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description: Page 4 - Discover the best Chatbot Software for your organisation. Compare top Chatbot Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Chatbot Software - 2026 Reviews, Pricing & Demos
---

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# Chatbot Software

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## Products

1. [charles](https://www.softwareadvice.com.au/software/404833/charles) — 4.4/5 (21 reviews) — The Ask \& Order service allows businesses to answer client queries via WhatsApp and help potential customers with...
2. [ElevenLabs](https://www.softwareadvice.com.au/software/515403/ElevenLabs) — 4.7/5 (21 reviews) — ElevenLabs is a cutting-edge AI voice generator platform that transforms written text into realistic spoken audio. Wi...
3. [Hyreo](https://www.softwareadvice.com.au/software/443776/hyreo) — 4.1/5 (21 reviews) — Hyreo is an Intelligent Talent Acquisition \& Management Platform integrated with Artificial Intelligence, Smart I...
4. [Acquire](https://www.softwareadvice.com.au/software/100415/acquire-hd) — 5.0/5 (20 reviews) — Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live ...
5. [HostBuddy AI](https://www.softwareadvice.com.au/software/450239/HostBuddy-AI) — 5.0/5 (20 reviews) — HostBuddy AI offers a cloud-based messaging platform for short-term rental hosts, enabling automated guest communicat...
6. [Sagicc](https://www.softwareadvice.com.au/software/352539/sagicc) — 4.4/5 (19 reviews) — Sagicc is an omnichannel customer service and experience platform, hosted 100% in the cloud, and offered in SaaS (sof...
7. [HappyFox Chat](https://www.softwareadvice.com.au/software/137029/happyfox1) — 4.5/5 (19 reviews) — HappyFox is a cloud-based help desk solution that provides artificial intelligence (AI) chatbots to businesses across...
8. [inconnect](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
9. [Eloquant](https://www.softwareadvice.com.au/software/417304/eloquant) — 4.3/5 (19 reviews) — Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, ...
10. [Wappbiz](https://www.softwareadvice.com.au/software/524069/Wappbiz) — 4.9/5 (18 reviews) — WappBiz is an AI-driven WhatsApp Business API platform designed to transform how businesses communicate with customer...
11. [Heyday](https://www.softwareadvice.com.au/software/88001/heyday) — 4.6/5 (17 reviews) — Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and mark...
12. [Amio](https://www.softwareadvice.com.au/software/117006/amio) — 4.9/5 (17 reviews) — Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries. Amio's chatbot can answe...
13. [Kore](https://www.softwareadvice.com.au/software/286738/kore-ai-bots-platform) — 4.4/5 (17 reviews) — Kore.ai is an on-premise and cloud-based conversational AI platform that helps businesses across airlines, healthcare...
14. [ZyraTalk](https://www.softwareadvice.com.au/software/250420/zyratalk) — 4.7/5 (17 reviews) — ZyraTalk is an AI customer service solution that transforms the way businesses engage with their customers. By harnes...
15. [REVE Chat](https://www.softwareadvice.com.au/software/32021/reve-chat) — 4.2/5 (16 reviews) — The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it ...
16. [The Bot Platform](https://www.softwareadvice.com.au/software/254881/the-bot-platform) — 4.6/5 (16 reviews) — The Bot Platform is a no-code bot building platform designed for internal communication, HR, L\&D, and IT teams to...
17. [Ada](https://www.softwareadvice.com.au/software/171805/ada) — 4.7/5 (15 reviews) — Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experien...
18. [Simplify360](https://www.softwareadvice.com.au/software/344684/simplify360) — 4.4/5 (15 reviews) — Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all...
19. [Mindset AI](https://www.softwareadvice.com.au/software/525825/Mindset-AI) — 4.9/5 (15 reviews) — Mindset AI is an AI-enabled platform that delivers personalized answers from a content library. It works with a range...
20. [Cyara](https://www.softwareadvice.com.au/software/331025/cyara) — 4.5/5 (14 reviews) — Cyara's automated CX Assurance platform helps brands to deliver flawless customer experiences with less cost, effort,...
21. [Fin](https://www.softwareadvice.com.au/software/530033/Fin) — 4.6/5 (14 reviews) — Fin is an AI system designed to assist with customer service by resolving support inquiries across various communicat...
