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description: Page 2 - Discover the best Conversational AI Platforms for your organisation. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
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title: Page 2 - Best Conversational AI Platforms - 2026 Reviews, Pricing & Demos
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# Conversational AI Platforms

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## Products

1. [Drift](https://www.softwareadvice.com.au/software/44897/drift) — 4.5/5 (199 reviews) — Drift is a cloud-based solution designed to help businesses automate sales processes by adding live chat windows to w...
2. [Jobin.cloud](https://www.softwareadvice.com.au/software/334117/jobin-cloud) — 4.7/5 (172 reviews) — Easily finding and contacting the people you're looking for is the cornerstone of every business, be it customers, ca...
3. [Tiledesk](https://www.softwareadvice.com.au/software/359462/tiledesk) — 4.6/5 (154 reviews) — Tiledesk is an AI Agent platform for customer support, sales engagement and internal operations. It helps enterprises...
4. [Crisp](https://www.softwareadvice.com.au/software/162277/crisp) — 4.6/5 (147 reviews) — Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with we...
5. [Emitrr](https://www.softwareadvice.com.au/software/328657/emitrr) — 4.8/5 (146 reviews) — Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedul...
6. [Gladly](https://www.softwareadvice.com.au/software/168565/gladly) — 4.8/5 (139 reviews) — For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savin...
7. [Freshchat](https://www.softwareadvice.com.au/software/436347/freshchat) — 4.1/5 (115 reviews) — Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer b...
8. [TeamSupport Messaging & Live Chat](https://www.softwareadvice.com.au/software/372181/teamsupport-messaging-and-live-chat) — 4.6/5 (114 reviews) — TeamSupport's Messaging \& Live Chat leverages the power of connection to unify your support, sales, and marketing...
9. [Comm100](https://www.softwareadvice.com.au/software/129616/comm100) — 4.7/5 (108 reviews) — Comm100 is a global provider of AI-powered omnichannel customer support software for commercial, government, and nonp...
10. [Glassix](https://www.softwareadvice.com.au/software/419790/glassix) — 5.0/5 (103 reviews) — Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communica...
11. [Sobot](https://www.softwareadvice.com.au/software/524506/Sobot) — 4.9/5 (92 reviews) — Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionali...
12. [Sprinklr](https://www.softwareadvice.com.au/software/86501/sprinklr-marketing) — 4.3/5 (90 reviews) — Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers soc...
13. [Clepher](https://www.softwareadvice.com.au/software/379760/clever-messenger) — 4.8/5 (88 reviews) — Clepher is the future of chatbots. With an easy-to-use visual builder, users can drag 'n drop your bot in just a few ...
14. [Botsonic](https://www.softwareadvice.com.au/software/436579/botsonic) — 4.8/5 (79 reviews) — Botsonic is a pioneering platform providing tools for crafting diverse support bots, innovative GPT bots, and advance...
15. [SmatBot](https://www.softwareadvice.com.au/software/147070/smatbot) — 4.6/5 (74 reviews) — SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including e...
16. [UChat](https://www.softwareadvice.com.au/software/335425/uchat) — 4.9/5 (73 reviews) — UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for ...
17. [Zipteams](https://www.softwareadvice.com.au/software/364454/zipteams1) — 4.7/5 (73 reviews) — Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make sm...
18. [Chatbase](https://www.softwareadvice.com.au/software/426065/chatbase) — 4.3/5 (73 reviews) — Unlock the full potential of Chatbase and effortlessly create a tailored chatbot powered by ChatGPT, perfectly aligne...
19. [ManyChat](https://www.softwareadvice.com.au/software/95684/manychat) — 4.6/5 (72 reviews) — ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through s...
20. [Landbot](https://www.softwareadvice.com.au/software/120907/landbot) — 4.4/5 (70 reviews) — Landbot is a no-code AI Agent builder designed for revenue teams who need autonomous, high-converting lead workflows ...
21. [Wing](https://www.softwareadvice.com.au/software/224578/wing) — 4.8/5 (69 reviews) — Wing has the world's best talent ready for you\! Use your dedicated assistant to help you focus on your core activitie...
22. [Kenyt AI Agents](https://www.softwareadvice.com.au/software/242961/kenyt-ai) — 4.5/5 (67 reviews) — Kenyt is a platform that helps businesses improve customer engagement with chatbots and artificial intelligence. The ...
