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description: Page 10 - Discover the best Conversational AI Platforms for your organisation. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
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title: Page 10 - Best Conversational AI Platforms - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software) > [Page 10](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software?page=10)

# Conversational AI Platforms

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## Products

1. [AllyO](https://www.softwareadvice.com.au/software/162076/allyo) — 4.0/5 (2 reviews) — AllyO is a cloud-based human resource (HR) management system designed to help large enterprises manage and automate p...
2. [Talkative](https://www.softwareadvice.com.au/software/99035/talkative) — 5.0/5 (2 reviews) — Talkative is a live chat solution that enables businesses and organizations worldwide to manage communication with cu...
3. [Teneo](https://www.softwareadvice.com.au/software/103463/teneo) — 4.0/5 (2 reviews) — Teneo is a cloud-based and on-premise solution designed to help build, test, deploy and manage conversational AI appl...
4. [AISERA](https://www.softwareadvice.com.au/software/106734/ai-service-desk) — 4.5/5 (2 reviews) — AI Service Desk uses conversational robotic process automation (RPA) to automate repetitive inquiries and workflows f...
5. [Talkpush](https://www.softwareadvice.com.au/software/155719/talkpush) — 5.0/5 (2 reviews) — Talkpush is a cloud-based recruitment solution. It allows users to source candidates from various sources including s...
6. [Octane AI](https://www.softwareadvice.com.au/software/202963/octane-ai) — 5.0/5 (2 reviews) — Octane AI is a conversational AI platform designed to help Shopify and Shopify Plus merchants create personalized cus...
7. [DeepConverse](https://www.softwareadvice.com.au/software/330974/deepconverse) — 4.5/5 (2 reviews) — DeepConverse helps businesses automate up to 80% of their support queries. DeepConverse offers a chatbot, conversatio...
8. [BotsDekho](https://www.softwareadvice.com.au/software/341420/botsdekho) — 4.0/5 (2 reviews) — BotsDekho is a chatbot development company that can give solutions to complex problems and at the same time execute t...
9. [Botgate](https://www.softwareadvice.com.au/software/256483/botgate) — 5.0/5 (2 reviews) — Botgate AI is an AI-based conversational marketing platform that helps businesses to increase their sales. It offers ...
10. [Amazon Lex](https://www.softwareadvice.com.au/software/401031/amazon-lex) — 4.0/5 (2 reviews) — Amazon Lex is an AI chatbot solution that utilizes natural language modeling to assist users with building, testing a...
11. [Hybrid.Chat](https://www.softwareadvice.com.au/software/68794/hybrid-chat) — 5.0/5 (2 reviews) — Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates ...
12. [Membit](https://www.softwareadvice.com.au/software/367828/membit) — 4.5/5 (2 reviews) — For compliant, monitored employee WhatsApp. Membit Compliant Conversation Platform makes employee’s personal communic...
13. [Aimylogic](https://www.softwareadvice.com.au/software/269972/aimylogic) — 4.0/5 (2 reviews) — A drag-and-drop smart bot builder platform to create chatbots, AI-powered calls, and actions for voice assistants tha...
14. [insmartbot](https://www.softwareadvice.com.au/software/365743/inconcert-conversational-bot) — 3.0/5 (2 reviews) — inConcert Conversational Bot: Chat \&amp; Voicebot. Support your customers through AI on any communication channel Sca...
15. [Squirro](https://www.softwareadvice.com.au/software/240056/squirro) — 5.0/5 (2 reviews) — Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation. Squir...
16. [Call Journey](https://www.softwareadvice.com.au/software/198157/calljourneyci) — 4.0/5 (2 reviews) — Call Journey CI automates customer intelligence storytelling, uncovering experience transformation opportunities in v...
17. [Trring Me](https://www.softwareadvice.com.au/software/354891/trring-me) — 3.5/5 (2 reviews) — Trring Me is a multi-platform marketing solution with a stronghold in all the major sectors for automation and networ...
18. [Pega Customer Service](https://www.softwareadvice.com.au/software/300039/pega-customer-service) — 4.0/5 (2 reviews) — Pega Customer Service tracks and analyzes the performance of customer service teams, making it easy to identify oppor...