22. [RingCentral Engage Digital](https://www.softwareadvice.com.au/software/54233/ringcentral-engage-digital) — 4.8/5 (13 reviews) — RingCentral Engage Digital is a unified customer service platform that helps you provide consistent, personalized ser...
23. [STAN AI](https://www.softwareadvice.com.au/software/445808/stan-ai) — 4.7/5 (13 reviews) — Feeling overwhelmed by resident inquiries and repetitive tasks? STAN AI, a top-rated solution on Software Advice, is ...
24. [LoyJoy](https://www.softwareadvice.com.au/software/352494/loyjoy) — 4.9/5 (12 reviews) — LoyJoy is the European no-code platform for Agentic AI at the customer interface. Companies use it to automate servic...
25. [SAS Viya](https://www.softwareadvice.com.au/software/396214/sas-viya) — 4.4/5 (12 reviews) — SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports or...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Links

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- [All Categories](https://www.softwareadvice.com.au/directory)

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It integrates Messenger APIs with e-commerce backends to bring company product catalogs & checkouts into conversational layouts and platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52c4f136-d949-4521-9058-ddacccbde0ed.png","url":"https://www.softwareadvice.com.au/software/404833/charles","@type":"ListItem"},{"name":"ElevenLabs","position":2,"description":"ElevenLabs is a cutting-edge AI voice generator platform that transforms written text into realistic spoken audio. With their advanced deep learning models, they provide high-quality audio output, emotion mapping, and a wide range of vocal choices. 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With Hyreo, communication and collaboration between employees and candidates is made tenfold faster and more efficient, promising enhanced talent engagement and recruiting success rates. The efficiency and productivity arising from Hyreo's integration also scale employer branding and candidate retention. \n\nThe conversational AI chatbot promises personalized interactions with prospective candidates to ensure higher engagement and reduced post-offer declines. The around-the-clock conversations, automated follow-ups, feedback collection, and SMS nudge engine allow candidates to be in the know of the progressing stages throughout their recruitment journey. The Intelligent Interview Manager, coupled with the built-in integrations with MS Teams and Google Meet, automates time-consuming scheduling activities and facilitates hassle-free virtual hiring. Assisted by the smart automation functionalities, recruiters can focus more on curating effective plans of action for improved talent acquisition and management efficiency. Moreover, the Hyreo dashboard provides comprehensive data analytics on candidate behavior and propensity, helping recruiters make well-informed hiring decisions. We collaborate with industry leaders and integrate with over 100 diverse apps and tools, from Human Capital Management solutions and Video Plug-ins to Productivity tools and Coding Assessments, to create a superior recruiting experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/952394ee-cd02-4067-90f2-5644e00ab00e.png","url":"https://www.softwareadvice.com.au/software/443776/hyreo","@type":"ListItem"},{"name":"Acquire","position":4,"description":"Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share.\n\n\nAcquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices.\n\n\nSee all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly. \n\n\nIntegrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create campaign triggers and customize chat routing amongst teams. Track all your customer communication across multiple channels in a single timeline and respond instantly from one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59e17f3e-c540-41a7-80ef-3c52fe71f627.png","url":"https://www.softwareadvice.com.au/software/100415/acquire-hd","@type":"ListItem"},{"name":"HostBuddy AI","position":5,"description":"HostBuddy AI offers a cloud-based messaging platform for short-term rental hosts, enabling automated guest communication. Crafted by super hosts, this product emphasizes conversational interactions as its foundation.\n\nHostBuddy AI features extensive property information customization, flexible shift scheduling to meet host coverage needs, and action items derived from detailed conversation analysis, among other capabilities.\n\nIf you want an AI tool that seamlessly integrates with your hosting style, HostBuddy AI is your answer. Embrace the next generation of hosting today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b435568c-616a-4766-ada1-40c441d06f0e.png","url":"https://www.softwareadvice.com.au/software/450239/HostBuddy-AI","@type":"ListItem"},{"name":"Sagicc","position":6,"description":"Sagicc is an omnichannel customer service and experience platform, hosted 100% in the cloud, and offered in SaaS (software as a service) mode. The cost of its implementation depends on the needs and requirements of your company (number of agents, channels, additional modules, etc.), so we invite you to schedule a consultation so that one of our specialists can help you with a diagnosis of your company and a quote.