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description: Discover the best Telemarketing Software for your organisation. Compare top Telemarketing Software tools with customer reviews, pricing and free demos.
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title: Best Telemarketing Software - 2026 Reviews, Pricing & Demos
---

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# Telemarketing Software

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## Products

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
2. [Five9](https://www.softwareadvice.com.au/software/20063/five9) — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
3. [Lusha](https://www.softwareadvice.com.au/software/330388/lusha) — 4.0/5 (397 reviews) — Lusha is an AI sales intelligence platform designed to help businesses discover and connect with potential customers ...
4. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (386 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...
5. [DialedIn CCaaS](https://www.softwareadvice.com.au/software/20027/chasedata) — 4.8/5 (314 reviews) — DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and bl...
6. [Kixie PowerCall](https://www.softwareadvice.com.au/software/28441/kixie-powercall) — 4.6/5 (293 reviews) — Kixie: AI-Powered Revenue Communication for High-Performing Teams Kixie is a next-generation revenue engagement platf...
7. [CloudTalk](https://www.softwareadvice.com.au/software/71871/cloudtalk) — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It...
8. [VICIdial](https://www.softwareadvice.com.au/software/33171/vicidial) — 4.7/5 (264 reviews) — VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety...
9. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
10. [PhoneBurner](https://www.softwareadvice.com.au/software/28049/phoneburner) — 4.8/5 (176 reviews) — PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highl...
11. [CallTools](https://www.softwareadvice.com.au/software/223069/calltools) — 4.8/5 (155 reviews) — CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optim...
12. [UJET](https://www.softwareadvice.com.au/software/344338/ujet) — 4.6/5 (140 reviews) — UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. ...
13. [Squaretalk](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer) — 4.9/5 (101 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...
14. [HoduCC](https://www.softwareadvice.com.au/software/95921/hoducc) — 4.6/5 (95 reviews) — Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of ...
15. [CxEngage](https://www.softwareadvice.com.au/software/341598/lifesize) — 4.4/5 (91 reviews) — Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and externa...
16. [Ricochet360](https://www.softwareadvice.com.au/software/183895/ricochet360) — 4.8/5 (82 reviews) — Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solut...
17. [CrankWheel](https://www.softwareadvice.com.au/software/131197/crankwheel) — 4.9/5 (82 reviews) — CrankWheel is a screen sharing software designed to help sales teams connect with prospects and share screen to view ...
18. [uContact](https://www.softwareadvice.com.au/software/34514/ucontact) — 4.5/5 (81 reviews) — uContact is a Cloud \& Omnichannel solution that enables its users to manage all their voice and text interactions...
19. [Voiptime Cloud](https://www.softwareadvice.com.au/software/55594/voiptime-cloud) — 4.8/5 (80 reviews) — Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center ...
20. [Dialshree](https://www.softwareadvice.com.au/software/370837/dialshree) — 4.7/5 (74 reviews) — Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, ...
21. [FluentStream](https://www.softwareadvice.com.au/software/165406/fluentstream) — 4.6/5 (71 reviews) — FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized busi...
22. [Kavkom](https://www.softwareadvice.com.au/software/195772/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents ...
23. [Wing](https://www.softwareadvice.com.au/software/224578/wing) — 4.8/5 (69 reviews) — Wing has the world's best talent ready for you\! Use your dedicated assistant to help you focus on your core activitie...
24. [8x8 Contact Center](https://www.softwareadvice.com.au/software/391471/8x8-contact-center) — 4.3/5 (47 reviews) — 8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration,...
25. [SparkTG VCC](https://www.softwareadvice.com.au/software/217354/ivr-service) — 4.7/5 (42 reviews) — SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer ...

