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description: Page 6 - Discover the best Help Desk Software for your organisation. Compare top Help Desk Software tools with customer reviews, pricing and free demos.
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title: Page 6 - Best Help Desk Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software) > [Page 6](https://www.softwareadvice.com.au/directory/4160/help-desk/software?page=6)

# Help Desk Software

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## Products

1. [elevio](https://www.softwareadvice.com.au/software/43908/elevio) — 4.6/5 (30 reviews) — Elevio is a self-service support and customer education platform that helps users create and manage a knowledge base....
2. [HelpSpace](https://www.softwareadvice.com.au/software/408819/helpspace) — 4.8/5 (30 reviews) — HelpSpace, a German startup founded in 2020, offers helpdesk support for small to medium-sized businesses. Its goal i...
3. [Cayzu](https://www.softwareadvice.com.au/software/25119/cayzu) — 5.0/5 (30 reviews) — Cayzu is a cloud-based help desk management solution designed for small and midsize businesses. It offers ticket mana...
4. [Helpshift](https://www.softwareadvice.com.au/software/136453/helpshift) — 3.9/5 (29 reviews) — Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engag...
5. [Inserve](https://www.softwareadvice.com.au/software/439500/inserve) — 4.7/5 (29 reviews) — Inserve is online service software specifically made for Dutch Managed Service Providers and other service businesses...
6. [Kaseya BMS](https://www.softwareadvice.com.au/software/428259/kaseya-bms) — 4.1/5 (29 reviews) — Kaseya BMS is a business management solution that helps companies manage their products and services. The software ha...
7. [ALVAO Service Desk](https://www.softwareadvice.com.au/software/328211/alvao-service-desk) — 4.6/5 (29 reviews) — ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integ...
8. [FocalScope](https://www.softwareadvice.com.au/software/20187/focalscope) — 5.0/5 (28 reviews) — FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketi...
9. [LabiDesk](https://www.softwareadvice.com.au/software/239814/labidesk) — 4.3/5 (27 reviews) — LabiDesk is all-in-one help desk software. - Customizable HelpCenter with Articles \& FAQ for Self - Service; - He...
10. [C-Desk](https://www.softwareadvice.com.au/software/128845/c-desk) — 4.7/5 (27 reviews) — C-Desk is a complaint management software designed to help businesses manage service requests, projects, assets, logb...
11. [Xurrent](https://www.softwareadvice.com.au/software/140815/itrp) — 4.7/5 (27 reviews) — Xurrent is the modern service management platform that moves work forward. It unifies ITSM, ESM, and ITOM on one secu...
12. [BlueSpice](https://www.softwareadvice.com.au/software/241976/bluespice) — 4.3/5 (27 reviews) — BlueSpice MediaWiki is a globally trusted solution used by both large and small businesses, primarily for knowledge a...
13. [Summit](https://www.softwareadvice.com.au/software/347167/summitai) — 4.4/5 (27 reviews) — SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management a...
14. [Trengo](https://www.softwareadvice.com.au/software/355824/trengo) — 4.1/5 (26 reviews) — We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. ...
15. [Total Contacts & HelpDesk](https://www.softwareadvice.com.au/software/31289/tele-support-helpdesk) — 4.3/5 (24 reviews) — Total Contacts \& HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Supp...
16. [Intelligent Service Management](https://www.softwareadvice.com.au/software/164920/cloud-service-management) — 4.4/5 (24 reviews) — Intelligent Service Management Solution is a cloud-based IT service management tool offering support in 9 ITIL proces...
17. [UVdesk](https://www.softwareadvice.com.au/software/52393/uvdesk) — 4.4/5 (24 reviews) — UVdesk offers a cloud-based and open source helpdesk solution that helps businesses in the e-commerce industry to man...
18. [Mint Service Desk](https://www.softwareadvice.com.au/software/162247/mint-service-desk) — 4.8/5 (23 reviews) — Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information ...
19. [SoftBCom Help Desk](https://www.softwareadvice.com.au/software/356483/softbcom-help-desk) — 4.4/5 (23 reviews) — SoftBCom Help Desk is an innovative solution designed to help your business streamline ticketing, process automation ...