23. [Activechat](https://www.softwareadvice.com.au/software/287195/visual-chatbot-builder) — 4.7/5 (65 reviews) — ActiveChat visual chatbot platform that enables businesses in customer service, call centers and eCommerce industry t...
24. [Chaport](https://www.softwareadvice.com.au/software/344629/chaport) — 4.9/5 (63 reviews) — Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with...
25. [Modjo](https://www.softwareadvice.com.au/software/232591/modjo) — 4.7/5 (60 reviews) — Modjo is a sales enablement tool that help modern business to close more deals. An entirely cloud-based conversation ...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Links

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-----

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Rather than having to rely on email addresses, with Jobin.cloud you can reach out to ANYONE as long as you have their LinkedIn URL (automatically added on import)\nThis is because Jobin doesn't just automate your LinkedIn messaging, but it can also bypass LinkedIn's connection request limit, so not only can you connect with an unlimited amount of people, but each invitation can also be given an attached note to directly have a message to reach out with, and you can even add automated follow-ups! Resulting in a complete and bulk alternative to LinkedIn's expensive inMails.\n\nLastly, all contact interactions get automatically logged in event timelines to easily help you and your team know who's been messaged and what's going on with every contact, furthermore you have entire Project pipelines with custom buildable pipeline stages and a visual graph interface to easily keep track of every step in each of your workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c28b02c-6106-461c-b2f1-cd9005ecee6a.png","url":"https://www.softwareadvice.com.au/software/334117/jobin-cloud","@type":"ListItem"},{"name":"Tiledesk","position":3,"description":"Tiledesk is an AI Agent platform for customer support, sales engagement and internal operations. It helps enterprises and SMEs automate conversations and routine workflows across multiple channels, while keeping control over quality, governance and escalation to humans. You can run it as SaaS or self hosted, and you can adopt it as an open source alternative to Intercom, Tidio and Voiceflow.\n\nTeams build AI Agents with a visual drag and drop flow builder. You can combine deterministic steps with AI actions, conditions and approvals, so the same agent can answer questions, collect structured data, guide users through a process and trigger the next action. The builder supports AI prompts, AI conditions and task steps, so non technical teams can design reliable workflows with clear guardrails. With MCP, agents can execute tasks such as updating CRM records, sending emails, writing to spreadsheets, calling webhooks and connecting to tools like Google Workspace, Slack, Shopify and Notion. This turns conversations into workflows that run across systems without custom code for each step, while keeping clear control points and fallbacks.\n\nFor accuracy and consistency, Tiledesk includes a knowledge base with Retrieval Augmented Generation (RAG). You can import content from URLs and files, organize it by topic and keep it aligned with manuals, procedures and policies. Hybrid retrieval and re ranking help prioritize the most relevant sources before answering, reducing wrong or partial responses while lowering token usage. When the AI falls short, you can route the conversation to a human and capture the resolution as new knowledge, enabling a self learning loop that improves coverage over time and reduces repeated escalations.\n\nTiledesk supports multichannel and multilingual experiences, including WhatsApp Business and Facebook Messenger, plus web and other digital touchpoints. It includes AI to human handover for complex or sensitive cases, so operators can take over with full context and conversation history. Operational features include real time analytics and reporting, queue and department organization, multi project management, SLA settings and smart assignment so supervisors can monitor performance and keep service levels predictable at scale. Proactive messaging can support promotions, seasonal campaigns and time sensitive updates on messaging channels.\n\nCommon use cases include automating first tier customer inquiries, deploying a copilot for human agents, building ecommerce assistants, creating AI sales agents for qualification and follow up, producing executive summaries and turning company knowledge into an always available support hub for employees. Benefits typically include faster first response, higher first contact resolution, fewer handoffs, better customer trust and lower cost per interaction. Many teams set measurable goals such as automating up to 80 percent of repetitive requests, improving employee productivity by around 40 percent on routine knowledge work and increasing ecommerce revenue by 20 to 25 percent through faster responses and higher outreach. Results vary by process maturity and data quality, and the analytics layer helps you measure impact and continuously improve.