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description: Page 3 - Discover the best NPS Software for your organisation. Compare top NPS Software tools with customer reviews, pricing and free demos.
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title: Page 3 - Best NPS Software - 2026 Reviews, Pricing & Demos
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# NPS Software

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## Products

1. [Surveypal](https://www.softwareadvice.com.au/software/361551/surveypal) — 4.4/5 (19 reviews) — Surveypal is an AI-powered customer service analytics solution for companies using Zendesk Support. It analyzes Zende...
2. [Customer Thermometer](https://www.softwareadvice.com.au/software/320932/customer-thermometer) — 4.9/5 (18 reviews) — Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest respon...
3. [Clootrack](https://www.softwareadvice.com.au/software/389628/clootrack) — 5.0/5 (16 reviews) — Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why C...
4. [VirtlX](https://www.softwareadvice.com.au/software/347283/virtlx-reflect) — 4.8/5 (13 reviews) — VirtlX is a cloud-based, AI-assisted solution designed to assist businesses of all sizes to understand customer senti...
5. [Case Status](https://www.softwareadvice.com.au/software/423811/case-status) — 4.9/5 (13 reviews) — Case Status: Modern Client Engagement for High-Performing Law Firms Case Status is a client experience and communicat...
6. [Wootric](https://www.softwareadvice.com.au/software/74397/wootric) — 4.6/5 (12 reviews) — Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client s...
7. [allswers](https://www.softwareadvice.com.au/software/269825/allswers) — 4.9/5 (12 reviews) — allswers assists businesses with market research across metrics including customer satisfaction and recommendation ra...
8. [Lumoa](https://www.softwareadvice.com.au/software/303311/lumoa) — 4.4/5 (12 reviews) — Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to...
9. [doopoll](https://www.softwareadvice.com.au/software/329222/doopoll) — 4.5/5 (12 reviews) — Create surveys quickly and easily with doopoll. Use all the best features with none of the hassle. We want you to thr...
10. [Dito CRM](https://www.softwareadvice.com.au/software/422150/dito-crm) — 4.8/5 (12 reviews) — Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, ...
11. [AirVote](https://www.softwareadvice.com.au/software/218665/airvote) — 4.9/5 (11 reviews) — AirVote allows your restroom users themselves to rate how clean they found the restroom. Rating is done via a single ...
12. [Retamo](https://www.softwareadvice.com.au/software/205330/retamo) — 5.0/5 (9 reviews) — Retamo is an online review and reputation management solution, which enables businesses to generate and monitor custo...
13. [Checkbox Survey](https://www.softwareadvice.com.au/software/128047/checkbox) — 4.1/5 (9 reviews) — Checkbox is a professional survey tool for enterprises, businesses, organizations, teams, and individuals that can be...
14. [Surveyol](https://www.softwareadvice.com.au/software/319138/surveyol) — 4.8/5 (9 reviews) — SurveyOL is a versatile survey creation application suitable for businesses of any type. It includes built-in survey ...
15. [Hona](https://www.softwareadvice.com.au/software/435534/hona) — 4.1/5 (9 reviews) — Hona: Revolutionizing Client Communication for Law Firms Stop Drowning in Unnecessary Phone Calls. Focus on What Matt...
16. [Hello Customer](https://www.softwareadvice.com.au/software/232327/hello-customer) — 4.3/5 (8 reviews) — Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale...
17. [Staffino](https://www.softwareadvice.com.au/software/396197/staffino) — 5.0/5 (8 reviews) — Staffino is a cloud-based solution for customer experience management that offers businesses a comprehensive way to c...
18. [Refiner](https://www.softwareadvice.com.au/software/180271/refiner) — 4.6/5 (8 reviews) — Refiner is a customer survey solution for data-driven SaaS companies. Their highly customizable microsurvey widgets e...
19. [Enterpret](https://www.softwareadvice.com.au/software/386552/enterpret) — 4.8/5 (6 reviews) — Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does thi...
20. [WeHelp](https://www.softwareadvice.com.au/software/260147/wehelp) — 5.0/5 (6 reviews) — With WeHelp's NPS software, you can understand each step of your customer's journey. Understand how your customers ac...
21. [Opinaê](https://www.softwareadvice.com.au/software/507909/Opina) — 4.8/5 (6 reviews) — Opinaê is an application designed to conduct customer satisfaction surveys and measure Net Promoter Score (NPS). This...
