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description: Page 9 - Discover the best Chatbot Software for your organisation. Compare top Chatbot Software tools with customer reviews, pricing and free demos.
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title: Page 9 - Best Chatbot Software - 2026 Reviews, Pricing & Demos
---

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# Chatbot Software

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Page: 9 / 15\
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## Products

1. [Pneuma Travel](https://www.softwareadvice.com.au/software/419061/pneuma-travel) — 5.0/5 (1 reviews) — Pneuma Travel is a booking engine that allows users to manage their travel plans. Sarah AI, its virtual travel assist...
2. [TransformLeads.com](https://www.softwareadvice.com.au/software/421586/transformleads-com) — 4.0/5 (1 reviews) — Enhance your marketing strategy and drive exceptional results with the comprehensive suite of innovative tools offere...
3. [Robofy](https://www.softwareadvice.com.au/software/416988/robofy) — 5.0/5 (1 reviews) — Robofy is a chatbot, powered by GPT technology, designed for your website. Its automatic training enables it to addre...
4. [Klart AI](https://www.softwareadvice.com.au/software/420414/klart-ai) — 5.0/5 (1 reviews) — Klart AI is an AI assistant tailored to simplify and boost workplace dynamics. The software helps businesses with man...
5. [AgentX](https://www.softwareadvice.com.au/software/442756/agentx) — 1.0/5 (1 reviews) — AgentX is an AI-based platform that enables users to create and deploy customized chatbots and GPTs (generative pre-t...
6. [Botmaker](https://www.softwareadvice.com.au/software/340149/botmaker) — 5.0/5 (1 reviews) — Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in a...
7. [Moveworks](https://www.softwareadvice.com.au/software/345029/moveworks) — 5.0/5 (1 reviews) — Moveworks provides packaged applications and extensibility tools built to scale across thousands of use cases. Underp...
8. [Zoom Virtual Agent](https://www.softwareadvice.com.au/software/450244/Zoom-Virtual-Agent) — 5.0/5 (1 reviews) — Zoom Virtual Agent is an AI-powered chatbot designed to provide customer support. This solution can help resolve cust...
9. [KaraboAI](https://www.softwareadvice.com.au/software/450968/KaraboAI) — 5.0/5 (1 reviews) — KaraboAI offers AI-powered chatbots that help businesses boost sales, cut costs, and improve productivity. These chat...
10. [Sherpa RPA](https://www.softwareadvice.com.au/software/518751/Sherpa-RPA) — 4.0/5 (1 reviews) — Sherpa RPA is a platform for robotic process automation (RPA), featuring a no-code environment, attended and unattend...
11. [SeoRitmo](https://www.softwareadvice.com.au/software/524211/SeoRitmo) — 5.0/5 (1 reviews) — SeoRitmo is an AI-powered SEO tool that helps businesses and agencies improve their online positioning and ranking. I...
12. [Domino CRM](https://www.softwareadvice.com.au/software/525033/Domino-CRM) — 5.0/5 (1 reviews) — Domino CRM is an all-in-one hub for centralized and automated communication with clients through chatbots. Businesses...
13. [MessageMind](https://www.softwareadvice.com.au/software/526373/MessageMind) — 5.0/5 (1 reviews) — MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook M...
14. [Initus](https://www.softwareadvice.com.au/software/526906/Initus) — 5.0/5 (1 reviews) — InitusIO is a robust integration cloud-software solution, that connects e-Commerce, CRM and ERP platforms such as Sho...
15. [Meplo](https://www.softwareadvice.com.au/software/507500/Meplo) — 5.0/5 (1 reviews) — Meplo is a cloud-based chatbot solution that automatically responds to missed calls with SMS or WhatsApp messages. Th...
16. [Mavenoid](https://www.softwareadvice.com.au/software/364386/mavenoid) — 4.0/5 (1 reviews) — Designed for businesses in consumer electronics, power equipment, micromobility, home appliances and other sectors, M...