\n\nFor teams with stricter requirements, self hosted deployment can support internal governance needs and data residency preferences. Multi project setup, queues and SLAs help organizations scale the same operating model across brands, departments or business units. Enterprise teams can separate projects per brand, manage roles and permissions, and integrate with existing identity and security processes. This supports staged adoption: start with one use case, validate results, then expand to more teams, channels and workflows with the same governance model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87381302-e3d6-413c-8eef-49636392b373.png","url":"https://www.softwareadvice.com.au/software/359462/tiledesk","@type":"ListItem"},{"name":"Crisp","position":4,"description":"Crisp is a cloud-based helpdesk platform designed to help small to midsize enterprises improve communications with website visitors using personalized campaigns, live chat, and public status pages. The centralized platform lets users create integrated knowledge base systems to quickly access help articles and resolve customer issues in real-time.\n\n\nFeatures of Crisp include file sharing, customizable live chat interface, shared inbox, translation, audio/video calling, automated messaging, and more. Users can generate campaigns for specific customers and personalize them by adding videos, images or custom messages. Additionally, it lets businesses create public status pages to monitor system statuses in real-time and notify customers about downtimes/outages through email alerts.\n\n\nCrisp comes with an application programming interface, which allows businesses to integrate the platform with several third-party applications such as Slack, Zapier, Salesforce, Facebook Messenger, Zendesk, Telegram and more. The solution is available for free and on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3a4110-8bee-4772-ab46-9e759afc8654.png","url":"https://www.softwareadvice.com.au/software/162277/crisp","@type":"ListItem"},{"name":"Emitrr","position":5,"description":"Emitrr is designed for local businesses wanting to acquire new customers, retain existing customers, and keep schedules. It aims to provide a seamless process of customer engagement and interaction. Businesses can acquire new customers by using the software to send text messages, convert missed calls and webchat to text, engage in text message marketing, collect reviews, and manage and monitor reputations. \n\nWith customer recall and reactivation features, Emitrr helps retain customers. It is designed to keep schedules full by sending reminders and following up with text messages. Businesses may experience an average 90% reduction in no-shows. Emitrr eliminates the need for multiple platforms to manage a business or engage with customers as it integrates with 1000+ local business CRM, EHR, scheduling software, etc. \n\nThere are no setup fees for Emitrr and businesses can access round-the-clock support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d7cab41-bf45-4fce-a9a7-a3cfa59b8097.jpeg","url":"https://www.softwareadvice.com.au/software/328657/emitrr","@type":"ListItem"},{"name":"Gladly","position":6,"description":"For business leaders who want to get AI right, Gladly is the only customer experience AI that delivers the cost savings you need AND the customer devotion that drives lasting business value. Trusted by the world's most customer-centric brands—including Crate & Barrel, Breeze Airways, and Ulta Beauty—Gladly is purpose-built to engage customers, not deflect them, turning everyday interactions into loyal customers for life.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.softwareadvice.com.au/software/168565/gladly","@type":"ListItem"},{"name":"Freshchat","position":7,"description":"Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.\n\nKey-Value Propositions\n1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more\n2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional \n3. 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Messaging & Live Chat is compliant with HIPAA, GDPR, and other privacy laws.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/46f9b243-b89c-47ea-a91f-2a98ffa75ba2.jpeg","url":"https://www.softwareadvice.com.au/software/372181/teamsupport-messaging-and-live-chat","@type":"ListItem"},{"name":"Comm100","position":9,"description":"Comm100 is a global provider of AI-powered omnichannel customer support software for commercial, government, and nonprofit organizations of all sizes. Trusted by customers including Rackspace, CH Robinson, Kyndryl, Stanford University, Global Affairs Canada, and the State of California, Comm100 enables organizations to deliver consistent, dependable service across every digital channel they support. \n\nThe Comm100 platform unifies live chat, email, social media, secure messaging, and self-service resources into one cohesive support experience. Centralized conversations and workflows improve visibility, accelerate response times, and ensure consistent service delivery regardless of channel, audience, or interaction volume. \n\nAdvanced AI capabilities are embedded throughout the platform to enhance productivity and performance for support teams. Agentic tools assist with routine interactions, AI-driven quality assurance helps maintain standards, and data-driven insights surface trends, identify gaps, and guide continuous improvement initiatives. \n\nDesigned for flexibility, reliability, and scale, Comm100 supports organizations