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## Related Categories

- [Digital Signature Software](https://www.softwareadvice.com.au/directory/4235/electronic-signature/software)
- [Forms Automation Software](https://www.softwareadvice.com.au/directory/4223/forms-automation/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)
- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4239/telemarketing/software> |
| en | <https://www.softwareadvice.com/telemarketing/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4239/telemarketing/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4239/telemarketing/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4239/telemarketing/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4239/telemarketing/software> |
| fr | <https://www.softwareadvice.fr/directory/4239/telemarketing/software> |

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Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.com.au/software/20063/five9","@type":"ListItem"},{"name":"Lusha","position":3,"description":"Lusha is an AI sales intelligence platform designed to help businesses discover and connect with potential customers using accurate B2B data. It is suitable for sales teams, revenue operations professionals, marketers, and recruiters in organizations of all sizes. The platform offers AI-based contact and company search capabilities with advanced filters for buyer intent and funding information. Users can access AI-generated prospect lists to streamline outreach efforts and enrich prospect data with detailed insights. Lusha provides automated email outreach with AI-generated sequences.\n\nThe platform ensures global B2B data coverage with rigorous verification processes for accuracy. It complies with major data protection regulations, including GDPR and CCPA, and holds ISO 27701 and ISO 27001 certifications for data security. Additional features include a browser extension for finding leads on LinkedIn and the web, buyer intent signals to identify in-market buyers, API access for data enrichment at scale, and automated CRM data enrichment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90b1ec77-832b-4fe4-a24d-2f81ce2426f1.png","url":"https://www.softwareadvice.com.au/software/330388/lusha","@type":"ListItem"},{"name":"Convoso","position":4,"description":"Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers across various industries, including BPO, financial services, home services, insurance, lead generation, legal, real estate, solar, and telemarketing. It helps businesses manage customer engagement processes more efficiently.\n\nThe software uses advanced conversational AI to interpret complex customer inputs and provide natural responses in both voice and text formats. Virtual agents handle tasks such as lead qualification, scheduling callbacks, and sending reminders. The system supports workflow automation and operational efficiency. The platform includes compliance tools to assist businesses in adhering to telemarketing regulations. It offers multimode dialing support for various dialing methods to improve contact rates. Intelligent virtual agents enable call centers to manage more customer interactions while reducing operational costs. Reporting features allow businesses to monitor campaign performance and track metrics for ongoing improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.softwareadvice.com.au/software/2799/safesoft-contact","@type":"ListItem"},{"name":"DialedIn CCaaS","position":5,"description":"DialedIn is a cloud-based Contact Center as a Service (CCaaS) solution designed to optimize outbound, inbound, and blended call center operations for businesses of every size and in every industry. Developed with customer feedback at its core, DialedIn is more than just a call center software—it's a comprehensive solution that evolves with your business. With fast deployment, automatic upgrades, and exceptional customer support, DialedIn helps users stay ahead in a competitive landscape.\n\nTailored for teams of all sizes, DialedIn offers businesses with advanced dialing capabilities, including auto, predictive, preview, and progressive dialing, ensuring that every call is handled efficiently. \n\nDialedIn CCaaS offers a range of key features designed to enhance operational efficiency and user satisfaction. Fast & Easy Deployment ensures that users are up and running in minutes, not days, minimizing downtime. The Ease of Use is highlighted by an intuitive interface that requires minimal training, allowing teams to focus on what matters most—delivering exceptional customer service. Smart Call Routing automatically directs calls based on language preference, skill set, and other customizable rules, enhancing customer experience and agent productivity. Additionally, Zero-Coding Integrations allow for seamless integration with top CRMs and APIs, eliminating the need for complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics & Reporting, offering instant insights with customizable dashboards and reporting tools that help track performance and optimize campaigns on the fly. Security & Compliance are ensured with robust security settings that allow managers to monitor campaigns closely, ensuring compliance and data integrity. Digital call records