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description: Page 2 - Discover the best Cloud Communication Platforms for your organisation. Compare top Cloud Communication Platforms tools with customer reviews, pricing and free demos.
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title: Page 2 - Best Cloud Communication Platforms - 2026 Reviews, Pricing & Demos
---

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# Cloud Communication Platforms

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## Products

1. [TextP2P](https://www.softwareadvice.com.au/software/90076/textp2p) — 5.0/5 (124 reviews) — TextP2P is the ultimate text messaging platform for sending bulk campaigns, automated messages, and having 2-way conv...
2. [Medallia Concierge](https://www.softwareadvice.com.au/software/171319/zingle) — 4.5/5 (117 reviews) — Zingle is a cloud-based SMS messaging platform that allows users to communicate with their customers via text message...
3. [Zoho Cliq](https://www.softwareadvice.com.au/software/434066/zoho-cliq) — 4.6/5 (108 reviews) — Zoho Cliq is a team communication software that organizes conversations, workflows, and meetings in one place. The so...
4. [ZIWO](https://www.softwareadvice.com.au/software/52205/ziwo) — 4.7/5 (108 reviews) — ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtu...
5. [JivoChat](https://www.softwareadvice.com.au/software/75321/jivochat) — 4.6/5 (105 reviews) — JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook m...
6. [Squaretalk](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer) — 4.9/5 (101 reviews) — Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and s...
7. [Avaya UCaaS](https://www.softwareadvice.com.au/software/9683/avaya-ucaas) — 4.4/5 (91 reviews) — Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to ...
8. [Sendspark](https://www.softwareadvice.com.au/software/216910/sendspark) — 4.6/5 (86 reviews) — Sendspark is a web-based personalized video email solution that helps businesses build genuine connections with their...
9. [Mobile Text Alerts](https://www.softwareadvice.com.au/software/350391/mobile-text-alert) — 4.5/5 (85 reviews) — Mobile Text Alerts is an online SMS marketing platform that helps businesses of all sizes send bulk text messages to ...
10. [Plivo](https://www.softwareadvice.com.au/software/171790/plivo) — 4.3/5 (84 reviews) — Plivo offers a simple, quick, and scalable way to modernize customer communications. Plivo's enterprise-grade communi...
11. [uContact](https://www.softwareadvice.com.au/software/34514/ucontact) — 4.5/5 (81 reviews) — uContact is a Cloud \&amp; Omnichannel solution that enables its users to manage all their voice and text interactions...
12. [Fuze](https://www.softwareadvice.com.au/software/172627/fuze) — 4.1/5 (75 reviews) — Fuze is an online meeting solution that works across a range of devices and integrates with traditional video confere...
13. [Zenvia](https://www.softwareadvice.com.au/software/383744/zenvia) — 4.5/5 (71 reviews) — Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer serv...
14. [Kavkom](https://www.softwareadvice.com.au/software/195772/predictive-dialer-pbx) — 4.7/5 (70 reviews) — Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents ...
15. [Zadarma](https://www.softwareadvice.com.au/software/173719/zadarma) — 3.7/5 (64 reviews) — Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more tha...
16. [Quo](https://www.softwareadvice.com.au/software/371599/openphone) — 4.2/5 (61 reviews) — Never lose a customer with Quo. The phone system that helps businesses build personal customer relationships at scale...
17. [VoIPstudio](https://www.softwareadvice.com.au/software/44757/voipstudio) — 4.7/5 (55 reviews) — VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features ...
18. [Global Call Forwarding](https://www.softwareadvice.com.au/software/239048/global-call-forwarding) — 4.9/5 (54 reviews) — Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers ...
19. [Pony Express HQ](https://www.softwareadvice.com.au/software/78492/pony-express-hq) — 4.7/5 (53 reviews) — Pony Express HQ is a text message marketing platform that helps small businesses, clubs, non-profits dispensaries and...
20. [DialMyCalls](https://www.softwareadvice.com.au/software/86228/dialmycalls) — 4.8/5 (51 reviews) — DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text ...
21. [Heymarket](https://www.softwareadvice.com.au/software/261595/heymarket) — 4.5/5 (47 reviews) — Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a t...
