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description: Discover the best VoIP Software for your organisation. Compare top VoIP Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Best VoIP Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)

# VoIP Software

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## Products

1. [Aircall](https://www.softwareadvice.com.au/software/77031/aircall) — 4.2/5 (458 reviews) — Aircall is a cloud-based business phone and call center system that helps manage and streamline customer support and ...
2. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (223 reviews) — JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp togethe...
3. [Global Call Forwarding](https://www.softwareadvice.com.au/software/239048/global-call-forwarding) — 4.9/5 (54 reviews) — Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers ...
4. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14526 reviews) — Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single pla...
5. [Google Meet](https://www.softwareadvice.com.au/software/185290/google-meet) — 4.5/5 (12079 reviews) — Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is sui...
6. [GoTo Meeting](https://www.softwareadvice.com.au/software/188188/gotomeeting) — 4.4/5 (11525 reviews) — An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoT...
7. [Microsoft Teams](https://www.softwareadvice.com.au/software/397766/microsoft-teams) — 4.5/5 (10940 reviews) — Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features incl...
8. [Webex Suite](https://www.softwareadvice.com.au/software/430596/webex) — 4.4/5 (7396 reviews) — Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and ...
9. [RingEX](https://www.softwareadvice.com.au/software/173497/officeuk) — 4.2/5 (1200 reviews) — RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core featu...
10. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews) — Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relati...
11. [Zoho Meeting](https://www.softwareadvice.com.au/software/392389/zoho-meeting) — 4.6/5 (932 reviews) — Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organ...
12. [Nextiva](https://www.softwareadvice.com.au/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews) — Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered ...
13. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (858 reviews) — Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS a...
14. [Talkdesk](https://www.softwareadvice.com.au/software/20039/talkdesk) — 4.5/5 (732 reviews) — Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneous...
15. [Google Voice](https://www.softwareadvice.com.au/software/171496/google-voice) — 4.5/5 (716 reviews) — Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive inter...
16. [VoIP.ms](https://www.softwareadvice.com.au/software/185743/voipms) — 4.8/5 (697 reviews) — VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-fr...
17. [Weave](https://www.softwareadvice.com.au/software/158992/weave) — 4.3/5 (668 reviews) — Weave is a communication platform designed for small businesses that combines a phone system and communication tools ...
18. [GoTo Connect](https://www.softwareadvice.com.au/software/2766/goto-connect) — 4.5/5 (668 reviews) — GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class ph...
19. [Dialpad AI Meetings](https://www.softwareadvice.com.au/software/75348/uberconference) — 4.5/5 (601 reviews) — Dialpad Meetings is a cloud-based web conferencing solution that helps businesses of all sizes by combining messaging...
20. [Dialpad](https://www.softwareadvice.com.au/software/74028/dialpad) — 4.2/5 (562 reviews) — Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud con...
21. [Twilio](https://www.softwareadvice.com.au/software/390005/twilio) — 4.4/5 (501 reviews) — Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized co...
22. [HubSpot Sales Hub](https://www.softwareadvice.com.au/software/21946/hubspot-sales-hub) — 4.5/5 (497 reviews) — Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement to...
23. [Five9](https://www.softwareadvice.com.au/software/20063/five9) — 4.2/5 (481 reviews) — Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers w...
24. [3CX](https://www.softwareadvice.com.au/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) — 3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform...
25. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (386 reviews) — Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers acro...

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## Related Categories

- [Business Phone Systems](https://www.softwareadvice.com.au/directory/1714/business-phone-service/software)
- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)
- [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software)

## Links

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## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/directory/4508/voip/software> |
| en | <https://www.softwareadvice.com/voip/> |
| en-AU | <https://www.softwareadvice.com.au/directory/4508/voip/software> |
| en-GB | <https://www.softwareadvice.co.uk/directory/4508/voip/software> |
| en-IE | <https://www.softwareadvice.ie/directory/4508/voip/software> |
| en-NZ | <https://www.softwareadvice.co.nz/directory/4508/voip/software> |
| fr | <https://www.softwareadvice.fr/directory/4508/voip/software> |