22. [Wonderflow](https://www.softwareadvice.com.au/software/88582/wonderflow) — 4.0/5 (5 reviews) — Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and t...
23. [Alterna CX](https://www.softwareadvice.com.au/software/400965/alterna-cx) — 4.8/5 (5 reviews) — Alterna CX is an AI-based solution that streams customer data from all digital and offline touchpoints. It aggregates...
24. [SatisMeter](https://www.softwareadvice.com.au/software/300523/satismeter) — 5.0/5 (4 reviews) — SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your pro...
25. [SightMill](https://www.softwareadvice.com.au/software/168598/sightmill) — 4.8/5 (4 reviews) — SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter sco...

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## Related Categories

- [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software)
- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Data Analysis Software](https://www.softwareadvice.com.au/directory/535/data-analysis/software)
- [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software)

## Links

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It can even drive employee engagement and pulse surveys.\n\nCustomer Thermometer surveys allow you to fully customize your survey experience so it’s aligned to your brand artwork, color scheme and digital marketing assets. Choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses – or create your own icons for a unique touch. In each survey you ask one question. Respondents are invited to click based on a choice of possible answers, or on a number scale. This click then leads them to a branded “thank you” page where they can answer supplementary questions, leave additional comments and engage with social media buttons and a trackable hyperlink. Use CT to respond directly to customers and measure your net promoter score. \n\nIt’s all driven by the complete Customer Thermometer platform, delivered via SaaS, that allows you to launch real-time surveys by embedding them in any email. We have a large number of out-of-the-box integrations with all the leading email platforms, CRMs, PSAs, etc. and publish APIs so we can integrate with practically anything else you want. \n\nEither way, just upload your desired contact list and send your emails there and then, or schedule them for later. Emails are sent via secure email servers so that they don’t end up in your recipients' spam or junk folders. Customer service is paramount at CT. Our award-winning support team is known as the ‘Ministry of Magic’ because they are such magicians! This dedicated team has been at the sharp end of real-time customer feedback surveys for over 10 years and are on hand to address any issues or opportunities for optimization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9331f36f-e3de-49d4-9324-cbd10fd2a3c2.png","url":"https://www.softwareadvice.com.au/software/320932/customer-thermometer","@type":"ListItem"},{"name":"Clootrack","position":3,"description":"Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why CX scores like NPS, CSAT, Star ratings drop. Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. \n\n150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.\n\nClootrack helps you answer\n* What customer experience factors increase your sales?\n* Why customers switch from your brand?\n* Qualitative insights from Voice of Customer initiatives\n* What are the strengths and weaknesses of multitude of emerging competitors in your category?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.softwareadvice.com.au/software/389628/clootrack","@type":"ListItem"},{"name":"VirtlX","position":4,"description":"VirtlX is a cloud-based, AI-assisted solution designed to assist businesses of all sizes to understand customer sentiment, conduct market research and assess employee performance utilizing 360°, peer and appraisal reviews. Features include employee engagement, well-being and satisfaction and assessing managers. It enables companies to stay proactive with compliance and training.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8f1f996f-6e51-44de-a1eb-a73098d5cf20.png","url":"https://www.softwareadvice.com.au/software/347283/virtlx-reflect","@type":"ListItem"},{"name":"Case Status","position":5,"description":"Case Status: Modern Client Engagement for High-Performing Law Firms\n\nCase Status is a client experience and communication platform designed to help law firms modernize how they engage with clients—without adding headcount or sacrificing service quality. With Case Status, legal teams replace scattered emails, phone calls, and outdated portals with one centralized, branded, and mobile-first solution that keeps clients informed and staff focused.\n\nBuilt for firms that are scaling or looking to improve profitability, Case Status delivers measurable results through intelligent automation, proactive communication, and AI-powered insights. Whether it’s updating clients automatically, capturing reviews at key milestones, or identifying at-risk cases in real-time, Case Status turns every interaction into a growth opportunity.\n\nWhy Firms Choose Case Status:\n\nBoost Staff Efficiency: Automate up to 80% of routine client communication and reduce manual updates, saving firms hundreds of hours and over $499,000 annually for mid-sized teams.