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description: Page 15 - Discover the best Chatbot Software for your organisation. Compare top Chatbot Software tools with customer reviews, pricing and free demos.
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title: Page 15 - Best Chatbot Software - 2026 Reviews, Pricing & Demos
---

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# Chatbot Software

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## Products

1. [Kyroa](https://www.softwareadvice.com.au/software/539192/Kyroa) (0 reviews) — Kyroa is an AI-powered platform designed for independent and boutique hotels to manage guest communication. It featur...
2. [ShotAI](https://www.softwareadvice.com.au/software/546709/ShotAI) (0 reviews) — ShotAI is an AI-powered video asset management application designed to help users search extensive footage libraries ...
3. [dailogBot](https://www.softwareadvice.com.au/software/546662/dailogBot) (0 reviews) — dailogBot is an AI-powered chatbot designed to provide instant answers to website visitors using a company's existing...
4. [Texterz](https://www.softwareadvice.com.au/software/534388/Texterz) (0 reviews) — Texterz is an AI operating system designed to centralize business communication across multiple channels. It allows o...
5. [Auto Asistente](https://www.softwareadvice.com.au/software/547301/Auto-Asistente) (0 reviews) — Auto Asistente is an artificial intelligence-powered virtual assistant platform designed to automate customer service...
6. [Ai Zolo](https://www.softwareadvice.com.au/software/533482/Ai-Zolo) (0 reviews) — AiZolo.com is a platform that provides access to multiple artificial intelligence models through a single interface. ...
7. [Formzz](https://www.softwareadvice.com.au/software/547453/Formzz) (0 reviews) — Formzz is a platform for lead capture and management that combines form building, chat functionality, and scheduling ...
8. [AnswerMage](https://www.softwareadvice.com.au/software/548037/AnswerMage) (0 reviews) — AnswerMage is an AI-powered chat widget designed to provide automated answers to visitor questions by using existing ...
9. [ChatPal](https://www.softwareadvice.com.au/software/548280/ChatPal) (0 reviews) — ChatPal is an AI-powered chatbot platform designed to automate customer interactions across various messaging channel...
10. [Baypoint AI](https://www.softwareadvice.com.au/software/548282/Baypoint-AI) (0 reviews) — BayPoint AI is an artificial intelligence platform designed to assist eBay sellers in managing and optimizing their o...
11. [Fabio AI Chatbot](https://www.softwareadvice.com.au/software/538136/Fabio-AI-Chatbot) (0 reviews) — Fabio AI Chatbot is a WordPress plugin that provides instant and accurate answers to website visitors by utilizing ex...
12. [Shopao](https://www.softwareadvice.com.au/software/548357/Shopao) (0 reviews) — Shopao is an AI communication agent built specifically for MercadoLibre sellers. It automates buyer conversations acr...
13. [helpIQ](https://www.softwareadvice.com.au/software/547520/helpIQ) (0 reviews) — helpIQ is an AI-powered customer support chatbot designed to automate conversations and provide continuous assistance...
14. [Go4Whatsup](https://www.softwareadvice.com.au/software/451015/Go4Whatsup) (0 reviews) — Go4whatsup is an AI-powered platform built on the official WhatsApp Business API. It enables businesses to manage cus...
15. [Widers](https://www.softwareadvice.com.au/software/548620/Widers) (0 reviews) — Widers is a Meta-certified platform designed for business communication and customer engagement through the WhatsApp ...
16. [ChatFlow](https://www.softwareadvice.com.au/software/544057/ChatFlow) (0 reviews) — ChatFlow is an AI-powered chatbot platform designed to help businesses create chat assistants trained on their own co...
17. [Collio](https://www.softwareadvice.com.au/software/544354/Collio) (0 reviews) — Collio is an AI-powered conversational workspace that combines business tools and AI agents into a single chat interf...
18. [GafferBot AI](https://www.softwareadvice.com.au/software/549263/GafferBot-AI) (0 reviews) — GafferBot AI is an artificial intelligence-powered customer service platform designed for trade professionals in the ...
19. [Viova](https://www.softwareadvice.com.au/software/550606/Viova) (0 reviews) — Viova is an AI voice agent designed to manage inbound calls for automotive dealerships at all hours. It supports both...
20. [Chamelio](https://www.softwareadvice.com.au/software/531032/Chamelio) (0 reviews) — Chamelio is a legal intelligence platform designed to help in-house legal teams manage contracts, policies, and criti...
