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description: Page 11 - Discover the best Conversational AI Platforms for your organisation. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
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title: Page 11 - Best Conversational AI Platforms - 2026 Reviews, Pricing & Demos
---

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# Conversational AI Platforms

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## Products

1. [Hibot](https://www.softwareadvice.com.au/software/382428/hibot) — 4.5/5 (2 reviews) — HiBot is a conversational AI platform designed for large enterprises looking to deploy AI chatbots and virtual agents...
2. [Kindly](https://www.softwareadvice.com.au/software/401837/kindly) — 4.0/5 (2 reviews) — Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and ...
3. [Klondike](https://www.softwareadvice.com.au/software/423176/klondike) — 5.0/5 (2 reviews) — Klondike platform provides automation and AI technologies dedicated to customer care processes with the protection of...
4. [FirstLanguage](https://www.softwareadvice.com.au/software/344654/firstlanguage) — 5.0/5 (2 reviews) — FirstLanguage API is a cloud-based API service. It enables developers to build NLP-based applications. FirstLanguage ...
5. [Finn AI](https://www.softwareadvice.com.au/software/490191/Finn-AI) — 4.5/5 (2 reviews) — Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience...
6. [Dasha](https://www.softwareadvice.com.au/software/523056/Dasha) — 5.0/5 (2 reviews) — Dasha supports the development of voice and text-based AI agents that can conduct lifelike conversations. Its core is...
7. [Chatsi](https://www.softwareadvice.com.au/software/521856/Chatsi) — 5.0/5 (2 reviews) — Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-st...
8. [ONTEC AI](https://www.softwareadvice.com.au/software/520144/ONTEC-AI) — 5.0/5 (2 reviews) — ONTEC AI – The Integrated AI Ecosystem for Enterprises with Vision ONTEC AI provides a secure, powerful, and flexible...
9. [Got It AI](https://www.softwareadvice.com.au/software/328053/got-it-ai) — 5.0/5 (2 reviews) — Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platfo...
10. [Twixor](https://www.softwareadvice.com.au/software/485351/Twixor-EnCaps) — 5.0/5 (2 reviews) — Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messag...
11. [bots4you](https://www.softwareadvice.com.au/software/499026/bots4you) — 5.0/5 (2 reviews) — Bots4you offers an AI-enabled platform designed to automate internal and external business processes through digital ...
12. [Automatic Chat](https://www.softwareadvice.com.au/software/431294/automatic-chat) — 5.0/5 (2 reviews) — Automatic Chat is an advanced and cost-effective custom AI chatbot platform. Leveraging the unparalleled capabilities...
13. [AskYura](https://www.softwareadvice.com.au/software/533358/Yura) — 5.0/5 (2 reviews) — AskYura is a conversational AI platform built to transform everyday conversations into real business actions. It is t...
14. [AI Bunny](https://www.softwareadvice.com.au/software/537866/AI-Bunny) — 5.0/5 (2 reviews) — AI Bunny is an artificial intelligence phone agent and online ordering platform designed for restaurants. It manages ...
15. [VYZR AI](https://www.softwareadvice.com.au/software/548481/VYZR-AI) — 5.0/5 (2 reviews) — VYZR AI is a conversational automation platform designed to deploy AI-powered agents across voice, chat, and WhatsApp...
16. [Brand Embassy](https://www.softwareadvice.com.au/software/14836/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
17. [Herbie](https://www.softwareadvice.com.au/software/192676/herbie) — 5.0/5 (1 reviews) — Herbie.AI, one of the brand of SunSmart – a 15+ year old Multinational Intelligent Automation corporation with a pres...
18. [assist365 - AI-powered Virtual Assistant](https://www.softwareadvice.com.au/software/334545/assist365) — 5.0/5 (1 reviews) — assist365 is a multilingual conversational AI that can clearly understand and respond to more than 20 languages. The ...
19. [Cresta](https://www.softwareadvice.com.au/software/362595/cresta) — 5.0/5 (1 reviews) — Cresta is a cloud-based real-time AI contact center for customer service and live chat. Cresta combines artificial in...
20. [Yunique](https://www.softwareadvice.com.au/software/402463/yunique) — 5.0/5 (1 reviews) — We simplify your company's service process by unifying voice, chat and WhatsApp channels in one place. Group CRM, Hel...