\n\nDeliver Exceptional Client Experience: Branded, real-time updates via mobile app reduce client confusion and complaints, while raising NPS scores and client satisfaction.\n\nDrive Referral Growth: Convert happy clients into advocates with built-in review prompts and sentiment tools, leading to $200K+ in additional annual revenue.\n\nOperate Smarter with AI: Gain predictive insights into client satisfaction, case velocity, and escalation risk—empowering firms to act before problems arise.\n\nScale Without Chaos: Eliminate communication bottlenecks and empower staff to focus on high-impact work as caseloads grow.\n\nCase Status integrates directly with leading case management systems, making implementation smooth and adoption fast. With 40,000+ client app reviews and a 4.9-star rating, it’s clear—clients love using it, and firms love the results.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf18c5a0-b46c-4187-95cf-d450d6214924.png","url":"https://www.softwareadvice.com.au/software/423811/case-status","@type":"ListItem"},{"name":"Wootric","position":6,"description":"Wootric is a cloud-based customer experience and feedback management software that helps measure and enhance client satisfaction. Primarily catering small to large businesses, the platform uses artificial intelligence to provide insights into customers' happiness with single question micro-surveys.\n\n\nKey features of Wootric include management of customer feedback, communication, engagement, campaigns, loyalty, segmentation, rating, review, market survey and referrals. Additionally, it facilitates net promoter score feedback, which allows businesses to communicate through various touch points such as, in-app or website, email and short message service (SMS).\n\n\nWootric provides software development kits (SDKs) and application programming interfaces (APIs), which further allow customization of platform as per the requirements. It also integrates with Zapier, Salesforce, Hubspot, Intercom, Slack, Zendesk, Gainsight, Totango, mixpanel, Segment, Stitch, Xplenty and Webhooks.\n\n\nWootric is available at no cost for startups and additional services are provided on monthly paid subscriptions. It offers support via chat, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/558f56e6-bcde-4aa1-9a39-ea065d1427b9.jpeg","url":"https://www.softwareadvice.com.au/software/74397/wootric","@type":"ListItem"},{"name":"allswers","position":7,"description":"allswers assists businesses with market research across metrics including customer satisfaction and recommendation rates (NPS) using surveys. Organizations can access employee engagement evaluations, 90º evaluations and surveys to monitor their quality standards.\n\nUsing allswers, businesses can automatically measure client interactions behavior and their opinions in different sources to gain insights into behavior across channels such as email, web, mobile, RRSS and more. Organizations can improve employees' productivity through multiple evaluations and surveys. It allows teams to create predefined flows of alerts and publications on social networks.\n\nallswers allows users to export data and track data via dashboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b70e9e-6fda-473a-9c45-e28cc47fb2ce.png","url":"https://www.softwareadvice.com.au/software/269825/allswers","@type":"ListItem"},{"name":"Lumoa","position":8,"description":"Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they come. With real-time analysis, businesses can take action on customer feedback immediately and improve their customer experience.\n\nThe platform transforms information gathered from multiple sources into actionable insights that improve how brands interact with their audiences. Lumoa combines customer lifecycle management and customer feedback into a single view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.softwareadvice.com.au/software/303311/lumoa","@type":"ListItem"},{"name":"doopoll","position":9,"description":"Create surveys quickly and easily with doopoll. Use all the best features with none of the hassle.\n\nWe want you to thrive. Marketing, HR, Product? Asking questions and gathering insights is integral to what you do. It shouldn't be difficult.\n\nThat's where we come in.\n\nWith doopoll you'll have your first survey up and running in  minutes. No steep learning curves, just powerful actionable insights, that will make your job easier, and help your organisation to grow.\n\nWe work with businesses of all sizes, as well as governments, health sectors, sports team, legal services, wealth managers, housing associations, schools and much much more.\n\nWhy do people chose doopoll?\n\nUnparalleled support from a friendly and personal team that cares about your success and is willing to help educate you on the best way to construct a survey.\n\nWe've spent years refining our editor experience to ensure you can get what you need done, fast. Simplicity is key, whilst ensuring you have access to all the features you'll need.\n\nForget clunky dashboards that set your head spinning, and complex editors that need days to understand.\n\nOh and we're GDPR compliant. That just makes things easier for everyone.\n\nWhat can you do with doopoll?