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description: Page 7 - Discover the best Conversational AI Platforms for your organisation. Compare top Conversational AI Platforms tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Conversational AI Platforms - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software) > [Page 7](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software?page=7)

# Conversational AI Platforms

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## Products

1. [Enterprise Bot](https://www.softwareadvice.com.au/software/338815/chatbot2go) — 4.5/5 (10 reviews) — Introducing Enterprise Bot - the Omnichannel CX Support Suite designed to give your customers the experience they des...
2. [HiperMe\!](https://www.softwareadvice.com.au/software/416977/hiperme) — 4.8/5 (10 reviews) — HiperHiperMe\! is a unified communications and contact center platform designed to meet the needs of businesses in ter...
3. [Verloop](https://www.softwareadvice.com.au/software/178294/verloop) — 4.7/5 (10 reviews) — Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling bran...
4. [Dowork.ai](https://www.softwareadvice.com.au/software/438148/dowork-ai) — 4.4/5 (10 reviews) — Dowork.ai is a project estimation and tracking tool that is suitable for both agencies and enterprises. This solution...
5. [Ruby Receptionists](https://www.softwareadvice.com.au/software/179347/ruby-receptionists) — 4.2/5 (10 reviews) — Ruby Receptionists is a solution that provides virtual receptionist support for small businesses. This solution offer...
6. [Livserv](https://www.softwareadvice.com.au/software/510878/LivServ) — 4.5/5 (10 reviews) — Livserv is a conversational AI platform designed to automate customer interactions and streamline lead generation for...
7. [Velaro](https://www.softwareadvice.com.au/software/160198/velaro) — 3.9/5 (9 reviews) — Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single wor...
8. [Soprano](https://www.softwareadvice.com.au/software/191224/soprano) — 4.8/5 (9 reviews) — Soprano Connect is an automated communications platform that powers over 32 billion mission-critical interactions for...
9. [Moveo.AI](https://www.softwareadvice.com.au/software/366930/moveo-ai) — 5.0/5 (9 reviews) — Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade plat...
10. [Centralpoint](https://www.softwareadvice.com.au/software/93286/centralpoint) — 4.6/5 (9 reviews) — Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based...
11. [Rezolve AI](https://www.softwareadvice.com.au/software/254186/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.ai is an enterprise Agentic AI platform designed to improve service management and employee support across IT...
12. [Pypestream](https://www.softwareadvice.com.au/software/185017/pypestream) — 4.8/5 (8 reviews) — Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to i...
13. [Hal9](https://www.softwareadvice.com.au/software/420497/hal9) — 4.5/5 (8 reviews) — Hal9 leverages the power of generative and conversational AI helps data enthusiasts and business professionals seekin...
14. [Ochatbot](https://www.softwareadvice.com.au/software/444270/ochatbot) — 4.8/5 (8 reviews) — Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It ...
15. [Zendesk AI](https://www.softwareadvice.com.au/software/450123/Zendesk-AI) — 4.6/5 (8 reviews) — Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots i...
16. [Vozy](https://www.softwareadvice.com.au/software/117054/vozy) — 4.0/5 (7 reviews) — Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to ...
17. [Microsoft Copilot Studio](https://www.softwareadvice.com.au/software/401161/microsoft-power-virtual-agents) — 4.4/5 (7 reviews) — Introducing Microsoft Copilot Studio, a low-code platform that enables you to create your own copilots or customize M...
18. [AskSid](https://www.softwareadvice.com.au/software/240199/asksid) — 4.6/5 (7 reviews) — AskSid helps brands build their very own Retail AI Brain, a proprietary knowledge base powering delightful shopping e...
19. [Qiscus](https://www.softwareadvice.com.au/software/345457/qiscus) — 4.4/5 (7 reviews) — Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omni...
20. [Rasa](https://www.softwareadvice.com.au/software/204982/rasa-stack) — 4.7/5 (6 reviews) — Rasa is the leading conversational AI platform, which allows individual developers across large enterprises to create...
21. [Instabot](https://www.softwareadvice.com.au/software/249178/instabot) — 5.0/5 (6 reviews) — Instabot is a chatbot that uses natural language processing and other AI to understand users. It can answer questions...
22. [moinAI](https://www.softwareadvice.com.au/software/248290/moin-ai) — 5.0/5 (6 reviews) — moinAI is an elevated FAQ chat system and it lets admins plan responses. The software aims at making users believe th...