\n\nSagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fe0bc56d-c669-4a6c-aeac-99e344f72a82.png","url":"https://www.softwareadvice.com.au/software/352539/sagicc","@type":"ListItem"},{"name":"HappyFox Chat","position":7,"description":"HappyFox is a cloud-based help desk solution that provides artificial intelligence (AI) chatbots to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and more.\n\n\nHappyFox sorts tickets based on priority and then organizes them based on pre-determined criteria, so that each queue is relevant and managed in a logical manner. Email templates help manage repetitive queries, and these templates can be customized to ensure a relevant response from support team members to clients. Users can utilize the chatbots to quickly retrieve predefined responses for repetitive queries, improving customer experience with the brand.\n\n\nHappyFox offers security features including SSL enabled help desk, encryption by 256 bit AES algorithm, role-based permissions and restricted access based on IPs. Pricing is available on monthly subscriptions and support is extended via email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/79b21a5c-8150-46f4-b656-cc964b80be33.png","url":"https://www.softwareadvice.com.au/software/137029/happyfox1","@type":"ListItem"},{"name":"inconnect","position":8,"description":"Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel communication. inConcert Omnichannel Contact Center includes all the tools needed for successful high-demand contact center operations.\n\nThe solution is engineered to deliver excellence in performance and customer experience, from traditional yet powerful dialers and IVRs to innovative omnichannel chatbots, voice portals, speech analytics and WFM, all powered by artificial intelligence (AI). It is the only platform in its category offering native integration to all existing business applications, designed to deliver added capabilities as and when the user needs them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Eloquant","position":9,"description":"Eloquant is a cloud-based CX platform based in France, and a partner committed to helping European companies manage, orchestrate, measure, and improve conversations with customers thanks to an extended Cloud Contact Center and Voice of Customer Solution. It helps organizations manage customer journeys and offers deployment support. \n\nKey differentiators are: \n- an all-in-one solution (Eloquant is Telecom Operator, Editor, Integrator, and a tailor-made approach at each stage of the project)\n- Security & Data Privacy with European private cloud with GDPR compliancy and our solutions are Certified ISO 27001 and ISO 27701\n- CSR-engaged: Eloquant has a CSR approach in development.\n\nEloquant offers different modules to provide the right and innovative tools to serve the Customer Experience : \nVoice telephony (PABX & VoIP)\nDigital channels (Email, Livechat, Messaging, Social media)\nVideo, Chatbot, VoiceBot\nCustomer and Empoyee satisfaction survey\nSemantic AI\nQuality Management\nRecording\nOpen solution - API-based\nCRM and UCaaS connectors","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b64e0df-acc0-40d0-9bb5-a370fc76d43e.jpeg","url":"https://www.softwareadvice.com.au/software/417304/eloquant","@type":"ListItem"},{"name":"Wappbiz","position":10,"description":"WappBiz is an AI-driven WhatsApp Business API platform designed to transform how businesses communicate with customers. By combining automation, intelligent chatbots, campaign management, and a shared team inbox, WappBiz enables businesses to engage customers at every stage of their journey—from first inquiry to post-sale support.\nThe platform supports Click-to-WhatsApp ads, structured lead capture, automated drip campaigns, AI chatbots, product catalogues, and seamless integrations with tools like CRMs, payment gateways, and analytics platforms. WappBiz is built to reduce response times, improve conversion rates, and help businesses scale communication without increasing operational overhead.\nUsed across industries such as real estate, healthcare, e-commerce, education, and logistics, WappBiz empowers businesses to turn conversations into measurable growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9a5fe9b-24f1-46af-b197-efca8ce3ec96.png","url":"https://www.softwareadvice.com.au/software/524069/Wappbiz","@type":"ListItem"},{"name":"Heyday","position":11,"description":"Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams. With Heyday, ecommerce businesses deliver exceptional customer experience throughout the customer journey—right from acquisition to engagement and support. Heyday’s chatbot is loved by pure-play ecommerce merchants, brick-and-mortar retailers, and direct-to-consumer brands. \n\n\nWith this conversational AI chatbot, businesses automate mundane tasks, while enabling their human team to focus on high-value interactions. Ecommerce businesses leverage Heyday to engage with customers, on the back of powerful conversational user experience (UX) with rich messaging features. \n\n\nSome of the key features of Heyday include FAQ automation such as order status and shipping, lead capture via conversational triggers, Click-to-Messenger campaigns, campaign analytics, CSAT scores, multichannel support including Messenger and email, dynamic cart creation, and more. \n\n\nWith the Heyday ecommerce chat platform, admins can track agent performance and campaign and chatbot engagement metrics, while agents can view all conversations in a unified inbox, create shopping carts on the fly, send canned responses, receive notifications on the Heyday mobile app etc.