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description: Page 6 - Discover the best Review Management Software for your organisation. Compare top Review Management Software tools with customer reviews, pricing and free demos.
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title: Page 6 - Best Review Management Software - 2026 Reviews, Pricing & Demos
---

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# Review Management Software

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Next: [Next page](https://www.softwareadvice.com.au/directory/4285/review-management/software?page=7)

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## Products

1. [RAY](https://www.softwareadvice.com.au/software/224164/botbit) — 4.9/5 (10 reviews) — RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Se...
2. [iCONECT](https://www.softwareadvice.com.au/software/64841/iconect-xera) — 4.6/5 (10 reviews) — iCONECT-XERA is an eDiscovery platform that allows users to manage reviews with clustering, statistical sampling and ...
3. [Retamo](https://www.softwareadvice.com.au/software/205330/retamo) — 5.0/5 (9 reviews) — Retamo is an online review and reputation management solution, which enables businesses to generate and monitor custo...
4. [Rating Captain](https://www.softwareadvice.com.au/software/342319/rating-captain) — 4.6/5 (9 reviews) — Rating Captain arms you with the dual force of feedback and visibility tools, ensuring your business thrive both onli...
5. [Checkbox Survey](https://www.softwareadvice.com.au/software/128047/checkbox) — 4.1/5 (9 reviews) — Checkbox is a professional survey tool for enterprises, businesses, organizations, teams, and individuals that can be...
6. [ReviewBuzz](https://www.softwareadvice.com.au/software/292166/reviewbuzz) — 4.2/5 (9 reviews) — ReviewBuzz is a cloud-based reputation management solution, which helps home service businesses gather, manage, and m...
7. [KwickMetrics](https://www.softwareadvice.com.au/software/345762/kwickmetrics) — 4.9/5 (9 reviews) — KwickMetrics is a cutting-edge business intelligence and analytical tool to help, understand and identify business in...
8. [Cloutly](https://www.softwareadvice.com.au/software/214147/cloutly) — 5.0/5 (8 reviews) — Cloutly is a reputation and reviews management solution that helps businesses manage reviews from multiple sources, i...
9. [Charlie](https://www.softwareadvice.com.au/software/373106/charlie) — 4.8/5 (8 reviews) — Charlie is a cloud-based reviews management tool designed specifically for managing customer video testimonials. Avai...
10. [Opiniion](https://www.softwareadvice.com.au/software/73023/opiniion) — 4.3/5 (8 reviews) — Opiniion is a software designed for property management companies aiming to gauge and enhance the experience of resid...
11. [Survey Galaxy](https://www.softwareadvice.com.au/software/467721/Survey-Galaxy) — 4.0/5 (8 reviews) — Survey Galaxy provides a comprehensive suite of services to assist users in creating tailored online surveys. The pla...
12. [ServiceGuru Kiosk](https://www.softwareadvice.com.au/software/179317/serviceguru-kiosk) — 4.9/5 (7 reviews) — ServiceGuru Kiosk is a cloud-based solution that helps businesses automate processes for collecting customer feedback...
13. [Rectangled](https://www.softwareadvice.com.au/software/117357/rectangled) — 4.3/5 (7 reviews) — Rectangled is a reputation management solution, which leverages artificial intelligence (AI) technology to help busin...
14. [Ali Reviews](https://www.softwareadvice.com.au/software/213919/ali-reviews) — 4.6/5 (7 reviews) — Small and medium-sized Shopify brands are going up the ladder of growth. The leading Ali Reviews app will help them i...
15. [RaveCapture](https://www.softwareadvice.com.au/software/230500/RaveCapture) — 4.4/5 (7 reviews) — RaveCapture is a review and UGC platform designed to help businesses do more with customer feedback. Instead of just ...
16. [LocalImpact](https://www.softwareadvice.com.au/software/347406/localimpact) — 5.0/5 (7 reviews) — LocalImpact is a reputation management solution designed to help local businesses stay in control of their customer f...
17. [FeedCheck](https://www.softwareadvice.com.au/software/219883/feedcheck) — 4.9/5 (7 reviews) — FeedCheck is a reputation management software designed to help businesses in the hospitality and retail sectors colle...
18. [Helprace](https://www.softwareadvice.com.au/software/20692/helprace) — 4.7/5 (7 reviews) — Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions w...
