---
description: Page 5 - Discover the best Review Management Software for your organisation. Compare top Review Management Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 5 - Best Review Management Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Review Management Software](https://www.softwareadvice.com.au/directory/4285/review-management/software) > [Page 5](https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5)

# Review Management Software

Canonical: https://www.softwareadvice.com.au/directory/4285/review-management/software

Page: 5 / 10\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4285/review-management/software?page=4)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4285/review-management/software?page=6)

-----

## Products

1. [VQ Online](https://www.softwareadvice.com.au/software/380263/vq-online) — 4.7/5 (18 reviews) — VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evalu...
2. [Fera](https://www.softwareadvice.com.au/software/382515/fera) — 4.9/5 (17 reviews) — Collect, showcase, and grow your customer reviews, photos, and videos with Fera\! Whether you’re on Shopify or Wix, Fe...
3. [Wiremo](https://www.softwareadvice.com.au/software/240513/wiremo) — 4.7/5 (16 reviews) — Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps ...
4. [Loox](https://www.softwareadvice.com.au/software/244497/loox) — 4.9/5 (16 reviews) — Loox is an app for gathering customer reviews with photos and videos that allows brands of all sizes to display multi...
5. [Reputation](https://www.softwareadvice.com.au/software/417920/reputation) — 5.0/5 (16 reviews) — Reputation is a service that collects hotel reviews made on multiple sources, such as Trip Advisor. It allows manager...
6. [Magic](https://www.softwareadvice.com.au/software/385160/magic) — 4.9/5 (15 reviews) — Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and commu...
7. [Insocial](https://www.softwareadvice.com.au/software/184399/insocial) — 4.9/5 (15 reviews) — Insocial is a customer experience management software that enables organizations to engage with customers and capture...
8. [GuestXM](https://www.softwareadvice.com.au/software/262612/aretheyhappy) — 4.9/5 (15 reviews) — GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment ana...
9. [Webbosaurus Review Monitoring](https://www.softwareadvice.com.au/software/400898/webbosaurus-review-monitoring) — 5.0/5 (14 reviews) — Webbosaurus Review Monitoring is a reputation management solution that helps businesses utilize a centralized platfor...
10. [RevenueJump](https://www.softwareadvice.com.au/software/463081/RevenueJump) — 4.9/5 (14 reviews) — RevenueJump is a software that helps businesses manage their referrals and online reviews. The software caters to a r...
11. [Oracle Service](https://www.softwareadvice.com.au/software/28301/oracle-service-cloud-fs) — 4.5/5 (13 reviews) — Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processe...
12. [AppFollow](https://www.softwareadvice.com.au/software/286031/appfollow) — 4.6/5 (13 reviews) — AppFollow is a cloud-based App Store Optimization (ASO) solution that helps businesses in the gaming, telecommunicati...
13. [Review Tool](https://www.softwareadvice.com.au/software/316790/review-tool) — 4.8/5 (12 reviews) — Review Tool is the one-stop shop for local businesses to control their reputation management and online reviews. Revi...
14. [re:spondelligent](https://www.softwareadvice.com.au/software/228547/re-spondelligent) — 4.9/5 (12 reviews) — re:spondelligent is an AI-powered review management platform built exclusively for multi-location restaurants and hot...
15. [Lumoa](https://www.softwareadvice.com.au/software/303311/lumoa) — 4.4/5 (12 reviews) — Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to...
16. [PinMeTo](https://www.softwareadvice.com.au/software/244546/pinmeto) — 4.9/5 (12 reviews) — The Way People Search Has Changed Today’s customers begin their journey online. From Google and Apple Maps to AI-powe...
17. [CustomerGauge](https://www.softwareadvice.com.au/software/108972/customergauge) — 4.8/5 (11 reviews) — CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict c...
18. [StoryTap](https://www.softwareadvice.com.au/software/317955/storytap) — 5.0/5 (11 reviews) — StoryTap is an AI-powered video testimonial platform that makes it easy for businesses of all sizes to collect, creat...
19. [RetailTune](https://www.softwareadvice.com.au/software/195946/retailtune) — 4.8/5 (11 reviews) — RetailTune is a reputation management and marketing analytics solution that helps businesses create, update, publish,...
20. [Infuse Reviews](https://www.softwareadvice.com.au/software/419307/infuse) — 5.0/5 (11 reviews) — Infuse Reviews provides “Review Management Made Simple” with our affordable and easy-to-use online review management ...
