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description: Page 4 - Discover the best Conversational AI Platforms for your organisation. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Conversational AI Platforms - 2026 Reviews, Pricing & Demos
---

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# Conversational AI Platforms

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## Products

1. [Denser AI](https://www.softwareadvice.com.au/software/442914/denser-ai) — 5.0/5 (31 reviews) — Denser AI is an artificial intelligence-powered tool designed to enhance semantic search and chat capabilities on web...
2. [Plum Voice](https://www.softwareadvice.com.au/software/28437/plum) — 4.8/5 (30 reviews) — Plum Voice powers automated communications solutions - IVR systems, virtual agents, chatbots, messaging campaigns, et...
3. [BroadVoice Cloud PBX](https://www.softwareadvice.com.au/software/5407/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies bu...
4. [Serviceform](https://www.softwareadvice.com.au/software/359342/serviceform) — 4.6/5 (30 reviews) — Serviceform is a website conversion and customer communication platform designed to help businesses turn website visi...
5. [Helpshift](https://www.softwareadvice.com.au/software/136453/helpshift) — 3.9/5 (29 reviews) — Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engag...
6. [Smith.ai](https://www.softwareadvice.com.au/software/146788/smith-ai) — 4.8/5 (29 reviews) — Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help bu...
7. [Botsify](https://www.softwareadvice.com.au/software/346659/botsify) — 4.6/5 (29 reviews) — Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personali...
8. [Mava](https://www.softwareadvice.com.au/software/451161/Mava) — 4.8/5 (29 reviews) — Mava is a customer support platform designed for community-driven companies. It enables support across public and pri...
9. [Dialogflow](https://www.softwareadvice.com.au/software/286149/dialogflow) — 4.4/5 (28 reviews) — Dialogflow is the easiest way to build conversational interfaces for a wide range of applications. The platform allow...
10. [Chatfuel](https://www.softwareadvice.com.au/software/170185/chatfuel) — 4.3/5 (28 reviews) — Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook...
11. [InMoment](https://www.softwareadvice.com.au/software/397026/inmoment) — 4.4/5 (28 reviews) — InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and custome...
12. [Engati](https://www.softwareadvice.com.au/software/93800/engati) — 4.0/5 (25 reviews) — The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent...
13. [ADA](https://www.softwareadvice.com.au/software/190822/ada) — 4.9/5 (25 reviews) — ADA is an AI Conversational Marketing Platform. In these competitive times, the consumer is increasingly demanding an...
14. [Alana](https://www.softwareadvice.com.au/software/257244/alana-ai) — 4.8/5 (25 reviews) — Alana is an AI chatbot that provides features such as marketing, customer service, and sales support. It is focused o...
15. [Boost.AI](https://www.softwareadvice.com.au/software/118473/boost-ai) — 4.8/5 (23 reviews) — boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for securi...
16. [hello24.ai](https://www.softwareadvice.com.au/software/362960/hello24-ai) — 4.7/5 (22 reviews) — hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on What...
17. [eBanqo](https://www.softwareadvice.com.au/software/344298/ebanqo) — 4.2/5 (22 reviews) — eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their service...
18. [Spoke](https://www.softwareadvice.com.au/software/368905/spoke) — 4.7/5 (22 reviews) — Spoke is an instant note-taking tool for Zoom, Microsoft Teams, Google Meet and more. It automatically creates a vide...
19. [Cognigy.AI](https://www.softwareadvice.com.au/software/206938/cognigy-ai) — 4.8/5 (22 reviews) — Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the marke...
20. [iAdvize](https://www.softwareadvice.com.au/software/457231/iAdvize) — 4.2/5 (22 reviews) — iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for ...
21. [Conversica](https://www.softwareadvice.com.au/software/325520/conversica-automated-sales-assistant) — 4.6/5 (21 reviews) — Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your beha...
22. [Replicant](https://www.softwareadvice.com.au/software/207745/replicant) — 4.9/5 (21 reviews) — Replicant allows businesses to establish and manage an autonomous contact center powered by the Thinking Machine to s...