17. [Engaige](https://www.softwareadvice.com.au/software/518181/Engaige) — 5.0/5 (1 reviews) — Engaige is an AI-powered customer experience platform. It is designed to help companies handle complex customer servi...
18. [BizMagnets](https://www.softwareadvice.com.au/software/431719/bizmagnets) — 5.0/5 (1 reviews) — BizMagnets: ChatOps for WhatsApp Why ChatOps? Today, work happens in chat. For many mid-market businesses, WhatsApp h...
19. [Talkees](https://www.softwareadvice.com.au/software/533840/Talkees) — 5.0/5 (1 reviews) — Talkees is an AI-powered customer support platform that centralizes communication from web chat, email, SMS, WhatsApp...
20. [Nuacem AI](https://www.softwareadvice.com.au/software/365916/conversational-ai-platform) — 5.0/5 (1 reviews) — Nuacem AI is a conversational AI and customer engagement platform that helps enterprises deliver personalized experie...
21. [IMsupporting](https://www.softwareadvice.com.au/software/457101/IMsupporting) — 3.0/5 (1 reviews) — IMsupporting is a cloud-based live chat platform that helps organisations engage website visitors, support customers ...
22. [Vatdi](https://www.softwareadvice.com.au/software/540288/Vatdi) — 5.0/5 (1 reviews) — Vatdi is an AI-powered chatbot platform designed for automated customer support and lead generation on websites and e...
23. [Breezaro](https://www.softwareadvice.com.au/software/547941/Breezaro) — 5.0/5 (1 reviews) — Breezaro is an AI-powered chatbot solution designed to provide automated customer support on business websites. It is...
24. [Onlim](https://www.softwareadvice.com.au/software/318579/onlim) (0 reviews) — Onlim is a conversational AI platform designed to help small to large businesses streamline communication with custom...
25. [Neo](https://www.softwareadvice.com.au/software/174256/neo) (0 reviews) — Students demand instant answers to their questions and to meet their demands, Neo lights-up the student support exper...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Customer Support Software](https://www.softwareadvice.com.au/directory/4658/customer-support/software)

## Links

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-----

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Its multi-language support empowers clients to interact with your enterprise in their preferred language.\n\nUsers can easily integrate Whatsapp, Messenger, Zoom, Google Meet and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75208ff1-08c4-472d-a089-f4519a6e9728.png","url":"https://www.softwareadvice.com.au/software/416988/robofy","@type":"ListItem"},{"name":"Klart AI","position":4,"description":"Klart AI is an AI assistant tailored to simplify and boost workplace dynamics. The software helps businesses with managing tasks in JIRA, sharing files on Google Drive or OneDrive, communicating via Slack or Teams, and maintaining records in Confluence or Notion. Klart AI offers integration with various platforms, including Gmail, Zoomin, and Zendesk. \n\nThe solution ensures compliance in accordance with GDPR protocols, ensuring that the information remains protected. Apart from storing information, administrators can share it with colleagues, ensuring that the team remains on the same page. It allows managers to generate reports in real-time, facilitating decision-making processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a1fe31-f4f8-48ee-a628-2590337cd0a4.jpeg","url":"https://www.softwareadvice.com.au/software/420414/klart-ai","@type":"ListItem"},{"name":"AgentX","position":5,"description":"AgentX is an AI-based platform that enables users to create and deploy customized chatbots and GPTs (generative pre-trained transformers). With a focus on meeting the requirements of businesses and individuals, AgentX provides free access to a range of AI agents, including ChatGPT 4, Gemini, Claude 3, AI image generation, and AI video generation. \n\nThe platform allows users to build chatbots with minimal human intervention. It enables training of the chatbot using specific knowledge and equips it with tools for enhanced performance. Users can generate business leads and integrate the platform with Zapier, as well as create images and video clips. \n\nAgentX also offers features like precise response powered by RAG (retrieval augmented generation), intention detection based on user intention triggers, lead generation and conversion with email notifications, multi-model selection including ChatGPT 4, Gemini, Claude 3, and image generation, extensive embedding knowledge base from the web or chosen documents, deployment and integration options to websites, Discord, and Agent Space, and real-time analytics for insight into lead generation and interaction analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/332eab06-fa7e-4a9a-a59e-5f37780db4bb.jpeg","url":"https://www.softwareadvice.com.au/software/442756/agentx","@type":"ListItem"},{"name":"Botmaker","position":6,"description":"Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels and manage all your conversations in one place. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations.\n\nThrough artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests whether it's a voice or a text message. We are WhatsApp Official Solution Provider, Meta Business Partner, Google Partner and Apple Messaging Service Provider.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eea66bef-c73e-4587-a6ac-e695bcdd8b45.jpeg","url":"https://www.softwareadvice.com.au/software/340149/botmaker","@type":"ListItem"},{"name":"Moveworks","position":7,"description":"Moveworks provides packaged applications and extensibility tools built to scale across thousands of use cases. \n\nUnderpinning these solutions are language models fine-tuned to your company language, business logic, workflows, and data — through deep integrations and real-time ingestion across your enterprise tech stack.\n\nThe result is a single interface across all of your enterprise systems and data that allows employees to get the help they need instantly, leaders to identify and fill opportunities for automation, and developers to build solutions for any use case in minutes without writing code, creating dialog flows, or scripting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20c349e0-06e4-4849-8756-4b1217271d26.png","url":"https://www.softwareadvice.com.au/software/345029/moveworks","@type":"ListItem"},{"name":"Zoom Virtual Agent","position":8,"description":"Zoom Virtual Agent is an AI-powered chatbot designed to provide customer support. This solution can help resolve customer issues quickly and accurately. Zoom Virtual Agent serves a wide range of industries, from contact centers to large organizations. It enables businesses to deliver personalized support experiences.\n\nZoom Virtual Agent uses natural language processing to detect customer needs and provide accurate answers. It can create customized flows and messages for unique customer segments based on their profile or data. The chatbot integrates with leading contact center and CRM software. This boosts efficiency and reduces ticket volumes so support teams can focus on more complex issues. Zoom Virtual Agent is available 24/7 across web, mobile, and social channels. It delivers consistent, high-quality service in multiple languages.\n\nZoom Virtual Agent also provides analytics to help organizations improve their product and support operations. The detailed insights go beyond basic reporting, giving businesses the data they need to enhance the customer experience and drive better business outcomes. With Zoom Virtual Agent, companies can deliver intelligent support that leaves a lasting impression on their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4944ef2c-ffcd-466c-a9ec-5ab05f83c2f9.jpeg","url":"https://www.softwareadvice.com.au/software/450244/Zoom-Virtual-Agent","@type":"ListItem"},{"name":"KaraboAI","position":9,"description":"KaraboAI offers AI-powered chatbots that help businesses boost sales, cut costs, and improve productivity. These chatbots are easy to customize and perfect for SMEs, entrepreneurs, eCommerce sites, and consultancies looking to enhance customer support and streamline operations. With features like live support on websites, they handle everything from customer queries to scheduling and data management effortlessly.\n\nThe chatbots integrate smoothly with popular eCommerce platforms like Shopify and WooCommerce, making online transactions simple and efficient. Businesses can adjust the look and behavior of their chatbots to match their brand, creating a seamless experience for customers on any digital platform.\n\nAdditionally, KaraboAI chatbots can be set up on websites, WhatsApp, and Facebook Messenger, allowing businesses to connect with customers wherever they are. The setup is straightforward, with options for manual data entry or document uploads, ensuring the chatbots are always learning and evolving to meet business needs effectively. This makes it easier than ever for businesses to stay connected with their customers, boost engagement, and drive growth.\n\nDesigned to be user-friendly, these chatbots not only assist in handling customer interactions but also in automating routine tasks, which helps reduce workload and increase efficiency. They are equipped to provide quick and accurate responses to customer inquiries, ensuring that every customer feels valued and well-served. This level of responsiveness not only improves customer satisfaction but also enhances the overall customer experience.