21. [Klart AI](https://www.softwareadvice.com.au/software/420414/klart-ai) — 5.0/5 (1 reviews) — Klart AI is an AI assistant tailored to simplify and boost workplace dynamics. The software helps businesses with man...
22. [kwiqreply](https://www.softwareadvice.com.au/software/390972/kwiqreply) — 5.0/5 (1 reviews) — Kwiqreply is a cloud-based conversational AI platform that helps businesses manage customer conversations across mult...
23. [Cloobot](https://www.softwareadvice.com.au/software/401066/cloobot) — 5.0/5 (1 reviews) — Cloobot is a Silicon Valley-based GenAI startup that provides a System of Intent to eliminate the "Intent Drift" resp...
24. [Born Digital](https://www.softwareadvice.com.au/software/435246/born-digital) — 5.0/5 (1 reviews) — Born Digital is an all-in-one AI platform that is utilized by businesses across various industries such as telco, uti...
25. [Web Callback](https://www.softwareadvice.com.au/software/437717/webcallback) — 5.0/5 (1 reviews) — With Web Callback, also known as "click to call", customers and prospects can contact businesses quickly and easily. ...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Links

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It enables developers to build NLP-based applications.\n\nFirstLanguage enables non-NLP developers who are not well versed with NLP models and training and who are just looking to implement a language-based app with a specific requirement.\n\nExpert NLP developers can also make use of the service to save the cost/time of training and storing NLP models.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9249857f-9ca8-449c-a868-03e12dee4f8a.jpeg","url":"https://www.softwareadvice.com.au/software/344654/firstlanguage","@type":"ListItem"},{"name":"Finn AI","position":5,"description":"Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience. Finn AI offers a better way to manage data across different channels and departments while refining customer service.\n\nFinn AI's goal is to improve the digital customer experience by using Artificial Intelligence (AI) to automate the routine tasks customers face when working with their financial institutions. The Finn Hub guides customers through their banking journey from the very first question they ask until their banking needs are fulfilled.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a144544-47c8-4673-83db-83af64795dfd.png","url":"https://www.softwareadvice.com.au/software/490191/Finn-AI","@type":"ListItem"},{"name":"Dasha","position":6,"description":"Dasha supports the development of voice and text-based AI agents that can conduct lifelike conversations. Its core is powered by the latest in language models and voice synthesis technology, which allows it to deliver conversations with ultra-low latency and high realism. For developers, this means the ability to craft AI solutions that can understand and engage in complex interactions, react dynamically to user inputs, and accurately mimic human affective cues. The platform also stands out for its DashaScript language, granting developers the power to create highly customized AI agents tailored to specific business requirements or customer service scenarios.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a931b00e-e1e2-41fe-80b8-87c669fd57d2.png","url":"https://www.softwareadvice.com.au/software/523056/Dasha","@type":"ListItem"},{"name":"Chatsi","position":7,"description":"Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-store sales experts and typical eCommerce experiences. Chatsi caters to a wide range of industries such as fashion, electronics, beauty, grocery, home goods, and specialty providers.\n\nChatsi's personalized product discovery engine uses a natural language interface to help business owners understand each customer's unique needs and preferences. It presents personalized search results and follows up with additional questions to gather intent data and guide users to relevant products. Chatsi also provides expert-level answers to pre-sale product and policy questions, drawing from a comprehensive knowledge base that includes store listings, images, videos, manuals, documentation, reviews, and approved social media content.\n\nChatsi is a one-click enterprise SaaS solution designed for Shopify merchants committed to building customer trust. It collects intent data directly from shopper expressions to optimize the website and offerings, surpassing traditional traffic analytics and heat maps. Chatsi can assist customers with a range of tasks, from suggesting complementary products to answering technical questions about electronics and providing ingredient information for beauty and grocery items. By transforming Shopify storefronts with AI-powered search and expert answers, Chatsi aims to optimize the eCommerce experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfbfb33b-a45a-485f-8e44-85439bff3c6a.png","url":"https://www.softwareadvice.com.au/software/521856/Chatsi","@type":"ListItem"},{"name":"ONTEC AI","position":8,"description":"ONTEC AI – The Integrated AI Ecosystem for Enterprises with Vision\n\nONTEC AI provides a secure, powerful, and flexible AI ecosystem designed to help enterprises unlock the full potential of their data. Whether you’re looking to automate workflows, enhance knowledge management, or implement precise enterprise search capabilities, ONTEC AI delivers tailored solutions to meet your unique needs.