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description: Page 3 - Discover the best Chatbot Software for your organisation. Compare top Chatbot Software tools with customer reviews, pricing and free demos.
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title: Page 3 - Best Chatbot Software - 2026 Reviews, Pricing & Demos
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# Chatbot Software

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## Products

1. [INSIDE](https://www.softwareadvice.com.au/software/137005/inside) — 4.6/5 (41 reviews) — INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance secto...
2. [Haptik](https://www.softwareadvice.com.au/software/359092/haptik) — 4.4/5 (41 reviews) — Haptik is a conversational AI platform designed to help businesses in telecom, travel, hospitality, financial service...
3. [Conversational Cloud](https://www.softwareadvice.com.au/software/13840/liveengage) — 4.3/5 (41 reviews) — LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging...
4. [B2Chat](https://www.softwareadvice.com.au/software/341155/b2chat) — 4.8/5 (39 reviews) — B2Chat is a Web App Platform that enables businesses of all sizes to connect with customers via instant messaging to ...
5. [Quiq](https://www.softwareadvice.com.au/software/173542/quiq) — 4.5/5 (37 reviews) — Quiq is a cloud-based solution that helps small to large organizations automate customer communication processes on b...
6. [yellow.ai](https://www.softwareadvice.com.au/software/102266/yellowmessenger) — 4.5/5 (37 reviews) — Yellow.ai is a leading provider of generative AI-powered customer service automation, dedicated to transforming how e...
7. [Desku](https://www.softwareadvice.com.au/software/371788/desku) — 4.7/5 (36 reviews) — Desku is AI Customer Service Software With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations. Desku.io ...
8. [Breeze](https://www.softwareadvice.com.au/software/261809/clearbit) — 4.5/5 (34 reviews) — Clearbit is a lead management platform that allows users to perform in-depth research on their leads. It is powered b...
9. [Acobot](https://www.softwareadvice.com.au/software/124165/acobot) — 4.9/5 (31 reviews) — Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retaile...
10. [Denser AI](https://www.softwareadvice.com.au/software/442914/denser-ai) — 5.0/5 (31 reviews) — Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on web...
11. [Sendbird](https://www.softwareadvice.com.au/software/76668/sendbird) — 4.2/5 (31 reviews) — Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI...
12. [Serviceform](https://www.softwareadvice.com.au/software/359342/serviceform) — 4.6/5 (30 reviews) — Serviceform is a website conversion and customer communication platform designed to help businesses turn website visi...
13. [Smith.ai](https://www.softwareadvice.com.au/software/146788/smith-ai) — 4.8/5 (29 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
14. [Formilla.com](https://www.softwareadvice.com.au/software/87842/formilla) — 4.8/5 (29 reviews) — Formilla.com is a cloud-based provider of customer messaging software for sales, marketing, and customer support. Wit...
15. [Botsify](https://www.softwareadvice.com.au/software/346659/botsify) — 4.6/5 (29 reviews) — Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personali...
16. [Leadoo](https://www.softwareadvice.com.au/software/107403/leadoo) — 4.6/5 (29 reviews) — Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and...
17. [numia](https://www.softwareadvice.com.au/software/366231/debsign) — 4.4/5 (29 reviews) — Debmedia is customer satisfaction software that helps organizations integrate service channels to optimize the client...
18. [Chatfuel](https://www.softwareadvice.com.au/software/170185/chatfuel) — 4.3/5 (28 reviews) — Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook...
19. [Zipchat](https://www.softwareadvice.com.au/software/428460/zipchat) — 4.8/5 (26 reviews) — E-commerce has evolved through distinct eras: first came physical stores, then online shopping, followed by years of ...
20. [Engati](https://www.softwareadvice.com.au/software/93800/engati) — 4.0/5 (25 reviews) — The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent...
21. [Alana](https://www.softwareadvice.com.au/software/257244/alana-ai) — 4.8/5 (25 reviews) — Alana is an AI chatbot that provides features such as marketing, customer service, and sales support. It is focused o...
22. [Boost.AI](https://www.softwareadvice.com.au/software/118473/boost-ai) — 4.8/5 (23 reviews) — boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for securi...