\n\nCreate \n\nCreate surveys from scratch, or use our carefully curated set of templates to be up and running instantly. Choose from our question types painstakingly tested and researched to give the highest response rates. \n\nShare\n\nOne click share on social media. Email your mailing list direct from the platform, or embed your survey straight into your website/blog. It couldn't be easier.\n\nPresent\n\nPoll your audience with our presenter feature, designed for live events, and used in some of the biggest stadiums around the UK. From Principality to Anfield.\n\nReview\n\nUnlock powerful, and actionable insights. Filter your results for a deeper understanding and build reports using our one-click downloadable charts. Export data to csv, or hook it up to your favourite CRM with our Zapier integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/948329e4-dafc-46d7-8c4a-edbaa04799b2.png","url":"https://www.softwareadvice.com.au/software/329222/doopoll","@type":"ListItem"},{"name":"Dito CRM","position":10,"description":"Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, customer experiences, and more. Teams can concentrate and unify customer records, both in physical stores and eCommerce platforms. It allows administrators to segment consumers by specific groups, considering characteristics and purchasing behaviors. \n\nThe platform enables managers to connect with different customer segments via personalized email marketing, SMS and push notifications. Operators can gain insight into marketing metrics such as delivery, opening, and click and financial metrics, including LTV and influenced revenue in a centralized dashboard. Additionally, the solution lets stakeholders conduct NPS and CSAT surveys to understand the perception of customers about the individual and global experiences when in contact with the brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3be6cdbe-ee17-4c27-b9c0-5442f7980c1f.png","url":"https://www.softwareadvice.com.au/software/422150/dito-crm","@type":"ListItem"},{"name":"AirVote","position":11,"description":"AirVote allows your restroom users themselves to rate how clean they found the restroom.  Rating is done via a single scan of a QR smiley.  Smileys are usually located within the restroom unit or stall - that's where the customer takes time, often with a smartphone in their hands. The rating can be associated with a single stall or a group of stalls at a business site. Data is collected centrally as an online dashboard and offline reports.  All questions are customizable.\n\nAirVote is self-service and free forever for a moderate usage of under 50 responses (votes) per month. This makes it interesting as a practical tool for businesses with light customer traffic.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb305439-3305-4bd6-834d-0f88799dcbd5.jpeg","url":"https://www.softwareadvice.com.au/software/218665/airvote","@type":"ListItem"},{"name":"Retamo","position":12,"description":"Retamo is an online review and reputation management solution, which enables businesses to generate and monitor customer ratings across multiple platforms such as Airbnb, Glassdoor, Expedia and more. Professionals can create search engine optimization (SEO) websites or profile pages to promote specific reviews.\n\nRetamo helps organizations share reviews across multiple platforms including Twitter, XING, LinkedIn, corporate websites and Facebook. It lets managers track customers' ratings based on specific time periods, search items and criteria. Additionally, businesses can receive notifications about new reviews, respond to negative feedback and distribute promotional campaigns across audiences via QR codes.\n\nRetamo allows teams to analyze and compare business performance with competitors based on specific evaluations. The product is available on monthly or annual subscriptions and support is extended via FAQs, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd4248a7-4fb8-4412-a1ee-3eef9256d6b6.png","url":"https://www.softwareadvice.com.au/software/205330/retamo","@type":"ListItem"},{"name":"Checkbox Survey","position":13,"description":"Checkbox is a professional survey tool for enterprises, businesses, organizations, teams, and individuals that can be hosted in the cloud or on-premises.\n\nCreate beautifully branded surveys, deliver and track invitations, and analyze results from your desktop or mobile.\n\nCompletely customize Checkbox with white-labelling features, advanced developer features, API access, and optional source code.\n\nCheckbox is the trusted tool for market-leading companies, government organizations, and academic institutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8da8c8a2-a6a8-4faa-8ffe-99a9c55d7dab.png","url":"https://www.softwareadvice.com.au/software/128047/checkbox","@type":"ListItem"},{"name":"Surveyol","position":14,"description":"SurveyOL is a versatile survey creation application suitable for businesses of any type. It includes built-in survey templates that users can customize for their specific requirements. The software offers various options to match a business' corporate identity such as customizable background themes, logos, fonts and colors. With the new ChatGPT integration, SurveyOL offers professional survey software that utilizes advanced technology for accurate and insightful data analysis.