21. [Merchant Centric](https://www.softwareadvice.com.au/software/335578/merchantcentric) — 4.8/5 (11 reviews) — Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media an...
22. [OnVoard](https://www.softwareadvice.com.au/software/476360/OnVoard) — 4.3/5 (11 reviews) — OnVoard is an ecommerce marketing platform. It helps merchants grow their store revenue with minimal work. The platfo...
23. [Rannko](https://www.softwareadvice.com.au/software/65773/rannko) — 4.9/5 (10 reviews) — Rannko is a cloud-based digital reputation management solution for small businesses. The solution provides modules fo...
24. [ReviewIQ](https://www.softwareadvice.com.au/software/362372/reviewiq) — 4.7/5 (10 reviews) — ReviewIQ is a comprehensive platform for online review generation. Using Direct Link technology, individual professio...
25. [gominga](https://www.softwareadvice.com.au/software/363913/gominga) — 4.5/5 (10 reviews) — gominga is a review management platform designed to help businesses collect and respond to customer feedback from wit...

-----

Page: 5 / 10\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4285/review-management/software?page=4)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4285/review-management/software?page=6)

## Related Categories

- [360 Degree Feedback Software](https://www.softwareadvice.com.au/directory/2081/360-degree-feedback/software)
- [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software)
- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.com.au/directory/4116/nps/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/4285/review-management/software)
- [All Categories](https://www.softwareadvice.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice Australia","url":"https://www.softwareadvice.com.au/","@id":"https://www.softwareadvice.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Review Management Software","description":"Page 5 - Discover the best Review Management Software for your organisation. Compare top Review Management Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5","about":{"@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5#itemlist"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Review Management Software","position":2,"item":"https://www.softwareadvice.com.au/directory/4285/review-management/software","@type":"ListItem"},{"name":"Page 5","position":3,"item":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 5 - Best Review Management Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=5#itemlist","@type":"ItemList","itemListElement":[{"name":"VQ Online","position":1,"description":"VQ Online reimagines quality assurance for modern customer service environments, revolutionizing how businesses evaluate and enhance customer interactions. This web-based platform is tailored for contact centers, offering a suite of features that redefine QA practices across various communication channels – voice, email, chat, and back-office functions.\n\nCentral to VQ Online's innovation are its customizable scorecards, adaptable to different programs and channels. These scorecards not only capture agent behavior but also delve into root cause analysis, enabling a comprehensive evaluation of interactions. This dual-layer approach empowers businesses to understand both the surface-level performance and the underlying issues affecting customer interactions.\n\nA standout function of VQ Online is its robust search feature, simplifying the identification of interactions based on specific criteria. This functionality streamlines coaching and reporting efforts, allowing businesses to swiftly extract insights from interactions, whether for commendation or improvement.\n\nIts one-click data export capability amplifies the platform's seamless usability, enabling users to conveniently work with data offline. This flexibility caters to diverse operational needs, ensuring information is accessible and adaptable.\n\nReal-time reporting lies at the heart of VQ Online's efficacy. It equips managers and coaches with graphical and data-driven reports that provide actionable insights into agent behaviors. This instantaneous overview aids in identifying trends and addressing potential issues promptly.\n\nVQ Online introduces a dual perspective with its secondary CSAT/NPS evaluation component. By juxtaposing agent behavior with customer perception, businesses can align their strategies with actual customer sentiment, bridging the gap between intention and perception.\n\nA robust QA management function assigns, tracks, and reports the quality assurance function, ensuring agents receive timely feedback and eliminating the tedious tracking associated with QA management.\n\nIn summary, VQ Online transcends traditional QA approaches by offering a comprehensive, web-based solution for evaluating and enhancing customer interactions. With customizable scorecards, efficient search functionalities, real-time reporting, and a balanced assessment framework, it empowers businesses to optimize their customer service offerings systematically. VQ Online is an invaluable asset for modern businesses aiming to excel in customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4b32f392-9df8-4cf5-ad1a-ad7ca6aefa21.jpeg","url":"https://www.softwareadvice.com.au/software/380263/vq-online","@type":"ListItem"},{"name":"Fera","position":2,"description":"Collect, showcase, and grow your customer reviews, photos, and videos with Fera!