21. [Helpfeel](https://www.softwareadvice.com.au/software/501534/Helpfeel) (0 reviews) — Helpfeel is an AI-powered self-service resolution system designed to address inquiries from external customers and in...
22. [Viqal](https://www.softwareadvice.com.au/software/553658/Viqal) (0 reviews) — Viqal is an artificial intelligence assistant designed to automate guest communication for hotels through messaging p...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/3923/chatbot/software)
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For complex requests, complaints, or emergencies, the system escalates conversations to staff members with full context. Specialized AI agents are available for various hotel departments, including front desk, concierge, reservations, and spa services. A centralized dashboard allows staff to monitor guest interactions, review AI responses, and track lead activity from any device.\n\nGuest data is encrypted during transmission and storage, with security protocols applied to all conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8691690a-1dfc-418b-b3a3-1716392d3505.jpg","url":"https://www.softwareadvice.com.au/software/539192/Kyroa","@type":"ListItem"},{"name":"ShotAI","position":2,"description":"ShotAI is an AI-powered video asset management application designed to help users search extensive footage libraries using natural language descriptions. It is intended for video editors, production teams, and content creators managing large video collections across multiple projects.\n\nThe software automatically segments long videos into individual shots and indexes them without requiring manual tagging. Its semantic search functionality allows users to locate footage by describing it in plain language, with results delivered quickly. The application generates structured metadata, including details such as shot size, subject matter, emotion, lighting conditions, and keywords. Users can explore similar shots through semantic vector connections and access creative suggestions from their asset library. All AI analysis occurs locally, ensuring original footage remains on the user's machine.\n\nThe application supports major video formats such as ProRes, H.264, H.265, MP4, and MOV. Selected shots can be exported to editing timelines in formats such as EDL, FCP7 XML, FCPXML, and OpenTimelineIO. It is available as a desktop client for Apple Silicon Macs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81ce50d1-183b-423b-921f-32d09639c99a.jpg","url":"https://www.softwareadvice.com.au/software/546709/ShotAI","@type":"ListItem"},{"name":"dailogBot","position":3,"description":"dailogBot is an AI-powered chatbot designed to provide instant answers to website visitors using a company's existing web content. It helps businesses address visitor questions, reduce repetitive inquiries, and capture potential leads without requiring technical expertise.\n\nThe chatbot automatically scans website content to build a knowledge base, enabling it to respond to questions using information directly from the company's pages. Each response includes links to relevant website sections for verification. The platform includes lead generation features that identify purchase interest and collect contact details without traditional forms, with email notifications sent when new leads are captured. A backend dashboard provides access to conversation history and analytics, offering insights into visitor interests. The system allows customization of the chatbot's appearance to align with brand identity and supports additional knowledge uploads through supplementary documents.\n\ndailogBot operates on servers in Germany and uses a European AI provider with zero-data retention policies to comply with GDPR requirements. It is set up through a simple code snippet, with most implementations completed quickly. Plans include varying levels of answer capacity, website crawling limits, user accounts, and storage for additional documents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ed3e787-2a56-4445-9988-867444e62f87.png","url":"https://www.softwareadvice.com.au/software/546662/dailogBot","@type":"ListItem"},{"name":"Texterz","position":4,"description":"Texterz is an AI operating system designed to centralize business communication across multiple channels. It allows organizations to manage customer interactions from various platforms within a single interface, helping to streamline engagement workflows.\n\nThe platform consolidates communication streams into one unified workspace. It includes managed AI infrastructure, which handles the technical aspects of maintaining and operating AI systems. Features include secure user authentication, password recovery, and session persistence for continuous access.\n\nTexterz functions as a web-based application accessible through standard browsers, removing the need for local software installation. It supports account creation, enabling businesses to set up and use the system. The managed infrastructure ensures that the technical maintenance and optimization of AI components are handled externally, reducing the need for internal technical resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9a7e3f99-d05f-4396-a016-5660eaef1d2d.png","url":"https://www.softwareadvice.com.au/software/534388/Texterz","@type":"ListItem"},{"name":"Auto Asistente","position":5,"description":"Auto Asistente is an artificial intelligence-powered virtual assistant platform designed to automate customer service interactions across various messaging channels. It is used by small to medium-sized businesses in industries such as dental clinics, car rental services, beauty salons, restaurants, legal offices, fitness centers, pharmacies, veterinary clinics, and educational institutions. The platform focuses on improving customer response times through automated communication.