23. [Machine Learning on AWS](https://www.softwareadvice.com.au/software/390863/machine-learning-on-aws) — 4.7/5 (6 reviews) — AWS provides the most comprehensive set of artificial intelligence (AI) and machine learning (ML) services. With a fu...
24. [Truora](https://www.softwareadvice.com.au/software/353997/truchecks) — 4.8/5 (6 reviews) — Truora is a latin american startup that work towards the optimization and simplification of interactions between user...
25. [Avoma](https://www.softwareadvice.com.au/software/341252/avoma) — 4.8/5 (6 reviews) — Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meet...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Links

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Some of the well-known companies that have achieved automation and cost savings through our services include DHL, Generali, SIX (Swiss stock exchange), SwissQuote, SBB, NS, and Esprit with our services powering 27% of the EU rail industry and over 22% of the Swiss Healthcare industry.\n\nYou can choose from a multitude of features that you can activate individually or simultaneously to your enterprise needs including:\n• Live-chat\n• Co-browsing\n• Chat bot\n• Voice bot\n• Email bot\n• Low code process automation\nWe integrate into platforms such as Genesys, Salesforce, BMC, TopDesk, Freshdesk, Zendesk, and more to ensure that we can help you on whichever platform you choose. In addition, our chatbot can be added to your website, while our voice bot can be seamlessly integrated into your call center. 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Don't hesitate to contact us at sales@enterprisebot.ai, and we'll be delighted to guide you on how our services can revolutionize your contact center and fulfill your AI and automation requirements.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3f7a226-7be8-4ebf-841c-f2660e285314.png","url":"https://www.softwareadvice.com.au/software/338815/chatbot2go","@type":"ListItem"},{"name":"HiperMe!","position":2,"description":"HiperHiperMe! is a unified communications and contact center platform designed to meet the needs of businesses in terms of internal collaboration and customer engagement. With a wide range of advanced features and functionalities, HiperMe! positions itself as a comprehensive and highly efficient solution in the field of enterprise communications.\n\nOne of the standout features of HiperMe! is its focus on unified communication. The platform integrates multiple communication channels, such as phone calls and real-time chats, into a single user-friendly interface. This allows users to access all their communication tools from one place, enhancing productivity and efficiency in the workplace. HiperMe! also stands out for its focus on customization and scalability. The platform adapts to the specific needs of each company, allowing customization of workflows, configuration of routing rules, and creation of customer service scripts. Furthermore, HiperMe! is a scalable solution that can grow alongside the business, accommodating changing demands and supporting increased communication volume.\n\nHiperMe! Contact Center offers a variety of tools to effectively manage customer interactions. The platform enables the setup of call queues, intelligent call routing, call recordings, performance metric tracking, and analytical reporting. The platform integrates various channels, including phone calls, emails, chat, social media, and SMS, into a centralized system. This multichannel approach allows customers to engage with the contact center through their preferred communication method, providing flexibility and convenience. These functionalities ensure efficient and high-quality customer support, enhancing customer satisfaction and optimizing contact center management.\n\nHiperMe! is a comprehensive unified communications and contact center platform designed to enhance internal collaboration and customer support in businesses. With its extensive set of features and advanced functionalities, HiperMe! helps organizations optimize their communications, increase productivity, and deliver exceptional customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/514d6040-4524-4b08-bd62-111aedf87eb5.jpeg","url":"https://www.softwareadvice.com.au/software/416977/hiperme","@type":"ListItem"},{"name":"Verloop","position":3,"description":"Verloop.io is an advanced Conversational AI platform that makes customer support automation effortless, enabling brands to deliver delightful customer experiences. Our state-of-the-art conversational AI enables brands to securely scale support, reduce operational expenses, and gain complete visibility into customer interactions. By leveraging machine learning (ML), automated speech recognition (ASR), and natural language processing (NLP), Verloop.io powers AI-driven self-service, real-time agent assistance, and automated insights for quality assurance.\n\nWith 24x7, instant, real-time support across channels like Web, App, Messenger, Instagram, Viber, and WhatsApp, Verloop.io provides seamless, omnichannel support in 80+ languages. Our Voice and Chat AI, trained on over 3 million queries, understands customer intent and context with more than 80% precision, ensuring accurate, effective support. Complex queries are seamlessly transferred to online agents best equipped to handle them, optimizing the support process and enhancing user satisfaction.