\n\n\nHeyday integrates tightly with several third-party applications such as Magento, Facebook Messenger, Prestashop, Salesforce, Shopify, SAP Hybris, AgileCRM, Twitter, WhatsApp and more. \n\nBrands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. All the while, Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5fcd9a3-2156-4182-a1a7-4f667a2821cd.png","url":"https://www.softwareadvice.com.au/software/88001/heyday","@type":"ListItem"},{"name":"Amio","position":12,"description":"Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.\n\nAmio's chatbot can answer any after-sales query but it can also help with purchasing by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them, your e-commerce store can increase conversion by over 20%.\n\nAmio will use your product feeds to keep you up-to-date on stock, price changes, and new products.\n\nAdding Amio to your online store is simple and doesn't require much time:\n\n1. AI training - add product feeds and other e-shop information\n2. Change static answers - order status, complaints, etc.\n3. Connect it to the helpdesk - allow customers to connect with your live agents.\n4. Deployment - use Google Tag Manager (GTM) or JavaScript.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64fba5d3-b28c-4348-ba21-ca831aa2be28.png","url":"https://www.softwareadvice.com.au/software/117006/amio","@type":"ListItem"},{"name":"Kore","position":13,"description":"Kore.ai is an on-premise and cloud-based conversational AI platform that helps businesses across airlines, healthcare, telecom, banking, insurance, retail, and other industries automate customer interactions via a unified portal. The platform enables organizations to streamline communication with clients and customers across voice and digital channels.\n\nKore.ai enables enterprises to design, create, launch, host and manage artificial intelligence (AI)-enables virtual assistants. It offers a host of features such as analytics, bot lifecycle management, developer collaboration, task execution framework, digital forms, conversational designer and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1649489-5c90-47ad-b582-c0c968755695.png","url":"https://www.softwareadvice.com.au/software/286738/kore-ai-bots-platform","@type":"ListItem"},{"name":"ZyraTalk","position":14,"description":"ZyraTalk is an AI customer service solution that transforms the way businesses engage with their customers. By harnessing the power of AI automation, ZyraTalk empowers businessesany questions.  Whether it's new customer leads, resolving support inquiries, or even streamlining the hiring process, ZyraTalk's cutting-edge AI technology is designed to automate conversations for every scenario. This innovative platform enables businesses to deliver instant answers and unparalleled support to their customers.\n\nAt the heart of ZyraTalk lies the Playground, an immersive feature that allows users to experience mind-blowing AI capabilities firsthand. By selecting various categories such as Plumbing/HVAC, Marketing Agency, Medical, Legal, or even building custom AI, users can witness the true potential of ZyraTalk's AI technology in action. The Playground serves as a dynamic showcase, demonstrating how ZyraTalk seamlessly automates complex tasks and opens up a world of possibilities.\n\nZyraTalk caters to a wide range of use cases, making it a versatile solution for diverse business needs. By automating customer support, businesses can provide instant responses and resolutions to customer inquiries, ensuring an efficient support experience. Leveraging ZyraTalk's AI automation for lead capture has shown to increase online leads by up to 20%, empowering businesses to expand their customer base and drive growth. Furthermore, ZyraTalk streamlines the hiring process by automating specific aspects, allowing companies to efficiently qualify candidates and optimize their hiring workflows.\n\nThe exceptional quality of ZyraTalk's service has earned it high praise from both partners and customers. With its quick and efficient customer support, ZyraTalk is a trusted partner for businesses, promptly addressing their needs and ensuring a smooth user experience. Danielle Rao, VP of Operation & Marketing at GP Voice, testifies to the value of ZyraTalk's AI chat service, highlighting its worth as an investment and the outstanding support it delivers.