operating in complex service environments with demanding requirements for security, compliance, and uptime. The platform adapts to diverse operational models while maintaining stability, governance, and control. \n\nBy combining intelligent automation with human-led service, Comm100 empowers organizations to strengthen relationships, increase productivity, and deliver better support outcomes at scale. This balanced approach helps organizations meet rising service expectations while supporting long-term service strategies, resilience, and organizational growth worldwide. \n\nIt also enables leadership teams to measure performance, optimize resources, and make informed decisions using reliable analytics, actionable insights, and clear operational data across channels, teams, regions, and evolving customer engagement scenarios within modern digital service organizations worldwide today at scale globally.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b70598f4-fc91-4b84-845f-aee84ab8da07.png","url":"https://www.softwareadvice.com.au/software/129616/comm100","@type":"ListItem"},{"name":"Glassix","position":10,"description":"Glassix's mission is to empower businesses with the potential of Conversational AI and Omnichannel Customer Communication, driving unmatched scalability and success.\n\nRevolutionizing Customer Journeys:\nWith its AI Omnichannel capabilities, Glassix transforms customer journeys, ensuring seamless interactions at every touchpoint, even during off-hours. Titans like Nike, Avis, Nintendo, Domino's, and Dyson are among their trusted clients, who have achieved remarkable progress with Glassix's transformative technology.\n\nSimplified Customer Interaction Management:\nExperience the ease of managing customer interactions with Glassix. Its unified inbox eliminates the need for multiple tools, streamlining workflow management and reducing expenses. From AI-powered chatbots to personalized greetings, keep customers engaged, all in one place.\n\nConnected Conversations Across Channels:\nGlassix is an AI-powered unified messaging platform that connects customer conversations across every digital channel. From instant messaging apps and SMS texts to email conversations, live chat on websites or apps, and social media messages.\n\nSecurity and Customizability:\nRest assured with Glassix's secure platform, delivered as a subscription service. Users don't need technical knowledge to get started, thanks to their visual no/low code chatbot tools. Leverage the power of GPT-4 for conversational AI capabilities, or utilize the Glassix API to create highly customized experiences. Glassix's collaboration with a global network of integration partners ensures they cater to established brands, high-growth ventures, and small businesses.\n\nDeliver Exceptional Customer Experiences:\nExperience the true potential of Glassix as it refines interactions, enabling users to provide exceptional customer experiences. Say goodbye to manual tasks and reclaim valuable time. With its automation capabilities, conversations flow seamlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73fa782a-b426-4387-a141-99ab6979cf2e.png","url":"https://www.softwareadvice.com.au/software/419790/glassix","@type":"ListItem"},{"name":"Sobot","position":11,"description":"Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API. Our mission is to provide a secure, adaptable platform that empowers companies worldwide to connect deeply and efficiently with their customers.\n\nFrom small startups to multinational enterprises, Sobot believes that every business should have access to innovative customer experience tools. Serving over 10,000 brands across diverse industries in 18+ languages, our clients include renowned names such as Samsung, OPPO, Philips, Tineco, DFS, Renogy, Weee!, Michael Kors, J&T, Air Liquide, OPay, Mico, and Lilith Games.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/842aa0f1-659b-4283-b84d-f66a8fe6f828.jpeg","url":"https://www.softwareadvice.com.au/software/524506/Sobot","@type":"ListItem"},{"name":"Sprinklr","position":12,"description":"Sprinklr is a cloud-based customer experience management solution designed for businesses of all sizes. It offers social experience core, content marketing, social media management, paid advertising, website management (first-party experience), and social listening functionalities within a suite.\n\nThe social CRM and social governance modules enable users to manage social profiles using a single platform. The platform also allows customers to post reviews on a website, post messages on their Facebook profiles, or tweet directly about the brand.\n\nSprinklr's social media management platform allows users to implement a social media strategy across multiple business functions, such as sales, marketing, customer service, PR, events, and crisis management.\n\nOther features include social automation and social campaign management, which includes collaborating on design, launching, and reporting across departments and enforcing campaign consistency across the organization.