\n\nVerloop.io is designed to assist agents in reducing first response times, lowering average handling times, and delivering more contextual and personalized responses, significantly improving efficiency. Trusted by over 5,000 businesses, including Nykaa, ADIB, RakBank, Kanmo Group, and Decathlon, Verloop.io’s omnichannel and multilingual automation handles over 100 million unique users, achieving a 90%+ support query deflection rate.\nOur voice and chat AI is trained on more than 3M queries and can understand intent and context of customer queries with more than 80% precision. For complex questions, the AI seamlessly hands over the query to an online agent who is best equipped to handle the chat. \n\nTo further enhance customer experience, Verloop.io integrates with over 100 tools, including CRMs, ticketing systems (like HubSpot, Freshdesk, and Zendesk), marketing and sales automation platforms (Clevertap, Webengage, Leadfeeder, Capillary), payment gateways (Razorpay, CCAvenue, Xendit), and e-commerce portals (Shopify, Magento). This broad integration enables a unified and superior support experience across customer touchpoints.\n\nIdeal for businesses across industries and geographies, Verloop.io helps brands build strong customer relationships through contextual, personalised conversations that elevate engagement and satisfaction at every customer touchpoint.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0435d1fe-c567-43b1-9ed0-14ed4a4af786.png","url":"https://www.softwareadvice.com.au/software/178294/verloop","@type":"ListItem"},{"name":"Dowork.ai","position":4,"description":"Dowork.ai is a project estimation and tracking tool that is suitable for both agencies and enterprises. This solution comes with Gantt charts, project status boards, team or department section, and more. Dowork.ai allows for estimating a new project at the initial stage of project planning and execution and sharing project estimates with stakeholders in terms of timelines, costs, and resources needed to complete the project. The solution integrates with Jira as well as Slack, Asana, and pretty much any tool that project managers and CEOs are using. Dowork.ai is suitable for marketing agencies, marketing departments in enterprises, as well as software development outsourcing companies, creative agencies, design agencies, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5a3b641-9c48-4f60-8076-47dd703b07e2.png","url":"https://www.softwareadvice.com.au/software/438148/dowork-ai","@type":"ListItem"},{"name":"Ruby Receptionists","position":5,"description":"Ruby Receptionists is a solution that provides virtual receptionist support for small businesses. This solution offers live phone answering, call transfers, scheduling, payment processing, new client intake, and lead capture around the clock. Additionally, it provides live website chat to interact with and convert website visitors.\n\nThis solution is utilized by small businesses in various industries such as legal, home services, healthcare, financial services, and business services. It assists small business owners by managing customer calls and online inquiries, allowing them to concentrate on their primary tasks.\n\nThe goal of Ruby Receptionists is to foster meaningful connections and deliver outstanding customer experiences. It provides a range of customizable plans to accommodate the diverse needs of small businesses. The team of virtual receptionists undergoes comprehensive training to ensure personalized, high-quality service. This enables them to seamlessly represent each client's brand and seize more opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7aa06ce7-1a82-4649-91cd-b99a087db4bf.png","url":"https://www.softwareadvice.com.au/software/179347/ruby-receptionists","@type":"ListItem"},{"name":"Livserv","position":6,"description":"Livserv is a conversational AI platform designed to automate customer interactions and streamline lead generation for businesses. By leveraging intelligent chat automation, Livserv enables organizations to engage website visitors instantly, address customer queries in real time and seamlessly convert conversations into qualified leads. The platform supports automation across both websites and WhatsApp, empowering businesses to manage customer communications efficiently across multiple channels.\n\nTailored for industries where rapid response times are critical, such as real estate, healthcare, education, and service-based sectors, Livserv optimizes the entire customer journey. It automates essential processes including lead capture, qualification, follow-ups and appointment scheduling. With features such as AI-driven conversations, workflow automation, lead routing, CRM integrations and robust analytics, businesses can monitor performance and continuously refine their engagement strategies.\n\nIts comprehensive feature set includes AI-powered chatbot automation, WhatsApp and website chatbot deployment, sales automation workflows, real-time customer engagement, appointment booking, CRM integrations, multi-channel communication and in-depth analytics and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90667e47-1469-439b-b344-4fec9c25bfcc.jpeg","url":"https://www.softwareadvice.com.au/software/510878/LivServ","@type":"ListItem"},{"name":"Velaro","position":7,"description":"Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single workspace. Velaro helps you resolve issues faster, capture more leads, and deliver consistent service across every channel without juggling multiple tools. From the first touch to long-term loyalty, you can manage every conversation, track progress, and create customer journeys that match how your business works.