\n\nOur ecosystem includes:\n\n- AI Platform: A robust and scalable platform that integrates seamlessly with your existing systems and workflows.\n- Custom AI Solutions: Tailored developments to address your specific business challenges.\n- AI Consulting: Expert guidance to help you navigate the complexities of AI adoption and implementation.\n- Data Engineering: Advanced data processing and structuring to ensure your AI solutions are built on a solid foundation.\n\nWhy Choose ONTEC AI?\nONTEC AI is ideal for enterprises managing large, complex, and sensitive data. We specialize in industries such as banking, finance, insurance, publishing, media, and production, where data security, accuracy, and adaptability are critical.\n\nOur solutions are fully GDPR-compliant and built with data sovereignty in mind, ensuring your data remains secure and under your control. With unmatched accuracy, source traceability, and hallucination suppression, ONTEC AI delivers reliable, actionable insights that you can trust.\n\nKey Features\n✔ Enterprise Search: Quickly and accurately retrieve information from diverse data sources, including fileshares, Confluence, and other systems.\n✔ Automated Workflows: Streamline and optimize time-intensive processes to boost productivity.\n✔ Knowledge Management: Centralize and access internal knowledge efficiently to prevent information silos and knowledge loss.\n✔ Private GPT: Leverage secure, customizable GPT models tailored to your organization’s needs.\n✔ LLM Integration: Enjoy model-agnostic flexibility with support for multiple LLMs, including Aleph Alpha, MS Azure OpenAI, and LLAMA, without vendor lock-in.\n✔ Data Sovereignty: Maintain full control over where your data is stored and processed, with options for on-premise deployment.\n✔ Security and Compliance: Benefit from strict authentication, anonymization, and role-based access management to protect sensitive information.\n\nUse Cases\nONTEC AI excels in solving real-world challenges for enterprises:\n- Customer Service and Helpdesks: Provide fast, accurate responses to customer inquiries with AI-powered search and automation.\n- Employee Support: Equip teams with easy access to internal knowledge for efficient task execution.\n- Onboarding Acceleration: Speed up new employee onboarding by making relevant information readily available.\n- Knowledge Retention: Prevent knowledge loss due to retirements or employee turnover by centralizing expertise.\n- Bridging Knowledge Gaps: Automatically identify and fill missing information to ensure comprehensive knowledge bases.\n- Simplifying Complex Content: Translate technical or legal jargon into clear, understandable language.\n- Email Handling: Automate email categorization and responses to improve efficiency and customer satisfaction.\n- Sensitive Data Management: Provide access to critical information while protecting sensitive details like names or financial figures.\n\nWhat Sets ONTEC AI apart?\n- Unmatched Accuracy: Delivering precise, reliable results every time.\n- Adaptability and Integration: Seamlessly integrates with your existing systems and workflows.\n- Customizable Solutions: Tailored to meet the unique needs of your organization.\n- Sovereign and Secure: Built with the highest standards of data protection and compliance.\n- Trustworthy Expertise: Backed by 20+ years of experience in IT systems, data security, and AI innovation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/085c524a-d730-4670-bafc-07e195be9421.jpeg","url":"https://www.softwareadvice.com.au/software/520144/ONTEC-AI","@type":"ListItem"},{"name":"Got It AI","position":9,"description":"Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platform includes innovations to manage hallucinations and verify responses based on private or sensitive data sources. Got It AI caters to large enterprises looking to leverage AI for customer service, sales operations, and agent assistance applications.\n\nThe platform offers three main products: Hallucination Manager, Agent Copilot, and CX Autopilot. Hallucination Manager verifies the accuracy of generative chatbot responses by checking them against complex data sources. Agent Copilot provides process guidance and knowledge retrieval for human agents assisting customers. CX Autopilot powers customer service chatbots by retrieving knowledge and troubleshooting product issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c4cf5ff-fc91-4c44-9f99-d41bfc39dcf4.jpeg","url":"https://www.softwareadvice.com.au/software/328053/got-it-ai","@type":"ListItem"},{"name":"Twixor","position":10,"description":"Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messaging channels. The platform enables users to build, customize, and automate customer journeys through a Rich Communication Service Message builder. This tool helps trigger transactional conversations.