19. [Curious Thing](https://www.softwareadvice.com.au/software/335634/curious-thing) — 3.0/5 (2 reviews) — Curious Thing offers advanced voice AI assistants designed specifically for businesses of all sizes. With cutting-edg...
20. [Dialogo](https://www.softwareadvice.com.au/software/414410/dialogo) — 5.0/5 (2 reviews) — Dialogo is an AI-powered virtual assistant that helps businesses automate customer service interactions and gain data...
21. [Oct8ne](https://www.softwareadvice.com.au/software/427116/oct8ne) — 5.0/5 (2 reviews) — Oct8ne is a customer engagement solution designed to make online interactions seamless and efficient. With a focus on...
22. [DoubleTick](https://www.softwareadvice.com.au/software/380857/double-tick) — 4.5/5 (2 reviews) — DoubleTick is a cloud-based platform that lets users broadcast Bulk messages to unlimited contacts from a single numb...
23. [Hibot](https://www.softwareadvice.com.au/software/382428/hibot) — 4.5/5 (2 reviews) — HiBot is a conversational AI platform designed for large enterprises looking to deploy AI chatbots and virtual agents...
24. [Kindly](https://www.softwareadvice.com.au/software/401837/kindly) — 4.0/5 (2 reviews) — Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and ...
25. [Klondike](https://www.softwareadvice.com.au/software/423176/klondike) — 5.0/5 (2 reviews) — Klondike platform provides automation and AI technologies dedicated to customer care processes with the protection of...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Links

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Additionally, it allows HR professionals to streamline workflows, improving employees' experience through all stages of employment such as onboarding, internal mobility, exiting and more. \n\n\nAllyO lets enterprises gain insights and feedback from employees on training effectiveness through automated pulse surveys. Pricing is available on request and support is extended via email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1080ac7-4085-4578-9653-fcd4b801ecbb.png","url":"https://www.softwareadvice.com.au/software/162076/allyo","@type":"ListItem"},{"name":"Talkative","position":2,"description":"Talkative is a live chat solution that enables businesses and organizations worldwide to manage communication with customers by embedding audio/video calling, chat and cobrowsing capabilities into business websites. Agents can utilize the platform to handle multiple chats, instantly translate messages into over 100 languages in real time and more as the customer browses through the website.\n\n\nTalkative allows businesses to interact with customers and move conversations from chats to audio to video calls during a session as per requirements. It lets professionals guide customers through customer-facing websites using the cobrowsing functionality and customize user interface as per brand image to improve customer engagement. Additionally, it helps supervisors gain visibility into agent activities or queues, call/chat logs and other workflows on a centralized dashboard.\n\n\nTalkative integrates with various third-party systems including Mitel and Salesforce Service Cloud, allowing businesses to streamline customer relationship and contact centre processes. It is available on monthly subscriptions and support is extended via phone, email, live chat and other online measures.\n\n\nTalkative offers a fully homeworking solution. The browser-based console allows supervisors and agents to work remotely, without the need for desktop apps or downloads. With lightweight deployment and regional AWS data centres, Talkative is fast and easy to set up within a matter of days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c61dca1-c635-4b5a-882d-eb6271cae500.png","url":"https://www.softwareadvice.com.au/software/99035/talkative","@type":"ListItem"},{"name":"Teneo","position":3,"description":"Teneo is a cloud-based and on-premise solution designed to help build, test, deploy and manage conversational AI applications. The platform allows administrators to utilize natural language analysis to understand and gain insights into customers' views, preferences and sentiments, improving brand communication.\n\n\nTeneo allows large corporations to build applications, measure KPIs or performance metrics and receive closed-loop feedback to deliver personalized communications. Features of Teneo include multilingual, ad-hoc or scheduled reporting, data collection, product optimization, prioritization and more.  