\n\n- AI Chatbots and Hybrid Automation: \nGive customers immediate answers with AI chatbots trained on your business content, including documents, URLs, and knowledge base articles. Conversational chatbots can handle open-ended questions or follow structured workflows for tasks like order tracking, appointment scheduling, or troubleshooting. In the same conversation, customers can move from AI bot to a live agent without losing context. This hybrid approach helps you automate where it makes sense, while keeping human support available for more complex needs.\n\n- Workflow Builder: \nPlan and automate customer journeys with Velaro’s visual workflow builder. Map out steps, set conditions, trigger actions, and create automation logic without coding. From lead capture to follow-ups, you can customize every step of the process to match how your business runs.\n\n- Unified Inbox for All Channels: \nManage conversations from chat, SMS, WhatsApp, Messenger, and IVR in one centralized inbox. Agents see full contact details, conversation history, and related records in the same view, so they always have the context they need. AI writing assistance helps craft consistent, accurate replies quickly, while automation rules route messages to the right person.\n\n- Messaging, Voice, and Surveys:\nSend and receive messages through SMS and apps like WhatsApp and Messenger. Handle inbound voice requests through IVR and easily set up pre-chat and post-chat surveys to gather customer feedback or collect key details.\n\nKey Features\n\t• Automated conversation routing and agent transfers\n\t• Specialized AI agents trained for specific topics\n\t• Suggested replies and questions to improve conversation flow\n\t• Lead qualification based on visitor behavior or responses\n\t• Custom cards and widgets for the chatbot welcome screen\n\t• Ticketing and case management for high-priority issues\n\t• Contact management with full interaction history\n\t• Performance insights to track chat, agent, and bot metrics\n\t\n- CRM Integrations and API Access:\nVelaro connects with the tools you already use, including NetSuite, Microsoft Dynamics, and other popular CRMs. You can sync customer data automatically, trigger updates, and manage follow-ups without manual entry. Open API access provides flexibility for custom connections.\n\n- Security and Compliance:\nDesigned for businesses that take data security seriously, Velaro includes encryption, role-based access control, and compliance-ready features for regulated industries.\n\n- Built for teams of all sizes: \nFrom small support teams to enterprise contact centers,  Velaro adapts to the way you work. Give customers faster answers, keep every interaction connected, and create service experiences that keep them coming back.\n\nTurn conversations into better experiences, all in one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.softwareadvice.com.au/software/160198/velaro","@type":"ListItem"},{"name":"Soprano","position":8,"description":"Soprano Connect is an automated communications platform that powers over 32 billion mission-critical interactions for enterprise and government organisations each year. From weather warning alerts that keep people safe to banking notifications that protect against fraud, our platform delivers trusted digital engagement for world-leading organisations across SMS, email, voice, RCS and Conversational AI — accessible from a single, secure interface or via low-code and no-code API integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25879c08-8194-4510-985b-11305c863ae2.png","url":"https://www.softwareadvice.com.au/software/191224/soprano","@type":"ListItem"},{"name":"Moveo.AI","position":9,"description":"Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), redefines data processing, enabling the automation of a wide array of business processes.\nAt the core of Moveo's capabilities are our proprietary LLMs, ensuring unparalleled data security and reliability. Hosted privately, these LLMs are finely tuned specifically for business conversations, surpassing third-party models like GPT-4. With an impressive 99% uptime, Moveo.AI guarantees uninterrupted and secure interactions, prioritizing the confidentiality of your data.\n\nSupporting 21 languages, the platform facilitates human-like conversations globally. The NLP chatbots excel in accurately predicting intents, identifying inaccuracies, and delivering hyper-personalized experiences.\n\nThe platform's self-learning capabilities are powered by deep learning algorithms, continuously improving by leveraging insights from past interactions. Moveo's virtual agents optimize intent recognition, propose new intents through training phrases, and fine-tune performance using data from existing sources, ensuring ongoing enhancement in addressing customer needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/319d504f-91f4-415f-911a-1352c87df64e.jpeg","url":"https://www.softwareadvice.com.au/software/366930/moveo-ai","@type":"ListItem"},{"name":"Centralpoint","position":10,"description":"Centralpoint, by Oxcyon is featured in Gartner’s Magic Quadrant for Digital Experience Platforms is a Microsoft based technology which be installed either on-premise or in the cloud. It is an N-Tiered, highly scalable, roles based Knowledge Management solution. It is in use by over 350 organizations worldwide, and is typically used as an enterprise grade Intranet, and/or for private, log in solutions for partners and clients.