\n\nThe platform includes a drag-and-drop journey builder. This allows users to create interactive virtual assistants with API connectors and forms. These can be deployed as a Progressive Web App (PWA) journey. Twixor EnCaps also offers customizable templates and themes. This enables businesses to design message templates, pop-ups, forms, and the graphical user interface. This helps engage and attract new customers. Additionally, the platform provides in-depth analytical reports. This gives users complete access to user activities, preferences, and drop-out journeys. This information can help plan actionable strategies and optimize each journey.\n\nTwixor EnCaps integrates with various business tools. These include CRM, employee engagement, project management, and real-time communication tools. The platform supports over 30 digital platforms. This allows businesses to automate interactions across multiple channels. This delivers superior customer experiences without requiring customers to download any app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a97737bb-0f61-4dbd-b97e-7cd3cc87a47a.png","url":"https://www.softwareadvice.com.au/software/485351/Twixor-EnCaps","@type":"ListItem"},{"name":"bots4you","position":11,"description":"Bots4you offers an AI-enabled platform designed to automate internal and external business processes through digital employees that handle customer communications and workflow optimization. The platform features pre-trained, industry-specific AI assistants capable of processing incoming calls, emails and chats. The tool operates within a secure environment that maintains full data sovereignty and compliance with European regulations including DSGVO and AI Act standards.\n\nThe platform employs a no-code approach that enables users without technical expertise to configure and customize AI assistants through an intuitive interface. Integration capabilities extend to existing business systems such as CRM, ERP, and DMS through established connectors utilizing API, SFTP, or Webhooks protocols.\n\nBots4you provides control over AI outputs and ensures data security through encryption and role-based access controls. The platform supports omnichannel communication, centralizing phone, chat, email and internal assistance functions while enabling customizable handovers to human employees when necessary.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e867e08f-4731-41bc-88a2-7358c5903fab.jpeg","url":"https://www.softwareadvice.com.au/software/499026/bots4you","@type":"ListItem"},{"name":"Automatic Chat","position":12,"description":"Automatic Chat is an advanced and cost-effective custom AI chatbot platform. Leveraging the unparalleled capabilities of GPT-4, the latest in AI technology, the platform offers a dual-purpose assistant capable of 24/7 sales and customer support. Its AI excels in handling complex inquiries flawlessly, speaking over 26 languages to serve a global customer base effectively. No programming knowledge required.\n\nAutomatic Chat's unique benefits include:\n\nPersonalized Interaction: Its AI chatbots are not just responsive; they're proactive, greeting customers with a welcoming message and engaging them in meaningful conversations. This leads to a more personalized user experience right from the start.\n\nComprehensive Training: The platform's training capabilities are extensive, accommodating a variety of data formats, including PDFs, text files, YouTube videos, Notion and Google Docs, Q&A sessions, and more. This ensures the chatbot is well-versed in a specific domain.\n\nInsightful Analytics: Gain invaluable insights into customer interactions through chat history analysis. Understand customer needs better and tailor offerings accordingly.\n\nSeamless Escalation: Whenever a customer's needs exceed the AI's capabilities, it smartly escalates the issue to a human agent, capturing the customer's email for a personal follow-up, ensuring every concern is addressed.\n\nAffordability: Enjoy double the value at half the cost. Automatic Chat offers the most powerful AI solutions at affordable prices.\n\nEnhanced Customer Service: By automating responses to frequently asked questions, chatbots save time and improve efficiency, allowing businesses to focus on more strategic tasks. Its AI interacts with empathy and precision, ensuring a human-like conversational experience.\n\nEasy Setup: Getting started is straightforward. Follow simple steps to build and test your bot. Embedding the chatbot into a site is as easy as pasting a script into HTML code.\n\nExceptional Support: A+ customer onboarding and support team are committed to ensuring a smooth setup and ongoing operation, addressing any issues promptly.