Businesses can capture data in both structured and unstructured formats from dialogs and use machine learning to receive proactive improvement suggestions across applications. \n\n\nTeneo includes integration and modularization capabilities, which let administrators integrate the system with various data sources such as Salesforce, SAP, Amazon Alexa, LINE, Bold360, RightNow, WhatsApp and more. Support is extended via phone, documentation and an online forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ba7c0e5-d1b4-4b62-ab7f-cd308b213656.png","url":"https://www.softwareadvice.com.au/software/103463/teneo","@type":"ListItem"},{"name":"AISERA","position":4,"description":"AI Service Desk uses conversational robotic process automation (RPA) to automate repetitive inquiries and workflows for IT, sales, and customer service teams. It uses predictive technology and can plug into existing tools and systems to help employees quickly resolve issues and complete tasks. This solution can instantly resolve incoming requests and transfer conversations to the appropriate agent by integrating with ticketing systems, such as JIRA, ServiceNow, BMC, and others. \n\n\nBy automating service desk workflows and resolutions, AI Service Desk is built to improve the employee experience and increase team productivity. It includes conversational AI capabilities such as intent matching, context switching, exception handling, plus other functionalities that allow for human-like conversations with customers. Additionally, AI Service Desk can serve answers from multiple knowledge sources, including imported third-party service catalogs.\n\n\nPricing information is provided on request by Aisera. Support is available online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c7c2820-8657-4639-badb-36d32dc741c5.png","url":"https://www.softwareadvice.com.au/software/106734/ai-service-desk","@type":"ListItem"},{"name":"Talkpush","position":5,"description":"Talkpush is a cloud-based recruitment solution. It allows users to source candidates from various sources including social media and online listings. It provides automated phone interviewing tool that conducts and records interviews.\n\n\nThe Candidate Relationship Management feature (CRM) provides a messaging feature that manages a job application in form of a conversation. It allows candidates to record audio and video responses which can later be evaluated by recruiters. It is compatible with multiple communication channels including job boards, phone lines, social media, SMS and FaceBook.\n\n\nIt offers a recruitment chatbot called Stanley that is compatible with Facebook and WeChat. It offers application management, interview management, candidate evaluation and hiring features.\n\n\nTalkpush is available worldwide and pricing is based on a per-month basis that varies depending on the volume of recruitment activities in the platform. Support is offered via email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dcb75484-e0e3-470a-b8ae-589e5596370c.png","url":"https://www.softwareadvice.com.au/software/155719/talkpush","@type":"ListItem"},{"name":"Octane AI","position":6,"description":"Octane AI is a conversational AI platform designed to help Shopify and Shopify Plus merchants create personalized customer experiences across channels to improve website conversion rates. It offers a shop quiz module, which enables administrators to create customizable quizzes, engage with customers and collect insights.\n\nCustomers can utilize on-site pop-ups to opt-in for text messages, emails and various subscriptions on a unified interface. Octane AI allows managers to embed Facebook Messenger into web pages to communicate with consumers in real-time. Additionally, teams can conduct A/B testing, automate personalized marketing operations and track business performance in a centralized dashboard. \n\nOctane AI offers an application programming interface, which lets users integrate the system with several third-party applications including Dashbot, Gorgias, Justuno, Klaviyo, Privy, ReCharge, Shopify, Shopify Plus and Re:amaze. Pricing is based on monthly subscriptions and support is extended via knowledge base, FAQs, video tutorials and online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0707b746-7298-4eac-a730-2df084a3e592.png","url":"https://www.softwareadvice.com.au/software/202963/octane-ai","@type":"ListItem"},{"name":"DeepConverse","position":7,"description":"DeepConverse helps businesses automate up to 80% of their support queries.\n\nDeepConverse offers a chatbot, conversational search and interactive guides to provide pleasing support experiences to your users. \n\nBacked with 50+ support APIs, DeepConverse lets you easily and securely automate recurring payments, appointment bookings, customer identity verification, self-support for troubleshooting and more and deliver seamless customer support.\n\nDeepConverse AI gets trained in less than 30 minutes, enabling you to scale your percentage deflection month-over-month without having to increase your support efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7535d647-41fb-4f78-af02-da73356165d8.png","url":"https://www.softwareadvice.com.au/software/330974/deepconverse","@type":"ListItem"},{"name":"BotsDekho","position":8,"description":"BotsDekho is a chatbot development company that can give solutions to complex problems and at the same time execute the search request through automated chatbot services. BotsDekho's forte lies with creating a conversational system that automates communication for human-centric experiences. BotsDekho's dedicated chatbot development team can deploy chatbots all across multiple verticals and diversified channels like WhatsApp, website, applications, Facebook, Messenger, and many others.