20. [ITarian](https://www.softwareadvice.com.au/software/149941/itarian) — 3.8/5 (23 reviews) — ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients...
21. [VobeSoft](https://www.softwareadvice.com.au/software/330381/vobesoft) — 4.9/5 (23 reviews) — VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agricultu...
22. [Canfigure](https://www.softwareadvice.com.au/software/264673/canfigure) — 4.7/5 (23 reviews) — Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choos...
23. [eBanqo](https://www.softwareadvice.com.au/software/344298/ebanqo) — 4.2/5 (22 reviews) — eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their service...
24. [Rankmi](https://www.softwareadvice.com.au/software/433279/rankmi) — 4.5/5 (22 reviews) — The most complete, robust and secure all-in-one 360º Human Capital management software on the continent, which covers...
25. [ky2help](https://www.softwareadvice.com.au/software/372047/ky2help) — 4.3/5 (21 reviews) — An easy-to-use all-in-one programme for IT \& enterprise service management is ky2help. The default software is ce...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Service Desk Software](https://www.softwareadvice.com.au/directory/4256/service-desk/software)
- [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Knowledge Management Systems](https://www.softwareadvice.com.au/directory/1884/knowledge-management/software)

## Links

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-----

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Users can also build a knowledge base on their site to help other users find answers to the most common queries.\n\n\nWith the help of customized reporting and dashboards to track and monitor the performance of help desk operations, users gain a complete view of all their customer service activities and are better equipped to make decisions regarding their service requests. Cayzu is available per user per month or year.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4156fd01-dee2-4102-bb6b-399e489ee3ab.png","url":"https://www.softwareadvice.com.au/software/25119/cayzu","@type":"ListItem"},{"name":"Helpshift","position":4,"description":"Helpshift is a cloud-based customer service platform designed for B2C organizations wanting to improve customer engagement and retention. Key features include embedded web chat, in-app messaging, issue ticketing, searchable FAQs, chatbots and fully automated ticket routing.\n\n\nHelpshift's platform integrates messaging, automation, bots and artificial intelligence (AI) to deliver personalized, scalable customer service for mobile, web, social and phone channels.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43f28c81-a6d8-4045-82ee-8eea702ece7a.png","url":"https://www.softwareadvice.com.au/software/136453/helpshift","@type":"ListItem"},{"name":"Inserve","position":5,"description":"Inserve is online service software specifically made for Dutch Managed Service Providers and other service businesses that want to run a smooth business.\n\nWith tracking of time and materials, contract management and automatic invoicing the complete workflow of the service desk can be automated.\n\nIntegrations with Dutch invoicing and bookkeeping software make sure you don't have to enter data twice, and prevent errors by doing so.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/782ff13b-250b-428f-bdd0-8164b003b6bb.png","url":"https://www.softwareadvice.com.au/software/439500/inserve","@type":"ListItem"},{"name":"Kaseya BMS","position":6,"description":"Kaseya BMS is a business management solution that helps companies manage their products and services. The software handles billing, accounting and project management tasks and provides regular notifications about bill payments. The software’s cloud-based architecture lets users remotely deploy, monitor and manage IT projects.\n\n\nThe project management module within Kaseya BMS manages staff projects by allocating work to team members with compatible timelines. Project managers get status reports on a weekly or monthly basis and can change work allocations for individual team members. The software provides real-time tracking of expenses and time per employee and monitors cost incurred for each project.\n\n\nKaseya BMS’ customer relationship management (CRM) module unifies all customer details. Past communications and invoices are analyzed to create customized marketing and sales campaigns for customers.\n\n\nKaseya BMS generates invoices from time entry and expense reports, and it is integrable with accounting software like QuickBooks. The software also manages inventory and handles procurement issues with vendors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd499f40-dba3-4553-83b2-1cc25e47ea1a.png","url":"https://www.softwareadvice.com.au/software/428259/kaseya-bms","@type":"ListItem"},{"name":"ALVAO Service Desk","position":7,"description":"ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in familiar tools. AI and Copilot features automate repetitive tasks, provide smart suggestions, and power a Teams-based virtual agent for 24/7 self-service. With transparent dashboards, SLA-driven prioritization, Power platform integration, no-code automatization and Power BI reporting, ALVAO delivers clarity and measurable results. Deployable in Azure or on-premises, and aligned with ISO 27001 and SOC 2, it combines security, flexibility, and scalability to streamline service delivery and drive organizational efficiency while ensuring compliance with standards such as Cyber Essentials and DORA.