\n\nSprinklr offers online and knowledgebase support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.softwareadvice.com.au/software/86501/sprinklr-marketing","@type":"ListItem"},{"name":"Clepher","position":13,"description":"Clepher is the future of chatbots. With an easy-to-use visual builder, users can drag 'n drop your bot in just a few clicks. Staff members can integrate your chatbot with your stack, by leveraging 50+ native integrations (including Zapier and Make)! Use broadcasts to engage prospects and customers on Facebook™ Messenger AND Instagram™ Direct Message with your offers. Or opt to eliminate 80% of repeat customer questions. It's all possible with Clepher!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3e76cf3-5f28-4266-aa78-9b2b4a8abd38.png","url":"https://www.softwareadvice.com.au/software/379760/clever-messenger","@type":"ListItem"},{"name":"Botsonic","position":14,"description":"Botsonic is a pioneering platform providing tools for crafting diverse support bots, innovative GPT bots, and advanced OpenAI Assistants. It specializes in effortless integration with Zendesk and Freshdesk, facilitating smooth transitions to live agents for top-tier customer service. The platform supports multiple languages, catering to a global audience, and includes sophisticated analytics for in-depth customer interaction insights. Additionally, Botsonic ensures data privacy with strict adherence to GDPR standards. Ideal for businesses seeking smart, AI-driven solutions for customer engagement, Botsonic combines efficiency, versatility, and compliance to redefine customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2794f36-ce07-447b-a579-9ed726e4c3ed.png","url":"https://www.softwareadvice.com.au/software/436579/botsonic","@type":"ListItem"},{"name":"SmatBot","position":15,"description":"SmatBot, subsidiary of ByteQuark is an AI-powered platform that assists businesses in various industries, including education, eCommerce, finance, real estate, and fitness, to create personalized chatbots for different purposes such as lead generation, surveys, inquiries, appointments, feedback, and suggestions. The platform offers a user-friendly interface to supervisors to set up live chat agents, who can ask customized question types.\n\nSmatBot comes with several key features such as text-to-speech, email notifications, two-factor authentication, and data masking, making it an efficient and secure option for businesses. It can be deployed on various platforms like corporate websites, specific landing pages, Facebook Messenger, and mobile applications to suit specific needs. Furthermore, managers can customize the chatbot by adding avatars, logos, positions, fonts, and themes.\n\nSmatBot integrates easily with third-party systems like FreshDesk, Zoho CRM, Hubspot, Salesforce, Zapier, and more. The platform is available for free, and businesses can also choose from annual, or monthly subscription options. The support team is readily available to offer assistance via email, phone, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f1cd448-58b5-4cb2-a842-f52b5247845f.jpeg","url":"https://www.softwareadvice.com.au/software/147070/smatbot","@type":"ListItem"},{"name":"UChat","position":16,"description":"UChat is a cloud-based bot-building platform that helps businesses easily create chatbot Facebook Messenger bots for marketing, sales, and support.\n\nThe drag-and-drop builder enables users to collect leads and automate business calls.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1baab04-2076-4f6b-af28-078208d58530.png","url":"https://www.softwareadvice.com.au/software/335425/uchat","@type":"ListItem"},{"name":"Zipteams","position":17,"description":"Using our conversational intelligence analytics combined with smart meeting rooms, Zipteams helps sales teams make smarter decisions and complete transactions quickly. Real-time support nudges and allows managers to effortlessly teach and onboard new reps with relative ease.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/53385ceb-99c9-45d4-909e-a9578de37d27.jpeg","url":"https://www.softwareadvice.com.au/software/364454/zipteams1","@type":"ListItem"},{"name":"Chatbase","position":18,"description":"Unlock the full potential of Chatbase and effortlessly create a tailored chatbot powered by ChatGPT, perfectly aligned with your brand's unique personality.\n\nThe platform empowers you to fine-tune your chatbot's interactions by customizing the base prompt, ensuring it resonates with specific projects or campaigns. Whether you seek a casual and humorous tone or require responses within a defined word limit, Chatbase offers the versatility you need.\n\nSeamlessly train your chatbot offline by uploading various file formats, including Word documents, PDFs, and plain text files. Copy-paste information from non-downloadable sources like emails and text messages to further enhance its capabilities.\n\nElevate your chatbot's knowledge by enabling it to crawl your website for relevant answers, delivering exceptional support responses.\n\nTailoring your chatbot's appearance is a breeze with Chatbase's intuitive customization options. Add a profile picture, select from light or dark themes, and modify text bubble styles. Customize the chatbot's opening greeting to introduce itself, offer assistance, or provide diverse solutions.\n\nEnhance user experiences by incorporating frequently asked questions as \"suggested messages,\" allowing users to find answers swiftly without burdening your support team.