19. [LocalZen](https://www.softwareadvice.com.au/software/504425/center-ai) — 5.0/5 (7 reviews) — Center AI is a competitive intelligence software that helps companies enhance visibility on Google Maps. This helps d...
20. [Bluepulse](https://www.softwareadvice.com.au/software/101678/bluepulse) — 4.8/5 (6 reviews) — Bluepulse is an employee and student engagement solution designed to connect everyone across an organization. Bluepul...
21. [LocalClarity](https://www.softwareadvice.com.au/software/421428/localclarity) — 5.0/5 (6 reviews) — LocalClarity is a cloud-based review management platform for multi-location businesses. The comprehensive suite of to...
22. [ReviewThread](https://www.softwareadvice.com.au/software/362342/reviewthread) — 5.0/5 (6 reviews) — You’ve done all the hard work of building a business, but now you need to manage your online presence. How do you kee...
23. [Enterpret](https://www.softwareadvice.com.au/software/386552/enterpret) — 4.8/5 (6 reviews) — Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does thi...
24. [SemanticForce](https://www.softwareadvice.com.au/software/353063/semanticforce) — 4.8/5 (6 reviews) — SemanticForce is the unified media/e-commerce intelligence and customer service platform with deep listening, advance...
25. [eEndorsements.com](https://www.softwareadvice.com.au/software/327086/eendorsements-com) — 5.0/5 (6 reviews) — eEndorsements.com offers a platform for customers to give feedback about their experiences and share their reviews on...

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## Related Categories

- [360 Degree Feedback Software](https://www.softwareadvice.com.au/directory/2081/360-degree-feedback/software)
- [Survey Software](https://www.softwareadvice.com.au/directory/4503/survey/software)
- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [NPS Software](https://www.softwareadvice.com.au/directory/4116/nps/software)

## Links

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It lets managers track customers' ratings based on specific time periods, search items and criteria. Additionally, businesses can receive notifications about new reviews, respond to negative feedback and distribute promotional campaigns across audiences via QR codes.\n\nRetamo allows teams to analyze and compare business performance with competitors based on specific evaluations. The product is available on monthly or annual subscriptions and support is extended via FAQs, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd4248a7-4fb8-4412-a1ee-3eef9256d6b6.png","url":"https://www.softwareadvice.com.au/software/205330/retamo","@type":"ListItem"},{"name":"Rating Captain","position":4,"description":"Rating Captain arms you with the dual force of feedback and visibility tools, ensuring your business thrive both online and within the community.\n\nIn a digital age where reputation and search presence make all the difference, Rating Captain emerges as the singular solution for businesses poised to conquer the online landscape. With an impeccable blend of review management and local SEO tools, this platform is designed to propel businesses of all sizes to the pinnacle of online success.\n\nDelight in a comprehensive suite where collecting, analyzing, and displaying customer feedback becomes second nature, all while safeguarding and boosting your local search authority. From small eateries to sprawling e-commerce realms, Rating Captain equips every client with the artillery to harvest insightful product feedback and flaunt stellar ratings, both of which are proven to drive conversions and cement trust.\n\nKey Features:\n\n- Dynamic Review Insights: Amplify the voice of your customers across social media and your digital storefront, as Rating Captain Reviews cultivates a respected brand image through genuine, impactful testimonials.\n\n- SEO Magnification: Excel in search engine results with advanced SEO tools that highlight your ratings and optimize content, promising better visibility and a competitive edge in both traditional searches and Google Shopping.\n\n- Strategic Social Proof: Customize review interfaces to seamlessly integrate with your brand aesthetic, inviting site visitors to engage with real-time social validations of your service excellence.\n\n- Automated Precision: Unleash the potential of automated responses and review requests, tailored to resonate with your audience and foster lasting relationships—all informed by deep sentiment analysis.\nEffortless Feedback Collection: Employ cutting-edge NFC and QR technologies for instant feedback, along with personalized prompts via SMS or email that invite user interaction at every turn.\n\n- Proactive Monitoring & Analysis: Watch over your customer sentiment tirelessly, receiving alerts to steer your reputation in the right direction while dissecting analytic reports for wisdom that informs your next big move.\n\n- Local Dominance: With Rating Captain Local, advance your visibility in Google Maps and directories by intercepting and tracking competitor performance, securing the integrity of your profiles, and responding with AI-crafted precision that enthralls.\n\nKey benefits:\n\n- Enhances brand perception and customer trust through insightful product feedback and social media integration.\n\n- Increases search visibility and attractiveness with visual star ratings, leveraging user feedback for better SEO and organic reach.