\n\nBecoming a partner of ZyraTalk opens up a world of opportunities for businesses. The Partner Program offers an enticing 20% lifetime revenue share on all accounts, ensuring ongoing success and rewards for partners and their clients. By joining forces with ZyraTalk, businesses can entrust the management of marketing collateral, onboarding, customer support, and billing to the platform, allowing them to focus on their core expertise. Exclusive access to the partner portal provides valuable insights into clients' performance, enabling partners to make data-driven decisions. Additionally, ZyraTalk offers co-marketing opportunities, showcasing partners on its blog, LinkedIn posts, webinars, and other channels to amplify brand exposure and drive growth.\n\nIn conclusion, ZyraTalk stands as the ultimate AI customer service solution, revolutionizing conversations and elevating customer experiences. With its capabilities, diverse use cases, and partner benefits, ZyraTalk is the go-to platform for businesses seeking to harness the power of AI automation and deliver great customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2c35fca-f504-4b13-9fb8-f09c3e45ebf9.png","url":"https://www.softwareadvice.com.au/software/250420/zyratalk","@type":"ListItem"},{"name":"REVE Chat","position":15,"description":"The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it on Facebook Messenger, for both lead generation and customer support. \n\nIt comes with Live Chat, Chatbot, Video Chat, Screen Sharing, and Multi-channel features that allow the customer to get support in real-time. It enhances customer experience and makes it more convenient for the customers to interact with a brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/423a2442-ffcf-4dbc-9014-3fbd191d0fb6.png","url":"https://www.softwareadvice.com.au/software/32021/reve-chat","@type":"ListItem"},{"name":"The Bot Platform","position":16,"description":"The Bot Platform is a no-code bot building platform designed for internal communication, HR, L&D, and IT teams to create, deploy, and manage custom bots. It enables organizations to automate workflows, digitize processes, increase productivity, and enhance the employee experience.\n\nWith The Bot Platform, you can effortlessly create apps, automate workflows, and integrate processes into communication channels and digital environments used by both your staff and customers. \n\nThe Bot Platform is utilized by businesses for a variety of purposes, including:\n\n- Facilitating smooth onboarding processes for new staff members.\n- Implementing recognition programs to appreciate employees' achievements.\n- Establishing systems for employee innovation and idea-sharing.\n- Capturing valuable feedback from employees in a structured manner.\n- Conducting anonymous Q&A sessions with leadership.\n- Providing interactive employee handbooks for easy access to information.\n- Automatically answering IT or HR-related questions.\n- Sending important company updates and information.\n- Collecting news and insights from frontline staff members.\n- Promoting awareness and usage of HR policies and benefits.\n\nBy utilizing The Bot Platform, teams can streamline their operations, optimize communication, and foster an efficient and engaging employee environment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a70528a-c952-4a8f-813d-b771a1ce2fa2.png","url":"https://www.softwareadvice.com.au/software/254881/the-bot-platform","@type":"ListItem"},{"name":"Ada","position":17,"description":"Ada is the omnichannel AI platform for customer service - built to automate, scale, and elevate the customer experience across support channels with AI agents. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion interactions since 2016.\n\nAda’s generative AI agents act as your most valuable customer service employee, delivering always-on, global support across every channel and language. From email and messaging to voice and beyond, Ada consolidates support operations, breaks down silos, and gives teams time back to focus on what matters most.\n\nAI Voice: Eliminate wait times with natural, fast, and frustration-free phone support—no IVR menus, only effortless resolutions.\n\nAI Messaging: Deliver always-on, personalized customer support across social, web, mobile, SMS, and more.\n\nAI Email: Turn your email channel into a productivity powerhouse with AI automation that resolves 70% of emails instantly.\n\nDesigned for enterprise, Ada combines automation and intelligence with unmatched control, transparency, and security. Own your AI customer service strategy end-to-end within one platform. Coach your AI agent, track performance, ensure compliance, and integrate seamlessly—all in one place.\n\nAutomate complex SOP workflows—from refunds to trial extensions, train your AI agent to follow SOPs with precision using Ada playbooks.\n\nMeasure ROI—Track CSAT, automated resolutions, NPS, and custom KPIs that matter to your business, so you can prove performance and prioritize what’s working.\n\nEnterprise-grade security—HIPAA, SOC2, and GDPR compliant to safeguard sensitive data with industry-leading security practices.