22. [Zoho Voice](https://www.softwareadvice.com.au/software/401932/zoho-voice) — 4.0/5 (46 reviews) — Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced...
23. [Whispir](https://www.softwareadvice.com.au/software/260957/whispir) — 4.3/5 (45 reviews) — Whispir helps transform your customer conversations with personalized and interactive content on their preferred chan...
24. [Sinch Engage](https://www.softwareadvice.com.au/software/149509/sinch-engage) — 4.4/5 (44 reviews) — Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With sup...
25. [msg91](https://www.softwareadvice.com.au/software/286240/msg91) — 4.7/5 (42 reviews) — MSG91 is a cloud communications platform that offers a suite of channel APIs for SMS, email, WhatsApp, voice, and mor...

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## Related Categories

- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Call Centre Software](https://www.softwareadvice.com.au/directory/4588/call-center/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)

## Links

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-----

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Employees can connect across time zones with tools such as video calls, screen sharing, and a collaborative whiteboard. The built-in calendar, reminders, and task management features help teams stay on track and meet deadlines. Businesses can also customize the platform with their own branding, themes, and integrations with other tools they use.\n\nCliq is an enterprise-grade communication solution with advanced security controls and admin capabilities. The platform is designed to centralize conversations and information, empowering teams to communicate, collaborate, and work more efficiently. Cliq's developer tools also make it easy for software teams to build and deploy custom applications within the platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7ad8ef27-d58d-47ff-bfa9-28a293d2d243.png","url":"https://www.softwareadvice.com.au/software/434066/zoho-cliq","@type":"ListItem"},{"name":"ZIWO","position":4,"description":"ZIWO is a cloud-based call center workforce management solution that helps streamline customer interactions via virtual phone numbers, call tracking, call masking and more. It offers a variety of features such as key performance indicators (KPIs), online surveys, outbound dialer, call data recording, emotion tracking and mobile access. Additionally, the platform also facilitates third-party integration with various applications including Zendesk, Salesforce, Microsoft Dynamics, Hubspot and Pipedrive. Pricing is based on annual subscriptions and support is extended via FAQs, chat, knowledge base, phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0ac513e-aa52-4ebd-9a02-6343d056b3b8.jpeg","url":"https://www.softwareadvice.com.au/software/52205/ziwo","@type":"ListItem"},{"name":"JivoChat","position":5,"description":"JivoChat is a business communication tool for e-commerce companies. It offers live chat, emails, calls and Facebook messaging in one omnichannel app.\n\n\nUsers can implement live chat on their website, provide chat support to clients on Facebook, handle messages to a company’s email address, and calls to a phone number in any country. Your messages and chat history can be found in one inbox so there’s no need to sign up for multiple communication tools. Your team can react quickly to all inquiries. You can increase website conversion rates and building better customer service experiences.\n\n\nLive chat lets you talk with new and current visitors to your site with a proactive in-app chat. You can continue your conversation on your customers’ favorite social media outlet: Facebook.\n\n\nGet a phone number in 50+ countries or activate any existing number to make outgoing calls with Jivo Business Phone. Use professional features such as call recordings, transfers, routing and more. A unique Instant Callbacks feature encourages your potential customers to call you so that you can close more deals.\n\n\nRedirect emails from your company’s address to the JivoChat Inbox – your team will reply faster and no message will ever be missed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f1584033-9ac7-48ad-9385-cf193b4fd66d.png","url":"https://www.softwareadvice.com.au/software/75321/jivochat","@type":"ListItem"},{"name":"Squaretalk","position":6,"description":"Squaretalk is a cost-effective, scalable, and simple-to-use cloud communications platform that gives your sales and support teams tremendous tools to boost efficiency and productivity.\n\nYour sales and support representatives will be able to work effectively from any location and through the channels that your customers prefer.\n\nYou can swiftly develop a global presence with access to local, mobile, and toll-free numbers in over 100 countries and 3,400 area codes.