\n\nThe software supports messaging platforms such as WhatsApp, Facebook, Instagram, and TikTok. It includes appointment scheduling features that work with Google Calendar, enabling customers to book reservations through messaging platforms. A digital catalog management system is included for organizing product information, photos, and pricing. Other features include tools for mass messaging campaigns, automated payment reminders, and a control panel with an analytics dashboard for tracking business metrics. Messaging platform connections are established using QR code scanning for WhatsApp and OAuth authentication for social media channels.\n\nThe platform operates continuously and maintains a fast response time. It supports unlimited messaging and requires minimal technical setup, with no coding knowledge needed for configuration. Businesses can customize the virtual assistant with details such as product information, business hours, and preferred communication tone. Spanish-language support is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9cc3f600-dfcd-4f0e-bef0-b82937d1196e.png","url":"https://www.softwareadvice.com.au/software/547301/Auto-Asistente","@type":"ListItem"},{"name":"Ai Zolo","position":6,"description":"AiZolo.com is a platform that provides access to multiple artificial intelligence models through a single interface. It is designed for individuals and teams who use AI tools for tasks such as content creation, development, or studies. The platform simplifies workflows by consolidating access to various AI models in one place.\n\nIt includes models such as GPT-4, Claude, Google Gemini Pro, Perplexity Sonar Pro, and Grok. Users can compare responses from different models side-by-side to assess accuracy and quality. The platform offers tools for generating videos, images, and audio from text prompts. It supports custom API keys with encrypted storage, allowing users to use their own keys for extended usage. Features include a prompt manager for organizing and reusing prompts, AI memory for maintaining conversation context and preferences, and the ability to import chat histories from other platforms.\n\nThe platform includes project management tools and a customizable interface for organizing tasks and interactions across different models. It operates on a subscription model with a free tier for basic access and an option for expanded features.\n\naizolo.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/582e4767-6ce6-4f30-bf85-4414163979b6.png","url":"https://www.softwareadvice.com.au/software/533482/Ai-Zolo","@type":"ListItem"},{"name":"Formzz","position":7,"description":"Formzz is a platform for lead capture and management that combines form building, chat functionality, and scheduling tools into a unified workflow. It is used by sales teams, recruiters, agencies, freelancers, real estate agents, healthcare providers, event organizers, and startups to streamline lead qualification and client intake processes. The platform helps organizations automate the collection, qualification, and routing of inquiries to the appropriate team members.\n\nThe platform includes a customizable form builder with various question types, such as short text, email, multiple choice, phone, and rating fields. Forms can be personalized with logos, fonts, photos, and videos, and deployed in formats such as inline, fullscreen, popover, or banner on websites or shared via direct links. An AI-powered chat widget interacts with visitors using a connected knowledge base that can include files, text snippets, and website content. The scheduling feature allows prospects to book appointments directly through the form or chat interface. Smart routing rules assign responses to team members based on criteria such as geographic location, company size, or round-robin distribution.\n\nPre-built templates are available for workflows such as lead qualification, talent acquisition, client onboarding, event registration, and patient intake. The platform is designed to adapt to organizational needs, supporting basic form collection as well as advanced features such as routing, booking, and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69eee7df-8cb0-4531-97e7-1f6940e3e6c6.png","url":"https://www.softwareadvice.com.au/software/547453/Formzz","@type":"ListItem"},{"name":"AnswerMage","position":8,"description":"AnswerMage is an AI-powered chat widget designed to provide automated answers to visitor questions by using existing website content. It is suitable for a variety of organizations, such as churches, law offices, nonprofits, online stores, healthcare clinics, schools, universities, software companies, and real estate agencies. The tool helps visitors find information without navigating multiple pages or waiting for support staff.\n\nThe platform is installed using a single script tag and automatically scans website content, including static and JavaScript-rendered pages, to create a knowledge base. It supports incremental updates by re-crawling only modified pages while retaining curated content. Document upload functionality is available for PDFs and Word files. Features include persistent chat history for returning visitors, live chat handoff for escalation to human agents, and knowledge gap identification with AI-generated draft responses for review. Answers include source citations that link back to the original content for transparency.