\n\nKaraboAI's chatbots are also built to gather and analyze data from customer interactions. This capability allows businesses to gain insights into customer preferences and behavior, leading to better decision-making and more targeted marketing strategies. By leveraging these insights, businesses can create more personalized experiences and offers, further increasing customer loyalty and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6089ba6-9460-4428-abb6-0fae85d48798.jpeg","url":"https://www.softwareadvice.com.au/software/450968/KaraboAI","@type":"ListItem"},{"name":"Sherpa RPA","position":10,"description":"Sherpa RPA is a platform for robotic process automation (RPA), featuring a no-code environment, attended and unattended robots, orchestrator, and process discovery tools. It offers a templating engine using computer vision and natural language processing (NLP) to extract data from several documents such as scanners, emails and more.\n\nKey functionalities include document classification, content recognition, and table extraction. Sherpa RPA enables robot deployment, process selection and no-code scenario development, optimizing dependency on specialized programmers. The platform integrates with various third-party platforms such as SAP and Oracle and offers native RDP and Citrix support. The Sherpa AI server offers large language models (LLMs), ChatGPT-style interface and supports multiple language models for tasks such as voice and image processing, all within a secure, auditable environment.\n\nSecurity features include AES256 encryption, SSL/TLS 1.3 and user access controls. It also undergoes regular security audits. Sherpa RPA automates tasks such as reconciling files from 1C, SAP, and FTP, optimizing operational efficiency and managing error rates.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8e7a7962-4cf4-43fd-b468-08698436a09d.jpeg","url":"https://www.softwareadvice.com.au/software/518751/Sherpa-RPA","@type":"ListItem"},{"name":"SeoRitmo","position":11,"description":"SeoRitmo is an AI-powered SEO tool that helps businesses and agencies improve their online positioning and ranking. It caters to a wide range of industries and organizations looking to enhance their digital visibility and drive more traffic to their websites.\n\nThe tool provides customized templates to create and execute digital strategies, even for those without prior SEO expertise. Users can personalize their questions and queries within the tool, allowing them to achieve success in their online marketing efforts. SeoRitmo positions itself as an AI consultant that brings a company's digital presence closer to profitability.\n\nSeoRitmo offers different user profiles, including agency and enterprise, allowing clients to select the one that best fits their needs and start deriving value from effective SEO strategies tailored to their specific requirements. The tool's AI-driven approach simplifies the complexities of search engine optimization, empowering businesses of all sizes to enhance their online performance and reach their target audience more effectively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25917a9b-c49d-434a-8311-8c966726554a.jpeg","url":"https://www.softwareadvice.com.au/software/524211/SeoRitmo","@type":"ListItem"},{"name":"Domino CRM","position":12,"description":"Domino CRM is an all-in-one hub for centralized and automated communication with clients through chatbots. Businesses can create chatbots in seconds, build and adjust their own flows, and initiate broadcasting marketing campaigns.  \n\nKey features of Domino CRM include automated customer communications, flexible integration with business services and tools, and a secure cloud-based infrastructure. Additionally, the platform employs a variety of nodes, such as text, image, audio and video blocks, payment nodes integrated directly into the bot, calendars for booking, conditional logic, delays, operator assignments, HTTP-requests and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de657b4f-bda6-492d-a2df-e94a2a030eb2.jpeg","url":"https://www.softwareadvice.com.au/software/525033/Domino-CRM","@type":"ListItem"},{"name":"MessageMind","position":13,"description":"MessageMind is an AI-native CRM powered by a human-like AI agent that connects across WhatsApp, Instagram, Facebook Messenger, SMS, email, and voice calls — all inside one advanced unified inbox available on web and mobile. Accessible anytime and anywhere, MessageMind centralizes every customer interaction into one seamless platform. We’ve transformed customer support by building an AI that communicates with real human tone, understands context, and performs full end-to-end