\n\nEffortlessly integrate your tech stack—a robust ecosystem of out-of-the-box integrations and flexible APIs for a seamless flow of data. \n\nDiscover how Ada can resolve 83% of customer inquiries automatically, reduce costs, and achieve faster response times and higher CSAT, without compromising quality. Book a free consultation with our AI customer service experts to discover how you can deliver efficient, high-quality support on every channel.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c0b9595-be77-459b-8d14-2f771231fa18.png","url":"https://www.softwareadvice.com.au/software/171805/ada","@type":"ListItem"},{"name":"Simplify360","position":18,"description":"Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels.\n\nSimplify360 has been helping businesses deliver exceptional customer support for over a decade now. Our customer support software helps businesses manage all their customer interactions from one inbox - Social Media, Email, In-app Chat, Web chat, Instant messengers, Google My Business, TripAdvisor, Yelp, Amazon, Playstore, App Store, Zomato, eCommerce platforms, and more. The software also helps businesses with Social Listening, Review Management & ORM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6844be8-ed70-4fb1-b9f9-5208565c6939.png","url":"https://www.softwareadvice.com.au/software/344684/simplify360","@type":"ListItem"},{"name":"Mindset AI","position":19,"description":"Mindset AI is an AI-enabled platform that delivers personalized answers from a content library. It works with a range of learning materials such as training courses, videos, and podcasts. The platform is designed for edtech companies, employee training departments, training organizations, and enterprise workplaces. It helps transform static learning libraries into conversational AI agents.\n\nMindset AI's features include performance support and scalable digital coaching. Users can locate and access learning materials through the built-in search functionality. It also enables users to brainstorm ways to apply knowledge, receive overviews of lengthy content, and draft documents. The AI agents help simulate real-world scenarios, recommend content, and provide personalized coaching.\n\nThe platform allows users to build multiple agents for different teams, topics, or clients. Each agent's personality, tone, and responses can be customized. Mindset AI requires no coding, enabling users to set up agents using plain language. It integrates with workplace applications, provides analytics on user engagement, and ensures the security and performance of the AI agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9ecaaf68-cd82-4af5-8b25-f2c4646bc1fd.jpeg","url":"https://www.softwareadvice.com.au/software/525825/Mindset-AI","@type":"ListItem"},{"name":"Cyara","position":20,"description":"Cyara's automated CX Assurance platform helps brands to deliver flawless customer experiences with less cost, effort, and risk. Cyara supports the complete CX software development lifecycle, from design to functional and regression testing, load testing, and production monitoring, enabling enterprises to design, build, and maintain optimal customer journeys at scale, across voice and digital channels, all while reducing the risk of customer-facing defects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c566012b-95d2-4e5a-b5ab-78943ece83a9.png","url":"https://www.softwareadvice.com.au/software/331025/cyara","@type":"ListItem"},{"name":"Fin","position":21,"description":"Fin is an AI system designed to assist with customer service by resolving support inquiries across various communication channels. It is suitable for businesses in industries such as technology, retail, and financial services. The system features a configurable AI architecture that can analyze, train, test, and deploy across channels such as voice, email, live chat, WhatsApp, and social media. It supports multiple languages with real-time translation capabilities.\n\nThe AI engine uses query refinement, retrieval-augmented generation, and accuracy validation to provide precise responses. It includes tools for performance monitoring, such as analytics reports and topic-specific analysis, to help organizations evaluate and improve customer service operations. The platform allows customization of the AI's tone, knowledge base, and handling of complex tasks. It adapts and improves over time by learning from interactions and updates provided by its development team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c50e0ce-2212-43b8-b5b2-4566c4688c89.png","url":"https://www.softwareadvice.com.au/software/530033/Fin","@type":"ListItem"},{"name":"RingCentral Engage Digital","position":22,"description":"RingCentral Engage Digital is a unified customer service platform that helps you provide consistent, personalized service to your customers across all communication channels and makes it easy to support your customers any time, from anywhere. Once set up, the platform automatically routes messages to the most qualified agents based on their skills, languages, specialties and more. You can also set up routing rules that assign incoming messages automatically to these agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6afe89f0-4273-47f2-a113-7d9d5f2b3986.png","url":"https://www.softwareadvice.com.au/software/54233/ringcentral-engage-digital","@type":"ListItem"},{"name":"STAN AI","position":23,"description":"Feeling overwhelmed by resident inquiries and repetitive tasks?  