23. [charles](https://www.softwareadvice.com.au/software/404833/charles) — 4.4/5 (21 reviews) — The Ask \& Order service allows businesses to answer client queries via WhatsApp and help potential customers with...
24. [Replyco](https://www.softwareadvice.com.au/software/438617/replyco) — 4.7/5 (21 reviews) — Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox ma...
25. [SmythOS](https://www.softwareadvice.com.au/software/445261/smythos) — 4.9/5 (21 reviews) — Introducing AI agents that can get real work done, autonomously or in a team. They learn your process, use your data,...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Links

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Add Plum SecureAssistant or Plum Insight to the package, and you have secure payment and survey options to better support customer experience programs.\n\nWith the recent addtions of Plum Chat and Plum Message, users can now find all their automated communications appliations in one place. Plum Chat is a chatbot tool that enables customers to communicate, self-service, self-heal and obtain support in their preferred communication channels - WhatsApp Business, Facebook Messenger, Instagram DM and Twitter DM.  Plum Message is an enterprise-level campaign management platform that creates SMS, MMS, Push, and OTT messaging. \n\nPlum Voice’s platform is built on a fault-tolerant and scalable cloud architecture which eliminates on-site hardware and support. It is delivered over a Tier 1 telecom infrastructure with built-in redundancy and designed for 99.9% uptime of your voice applications.\n\nPlum Voice has gone through rigorous audits to achieve PCI-DSS, SOC2 and HIPAA compliance, and is also a Visa Verified vendor.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1bb622e-cb35-48a1-8cfe-af2c374b947b.png","url":"https://www.softwareadvice.com.au/software/28437/plum","@type":"ListItem"},{"name":"BroadVoice Cloud PBX","position":3,"description":"BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number.\n\nUntether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.\n\nOur suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.\n\nA full suite of essential features:\n\nUnlimited International Calling\n- Call globally to over 200 countries without overages.\n\nCall Recording\n- Includes 500 MB of storage per seat.\n\nAuto Attendant\n- Manage your company call menus from the admin panel.\n\nTeam Collaboration\n- Messaging and soft-phone abilities to collaborate from anywhere.\n\nCall Analytics\n- Track inbound call breakdown, origin and demographics.\n\nMobile App\n- Call recording, text, SMS from b-hive app.\n\nOne Number\n- One number for calls, faxes and text messages.\n\nSD-Wan\n- Make your network VoIP ready and ensure call quality.\n\nCall Paths\n- A cost-effective pricing option for limited call volume.\n\nBursting\n- Instantly expand your call capacity so there’s never a busy signal.\n\nVisual Voicemail\n- Speech-to-text lets you read voicemails from anywhere.\n\nVirtual Fax\n- Send and receive faxes by email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/704dd5f0-bf77-49f8-9f12-ff2905472826.png","url":"https://www.softwareadvice.com.au/software/5407/broadvoice-cloud-pbx","@type":"ListItem"},{"name":"Serviceform","position":4,"description":"Serviceform is a website conversion and customer communication platform designed to help businesses turn website visitors into leads and customers through real-time conversations and automation. It brings together AI-powered agents, chatbots, live chat, forms, and a unified inbox into a single system that supports both sales and customer support teams.\n\nAt the core of Serviceform is its conversational approach. Instead of relying only on static forms or delayed responses, Serviceform enables businesses to engage visitors at the right moment while they browse a website. AI Agents and chatbots can answer common questions, guide visitors to relevant content or products, and collect contact information automatically. When needed, conversations can be transferred to human agents through live chat, ensuring visitors always receive timely and relevant support.\n\nServiceform supports a wide range of use cases across the customer journey. Sales teams can qualify leads, book meetings, and follow up with prospects, while support teams can handle frequently asked questions and reduce repetitive workload. Forms can be used independently or as part of conversations to capture detailed information without disrupting the user experience.\n\nThe platform is designed to be easy to implement and manage. Businesses can customize conversation flows, messages, and forms without technical expertise. A centralized inbox allows teams to manage conversations from the website and other supported channels in one place, helping improve response times and collaboration. Built-in analytics provide visibility into visitor behavior, conversation performance, and lead generation results.