\n\nSimplify integration by embedding the chatbot as a widget or iframe on your website using straightforward HTML code. Maintain control by specifying authorized domains, ensuring your chatbot operates exclusively where you intend.\n\nLeverage the Chatbase API to establish seamless communication with your chatbot from any application, streamlining your workflow and enhancing efficiency.\n\nBy supercharging your chatbot with ChatGPT, users will find the answers they seek right at their fingertips, making for a seamless experience. (\"And I didn't even have to request to speak with a manager!\")\n\nChatbase equips you with a comprehensive toolkit to create, train, and integrate your chatbot, drawing from both online and offline data sources, effortlessly enhancing your website's capabilities.\n\nRevolutionize your customer service with Chatbase and redefine the way you engage with your audience. Elevate your brand's chatbot experience today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8be3e7fc-9704-443b-860a-b0360a18b2e8.jpeg","url":"https://www.softwareadvice.com.au/software/426065/chatbase","@type":"ListItem"},{"name":"ManyChat","position":19,"description":"ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through social media platforms and text messaging. Key features include message broadcasting, drip marketing, A/B testing, audience segmentation and lead conversion.\n\n\nThe solution comes with a drag-and-drop interface, which allows businesses to design custom chatbots using predefined templates. Employees can use the solution to interact with prospects, capture contact information such as name, email address or phone number and add tags to audience groups as per actions performed. It includes a pause automation feature, which enables agents to stop incoming bot messages for a particular period while communicating with a single subscriber.\n\n\nManyChat offers integration with various third-party applications such as Google Sheets, Shopify, MailChimp, PayPal, Integromat, ConvertKit, ActiveCampaign and more. It comes with a mobile app for iOS. The solution is available on monthly subscriptions and support is provided via email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a7afa98c-c3d7-4c10-8ba7-bcdd21d09b12.png","url":"https://www.softwareadvice.com.au/software/95684/manychat","@type":"ListItem"},{"name":"Landbot","position":20,"description":"Landbot is a no-code AI Agent builder designed for revenue teams who need autonomous, high-converting lead workflows without engineering dependency. Our hybrid approach — structured linear flows plus native AI steps — gives teams control and conversational flexibility, and is paired with an AI Copilot that guides users through building, testing, and optimizing bots while teaching best practices. \n\nLandbot introduces native AI building blocks, two-way integrations with automation platforms, a modern chat UI, and the copilot experience. Landbot integrates bi-directionally with CRMs and automation stacks, so it sits naturally alongside marketing automation and sales platforms rather than replacing them. \n\nThe result: visually on-brand chatbots, fewer abandoned forms, higher lead quality, faster launches, and more confident teams.\n\nKey benefits:\n• Modern, trustworthy chat UX. A refreshed, fully customizable chat UI makes conversations feel more trustworthy, professional, and aligned with each brand’s identity. With flexible components and design options, revenue teams can build visually cohesive, on-brand chatbots and agents that improve user engagement and completion rates.\n\n• Native AI blocks let teams place intelligence inside flows without brittle webhooks. Combined with the copilot’s guidance, teams can use generative AI where it helps and keep linear controls where conversion must be deterministic, reducing hallucination risk and improving testability.\n\n•  Integrated automation (two-way connectors). Native connectors to automation tools (Make, n8n) and CRMs enable reliable, async two-way exchanges within conversations. This makes CRM enrichment, lead scoring, and conditional routing much more reliable and faster to build.\n\n• The AI Copilot for builders is an embedded assistant that guides users through the creation, testing, and optimization of chatbots and agents. The copilot recommends where to add AI versus deterministic steps, offers inline best-practice tips, and helps troubleshoot common issues during build and test.\n\n• Landbot.io allows businesses to use the dashboard to analyze and export all details of interactions between chatbots and prospects.\n\n• Businesses can add a click-to-call/email/WhatsApp action to a message for visitors to directly interact with representatives.\n\n• Landbot.io enables clients to configure SEO for social media sharing and add third-party application tracking codes such as Google Analytics IDs. \n\n• The platform comes with an API which lets developers integrate business tools with any system.\n\n• Provides tools to analyze conversions based on block-by-block and drop-off ratios, denoting how many visitors reached a certain block and left the flow at a specific point.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ab2b876-1f24-4efe-a733-3c1b1fe46cde.png","url":"https://www.softwareadvice.com.au/software/120907/landbot","@type":"ListItem"},{"name":"Wing","position":21,"description":"Wing has the world's best talent ready for you!