\n\n- Increases on-site engagement and builds consumer confidence with authentic customer reviews and tailored display options.\n\n- Saves time with automated review request campaigns and responses, offering custom automation to suit unique business operations.\n\n- Streamlines the review collection process with technological innovations like NFC and QR codes, providing personalized and convenient feedback channels.\n\n- Provides vigilant 24/7 monitoring of customer reviews, delivering instant alerts and actionable insights through comprehensive reporting and analytics.\n\n- Offers seamless integrations across e-commerce systems and review platforms for a unified management experience.\n\n- Tracks and elevates local search ranking with detailed keyword and competitor analysis tools.\n\n- Facilitates bulk updating and efficient management of multiple Google Business Profiles, safeguarding online reputations.\n\n- Protects profiles around the clock from external changes, ensuring accuracy and consistency of information.\n\n- Enhances customer relations through AI-driven, automated and thoughtful responses to reviews, alongside keyword-focused content generation.\n\n- Delivers real-time control through instant updates and comprehensive tools to refine strategies for local SEO success.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/398833f8-40d3-4600-b5b0-b62d92166dce.png","url":"https://www.softwareadvice.com.au/software/342319/rating-captain","@type":"ListItem"},{"name":"Checkbox Survey","position":5,"description":"Checkbox is a professional survey tool for enterprises, businesses, organizations, teams, and individuals that can be hosted in the cloud or on-premises.\n\nCreate beautifully branded surveys, deliver and track invitations, and analyze results from your desktop or mobile.\n\nCompletely customize Checkbox with white-labelling features, advanced developer features, API access, and optional source code.\n\nCheckbox is the trusted tool for market-leading companies, government organizations, and academic institutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8da8c8a2-a6a8-4faa-8ffe-99a9c55d7dab.png","url":"https://www.softwareadvice.com.au/software/128047/checkbox","@type":"ListItem"},{"name":"ReviewBuzz","position":6,"description":"ReviewBuzz is a cloud-based reputation management solution, which helps home service businesses gather, manage, and monitor customer reviews. \n\nReviewBuzz lets managers sort reviews by employee names or review site, location, or channels. It allows business owners to track the company’s performance, view negative reviews and discover new trends. \n\nReviewBuzz helps employees create a personal review portfolio, request and read reviews, and evaluate the progress through the leaderboard. It comes with a mobile application for iOS and Android. The solution is available on monthly and annual subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fa4d98c1-c47a-4844-b8c4-6f50e83619b7.png","url":"https://www.softwareadvice.com.au/software/292166/reviewbuzz","@type":"ListItem"},{"name":"KwickMetrics","position":7,"description":"KwickMetrics is a cutting-edge business intelligence and analytical tool to help, understand and identify business insights for Amazon sellers to make a wise decision to grow businesses. KwickMetrics gathers data from Amazon, analyses it, and provides insights and reports with near real-time sync. \n\nKwickMetrics, a business intelligence and analytics tool is an Amazon seller’s best friend. It helps teams increase profitability by identifying products that are the most profitable, helps figure out new opportunities for the expansion of businesses and lets operators know what’s working on Amazon. This tool also gives access to advanced analytical data so that supervisors can make better decisions about advertising strategies, product pricing strategies, inventory management strategies, and more. With this tool, businesses will have a clear picture of how well the company is doing in terms of sales growth! Want to find amazon analysis software that gives all the benefits and a smooth interface to work with? Check out KwickMetrics!\n\nThe user-friendly Amazon business dashboard gives everything needed to know about the business with a simple yet powerful user interface and interactive charts. Make informed decisions to elevate your business to the next level. Its unique classification feature called “Category Tree” lets teams configure custom internal inventory structure and drill down to see its performance. Analyze KPIs and metrics quickly and conveniently with configurable charts. Analyze sales and returns by using filters such as orders, revenue, estimates. net profit, and more in an interactive chart that will help understand and track the business’s overall growth, profit and loss.\n\nView the detailed P&L of the business in terms of numbers to know the exact numerics rather than just the overall trends. View the P&L from orders to returns of different categories, products, and marketplaces. Monitor the business and get notified at the right time about important updates. Administrators can create custom notifications with different conditions based on the requirements. Never miss another important notification again!