---
description: Discover the best Conversational AI Platforms for your organisation. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
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title: Best Conversational AI Platforms - 2026 Reviews, Pricing & Demos
---

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# Conversational AI Platforms

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## Products

1. [Text](https://www.softwareadvice.com.au/software/530456/Text-App) — 4.8/5 (5 reviews) — Text App is an AI-driven customer support solution that helps service teams work faster, smarter, and more efficientl...
2. [Fathom](https://www.softwareadvice.com.au/software/423207/fathom) — 5.0/5 (807 reviews) — Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows u...
3. [livepro](https://www.softwareadvice.com.au/software/48737/livepro) — 4.8/5 (182 reviews) — livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the...
4. [ChatBot](https://www.softwareadvice.com.au/software/172837/chatbot) — 4.6/5 (66 reviews) — ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants ...
5. [CoSupport AI](https://www.softwareadvice.com.au/software/435833/cosupport-ai) — 5.0/5 (10 reviews) — CoSupport AI is a fully customizable platform built to automate and transform customer support at scale. Designed for...
6. [Helpfruit](https://www.softwareadvice.com.au/software/199390/Helpfruit) — 4.6/5 (11 reviews) — Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI cha...
7. [Pipedrive](https://www.softwareadvice.com.au/software/321306/pipedrive) — 4.5/5 (3042 reviews) — Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipe...
8. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1753 reviews) — LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capab...
9. [LiveChat](https://www.softwareadvice.com.au/software/27068/livechat) — 4.6/5 (1715 reviews) — LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through the...
10. [Birdeye](https://www.softwareadvice.com.au/software/86768/birdeye) — 4.7/5 (702 reviews) — Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedule...
11. [Weave](https://www.softwareadvice.com.au/software/158992/weave) — 4.3/5 (668 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
12. [Lime Connect](https://www.softwareadvice.com.au/software/158509/userlike) — 4.6/5 (647 reviews) — Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central...
13. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conve...
14. [Dialpad](https://www.softwareadvice.com.au/software/74028/dialpad) — 4.2/5 (562 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
15. [Gong.io](https://www.softwareadvice.com.au/software/75783/gong) — 4.8/5 (560 reviews) — Gong is an AI-based revenue intelligence platform that helps businesses centralize revenue workflows in a unified pla...
16. [Zenvia Customer Cloud](https://www.softwareadvice.com.au/software/390410/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer serv...
17. [ExecVision](https://www.softwareadvice.com.au/software/77370/execvision) — 4.3/5 (348 reviews) — ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor...
18. [Smartsupp](https://www.softwareadvice.com.au/software/87008/smartsupp) — 4.6/5 (343 reviews) — Drive your online sales through conversations. Smartsupp helps businesses deliver a personalized online shopping expe...
19. [Celoxis](https://www.softwareadvice.com.au/software/6434/celoxis) — 4.4/5 (327 reviews) — Celoxis is a powerful project management software specifically designed for medium to large organizations, combining ...
20. [Outreach](https://www.softwareadvice.com.au/software/352419/outreach) — 4.4/5 (308 reviews) — Outreach is a sales execution platform designed for intelligent revenue workflows. It gives teams the tools needed to...
21. [Genesys Cloud CX](https://www.softwareadvice.com.au/software/323407/pureconnect) — 4.3/5 (262 reviews) — Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, to...
22. [Qlik Sense](https://www.softwareadvice.com.au/software/5845/qlik-sense) — 4.5/5 (260 reviews) — Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases....
23. [TextCortex AI](https://www.softwareadvice.com.au/software/323324/textcortex-ai) — 4.7/5 (236 reviews) — Imagine an all-knowing colleague you can integrate right into your workflows and that can tap into your company's com...
24. [SalesLoft](https://www.softwareadvice.com.au/software/169741/salesloft) — 4.3/5 (231 reviews) — Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more reve...