actions. The AI can read and interpret text, images, PDFs, documents, and audio messages, then respond naturally while completing real tasks such as tracking orders, checking stock levels, booking appointments, sending reminders, updating CRM records, generating invoices, taking payments, and much more — all autonomously and in real time. MessageMind integrates effortlessly with all major platforms — including Shopify, WooCommerce, Wix, BigCommerce, Squarespace, Stripe, Revolut, Calendly, Google Calendar, Zoom, and existing CRMs — and also supports fully custom integrations to match any workflow or internal system. This makes it a powerful all-in-one solution for e-commerce brands, service businesses, agencies, and enterprises looking to streamline operations and deliver exceptional customer experiences. Easy to train and deploy, MessageMind supports 80+ languages and offers a catalog of over 200 ultra-realistic AI voices, enabling global support through voice calls and voice notes that feel genuinely human. With MessageMind, businesses can unify conversations, automate workflows, reduce operational costs, increase customer satisfaction, and scale support 24/7 — all without expanding their team. It’s the future of customer communication, built for speed, accuracy, and limitless scalability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4319096c-49d1-42bb-9516-89f5354eb2b4.jpeg","url":"https://www.softwareadvice.com.au/software/526373/MessageMind","@type":"ListItem"},{"name":"Initus","position":14,"description":"InitusIO is a robust integration cloud-software solution, that connects e-Commerce, CRM and ERP platforms such as Shopify, Salesforce, NetSuite, Quickbooks and many more. InitusIO also provides the foundation for our AI-accelerators including:  \n\nInitusGPT allows users to automatically create transactions in NetSuite via real-time chat interface.\n\nMigrateEase for Data Visualization delivers seamless extraction and storage of historical data for future reference, eliminating the need to retain expensive sunsetting systems.\n\nInitusOCR is the AI-powered Optical Character Recognition (OCR) tool.\n\nMigrateEase for Data Migration organize your Data Migration process between platforms.\n\nCustom integrations streamline workflows and solve unique business challenges. \n\nInitusIO provides enterprise-grade functionality, delivered turnkey, at an accessible price point for small to mid-sized organizations with lean  IT teams. All of this backed by the Initus support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0336863-9499-43a1-8ce4-4201fdba98ca.webp","url":"https://www.softwareadvice.com.au/software/526906/Initus","@type":"ListItem"},{"name":"Meplo","position":15,"description":"Meplo is a cloud-based chatbot solution that automatically responds to missed calls with SMS or WhatsApp messages. The solution works as a virtual receptionist to handle frequently asked questions via WhatsApp chatbot. It integrates with phone systems and calendars to intelligently route calls. Meplo includes VoIP phone number to serve as custom voicemail system.\n\nFor mobile users, Meplo has iOS and Android apps for call management. For landlines, it can integrate with VoIP business phone systems. It can also integrate with calendars to customize automated responses based on schedules.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ca7c1c4-65f0-4249-9077-5b384edcaa5f.png","url":"https://www.softwareadvice.com.au/software/507500/Meplo","@type":"ListItem"},{"name":"Mavenoid","position":16,"description":"Designed for businesses in consumer electronics, power equipment, micromobility, home appliances and other sectors, Mavenoid is a cloud-based solution that assists with managing customer support processes. \n\nMavenoid enables agents to provide step-by-step guides, media instructions, and video support to clients within a unified platform. It allows integration with various third-party applications, such as Shopify, Zendesk, Salesforce and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f683684-fde8-47eb-b55c-7262ddd55a52.png","url":"https://www.softwareadvice.com.au/software/364386/mavenoid","@type":"ListItem"},{"name":"Engaige","position":17,"description":"Engaige is an AI-powered customer experience platform. It is designed to help companies handle complex customer service inquiries. The platform caters to a range of industries such as printing, fashion, consumer electronics, beauty and cosmetics, SaaS, fintech, travel, and e-commerce. It empowers these companies to deliver exceptional customer support.