\n\nServiceform is used by small and mid-sized businesses across industries such as ecommerce, real estate, automotive, and education. Ecommerce businesses use Serviceform to assist shoppers during product discovery and checkout, while real estate and automotive teams use it to qualify inquiries and respond faster to leads. Educational organizations use Serviceform to guide prospective students and manage inquiries more efficiently.\n\nBy combining automation with human support, Serviceform helps businesses improve conversion rates, reduce missed opportunities, and deliver more consistent website experiences. It is well suited for teams looking to modernize website communication, streamline customer interactions, and scale engagement without adding manual workload.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8a062fe-77b9-4ea5-b56b-d0e1bd215354.png","url":"https://www.softwareadvice.com.au/software/359342/serviceform","@type":"ListItem"},{"name":"Helpshift","position":5,"description":"Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs, chatbots and fully automated ticket routing.\n\n\nHelpshift's platform integrates messaging, automation, bots and artificial intelligence (AI) to deliver personalized, scalable customer service for mobile, web, social and phone channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.softwareadvice.com.au/software/136453/helpshift","@type":"ListItem"},{"name":"Smith.ai","position":6,"description":"Smith.ai offers 24/7, AI-powered call handling services. Smith.ai has designed their products and services to help businesses better capture leads and help clients without increasing internal headcount. \n\n\nSmith.ai's AI call answering product, AI Receptionist handles any call scenario with ease and natural conversation flow, collecting information, answering questions, qualifying leads, booking appointments and more. AI Receptionist handles complex calls with ease, and seamlessly transfers to our highly trained human receptionists when requested or needed. Custom playbooks tailored to your unique workflows ensure quality call experiences, personalized to fit your brand. Every AI Receptionist plan includes lead qualification & intake, spam blocking, English & Spanish fluency, rich business insights, free white-glove setup, call recordings & transcripts, & free CRM integrations. Smith.ai integrates extensively with your systems for deeply context-aware calls.\n\n\nSmith.ai's 24/7 Virtual Receptionists are North America-based human receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; perform conflict checks; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients.\n\n\nAll plans come with a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f639b07-8a33-411f-8e77-21abc3a9bd91.jpeg","url":"https://www.softwareadvice.com.au/software/146788/smith-ai","@type":"ListItem"},{"name":"Botsify","position":7,"description":"Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Facebook Messenger, and email to manage all communication channels from one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23e42551-5be3-4f4d-893a-681ff997a69e.png","url":"https://www.softwareadvice.com.au/software/346659/botsify","@type":"ListItem"},{"name":"Mava","position":8,"description":"Mava is a customer support platform designed for community-driven companies. It enables support across public and private channels, including Telegram, Discord, and email, all from a single dashboard. The platform caters to businesses that have built thriving online communities, providing tools to manage customer inquiries and support requests.\n\nMava features automated resolution of up to 50% of community queries using AI that learns from the company's existing support content on platforms such as GitHub, Google Docs, and their website. The platform offers private and public support capabilities, allowing agents to hand off unresolved tickets to human agents when necessary. This ensures community members receive personalized attention regardless of the channel they choose.\n\nMava integrates with popular platforms, allowing businesses to train the AI using their existing support resources. This ensures the system is tailored to their unique needs. The platform also offers detailed support metrics and insights, empowering companies to enhance their support performance and make data-driven decisions to better serve their growing communities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e0a6668a-5af0-4bc5-ac50-1d12e7f9c0c1.jpeg","url":"https://www.softwareadvice.com.au/software/451161/Mava","@type":"ListItem"},{"name":"Dialogflow","position":9,"description":"Dialogflow is the easiest way to build conversational interfaces for a wide range of applications. The platform allows users to develop, test, manage and deploy virtual agents for bots, applications, services, and devices.\n\nDevelopers can use Dialogflow SDK and APIs to streamline customer service/sales agents' operations or create personalized messaging apps for mobile devices. Additionally, it includes natural language understanding, intent recognition and text/speech processing capabilities.