\n\nGet auto-generated reports from all the data that KwickMetrics is able to aggregate including sales orders, returns, buyers, and categories. Use a wide range of filters to narrow down the report data and export reports. Track the charges and costs of business in order to understand the revenue and estimated net profit from your sales. View a detailed split-up of all your costs such as Amazon fees, promotions, and even refunds all in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ee9f4e6-8a39-483d-8f5d-50831272357d.jpeg","url":"https://www.softwareadvice.com.au/software/345762/kwickmetrics","@type":"ListItem"},{"name":"Cloutly","position":8,"description":"Cloutly is a reputation and reviews management solution that helps businesses manage reviews from multiple sources, including Google, Facebook, TripAdvisor on a centralized platform. It helps staff members to collect 5-star reviews and optimize reputation management operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/15bb6649-1755-4b7e-a0d3-ae82a4e9f385.png","url":"https://www.softwareadvice.com.au/software/214147/cloutly","@type":"ListItem"},{"name":"Charlie","position":9,"description":"Charlie is a cloud-based reviews management tool designed specifically for managing customer video testimonials. Available in English and French, the tool aims to help businesses increase their credibility via video testimonials that can be shared across websites and social media channels. Charlie provides testimonial collection features like customer list imports, personalized invitations, automated reminders, and more. Additionally, Charlie can automatically retrieve image rights consents to publish customer video testimonials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9191e39c-8026-4688-8d66-5dcf8d25586f.jpeg","url":"https://www.softwareadvice.com.au/software/373106/charlie","@type":"ListItem"},{"name":"Opiniion","position":10,"description":"Opiniion is a software designed for property management companies aiming to gauge and enhance the experience of residents. It serves firms of varying sizes, with a focus on elevating resident satisfaction levels.\n\nThe software streamlines the task of gathering resident feedback at crucial points such as tours, move-ins, maintenance requests, lease renewals, and move-outs. It utilizes text and email surveys to collect real-time sentiment from residents, aiding in the detection of issues that may affect resident satisfaction.\n\nOne of its main features is an online review generation system, which displays genuine feedback and aids in improving a company's online reputation. Opiniion also has the ability to analyze feedback to discover the underlying causes of resident sentiment. It offers a dashboard and custom reports filled with actionable insights, rather than just raw data.\n\nOpiniion operates independently to gather and analyze feedback, but also allows for customization. The software assists in enhancing online ratings across various platforms such as Google, Yelp, and ApartmentRatings by generating verified reviews.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e2d6b830-2596-473b-a051-5f7eead193fe.jpeg","url":"https://www.softwareadvice.com.au/software/73023/opiniion","@type":"ListItem"},{"name":"Survey Galaxy","position":11,"description":"Survey Galaxy provides a comprehensive suite of services to assist users in creating tailored online surveys. The platform includes an array of features such as a custom questionnaire design tool, an enterprise account management system for large-scale survey deployment, and a critique service that ensures survey effectiveness. It supports extensive customization to meet specific research needs, which can be critical for gaining precise insights in marketing, employee satisfaction, customer feedback, and political opinion polls. This feature set makes it adaptable for both small-scale projects and extensive research campaigns.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b7513eff-412a-46cb-bd99-f009f8d107b6.png","url":"https://www.softwareadvice.com.au/software/467721/Survey-Galaxy","@type":"ListItem"},{"name":"ServiceGuru Kiosk","position":12,"description":"ServiceGuru Kiosk is a cloud-based solution that helps businesses automate processes for collecting customer feedback through kiosk devices across multiple locations. Key features include remote update/installation, usage reporting, virtual keyboard, wireless internet access and touch screen functionality.\n\n\nDesigned for service-based businesses of all sizes, ServiceGuru Kiosk lets users upload staff images for customers to post reviews and comments against the services provided by them. It allows firms to build surveys for assigning attributes against employees to evaluate service quality and improve the efficiency of workers. Additionally, the solution enables enterprises to develop performance benchmarks and generate reports for providing weekly updates about location comparison, satisfaction ratings and employee feedback. \n\n\nMobile application for iOS devices is also offered by ServiceGuru Kiosk that allows users to remotely manage business activities. It is available on a monthly subscription and support is extended via documentation, phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01c55057-25a5-49e8-9db8-545d1d5630da.png","url":"https://www.softwareadvice.com.au/software/179317/serviceguru-kiosk","@type":"ListItem"},{"name":"Rectangled","position":13,"description":"Rectangled is a reputation management solution, which leverages artificial intelligence (AI) technology to help businesses to collect customer reviews or feedback via QR codes, SMS, kiosk and more. Its real-time dashboards let administrators gain visibility into the number of engaged users or captured reviews and store activity metrics.