\n\nUse your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research, Data Entry, Social Media Management, Lead Generation, etc. \n\nAdditional services like specialized assistants, receptionists, or sales agents allow small business teams to delegate menial work and focus on their core activities. \n\nAt Wing, every client has a dedicated Client Success Manager to help delegate work. Software tools like Workflows and Credentials Manager make interacting with Wing's remote talent efficient and secure. It includes various productivity enhancers like different task views, a file upload section, and message bookmarks, which help optimize tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/019a8439-5306-46a9-9dfc-7a6b9d99013b.png","url":"https://www.softwareadvice.com.au/software/224578/wing","@type":"ListItem"},{"name":"Kenyt AI Agents","position":22,"description":"Kenyt is a platform that helps businesses improve customer engagement with chatbots and artificial intelligence. The Kenyt platform provides the opportunity to build conversational interfaces, product suggestions and more.\n\nKenyt features an AI-powered platform that allows companies to deploy bots on their website, allowing visitors to interact with brands in a more natural way. Customers can interact with our chatbots to get help, book an appointment or order a product.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2710a782-7630-4953-af72-63a6421ef9c2.png","url":"https://www.softwareadvice.com.au/software/242961/kenyt-ai","@type":"ListItem"},{"name":"Activechat","position":23,"description":"ActiveChat visual chatbot platform that enables businesses in customer service, call centers and eCommerce industry to design and deploy artificial intelligence (AI)-enabled chat agents. The platform allows organizations to automate various repetitive tasks in the customer service workflow and interact with clients across websites, mobile apps or Facebook Messenger.\n\nActiveChat allows enterprises to design personal assistants to respond to customer queries across email, SMS, and other communication channels. The chatbots utilize natural language processing (NLP) capabilities to provide personalized responses and solutions based on clients’ emotions. Teams can view and share knowledge with members across departments. Additionally, the application automatically categorizes customers based on past interactions and assigns conversations to specific support agents. \n\nActiveChat lets managers monitor interactions and gain insights into the customer response, emotional engagement and the performance of agents. Pricing details are available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2f805e34-f2a7-4928-a13c-a24794aaffed.png","url":"https://www.softwareadvice.com.au/software/287195/visual-chatbot-builder","@type":"ListItem"},{"name":"Chaport","position":24,"description":"Chaport is a cloud-based live chat and chatbot solution for websites that also enables businesses to communicate with clients across various channels such as Facebook, Viber, and Telegram. It provides desktop apps for Windows and macOS, a web-app for all browsers, and mobile apps for Android and iOS devices, allowing professionals to chat with website visitors, even from remote locations.\n\nKey features of Chaport include live chat widget, chatbots, knowledge base, integrations with social networks and messengers, detailed visitor info with custom fields, visitor behavior, pre-chat form, notifications, read receipts, chat transcripts, and Secure Sockets Layer (SSL) encryption. Chaport helps companies automate sales and support and offer help 24/7, send automated chat invitations to clients and get more leads, transfer chats to team members, and customize the chat widget by adding specific colors, texts, or photos. Additionally, it lets users share files or images with website visitors, quickly resolve queries using saved replies and typing insights, and gain visibility into missed/incoming chat metrics and working hours through real-time reports. Companies can also use Chaport to create a knowledge base for customers and connect it to an FAQ bot that can automatically answer customer questions using the KB articles.\n\nChaport comes with an application programming interface (API) that allows businesses to integrate the platform with third-party systems. It also has Zapier integration that helps companies to connect Chaport to 3,000+ apps without any programming skills. The product is available on monthly and annual subscriptions, and support is extended via live chat, email, and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e47a5712-6b4e-4c96-97a1-a1f801335a5e.png","url":"https://www.softwareadvice.com.au/software/344629/chaport","@type":"ListItem"},{"name":"Modjo","position":25,"description":"Modjo is a sales enablement tool that help modern business to close more deals. An entirely cloud-based conversation intelligence software that integrates seamlessly with popular productivity and helpdesk tools. \n\nModjo was built to make every interaction as easy to manage – accessible, transparent, and collaborative.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89c88d43-9cd6-4a85-9448-381d8c4e19fd.png","url":"https://www.softwareadvice.com.au/software/232591/modjo","@type":"ListItem"}],"numberOfItems":25}
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