25. [Wati](https://www.softwareadvice.com.au/software/430256/wati) — 4.6/5 (202 reviews) — Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

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Whether you’re a small business improving first-response times or an enterprise managing thousands of tickets daily, Text App adapts to your needs without adding operational overhead.\n\nWith Text App, support teams can deliver faster service, reduce costs, and maintain a consistent brand voice across every channel — all within one intuitive, AI-powered workspace. It’s the modern way to provide customer care that feels personal, even at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e26edb8c-7026-4898-94a3-abb30ef66b00.jpeg","url":"https://www.softwareadvice.com.au/software/530456/Text-App","@type":"ListItem"},{"name":"Fathom","position":2,"description":"Fathom serves as an AI meeting assistant, capturing, transcribing, and summarizing meetings. The application allows users to concentrate on the discussions rather than note-taking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8880bb36-4fe3-4356-8866-76a89e224291.jpeg","url":"https://www.softwareadvice.com.au/software/423207/fathom","@type":"ListItem"},{"name":"livepro","position":3,"description":"livepro is a purpose-built cloud knowledge management platform for staff, customers, and partners. livepro offers the ability to view business knowledge as decision trees and process guidance, as well as articles. Everyone in the organization can collaborate within livepro and all knowledge can be extended to customers and partners.\n\n\nDeep reporting and analytics provide insight into what knowledge is accessed and used most frequently. Quizzes can be used for customer-facing staff to ensure comprehension and continuous learning. Important notifications can be sent and tracked to ensure everyone is up-to-date on information and news. Feedback is captured and routed to staff who can make real-time changes to ensure the most accurate and current knowledge is available at all times.\n\n\nBusinesses can benefit from livepro's range of tools to reduce training times, enhance staff competency, reduce supervisor and escalation enquiries, enhanced productivity and overall cost reductions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da91c857-3cb3-42f1-9419-f5c46a4bd8df.jpeg","url":"https://www.softwareadvice.com.au/software/48737/livepro","@type":"ListItem"},{"name":"ChatBot","position":4,"description":"ChatBot is a customer service management solution that helps businesses create, launch and manage virtual assistants to streamline communication across websites, Facebook pages and messaging applications. It offers a visual builder with drag-and-drop capabilities, which allow users to design chatbots using various customizable templates such as e-commerce, sales, bookings and recruitment.\n\n\nChatBot includes interactive messages, which assists organizations with improving customer engagement using images, clickable buttons, carousels and quick replies. Features include machine learning, data security, user segmentation, widgets, multimedia support, reporting and more. The platform includes white-label functionality, which allows users to personalize the interface using a custom logo, colors and theme. Additionally, the built-in natural language processing (NLP) technology analyses human speech to provide custom responses.\n\n\nChatBot supports integration with various third-party systems such as LiveChat, Facebook Messenger, Slack, WordPress and Zapier. It offers monthly subscription plans and support is provided via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/19ec8545-36db-4cfe-9ec7-ce030e9ab87b.png","url":"https://www.softwareadvice.com.au/software/172837/chatbot","@type":"ListItem"},{"name":"CoSupport AI","position":5,"description":"CoSupport AI is a fully customizable platform built to automate and transform customer support at scale.\n\nDesigned for modern support teams, CoSupport AI combines speed, precision, and flexibility in one powerful solution. It unites three advanced tools under one platform:\n\n– AI Agent: Resolves up to 90% of repetitive customer inquiries autonomously with 99% response accuracy, enabling 24/7 service without increasing headcount.\n\n– AI Assistant: Empowers human agents with real-time, context-aware reply suggestions, reducing ticket resolution time by up to 80% while boosting productivity.\n\n– AI Business Intelligence: Converts customer conversations into actionable insights, helping teams make data-driven decisions, track trends, and optimize operations.\n\nCoSupport AI is built on a patented message-generation architecture that eliminates hallucinations and guarantees reliable, brand-consistent communication. Every model can be customized to reflect your company’s tone, and response style.\n\nWith omnichannel support across chat, email, and social media in over 40 languages, the platform is ideal for global customer service teams. It integrates effortlessly with industry-leading platforms like Zendesk, Freshdesk, Intercom, Salesforce, Zoho, and more — including custom tools via API.\n\nSetup takes less than 10 minutes, and the self-service interface lets your team configure, test, and deploy models independently — giving you full control without ongoing support costs. CoSupport AI also includes unlimited user access and transparent pricing with no hidden fees.