\n\nWhether you’re on Shopify or Wix, Fera helps you build trust by showing authentic text, photo, and video reviews directly on your store.\n\nPlus, collecting new reviews automatically is simple with Fera’s easy review request system.\n\nHere’s what Fera can do for your store:\n\n1. Manage Reviews+ Easily \n\n •  Import reviews, photos, and videos from Google, Facebook, and more.\n •  Easily receive and moderate new submissions.\n •  Respond to reviews and enhance your content.\n\n2. Show Reviews+ Beautifully \n\n •  Create product review pages and overall review sections.\n •  Showcase average ratings with badges.\n •  Highlight customer photo and video galleries.\n\n3. Grow Reviews+ Automatically \n\n •  Automatically ask new customers for reviews.\n •  Reach out to past customers for feedback.\n •  Offer discounts, loyalty points, and cash rewards.\n\nStart using Fera to easily manage, showcase, and grow your customer reviews today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb24ac1e-3294-4cc1-b638-1095cab9e918.png","url":"https://www.softwareadvice.com.au/software/382515/fera","@type":"ListItem"},{"name":"Wiremo","position":3,"description":"Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps businesses collect and display reviews on your eCommerce site automatically. The software will help increase your sales and profits by providing customers with an easy way to leave feedback on your products or services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8befd693-75a6-4ba2-867c-eaccf9a771bb.png","url":"https://www.softwareadvice.com.au/software/240513/wiremo","@type":"ListItem"},{"name":"Loox","position":4,"description":"Loox is an app for gathering customer reviews with photos and videos that allows brands of all sizes to display multiple types of content from their happy customers.\n\nLoox helps more than 100,000 Shopify & Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and boost sales with Loox.\n\nLoox is a partner & agency-friendly review app, with dedicated plans for select partners.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/616269f9-b91c-405c-a22b-249134eac6cf.png","url":"https://www.softwareadvice.com.au/software/244497/loox","@type":"ListItem"},{"name":"Reputation","position":5,"description":"Reputation is a service that collects hotel reviews made on multiple sources, such as Trip Advisor. It allows managers to keep track of all new reviews in a single dashboard. Teams can filter reviews based on rating, source, and publication date. Moreover, through the categorization of the reviews, the property owners can understand the strengths and weaknesses of the hotel. The system analyzes trends in guest reviews to identify areas for improvement and prioritize actions based on collected data.\n\nThe platform includes features such as QuickFeed, which allows guests to provide immediate feedback during their stay. Negative comments are automatically flagged, alerting staff for timely resolution. Reputation also supports post-stay questionnaires to gather detailed feedback on different aspects of the guest experience.\n\nThe system enables hotels to streamline communication with guests and monitor progress as service improvements are implemented. Reputation helps staff save time through automated processes, allowing more focus on in-person guest care. By transforming guest feedback into actionable insights, the platform supports data-driven decision-making to enhance customer satisfaction and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8c9e28b3-81e9-4c92-afd1-dd7fc44bdf4c.jpeg","url":"https://www.softwareadvice.com.au/software/417920/reputation","@type":"ListItem"},{"name":"Magic","position":6,"description":"Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and communication efforts all from one convenient location.\n\nA range of powerful features helps businesses just like yours to manage online reviews and conversations, grow revenue, and nurture customer relationships.\n\nImagine having access to an online review generator that helps you get more positive reviews across multiple sites, such as Google, Facebook, Yelp, and TrustPilot. This feature alone can give your business a significant boost in reputation and visibility. With Magic, you can also create personalised SMS marketing campaigns with user-friendly workflows and customizable templates that incentivize your customers to take action.\n\nBut it doesn't stop there, Magic also offers a team inbox that centralises conversations across multiple channels and locations, so you can keep on top of customer conversations and will never miss a potential customer again. There is also a customer database that stores and organises all customer information from across the platform, so you can track and analyse their behaviour and gain insights to improve customer management and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb105408-755c-4219-ada0-90c6391c5d96.jpeg","url":"https://www.softwareadvice.com.au/software/385160/magic","@type":"ListItem"},{"name":"Insocial","position":7,"description":"Insocial is a customer experience management software that enables organizations to engage with customers and capture feedback to improve conversion, customer satisfaction and communication. The platform enables marketers to create, launch and manage email marketing campaigns, follow-up on negative reviews and share customer reviews on social media platform or existing websites.