are securely stored for up to three months, available for review whenever needed. Additionally, the platform scales from small businesses to enterprise-level operations, whether deployed on-premises or via the cloud, growing alongside users' needs. Customer Support is provided by an in-house, US-based technical support team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.softwareadvice.com.au/software/20027/chasedata","@type":"ListItem"},{"name":"Kixie PowerCall","position":6,"description":"Kixie: AI-Powered Revenue Communication for High-Performing Teams\n\nKixie is a next-generation revenue engagement platform that helps teams connect with leads and customers effortlessly. By combining AI, automation, and seamless CRM integration, Kixie transforms the way businesses handle calling and texting—enhancing productivity while keeping conversations personal and impactful.\n\n\nEffortless CRM Integration for Maximum Efficiency\n\n\nKixie works natively with top CRMs, allowing teams to get up and running in seconds. No complicated setup, just an intuitive system that enhances workflows, improves response times, and helps teams engage with prospects and customers at scale.\n\n\nOutbound Sales: More Conversations, More Deals\n\n\nBoost outbound sales productivity with Kixie’s powerful dialing and texting automation. Designed to increase connection rates by up to 400%, Kixie equips your team with:\n\n✔️ AI-Powered Local Presence Dialing for better answer rates\n✔️ Multi-Line PowerDialer with AI-driven Human Voice Detection\n✔️ Spam Risk Reduction to keep calls reaching the right people\n\nWith Kixie, reps spend less time dialing and more time closing deals.\n\n\nMarketing: Engage and Nurture Leads at Scale\n\n\nSpeed matters in marketing outreach. Kixie ensures your team connects with leads instantly and nurtures them effectively through:\n\n📞 Automated calling and texting for immediate follow-up\n📩 Personalized, scalable outreach without added manual effort\n\nMarketing teams can accelerate conversions while maintaining meaningful engagement.\n\n\nInbound Sales & Customer Success: Handle High Volumes with Ease\n\n\nKeeping up with inbound calls and messages shouldn’t slow your team down. Kixie streamlines inbound workflows with:\n\n🔹 Intelligent CRM-Based Call Routing for seamless customer connections\n🔹 Shared SMS Inboxes & Auto-Responses for faster team collaboration\n🔹 Call Queues & IVR to improve customer experience and reduce wait times\n\nBy automating the busywork, Kixie helps Inbound Sales & CS teams triple productivity while maintaining a human touch.\n\n\nRevOps & Leadership: Gain Insights, Optimize, and Scale\n\nRevenue Operations and Sales Leaders can track performance in real time with advanced analytics, including:\n\n\n📊 AI-powered Conversation Intelligence for coaching and strategy refinement\n🎧 Live Call Monitoring & Coaching to support reps in the moment\n📈 Data-Driven Reporting to identify growth opportunities\n\nWith Kixie, leaders get the tools they need to build, scale, and refine high-performing teams.\n\n🚀 Ready to take your revenue team to the next level? Get started today with a free trial at kixie.com.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d54b99d-d74d-4a6c-99aa-442524562dba.png","url":"https://www.softwareadvice.com.au/software/28441/kixie-powercall","@type":"ListItem"},{"name":"CloudTalk","position":7,"description":"CloudTalk is an AI-powered, cloud-based call center solution designed for modern sales and customer support teams. It simplifies both inbound and outbound communication by bringing everything together in one intuitive workspace.\n\nWith 80+ advanced calling features and 80+ CRM and helpdesk integrations — including HubSpot, Salesforce, and Pipedrive — CloudTalk empowers teams to automate daily workflows, enhance productivity, and deliver exceptional customer experiences.\n\nEnjoy global coverage in 160+ countries, crystal-clear call quality, and AI Conversational Intelligence that transforms every call into valuable insights.\nTrusted by over 4,000 companies such as Nokia, Glovo, and Valutico.\nStart your FREE 14-day trial today and experience the future of AI-driven calling.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/32f5ff6c-ec9b-48c5-900a-d7d82331f288.png","url":"https://www.softwareadvice.com.au/software/71871/cloudtalk","@type":"ListItem"},{"name":"VICIdial","position":8,"description":"VICIdial is an open-source, cloud-based contact center solution suitable for small to large call centers in a variety of industries. Key features include inbound and outbound calls, call routing, email integration, online chat and call recording.\n\n\nVICIdial combines inbound and outbound phone calls with inbound email and customer website chat in a single web-based interface. Skills-based routing and queue prioritization features help users ensure that calls and emails go to the agents who are best able to handle them. Agents can also switch between handling outbound and inbound calls when necessary.\n\n\nOther features include previewing leads before dialing, recording and listening to agent calls, sending dropped calls to available agents or a voicemail inbox, estimated hold times for inbound callers, remote-agent calling, multiple language support and more.