\n\nAnalytics and satisfaction tracking allow organizations to monitor common questions and user feedback. Team collaboration tools enable role assignments and management across multiple organizations. Additional features include AI-generated questions during content scanning to improve response accuracy, SMS escalation for notifications, and identity verification using server-signed HMAC for logged-in users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b29cf2df-d9ea-478d-aa42-ab0dbdf9f744.png","url":"https://www.softwareadvice.com.au/software/548037/AnswerMage","@type":"ListItem"},{"name":"ChatPal","position":9,"description":"ChatPal is an AI-powered chatbot platform designed to automate customer interactions across various messaging channels. It is particularly useful for service-based businesses such as clinics, salons, and studios that manage customer inquiries and appointment bookings. It also benefits support teams at SaaS companies and small to medium-sized businesses by reducing repetitive ticket volume. Operating continuously, ChatPal handles customer questions, captures lead information, and schedules appointments without human intervention.\n\nThe platform supports messaging channels such as WhatsApp Business, Instagram, Telegram, and websites through a web widget. It includes a human handoff feature that transfers conversations to team members with full context when the AI cannot resolve an inquiry. The chatbot provides responses based on uploaded business information such as FAQs, services, and operating hours, ensuring answers are accurate. Multi-language configuration allows it to serve customers in different languages without needing separate bot instances.\n\nChatPal requires no coding knowledge and can be deployed quickly through a simple process: connecting messaging channels, uploading business information, and activating automated responses. The AI understands various phrasings of customer questions and collects contact details from prospects. When customers need further assistance, the system preserves the conversation history and routes the interaction to team members through integrated platforms or email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6180303-5f75-4fda-848c-4d6ad8231440.png","url":"https://www.softwareadvice.com.au/software/548280/ChatPal","@type":"ListItem"},{"name":"Baypoint AI","position":10,"description":"BayPoint AI is an artificial intelligence platform designed to assist eBay sellers in managing and optimizing their online businesses. It addresses common challenges such as listing optimization, customer feedback management, shipment tracking, and policy compliance.\n\nThe platform includes nine integrated tools accessible through a single dashboard. Listing Intelligence evaluates product listings and provides recommendations for improving titles, photos, and pricing. Feedback Manager generates responses to buyer feedback using artificial intelligence, while Buyer Feedback Manager enables batch processing for leaving personalized feedback to multiple customers. Shipment Tracker consolidates order tracking across USPS, FedEx, and UPS into one interface with real-time updates and alerts. PreFlight Discovery allows sellers to preview and analyze listings before publication. Listing Vault provides daily backups and alerts for unauthorized changes. Riley, the built-in AI assistant, offers support for questions related to eBay policies and platform features.\n\nBayPoint AI is cloud-based and accessible through web browsers without requiring installation. It connects to eBay accounts using OAuth authentication and syncs listing data, feedback, and order information automatically.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2f71456-cb26-4b1e-b2bf-0afa475120a1.png","url":"https://www.softwareadvice.com.au/software/548282/Baypoint-AI","@type":"ListItem"},{"name":"Fabio AI Chatbot","position":11,"description":"Fabio AI Chatbot is a WordPress plugin that provides instant and accurate answers to website visitors by utilizing existing site content. It is suitable for both service-based websites and e-commerce stores, helping to reduce support inquiries and enhance visitor engagement. This plugin is ideal for WordPress site owners looking to create an interactive question-and-answer experience without the complexity of traditional chatbot setups.\n\nThe plugin scans posts, pages, products, categories, tags, and forums to build its knowledge base. It performs daily automatic scans starting immediately upon activation. Fabio AI Chatbot responds using only the scanned website content, minimizing the risk of false information. It automatically detects and responds in the language of the displayed content, supporting multiple languages such as English, French, Portuguese, German, and Spanish without additional configuration. Installation is quick, and the chatbot can be placed within content areas, inserted via shortcode, or displayed as a popup bubble.\n\nThe chatbot provides direct, conversational answers to visitor questions and includes relevant links with each response to encourage further content exploration. Fabio AI Chatbot helps visitors find information about services, products, frequently asked questions, and other website content efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc9616ae-de63-4369-a6ba-0f8590ff87b6.png","url":"https://www.softwareadvice.com.au/software/538136/Fabio-AI-Chatbot","@type":"ListItem"},{"name":"Shopao","position":12,"description":"Shopao is an AI communication agent built specifically for MercadoLibre sellers. It automates buyer conversations across both pre-sale and post-sale workflows — helping sellers respond instantly, increase conversions, reduce support workload, and protect reputation metrics at scale.