23. [hello24.ai](https://www.softwareadvice.com.au/software/362960/hello24-ai) — 4.7/5 (22 reviews) — hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on What...
24. [eBanqo](https://www.softwareadvice.com.au/software/344298/ebanqo) — 4.2/5 (22 reviews) — eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their service...
25. [iAdvize](https://www.softwareadvice.com.au/software/457231/iAdvize) — 4.2/5 (22 reviews) — iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for ...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Links

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Pricing is available on request and support is extended via live chat, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8826878d-0ea4-44ad-8773-e40ddb95a68d.png","url":"https://www.softwareadvice.com.au/software/359092/haptik","@type":"ListItem"},{"name":"Conversational Cloud","position":3,"description":"LivePerson's Conversational Cloud offers live chat and messaging on a variety of digital channels including messaging directly on your business’s website or mobile app, SMS, Email, WhatsApp, Facebook Messenger, Apple Business Chat, Line, WeChat and Google RCS. LivePerson’s Conversational Cloud platform makes it easy for agents to respond to incoming chats and messages from a single place and for AI-powered chatbots to simultaneously run on all messaging channels.\n\n\nThe Conversational Cloud platform handles hosting, monitoring, routing, and management processes to deploy and optimize chatbots. Conversation Builder, the company's self-service chatbot building platform, makes it easy to build automated conversations using a point-and-click interface. Maven, the company’s AI-engine, works behind-the-scenes using advanced natural language understanding to detect intents and route conversations to the appropriate bots or human agents that are best equipped to handle the conversation.\n\n\nConversational Cloud has robust reporting capabilities that enable businesses to optimize performance and gauge return on investment in real-time. Every aspect of each conversation is tracked within the platform, including the duration, sentiment and CSAT, consumer intents, and even customizable outcomes such as conversions. The platform offers robust out-of-the-box analytics along with the ability to build custom reports that align to specific KPIs. Conversational Cloud’s reporting capabilities also help optimize agent and bot performance over time while providing invaluable business insights pertaining to customer trends, brand perception, product use cases and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60b0f0a9-7d7a-4895-a187-8b88c1efe2b1.jpeg","url":"https://www.softwareadvice.com.au/software/13840/liveengage","@type":"ListItem"},{"name":"B2Chat","position":4,"description":"B2Chat is a Web App Platform that enables businesses of all sizes to connect with customers via instant messaging to a variety of channels including WhatsApp, Facebook Messenger, Instagram, Telegram, and LiveChat. The platform enables organizations to respond to customers on a unified site and analyze details of interactions. \n\nB2Chat includes automatization bots, which lets companies reply to every single message instantly and measure client satisfaction. It allows users to analyze conversations in real-time and stats such as response time rates. Additionally, agents can use tags to label customer profiles and group themselves in teams called \"departments\". \n\nB2Chat simplifies sales and customer service via instant messaging. It is available for monthly subscriptions and offers support via email and an online support center.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2dc33aad-3228-4e86-8928-3d6763184545.jpeg","url":"https://www.softwareadvice.com.au/software/341155/b2chat","@type":"ListItem"},{"name":"Quiq","position":5,"description":"Quiq is a cloud-based solution that helps small to large organizations automate customer communication processes on business websites using artificial intelligence (AI). It provides a live chat module, which allows IT professionals to engage and resolve queries of website visitors by routing requests to respective team members.\n\n\nAgents can utilize the forms management module to capture customers’ preferences and provide resolutions based on requirements. Quiq enables teams to provide pre and post-sales support to customers on a unified dashboard, improving customer retention for businesses. Businesses can improve brand experience by automatically realigning customers with previously interacted agents and allowing them to restart conversations from where they left off.\n\n\nQuiq comes with an application programming interface (API), which facilitates integration with several third-party platforms, such as Salesforce, Zendesk, Oracle NetSuite and more. Pricing is available on monthly subscriptions and support is extended via phone, email, live chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a0810494-df67-459a-ab3b-d9e74e24002d.png","url":"https://www.softwareadvice.com.au/software/173542/quiq","@type":"ListItem"},{"name":"yellow.ai","position":6,"description":"Yellow.ai is a leading provider of generative AI-powered customer service automation, dedicated to transforming how enterprises engage with their customers. Our platform enables businesses to create memorable and impactful customer conversations, leveraging advanced AI to enhance customer support and drive efficiency. At Yellow.ai, our vision is to pioneer the future of fully autonomous customer support, offering unparalleled operational efficiency and significantly reducing costs for businesses.