\n\nSeamlessly connect all of your favorite tools like Zoho, Salesforce, or other popular CRMs with our native integrations or custom API for computer telephony integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0f097d04-be63-4ea7-ac19-2b5b1619003b.jpeg","url":"https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer","@type":"ListItem"},{"name":"Avaya UCaaS","position":7,"description":"Avaya UCaaS (formerly Avaya Aura Contact Center) is a cloud-based and on-premise call center solution that caters to all businesses across various industries. The solution allows users to offer personalized interactions to regular callers using advanced outreach algorithms and workflow. The algorithms help agents use inbound and outreach capabilities to sell, cross-sell and upsell products to callers. It also helps agents gather payments, schedule service appointments and offer promotions and discounts.\n\n\nAvaya UCaaS provides a performance management module that captures, analyzes and stores customer interactions to highlight areas of improvement. It also provides automated coaching, scorecard assessments, customer feedback and voice analytics. The module helps users meet compliance objectives with regulatory mandates such as PCI, GDPR and MiFID.\n\n\nThe platform helps users identify patterns to drive customer-first practices, performance and operational efficiencies. Other features include AI-driven agent guidance and assisted services. 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The platform comes with a centralized inbox, which lets users view subscribers' replies on campaigns, engage with clients in two-way conversations and respond to questions.\n\n\nFeatures of Mobile Text Alerts include picture messaging, drip campaigns, group creation, automated replies, mobile surveys and more. Businesses can utilize reply-forwarding capabilities, which lets representatives send customers' responses to mobile devices and engage in conversation with subscribers using phones. Additionally, it provides text-in to subscriber module for customers to receive updates on business services by sending a single word text.\n\n\nMobile Text Alerts comes with an application programming interface, which lets businesses integrate the system with Zapier, Mailchimp, ActiveCampaign, ClickFunnels and more. Pricing is available on monthly subscriptions and support is extended via","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2a1aa6cf-efdd-457d-8421-f955680bfd69.jpeg","url":"https://www.softwareadvice.com.au/software/350391/mobile-text-alert","@type":"ListItem"},{"name":"Plivo","position":10,"description":"Plivo offers a simple, quick, and scalable way to modernize customer communications. \n\nPlivo's enterprise-grade communications platform includes a premium carrier network with connectivity in more than 190 countries, an API platform for messaging and voice calls, our visual builder PHLO, and solutions for sales and support teams. The Plivo team brings deep experience in communications and modern software to address the needs of today's businesses — quality, scale, innovation, and agility.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1fcb2722-883d-4391-8121-9c19ce6b3949.png","url":"https://www.softwareadvice.com.au/software/171790/plivo","@type":"ListItem"},{"name":"uContact","position":11,"description":"uContact is a Cloud & Omnichannel solution that enables its users to manage all their voice and text interactions in the same place. This way, it makes agents' work simpler, more organized, and -why not- more enjoyable too; and helps increase your Contact Center's productivity levels by 300%. \n\nThanks to uContact's market-leader dialers, bots, WhatsApp and social media integrations, IVR, real-time dashboards, and many other features, our clients can provide a better Customer Experience to their own customers in every interaction, through every channel. And the best thing is, with its Drag-and-Drop development tools, uContact is made to adapt to each clients' needs. \n\nThis beautiful, secure, and reliable platform was created +10 years ago by Integra CCS, after identifying the lack of a truly all-in-one solution for the Contact Center industry. Now, we have clients in more than 25 countries and manage an estimated 500 million annual interactions. \n\nJump to uContact and reinvent yourself.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/252e2583-d2bb-4551-be96-697aa5440496.png","url":"https://www.softwareadvice.com.au/software/34514/ucontact","@type":"ListItem"},{"name":"Fuze","position":12,"description":"Fuze is an online meeting solution that works across a range of devices and integrates with traditional video conferencing systems. Users receive audio conferencing, video conferencing, screen sharing and web conferencing functionality on tablets, smartphones, desktops and laptops.