\n\nAutomatic Chat stands as a leader in conversational AI, offering businesses a powerful tool to enhance engagement, understand customer needs, and increase efficiency. With this easy-to-use platform, businesses can now leverage the full potential of AI to elevate their customer service and sales processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c895a5eb-9fa3-41ca-800f-2ade64c47070.png","url":"https://www.softwareadvice.com.au/software/431294/automatic-chat","@type":"ListItem"},{"name":"AskYura","position":13,"description":"AskYura is a conversational AI platform built to transform everyday conversations into real business actions. It is task-driven and execution-focused, designed to complete operational work directly from natural-language interactions. AskYura acts as a conversational AI layer on top of existing systems, including CRMs, helpdesks, eCommerce platforms, order databases and internal tools. \n\nAskYura understands the intent, retrieves the necessary data, applies business rules, runs approvals if needed and completes the task end-to-end. AskYura handles operational workflows such as automated refunds and exchanges, order and shipping status checks, inventory availability, appointment booking and rescheduling, lead qualification and internal ticket routing through AI-powered conversations. \n\nNo-code AI workflow builder removes the need for engineering support.Teams can write instructions such as: “When a user requests a refund for an eligible order, verify status, update inventory, issue the refund and notify the customer.” AskYura turns these instructions into executable, multi-step workflows. The platform supports use cases for ecommerce brands reducing manual support, SaaS companies automating onboarding and troubleshooting and hospitality businesses providing 24/7 reservation support. With integrations and closed-loop automations, AskYura enables service, cost management and scalable operations from a single conversational interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de168f07-dac2-49d0-9217-e727248474a6.png","url":"https://www.softwareadvice.com.au/software/533358/Yura","@type":"ListItem"},{"name":"AI Bunny","position":14,"description":"AI Bunny is an artificial intelligence phone agent and online ordering platform designed for restaurants. It manages incoming calls at all hours, processes orders automatically, and handles customer interactions without requiring human involvement. The platform supports various types of restaurants, including pizza shops, burger restaurants, Mexican eateries, halal establishments, and Brazilian restaurants, with features tailored to different cuisines' ordering needs.\n\nThe AI phone agent can handle multiple calls simultaneously during busy periods, ensuring all customer calls are addressed. It identifies returning customers by name, remembers delivery addresses, and recalls previous orders to facilitate quick reordering. The system verifies delivery addresses, schedules deliveries, and processes payments through SMS payment links. It also includes features such as automatic upselling to streamline order management.\n\nThe platform offers a cloud-based point-of-sale system compatible with existing thermal printers and Windows PC setups, eliminating the need for additional hardware. It also includes a commission-free online ordering system with custom-branded restaurant websites and integrated loyalty programs. Chat agents are available for platforms such as WhatsApp, Instagram, and web-based services, with support for multiple languages to accommodate diverse customer groups.\n\nAI Bunny uses second-based billing, charging only for actual conversation time, and includes safeguards against call misuse with a five-minute call limit. Restaurant operators can customize the AI agent through a dashboard interface, allowing them to update the system with new information without requiring technical skills.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/131ec06b-0889-4ecf-a7da-70d652febdc7.png","url":"https://www.softwareadvice.com.au/software/537866/AI-Bunny","@type":"ListItem"},{"name":"VYZR AI","position":15,"description":"VYZR AI is a conversational automation platform designed to deploy AI-powered agents across voice, chat, and WhatsApp channels. It is used to automate tasks such as customer interactions, lead qualification, and appointment scheduling without increasing human workforce demands. Industries such as real estate, healthcare, hospitality, and retail use the platform to manage inbound inquiries and conduct outbound campaigns at scale.\n\nThe platform delivers low-latency response times and supports over 100 languages, including Arabic, English, Spanish, French, and Chinese. It includes a no-code visual flow builder with drag-and-drop functionality for designing conversation logic. Pre-built templates are available for common business scenarios. Security features include SOC 2 Type II certification, GDPR compliance, ISO 27001 certification, HIPAA readiness, and AES-256 encryption.\n\nThe system processes data from sources such as PDF documents, Word files, website content, and live databases to provide relevant responses during interactions. It can scale to handle a wide range of simultaneous conversations. Configuration is supported by a visual builder, which allows for setup in a short amount of time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/821a6400-9218-49f1-957a-31f9227cb12e.png","url":"https://www.softwareadvice.com.au/software/548481/VYZR-AI","@type":"ListItem"},{"name":"Brand Embassy","position":16,"description":"Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comment requiring attention.\n\n\nBrand Embassy is a full-featured customer support platform with all of the back-end functionality that support teams need to solve issues collaboratively. Team members can collaborate in real time, by messaging other members or departments and by attaching notes to specific cases, issues and clients.