\n\nSurveyOL also supports SMS surveys and the application can send surveys or gather responses via SMS. In addition, mobile-friendly and desktop survey versions are supported so that respondents can use any device to complete the surveys. \n\nThe application also allows users to include privacy statements with each survey. It encrypts all data to ensure responses remain confidential. SurveyOL also gathers survey responses in real-time, enabling businesses to view client feedback immediately. The application also offers data analysis tools that help users identify repeated patterns in the answers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b71b2f65-5183-43bb-b2be-aa009e7373b9.png","url":"https://www.softwareadvice.com.au/software/319138/surveyol","@type":"ListItem"},{"name":"Hona","position":15,"description":"Hona: Revolutionizing Client Communication for Law Firms\n\nStop Drowning in Unnecessary Phone Calls. Focus on What Matters: Building Client Relationships.\n\nHona is the #1 client communication platform designed to streamline and automate communication for law firms. By reducing redundant interactions, Hona allows attorneys to focus on growing their practice through building stronger client relationships. The platform ensures clients are kept informed through automated updates and real-time case tracking, allowing them to follow their case like they would track a package, reducing the volume of calls and emails to your firm.\n\nThe Problem: Time-Wasting Communication\n\nStudies show 37% of an attorney’s day is spent on communication, and 48% of these interactions are unnecessary. This leads to constant interruptions, costing you focus and productivity. On average, it takes 23 minutes to regain focus after each interruption, meaning you lose hours each week. Poor communication is also a key factor in client dissatisfaction, with 44% of negative Google reviews and bar complaints tied to this issue.\n\nThe Solution: Hona\n\nHona automates routine updates and touchpoints, freeing up your time and improving client satisfaction. Clients receive proactive, real-time updates, reducing the need for follow-ups and repetitive inquiries. This leads to fewer distractions and allows you to focus on your cases, all while improving client trust and your firm’s reputation.\n\nKey Benefits of Hona:\n\n\t•\tAutomated Communication: Clients stay informed with real-time updates without you needing to intervene.\n\t•\tImproved Client Satisfaction: Clients track their case status in real-time, reducing anxiety and improving their overall experience.\n\t•\tEfficiency: Automating repetitive tasks allows your team to focus on more valuable work, cutting down on unnecessary communication.\n\t•\tSeamless Integration: Works effortlessly with Clio, MyCase, Filevine, and other legal software, fitting seamlessly into your firm’s existing systems.\n\t•\tBoosted Reputation: Satisfied clients lead to positive reviews and more referrals, further enhancing your firm’s reputation.\n\nThe Result:\n\nBy automating client communications, Hona not only improves operational efficiency but also boosts profitability. Firms using Hona can handle a larger caseload without hiring additional staff, resulting in greater revenue and growth. Plus, with happier clients, you’ll see more positive reviews and an increase in referrals.\n\nConclusion:\n\nStop wasting valuable time on redundant phone calls. Let Hona automate your client communications, allowing you to focus on what truly matters: building meaningful client relationships and growing your practice. Join the growing number of law firms using Hona to streamline communication, increase efficiency, and scale their practice effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5498d5dc-f607-46ad-9f3a-c042c9a3123b.png","url":"https://www.softwareadvice.com.au/software/435534/hona","@type":"ListItem"},{"name":"Hello Customer","position":16,"description":"Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale and turn it into clear, actionable insights.\n\nMany organizations collect large volumes of customer feedback through surveys, reviews, or open comments, but analyzing that feedback manually is time-consuming and difficult. Hello Customer automatically analyzes open-text feedback using artificial intelligence, detecting sentiment and categorizing comments into meaningful topics such as product quality, service experience, delivery, pricing, or digital interactions.\n\nInstead of reading thousands of responses, teams can instantly see what customers appreciate and where problems occur.\n\nThe platform connects feedback directly to key customer experience metrics such as NPS and CSAT. With built-in analytics and visualization tools, organizations can identify the key drivers behind customer satisfaction and dissatisfaction and understand which areas have the greatest impact on loyalty.\n\nInteractive dashboards make it easy to explore insights and trends across the organization.\n\nKey capabilities include:\n\n1. Customer feedback categorization\nAutomatically group customer comments into clear feedback categories and themes.\n\n2. AI-powered sentiment analysis\nUnderstand whether feedback is positive, neutral, or negative without manual analysis.\n\n3. Key driver analysis\nIdentify the factors that most strongly influence customer satisfaction and loyalty.