\n\nHeadquartered in San Mateo, California, Yellow.ai is trusted by over 1100 enterprises across various industries. Our esteemed clientele includes globally recognized brands such as Sony, Domino’s, Hyundai, Ferrellgas, Logitech, Waste Connections, Randstad, Tiket.com, Lulu Group International, Papa Johns, Volkswagen, ITC Ltd., and OYO. These partnerships span more than 85 countries and utilize our services in over 135 languages, showcasing the versatility and global reach of our platform.\n\nWhat sets Yellow.ai apart is our innovative multi-LLM (Large Language Model) architecture. Our platform is continuously trained on over 16 billion conversations annually, ensuring that it remains at the cutting edge of AI technology. This robust training regimen enables our platform to deliver elevated customer experiences, tailored to meet the unique needs of each business and its clientele. By harnessing the power of AI, we help businesses build lasting relationships with their customers, fostering loyalty and satisfaction.\n\nFounded in 2016, Yellow.ai has grown rapidly, establishing offices in six countries to support our global operations. Our expansion is fueled by significant financial backing, having raised over $102 million from prestigious blue-chip investors. This funding has enabled us to scale our operations, invest in advanced research and development, and continuously enhance our platform’s capabilities.\n\nOur generative AI-powered platform is designed to automate a wide range of customer service functions, from answering frequently asked questions to handling complex inquiries. This automation frees up human agents to focus on more strategic tasks, improving overall productivity and customer satisfaction. By integrating seamlessly with existing systems, Yellow.ai provides a cohesive and comprehensive solution that enhances every aspect of customer service.\n\nOne of the core strengths of Yellow.ai is our commitment to continuous innovation. We are constantly exploring new ways to leverage AI technology to benefit our clients. This includes developing new features and capabilities, refining our algorithms, and expanding our data sources to ensure that our platform remains the most advanced and effective solution on the market. Our focus on innovation ensures that our clients always have access to the best tools and technologies to meet their customer service needs.\n\nAt Yellow.ai, we understand the importance of data security and privacy. Our platform is built with robust security measures to protect customer data and ensure compliance with global regulations. We are committed to maintaining the highest standards of data protection, giving our clients peace of mind as they leverage our AI capabilities to enhance their customer service operations.\n\nIn summary, Yellow.ai stands at the forefront of customer service automation, offering a powerful, scalable, and secure AI platform that drives efficiency and enhances customer experiences. With a strong track record of success, significant financial backing, and a commitment to continuous innovation, Yellow.ai is poised to lead the way in the evolution of customer support. Join us as we drive towards a future of fully autonomous customer service, unlocking new possibilities for businesses around the world.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2067b06-547b-4078-8965-4163e71cba34.png","url":"https://www.softwareadvice.com.au/software/102266/yellowmessenger","@type":"ListItem"},{"name":"Desku","position":7,"description":"Desku is AI Customer Service Software With LiveChat, Eva AI Chatbot, Ticketing, and AI Powered Automations.\n\n\nDesku.io offers advanced AI customer service solutions for SMBs and Enterprises, aiming to streamline customer interactions through Ai automation. Their suite includes tools like the Eva AI chatbot and Desku AI Sidekick, which leverage AI to enhance support team efficiency and customer engagement for brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3800c5ee-b07f-4a0d-aca9-d213d1d3ccb1.png","url":"https://www.softwareadvice.com.au/software/371788/desku","@type":"ListItem"},{"name":"Breeze","position":8,"description":"Clearbit is a lead management platform that allows users to perform in-depth research on their leads. It is powered by artificial intelligence and machine learning. It helps users find the most relevant emails for their audience, including company type, location, job title, and more. \n\nTeams can search by email address or domain name to find contacts for the business. Clearbit lets managers gain insights into how likely someone is to buy from the business based on their past behavior with emails including whether they opened them or clicked through links and their actions on the