\n\nSecurity and compliance are core to the platform: ISO 27001 certified, GDPR and CCPA compliant, with data anonymization, encryption, and dedicated servers ensuring enterprise-level protection.\n\nCoSupport AI helps cut costs, increase resolution speed, and deliver consistently exceptional customer experiences.\n\nFree trial available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c459785b-73c0-455e-8974-3c753e24dc76.jpeg","url":"https://www.softwareadvice.com.au/software/435833/cosupport-ai","@type":"ListItem"},{"name":"Helpfruit","position":6,"description":"Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI chatbots (web, Instagram, Facebook, WhatsApp, Slack and Teams) and help knowledge base. Escalate to live chat, if needed.\n\nWhen customers have questions, businesses often turn to email ticketing systems to manage the overflowing inbox. But the problem remains – customers can’t get the answers they need as fast as they want them. Plus your team spends much of their time responding to routine enquiries. \n\nWe’re turning this on its head with fresh thinking.\n\nHelpfruit's a customisable, no-code platform set up in just 6 steps. One knowledge base aligns content between chatbots and help pages without the hassle of misaligned content or complicated rule-based structures. Conversation insights and dashboards tell you exactly what is going on and give you metrics to track and improve your customer experience.\n\nWith the support of GPT when it matters – like our GPT Q&A maker and GPT-enhanced chatbot conversations – you get the productivity gains from using AI without any AI risks. All the protections are built-in.\n\nHelpfruit is trusted by organisations worldwide to give their customers the right help at the right time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.softwareadvice.com.au/software/199390/Helpfruit","@type":"ListItem"},{"name":"Pipedrive","position":7,"description":"Pipedrive is a web-based sales CRM solution that helps sales teams of all sizes and industries close more deals. Pipedrive lets salespeople, business owners and everyone in between focus on selling with its customizable sales pipelines, real-time insights and powerful AI features.\n\nPipedrive’s interface empowers salespeople to streamline workflows and unite their tasks in one workspace. Its AI-powered tools offer personalized sales tips which assists users with winning and renewing deals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.softwareadvice.com.au/software/321306/pipedrive","@type":"ListItem"},{"name":"LiveAgent","position":8,"description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nWith multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.softwareadvice.com.au/software/109980/liveagent","@type":"ListItem"},{"name":"LiveChat","position":9,"description":"LiveChat is an AI-based live chat software designed to help businesses provide real-time customer support through their websites. It is used by organizations in industries such as retail, software, education, and finance to enhance customer engagement and streamline communication.\n\nThe software includes AI-based features that assist agents with real-time insights, text enhancement, and chat summaries to improve response times and service quality. Chatbot automation is available to handle repetitive inquiries and common questions, allowing human agents to focus on more complex tasks. The platform consolidates customer messages from various channels, including WhatsApp, Facebook, and Instagram, into a single interface for easier management. Features such as pre-set messages, product recommendations, and product cards are included to assist with customer interactions.\n\nAnalytics and reporting tools track metrics such as sales performance, agent productivity, campaign conversion rates, chat engagement, customer satisfaction, and website traffic. Weekly summaries analyze frequent customer questions to help teams identify trends and improve service. LiveChat is accessible through web browsers and applications for Windows, Mac, iOS, and Android devices, enabling support teams to work from various locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.softwareadvice.com.au/software/27068/livechat","@type":"ListItem"},{"name":"Birdeye","position":10,"description":"Birdeye is an AI-based conversational tool designed to interact with website visitors. It answers questions, schedules appointments, and captures leads automatically, even outside business hours. This solution is suitable for multi-location businesses in industries such as automotive, healthcare, financial services, real estate, and retail, enabling continuous engagement with website visitors.\n\nThe system includes a customizable chat widget that aligns with brand identity through personalized messaging and styling options. It features smart handoff capabilities to transfer conversations to live agents when necessary while collecting visitor contact information without requiring pre-chat forms. A knowledge base setup allows the platform to generate accurate responses by using content from frequently visited website pages and AI-refined FAQs.