\n\n\nBrand Embassy’s knowledge base application helps employees find the most frequently used support documents and shows standardized answers to common support questions.\n\n\nBrand Embassy’s analytics and reporting features show which channels have the most activity, and what topics are most common on each of them. It is priced per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.softwareadvice.com.au/software/14836/brand-embassy","@type":"ListItem"},{"name":"Herbie","position":17,"description":"Herbie.AI, one of the brand of SunSmart – a 15+ year old Multinational Intelligent Automation corporation with a presence in the UK, Europe, Middle-East, India & Far East. It provides solutions across Enterprise Software & Services, Artificial Intelligence, and Mobility across diverse industries.\n\nHerbie.AI is a multi-national Intelligent Automation company, incorporated in 2018, focusing on the Digital Transformation of Enterprises with Unique Voice-Enabled Virtual Assistants to automate their business cases, with multi-fold RoI. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms.\n\nThe business provides end-to-end AI solutions that are \"Innovative & Intelligent\" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies.\n\nHerbie.AI is a Microsoft Gold Application Development Partner and is ISO 9001:2015 Certified.\n\nAI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to an agent. Improve your customer experience with an AI-powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs. Automate Up to 80% Support Inquiries. Seamlessly build & deploy fully automated and multilingual AI chatbots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f3f1564-79f0-4e1f-ae74-4341a01983a8.png","url":"https://www.softwareadvice.com.au/software/192676/herbie","@type":"ListItem"},{"name":"assist365 - AI-powered Virtual Assistant","position":18,"description":"assist365 is a multilingual conversational AI that can clearly understand and respond to more than 20 languages.  The well-optimized NLP and NLU engine in the assist365 deliver a human-like interaction experience to the users across a wide range of channels.  \n\nWith the power of deep learning, Pre-made industry-specific bots are made to help you assist the customer throughout the journey. For example, there are lead generation bots, collection bots, customer onboarding bots, etc. \n\nOmni-channel Availability \n\nassist365 is flexible and easy to deploy on IVR, Telephony, and text chat platforms. No matter on which channel your customer is contacting you, assist365 will deliver 24X7 human-like customer support service. assist365 can also be integrated into CRM to have a more streamlined operation and easily manage the data.  \n\n\nEfficient and Cost Saving Solution \n\nassist365 omnichannel availability and multi-faceted multi-lingual capability will help you deliver an impeccable customer service at a 70% lesser operational cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/509cbd67-6653-4113-83ab-4cc1011e8aea.jpeg","url":"https://www.softwareadvice.com.au/software/334545/assist365","@type":"ListItem"},{"name":"Cresta","position":19,"description":"Cresta is a cloud-based real-time AI contact center for customer service and live chat. Cresta combines artificial intelligence-enabled tools and natural language processing with advanced human coaching to achieve real-time matching of agents’ performance with the specific needs of each customer or opportunity. With features, such as visualizations, scoring, and coaching, Cresta enables users to gain valuable insights across businesses and implement smarter decisions based on current, historical, or predicted data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3ebe1464-69f3-4b5b-83dc-3b0e2405cda2.png","url":"https://www.softwareadvice.com.au/software/362595/cresta","@type":"ListItem"},{"name":"Yunique","position":20,"description":"We simplify your company's service process by unifying voice, chat and WhatsApp channels in one place. Group CRM, Helpdesk and ERP to facilitate management, optimize your time and have access to information about the context for communication with the customer.\n\nCustomize the flow of each customer that comes into contact with your company, offering the experience of an agile and efficient journey. Create reports with team performance information, as well as the degree of customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5741ef2-00aa-4031-ad89-5251cdac90b4.png","url":"https://www.softwareadvice.com.au/software/402463/yunique","@type":"ListItem"},{"name":"Klart AI","position":21,"description":"Klart AI is an AI assistant tailored to simplify and boost workplace dynamics. The software helps businesses with managing tasks in JIRA, sharing files on Google Drive or OneDrive, communicating via Slack or Teams, and maintaining records in Confluence or Notion. Klart AI offers integration with various platforms, including Gmail, Zoomin, and Zendesk. \n\nThe solution ensures compliance in accordance with GDPR protocols, ensuring that the information remains protected. Apart from storing information, administrators can share it with colleagues, ensuring that the team remains on the same page. It allows managers to generate reports in real-time, facilitating decision-making processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85a1fe31-f4f8-48ee-a628-2590337cd0a4.jpeg","url":"https://www.softwareadvice.com.au/software/420414/klart-ai","@type":"ListItem"},{"name":"kwiqreply","position":22,"description":"Kwiqreply is a cloud-based conversational AI platform that helps businesses manage customer conversations across multiple messaging channels like WhatsApp, Facebook Messenger, SMS and more—all from a single interface. The solution caters to companies across various industries including eCommerce, travel, finance, healthcare, and education.  \n\nIt offers key features like a shared inbox, which provides a unified view of all customer conversations in one place. The WhatsApp broadcast feature allows businesses to send bulk messages to customers on WhatsApp. The WhatsApp Automation feature enables users to send automated responses and create messaging workflows. Kwiqreply also offers third-party integration with various business tools such as Zendesk, Salesforce, and HubSpot.\n\nAn AI-powered chatbot can handle frequently asked questions and basic customer queries. Additionally, Kwiqreply provides customer support through email, phone, and live chat. Regular product updates ensure access to the latest messaging channels and features.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1862b72f-0306-482d-8d55-58cc9a5123f9.jpeg","url":"https://www.softwareadvice.com.au/software/390972/kwiqreply","@type":"ListItem"},{"name":"Cloobot","position":23,"description":"Cloobot is a Silicon Valley-based GenAI startup that provides a System of Intent to eliminate the \"Intent Drift\" responsible for most IT project failures. By bridging the gap between initial business discovery and technical delivery, the platform ensures that the original business logic remains anchored to the build even as projects scale to thousands of requirements.\n\nThe platform uses an agentic engine to instantly synthesize unstructured stakeholder conversations into audit-ready technical requirements and process maps, replacing weeks of manual documentation. Cloobot centralizes complexity management and integrates directly with tools like Jira to ensure that delivery tasks never lose sight of the strategic \"Why.\" Additionally, it incorporates active RAIDD governance by linking risks, assumptions, and decisions directly to requirements, providing CIOs and VPs with the continuous monitoring necessary for high-stakes enterprise rollouts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9dc0b13b-e6aa-4bce-98d7-9a01d41cff09.png","url":"https://www.softwareadvice.com.au/software/401066/cloobot","@type":"ListItem"},{"name":"Born Digital","position":24,"description":"Born Digital is an all-in-one AI platform that is utilized by businesses across various industries such as telco, utilities, financial services, retail, travel, and real estate. Its primary purpose is to facilitate the creation, launch, and management of AI-powered virtual agents. Equipped with generative and conversational AI technology, the platform empowers organizations to construct virtual agents capable of automating operational tasks, addressing customer inquiries, and engaging with their target audience effectively.\n\nThe omnichannel platform offers deployment across various communication channels, such as chat, voice, and email, with the flexibility to seamlessly integrate with popular platforms, including Facebook, WhatsApp, iMessage, Viber, and Microsoft Teams. The platform ensures compatibility with leading contact center providers like Cisco, Avaya, Vonage, and others, along with support for digital messaging platforms and pre-built connectors for CRM and core systems such as Microsoft Dynamics, Salesforce, Hubspot, and SAP. \n\nBorn Digital accommodates both on-premise and cloud deployment, with a preference for cloud platforms like Microsoft Azure, though it remains cloud-agnostic. It distinguishes itself as a no-code, user-friendly solution, facilitating quick and smooth integration with third-party systems, and enabling fast implementation of digital agents and conversation analytics, leveraging existing company data without the need for additional training data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cda5fcb-7c84-431f-bf28-cb72f05bb3cd.jpeg","url":"https://www.softwareadvice.com.au/software/435246/born-digital","@type":"ListItem"},{"name":"Web Callback","position":25,"description":"With Web Callback, also known as \"click to call\", customers and prospects can contact businesses quickly and easily. This solution enables website owners to optimize conversion rates by offering immediate, personalized assistance to their visitors while gathering valuable information about their needs and preferences.\n\nWeb Callback is effective and suitable for selling complex or high-added-value products that require a detailed explanation or personalized support. By offering a free, rapid callback, you can roll out the \"red carpet\" and demonstrate availability and commitment to potential customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/30eb2f15-ecb4-44cb-bd16-ba5823de8e13.png","url":"https://www.softwareadvice.com.au/software/437717/webcallback","@type":"ListItem"}],"numberOfItems":25}
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