STAN AI, a top-rated solution on Software Advice, is your key to a more streamlined and efficient property management experience. This innovative virtual assistant empowers residents with 24/7 support while freeing up your team to focus on what truly matters – building strong resident relationships and tackling strategic initiatives.\n\nHere's how STAN AI transforms property management, making it a Software Advice favorite:\n\nResident Satisfaction at its Peak: Residents get instant answers to common questions about rent, leases, policies, and the community – all through a user-friendly chat interface accessible via SMS, email, phone, or popular platforms like Whatsapp and Facebook. This seamless experience empowers residents and fosters a happier, more engaged community.\n\nBoost Efficiency and Save Time: Say goodbye to repetitive tasks! STAN AI automates everything from sending lease renewals and rent reminders to managing account information and service requests. This frees up valuable time for property managers to focus on high-impact activities like resident outreach, property improvements, and strategic planning.\n\nSeamless Integration: No need to worry about data silos or clunky integrations. STAN AI seamlessly integrates with your existing property management systems, ensuring a smooth workflow and effortless data exchange.\n\nAI-Powered Learning:  STAN AI is more than just a chatbot. It's a powerful AI tool that learns and adapts to your community's unique needs.  Over time, STAN AI becomes even more efficient at answering resident questions and handling tasks specific to your property.\n\nData-Driven Insights: Gain valuable insights into your resident population and property operations with insightful reports generated by STAN AI.  Use this data to make informed decisions, improve resource allocation, and enhance the overall resident experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aa30a5f-ab26-4423-816f-ac2b832aedd5.jpeg","url":"https://www.softwareadvice.com.au/software/445808/stan-ai","@type":"ListItem"},{"name":"LoyJoy","position":24,"description":"LoyJoy is the European no-code platform for Agentic AI at the customer interface. Companies use it to automate service, sales, and marketing processes via chat and phone – resolving issues end-to-end, not just answering FAQs.\nLoyJoy AI Agents plan and execute processes autonomously: from contract inquiries and product advice to lead qualification. Over 100 process modules allow business teams to set up complex workflows without coding and integrate them into existing systems such as SAP, Salesforce, or legacy applications. First productive results within 4–6 weeks.\nMade in Germany, hosted in the EU, compliant with GDPR, DORA, BFSG, and the EU AI Act. Companies like RTL+ (98% automated resolution), TRUMPF, R+V Insurance, Vaillant, and SCHOTT rely on LoyJoy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/302b5ecf-eaae-42d5-831b-e4eea0c7f00b.png","url":"https://www.softwareadvice.com.au/software/352494/loyjoy","@type":"ListItem"},{"name":"SAS Viya","position":25,"description":"SAS Viya is a cloud-native platform designed for data analytics, machine learning and data management. It supports organizations in industries such as banking, insurance, healthcare, manufacturing and telecommunications. The platform covers the entire analytics lifecycle, from data integration to model deployment and operational decision-making.\n\nIt provides comprehensive data management with access to various data sources and platforms, along with built-in governance, lineage tracking and auditability. The platform includes tools for data mining, machine learning and statistical modeling, accessible through visual and code-based interfaces. Features include automated machine learning, computer vision, forecasting and optimization. SAS Viya Copilot offers AI-powered assistance for data and AI-related tasks.\n\nThe platform includes AI governance tools for fairness testing, bias detection, model explainability and compliance with regulatory requirements. It supports real-time event detection and integrates intelligence into workflows using business rules and decision governance. SAS Viya operates on cloud environments such as AWS, Azure and Google Cloud Platform, as well as on-premises setups. It is designed to enable collaboration among IT teams, data scientists and business users within a unified environment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22936991-b5fd-4428-8f97-fdcb44259d5d.jpeg","url":"https://www.softwareadvice.com.au/software/396214/sas-viya","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/3923/chatbot/software?page=4#itemlist","numberOfItems":25}
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