\n\nConversations are organized in a centralized inbox that filters interactions by location, time, or type for streamlined management. AI writing assistance supports agents by summarizing lengthy conversations and generating tailored responses. If visitors leave the website, conversations can continue via text messaging. Performance tracking tools provide insights into chat effectiveness, with filtering options based on location or user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/47c8bf22-df48-4b25-bdc7-87397acf0ce9.png","url":"https://www.softwareadvice.com.au/software/86768/birdeye","@type":"ListItem"},{"name":"Weave","position":11,"description":"Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth.\n\nBusinesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.com.au/software/158992/weave","@type":"ListItem"},{"name":"Lime Connect","position":12,"description":"Lime Connect is the leading software for live chat and customer messaging in Germany that offers businesses a central inbox for all messaging channels such as website chat, WhatsApp, Facebook Messenger, Instagram, E-mail, SMS and more. From here, all messages can be processed with professional service features such as message templates, live translations, file sharing and intelligent routing. \n \nLime Connect has a powerful website messenger that companies can integrate into their website in just a few steps. \nThe live chat tool lets your customers choose to either have a real-time conversation or continue it at a later time - just like their favorite messaging apps. \nFor complex inquiries or product demos, the software gives agents the ability to switch from a chat to a browser-based video call with one click, which also allows for screen sharing. That way, companies can personally guide website visitors throughout the entire buyer journey and strengthen the customer relationship in the process.\n \nWith Connect AI, companies can deploy autonomous AI Agents to handle support tasks, while the AI Copilot assists service agents by summarizing conversations, suggesting answers, and providing relevant information in real time. \nWith our visual no-code Workflow Builder, you can structure and automate business processes efficiently without any programming knowledge.  \n \nFor Lime Connect, data protection comes first. That’s why the software is developed and hosted in Germany. Combined special data protection features, such as automatic data deletion and a direct data protection link in the website messenger, make Lime Connect a GDPR-compliant customer communication solution.  \n \nSince Lime Connect can adapt to your business goals, it’s an all-in-one solution that’s suitable for any company size. Small and medium-sized companies as well as large corporations such as Bayer and Hermes already rely on Lime Connect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.softwareadvice.com.au/software/158509/userlike","@type":"ListItem"},{"name":"Tidio","position":13,"description":"Tidio is a complete customer support software suite combining a help desk, live chat, chatbot automation, and a conversational AI agent. Trusted by over 300,000 businesses across ecommerce, service industries, and tech, Tidio helps streamline communication, speed up support, and boost conversions.\n\nWith Tidio, support teams can chat with visitors in real time, automate FAQ responses using Flows (rules-based chatbots), and handle messages from email, Messenger, Instagram, and WhatsApp—all from one centralized inbox.\n\nAt the core of the platform is Lyro—Tidio’s AI agent for customer service—designed to handle up to 64% of common support questions without any human intervention. With just one click, Lyro starts using your existing help docs to deliver accurate, on-brand answers—without guessing or fabricating responses.\n\nTidio makes it easy to grow your support operations without overloading your team. It helps reduce missed opportunities, cut down response times, and lets your agents concentrate on complex issues.\n\nGet started for free and unlock 50 AI-driven conversations with Lyro—no credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.softwareadvice.com.au/software/157633/tidio-chat","@type":"ListItem"},{"name":"Dialpad","position":14,"description":"Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud contact center and virtual contact center. The platform is designed for businesses of all sizes and industries such as retail, insurance, technology and professional services.\n\nDialpad's AI capabilities provide notetaking, insights, and productivity features. The platform integrates with various business applications, such as G Suite, Office 365, Salesforce, Zendesk, Okta and others to create a seamless user experience. Additionally, it is built with enterprise-grade security and privacy features to ensure data protection and compliance.\n\nDialpad's comprehensive customer communications platform streamlines operations, enhances productivity and delivers a seamless customer experience. The platform includes three interconnected products: Dialpad Connect for phone calls, Dialpad Support for managing contact centers and Dialpad Sell, an automated sales dialer. Dialpad integrates voice, messaging, video and meetings into one platform accessible from any device with internet access. Additionally, it features a cloud telephony technology, such as WebRTC and the Opus codec, to provide VoIP call clarity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.softwareadvice.com.au/software/74028/dialpad","@type":"ListItem"},{"name":"Gong.io","position":15,"description":"Gong is an AI-based revenue intelligence platform that helps businesses centralize revenue workflows in a unified platform. The platform caters to a wide range of industries, empowering sales, customer success, marketing, and revenue operations teams to drive productivity, predictability, and pipeline growth.