\n\nShopao reads every incoming buyer message, analyzes the product listing, order context, and seller configuration, then generates accurate, personalized responses in seconds. From product specifications, shipping questions, and warranty details to order issues, delays, returns, and post-purchase support, Shopao helps sellers maintain fast, professional communication around the clock.\n\nUnlike traditional chatbots that rely on keyword rules or static templates, Shopao uses advanced AI to understand the full context of each conversation and generate responses tailored to the specific product, customer, and situation. Sellers can configure custom instructions and maintain full control with optional human approval workflows before responses are sent.\n\nShopao integrates directly with MercadoLibre using official OAuth authentication, with no manual copy-pasting or third-party workarounds. By automating repetitive buyer communication, Shopao helps sellers scale operations, improve response times, increase sales conversion, and deliver a better customer experience without expanding support teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/877f4e67-f770-4cbb-bfbf-83aaad7926ba.jpg","url":"https://www.softwareadvice.com.au/software/548357/Shopao","@type":"ListItem"},{"name":"helpIQ","position":13,"description":"helpIQ is an AI-powered customer support chatbot designed to automate conversations and provide continuous assistance to website visitors. It is used by businesses in industries such as retail, travel, and SaaS to manage repetitive inquiries, allowing human agents to focus on more complex issues.\n\nThe chatbot is trained using content provided by the business, including website URLs, XML sitemaps, YouTube videos, help center articles, documentation, and uploaded files in formats such as PDF, DOCX, CSV, TXT, PPTX, and Markdown. Automatic content synchronization ensures the chatbot's knowledge stays up to date by retraining on updated materials at scheduled intervals. It includes functionality to collect visitor contact information during interactions, enabling follow-up when needed. If a question falls outside the chatbot's knowledge base, visitors can leave their email address for human follow-up, with the conversation context preserved. Administrators receive daily email summaries with insights into chatbot performance, common questions, and knowledge gaps.\n\nThe chatbot is deployed through a single line of embed code, with most implementations completed quickly. It supports multiple languages by automatically detecting the visitor's language and responding accordingly. The platform complies with GDPR and SOC 2 standards, with all training content encrypted during transmission and storage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ab0c19f9-93f2-452c-ab57-dd09d5d2932c.png","url":"https://www.softwareadvice.com.au/software/547520/helpIQ","@type":"ListItem"},{"name":"Go4Whatsup","position":14,"description":"Go4whatsup is an AI-powered platform built on the official WhatsApp Business API. It enables businesses to manage customer conversations, marketing campaigns, and support operations through a centralized dashboard. The platform is designed for industries such as retail, e-commerce, healthcare, education, real estate, restaurants, travel, and professional services across regions including India, the UAE, GCC countries, and Europe. It provides verified WhatsApp Business numbers with green-tick verification capabilities.\n\nThe platform includes AI features that automate responses to customer inquiries, translate conversations across multiple languages in real time, and suggest replies for agents. It supports automated FAQ responses, AI-generated campaign content, and automatic language detection. Additional tools include no-code builders for chatbots and workflows, broadcast campaign management for segmented customer lists, a shared team inbox for multi-agent collaboration, and analytics dashboards for tracking delivery rates, agent performance, and conversion metrics.\n\nThe system supports compliance with GDPR and the India DPDP Act through features such as end-to-end encryption, role-based access controls, and SSO support. It also offers real-time analytics and tools for managing customer interactions efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e153000-4e9a-4757-b98e-4e1fc6133301.jpeg","url":"https://www.softwareadvice.com.au/software/451015/Go4Whatsup","@type":"ListItem"},{"name":"Widers","position":15,"description":"Widers is a Meta-certified platform designed for business communication and customer engagement through the WhatsApp Cloud API. Based in Saudi Arabia, it serves businesses across sectors such as e-commerce, restaurants, healthcare, real estate, charitable organizations, financial services, and professional services. It supports departments such as marketing, sales, technical support, and operations in managing customer communication workflows.\n\nThe platform includes a conversation management system that allows teams to handle interactions efficiently using customizable employee permissions and role-based access. It features AI-powered chatbots and automation tools based on OpenAI models, enabling automated responses and intelligent conversation flows. The system supports WhatsApp marketing campaigns with Meta-approved message templates, scheduled deployments, and tools for retargeting based on customer behavior. Additional features include OTP verification messages, invoice notifications, smart tags, SKU management, and an integrated calendar and booking system.