\n\n\nInsocial offers a host of features including real-time updates, personalized surveys, analysis dashboard, score comparison by agent, teams or department and more. Managers can track survey performance, customer loyalty score, and agent response rate through a variety of KPIs including FCR, CSAT and NPS. Additionally, customer service associates can run conversational surveys, invite customer via emails or social media channels and share reports with teams.\n\n\nInsocial supports integration with numerous third-party applications such as Flow.ai, Tableau, Coosto, Salesforce and Bullhorn. It is available on monthly subscriptions and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/014598d9-33f1-491a-b9cb-8327626e81c5.png","url":"https://www.softwareadvice.com.au/software/184399/insocial","@type":"ListItem"},{"name":"GuestXM","position":8,"description":"GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. \n\nFeedback & Sentiment Analysis - all guest experience feedback across all social, review, and survey channels.\n\nBrand Reputation Management - monitor, respond to and promote your guest interactions. \n\nMarket Intelligence - benchmark performance to local, regional, and national.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da728e76-c171-4e0a-836f-cbf9566e4502.png","url":"https://www.softwareadvice.com.au/software/262612/aretheyhappy","@type":"ListItem"},{"name":"Webbosaurus Review Monitoring","position":9,"description":"Webbosaurus Review Monitoring is a reputation management solution that helps businesses utilize a centralized platform to monitor, analyze, and manage reviews and customer questions. It allows staff members to handle customer reviews as well as feedback from multiple external channels, such as Amazon, Trustpilot, Trusted Shops, and Google Maps. \n\nWebbosaurus Review Monitoring's social listening tool lets employees track individual searches across several platform, including Instagram, Twitter, Facebook, online forums, and blogs. It also lets users respond to reviews to ensure customer engagement and optimize overall business ratings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bb5f2927-505a-4e32-95f2-e19697ff19d0.png","url":"https://www.softwareadvice.com.au/software/400898/webbosaurus-review-monitoring","@type":"ListItem"},{"name":"RevenueJump","position":10,"description":"RevenueJump is a software that helps businesses manage their referrals and online reviews. The software caters to a range of industries, such as professional services, home services, and healthcare.\n\nRevenueJump provides tools to attract referrals, collect customer testimonials, and increase the number of positive online reviews. It integrates with various review platforms to help businesses improve their online presence and reputation. The software makes it easy for businesses to showcase what their customers say about them.\n\nBusinesses can use RevenueJump to give a boost to their word-of-mouth marketing efforts and get more referrals. Customers have found the software to be an effective solution for increasing their online presence and reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ae5d8ef-b61a-4225-a854-e6e7dee21073.png","url":"https://www.softwareadvice.com.au/software/463081/RevenueJump","@type":"ListItem"},{"name":"Oracle Service","position":11,"description":"Oracle Service is a best-of-breed customer experience solution. It is designed to automated customer service processes for B2B, B2C, and field teams with its foundational and patented time-based, predictive, and self-learning technology. It connects every interaction between businesses and customers, providing an end-to-end customer service management solution through cross-channel contact center, knowledge management, policy automation, and field service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f482e72-5e4c-48a4-ad9b-0fd87758c7b8.png","url":"https://www.softwareadvice.com.au/software/28301/oracle-service-cloud-fs","@type":"ListItem"},{"name":"AppFollow","position":12,"description":"AppFollow is a cloud-based App Store Optimization (ASO) solution that helps businesses in the gaming, telecommunications, eCommerce, transport, financial services, and healthcare industries. The platform provides tools for workflow automation, review management, performance monitoring, competitor analysis and more. \n\nBusinesses can utilize the platform to track customer sentiments, analyze trends, organize customer insights, translate keywords, and categorize reviews using tags through a single dashboard. AppFollow enables users to build custom integrations, track app revenue, gain insight into competitor strategies, analyze ratings, reviews or visibility dynamics, and receive reports as well as notifications via email or Slack. Additionally, it provides an AI-enabled review management module that helps administrators process reviews and customize replies facilitating customer satisfaction. \n\nAppFollow offers an application programming interface (API) and integrates with several third-party platforms including Zendesk, Slack, Zapier, Trello, WebHook, Freshdesk, Salesforce, Tableau, Discord, Helpshift, and more. Pricing is based on