\n\nThe platform's key features include AI Agent Assist. This feature makes human agents twice as efficient by providing recommendations and automating actions. Engaige's Solve & Support module automatically resolves complex customer service questions. This can reduce costs by up to 80%. The Insights feature uncovers valuable insights from support interactions. This helps companies route tickets, identify trends, and automate knowledge base management. The platform also seamlessly integrates with a company's existing software suite. This ensures a smooth and efficient customer experience.\n\nEngaige's Automated Tagging & Routing functionality automatically tags conversations and routes them to the right agent. This ensures customers receive the most appropriate and efficient support. By leveraging the power of AI, Engaige enables companies to enhance their customer service, reduce costs, and ultimately, drive customer satisfaction and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/142d846b-8fc0-4fb9-96b2-f9fcce156a60.jpeg","url":"https://www.softwareadvice.com.au/software/518181/Engaige","@type":"ListItem"},{"name":"BizMagnets","position":18,"description":"BizMagnets: ChatOps for WhatsApp\n\nWhy ChatOps?\n\nToday, work happens in chat. For many mid-market businesses, WhatsApp has become the default operating system. Support teams resolve queries, field agents coordinate tasks, and managers give approvals — all through WhatsApp. It’s fast, accessible, and familiar. But there’s a fundamental flaw: chat isn’t built for structured work.\n\nAs messages pile up, critical tasks get lost in the scroll. Even high-performing teams miss follow-ups. There’s no system of accountability. No way to track status. No easy way to assign, escalate, or report. What you get is chaos disguised as communication.\n\nChat wasn’t designed to run operations. That’s why we built BizMagnets.\n\nHow We Solve It\n\nBizMagnets turns WhatsApp chaos into clarity. We convert every message into a structured action: a ticket, a task, or a trigger. That way, nothing slips through. Everyone stays aligned. And work moves forward — not in circles.\n\nWe call it ChatOps — a new way to run operations inside WhatsApp, with the structure of a ticketing system, the power of workflow automation, and the simplicity of a conversation.\n\nWith BizMagnets:\n\nIncoming WhatsApp messages can auto-generate support tickets\n\nAppointments and service requests can be booked in WhatsApp\n\nApprovals, checklists, escalations, and follow-ups can run on auto\n\nAll actions are tracked, visible, and auditable\n\nWhat is BizMagnets?\n\nBizMagnets is a WhatsApp-first ChatOps platform that brings structure to your everyday operations. It turns chats into tickets, bookings, and workflows — complete with SLAs, escalations, dashboards, and CRM/HMS/ERP integrations.\n\nIf your team already works on WhatsApp but struggles with missed follow-ups, poor visibility, or Excel-based tracking, BizMagnets is your digital upgrade.\n\nWho It’s For\n\nBizMagnets is designed for enterprises where operations are run through WhatsApp and Excel:\n\nHospitals & Clinics: Automate appointment bookings, insurance workflows, post-visit surveys.\n\nSenior Care & Home Services: Assign staff, track visits, manage helpdesk.\n\nEcommerce & D2C: Manage order issues, returns, delivery updates.\n\nReal Estate: Coordinate site visits, approvals, and sales handovers.\n\nEducation: Handle admissions, counselling, and document collection.\n\nField Teams: Assign, track, and update tasks via WhatsApp.\n\nIf your team creates WhatsApp groups for every process — support, approvals, complaints, or coordination — BizMagnets gives you a better way.\n\nKey Capabilities\n\n1. Support Ticketing on WhatsApp\n\nAuto-ticket creation from WhatsApp chats\n\nSmart assignment to agents or teams\n\nSLA tracking and automated escalations\n\nTicket status: open, pending, resolved, closed\n\nInternal notes, team collaboration\n\nDashboard with resolution time and performance metrics\n\n2. Booking & Service Automation\n\nWhatsApp-based booking forms (no app required)\n\nReal-time appointment slot selection\n\nAutomatic confirmation & reminders\n\nBooking status updates for staff\n\nField team location tracking\n\nPost-service feedback workflows\n\n3. Workflow Automation\n\nDefine custom triggers: when X happens, do Y\n\nAutomate follow-ups for pending approvals\n\nTrigger internal checklists and multi-step flows\n\nIntegrate with HMS/ERP/CRM/Google Sheets\n\nHandle escalations, document uploads, and comments\n\n4. Mobile-First Interface\n\nNo login required for customers or staff\n\nWorks on personal and business WhatsApp numbers\n\nEasy for non-technical field users\n\nRole-based access controls for managers, agents, and admins.