\n\nGong's key features include AI-powered engagement and forecasting capabilities. Gong Engage let stakeholders use AI to inform the engagement strategy and eliminate redundant tasks and ineffective outreach. Gong Forecast powers the revenue operating rhythm with more customer data, enabling organizations to drive forecast accuracy and organization-wide actionability. The platform also enables teams to simplify data management and provides comprehensive customer insights through the Gong Data Engine, which automates data capture, mapping, and protection across the revenue lifecycle. Gong's AI capabilities map insights to the specific business context, informing critical decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c86537fa-15d5-4939-8e67-f8221bd3fd6f.png","url":"https://www.softwareadvice.com.au/software/75783/gong","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":16,"description":"Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. \n\nWith WhatsApp, SMS, email, and other integrated channels, you can centralize communication and ensure a seamless customer journey. Our automated chatbots and full AI capabilities optimize service, generate qualified leads, and boost the productivity of sales and support teams. \n\nThe solution also features powerful integrations that connect systems and data, simplifying operations and eliminating the need for multiple vendors. From the first contact to post-sale, you accelerate processes, reduce costs, and improve results. \n\nAdditionally, smart dashboards and centralized analytics provide strategic insights for quick decision-making, helping your company grow and delight customers at every interaction.\n\nBenefits:\n- End-to-end multichannel communication\n- Conversational journey, be where your customer is: WhatsApp, chatbots, SMS, RCS\n- Fast and seamless experience\n- Efficient customer journey\n- Data monitoring and analytics","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de9596d6-81a8-4986-94e7-b781c49046a1.png","url":"https://www.softwareadvice.com.au/software/390410/zenvia-conversion","@type":"ListItem"},{"name":"ExecVision","position":17,"description":"ExecVision is a cloud-based conversation intelligence platform that helps organizations train sales teams and monitor performance. It is primarily designed to transcribe calls and provide managers key metrics.\n\n\nFirms can use the artificial-intelligence based transcription functionality to record calls, gather valuable insights and query call data based on keywords, sentiment and calls stages. ExecVision is equipped with a tracking and reporting module to measure the development of representatives over time. Additional features include libraries, searching, commenting, sharing, tracking, a mobile app, scoring and coaching.\n\n\nExecVision integrates with applications such as Fenero, Amazon S3, Box, Call Recording Center, Cisco, ClearSlide, ConnectLeader, DialSource, Google Drive, DropBox and Microsoft Dynamics. It is available on a monthly subscription basis and support is provided via email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.softwareadvice.com.au/software/77370/execvision","@type":"ListItem"},{"name":"Smartsupp","position":18,"description":"Drive your online sales through conversations.\n\nSmartsupp helps businesses deliver a personalized online shopping experience that drives sales by combining live chat, chatbots and video recordings, allowing you to genuinely connect with your customers and better identify their needs. \n\nAs one of the most popular e-commerce solutions in the world, with over 50,000 active web shops and websites, Smartsupp's mission is to help businesses turn their website visitors into satisfied, return customers.\n\nWHY CHOOSE SMARTSUPP?\n\n• Smartsupp is the only product that combines live chat, chatbots and video recordings all on one platform. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop.\n\n• Access real-time visitor lists enriched with e-commerce data. See who is browsing your webshop, which products visitors demonstrate interest in, and proactively start a conversation to make a sale.\n\n• The most popular online chat in Europe with more than 50,000 active webshops and websites worldwide. We also offer human customer service in 7 different languages.\n\n• GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.\n\nWHAT CAN SMARTSUPP DO?\n\nWhat can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.\n\n• Live chat, chatbots, and Email and Facebook Integration all in one place–start a personal conversation with your customers and have all communication on one dashboard. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales.\n\n• Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads, and assisting customers with shopping even while you’re asleep.\n\n• Video Recordings – See how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers.\n\n• Mobile App – Be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go.