website","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ddf7c01-df18-4a8c-a3de-462bfb23028e.webp","url":"https://www.softwareadvice.com.au/software/261809/clearbit","@type":"ListItem"},{"name":"Acobot","position":9,"description":"Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power online stores by increasing product views and checkouts, reducing cart abandonment, and improving engagement during critical stages in the buyer experience. Main features include a virtual shop assistant with upselling and cross-selling capabilities, lead capture,\n\n\nWith Acobot, businesses can improve online sales by using Acobot's intelligent bot, Aco, to gently nudge customers throughout the shopping experience. Aco is simple to set up with any online store and is ready within a matter of minutes. Acobot allows users to customize the appearance of the chat widget along with any tasks. Aco can promote items, increase checkouts and reduce cart abandonment by reminding customers about sales prices, offering discounts when necessary, and up-selling/cross-selling items to increase the quality of the buyer experience.\n\n\nAcobot offers a group of dedicated specialists to help implement and ensure the success of Aco.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/620788a1-fabc-4399-ae2e-f4ee72f1dde0.png","url":"https://www.softwareadvice.com.au/software/124165/acobot","@type":"ListItem"},{"name":"Denser AI","position":10,"description":"Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on websites. This technology is aimed at companies looking to improve their website search functions and user interactions. By providing precise answers and citations, Denser AI minimizes the occurrence of hallucinations commonly found in other AI systems.\n\nKey features of Denser AI include its ability to power semantic search and chat functions across entire websites. The system delivers accurate answers by citing source pages and documents, and offers both document search results and AI-generated responses. Denser AI provides continuous assistance, resulting in significant cost reductions compared to employing human agents.\n\nIn terms of use cases, Denser AI can transform visitor interactions through website chat, facilitating lead generation by collecting customer data. The tool can also assist in the creation of knowledge bases by explaining complex technical documents. Additionally, Denser AI analyzes documents to provide in-depth technical support, and offers compatibility with site scripts, REST, and GraphQL APIs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/39bcf278-507f-4f74-b48b-32234d2627e8.png","url":"https://www.softwareadvice.com.au/software/442914/denser-ai","@type":"ListItem"},{"name":"Sendbird","position":11,"description":"Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences.\n\n\nTrusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Founded in 2013, Sendbird is backed by ICONIQ, SoftBank, Tiger Global and Y Combinator.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/437b761b-e03e-40d2-ae79-f910c5c1d5a5.png","url":"https://www.softwareadvice.com.au/software/76668/sendbird","@type":"ListItem"},{"name":"Serviceform","position":12,"description":"Serviceform is a website conversion and customer communication platform designed to help businesses turn website visitors into leads and customers through real-time conversations and automation. It brings together AI-powered agents, chatbots, live chat, forms, and a unified inbox into a single system that supports both sales and customer support teams.\n\nAt the core of Serviceform is its conversational approach. Instead of relying only on static forms or delayed responses, Serviceform enables businesses to engage visitors at the right moment while they browse a website. AI Agents and chatbots can answer common questions, guide visitors to relevant content or products, and collect contact information automatically. When needed, conversations can be transferred to human agents through live chat, ensuring visitors always receive timely and relevant support.\n\nServiceform supports a wide range of use cases across the customer journey. Sales teams can qualify leads, book meetings, and follow up with prospects, while support teams can handle frequently asked questions and reduce repetitive workload. Forms can be used independently or as part of conversations to capture detailed information without disrupting the user experience.\n\nThe platform is designed to be easy to implement and manage. Businesses can customize conversation flows, messages, and forms without technical expertise. A centralized inbox allows teams to manage conversations from the website and other supported channels in one place, helping improve response times and collaboration. Built-in analytics provide visibility into visitor behavior, conversation performance, and lead generation results.\n\nServiceform is used by small and mid-sized businesses across industries such as ecommerce, real estate, automotive, and education. Ecommerce businesses use Serviceform to assist shoppers during product discovery and checkout, while real estate and automotive teams use it to qualify inquiries and respond faster to leads. Educational organizations use Serviceform to guide prospective students and manage inquiries more efficiently.