\n\n\nRectangled allows organizations to engage with clients via email, online measures, printed materials and other channels. Managers can collect reviews on websites such as Zomato, Tripadvisor, Google or Facebook and use referrals to improve brand reputation. Additionally, businesses can respond to client reviews, track engagement metrics and enhance overall SEO rankings.\n\n\nRectangled comes with an application programming interface (API), which helps professionals integrate the platform with several third-party point of sale (POS) systems. Pricing is available on request and support is extended via phone, email and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f300fda4-e009-4e05-b721-1df7a594dc9f.png","url":"https://www.softwareadvice.com.au/software/117357/rectangled","@type":"ListItem"},{"name":"Ali Reviews","position":14,"description":"Small and medium-sized Shopify brands are going up the ladder of growth. The leading Ali Reviews app will help them increase shoppers' reach, engagement, and conversion through the power of happy customers.\n\nThe app provides merchants with valuable features, such as sending automated review requests via email and SMS, rewarding reviewer efforts with discount codes, and more. With Ali Reviews, it's easy to generate, inspire, and monitor customer reviews.\n\nAs for compatibility, Ali Reviews is perfectly responsive with all Shopify themes, even with the latest Dawn theme and Online store 2.0.\n\n ? Powerful Review Request\n•\tCollect reviews by sending fully customizable and automated review request emails\n•\tUse SMS Review Request to collect more fantastic customer reviews\n•\tReward customers with discounts for photo reviews, increase retention and repeat purchases esp. in 2021 BFCM, Christmas, New Year\n•\tSchedule emails by order status and add Country Timing to make sure emails reach customers at perfect timing\n\n ? Showcase all reviews in the most stunning ways\nFrom basic reviews with only text or photos, Ali Reviews turns them into eye-catching customer reviews that win customers at first sight.\n•\tWide range of widget styles: Review box (Grid, List, Carousel), Review popup (Horizontal/vertical), and 4 styles of Carousel slider\n•\tFeature reviews on Homepage Carousel and Cart page or any page to boost product discovery and encourage buying instantly\n•\tDrag-and-drop review widgets. No coding, easy-to-use as Shopify theme editor with live preview\n•\tLooks great on any store theme, mobile-friendly & fully responsive\n\n ? Right reviews for right customers at the right place\nOnly a beautiful design is not enough. As importantly, all reviews have to fit every visitor. What they want, let them see.\n•\tDisplay personalized reviews based on customer info (location/ AOV/ total spending) or on-site behavior (products in cart, viewed products)\n•\tProactively display reviews of key products to upsell/cross sell and increase Average Order Value\n•\tFar from just a boring review solution, Ali Reviews helps you leverage reviews intelligently to optimize conversion rate\n\n ? More ways to collect reviews\nOpen a new store, no reviews. Sell a new product, no reviews. Move from other apps to us, no reviews. We've got solutions for all.\n•\tMigrate reviews from other review apps like Loox, Yotpo, Stamped, Judge.me\n•\tFor AliExpress dropship: Import photo reviews from AliExpress to your store in few clicks\n•\tNeed more? A unique function to import sample reviews with photos in 10+ languages\n\n ? Ali Reviews is a big brand with many big friends\nAli Reviews integrates with big partners to help you run a successful business.\n•\tAdd reviews and ratings to storefront with PageFly, GemPages, LayoutHub\n•\tReward customers for leaving a review with Flits, Rise\n•\tSoon, we will allow sharing reviews on social and import review via Dsers\n\n ? 24/7 World-class support\nOur dedicated support team is ready on live chat/phone call/email to make sure you're super successful with reviews. Reach us anytime!\n\nJoin Ali Reviews now to maximize sales with stunning reviews!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f3501bf-dba9-483a-8b57-a299046266e4.png","url":"https://www.softwareadvice.com.au/software/213919/ali-reviews","@type":"ListItem"},{"name":"RaveCapture","position":15,"description":"RaveCapture is a review and UGC platform designed to help businesses do more with customer feedback. Instead of just collecting reviews, RaveCapture helps brands uncover key themes, improve products, and refine marketing strategies based on real customer experiences.\n\nWith seamless integrations for ecommerce platforms like Shopify, BigCommerce, and Magento, businesses can automate review requests, import and manage existing reviews, and display trust-building elements like UGC galleries and shoppable reviews. Our AI-driven insights feature identifies trends in feedback, helping teams make smarter decisions across marketing, customer service, and product development.