\n\n• Visit our website to get the full list of features: https://www.smartsupp.com/pricing\n\nWHAT OUR USERS SAY ABOUT US?\n\n“Smartsupp helps us to make our online shop even more successful! After a simple installation, we immediately had the first customer with a question, who then ordered straight away.”\n\n—Oke Harms, Kickerkult.de\n\n“With Smartsupp we use one chat in several shops! Thanks to them, we have been able to improve our contact with customers. Communication is instant and convenient for both us and the customers.”\n\n—Katarzyna, Wujo.pl","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.softwareadvice.com.au/software/87008/smartsupp","@type":"ListItem"},{"name":"Celoxis","position":19,"description":"Celoxis is a powerful project management software specifically designed for medium to large organizations, combining advanced features with AI-driven data insights to ensure smarter, faster decision-making. With single source of truth and centralized visibility, it offers a unified view of your projects, enabling better collaboration and more informed decision-making. The platform’s unique KPIs, coupled with its ease of use, empower teams to manage projects with greater precision and efficiency. Whether you need robust scheduling, resource allocation, or financial tracking, Celoxis delivers comprehensive solutions that scale with your business.\n\nOffering a comprehensive suite of tools like interactive Gantt charts, real-time dashboards, and sophisticated resource management, Celoxis ensures complete visibility and control over your projects. Its AI-driven insights go beyond basic tracking, helping teams predict risks, optimize resource allocation, and make proactive, data-driven decisions that guarantee projects are completed on time and within budget.\n\nWhether managing multiple project dependencies, balancing resource workloads, or tracking financials, Celoxis seamlessly integrates these tasks. Its intelligent automation reduces manual effort by handling repetitive tasks like reminders and status updates. \n\nProactive risk management flags potential issues, while predictive analytics help with smarter planning and better outcomes. Celoxis integrates effortlessly with tools like Salesforce, QuickBooks, and Microsoft Project, centralizing workflows and boosting team collaboration. \n\nCustomizable dashboards and reports let you tailor views to your specific needs, providing actionable insights that enhance decision-making. Whether you choose cloud-based or on-premise deployment, Celoxis scales with your organization, making it suitable for industries like IT, consulting, construction, and finance.\n\nThe platform blends simplicity and sophistication. It’s user-friendly and requires minimal onboarding, while offering advanced tools like earned value analysis (EVA), milestone tracking, and real-time variance reporting for project managers. Celoxis empowers teams to not just track projects, but optimize processes, improve collaboration, and achieve strategic objectives.\n\nBy leveraging AI insights, streamlining workflows, and enabling data-driven decisions, it turns project management into a strategic advantage, delivering consistent results and maximizing ROI.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e99765c-75ea-4a05-98ff-4d9a7288e686.png","url":"https://www.softwareadvice.com.au/software/6434/celoxis","@type":"ListItem"},{"name":"Outreach","position":20,"description":"Outreach is a sales execution platform designed for intelligent revenue workflows. It gives teams the tools needed to design, execute and continuously improve a revenue strategy that is disciplined, achievabl  and optimized for every stage of the customer journey. \n\nOutreach empowers teams to build quality pipelines by ensuring operators get the right message to the right prospect at the right time. Teams can grow, organize and manage books of business and find every opportunity. The platform enables sellers to align with buyers and sell with confidence. With Outreach, administrators can guide every customer interaction with real time data insights to improve deal health and minimize any risks to deals closing.\n\nTeams can use data to continuously scale what works and change what doesn't through targeted coaching, best practice workflows and real time support. Supervisors can predict revenue outcomes accurately and build an informed and achievable revenue plan through data-driven forecasting and actionable customer insights. Stakeholders can also use outreach to drive engagement and guidance along the entire customer journey with data insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9bafad58-0a5e-4a95-b31e-2ed02e70b97a.png","url":"https://www.softwareadvice.com.au/software/352419/outreach","@type":"ListItem"},{"name":"Genesys Cloud CX","position":21,"description":"Genesys Cloud CX cloud contact center software transforms your customer experience. It connects data across teams, tools, interactions so users have actionable insights to address customers problems with ease on any channel, at any moment, beyond just the call center. Genesys Cloud CX is trusted by various small, medium and large enterprises and recognized as an industry leader across the globe.