\n\nBy combining automation with human support, Serviceform helps businesses improve conversion rates, reduce missed opportunities, and deliver more consistent website experiences. It is well suited for teams looking to modernize website communication, streamline customer interactions, and scale engagement without adding manual workload.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8a062fe-77b9-4ea5-b56b-d0e1bd215354.png","url":"https://www.softwareadvice.com.au/software/359342/serviceform","@type":"ListItem"},{"name":"Smith.ai","position":13,"description":"Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help businesses better capture leads and help clients without increasing internal headcount. \n\n\nSmith.ai's AI call answering product, AI Receptionist handles any call scenario with ease and natural conversation flow, collecting information, answering questions, qualifying leads, booking appointments and more. AI Receptionist handles complex calls with ease, and seamlessly transfers to our highly trained human receptionists when requested or needed. Custom playbooks tailored to your unique workflows ensure quality call experiences, personalized to fit your brand. Every AI Receptionist plan includes lead qualification & intake, spam blocking, English & Spanish fluency, rich business insights, free white-glove setup, call recordings & transcripts, & free CRM integrations. Smith.ai integrates extensively with your systems for deeply context-aware calls.\n\n\nSmith.ai's 24/7 Virtual Receptionists are North America-based human receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; perform conflict checks; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients.\n\n\nAll plans come with a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.softwareadvice.com.au/software/146788/smith-ai","@type":"ListItem"},{"name":"Formilla.com","position":14,"description":"Formilla.com is a cloud-based provider of customer messaging software for sales, marketing, and customer support. With a combination of Live Chat and marketing automation tools in one powerful platform, Formilla is an efficient way to communicate with your customers. \n\n\nEasily install Formilla to any website to chat with website visitors right away, with mobile apps available for Android and iPhone devices when you're on the go. Use real-time visitor monitoring to see active visitors, what webpages they are viewing, and initiate chats with them to answer pre-sales questions or provide proactive support.  Automatically increase engagement by greeting customers using time-based triggers to pop-up on any webpage of your site.  \n\n\nHelper Chat Bots use Artificial Intelligence to answer commonly asked questions at any time, day or night.  Consistently train your bot to learn to answer additional questions, freeing up time to focus on other tasks while providing immediate support to your customers.  \n\n\nUse marketing automation tools to target customers with custom In-App pop-up messages that encourage a given action, and keep customers coming back to your website with automatic email messaging.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f999c1e-813d-4f96-a40e-aea285f63bd0.png","url":"https://www.softwareadvice.com.au/software/87842/formilla","@type":"ListItem"},{"name":"Botsify","position":15,"description":"Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Facebook Messenger, and email to manage all communication channels from one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23e42551-5be3-4f4d-893a-681ff997a69e.png","url":"https://www.softwareadvice.com.au/software/346659/botsify","@type":"ListItem"},{"name":"Leadoo","position":16,"description":"Leadoo is a marketing software, which helps businesses convert website traffic into online sales and sales leads, and deliver a personalized user-experience to your visitors. The platform enables organizations to store information about visitors’ interests, accessed pages, online interaction, and click history in unique user profiles for future reference.\n\nLeadoo allows businesses to design and deploy a variety of bots such as InpageBot for lead generation, online sales, customer support, job interviews or event registrations, ChatBot for live customer interaction, VisualBot for conducting, polls, surveys, or voting, and CallbackBot to capture customer information. Features include advertising management, custom domains, API access, interactive dashboard, lead nurturing, and more. The solution also includes messaging functionality, which lets marketers engage with prospects via live chat and messaging applications, and handle communications across WhatsApp, Facebook Messenger or websites via a centralized portal.\n\nLeadoo provides insights into visitors' behavior and interests, competitors, and online interactions via graphs and analytics, enabling managers to identify customer needs and optimize conversation flows. It also supports integrations with various third-party applications such as Salesforce, HubSpot, Shopify, Marketo, and Mailchimp.