\n\nWhether you’re an ecommerce brand looking to boost conversions or a service-based business aiming for deeper customer insights, RaveCapture helps you collect, analyze, and act on customer feedback—turning real experiences into meaningful business growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5b993297-d660-4f13-bd67-acc5eced09c4.png","url":"https://www.softwareadvice.com.au/software/230500/RaveCapture","@type":"ListItem"},{"name":"LocalImpact","position":16,"description":"LocalImpact is a reputation management solution designed to help local businesses stay in control of their customer feedback. The platform allows businesses to request reviews, track new feedback as it appears, and respond to customer reviews from a single interface.\n\nBy centralizing review activity across major review platforms, LocalImpact helps businesses understand how customers perceive their brand and address issues before they escalate. Businesses can also highlight positive reviews as social proof, supporting credibility and trust with prospective customers.\n\nLocalImpact is commonly used by local service businesses, multi-location organizations, and agencies looking for a practical way to manage reviews and maintain a consistent online reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c3b4e8f7-392b-4fe8-baa3-1a5f932465a6.png","url":"https://www.softwareadvice.com.au/software/347406/localimpact","@type":"ListItem"},{"name":"FeedCheck","position":17,"description":"FeedCheck is a reputation management software designed to help businesses in the hospitality and retail sectors collect and analyze customer feedback across various channels. The platform enables administrators to receive real-time alerts regarding new reviews and questions.\n\nManagers can visualize data across review history, track resolution status and export data to Microsoft Excel on a unified interface. FeedCheck allows teams to capture product reviews of competitors and perform comparative analysis for specific categories. Additionally, operators can gain insights into customer sentiments and the total number of reviews during a specific time frame. \n\nFeedCheck lets businesses integrate the system with several third-party applications including Slack, Twilio, Zendesk and Grow. Support is extended via FAQs, email and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e2317dc-93d8-4bfe-ba84-7447d6d682c7.png","url":"https://www.softwareadvice.com.au/software/219883/feedcheck","@type":"ListItem"},{"name":"Helprace","position":18,"description":"Helprace is a cloud-based customer relationship management (CRM) solution that helps businesses manage interactions with existing and potential customers. The solution features a personalized help desk (HD) and user feedback portal.\n\n\nHelprace lets users organize interactions with customers and address customer feedback and questions. The solution provides customers with different reports based on response time, resolution time and customer feedback.\n\n\nIn Helprace, users can create canned responses to common questions and establish case rules. Different filters are available, so users can manage specific customer interactions.\n\n\nHelprace also provides space for customer communities: users can set up forums where customers can ask questions, and other customers can answer them. Users can monitor these conversations. The solution provides integration with applications like Facebook, Webhooks, Google Analytics and WordPress.\n\n\nHelprace is available on a monthly subscription basis that includes support via phone and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0cba82bf-1fa9-4cca-a2a7-269e6a492e49.png","url":"https://www.softwareadvice.com.au/software/20692/helprace","@type":"ListItem"},{"name":"LocalZen","position":19,"description":"Center AI is a competitive intelligence software that helps companies enhance visibility on Google Maps. This helps drive more foot traffic to the physical stores. The platform caters to chain stores, franchises, and multi-location businesses wanting to optimize Google Business Profiles and online-to-offline conversion rates.\n\nCenter AI offers features to help businesses manage Google Maps listings. Users can publish content in bulk, respond to customer reviews, and update information across multiple locations. The platform also provides analytical tools which allow businesses to track key metrics like rankings, reviews, and business listing views. This allows users to monitor business performance and make data-driven decisions.\n\nThe platform also integrates a store locator feature which can be added to a business's website. This helps improve the website's online visibility and in-store traffic. It also helps save time by synchronizing information between the website and Google Business Profiles. With Center.ai, businesses can streamline local marketing efforts and capitalize on the potential of Google Maps to attract more customers and boost profits.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d40a2c55-9542-47df-addb-97026869bd69.png","url":"https://www.softwareadvice.com.au/software/504425/center-ai","@type":"ListItem"},{"name":"Bluepulse","position":20,"description":"Bluepulse is an employee and student engagement solution designed to connect everyone across an organization. Bluepulse can monitor feedback and meaningful information to provide organizations with the opportunity to improve and resolve issues. Features include instant feedback, discussion channels, comments, real-time notifications, data analytics, check-ins, engagement tools (likes, share), accessibility tools, and more.