\n\nWiders provides analytics and performance reports to monitor campaign outcomes and team productivity. The interface and documentation are available in Arabic. The platform is designed to be user-friendly and does not require programming knowledge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c73572ec-304d-4599-8aab-9de2dc7e7fa0.jpg","url":"https://www.softwareadvice.com.au/software/548620/Widers","@type":"ListItem"},{"name":"ChatFlow","position":16,"description":"ChatFlow is an AI-powered chatbot platform designed to help businesses create chat assistants trained on their own content. It is used to automate customer support, capture leads, and manage routine inquiries without requiring technical skills. The platform allows organizations to reduce support workloads while maintaining consistent customer interactions. Chat assistants can be trained using uploaded documents, website pages, and knowledge bases.\n\nThe platform includes a no-code setup process, enabling users to train chatbots by uploading files such as PDFs, Excel sheets, and FAQs or by crawling websites. ChatFlow allows customization of chatbot tone and behavior, supporting both formal and conversational communication styles. Rules can be configured to escalate complex queries to human agents. Advanced analytics help identify areas for improvement, and real-time data synchronization ensures chatbot responses reflect the latest information.\n\nChatFlow incorporates enterprise-grade security measures, including TLS encryption for data in transit and AES encryption for data at rest. It complies with GDPR and CCPA regulations and offers role-based access controls and audit logging. User data remains private and is not used to train public AI models. Businesses retain full control over data retention policies and storage duration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf8d5c31-8346-4884-9a92-26de2af49c0f.jpg","url":"https://www.softwareadvice.com.au/software/544057/ChatFlow","@type":"ListItem"},{"name":"Collio","position":17,"description":"Collio is an AI-powered conversational workspace that combines business tools and AI agents into a single chat interface. It is designed to help teams and individuals manage workflows without relying on multiple software platforms. Professionals in areas such as marketing, sales, product development, engineering, and human resources can access various features through text commands.\n\nThe platform provides access to a wide range of business tools through conversational interactions, removing the need for separate applications. Features include creating kanban boards, building forms, generating link-in-bio pages, converting file formats, and producing AI-generated images, all within the chat environment. It includes specialized AI agents for tasks related to strategy, sales, marketing, product development, engineering, and human resources. The workspace supports multiple AI models, including GPT, Claude, and Gemini, and offers an agentic AI mode that autonomously plans and executes tasks.\n\nCollio uses a credit-based system and offers different access levels. Team collaboration features allow multiple users to work within the same workspace, while an incognito mode provides privacy for sensitive conversations. The platform does not require technical skills or coding knowledge, as all functions are accessed through natural language commands.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32c4804d-9aa7-4d8a-8ae2-5453fd0c3984.png","url":"https://www.softwareadvice.com.au/software/544354/Collio","@type":"ListItem"},{"name":"GafferBot AI","position":18,"description":"GafferBot AI is an artificial intelligence-powered customer service platform designed for trade professionals in the United Kingdom. It manages customer communications across channels such as web chat, WhatsApp, and Instagram, operating continuously to ensure all enquiries are addressed. The platform is tailored for plumbers, electricians, builders, and other tradespeople who need to handle customer requests while working on job sites.\n\nThe platform includes automated lead qualification to score and prioritize incoming enquiries. It can detect urgent situations such as burst pipes or power outages. It generates instant quotes based on custom pricing parameters and schedules appointments directly into calendars such as Google Calendar or Outlook, checking availability to avoid conflicts. The platform also includes invoicing functionality, allowing businesses to send invoices and accept online payments. All customer interactions, bookings, invoices, and performance metrics are accessible through a centralized dashboard.\n\nThe AI receptionist can be customized to align with specific business needs, including tone of voice, service offerings, coverage areas, and pricing structures. If the AI encounters questions outside its programmed knowledge, it collects customer contact details and flags the conversation for follow-up.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20b7b610-cb43-4d1e-a122-4ee61788a894.png","url":"https://www.softwareadvice.com.au/software/549263/GafferBot-AI","@type":"ListItem"},{"name":"Viova","position":19,"description":"Viova is an AI voice agent designed to manage inbound calls for automotive dealerships at all hours. It supports both fixed operations and variable operations teams, addressing missed calls by providing immediate and professional responses to customer inquiries.