monthly and annual subscriptions and support is extended via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/85fdf4e5-d7e3-415f-8c46-90ebcfc060c2.png","url":"https://www.softwareadvice.com.au/software/286031/appfollow","@type":"ListItem"},{"name":"Review Tool","position":13,"description":"Review Tool is the one-stop shop for local businesses to control their reputation management and online reviews. Review Tool helps local businesses professionally ask their clients to leave them a review through text, MMS, and emails. With Review Tool's customizable reviews widgets, local business owners can monitor and analyze their online reviews and display them on their own website. Review Tool will also help local businesses to monitor and track their competitors' reviews and compare their reviews metrics against them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6af1f0dc-5325-43f2-98f5-52067a714850.png","url":"https://www.softwareadvice.com.au/software/316790/review-tool","@type":"ListItem"},{"name":"re:spondelligent","position":14,"description":"re:spondelligent is an AI-powered review management platform built exclusively for multi-location restaurants and hotels. \n\nWe help hospitality businesses manage their online reputation across 100+ review platforms in 135+ languages, centralizing all reviews in one intuitive dashboard.\n\nHospitality-specific AI\nUnlike generic reputation tools, our AI is trained exclusively on 10+ million hospitality reviews, understanding context and generating authentic, brand-consistent responses in any language.\n\nActionable Intelligence\nSentiment analysis across 40+ hospitality categories (food quality, service speed, ambiance, and more) gives teams clear, actionable data. re:Advisor identifies operational issues and revenue opportunities from review patterns, while re:Score benchmarks each location against your portfolio and competitors.\n\nTrusted by leading restaurant groups like McDonald's, Vapiano, and Subway across 30+ countries, re:spondelligent scales from single locations to international chains — serving restaurant chains, hotel groups & boutiques, franchises & multi-location brands. \n\nNative integrations with POS systems, booking engines, delivery platforms, and BI tools make it easy to connect with existing workflows.\n\nFast onboarding, transparent pricing, and a free 14-day trial — no credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a2fc68e4-ff70-4351-8eaf-83170e5a4871.png","url":"https://www.softwareadvice.com.au/software/228547/re-spondelligent","@type":"ListItem"},{"name":"Lumoa","position":15,"description":"Lumoa combines real-time analysis of customer feedback with insights from AI and chatbot technology. It allows you to take action on customer feedback in real-time so that you can act like a hero, fighting off competitors as they come. With real-time analysis, businesses can take action on customer feedback immediately and improve their customer experience.\n\nThe platform transforms information gathered from multiple sources into actionable insights that improve how brands interact with their audiences. Lumoa combines customer lifecycle management and customer feedback into a single view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/66867550-6306-4eee-a735-dec951fff673.png","url":"https://www.softwareadvice.com.au/software/303311/lumoa","@type":"ListItem"},{"name":"PinMeTo","position":16,"description":"The Way People Search Has Changed\n\nToday’s customers begin their journey online. From Google and Apple Maps to AI-powered summaries in tools like ChatGPT and Gemini, people are discovering brands before ever clicking a website. With PinMeTo, your brand stays visible, accurate, and trustworthy across the platforms your customers rely on to choose where to go.\n\nPinMeTo is a SaaS platform that helps multi-location brands manage and sync their location data, online conversations, and customer engagement across hundreds of services and directories, ensuring their brand stays accurate, visible, and connected wherever discovery happens.\n\n1. Listings Management\n\nKeeping your business information accurate and consistent across numerous online platforms can be daunting. PinMeTo’s Listings tool simplifies this process, ensuring your business is visible where your customers are looking.\n\n- Easy Updates: Quickly update your business details across more than 100 online directories, including Google, Facebook, and Apple Maps.\n\n- Bulk Changes: Make changes to multiple locations in one go, saving you time and effort.\n\n- Secure Information: Protect your business information from unauthorized changes, keeping your details consistent and reliable.\n\n\n2. Reviews & Conversations Management\n\nManaging customer reviews and conversations can be overwhelming, but with PinMeTo’s Reviews & Conversations tool, it becomes a breeze. This tool brings all your customer interactions into one place, making it easy to respond and engage.\n\n- One Dashboard: See and manage all your reviews and messages from a single, easy-to-use interface.\n\n- Timely Notifications: Get alerts for new reviews and messages so you can respond quickly and keep your customers happy.\n\n- Team Collaboration: Work together with your team to manage responses and keep track of progress.