\n\nDialogflow's pricing details are available on request and support is provided via email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03451d9e-22a8-4efa-851a-8646061fdc41.png","url":"https://www.softwareadvice.com.au/software/286149/dialogflow","@type":"ListItem"},{"name":"Chatfuel","position":10,"description":"Chatfuel is a cloud-based platform that helps small to large enterprises improve marketing operations across Facebook Messenger using artificial intelligence (AI) chatbots. Users can send automated responses for frequently asked questions (FAQs) and redirect ongoing chats to sales representatives for further queries.\n\n\nChatfuel allows organizations to configure bot flows by adding skills such as collecting clients' email addresses or exporting information into Google Sheets. Users can utilize the customer relationship management (CRM) module to store contact information and create customer segments based on specific parameters/attributes. Additionally, managers can configure AI rules, enabling chatbots to recognize specific phrases, emojis or emotions.\n\n\nChatfuel comes with an application programming interface (API), which allows enterprises to modify the system and integrate it with various third-party systems. Pricing is available on monthly subscriptions and support is extended via FAQs, live chat, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/89a2a206-5f30-4d95-942c-3b2f4784995a.png","url":"https://www.softwareadvice.com.au/software/170185/chatfuel","@type":"ListItem"},{"name":"InMoment","position":11,"description":"InMoment is a cloud-based survey solution designed for midsize and large enterprises that offers employee and customer feedback tools. It serves a variety of industries including automotive, finance, health care, retail, IT and utilities.\n\n\nInMoment allows businesses to collect customer feedback through multiple channels, including text messages, voice and video. It includes analytics tools such as predictive modeling and text diagnosis. This solution can also be used to take continuous feedback from employees, including employee expectations of managers. Surveys can be submitted anonymously to keep feedback confidential.\n\n\nInMoment’s closed-loop solution comes with root-cause analysis tools that provides employees with tools to address individual complaints through prioritisation tools. Additional features include case management, configurable dashboard and reporting.\n\n\nServices are offered on a monthly or annual subscription basis that includes phone and email based support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52ed2b11-3f5d-46fe-8f80-e70a1a9b11bf.png","url":"https://www.softwareadvice.com.au/software/397026/inmoment","@type":"ListItem"},{"name":"Engati","position":12,"description":"The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. \n\nIt empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 channels- WhatsApp, Messenger, Instagram, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, your website, and your mobile app. Supports intelligent paths, train, copy, analytics, & private labeling. \n\nUsing Engati you can leverage the power of machine learning, NLP/NLU to design.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18ecaf78-a169-4b0a-a8d8-d840c34d81b0.jpeg","url":"https://www.softwareadvice.com.au/software/93800/engati","@type":"ListItem"},{"name":"ADA","position":13,"description":"ADA is an AI Conversational Marketing Platform.\n\nIn these competitive times, the consumer is increasingly demanding and active. That is why, faced with the need to acquire tools that are more affordable and adaptable to different marketing strategies, ADAonCloud has created and integrated all the most powerful tools on the market in a single platform.\n\nIts simplicity of use manages to optimize production times, increasing and improving the results of your campaigns while reducing general costs.\n\nWith ADA you can create Mobile content, distribute it through all channels and measure the results of your campaigns, all optimized by Artificial Intelligence processes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e93178f1-d175-49ce-952c-072a75836e4d.jpeg","url":"https://www.softwareadvice.com.au/software/190822/ada","@type":"ListItem"},{"name":"Alana","position":14,"description":"Alana is an AI chatbot that provides features such as marketing, customer service, and sales support. It is focused on helping users enhance the connection between their customers and their brands.\n\nThe AI chatbot can interact with thousands of customers in a human-like, efficient manner, without appearing repetitive or robotic.\n\nAlana can respond to customer needs and expectations instantly, offering quick and efficient solutions to concerns and questions. Moreover, it is continually adapting and learning  customer preferences, helping make sure that every interaction is unique.