\n\nWith chatbots, BotsDekho makes businesses reach a vast audience without any additional hassle and let users answer multiple questions at the same time. Yes, you can stay connected with your customers 24x7, 365 days a year. \n\nBotsdekho's team works hard in improving your lead generation process through engaging customers with personalized messages, guiding them to make quick decisions. Botsdekho is on a mission to help startups and enterprises market their product widely and differently through chatbots development services by presenting customer insights and analyzing their purchasing pattern.\n\nTogether with all their full fledged chatbots development solutions, BotsDekho drives more and more real-time customer interactions helping buyers to move through the sales funnel. Their chatbots are equally imperative from a business perspective and customer point of view holding a problem-solving purpose with additive benefits for the market as well. Interact with customers intelligently and automate human touch in all discussions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/166f4a21-4ff5-47a8-9bac-635c4594aeb5.png","url":"https://www.softwareadvice.com.au/software/341420/botsdekho","@type":"ListItem"},{"name":"Botgate","position":9,"description":"Botgate AI is an AI-based conversational marketing platform that helps businesses to increase their sales. It offers a hybrid model that combines humans with bots, which helps to qualify leads faster and shorten their sales cycle. Botgate AI is GDPR and CCPA compliant so that businesses can continue to make use of automated messaging in the European Union.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a85649cb-a9fc-4c75-8db5-a5314b7fedb0.png","url":"https://www.softwareadvice.com.au/software/256483/botgate","@type":"ListItem"},{"name":"Amazon Lex","position":10,"description":"Amazon Lex is an AI chatbot solution that utilizes natural language modeling to assist users with building, testing and implementing conversational intelligence into applications. Chatbot created by Amazon Lex can understand the intent and sustain conversational content across multiple languages. With Amazon Lex, users can design and deploy chatbots across multiple channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/50912efd-b5aa-4977-bc56-0b6e9483df0d.png","url":"https://www.softwareadvice.com.au/software/401031/amazon-lex","@type":"ListItem"},{"name":"Hybrid.Chat","position":11,"description":"Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates for chatbots with a range of purposes, such as lead capture, hotel booking and appointment booking.\n\n\nThe chatbots can be created using pre-built templates which can then be connected to a variety of messengers. Hybrid.Chat supports integrations with services such as Slack, MatterMost, HipChat, Telegram, WhatsApp and WeChat.\n\n\nHybrid.Chat automates conversations by routing chats to suitable departments. The solution offers multiple in-chat widgets, and users can monitor chat logs and automate answers for frequently asked questions. Chatbots with pre-built natural language processing can assist in routing questions to appropriate staff members. Additionally, Hybrid.Chat lets users create common channels through which anyone on the team can take up the chat with customers.\n\n\nHybrid.Chat offers services on a monthly subscription basis and support is provided via live chat, email and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b677703-619a-4ecf-bf72-7e80dbc86c3f.png","url":"https://www.softwareadvice.com.au/software/68794/hybrid-chat","@type":"ListItem"},{"name":"Membit","position":12,"description":"For compliant, monitored employee WhatsApp.\n\nMembit Compliant Conversation Platform makes employee’s personal communication channels like WhatsApps compliant and efficient. \n\nCustomers expect personal and immediate service but businesses require stricter regulatory oversight. This tension causes bottlenecks and creates compliance risks. \nOrganizations can’t afford to ignore speed or compliance: They need a technological bridge to harness the power of digital  channels, with organizational oversight. One that is flexible to the ever-expanding customer needs while providing full visibility to regulators and the organization. \n\nMembit’s Compliant Conversation Platform ensures customer conversations are compliant and efficient. It automatically captures, integrates and empowers customer-conversations from employee's personal WhatsApps and chats. Customer conversations are synced to corporate CRMs and employees save time with capabilities like request routing, automation and tagging. \n\nIt provides a flexible