\n\nCentralpoint aggregates disparate data (structured and unstructured) automatically, via it’s scheduled Data Transfer routines. Centralpoint also provides data mining, and metadata enrichment in which to maximize federate search for all users based on their roles. Centralpoint easily integrates with back office technologies such as SharePoint,\nPeoplesoft, Workday, SAP, Oracle and others to allow for a central point of access in which to search, and monitor all user activity.\n\nCentralpoint additionally provides detailed user reporting, including online learning and gamification in which to consolidate compliance of all users. For qualified opportunities, Oxcyon is prepared to build a live, functional, proof of principal solution prior to any client’s engagement to prove it’s many capabilities... free of charge.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce6a40e7-21ce-4cb5-92da-c8ec5205fc89.png","url":"https://www.softwareadvice.com.au/software/93286/centralpoint","@type":"ListItem"},{"name":"Rezolve AI","position":11,"description":"Rezolve.ai is an enterprise Agentic AI platform designed to improve service management and employee support across IT and business functions. It enables organizations to automate service processes, simplify support delivery, and provide employees with instant assistance through conversational interfaces embedded within Microsoft Teams, Slack, and enterprise environments.\n\nThe platform uses autonomous Agentic AI agents capable of understanding user intent, performing actions, and resolving service requests across multiple systems. This approach reduces dependency on manual intervention and accelerates resolution times. Employees can request support, retrieve information, or initiate workflows directly from their daily communication tools, improving accessibility and productivity.\n\nRezolve.ai enhances enterprise knowledge access through intelligent search, helping employees quickly find accurate answers from organizational resources. Its workflow automation capabilities allow organizations to automate service processes without complex development, improving operational consistency and efficiency.\n\nThe platform integrates with existing ITSM systems, identity platforms, and enterprise applications, enabling organizations to enhance current service operations without disruption. With enterprise-grade security and governance controls, Rezolve.ai supports scalable and secure deployment across global organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.softwareadvice.com.au/software/254186/rezolve-ai","@type":"ListItem"},{"name":"Pypestream","position":12,"description":"Pypestream is a cloud-based conversational AI solution designed to help businesses use chatbots and pragmatic AI to improve customer communications. Designed for businesses in insurance, healthcare, financial services, travel, eCommerce, and various other industries, it uses Dovetail AI, a natural understanding and search technology to analyze and automate conversations based on customers' tones, emojis, and sentiments. \n\n\nCustomers can utilize Pypestream's IVR-to-messaging module to opt and converse with agents in messages. The artificial intelligence-enabled system automatically escalates customer conversations to live agents as per requirements. Additionally, developers can use a self-service portal to build customizable chat solutions to deploy across Whatsapp, Facebook Messenger and Amazon Alexa.\n\n\nPypestream provides API integrations, which allows businesses to extract data from third-party systems and trigger outbound notifications or authenticate users. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08ae44b2-6a5f-4eb9-9ec8-708f1d3abd97.png","url":"https://www.softwareadvice.com.au/software/185017/pypestream","@type":"ListItem"},{"name":"Hal9","position":13,"description":"Hal9 leverages the power of generative and conversational AI helps data enthusiasts and business professionals seeking deeper insights engage with and derive value from data. Through natural language conversations, users can ask data-related questions and receive instant insights through facts, charts, graphs, maps, and tables. \n\nThe platform provides a user-friendly interface that makes data exploration and sharing seamless among team members, enabling collaboration and informed decision-making. Hal9 allows businesses to process data from various sources, including databases accessed remotely or locally within the company's cloud, and support static files like CSVs. With its scalable Kubernetes architecture, Hal9 helps administrators accommodate multiple number of users and ensures access for viewer roles, making data-driven exploration accessible to all. \n\nThe AI-enabled platform allows business owners to perform data analytics by generating code written in the same language (SQL and Python) the data team speaks. Other drag-and-drop tools help users create black boxes that cannot be audited by experts or scaled up by engineers.