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e2f0196-d886-4218-8800-994a16014e70.png","url":"https://www.softwareadvice.com.au/software/328211/alvao-service-desk","@type":"ListItem"},{"name":"FocalScope","position":8,"description":"FocalScope is a cloud-based help desk solution suitable for companies of any size. Key features include email ticketing, survey management and a live chat tool.\n\n\nWith FocalScope’s email ticketing module, a ticket number is assigned to each incoming email. This ticket number allows users to track email history through a ticket history log, which includes who read what email and what action they took after doing so. Users can assign tickets to employees, and tickets can be re-assigned at any point.\n\n\nFocalScope lets users create email response templates and set up automated responses. When tickets come in, they are automatically assigned to a staff member’s queue, and maximum limits can be set on queues to avoid overloading any one employee.\n\n\nThis software also includes a live chat feature. Users are able to engage in multiple live chat sessions at once. When customers request live chats after business hours, a log of that request is created so that users can follow up with customers later.\n\n\nFocalScope is available on a per user per month basis. It services all industries and is platform-agnostic. Mobile apps for Android and iOS are available.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c5df2cd-f5a4-48c0-96d8-40e0d081819f.png","url":"https://www.softwareadvice.com.au/software/20187/focalscope","@type":"ListItem"},{"name":"LabiDesk","position":9,"description":"LabiDesk is all-in-one help desk software. \n- Customizable HelpCenter with Articles & FAQ for Self - Service;\n- HelpWidget with automatic replies, to reduce number of incoming requests;\n- Shared Email Inbox/ Ticketing System to properly and in timely manner work on the customer issues;\n- Canned Responses/ Macros for your Agents;\nSLA,Department and Agents Roles and Routing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6716e872-93c3-4f19-9cb2-40638ea620b8.png","url":"https://www.softwareadvice.com.au/software/239814/labidesk","@type":"ListItem"},{"name":"C-Desk","position":10,"description":"C-Desk is a complaint management software designed to help businesses manage service requests, projects, assets, logbooks and expenses. The platform enables managers to receive notifications regarding overriding of service level agreements (SLAs).\n\nAdministrators can create and assign service categories to staff members across multiple locations and departments. Additionally, C-Desk allows teams to manage vendors and track warranty information of various assets on a unified interface.\n\nC-Desk lets businesses integrate the system with several third-party applications including Microsoft Outlook and Azure Active Directory.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb2ff0f1-f577-4f5f-9ed8-bdcfda10a5e1.png","url":"https://www.softwareadvice.com.au/software/128845/c-desk","@type":"ListItem"},{"name":"Xurrent","position":11,"description":"Xurrent is the modern service management platform that moves work forward. It unifies ITSM, ESM, and ITOM on one secure, multi-tenant SaaS with Sera AI embedded by default and a native virtual agent included. Teams launch in about five weeks, standardize processes, and cut time to resolution with intelligence in the flow of work.\n\nOut of the box you get ITIL-aligned workflows with low-code tailoring, AI ticket classification and routing, instant summaries, one-click knowledge, and no-code automation across people, apps, and infrastructure. A self-service portal and virtual agent handle 24x7 requests in Slack, Teams, and the web, escalating with full context when human help is needed. Real-time dashboards track MTTR, CSAT, and service health so leaders can see impact quickly.\n\nXurrent is built for enterprise needs from day one. Security includes SOC 2, ISO controls, RBAC, audit trails, and BYOK options. Sera AI runs on governed infrastructure so data stays in tenant. Connect quickly with one-click integrations for identity, chat, monitoring, cloud, HR, and finance systems. Predictable licensing and included capabilities keep costs clear while you scale across the business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0b33163e-efd2-46a0-b5dd-1150bf7bb9ce.png","url":"https://www.softwareadvice.com.au/software/140815/itrp","@type":"ListItem"},{"name":"BlueSpice","position":12,"description":"BlueSpice MediaWiki is a globally trusted solution used by both large and small businesses, primarily for knowledge and quality management, technical/IT documentation, creating organizational manuals, and more. \n\nWith BlueSpice, you lay the foundation for centralized documentation, seamless organization, team collaboration, and easy retrieval of company knowledge, operational data, and ideas at any time.