way to leverage employees personal messaging and provide the compliance, visibility and efficiencies organizations demand. The platform is: \nEasy -Customers and employees keep using their same WhatsApp \nVisible - All customer conversations synced to your CRM \nFaster - Automatic workflows and routing speedup sales and service \n\nCustomer-facing teams in banking, insurance, automotive and telco rely on Membit for \n-100% compliance,\n-saving admin work by 80% and \n-delivering 100% corporate visibility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f7b507ef-7019-4cba-ac18-43f5bfc00d1f.png","url":"https://www.softwareadvice.com.au/software/367828/membit","@type":"ListItem"},{"name":"Aimylogic","position":13,"description":"A drag-and-drop smart bot builder platform to create chatbots, AI-powered calls, and actions for voice assistants that understand intents. Over 60,000 customers use Aimylogic. Build 4 types of AI bots with Aimylogic including chatbots,\nskills and actions for voice assistants, smart IVR, and outbound call bots","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ff120cf-1526-449a-9a05-12d6a383946d.png","url":"https://www.softwareadvice.com.au/software/269972/aimylogic","@type":"ListItem"},{"name":"insmartbot","position":14,"description":"inConcert Conversational Bot: Chat & Voicebot. Support your customers through AI on any communication channel \n\n\nScale your customer service during peak times with inConcert Conversational Bot. Automate transactional and simple processes and eliminate waiting times. Our bot has long-term memory so you don't lose the conversation history. It can also refer the most complex queries to agents to optimize their time. And, when the most complex issues are solved, the bot can return to finish the query.\n\nIn addition, our bot is easy to integrate with CRM systems or backoffice applications, which allows us to develop 360º solutions for companies in BPO, Banking, Insurance, Telecommunications, Retail or Utilities industries. Self-manage your content as often as you like by applying real-time changes using a low-code platform, consequently avoiding interventions from IT experts. Get assertive metrics so you can take control of performance and adjust or modify what's convenient.\n\nUpselling and cross-selling\nOffer products intelligently. Use pop-ups to offer alternatives, advise and show complementary products to add to the customers’ cart. You can also actively display customer support when an empty cart is detected.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8ff6aa5-4b14-4320-8480-768ae196f804.png","url":"https://www.softwareadvice.com.au/software/365743/inconcert-conversational-bot","@type":"ListItem"},{"name":"Squirro","position":15,"description":"Data finds purpose with Squirro, the first enterprise-ready generative AI for search, insights, and automation.  Squirro develops top-notch Retrieval Augmented Generation (RAG) and Semantic Search technology with access to an unlimited universe of data and connectors. Squirro's features include advanced search & chat while browsing, document summarization, chats with results, knowledge graphs, among others. Squirro offers the implementation of stringent access control lists (ACLs), the flexibility of public cloud and on-premise deployments with open-source models like Mixtral, ensuring full data sovereignty, adapted for the most regulated industries. Squirro is trusted by central banks and over 30 industry leaders. Recognized by Gartner as a visionary company.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12800847-86af-4d59-b29d-449a936f34ac.png","url":"https://www.softwareadvice.com.au/software/240056/squirro","@type":"ListItem"},{"name":"Call Journey","position":16,"description":"Call Journey CI automates customer intelligence storytelling, uncovering experience transformation opportunities in vast communication data.\n\nWe take customer intelligence to new frontiers using purpose-built AI to analyze everyday conversations and translate them into organizational context. The solution pinpoints systemic issues and summarizes the causes of customer effort, providing users with actionable data and automated improvement recommendations.\n\nImpact Measures:\n+26% revenue\n+220% churn reduction \n+26% efficiency\n \nContinuous feedback loops offer an ongoing, objective source of truth enabling data-driven decision-making at scale, supercharging your customer experience, and improving processes, performance, and revenue.\n\nTrusted by industry pioneers, Call Journey CI is a critical business asset, transforming customer needs into business success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a47fa5a3-9e79-4fcf-b762-0d6455499ad2.jpeg","url":"https://www.softwareadvice.com.au/software/198157/calljourneyci","@type":"ListItem"},{"name":"Trring Me","position":17,"description":"Trring Me is a multi-platform marketing solution with a stronghold in all the major sectors for automation and networking. Here you will find the best use cases of industry and its types. \n\nWe are open customizers as per your proprietary needs. From feature requirements to custom APIs, Software setup, basic walkthrough, our expert team will ensure that the solution is tailor-made for your business case.