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/27f345a9-6125-4bfb-a078-7216abfcb538.png","url":"https://www.softwareadvice.com.au/software/107403/leadoo","@type":"ListItem"},{"name":"numia","position":17,"description":"Debmedia is customer satisfaction software that helps organizations integrate service channels to optimize the client journey and transform the customer experience through agile and personalized customer service inside and outside branches. Debmedia makes customer service channels more efficient through video calls, virtual queues, online appointments, chatbots, queue management, surveys, digital signage, and pre-attendants.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8f2accd8-855b-4403-900e-c648ac56c970.jpeg","url":"https://www.softwareadvice.com.au/software/366231/debsign","@type":"ListItem"},{"name":"Chatfuel","position":18,"description":"Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. Users can send automated responses for frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries.\n\n\nChatfuel allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets. Users can utilize the customer relationship management (CRM) module to store contact information and create customer segments based on specific parameters/attributes. Additionally, managers can configure AI rules, enabling chatbots to recognize specific phrases, emojis or emotions.\n\n\nChatfuel comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on monthly subscriptions and support is extended via FAQs, live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89a2a206-5f30-4d95-942c-3b2f4784995a.png","url":"https://www.softwareadvice.com.au/software/170185/chatfuel","@type":"ListItem"},{"name":"Zipchat","position":19,"description":"E-commerce has evolved through distinct eras: first came physical stores, then online shopping, followed by years of manual marketing that gave way to automation. Now we’ve entered a new stage — Agentic Commerce — where AI Agents don’t just support your business, they run it. Zipchat is the first platform built specifically for this new era, giving e-commerce brands a single intelligent AI Agent that sells, supports, and markets automatically.\n\nUnlike traditional automation platforms that rely on flowcharts, logic trees, or complex integrations, Zipchat removes all of that complexity. With Zipchat, there are no nodes to manage, no triggers to configure, and no fragile workflows to fix. You simply give your AI Agent a goal — for example, “increase sales of this product,” “reduce abandoned carts,” or “launch a WhatsApp campaign” — and it acts instantly. Behind the scenes, specialized agents for sales, support, and marketing coordinate together, but you don’t have to manage them. You only see the results: more conversions, more revenue, and happier customers.\n\nThis simplicity is one of Zipchat’s defining advantages. Businesses can set up in minutes, with no heavy onboarding or weeks of training. The focus is on speed and outcomes. From day one, brands see faster responses to shoppers, higher cart recovery rates, and smarter campaigns that automatically adapt to customer behavior.\n\nZipchat is also multi-channel by design. Today, it works seamlessly on your website and WhatsApp, two of the most critical places to engage modern shoppers. Tomorrow, it extends across Email, Instagram, TikTok, Facebook, SMS, and beyond. Wherever customers shop or communicate, Zipchat’s AI Agents will be there — ready to answer, assist, and close the sale.\n\nThe conversations Zipchat powers are what make it stand out. Shoppers today don’t interact with static funnels or generic bots. They ask semantic questions, expect natural answers, and want instant support. Zipchat delivers with human-like, multilingual conversations in over 95 languages. It doesn’t just respond; it understands intent, behavior, and context — guiding shoppers toward the right products and helping them complete their purchase.\n\nOn the marketing side, Zipchat redefines automation by automating the automation itself. Instead of rigid campaigns and one-size-fits-all blasts, Zipchat sends adaptive messages based on what each customer is doing in real time. A user who abandons their cart doesn’t just get a generic reminder; they get personalized outreach across the right channel, at the right moment, with the right message. This raises open rates, increases conversions, and drives more revenue — without requiring your team to constantly manage campaigns.\n\nFor e-commerce businesses, the benefits are clear:\n\nSimpler operations: No flowcharts, integrations, or endless campaign building.\n\nFaster results: Setup in minutes, with immediate impact on sales and engagement.\n\nHigher revenue: More conversions, more recovered carts, and smarter upselling.\n\nBetter customer experience: Natural conversations across channels in 95+ languages.\n\nFuture-proof technology: A platform designed for the next decade of commerce.\n\nZipchat allows business owners and marketing teams to finally step away from the constant burden of managing tools and workflows. Instead, they gain an intelligent partner that runs in the background, 24/7, ensuring their store is selling, supporting, and communicating with customers at all times.