\n\n\nAdditionally, users who want to equip meeting rooms with HD video conferencing systems can opt for Fuze for Rooms. The Fuze Telepresence Connect service helps businesses to ensure interoperability with room-based video conferencing systems from leading hardware vendors.\n\n\nFuze’s applications are designed to dynamically adjust the bandwidth of voice, video and content transmission across a range of devices and network conditions. For instance, users receive rejoin notifications after network outages and unmute notifications when the system senses them talking.\n\n\nFuze also offers features such as collaborative annotation of content, special modes for conferencing while driving, content sharing from mobile devices and integration with cloud-based file hosting services such as Dropbox and Box.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3cc253c7-70da-4a6b-b4db-2134e3ad8b00.png","url":"https://www.softwareadvice.com.au/software/172627/fuze","@type":"ListItem"},{"name":"Zenvia","position":13,"description":"Zenvia Customer Cloud is the complete AI solution for companies looking to sell more and provide better customer service. \n\nWith WhatsApp, SMS, email, and other integrated channels, you can centralize communication and ensure a seamless customer journey. Our automated chatbots and full AI capabilities optimize service, generate qualified leads, and boost the productivity of sales and support teams. \n\nThe solution also features powerful integrations that connect systems and data, simplifying operations and eliminating the need for multiple vendors. From the first contact to post-sale, you accelerate processes, reduce costs, and improve results. \n\nAdditionally, smart dashboards and centralized analytics provide strategic insights for quick decision-making, helping your company grow and delight customers at every interaction.\n\nBenefits\n- End-to-end multichannel communication\n- Conversational journey, be where your customer is: WhatsApp, chatbots, SMS, RCS\n- Fast and seamless experience\n- Efficient customer journey\n- Data monitoring and analytics","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c91e619a-a113-4569-a2d8-11de30e6e2b3.png","url":"https://www.softwareadvice.com.au/software/383744/zenvia","@type":"ListItem"},{"name":"Kavkom","position":14,"description":"Kavkom Predictive Dialer o helps businesses automatically dial a list of telephone numbers and route calls to agents in real-time. The application allows telemarketers to manage leads, create and organize contact sheets and set up dialing rates for different telephone numbers.\n\nKavkom Predictive Dialer enables professionals to make manual calls and detect answering machines, faxes and false numbers. It provides a host of features such as an activity dashboard, user management, call recording, analytics, reporting, and more. Additionally, managers can use the application to run campaigns, view the availability of agents and track their performance.\n\nKavkom Predictive Dialer comes with an application programming interface (API), which facilitates integration with various third-party applications such as Salesforce, Dropbox, Click2Call and more. Pricing is available on a monthly subscription and support is extended via phone, email, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4926ef8c-c02a-4dae-86a9-085eb1a2484b.png","url":"https://www.softwareadvice.com.au/software/195772/predictive-dialer-pbx","@type":"ListItem"},{"name":"Zadarma","position":15,"description":"Zadarma is a trusted provider of cloud-based telephony and virtual communication tools used by businesses in more than 160 countries. Whether you're looking to expand internationally, unify remote teams, or automate support with AI, Zadarma offers scalable, secure, and easy-to-use solutions — all under one platform.\n\nFrom flexible pricing to powerful integrations and intelligent call handling, Zadarma equips your team with the tools to deliver excellent service, stay connected across borders, and grow without limits.\n\nWhat You Get with Zadarma:\n\nGlobal Virtual Numbers\nInstantly activate numbers in 110+ countries — local, mobile, toll-free, or national — no physical presence required.\n\nCloud PBX with Visual Editor\nBuild your call flow with an intuitive interface. Add IVR menus, call queues, voicemail, schedules, and call forwarding in minutes.\n\nAI Voice Agents\nHandle repetitive calls with AI-powered agents for customer support, lead qualification, surveys, and more — fully customizable with your scripts and data.\n\nIntegrated CRM or Seamless Sync with Popular Platforms\nUse Zadarma’s CRM or connect with HubSpot, Zoho, Bitrix24, Pipedrive, and others for call tracking, automation, and better context.\n\nCall Analytics and Performance Monitoring\nTrack call activity, monitor KPIs, and evaluate team performance through detailed dashboards and reports.\n\nHigh-Quality VoIP Calls\nEnterprise-grade voice quality, advanced codecs, WebRTC, and global routing infrastructure ensure stable calls wherever you are.