\n\nPerfectly suited for your quality management audits, BlueSpice helps document quality-relevant processes and provides significant value for ISO certification.\n\nFrom planning and user guidance to maintenance and repairs, BlueSpice supports technical documentation throughout the entire product lifecycle. It also optimally handles IT documentation, along with related processes, procedures, and services.\n\nWhether it's organization manuals, goals, processes, or organizational concepts, BlueSpice is your go-to software for creating and maintaining professional organizational manuals.\n\nBlueSpice is an excellent choice for implementing web-based support solutions, such as online helpdesks, ensuring that employees, customers, and partners stay consistently informed and up to date.\n\nWith BlueSpice, you gain a stable, secure, and scalable platform that sets the foundation for a modern, knowledge-driven company. As a central, cross-departmental, and cross-location solution, it serves as an alternative to intranet systems while accelerating the optimization of your corporate culture.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a01bb880-2b85-4a0f-9ce7-1811fc270a95.png","url":"https://www.softwareadvice.com.au/software/241976/bluespice","@type":"ListItem"},{"name":"Summit","position":13,"description":"SymphonyAI Summit is an AI-powered IT service management (ITSM) suite that streamlines service and asset management across the enterprise with machine learning and workflow-based automation. As a true multi-tenant solution, SymphonyAI Summit is deployable both in public cloud and on-premise, with enterprise-wide functions that go beyond IT to include HR, Shared Services, Facilities, and more. Through AI-driven knowledge intelligence, CIOs and service providers can simplify operations and reduce costs while factoring in on-demand scalability. \n\nLeveraging both AI and ML, SymphonyAI Summit can help IT help desks resolve issues faster, manage the end-to-end asset lifecycle, and identify and isolate potential IT issues. Key features of the SymphonyAI Summit Service Management suite include incident and service request management, IT asset discovery, server/application/network monitoring, call management, knowledge management, investigation and remediation management, endpoint configuration, audit reporting, and more. \n\nWith SymphonyAI Summit, service providers can offer enterprise employees the ease of talking to a digital agent for resolutions to their technology issues. CINDE (Conversational Interface and Decisioning Engine) uses sophisticated natural language processing technologies to understand the intent of an incident, service request, or a query and respond with personalized messages. Intelligently resolving incoming issues automatically, CINDE eliminates downtime and frees up technology teams to focus on high impact projects. And, when human intervention is inevitable, CINDE will transfer to a live agent to ensure your enterprise moves beyond just providing good service to providing exceptional service, quickly, easily, and in a more personal, collaborative way.","url":"https://www.softwareadvice.com.au/software/347167/summitai","@type":"ListItem"},{"name":"Trengo","position":14,"description":"We're dedicated to customer delight. We believe that turning conversations into relationships is a competitive edge. And unlocking more moments of genuine delight in every interaction will fuel that growth.\n\nAutomate repetitive work to unleash meaningful conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fb749e8-c53d-4041-b3f4-49fc6eb69012.png","url":"https://www.softwareadvice.com.au/software/355824/trengo","@type":"ListItem"},{"name":"Total Contacts & HelpDesk","position":15,"description":"Total Contacts & HelpDesk Solution features an integrated CRM, providing a comprehensive solution for Sales, Support Service, and E-Marketing. Manage, organize and store customer contact information is a secure database. From inception to resolution, keeping track of every call and email for your contacts relating to Opportunity, Sales, and Support needs. Every inquiry is linked to the contact record. Quickly access current or history inquiries. Create and link opportunities that you can track from initial quote to the final sale. Create custom email templates, create unique contact filters to E-market to prospects and customers. Reporting built-in with basic reports. Ability to customize your own reports with your own branding, design, and data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c698a5eb-2f0b-40df-93bb-d5d195be6ac0.jpeg","url":"https://www.softwareadvice.com.au/software/31289/tele-support-helpdesk","@type":"ListItem"},{"name":"Intelligent Service Management","position":16,"description":"Intelligent Service Management Solution is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. With multi-tenant support, this is an excellent solution for managed service providers to accurately and responsively support your customers.  