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0831d389-5ead-46bd-9259-ce1b4f83c8ae.png","url":"https://www.softwareadvice.com.au/software/257244/alana-ai","@type":"ListItem"},{"name":"Boost.AI","position":15,"description":"boost.ai is the trusted leader in AI-powered customer experience solutions for regulated industries. Built for security, speed, and scale, the platform enables fast deployment, high-resolution rates, and full hybrid control through seamless orchestration of traditional NLU and LLMs. With over 650 successful deployments, 600 live virtual agents, and more than 150 million automated conversations, boost.ai helps enterprises around the world resolve with confidence, automate at scale, and trust every conversation.\n\nProven performance and enterprise-grade reliability make boost.ai the partner of choice for leading brands across the world, including Nordea, Credit Union of Colorado, Sage, DNB, Trading 212, and more. boost.ai is recognized as a Leader in Gartner’s 2025 Magic Quadrant for Conversational AI Platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/928ca7d0-f6cb-4eed-8aa4-1e54a7c65dc6.png","url":"https://www.softwareadvice.com.au/software/118473/boost-ai","@type":"ListItem"},{"name":"hello24.ai","position":16,"description":"hello24.ai (Meta Tech Partner) is the conversational commerce platform that enables you to grow your business on WhatsApp. It helps companies build strong customer relationships through Whatsapp and other popular messaging apps.\n\nThe platform enables companies to:\n- Improve revenue\n- Re-engage /recover abandoned carts\n- Share products and take orders on WhatsApp\n- Automate cross-sell/re-sell campaigns\n- Deploy marketing campaigns to reach customers on Whatsapp\n- Get more ROI on your marketing spends compared to traditional ads\n- Support customers on chat through our advanced chat automation engine\n- Automate your customer queries.\n\nThe platform offers a comprehensive set of features such as order management, e-commerce site integrations (Shopify et al), payments (checkout on chat/2-click payment), marketing suite, advanced automation engine, multilingual support, and user analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/44def44b-3447-4d43-a1e6-933f1162381d.png","url":"https://www.softwareadvice.com.au/software/362960/hello24-ai","@type":"ListItem"},{"name":"eBanqo","position":17,"description":"eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, Webchat and Facebook Messenger.\n\nIf you'd like a platform that aggregates chats from all channels, enabling you to respond to them from one dashboard or an AI chatbot that responds to inquiries 24/7, giving you more time to focus on important tasks, you'd like eBanqo Messenger.\n\nIn addition to these, you can automate workflows that enable your customers to self-serve, either to complete purchases or to resolve issues without speaking to anyone.\n\nOther benefits include Push notifications feature to enable you to send broadcast messages from one central platform to different messaging channels like WhatsApp, Facebook Messenger, Twitter and Instagram, a mobile app to enable you to chat with customers anywhere, anytime and integration into back-end systems and third-party apps including popular CRM like Zoho, Hubspot and Zendesk","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.softwareadvice.com.au/software/344298/ebanqo","@type":"ListItem"},{"name":"Spoke","position":18,"description":"Spoke is an instant note-taking tool for Zoom, Microsoft Teams, Google Meet and more. It automatically creates a video clip of the hit moment and sends it to users' email after the meeting ends. The agenda is automatically applied to every meeting type a user is preparing for, so they can save time preparing for and driving their meeting agenda with a single glance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01890bb4-2a33-44d6-9323-c3123546c338.png","url":"https://www.softwareadvice.com.au/software/368905/spoke","@type":"ListItem"},{"name":"Cognigy.AI","position":19,"description":"Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer service that is instant, personalized, in any language, and on any channel. Through the perfect combination of Generative and Conversational AI, Cognigy’s AI Agents are shaping the future of customer service, increasing customer satisfaction, and supporting employees in real-time.  \n\nBuilt on the foundation of the world’s leading Conversational AI platform, Cognigy's AI Agents provide next-gen customer service, absorb your enterprise knowledge, and come fully equipped with intelligent IVR, smart self-service, and agent assist. Supplied with dozens of pretrained skills, they work seamlessly with existing enterprise systems, learn from your human agents, and give them superpowers.  \n\nOver 1000 brands worldwide trust Cognigy and its vast partner network to create AI customer service agents for their business. Cognigy's worldwide customer portfolio includes Bosch, Frontier Airlines, Lufthansa Group, Mercedes-Benz, and Toyota.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca162cb2-6abb-444a-a3d5-1ab492d030f3.png","url":"https://www.softwareadvice.com.au/software/206938/cognigy-ai","@type":"ListItem"},{"name":"iAdvize","position":20,"description":"iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for shoppers that helps retailers achieve optimized conversion rates. It provides support that gives shoppers the information and content they need to buy with confidence. It also offers copilot for agents that helps brands streamline agent productivity and optimize service quality with a unified agent desktop.