\n\nRecordings and Transcripts\nAutomatically record calls and generate transcriptions — perfect for compliance, training, or quality control.\n\nFree Cross-Platform Softphones\nMake and receive calls from any device — desktop, mobile, or browser — with apps for Android, iOS, macOS, and Windows.\n\nFlexible Billing\nChoose pay-as-you-go or bundled packages with unlimited calling in selected regions. No contracts or hidden fees.\n\nDeveloper-Friendly API\nAdd telephony features to your apps with Zadarma’s REST API — from click-to-call to AI integrations.\n\nWhy Choose Zadarma:\n\n18 years of proven expertise in VoIP and cloud telephony\n\nOver 2 million users worldwide\n\nFully GDPR-compliant and secure\n\nLocalized service and multilingual support\n\nTrusted by businesses, startups, and developers across the globe\n\nWhether you need a full-featured PBX, AI automation, or just a single virtual number, Zadarma delivers reliability, innovation, and unmatched global coverage — backed by nearly two decades of experience.\n\nGet started today and join thousands of companies that rely on Zadarma for smarter communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/88ddc86a-d6f7-4699-8a6e-42739cd22839.png","url":"https://www.softwareadvice.com.au/software/173719/zadarma","@type":"ListItem"},{"name":"Quo","position":16,"description":"Never lose a customer with Quo. The phone system that helps businesses build personal customer relationships at scale.\n\nTrusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction. Quo brings calls, texts, and customer information together in one platform. \n\nWith an AI-powered voice agent, automations, and mini CRM, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ac3438b2-79ff-4f7d-834e-1ef3911962b3.png","url":"https://www.softwareadvice.com.au/software/371599/openphone","@type":"ListItem"},{"name":"VoIPstudio","position":17,"description":"VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism.\n\nThe solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time.\n\n\nThe pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.\n\nLearn about our review policy: voipstudio.com/review-transparency-policy/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d27fa623-4636-4888-bb15-924967bfaf57.png","url":"https://www.softwareadvice.com.au/software/44757/voipstudio","@type":"ListItem"},{"name":"Global Call Forwarding","position":18,"description":"Global Call Forwarding is a provider of toll-free, international, and local phone numbers.\n\nBuy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world.\n\nStay connected with local and global customers, no matter where your office is located.\n\nUse cloud communication tools to make remote working and telecommuting easy and efficient.\n\nGlobal Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a427ec3b-6875-4df7-bb5c-a1867a7d70cb.png","url":"https://www.softwareadvice.com.au/software/239048/global-call-forwarding","@type":"ListItem"},{"name":"Pony Express HQ","position":19,"description":"Pony Express HQ is a text message marketing platform that helps small businesses, clubs, non-profits dispensaries and communities send and receive messages. The platform can be accessed from any mobile device, computer or tablet to send reminders, notifications, alerts, confirmation or marketing messages.\n\nPrimary features of Pony Express HQ include cross posting, contact syncing, group SMS, real-time messaging, MMS, scheduling, message templates, URL link tracking, integrated forms and customization. Additionally, the solution enables users to segment audience by creating keywords and setting up automated responses. \n\nPony Express HQ allows users to add subscribers by syncing contacts or uploading a CSV file with existing applications such as Outlook or Gmail. Pricing of the product is based on credits and support is extended via email, phone, online chat and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8bc4eb54-3004-446a-a9f7-1b21e6a49e3e.jpeg","url":"https://www.softwareadvice.com.au/software/78492/pony-express-hq","@type":"ListItem"},{"name":"DialMyCalls","position":20,"description":"DialMyCalls is a cloud-based auto dialer solution that helps businesses of all sizes automate voice broadcasts, text messaging and email communications. The platform enables users to import contacts and send recorded messages to them. Its reporting module lets enterprises gain insights into delivered/undelivered text messages and call answered status for voice broadcasts.\n\n\nDialMyCalls includes a contact management system, which lets organizations add, modify or delete contacts or create groups for sending targeted messages. Its contact labels feature allows users to add multiple phone numbers/emails to a single contact and create tags such as mobile, work and secondary. Additionally, its mass notification portal offers a self-managed system, which enables members to sign-up for alerts.