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3840db7d-701a-4c67-b0dd-12479b4fef41.jpeg","url":"https://www.softwareadvice.com.au/software/354891/trring-me","@type":"ListItem"},{"name":"Pega Customer Service","position":18,"description":"Pega Customer Service tracks and analyzes the performance of customer service teams, making it easy to identify opportunities for improvement. The platform allows users to automate various processes like service ticket creation and status resolution. \n\nPega Customer Service provides users with a comprehensive view of customer service operations, including the ability to monitor performance metrics and identify issues across multiple channels. It features an analytics engine that enables organizations to gain insights into customer experience analytics via a unified portal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f49b2a6a-773e-4e81-87ae-3b5bc4ac1e9d.png","url":"https://www.softwareadvice.com.au/software/300039/pega-customer-service","@type":"ListItem"},{"name":"Curious Thing","position":19,"description":"Curious Thing offers advanced voice AI assistants designed specifically for businesses of all sizes. With cutting-edge technology, which combines proprietary voice AI technology with OpenAI's ChatGPT, it provides automated solutions for both inbound and outbound calls.\n\nThe voice AI assistants can be deployed rapidly across various use cases, including but not limited to 24/7 inbound voice AI phone answering, handling customer inquiries, booking appointments, payment reminders and efficiently managing frequently asked questions (FAQs) over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01d957da-aa42-41ac-9705-06b16994fb73.png","url":"https://www.softwareadvice.com.au/software/335634/curious-thing","@type":"ListItem"},{"name":"Dialogo","position":20,"description":"Dialogo is an AI-powered virtual assistant that helps businesses automate customer service interactions and gain data-driven insights. Dialogo caters to companies across industries that want to improve customer experiences, reduce costs, and uncover business opportunities. \n\nDialogo offers natural language processing that enables fluid conversations between customers and the virtual assistant. The AI is equipped with machine learning, allowing Dialogo to understand complex queries and provide accurate responses. Dialogo integrates with existing business tools and systems to automatically handle routine customer service tasks like order tracking, appointment scheduling, and FAQs.\n\nDialogo comes with an analytics dashboard that gives businesses data-driven insights into customer interactions, feedback, and trends. The virtual assistant learns from every conversation to continually improve performance. Dialogo is available as a cloud-based solution and offers 24/7 customer support to ensure maximum uptime and utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef3c81cc-689d-4179-8636-409ac044091b.png","url":"https://www.softwareadvice.com.au/software/414410/dialogo","@type":"ListItem"},{"name":"Oct8ne","position":21,"description":"Oct8ne is a customer engagement solution designed to make online interactions seamless and efficient. With a focus on user-friendliness and innovation, Oct8ne empowers businesses to create exceptional customer experiences without the need for coding expertise. Key features include personalization, multi-channel integration, visual interaction, and predictive segmentation.\n\nOct8ne enhances the customer engagement experience with its visual chat feature. Either agents or the chatbot can showcase products directly from the catalog during conversations, providing customers with a real-time view of what they're interested in. It offers no-code chatbot development. Businesses can build and customize chatbots without any programming skills. This empowers teams to create chatbots tailored to their unique needs, from answering customer queries to improving sales, all without writing a single line of code.\n\nThe Coviewer feature allows both agents and customers to share screens, creating an interactive and collaborative shopping experience from within a unified platform. Customers can view products in real time, enhancing purchasing decisions. Oct8ne integrates with various messaging platforms, including WhatsApp Business API, Facebook Messenger, and Instagram. This allows businesses to meet customers where they are, providing support and assistance across various messaging channels according to requirements.