\n\nWith the product discovery feature, the copilot suggests products tailored to each shopper’s unique needs to optimize conversion rates. It also offers AI-enabled prompts that anticipate shoppers’ questions and invites them to engage.\n\nThe copilot also addresses product information questions by automatically offering instant and reliable answers. The tool responds to order tracking requests and common FAQs by providing automated answers to questions about delivery status, return conditions and payment methods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c2c14db-3a4b-4af4-b9e3-67cc0335dd06.png","url":"https://www.softwareadvice.com.au/software/457231/iAdvize","@type":"ListItem"},{"name":"Conversica","position":21,"description":"Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your behalf. Conversica's Intelligent Virtual Assistants (IVAs) autonomously engage your leads, prospects, and customers in human-like, two-way conversations at scale to deliver real business results. Conversica's technology combines the power of AI, predictive analytics, and machine learning to deliver unprecedented value for its clients by increasing customer engagement, accelerating revenue growth, and improving operational efficiencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af11a729-0591-4195-8b7f-216e05b5704c.png","url":"https://www.softwareadvice.com.au/software/325520/conversica-automated-sales-assistant","@type":"ListItem"},{"name":"Replicant","position":22,"description":"Replicant allows businesses to establish and manage an autonomous contact center powered by the Thinking Machine to streamline customer service operations using voice AI.\n\nVoice is the fastest and most seamless way to communicate with your customers. Authenticate callers and resolve tier-1 customer support issues over the phone using human-like conversations, powered by fast, accurate, and contextual voice AI.\n\nReplicant Voice works out-of-the-box and natively integrates with existing CRM and contact center software. In choosing Replicant, you no longer need teams of developers, implementation partners, or AI experts and can go live in weeks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d028627-ef45-467b-b4f3-c834fbb71ba3.png","url":"https://www.softwareadvice.com.au/software/207745/replicant","@type":"ListItem"},{"name":"charles","position":23,"description":"The Ask & Order service allows businesses to answer client queries via WhatsApp and help potential customers with their concerns directly on the product detail page or in their retargeting ads. Charles assists marketing teams in solving doubts and guiding clients towards purchasing decisions. \n\nIt lets them provide adequate information to customers, helping them complete the process and promoting in-chat conversions. The software enables entities to increase the customer lifetime value (CLV) and impact the Net Promoter Score (NPS) through streamlined client support.\n\nCharles lets businesses immediately answer their clients directly through chat templates and automation. They can also reach out to their customers to facilitate reorders, after-sales services, and reviews after each purchase. It integrates Messenger APIs with e-commerce backends to bring company product catalogs & checkouts into conversational layouts and platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52c4f136-d949-4521-9058-ddacccbde0ed.png","url":"https://www.softwareadvice.com.au/software/404833/charles","@type":"ListItem"},{"name":"Replyco","position":24,"description":"Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox management solution that streamlines customer support processes and helps sellers exceed customer expectations. With Replyco, sellers can conveniently manage and organize their customer messages from multiple marketplaces on a single platform. By consolidating all customer interactions in one place, Replyco eliminates the need to switch between different accounts or systems, saving sellers time and effort.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef347454-10f3-42e1-b709-cdceeabe6d4d.png","url":"https://www.softwareadvice.com.au/software/438617/replyco","@type":"ListItem"},{"name":"SmythOS","position":25,"description":"Introducing AI agents that can get real work done, autonomously or in a team. They learn your process, use your data, have infinite memory, and can scale on demand 24/7/365 without having to be trained, managed, or motivated.\n\nStart with a Template.
Remix. Deploy. We keep adding more agents to our database so you can see how SmythOS takes the complex and makes it easy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c726b0b1-ecba-47cf-a9dd-bf9d34a128a8.jpeg","url":"https://www.softwareadvice.com.au/software/445261/smythos","@type":"ListItem"}],"numberOfItems":25}
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