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/75e7fb59-06b0-4b4b-bac7-73905e5d212f.jpeg","url":"https://www.softwareadvice.com.au/software/431719/bizmagnets","@type":"ListItem"},{"name":"Talkees","position":19,"description":"Talkees is an AI-powered customer support platform that centralizes communication from web chat, email, SMS, WhatsApp, Messenger, and Instagram into a single unified inbox. It automates repetitive inquiries using intelligent AI agents, helping teams resolve customer questions faster while reducing workload. Talkees improves team collaboration with internal notes, tags, shared context, and reusable reply templates.\n\nThe platform also includes a fully customizable helpdesk where businesses can publish articles and guides for self-service support. With real-time reporting, live chat integration, push notifications, and seamless connections to external tools, Talkees provides a complete solution for managing customer conversations. Companies use Talkees to streamline support processes, offer consistent responses across channels, and deliver a better customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/656a366b-78ca-4415-a6c7-1721cbb271f3.png","url":"https://www.softwareadvice.com.au/software/533840/Talkees","@type":"ListItem"},{"name":"Nuacem AI","position":20,"description":"Nuacem AI is a conversational AI and customer engagement platform that helps enterprises deliver personalized experiences across text, voice, and video. Powered by its proprietary D.E.E.P Cognition Engine and WhiteboxNLU, Nuacem AI enables understanding, multi-lingual interactions, and omnichannel automation. \n\nThe platform combines AI, deployment tools, and enterprise-grade security to support high-volume use cases across banking, telecom, healthcare, retail, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/186a8d06-635f-4c2b-b893-afa8934632f0.jpeg","url":"https://www.softwareadvice.com.au/software/365916/conversational-ai-platform","@type":"ListItem"},{"name":"IMsupporting","position":21,"description":"IMsupporting is a cloud-based live chat platform that helps organisations engage website visitors, support customers in real time, and capture more enquiries. Designed for businesses, support teams, and public sector organisations, the platform combines human live chat with AI-assisted workflows to help teams respond faster and deliver a better online experience.\n\nThe software is built for organisations that want more than a basic chat widget. IMsupporting helps teams manage inbound conversations efficiently, route chats to the right department, collect useful pre-chat information, handle out-of-hours enquiries, and maintain a consistent service across websites and digital channels. This can help improve response times, increase conversion opportunities, reduce missed contacts, and make it easier for teams to manage demand.\n\nKey features include website live chat, hybrid AI and human chat handling, custom chat flows, pre-chat forms, department routing, operator management, offline messaging, reporting and analytics, branding options, and workflow flexibility for different service environments. Teams can use the platform to support customer service, sales, helpdesk enquiries, and digital contact strategies.\n\nWhat sets IMsupporting apart is its hybrid approach. Organisations can use AI to guide, triage, or support conversations while still keeping human agents involved where empathy, judgement, or specialist knowledge is needed. This makes it suitable for organisations that want to improve efficiency without losing the human touch.\n\nIMsupporting also offers onboarding and ongoing support to help teams get set up quickly and make the most of the platform. Whether the goal is better customer support, stronger lead capture, or a more modern digital contact experience, IMsupporting provides a flexible live chat solution that helps organisations communicate more effectively online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5a630a1-b578-40fb-b4f9-4461f5108a61.png","url":"https://www.softwareadvice.com.au/software/457101/IMsupporting","@type":"ListItem"},{"name":"Vatdi","position":22,"description":"Vatdi is an AI-powered chatbot platform designed for automated customer support and lead generation on websites and ecommerce stores. It is suitable for online retailers, educational institutions, enterprises, and businesses across various industries. The platform can be deployed on any website using a script embed or REST API and offers dedicated plugins for WordPress, WooCommerce, Shopify, and OpenCart.