\n\n4. Customer experience dashboards\nVisualize trends, feedback categories, and experience metrics in intuitive dashboards.\n\n5. Trend and performance monitoring\nTrack how sentiment and feedback topics evolve over time.\n\n6. Location and segment comparison\nCompare feedback across stores, regions, products, or customer segments.\n\nHello Customer transforms unstructured feedback into structured insights that teams across customer experience, marketing, and operations can act on. By understanding what drives customer satisfaction, organizations can prioritize improvements, resolve issues faster, and strengthen the overall customer experience.\n\nThe platform is used by mid-sized and enterprise organizations across Europe that collect customer feedback at scale and want to turn Voice of Customer data into measurable business impact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e1e8fb7-162c-4dcc-bdd9-34ac6d463306.png","url":"https://www.softwareadvice.com.au/software/232327/hello-customer","@type":"ListItem"},{"name":"Staffino","position":17,"description":"Staffino is a cloud-based solution for customer experience management that offers businesses a comprehensive way to connect CX data with their overall business goals and revenue objectives.\n\nThe online platform is user-friendly and designed to provide businesses of all sizes with valuable insights into their customers' journeys. With the use of advanced technology, businesses can collect, analyze, and take action on customer feedback in real time, which allows them to make data-driven decisions and enhance the overall customer experience.\n\nThe team of professionals provides exceptional customer support and works closely with our clients to ensure that they receive maximum benefits from our platform. They believe that delivering exceptional customer experiences can have a positive impact on their clients' bottom line and contribute to their overall success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cfd2a1b-094f-46b6-a791-b0c53e42933d.png","url":"https://www.softwareadvice.com.au/software/396197/staffino","@type":"ListItem"},{"name":"Refiner","position":18,"description":"Refiner is a customer survey solution for data-driven SaaS companies. Their highly customizable microsurvey widgets enable SaaS businesses to easily track customer satisfaction, profile and segment their users, or research what to build next.\n\nRefiner's feedback hub allows enterprises to quickly access, filter and analyze incoming survey responses on a centralized platform. Users can notify team members about survey completion via Slack or email and visualize collected data in the form of timeline, pie and bar charts. Additionally, managers can add various data entry tools into surveys such as multiple-choice questions, free text responses and ratings among others.\n\nRefiner facilitates integration with various third-party systems such as Zapier, Slack, Segment and more, helping organizations set up automated triggers and workflows. The product is available on monthly subscriptions and support is extended via email, FAQs, live chat and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b29ebd3-fe90-4c5e-81f6-a02f1d991b72.png","url":"https://www.softwareadvice.com.au/software/180271/refiner","@type":"ListItem"},{"name":"Enterpret","position":19,"description":"Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does this by letting users build roadmaps and dashboards, collecting and visualizing data in real-time, finding patterns in customer comments with natural language processing algorithms, applying machine learning to those patterns to automatically detect recurring issues before they happen, and generating reports about the status of products and user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0db2d82a-d816-4919-ac76-bb1929d1fa46.jpeg","url":"https://www.softwareadvice.com.au/software/386552/enterpret","@type":"ListItem"},{"name":"WeHelp","position":20,"description":"With WeHelp's NPS software, you can understand each step of your customer's journey. Understand how your customers act while talking on the phone, going to the e-commerce shopping cart, browsing your tool or even how they are served at the reception of your business. No matter which touchpoints they hit, you'll get the information you need to improve your business in our software. You'll be able to turn customer detractors into promoters who help grow your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/819fcfc2-5364-4f8a-88c9-5e7b3c9e8539.png","url":"https://www.softwareadvice.com.au/software/260147/wehelp","@type":"ListItem"},{"name":"Opinaê","position":21,"description":"Opinaê is an application designed to conduct customer satisfaction surveys and measure Net Promoter Score (NPS). This tool allows businesses to gather valuable feedback from their customers and patients. Customers can provide feedback through tablets, kiosks, and smartphones.\n\nThe app is suitable for customer satisfaction research in various industries, such as clinics, laboratories, hospitals, medical and dental offices, pharmacies, hotels, and retail establishments. Opinaê provides real-time monitoring of the customer or patient experience, enabling businesses to stay informed about how their clients perceive their services.