\n\nOct8ne enables businesses to personalize their interactions by analyzing customer behavior and preferences. Messages can be tailored based on a customer's location and browsing history, providing a personalized touch that resonates with users from within a unified platform. Its analytics provide valuable insights into customer interactions. Users can track conversion metrics, response times, and customer engagement to make informed decisions and continuously improve customer service and sales strategies according to requirements.\n\nOct8ne is scalable, making it suitable for businesses of all sizes. It empowers businesses to provide exceptional customer service and improve sales. With its no-code chatbot development, intuitive interface, and visual live chat, the system simplifies customer engagement, making it accessible to businesses. Oct8ne's commitment to innovation ensures that companies can stay ahead in the competitive digital landscape.\n\nOct8ne helps businesses transform customer interactions and drive success in the digital era. Users can experience intuitive software that empowers your team to deliver customer experiences without the need for coding expertise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aadfe48-6b4d-4e03-b064-2ea1d2e5866d.png","url":"https://www.softwareadvice.com.au/software/427116/oct8ne","@type":"ListItem"},{"name":"DoubleTick","position":22,"description":"DoubleTick is a cloud-based platform that lets users broadcast Bulk messages to unlimited contacts from a single number without getting blocked by WhatsApp. It provides a host of features, including importing new customer details from Excel, scheduling broadcast messages, and accessing broadcast campaign analytics.\n\nUsers can assign chats to their team. Assign specific roles with different access points, Owner, Team, Lead, Team Member, and Team Member (Assigned Chat).\nDetail Privacy option so that only selected members can access the customer contact details.\n\nUsing DoubleTick AI-based image recognition, when customers send product photos back, users can add those products to the customer cart without opening the website.\n\nUsers can send automated replies, or assign the queries to a live sales agent at any point in time. Show curated images & catalogues as per customer’s requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5a1b17e5-c646-4432-87e3-510f7a0b9d2d.png","url":"https://www.softwareadvice.com.au/software/380857/double-tick","@type":"ListItem"},{"name":"Hibot","position":23,"description":"HiBot is a conversational AI platform designed for large enterprises looking to deploy AI chatbots and virtual agents to improve customer experience across digital channels. It provides an intuitive drag-and-drop bot builder to create chatbots and virtual agents. It offers natural language understanding capabilities to enable fluid conversations. The platform provides integrations with major messaging channels such as Facebook Messenger, WhatsApp, and more.\n\nIt offers analytics and reporting to gain insights into how customers are interacting with the bots. It also provides an SDK to build custom integrations and an API to integrate with third-party systems. Additionally, it provides 24/7 support and a dedicated customer success team to ensure maximum value is achieved.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2b4e3446-8e7c-40e5-947c-7ebe38be883a.jpeg","url":"https://www.softwareadvice.com.au/software/382428/hibot","@type":"ListItem"},{"name":"Kindly","position":24,"description":"Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and improve customer satisfaction. This solution is suitable for businesses with online shoppers and buyers. Kindly is used by companies across the globe and can help increase conversions for products and services. Kindly offers ready-to-use or fully customized solutions including virtual shopping assistants, chatbots, cart abandonment tools, and more. It can integrate with third-party apps such as HubSpot, Zendesk, Facebook Messenger, Slack, and others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73488164-e16c-4aac-988a-07fb3bc3907a.jpeg","url":"https://www.softwareadvice.com.au/software/401837/kindly","@type":"ListItem"},{"name":"Klondike","position":25,"description":"Klondike platform provides automation and AI technologies dedicated to customer care processes with the protection of business know-how, that remains with the customer as an asset.\n\nThe Low code platform allows you to configure algorithms via a graphical user interface and to mix them with business processes (BPMN) quickly and easily.\n\nOur target are companies that want to automate customer care processes and operations, replacing manual or repetitive tasks with AI-powered solutions, or resellers and system integrator that want to upgrade their solution portfolio.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5019e523-8fda-4e47-be21-0ba201260af9.png","url":"https://www.softwareadvice.com.au/software/423176/klondike","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software?page=10#itemlist","numberOfItems":25}
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