\n\n\nSupport is available online and via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c75171b-6d7a-480a-bf7a-716dc33c3de6.png","url":"https://www.softwareadvice.com.au/software/33171/vicidial","@type":"ListItem"},{"name":"JustCall","position":9,"description":"JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers.\nNo more juggling tools or tabs - just faster responses, smoother workflows, and better conversations with prospects and customers.\n\nToday, 6,000+ businesses worldwide trust JustCall to:\n✅ Manage every customer conversation in one place\n✅ Automate repetitive tasks and workflows \n✅ Get real-time AI insights that make conversations smarter\n✅ Provide 24/7 coverage with inbound AI Voice Agents \n\nWhat you get with JustCall\n✅ Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers\n✅ Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox\n✅ AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent\n✅ Integrations & collaboration: 100+ CRM integrations, plus a collaborative team workspace to keep everyone on the same page","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.softwareadvice.com.au/software/75453/justcall","@type":"ListItem"},{"name":"PhoneBurner","position":10,"description":"PhoneBurner is an outbound dialer and call center solution that empowers agents to conduct wildly efficient yet highly personalized outreach, and engage up to 4x more contacts in live conversations.  The system offers functionalities that include power dialing, lead management, email follow-up, SMS, sales cadence, performance management and analytics.\n\nThe PhoneBurner system is a leader in its support of TCPA/FCC compliance and provides cutting edge tools to help teams engage in efficient, effective, and compliant communications. \n\nUse the built-in CRM, or integrate with Salesforce, HubSpot, Zoho, monday.com and other leading CRMs and apps. Other features include 1-click voicemails,  one-touch emails and SMS, email tracking, custom dispositions, call recording, call transfer, local ID, sales cadence, automatic lead distribution and more.\n\nPhoneBurner scales to any size team and can be managed from one central admin portal. Analytics, reporting and live call monitoring/coaching features offer real-time visibility into ongoing activities and calling performance. The platform is cloud-based and requires no installations, setup fees, or contracts.\n\nThe solution is available on a monthly subscription basis and provides customer support via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d1e4b59-9ce2-4309-b933-12d6217bdaf7.png","url":"https://www.softwareadvice.com.au/software/28049/phoneburner","@type":"ListItem"},{"name":"CallTools","position":11,"description":"CallTools offers an advanced predictive dialer and inbound call center management solution that streamlines and optimizes call center operations. With list management tools that include list scrubbing, recycling, and export capabilities, CallTools enables users to manage their contact lists from a single location easily. The platform also features skill-based call routing that intelligently directs inbound calls to the most appropriate customer agent, and detects voicemail messages for outbound calls to ensure agents only speak to customers.\n\nCallTools’ comprehensive suite of contact center management tools provides valuable insights into call center performance, allowing users to assess call quality and track key metrics such as agent utilization rates and call volumes. With multiple support options, including an online ticketing portal, live chat, email, and phone, CallTools offers comprehensive assistance for all your call center needs. \n\n\nUnleash the full potential of your contact center today with CallTools. Unlimited Minutes on Predictive, Power, and Preview Dialer with Built-In Web Phone, CRM, and Dedicated In-House Support Team. Call us!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c075eb9-d544-454c-8ca6-13a673fe79d8.png","url":"https://www.softwareadvice.com.au/software/223069/calltools","@type":"ListItem"},{"name":"UJET","position":12,"description":"UJET is a cloud-based call center application that integrates with customer relationship management (CRM) solutions. It offers both voice and chat channels for customers to reach their support agents. Users can connect with agents via the application, online and on the phone via interactive voice response (IVR).\n\n\nIn-app communications with customers provide key customer and account details to agents before they take calls. The online channel provides on-demand live chat with customer support agents. The IVR feature provides skilled agents and an interactive dashboard. UJET also lets users and customers share photos, videos and screenshots in real time.\n\n\nUJET offers integrations with Salesforce, Zendesk, Desk and Kustomer. Customer support is offered via online chat, a knowledge base and over the phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08f26b62-5e17-4ee9-9e2c-c04d5b487162.png","url":"https://www.softwareadvice.com.au/software/344338/ujet","@type":"ListItem"},{"name":"Squaretalk","position":13,"description":"Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.\n\nYour sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.