\n\n\n3. Social Media Posts Management\n\nSocial media is crucial for connecting with your customers, but keeping it updated can be challenging. PinMeTo’s Social Media Posts tool helps you schedule and publish content effortlessly, ensuring your brand stays active and engaging.\n\n- Schedule Posts: Plan and schedule your social media posts in advance for multiple locations.\n\n- Personalized Content: Customize your messages for different locations to make them more relevant and engaging.\n\n- Performance Insights: Track how your posts are performing and get insights to improve your strategy.\n\n\n4. Platform Integration and Customization\n\nPinMeTo integrates seamlessly with your existing tools and systems, making it easy to fit into your workflow and enhance your operations.\n\n- Simple Integration: Connect PinMeTo with your current systems for smooth data updates and synchronization.\n\n- Customizable Settings: Tailor the platform to meet your specific needs and preferences.\n\n- User Access Control: Manage who has access to what, ensuring secure and efficient use of the platform.\n\n\n5. Advanced Analytics and Reporting\n\nUnderstanding how your marketing efforts are performing is key to making smart decisions. PinMeTo’s analytics and reporting tools provide clear insights into your online presence.\n\n- Easy Metrics: Track important performance indicators in an easy-to-understand format.\n\n- Keyword Insights: Learn which keywords are driving traffic to optimize your content.\n\n- Detailed Reports: Generate reports to evaluate your marketing campaigns and make data-driven decisions.\n\n\n6. Customer Support and Onboarding\n\nWe know that adopting a new platform can be challenging, so PinMeTo provides exceptional support to make the transition smooth and easy. Our team is here to help you every step of the way.\n\n- 24/7 Support: Access friendly and knowledgeable support at any time.\n\n- Personalized Onboarding: Get one-on-one training to help you get started and make the most of PinMeTo.\n\n- Ongoing Assistance: Receive continuous support and guidance to ensure your success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e9b7938b-d463-4813-8d44-22ddfa24ab63.png","url":"https://www.softwareadvice.com.au/software/244546/pinmeto","@type":"ListItem"},{"name":"CustomerGauge","position":17,"description":"CustomerGauge is a customer experience solution, which helps businesses calculate net promoter score (NPS), predict churn rates and collect and organize customer feedback. It enables CX teams to embed review requests in survey campaigns, track the accumulated retention against targets and generate customer lifecycle reports.\n\n\nAdministrators can utilize the eNPS tool to receive anonymous feedback from employees, gain insights into business operations across departments and maintain employee retention. Features of CustomerGauge include account listing, sentiment analysis, revenue reporting, single sign-on (SSO) authentication, risk assessment, predictive analytics and more. Additionally, the centralized dashboard enables teams to view customer profiles with access to stakeholders’ information, churn probability, coverage percentage and response rates.\n\n\nCustomerGauge comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, NetSuite, Zendesk, Microsoft Dynamics, SugarCRM and more. Pricing is available on request and support is extended via online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c14ce7d7-ec31-4ac6-952b-bba0a0b20329.png","url":"https://www.softwareadvice.com.au/software/108972/customergauge","@type":"ListItem"},{"name":"StoryTap","position":18,"description":"StoryTap is an AI-powered video testimonial platform that makes it easy for businesses of all sizes to collect, create, and share authentic videos. From testimonial videos (basic design to high design, auto-edited) to product reviews, sizzle reels, and social storytelling, StoryTap provides the flexibility, scalability, and results that modern brands need.\n\n1. Video Testimonials\n\nCapture authentic customer, employee, or community stories with guided prompts that make recording simple.\n\nVideos can be produced at different levels of polish—from basic design for quick turnaround to high design, fully branded and customized.\n\nBuilt-in auto-editing ensures videos are production-ready without heavy manual work.\n\nIdeal for building trust, humanizing your brand, and showcasing first-person experiences.\n\n2. Product Video Reviews\n\nCollect authentic reviews directly from customers who use your products.\n\nShowcase these reviews on product pages, e-commerce sites, and campaigns.\n\nHelp shoppers make confident decisions by showing real people explaining what they love.\n\n3. Social Content Stories (with Social Reminders)\n\nInvite your community to create short, shareable stories for social media.\n\nBuilt-in reminders make it easy for contributors to complete submissions on time.\n\nVideos are formatted for TikTok, Instagram, LinkedIn, Facebook, and other platforms.\n\nPerfect for filling your social content pipeline with authentic, brand-ready stories.\n\n4. Video for Google Business Profiles & Google Reviews (PRIVATE BETA)\n\nEnable customers to leave video reviews directly on Google Business Profiles.\n\nBoost visibility, stand out from competitors, and drive more clicks with authentic, on-camera voices.