\n\nHal9 is currently focused on descriptive questions (which are answered with historical data) but is developing support for predictive questions to enable forecasting and estimations about the future. Hal9 also generates Python code which allows users to harness Python's power for machine learning and heavy statistical processing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/517dac1e-398e-4de8-9cb1-ee08a1809bd9.png","url":"https://www.softwareadvice.com.au/software/420497/hal9","@type":"ListItem"},{"name":"Ochatbot","position":14,"description":"Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support.\n\nThis platform utilizes natural language processing and machine learning to facilitate natural conversations with shoppers. It offers a range of features, including order tracking, cart addition, abandoned cart recovery, and round-the-clock customer service. It also provides product suggestions based on customer interactions.\n\nOchatbot offers analytical tools and reports, providing insights into chatbot conversations and performance. These reports track various metrics to help ecommerce businesses gauge the effectiveness of the chatbot and identify areas for improvement. By harnessing Ochatbot's advanced AI capabilities and its suite of ecommerce features, online retailers have the potential to increase sales, reduce support costs, and foster enduring customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04a90968-aae3-4945-b60a-5caf09646700.png","url":"https://www.softwareadvice.com.au/software/444270/ochatbot","@type":"ListItem"},{"name":"Zendesk AI","position":15,"description":"Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control. \n\nDesigned for CX leaders, Zendesk AI empowers you to radically improve productivity and efficiency, connect more authentically with your customers and create exceptional customer experiences. \n\nZendesk AI automates your customer experiences and ensures fast, accurate, and personalized customer interactions to reduce the burden on your service teams. Optimize service operations with Zendesk AI and helps admins spot issues and implement improvements, so they can streamline processes, reduce costs, and maintain high quality service as they scale. Zendesk AI assists agents to solve issues faster with proactive context, suggestions and next best actions, reducing resolution times more than 20% and enhancing overall service quality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dde37694-d4a9-460c-9212-92228c5e05c7.png","url":"https://www.softwareadvice.com.au/software/450123/Zendesk-AI","@type":"ListItem"},{"name":"Vozy","position":16,"description":"Vozy is a conversational marketing platform that helps businesses utilize artificial intelligence (AI) technology to communicate and resolve customers' queries. It provides an AI chatbot, Lili, which helps professionals automatically detect clients' issues using natural language processing functionality (NLP) and provide suitable responses accordingly.\n\n\nVozy allows organizations to automate transactions and streamline various sales processes including registrations and lead qualification. The chatbot retrieves data from previous customer interactions to provide personalized responses, improving clients' experience with the brand. Banks and financial institutions can also use Lili to conduct surveys, process payments, receive billing reminders and view balance information. \n\n\nVozy enables businesses to facilitate integration with various third-party applications. Pricing is available on request and support is extended via FAQs, phone, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e046321-1838-49d7-8aff-31f6cdc79066.jpeg","url":"https://www.softwareadvice.com.au/software/117054/vozy","@type":"ListItem"},{"name":"Microsoft Copilot Studio","position":17,"description":"Introducing Microsoft Copilot Studio, a low-code platform that enables you to create your own copilots or customize Microsoft Copilot to meet your specific needs. This platform includes custom GPTs, AI plugins, and manual topics, providing complete lifecycle management from the development phase to deployment, all in a single interface. You can instantly use it as a SaaS and it easily integrates with Microsoft Azure OpenAI Studio and other AI technologies for seamless functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1d74802-9515-426b-921b-94a73c70943c.png","url":"https://www.softwareadvice.com.au/software/401161/microsoft-power-virtual-agents","@type":"ListItem"},{"name":"AskSid","position":18,"description":"AskSid helps brands build their very own Retail AI Brain, a proprietary knowledge base powering delightful shopping experiences across conversational interfaces and in-store. This results in business outcomes including accelerated conversions, higher sales, reduced costs, and deep customer insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4e5eab34-3e01-491d-98aa-98ddc02a00f7.jpeg","url":"https://www.softwareadvice.com.au/software/240199/asksid","@type":"ListItem"},{"name":"Qiscus","position":19,"description":"Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.softwareadvice.com.au/software/345457/qiscus","@type":"ListItem"},{"name":"Rasa","position":20,"description":"Rasa is the leading conversational AI platform, which allows individual developers across large enterprises to create superior AI assistants and chatbots. Rasa provides the tools and infrastructure necessary for building the very best tools that meaningfully transform how customers communicate and interact with businesses. With Rasa, all teams can create automated, personalized interactions with customers, at scale.