\n\nYou can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.\n\nSeamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer","@type":"ListItem"},{"name":"HoduCC","position":14,"description":"Omnichannel contact center software that offers streamlined end-to-end communication solutions. Its effective use of data in customer journeys allows seamless experience across all channels. From customizing workflows, routing rules, and IVR menus to creating personalized reports and dashboards, our software provides the flexibility to align with your business processes seamlessly.\nWith improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency.\n\nHoduCC Contact Center Software offers a comprehensive range of powerful add-on modules designed to enhance your contact center operations. Add On Features:  WhatsApp Bot, Voice Transcription, Quality Analysis, WhatsApp Broadcasting, SMS Broadcasting, and Survey Module. \n\n\nIntroducing our advanced HoduCC contact center software, a comprehensive solution designed to streamline end-to-end communication for businesses. One of the key strengths of our software lies in its effective use of data throughout the customer journey. With improved agent productivity and reduced handling times, businesses can deliver exceptional customer service and drive operational efficiency.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.softwareadvice.com.au/software/95921/hoducc","@type":"ListItem"},{"name":"CxEngage","position":15,"description":"Lifesize is a cloud-based collaboration solution designed to help businesses connect with their workforce and external partners. It offers audio, web and video conferencing capabilities to conduct virtual meetings and make online calls. Key features include video and audio conferencing, single sign-on, video streaming and broadcasting.\n\n\nLifesize offers capabilities to conduct both on-demand and planned video meetings. With desktop, web and mobile apps available, users can initiate meetings, invite participants, share meeting links and join sessions from their desktops and mobile devices. It also offers audio dial-in for local numbers across many countries. A centralized business directory enables users to search contacts and rooms to schedule meetings.\n\n\nLifesize is available on a per user, per month subscription basis. Users can access the online knowledge base and video tutorials or connect with their tech support team via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/98289597-9672-4b18-9507-bab48bd73912.webp","url":"https://www.softwareadvice.com.au/software/341598/lifesize","@type":"ListItem"},{"name":"Ricochet360","position":16,"description":"Ricochet360 is a cloud-based, integrated call center, customer relationship management and marketing automation solution. Designed for small to large businesses, it comes with a progressive dialer for users to automate processes such as engaging with prospects via emails or texts, recording calls, optimizing contact rates and more.\n\nFeatures of Ricochet360 include lead management, call analytics, skills-based calling queues, email messaging drip automation, gamification, scripting and more. The customer relationship management module allows marketers to automatically capture, track and distribute leads among sales representatives based on skills, availability, and pooling.\n\nAdditionally, it provides a cloud phone system for users to facilitate click-to-call conversions, call transfers, performance tracking, among other processes. Ricochet360 lets businesses run custom and targeted call campaigns per specific lead types, improving sales funnels. Pricing is available on monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/082cf626-78c1-4d16-97f3-0160ab3368a8.png","url":"https://www.softwareadvice.com.au/software/183895/ricochet360","@type":"ListItem"},{"name":"CrankWheel","position":17,"description":"CrankWheel is a screen sharing software designed to help sales teams connect with prospects and share screen to view presentations in real-time. Links can be shared via email or SMS and clients can join from any device, including mobile, without downloading an app.\n\nThe platform enables managers to schedule meetings, track attentive or inattentive customers and display specific content on the screen. CrankWheel allows team leaders to define role-based permissions among staff, gain insights into teams’ performance and review audit logs.\n\nMeetings or stand-alone screencasts or webcam captures can be recorded and stored in CrankWheel's cloud. Recordings can be shared as sales emails with an animated video preview, with engagement tracking for video playbacks.