\n\nCombine written reviews with video testimonials for Google Reviews to increase trust and credibility.\n\nCurrently available in PRIVATE BETA for select partners.\n\n5. Video Editor for Sizzle Reels\n\nEasily repurpose collected content into sizzle reels for campaigns, events, or social highlights.\n\nDrag-and-drop functionality for fast, branded compilations.\n\nCreate dynamic, engaging video reels without needing advanced editing software.\n\n6. Self-Serve Platform\n\nManage campaigns, invite contributors, and publish videos directly from your StoryTap dashboard.\n\nEasy for entrepreneurs, startups, and small businesses to get started without technical skills.\n\nContributors can record from any device with intuitive prompts, re-record options, and guided scripting.\n\n7. White-Glove Managed Service\n\nFor enterprises and organizations that need full-service support, StoryTap provides a managed solution.\n\nOur team handles campaign setup, invites, moderation, video branding, and distribution.\n\nMulti-language moderation is available to support global brands.\n\n8. Hybrid “Step-In” Support\n\nAdd flexible hours when your internal team is busy.\n\nGet expert help with campaign design, video moderation, or publishing strategy—only when you need it.\n\n9. Video Branding & Customization\n\nApply your brand elements—logos, colors, fonts, and design templates.\n\nEnsure every testimonial video, product review, or social story feels consistent and professional.\n\nOptions for basic-to-high design let you scale affordably without sacrificing quality.\n\n10. Analytics & Insights\n\nMonitor video performance across web, social, and Google.\n\nUnderstand which testimonials drive the most engagement and conversions.\n\nGather insights into customer sentiment and campaign ROI.\n\nWho We Serve\nStoryTap serves entrepreneurs, nonprofits, and enterprises across industries like retail, SaaS, education, healthcare, and consumer goods. Trusted by organizations including AAA, TELUS, Samsung, Danone, UCLA Anderson, and The Forum, StoryTap helps brands unlock libraries of authentic video testimonials, reviews, and stories that accelerate growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6e505d7f-0cff-4068-b9c5-af771927f9ef.png","url":"https://www.softwareadvice.com.au/software/317955/storytap","@type":"ListItem"},{"name":"RetailTune","position":19,"description":"RetailTune is a reputation management and marketing analytics solution that helps businesses create, update, publish, and manage content across multiple platforms, such as Google My Business, Facebook Locations, Google Maps, and other store locator applications. It enables staff members to automatically receive alerts when incorrect information is posted across multiple channels, optimizing the overall customer experience. \n\nRetailTune offers a built-in ticket system, which allows employees and administrators to establish two-way communication and collaborate on tasks and issues. Business leaders can use the activity dashboard to track the local stores and franchisee information published and updated across multiple social media channels. Additionally, staff members can run multiple localized marketing campaigns, with details such as store name, description, location, and other relevant information.\n\nRetailTune allows organizations to utilize the built-in media repository to collect and publish customer images from multiple stores facilitating customer engagement and retention. Pricing is available on request and support is extended via phone, email, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/985c5186-1bb5-4cc8-83a4-a4028e55705f.png","url":"https://www.softwareadvice.com.au/software/195946/retailtune","@type":"ListItem"},{"name":"Infuse Reviews","position":20,"description":"Infuse Reviews provides “Review Management Made Simple” with our affordable and easy-to-use online review management software. With our dashboard, you can Request, Respond, Share, and Display Reviews on your website with ease. The Digital Signage creator displays your custom images and videos on your business's TVs with online reviews automatically included. Also offered is a Rewarded Survey creator that allows you to easily create and send customer satisfaction surveys with the option for rewards on completion.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f431b22-1f87-4a09-8abb-8810d0c81d4a.png","url":"https://www.softwareadvice.com.au/software/419307/infuse","@type":"ListItem"},{"name":"Merchant Centric","position":21,"description":"Merchant Centric is a cloud-based platform that enables businesses to engage with their customers via social media and drive customer loyalty, while also allowing them to identify new revenue streams through effective reputation management.\n\nThe tool provides both social media and listing management solutions. It includes reputation management, sales analytics, and customer insights to help you increase revenue. In addition to the pre-built integrations with Amazon and eBay that offer powerful functionality and reduced workload, Merchant Centric has built in custom fields for more advanced features such as discount codes, inventory level and update product prices. It also provides an analytics tool, which allows you to understand your customers' needs as well as utilize customer feedback in order to gain revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/17e00716-fff9-43a4-8cb4-031281009123.png","url":"https://www.softwareadvice.com.au/software/335578/merchantcentric","@type":"ListItem"},{"name":"OnVoard","position":22,"description":"OnVoard is an ecommerce marketing platform. It helps merchants grow their store revenue with minimal work. The platform caters to a range of ecommerce businesses, from small online stores to large enterprises. It provides a suite of marketing tools to drive sales and customer engagement.