\n\nThe chatbot uses Retrieval Augmented Generation technology powered by OpenAI and Gemini to process information from uploaded PDFs, documents, CSVs, product feeds, and website links. It operates continuously to respond to customer inquiries, track order statuses through ecommerce platform synchronization, and collect lead information such as emails, phone numbers, and order details. It supports conversations in over ninety-five languages with automatic language detection and ensures consistent brand representation. For complex scenarios, the system transfers conversations to human agents while retaining the full conversation history and collected data.\n\nCustomization options include settings for colors, fonts, positioning, welcome messages, and agent avatars to align with brand identity. An analytics dashboard provides insights into conversation performance, customer satisfaction, and other key metrics. The platform operates on SOC 2 compliant infrastructure with end-to-end encryption and offers single sign-on with detailed access controls for team management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87059709-dabf-4c98-871c-f94cbec34e12.jpg","url":"https://www.softwareadvice.com.au/software/540288/Vatdi","@type":"ListItem"},{"name":"Breezaro","position":23,"description":"Breezaro is an AI-powered chatbot solution designed to provide automated customer support on business websites. It is intended for small businesses and organizations seeking intelligent, automated assistance for website visitors. The chatbot trains on custom content through file uploads in formats such as PDF, DOCX, TXT, and MD, or by scanning website links to learn from existing web pages.\n\nThe widget is designed to load quickly and minimize impact on website performance while delivering fast responses to visitor inquiries. It uses context-aware technology to provide relevant answers and avoid confusion between similar topics. A human takeover feature allows support staff to transition from automated responses to personal interaction when needed. Conversations can be managed through a dashboard interface.\n\nSetting up the chatbot involves adding a code snippet to a website, which can be completed in a short amount of time. The chatbot operates continuously to address visitor questions at any time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a41c9fe1-0583-45da-a72e-6cfbe01e03b1.jpg","url":"https://www.softwareadvice.com.au/software/547941/Breezaro","@type":"ListItem"},{"name":"Onlim","position":24,"description":"Onlim is a conversational AI platform designed to help small to large businesses streamline communication with customers across multiple channels. Features include traffic analysis, natural language processing, data modeling, and key performance indicator (KPI) tracking.\n\n\nThe application comes with a knowledge graph feature, which enables developers to prepare chatbots using training data in order to interact with website visitors. It helps agents identify customer’s intent and provide answers accordingly. Using the analytics module, businesses can evaluate conversations via indicators and receive recommendations on trending topics of the market.\n\n\nOnlim also offers a live chat platform, which automates conversations with visitors through a welcome message and enables team members to track chat progress via a statistics dashboard. Pricing for the solution is available on request and support is provided via phone, email and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d391ca6e-da5b-4ef7-98dc-c521b2ce6646.png","url":"https://www.softwareadvice.com.au/software/318579/onlim","@type":"ListItem"},{"name":"Neo","position":25,"description":"Students demand instant answers to their questions and to meet their demands, Neo lights-up the student support experience with its 24x7 availability. Neo is an AI-driven chat and voice bot that aims at delivering consistent and friendly end-user experience at higher education institutions.\n\n\n\n\n\nNeo is capable of handling multiple users with different support requests that arise on IT, Financial Aid, Admissions/ Enrollment, Registration & Records, and Student Accounts. The additional features of Neo include integration with Alexa, Google Assistant, Skype, and Facebook; transfer to a live agent with the transcript of the chat with Neo, multi-channel and multi-language support, and more.\n\n\n\n\n\nIntegrating the instant communication interface at the institution eventually minimizes the help desk interactions and reduces the support costs. With Neo, the institutional staff can focus on more pressing issues rather than answering students’ repetitive queries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32c2fb87-865f-4ae9-8ffa-e3b50f2f2a6f.png","url":"https://www.softwareadvice.com.au/software/174256/neo","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/3923/chatbot/software?page=9#itemlist","numberOfItems":25}
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