\n\nOpinaê offers a user-friendly survey builder. Businesses can create customized surveys with multiple-choice questions, NPS assessments, satisfaction level ratings (using stars or emojis), and open-ended questions. The app also features offline data collection capabilities, making it suitable for environments with unstable internet connectivity. Users can collect survey responses offline and synchronize the data when an internet connection is available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/919abf0a-3241-4c0a-906a-770910cb749e.png","url":"https://www.softwareadvice.com.au/software/507909/Opina","@type":"ListItem"},{"name":"Wonderflow","position":22,"description":"Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions.\n\nUnified VoC analytics help B2C companies extract value from consumer feedback like online reviews, support center records, and NPS.\n\nWonderflow's AI analyzes the Voice of Customers from all over the world, both from your buyers and your competitors'. The Natural Language Processing (NLP) technology then provides you with easy-to-digest insights, not complicated procedures. \n\nDid you know that a higher rating equals higher revenue?\n\nWith Wonderflow's Artificial Intelligence you can easily find the hundreds of different topics mentioned by your customers. The prescriptive and predictive engine can then find out what product characteristics are most relevant when trying to increase your star rating.\n\nCustomer Experience and Competitor insights as seen by the buyers\n\nCustomers don't talk exclusively about you, but about your competitors too. Wonderflow can show you not only what they are saying about your products, but you can easily access insights on your competitors' lineups and gain an advantage.\n\nWonderflow is Simple, Accurate, Integrated, Predictive\n\nThis is why it has been chosen by Fortune 500 companies as the leading tool to become customer-centric and stay ahead of the competition.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b32eac78-e767-46c1-9854-9c74f4496a7c.png","url":"https://www.softwareadvice.com.au/software/88582/wonderflow","@type":"ListItem"},{"name":"Alterna CX","position":23,"description":"Alterna CX is an AI-based solution that streams customer data from all digital and offline touchpoints. It aggregates, analyzes and organizes customer feedback in a unified dashboard, so users can quickly address frustrations, delight customers, and find new business opportunities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b53d3f7e-08ca-472a-9e8f-a301ec67bd48.png","url":"https://www.softwareadvice.com.au/software/400965/alterna-cx","@type":"ListItem"},{"name":"SatisMeter","position":24,"description":"SatisMeter is a powerful customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.\n\nUtilize different survey templates (NPS, CSAT, CES) to measure satisfaction across multiple touchpoints within the customer journey, or create customized micro surveys to adjust pricing, look at product-market fit, and more.\n\nEasily create a survey, set up an event trigger, or target the audience based on their attributes. Then, set a recurring schedule, and review your feedback. Send out surveys from just about anywhere (public website, web app, email, public link, mobile SDK). And achieve anything with your feedback through a range of integrations (Intercom, Slack, Zapier, API, and more).\n\nSave time by installing via one-click segment integration, downloading premade HTML email templates, and running surveys that can automatically switch to a user's language.\n\nSatisMeter's pricing is based on your success—the number of responses rather than survey displays. SatisMeter plans are feature all-inclusive with unlimited projects, users, and surveys.\n\nBest of all, support services and easy setup make it a customer-oriented SaaS company. So don’t wait—start collecting better customer feedback today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a6bf998-72de-43e6-b798-386c532f9023.png","url":"https://www.softwareadvice.com.au/software/300523/satismeter","@type":"ListItem"},{"name":"SightMill","position":25,"description":"SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it into business websites. Furthermore, it assists organizations to gather client feedback, improving customers’ engagement with the brand.\n\n\nKey features include alerts, email scheduling, reporting, data import/export and customizable templates. SightMill helps businesses build personalized feedback surveys for events and categorize or tag received responses by venues, prices or specific topics. Additionally, it lets users identify and gain insights into trends and patterns with tools such as tables and graphs.\n\n\nSightMill enables companies to streamline workflow processes by automatically routing clients’ comments to respective departments. It facilitates integrations with third-party applications such as Salesforce, Slack, Zapier and Google Analytics. Pricing is available on monthly subscriptions and support is provided through phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22b96d23-5064-4483-a9b2-82d2e1c88a2e.png","url":"https://www.softwareadvice.com.au/software/168598/sightmill","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4116/nps/software?page=3#itemlist","numberOfItems":25}
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