\n\nThe platform schedules service appointments directly into the dealership's management system in real time while checking live availability. It offers three deployment modes: Front Desk mode handles all incoming calls, Overflow mode answers when staff are unavailable, and Extended Hours mode provides coverage outside regular business hours. The AI agent uses the dealership's knowledge base to answer questions, performs call transfers for complex situations, and sends SMS messages and emails as needed. A performance dashboard tracks call activity, booked appointments, sent messages, and interaction trends.\n\nThe system greets callers by name, responds in a natural tone, and captures and confirms phone numbers automatically. It provides detailed insights into call outcomes and customer interactions through an analytics interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3225fda6-18a7-4a77-bb7b-4a4ab8f2b6a3.png","url":"https://www.softwareadvice.com.au/software/550606/Viova","@type":"ListItem"},{"name":"Chamelio","position":20,"description":"Chamelio is a legal intelligence platform designed to help in-house legal teams manage contracts, policies, and critical documents using artificial intelligence. It supports corporate legal departments across various industries and adapts to different operational needs, company cultures, and strategic goals. The platform handles a range of document types, such as contracts, policies, playbooks, and board materials.\n\nThe platform includes automated contract review and redlining features through a Microsoft Word add-in. It generates playbooks based on past negotiations and provides AI-driven contract analysis. Key clauses, terms, and obligations are automatically extracted and structured without manual tagging. Legal intelligence is delivered through communication tools such as Slack, Teams, and email, allowing teams to access information within their workflows. Relevant terms, dates, and obligations are shared directly with appropriate teams, streamlining processes and converting legal data into actionable tasks.\n\nChamelio is SOC 2 Type II compliant and uses enterprise-grade security protocols to protect customer data, which is not used to train external AI models. The platform does not require an implementation process, enabling teams to begin operations quickly by uploading documents or connecting existing tools. Its modular design allows teams to start with specific use cases and expand functionality as needed, while accommodating specialized industry terminology and organizational requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1be203c5-bc2a-41d8-b678-4e9e2f9091a1.jpeg","url":"https://www.softwareadvice.com.au/software/531032/Chamelio","@type":"ListItem"},{"name":"Helpfeel","position":21,"description":"Helpfeel is an AI-powered self-service resolution system designed to address inquiries from external customers and internal employees. It is used by organizations across various industries to manage support workloads and enhance user interactions. The system is utilized by customer support teams, marketing departments, internal helpdesks, and call centers to handle inquiries through automated knowledge management.\n\nThe platform includes several modules that work together to provide support solutions. Helpfeel FAQ uses proprietary AI technology and intent prediction to guide users to accurate answers through a search-based system. Helpfeel Agent Mode offers conversational AI for dialogue-based support. Helpfeel Analytics analyzes customer and employee feedback, while Helpfeel Marketing focuses on optimization and conversion. Helpfeel Support provides AI-enabled ticket management. The system refines knowledge resources through continuous AI learning.\n\nThe platform is ISO/IEC 27001:2022 certified for information security management, ensuring data protection. It is used by hundreds of organizations to reduce inquiries, improve response times, and support user engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45ae1ecd-9f1b-412f-9c54-f6703ed583c7.png","url":"https://www.softwareadvice.com.au/software/501534/Helpfeel","@type":"ListItem"},{"name":"Viqal","position":22,"description":"Viqal is an artificial intelligence assistant designed to automate guest communication for hotels through messaging platforms such as WhatsApp, SMS, and RCS. It is used by boutique hotels, independent properties, hotel groups, and hospitality operators managing multiple locations. The platform helps provide instant responses to guest inquiries while reducing the workload on front desk and reception teams.\n\nIt connects with property management systems such as Mews, Protel, Cloudbeds, and Kross Booking to perform tasks such as extending reservations, updating guest folios, and processing charges. A unified team inbox consolidates all guest conversations into one interface, where the AI manages routine inquiries and escalates more complex requests to staff with full conversation context. Automated WhatsApp campaigns can send messages based on stay timelines or property management system events. The system also identifies upselling opportunities for services such as late checkout, spa bookings, food and beverage options, and room upgrades within guest conversations.\n\nViqal supports over two hundred languages and integrates with existing hotel technology without requiring system replacements. It distinguishes between automated resolutions and staff interventions, marking conversations accordingly in the team workspace. The platform tracks revenue from conversational upsells and maintains a complete history of guest interactions across all communication channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ccb9441e-48d1-46dc-bf23-026dca0ef473.png","url":"https://www.softwareadvice.com.au/software/553658/Viqal","@type":"ListItem"}],"numberOfItems":22}
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