ISM works on a Hyper-SaaS framework that aims to speed product implementation. The system offers the ability to create service templates, while each customer portfolio has customized data fields, service catalogs, visual identities and workflows.\n\nISM is used in a variety of industries.  It is deployed globally and is offered in 11 different languages. It is a no code, cost effective service solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0aa3668e-8e77-44c6-b827-038a91c7b96b.png","url":"https://www.softwareadvice.com.au/software/164920/cloud-service-management","@type":"ListItem"},{"name":"UVdesk","position":17,"description":"UVdesk offers a cloud-based and open source helpdesk solution that helps businesses in the e-commerce industry to manage interactions with their customers. UVdesk provides multi-channel support and third-party integrations, support ticket management, task and email management, customer follow-up tracking and more. \n\n\nUVdesk allows users to create tasks and set task deadlines for support agents. The solution provides a form builder application that helps users to create customizable forms that can be integrated with websites.\n\n\nTicket administration tools include email piping, converting emails to tickets, bolting and deleting ticket threads and forwarding tickets. Built-in email templates and themes are also provided by the solution. Additionally, UVdesk offers features like a file viewer, agent performance monitoring and PCI DSS compatibility to secure users' data.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3651b14-90a8-4009-9778-bdfca42878ef.png","url":"https://www.softwareadvice.com.au/software/52393/uvdesk","@type":"ListItem"},{"name":"Mint Service Desk","position":18,"description":"Mint Service Desk is a cloud-based ITSM solution designed to help businesses monitor, track and exchange information about resources with external and internal stakeholders. It enables organizations to register, monitor and manage incidents using task prioritization, categorization and escalation.\n\n\nMint Service Desk includes an asset management functionality, which allows managers to monitor status, location, user activities or attributes and analyze trends across hardware/software assets. It offers features such as ownership history, scan scheduling, notifications, ticket management, role-based permissions and more. Additionally, the change management module assists professionals with establishing procedures to handle change requests, send/receive approvals and view historical data to streamline operations across the pipeline.\n\n\nMint Service Desk’s configuration management database (CMDB) lets users store configuration information to gain visibility into contracts, users, licenses and assets usage via real-time data analysis. Pricing is available on request and support is extended via email, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e229d3f-f8ea-4e59-9045-fbd31c38c580.png","url":"https://www.softwareadvice.com.au/software/162247/mint-service-desk","@type":"ListItem"},{"name":"SoftBCom Help Desk","position":19,"description":"SoftBCom Help Desk is an innovative solution designed to help your business streamline ticketing, process automation and reporting operations. With our cutting-edge technology, you can safely manage your customer care center, ensuring that your customers are happy and are solving their queries quickly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae7de869-7190-4ede-97fb-845e2b1df22a.jpeg","url":"https://www.softwareadvice.com.au/software/356483/softbcom-help-desk","@type":"ListItem"},{"name":"ITarian","position":20,"description":"ITarian is a cloud-based IT and remote access management solution designed to help organizations connect with clients/employees to monitor devices, troubleshoot issues and handle operations. The patch management functionality lets administrators remotely scan operating systems and install updates.\n\n\nITarian offers remote monitoring and management functionality, which assists professionals with keeping a track of device status, performance and active resources using built-in wizards and a centralized dashboard. Features include remote file access, audit logs, white-label capabilities, file transfer, role-based access and multiple user groups. Additionally, users can handle remote devices, mange processes and browse folders or files across connected devices.\n\n\nTicket management module in ITarian assists managers with designing custom workflows to streamline various operations such as responding to customer queries, assigning tickets to agents and escalating issues. It is available as a free version and annual subscriptions. Support is provided via phone, email, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8d859b2-c7bc-4d24-b459-ed6d4b0ffd91.png","url":"https://www.softwareadvice.com.au/software/149941/itarian","@type":"ListItem"},{"name":"VobeSoft","position":21,"description":"VobeSoft is a collaboration solution for businesses of all sizes across various industries such as finance, agriculture, energy, tourism and more. The solution can be deployed either on-premise or in the cloud. Key features allow users to configure roles and rights for end-user groups, create custom web forms, customize workflows, plan resources and create work orders.