\n\nCrankWheel offers an application programming interface (API), which lets businesses integrate the system with several third-party applications including Zapier and Salesforce. Pricing is based on monthly subscriptions and support is extended via phone, email, knowledge base, video tutorials and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a908231-cfa0-4c07-b548-b266bc6bb28e.png","url":"https://www.softwareadvice.com.au/software/131197/crankwheel","@type":"ListItem"},{"name":"uContact","position":18,"description":"uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. \n\nThanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. \n\nThis beautiful, secure, and reliable platform was created +10 years ago by Integra CCS, after identifying the lack of a truly all-in-one solution for the Contact Center industry. Now, we have clients in more than 25 countries and manage an estimated 500 million annual interactions. \n\nJump to uContact and reinvent yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.softwareadvice.com.au/software/34514/ucontact","@type":"ListItem"},{"name":"Voiptime Cloud","position":19,"description":"Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/56d75438-a5d1-4ba7-ad45-38b65c020b69.png","url":"https://www.softwareadvice.com.au/software/55594/voiptime-cloud","@type":"ListItem"},{"name":"Dialshree","position":20,"description":"Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.\n\nDialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. \n\nVisit us @ https://elisiontec.com/products/contact-center-software/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cca13c20-b6b9-495a-b6bc-fe2d58900e0f.jpeg","url":"https://www.softwareadvice.com.au/software/370837/dialshree","@type":"ListItem"},{"name":"FluentStream","position":21,"description":"FluentStream is a comprehensive communications solution designed to meet the unique needs of small and mid-sized businesses (SMBs). FluentStream empowers organizations to optimize their communication processes, gain greater flexibility and control of their communication preferences, and improve their customer service. Whether you are a growing startup or an established SMB, FluentStream’s full range of reliable communications services will deliver immediate benefits to your business.\n\nKey Features:\n\n\n●\tCloud Calling: Make and receive calls from anywhere, anytime, with crystal-clear voice quality and seamless integration.\n●\tIntuitive Tools: Effortlessly monitor and transfer calls with the Live Manager's drag-and-drop interface. \n●\tAnalytics: Gain valuable insights with detailed reports on interaction history, response times, and individual stats. Optimize customer interactions and improve team productivity.\n●\tMobile Connectivity: Stay connected on the go with the FluentStream mobile app for Android and iOS.\n●\tAdvanced Sales Features: Supercharge your sales team with Voicemail Drop, Salesforce Integration, and Returned Call Routing.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24f18e95-239c-4af6-985c-17875ed0d52c.png","url":"https://www.softwareadvice.com.au/software/165406/fluentstream","@type":"ListItem"},{"name":"Kavkom","position":22,"description":"Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers.\n\nKavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance.\n\nKavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.softwareadvice.com.au/software/195772/predictive-dialer-pbx","@type":"ListItem"},{"name":"Wing","position":23,"description":"Wing has the world's best talent ready for you!\n\nUse your dedicated assistant to help you focus on your core activities by having them take over busy work such as Basic Research, Data Entry, Social Media Management, Lead Generation, etc. \n\nAdditional services like specialized assistants, receptionists, or sales agents allow small business teams to delegate menial work and focus on their core activities. \n\nAt Wing, every client has a dedicated Client Success Manager to help delegate work. Software tools like Workflows and Credentials Manager make interacting with Wing's remote talent efficient and secure. It includes various productivity enhancers like different task views, a file upload section, and message bookmarks, which help optimize tasks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/019a8439-5306-46a9-9dfc-7a6b9d99013b.png","url":"https://www.softwareadvice.com.au/software/224578/wing","@type":"ListItem"},{"name":"8x8 Contact Center","position":24,"description":"8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success. Built on the 8x8 XCaaS platform, 8x8 Contact Center makes it easy for businesses to connect and collaborate with individuals working inside and outside of the organization.\n8x8 Contact Center keeps you connected to your customers from anywhere, at any time. Making changes is easy. And with an industry-first, financially backed 99.999% SLA across contact center and business communications, your contact center will continue to operate without interruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5160c6b7-7830-4d8e-924a-a86c7dcd90e3.png","url":"https://www.softwareadvice.com.au/software/391471/8x8-contact-center","@type":"ListItem"},{"name":"SparkTG VCC","position":25,"description":"SparkTG VCC is a business collaboration and telephony communications tool that allows businesses to improve customer service processes and convert leads. It enables organizations to enhance agents' productivity with real-time dashboards, reports & call recording functionality.\n\nManagers can handle call workflows, monitor agents' real-time status and upload contact information in the database to manage marketing campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb95cd5a-6590-4d6e-adbd-304986b7c2ab.png","url":"https://www.softwareadvice.com.au/software/217354/ivr-service","@type":"ListItem"}],"numberOfItems":25}
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