\n\nWith pervasive automation, businesses can take the right action at the right time to create the best outcome. \n\nWith Genesys Cloud CX, organizations can give their employees the information they need in one application built to engage employees and enhance the team’s performance. Use Genesys Cloud CX as an all-in-one application, easily add various packaged integrations, or customize the platform as per the requirements. It deploys in days and continually innovates with upgrades each week. Additionally, with real-time dashboards and up-to-the-second analytics, Genesys Cloud CX provides the insights required to run your business—no matter where the agents are located.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.softwareadvice.com.au/software/323407/pureconnect","@type":"ListItem"},{"name":"Qlik Sense","position":22,"description":"Qlik Sense is a business intelligence (BI) and visual analytics platform that supports a range of analytic use cases. Built on Qlik’s unique Associative Engine, it supports a full range of users and use-cases across the life-cycle from data to insight – with self-service analytics, interactive dashboards, conversational analytics, custom and embedded analytics, mobile analytics, and reporting. The solution comes in three different editions - Qlik Sense Enterprise, Business, and Team. Qlik Sense can be deployed in the cloud or on-premises.\n\n\nQlik Sense sets the benchmark for third-generation analytics platforms, empowering everyone in organizations to make data-driven decisions.  People of all skill levels get unmatched analytical power, with unique associative exploration and search, AI-powered insight suggestions, AI-accelerated creation and data prep, advanced analytics integration, and natural-language, conversational interaction. They can easily share and communicate the insights they discover and get answers anywhere they work – with fully interactive and secure online and offline mobility. And for the enterprise, you get a true platform with open and standard APIs for customization and extension, powerful data integration and connectivity, centralized management and governance, and a Kubernetes based SaaS / multi-cloud architecture driving scalability across combinations of on-premise, private, and public cloud environments.\n\n\nThe Qlik Sense system offers data visualization and discovery for individuals and teams. The software's data discovery tool helps businesses of all sizes explore simple and complex data and find all possible associations in their datasets. With the drag and drop interface, users can create interactive data visualizations to present the outcome in a story form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/76cb11aa-aaa5-425b-b763-b1b2fc58dbd3.jpeg","url":"https://www.softwareadvice.com.au/software/5845/qlik-sense","@type":"ListItem"},{"name":"TextCortex AI","position":23,"description":"Imagine an all-knowing colleague you can integrate right into your workflows and that can tap into your company's comprehensive data and knowledge.\n\nTextCortex empowers teams by facilitating seamless and secure knowledge collaboration. Users can create a personalized information center by uploading their essential files and resources directly onto the platform or by integrating their favored external applications and services. This dual capability ensures that all relevant data is accessible and synchronized in one centralized, easy-to-navigate space.\nTextCortex transforms AI potential into measurable results: teams can automate the creation of customized proposals, design targeted email sequences that nurture prospects and existing customers, craft tailored pitches that speak directly to the needs and challenges of each prospect.\n\nTextCortex stands out for its extensively customizable nature that will prove invaluable for those seeking to maintain their unique communication style and tone. The platform allows users to tailor AI assistants specifically to mirror their distinct voice and communication preferences, making every interaction both personal and impactful. Whether for enhancing communication or streamlining collaboration, TextCortex is designed to adapt to and anticipate the diverse needs of its users.\n\nBy choosing TextCortex, you’re not just adopting new technology—you’re enhancing the core communication capabilities of your organization: start tracking value via saved time, fewer errors and faster decisions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d3a0ff97-070c-411f-a202-f529538cbeb0.jpeg","url":"https://www.softwareadvice.com.au/software/323324/textcortex-ai","@type":"ListItem"},{"name":"SalesLoft","position":24,"description":"Salesloft is the provider of the leading sales engagement platform that helps sellers and sales teams drive more revenue. The Modern Revenue Workspace by Salesloft is the one place for sellers to execute all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/929f2a73-02d9-4447-b9df-558b65f0e758.png","url":"https://www.softwareadvice.com.au/software/169741/salesloft","@type":"ListItem"},{"name":"Wati","position":25,"description":"Wati is a messaging app that helps businesses communicate with customers more easily. It helps you automate marketing, sales, and support with our AI-powered chat bot.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.softwareadvice.com.au/software/430256/wati","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software#itemlist","numberOfItems":25}
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