’s sales management feature helps users to track and customize their sales processes, add sales opportunities to these processes and plan meetings with potential clients. The solution also allows users to migrate their business data to and from the solution in CSV format.\n\n\nAdditionally, Spin CRM provides users with functionalities for email marketing, sales forecasting and also supports integration with various GSuite applications such as Gmail, Google Calendar, Google Maps and Google Drive. The solution also offers a mobile application for Android devices.\n\n\nServices are offered on a monthly subscription basis that includes support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6274fea-2eda-46c0-b3fd-241bd0d6921f.png","url":"https://www.softwareadvice.com.au/software/67829/spin","@type":"ListItem"},{"name":"Apex Loyalty","position":24,"description":"Apex Loyalty is a loyalty and engagement management software based on the Salesforce platform, which helps businesses connect with partners, distributors and retailers to manage sales. The cloud-based solution enables organizations to define custom sales targets and incentives for customers and run marketing campaigns.\n\n\nFeatures of Apex Loyalty include rewards management, gamification, customer segmentation, a drag-and-drop interface, analytics and more. The application allows employees to capture and store customer contact details in a centralized repository. Additionally, it comes with a reporting module, which lets supervisors generate custom reports and gain insights into customer’s behaviour and market trends.\n\n\nApex Loyalty supports integration with various channel management and customer relationship management (CRM) systems. Pricing is available on request and support is extended via phone, email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77312ac9-7aed-4184-91b4-097822619925.png","url":"https://www.softwareadvice.com.au/software/384478/apex-loyalty","@type":"ListItem"},{"name":"VeriShow","position":25,"description":"VeriShow is a cloud-based customer communication and engagement suite that includes applications for live chat, video chat, VoIP calls and content sharing. It is used by businesses seeking to track their online conversions and monitor sales, and is designed for a range of online businesses looking to manage two-way communication with their customers.\n\n\nVeriShow Sales Enablement Platform assists sales personnel to manage customer interactions and offers document sharing as well as form filling capabilities. VeriShow supports newer engagement technologies based on the HTML5 protocol. One of these is co-browsing, which lets agents assist online customers by browsing the website along with them.\n\n\nVeriShow is sold on a per-agent basis and is deployed as cloud-based software. It runs in standard Internet browsers and is compatible with all major operating systems. Native mobile apps are also available for Android and iOS devices.\n\n\nCustomer support is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22990b03-1af9-4674-b32f-3549a18fd83d.png","url":"https://www.softwareadvice.com.au/software/17964/verishow","@type":"ListItem"}],"numberOfItems":25}
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