\n\n\nDialMyCalls integrates with various third-party applications such as Eventbrite, Google Calendar, HubSpot, iContact, MailChimp and Salesforce. The product is available on monthly subscriptions or usage-based pricing and support is extended via phone, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ea12582c-096d-4d9a-af42-6a68608a1d5a.png","url":"https://www.softwareadvice.com.au/software/86228/dialmycalls","@type":"ListItem"},{"name":"Heymarket","position":21,"description":"Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.\n\n\nMultiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.\n\n\nA series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.\n\n\nPricing is per user per month. Support is offered through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bd65184c-e038-49b6-bfc0-bc47a9c9708a.png","url":"https://www.softwareadvice.com.au/software/261595/heymarket","@type":"ListItem"},{"name":"Zoho Voice","position":22,"description":"Zoho Voice is a cloud-based, flexible, and scalable business phone and contact center software solution with advanced telephony features to run your business on your terms with efficiency.\n\nWith advanced calling and routing options like IVR, Messaging, and Voicemail services, Zoho Voice is designed to make your business operations secure and smooth. \n\nDiscover the full potential of your business by equipping your contact center with premium features like power dialer, call monitoring, and queue performance metrics. Gain granular visibility into calls at both the team and agent levels with comprehensive dashboards, detailed call analytics, and reports.\n\nSeamless integrations with Zoho apps empower your agents to work smarter and faster while enabling intuitive and insight-driven interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/242ba110-27b4-4e55-8fe2-62f1bc219cd9.png","url":"https://www.softwareadvice.com.au/software/401932/zoho-voice","@type":"ListItem"},{"name":"Whispir","position":23,"description":"Whispir helps transform your customer conversations with personalized and interactive content on their preferred channel, whenever and wherever you want it. Open up multi-channel communications via SMS, email, web, voice, push notifications, critical message alerts and social media posts. \n\nSending messages using a variety of channels is proven to increase the likelihood of the receiver opening the message when it matters most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c82d634e-1704-448c-9f81-8a0ef9add928.png","url":"https://www.softwareadvice.com.au/software/260957/whispir","@type":"ListItem"},{"name":"Sinch Engage","position":24,"description":"Sinch Engage (formerly MessageMedia) is an easy, all-in-one messaging platform built for growing businesses. With support for SMS, MMS, RCS, and WhatsApp, we help you connect with your customers on the channels they love—boosting engagement, sales, and loyalty. Get global reach, 100% security and compliance, and 24/7 support.  \n\n  Thousands of top brands use us to send and automate marketing, sales, and customer support messages. Whether you want to send promo text campaigns, lead nurture, abandoned cart follow-ups, appointment reminders, or anything in-between—we have all the features you need:  \n- Simple, visual campaign builder \n- Bulk SMS \n- Automated texts \n- Two-way chat \n- Email-to-text  \n- Unified team inbox \n- Templates \n- AI writing assistant \n- Analytics & delivery reports \n- Industry-leading deliverability  \n\nWe also directly integrate with top CRMs and software like HubSpot, Salesforce, Zoho CRM, NetSuite, Zapier, Workato, and more—making it easy to add messaging into your existing workflow.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7c165b27-f956-4a73-99c0-1a784ae02403.png","url":"https://www.softwareadvice.com.au/software/149509/sinch-engage","@type":"ListItem"},{"name":"msg91","position":25,"description":"MSG91 is a cloud communications platform that offers a suite of channel APIs for SMS, email, WhatsApp, voice, and more. With serverless tools and fully programmable solutions like Hello, Campaign, Segmento, and SendOTP, MSG91 enhances client communications, boosting customer engagement, and improving marketing campaigns. \n\nMSG91 supports brand visibility with billions of API calls, SMS, OTP, and email sent each month. It enhances customer engagement processes through the integration of communication features. It also includes transactional/promotional services, OTP verification, bulk SMS, event automation, WhatsApp messaging, email integration, e-commerce updates, voice calls, and customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/646723a1-ff65-4a53-841f-8c33adc0a889.png","url":"https://www.softwareadvice.com.au/software/286240/msg91","@type":"ListItem"}],"numberOfItems":25}
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