\n\nVobeSoft enables managers to automate the billing process and sign digitally. Managers can keep track of history, deadlines and reminders to plan and create workflows. The chat feature enables users to communicate with each other in real-time. The solution lets businesses create triggers to automate notifications.\n\nThe dashboard allows users to make notes, charts, lists and workflows to track tasks and project progress. VobeSoft offers integration with third-party solutions such as MailChimp, Office365, Dropbox and Drupal. Additionally, the solution lets businesses create and manage tickets for tasks and set their priority.\n\nServices are offered on a monthly subscription basis and customer support is available via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1f431f5-1da3-4c0f-9272-45c94d16b03d.png","url":"https://www.softwareadvice.com.au/software/330381/vobesoft","@type":"ListItem"},{"name":"Canfigure","position":22,"description":"Canfigure is a modular solution CMDB, Asset Management, Service Management, Change Management and more. You can choose the modules that you require and customize them to suit your business.\n\nCanfigure comes with all the tools necessary to customize the database and UI with minimal need for vendor involvement.\n\nCanfigure can either be deployed on your network or we can manage it for you in our Amazon cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d96eb4-6fb7-4c7f-a1a4-4ab4730202c1.png","url":"https://www.softwareadvice.com.au/software/264673/canfigure","@type":"ListItem"},{"name":"eBanqo","position":23,"description":"eBanqo is a customer engagement/communications platform that helps SMBs across all industries to extend their services and offer support on popular messaging channels like WhatsApp, Twitter, Instagram, Google's Business Messages, Webchat and Facebook Messenger.\n\nIf you'd like a platform that aggregates chats from all channels, enabling you to respond to them from one dashboard or an AI chatbot that responds to inquiries 24/7, giving you more time to focus on important tasks, you'd like eBanqo Messenger.\n\nIn addition to these, you can automate workflows that enable your customers to self-serve, either to complete purchases or to resolve issues without speaking to anyone.\n\nOther benefits include Push notifications feature to enable you to send broadcast messages from one central platform to different messaging channels like WhatsApp, Facebook Messenger, Twitter and Instagram, a mobile app to enable you to chat with customers anywhere, anytime and integration into back-end systems and third-party apps including popular CRM like Zoho, Hubspot and Zendesk","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d9d78d5-7d07-49d2-845c-e32fc58d0e5c.png","url":"https://www.softwareadvice.com.au/software/344298/ebanqo","@type":"ListItem"},{"name":"Rankmi","position":24,"description":"The most complete, robust and secure all-in-one 360º Human Capital management software on the continent, which covers each of the stages of the employee life cycle from recruitment and hiring, organizational development, training, talent management, benefits and administration of people management, among many processes that are key in companies.\n\nAI + People Analytics, for decisions based on the power of data. Check the value of your initiatives by accessing key indicators in all your processes in real time. Know exactly how much value you are generating for your business and deliver results like never before.\n\nWith a world-class service, we accompany you at all stages of the process. We are experts in agile implementation! Our methodology adapts to the needs of your business, providing methodological support, support to end users and administrators.\n\nWe are ISO certified and end-to-end encryption guarantees the confidentiality of your data. Synchronize your company's information in a simple and secure way, centralizing all the data of your collaborators in a single master of people.\n\nWith the Rankmi app nobody will miss a thing! Connect people with all the news of your organization and with the key processes of People Management, wherever they are. Download now from the App Store and Google Play!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/207d6cb3-ef84-4661-b851-09e2fde64896.png","url":"https://www.softwareadvice.com.au/software/433279/rankmi","@type":"ListItem"},{"name":"ky2help","position":25,"description":"An easy-to-use all-in-one programme for IT & enterprise service management is ky2help. The default software is certified by Serview and comes with ITIL processes pre-installed. Moreover, ky2help has the simplicity and adaptability required to quickly distribute processes to all business units. Ky2help is incredibly simple to implement into your system environment and is arbitrarily saleable. You gain from quick implementation and little maintenance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b3a562d-33fe-4b0a-84c5-41f0a6386cd3.png","url":"https://www.softwareadvice.com.au/software/372047/ky2help","@type":"ListItem"}],"numberOfItems":25}
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