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b3cfae0a-441f-4871-a2e3-42d11a189964.png","url":"https://www.softwareadvice.com.au/software/204982/rasa-stack","@type":"ListItem"},{"name":"Instabot","position":21,"description":"Instabot is a chatbot that uses natural language processing and other AI to understand users. It can answer questions, capture contacts, and book meetings instantly, using natural language processing (NLP) and AI to increase your conversions and reduce costs.\n\nIt's effortless to build, integrate, and launch Instabot either on your website or as a landing page, in just 20 minutes or less. Or, have the Instabot team create the first custom conversion chatbot for you. Once deployed, users can see and export a wide range of informative analytics, explore suggestions for optimization, and even edit your bot on the fly.\n\nBecause Instabot is a smart chatbot, it's able to gain knowledge quickly and answer hundreds of questions over time using cutting-edge AI and NLP technology.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3581cef5-a480-4398-921b-5e1d36b43cdc.png","url":"https://www.softwareadvice.com.au/software/249178/instabot","@type":"ListItem"},{"name":"moinAI","position":22,"description":"moinAI is an elevated FAQ chat system and it lets admins plan responses. The software aims at making users believe that they are conversing with a real human. The AI package comes with its own set of pre-baked terms and phrases. It can understand text even if the user spells words incorrectly.\n\nThe moinAI learning system is powered by the admin user. They can monitor for frequently asked questions processed by the chatbot. Administrators can edit the system to address frequent questions in future interactions. It offers the possibility to add dialog choices, links to other pages and various other solutions.\n\nThe AI system is customized with menus and text boxes, meaning there is no need to learn coding to operate the program. The system also supports integration with other online chat tools. The chat platform offers new topic recommendations based on what other users add to their AI chatbot system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/14261d3f-41ea-46ad-8045-ae71c23937ad.png","url":"https://www.softwareadvice.com.au/software/248290/moin-ai","@type":"ListItem"},{"name":"Machine Learning on AWS","position":23,"description":"AWS provides the most comprehensive set of artificial intelligence (AI) and machine learning (ML) services.\n\nWith a fully managed cloud infrastructure, you can build, train, and deploy integrated machine learning models for any use case. Scalable, low-cost machine learning with high performance.\n\nWith AWS machine learning, you can make accurate predictions, gain deeper insights from your data, reduce operational overhead, and improve customer experience (ML). AWS supports you at every stage of your ML adoption journey by providing the most comprehensive set of AI and ML services, infrastructure, and implementation resources.\n\nAWS offers 2 months of free machine learning usage under it's free-tier offering. AWS machine learning offers at least 54% lower total cost of ownership over three years compared to other cloud-based solutions.\n\nThis AWS Machine Learning eBook will walk you through what benefits AWS Machine Learning can have for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae5bee60-2857-4188-b257-d2a0e1406f05.jpeg","url":"https://www.softwareadvice.com.au/software/390863/machine-learning-on-aws","@type":"ListItem"},{"name":"Truora","position":24,"description":"Truora is a latin american startup that work towards the optimization and simplification of interactions between users and companies using WhatsApp. Also we are a KYC, compliance and electronic signature provider.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6597602d-8669-47d6-9cc5-8cb5d1f88b67.png","url":"https://www.softwareadvice.com.au/software/353997/truchecks","@type":"ListItem"},{"name":"Avoma","position":25,"description":"Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meeting notes, customer information, recordings and more. The application allows professionals to capture and store meeting recordings in a centralized repository.\n\nAvoma enables organizations to streamline speech recognition, transcription, and natural language processing (NLP) operations via a unified platform. Additionally, it offers a variety of features including meeting preparation tools, agenda management, data synchronization, action item tracking, virtual personal assistance (VPA), contextual guidance and more.\n\nAvoma comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, Pipedrive, Zoho Meetings, Zendesk Sell and more. Pricing is available on a monthly, half-yearly or yearly subscription and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/217085c6-470e-4c3d-a2bd-49b837ce5272.png","url":"https://www.softwareadvice.com.au/software/341252/avoma","@type":"ListItem"}],"numberOfItems":25}
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