\n\nThis is why we say: Marketing automation is dead. Chatbots, static funnels, and outdated systems no longer keep up with how people shop today. Zipchat replaces them with an AI-driven approach that is faster, smarter, and more effective.\n\nE-commerce doesn’t need more tools. It needs a new model. Zipchat provides it — a single AI Agent at the center of your store, orchestrating everything from sales to support to marketing, across channels, across languages, with no complexity for your team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aacac6ab-82cb-4483-9f15-54c9b135f1da.png","url":"https://www.softwareadvice.com.au/software/428460/zipchat","@type":"ListItem"},{"name":"Engati","position":20,"description":"The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. \n\nIt empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, & private labeling. \n\nUsing Engati you can leverage the power of machine learning, NLP/NLU to design.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18ecaf78-a169-4b0a-a8d8-d840c34d81b0.jpeg","url":"https://www.softwareadvice.com.au/software/93800/engati","@type":"ListItem"},{"name":"Alana","position":21,"description":"Alana is an AI chatbot that provides features such as marketing, customer service, and sales support. It is focused on helping users enhance the connection between their customers and their brands.\n\nThe AI chatbot can interact with thousands of customers in a human-like, efficient manner, without appearing repetitive or robotic.\n\nAlana can respond to customer needs and expectations instantly, offering quick and efficient solutions to concerns and questions. Moreover, it is continually adapting and learning  customer preferences, helping make sure that every interaction is unique.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0831d389-5ead-46bd-9259-ce1b4f83c8ae.png","url":"https://www.softwareadvice.com.au/software/257244/alana-ai","@type":"ListItem"},{"name":"Boost.AI","position":22,"description":"boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.\n\nProven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/928ca7d0-f6cb-4eed-8aa4-1e54a7c65dc6.png","url":"https://www.softwareadvice.com.au/software/118473/boost-ai","@type":"ListItem"},{"name":"hello24.ai","position":23,"description":"hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps.\n\nThe platform enables companies to:\n- Improve revenue\n- Re-engage /recover abandoned carts\n- Share products and take orders on WhatsApp\n- Automate cross-sell/re-sell campaigns\n- Deploy marketing campaigns to reach customers on Whatsapp\n- Get more ROI on your marketing spends compared to traditional ads\n- Support customers on chat through our advanced chat automation engine\n- Automate your customer queries.\n\nThe platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.softwareadvice.com.au/software/362960/hello24-ai","@type":"ListItem"},{"name":"eBanqo","position":24,"description":"eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, Webchat and Facebook Messenger.\n\nIf you'd like a platform that aggregates chats from all channels, enabling you to respond to them from one dashboard or an AI chatbot that responds to inquiries 24/7, giving you more time to focus on important tasks, you'd like eBanqo Messenger.\n\nIn addition to these, you can automate workflows that enable your customers to self-serve, either to complete purchases or to resolve issues without speaking to anyone.\n\nOther benefits include Push notifications feature to enable you to send broadcast messages from one central platform to different messaging channels like WhatsApp, Facebook Messenger, Twitter and Instagram, a mobile app to enable you to chat with customers anywhere, anytime and integration into back-end systems and third-party apps including popular CRM like Zoho, Hubspot and Zendesk","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.softwareadvice.com.au/software/344298/ebanqo","@type":"ListItem"},{"name":"iAdvize","position":25,"description":"iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for shoppers that helps retailers achieve optimized conversion rates. It provides support that gives shoppers the information and content they need to buy with confidence. It also offers copilot for agents that helps brands streamline agent productivity and optimize service quality with a unified agent desktop.\n\nWith the product discovery feature, the copilot suggests products tailored to each shopper’s unique needs to optimize conversion rates. It also offers AI-enabled prompts that anticipate shoppers’ questions and invites them to engage.\n\nThe copilot also addresses product information questions by automatically offering instant and reliable answers. The tool responds to order tracking requests and common FAQs by providing automated answers to questions about delivery status, return conditions and payment methods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c2c14db-3a4b-4af4-b9e3-67cc0335dd06.png","url":"https://www.softwareadvice.com.au/software/457231/iAdvize","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/3923/chatbot/software?page=3#itemlist","numberOfItems":25}
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