\n\nThe platform offers seven marketing applications. These include email marketing, an AOV progress bar, back in stock notifications, reviews, a rewards and loyalty program, a product recommender, and customizable pop-ups. These features work together to help merchants optimize their marketing efforts and boost their bottom line. OnVoard integrates with leading ecommerce platforms such as Shopify, BigCommerce, EasyStore, and Wix, making it easy for businesses to implement and manage their marketing campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5790742-6e4d-4312-b0a0-5895fd74916f.png","url":"https://www.softwareadvice.com.au/software/476360/OnVoard","@type":"ListItem"},{"name":"Rannko","position":23,"description":"Rannko is a cloud-based digital reputation management solution for small businesses. The solution provides modules for review management, listing management, task management and social media post scheduling.  \n\n\nThe review management module syncs with Facebook, Yelp, Google and other applications to monitor user reviews. Users can receive review notifications and respond to them automatically or manually in real time through text messages. The solution sends review requests and reminders to customers and tracks the number of reviews received from them.\n\n\nRannko allows businesses to manage the performance of multiple local listings through a single platform. It also offers a social dashboard that lets users set the time and day to post social media content across various platforms. Rannko also generates configurable reports that can be sent to users automatically via email.\n\n\nServices are available on a per month subscription basis with support through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b21d2009-59dd-44f4-bdbe-df8a83f569e9.png","url":"https://www.softwareadvice.com.au/software/65773/rannko","@type":"ListItem"},{"name":"ReviewIQ","position":24,"description":"ReviewIQ is a comprehensive platform for online review generation. Using Direct Link technology, individual professionals, as well as large companies, are able to instantly collect customers reviews via text or email and improve their online rating. Positive experiences are utilized to propel online presence through review generation, across sites such as Google, Facebook, and many more. On the other hand, negative reviews trigger an alert so you can engage in the conversation immediately, giving you have a chance to rectify the situation and secure your online reputation. ReviewIQ allows you to build online reputation while simultaneously improve customer retention rates.\n\nOur patient engagement technology sends invites via email and text to ensure you can reach the customer using their preferred medium. By combining online reputation with patient engagement, you are able to simultaneously improve your retention rates and expand your prospective patient reach.\n\n• Online review generation: ReviewIQ provides the fastest growth of online ratings, by enabling patients to easily navigate online to leave reviews on the sites that matter most to your practice with our Direct Link Technology. Our clients on average see a 48% increase in online reviews in just one month! Some see up to 367% increase in reviews.\n\nIn addition to our functionalities, facilities are also provided with the following:\n\nWeekly reports\nNew review alerts\nHighlighted review widget\nPerformance breakdown","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/43de6091-1bc2-428c-b8b2-c594ec7075d6.jpeg","url":"https://www.softwareadvice.com.au/software/362372/reviewiq","@type":"ListItem"},{"name":"gominga","position":25,"description":"gominga is a review management platform designed to help businesses collect and respond to customer feedback from within a unified platform. Key features include customer experience management, activity tracking, response management, customizable templates, review notification, and sentiment analysis. \n\nTeams using gominga's modular solution can determine the number of items managed on each platform, streamline competition monitoring, expand customer service and boost customer loyalty. The product review management module enables users to evaluate product reviews and questions, identify market opportunities and problems, determine the strengths and weaknesses of their products and integrate customer feedback into the product development processes.  \n\ngominga also offers additional modules that include content, response, analytics, sentiment and competitor, allowing businesses to evaluate customer feedback, intensify customer loyalty and directly publish responses across various eCommerce platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45cf5c6c-405e-4d7a-ab00-930790324d75.png","url":"https://www.softwareadvice.com.au/software/363913/gominga","@type":"ListItem"}],"numberOfItems":25}
</script>