\n\n\nWith Bluepulse, organizations can encourage and explore constructive feedback with the promise of confidentiality. Organizations can increase engagement by allowing users to leave comments and interact using two-way discussion channels. Users can also like and share content for high-level engagement. Bluepulse can also capture insights relating to professional development and organization services using Bluepulse's virtual check-in feature. \n\n\nUsers can utilize Bluepulse's iOS and Android app to complete polls, answer questions, and provide instant feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea10f971-38e3-428e-884a-e62eab6fc7f3.png","url":"https://www.softwareadvice.com.au/software/101678/bluepulse","@type":"ListItem"},{"name":"LocalClarity","position":21,"description":"LocalClarity is a cloud-based review management platform for multi-location businesses. The comprehensive suite of tools helps clients to build relationships through direct review responses, increase local search traffic, gain insights into customer feedback trends, identify under-performing locations, and discover unique best practices. Programs available for businesses with 10 to 10,000 locations and agencies of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cf1903c-1c12-4ea3-876a-69b0940dd9c4.png","url":"https://www.softwareadvice.com.au/software/421428/localclarity","@type":"ListItem"},{"name":"ReviewThread","position":22,"description":"You’ve done all the hard work of building a business, but now you need to manage your online presence. How do you keep track of your online reviews? ReviewThread helps you manage your online reputation by giving you a centralized platform to respond to reviews, get more reviews, and share reviews with your followers on social media. ReviewThread helps your small business get more reviews so you can improve your online reputation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c1d96f58-606d-45f7-8d1f-a27da4b5f92e.jpeg","url":"https://www.softwareadvice.com.au/software/362342/reviewthread","@type":"ListItem"},{"name":"Enterpret","position":23,"description":"Enterpret is an analytics platform that helps customers to get actionable insights from product feedback. It does this by letting users build roadmaps and dashboards, collecting and visualizing data in real-time, finding patterns in customer comments with natural language processing algorithms, applying machine learning to those patterns to automatically detect recurring issues before they happen, and generating reports about the status of products and user experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0db2d82a-d816-4919-ac76-bb1929d1fa46.jpeg","url":"https://www.softwareadvice.com.au/software/386552/enterpret","@type":"ListItem"},{"name":"SemanticForce","position":24,"description":"SemanticForce is the unified media/e-commerce intelligence and customer service platform with deep listening, advanced analytics, and a helpdesk platform for marketing, communications, and customer support professionals. It offers news, social media, reviews, pricing, ads, and threats intelligence in a unified interface. It provides multi-lingual sentiment and analytics, advanced segmentation, semantic and visual analysis, BI, and reporting tools.\n\nSemanticForce's listening tool provides real-time access to news from various sources as well as tracks millions of conversations on social platforms. It enables teams to organize messages and news pieces to spot trends and tap into topics that matter to their audiences. The system provides advanced categorization, brand and aspect level sentiment, visual insights: logo, objects, and scene recognition. Its omnichannel Helpdesk allows businesses to reply anywhere including social networks, messengers, app stores as well as review sites and forums from within a single window using AI. It helps businesses access pricing and availability insights across e-commerce sites. The tool allows users to track ads across distributors, resellers, and competitors to develop marketing strategies.\n\nSemanticForce helps identify malicious domains, detect bots, trolls, and disinformation reach to prevent brand and profile impersonation and other social media threats. Businesses can discover interests, behaviors, and patterns. The BI tool is a real-time reporting platform. It features proprietary visualization components and built-in insights layers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a73f0929-7626-4990-af16-d76a9c54f3de.jpeg","url":"https://www.softwareadvice.com.au/software/353063/semanticforce","@type":"ListItem"},{"name":"eEndorsements.com","position":25,"description":"eEndorsements.com offers a platform for customers to give feedback about their experiences and share their reviews on social media sites like Facebook, Google+ and Twitter.\n\nIt allows users to create an online profile with their own business information and add endorsements from other users or companies they work with. This makes it easy for potential customers to see what others think about them as well as what services they offer. It offers the ability to add content including videos or images to website pages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b21365c2-b043-41bd-bd78-47ca5be1dcad.png","url":"https://www.softwareadvice.com.au/software/327086/eendorsements-com","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4285/review-management/software?page=6#itemlist","numberOfItems":25}
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