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Forward incoming calls from these numbers to any location in the world.\n\nStay connected with local and global customers, no matter where your office is located.\n\nUse cloud communication tools to make remote working and telecommuting easy and efficient.\n\nGlobal Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a427ec3b-6875-4df7-bb5c-a1867a7d70cb.png","url":"https://www.softwareadvice.com.au/software/239048/global-call-forwarding","@type":"ListItem"},{"name":"Zoom Workplace","position":4,"description":"Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. Streamline communications with tools that work together effortlessly through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. Elevate a chat to a meeting or phone call to get to a resolution faster. Improve productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.\n\nOptimize office experiences and hybrid work collaboration with flexible workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. Whether you’re reserving your desk with Workspace Reservation, preparing for a client visit with Visitor Management, or finding your workstation with our wayfinding feature, you can do it all from the Workspaces tab.\n\nReimagine how your teams work with Zoom Workplace. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b1157315-f28a-43d1-8620-7c0627e54780.jpeg","url":"https://www.softwareadvice.com.au/software/101384/zoom","@type":"ListItem"},{"name":"Google Meet","position":5,"description":"Google Meet is a video conferencing app. It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. The solution enables users to make video calls with up to 30 users per high-definition video meeting.\n\n\nThe app allows users to join pre-scheduled meetings from calendar events, choose a link, enter meeting code and even dial in from their phones if the invitation includes a phone number. Google Meet integrates with G Suite versions of Google Calendar and Gmail and shows the complete list of participants and scheduled meetings. It shows a \"join\" button for users to connect to the meeting and provides options to mute and turn off the video during the meeting.\n\n\nGoogle Meet allows users to dial in phone numbers to access meetings, thus enabling users with slow or no internet connection to call in. However, dial-in numbers are only available to the G Suite enterprise edition customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67f5135c-65d4-4492-9315-67fa101d3dc7.png","url":"https://www.softwareadvice.com.au/software/185290/google-meet","@type":"ListItem"},{"name":"GoTo Meeting","position":6,"description":"An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. The Meeting solution, available to buy standalone, is trusted by millions of people every day for real time virtual communication and collaboration. Get a fast, easy and reliable professional online meeting solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. Nothing can match the momentum of your team or business when it’s fueled by an award-winning collaboration solution, the Meeting solution from GoTo Connect pairs productivity with flexibility to let employees work effectively anytime, anywhere on any device.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91d7c32b-f36e-462d-ae02-d0e638e413ab.jpeg","url":"https://www.softwareadvice.com.au/software/188188/gotomeeting","@type":"ListItem"},{"name":"Microsoft Teams","position":7,"description":"Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution.\n\nThe solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication.\n\nMicrosoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1132ef5c-7a9a-410d-adfb-bc4cb2e69a18.png","url":"https://www.softwareadvice.com.au/software/397766/microsoft-teams","@type":"ListItem"},{"name":"Webex Suite","position":8,"description":"Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.\n\nSeamless collaboration across devices, locations and organizations\n•\tUse any computer, tablet, phone, browser or Cisco devices to connect\n•\tCollaborate with people outside your organization as easily as those inside\n•\tMinimize app switching with bi-direction integrations with other popular business apps\n\nMake collaboration more interactive and engaging\n•\tReduce disruptions with background noise removal and voice enhancement\n•\tEnable audiences to share their reactions with animated emojis and gesture recognition\n•\tImprove audience engagement with next-gen dynamic polling and Q&A by Slido\n•\tCustomized the stage layout to focus on the content and people that matters most\n\nMake collaboration more inclusive\n•\tRemove language barriers with real-time language translation into 100+ languages\n•\tEnsure everyone’s voice can be heard with anonymous polling/Q&A by Slido\n•\tEncourage everyone to participate with breakout rooms that enable smaller group discussions\n\nLet Webex help you work smarter\n•\tMake meetings more productive with automatic transcriptions, notes and highlights\n•\tUtilize spaces to schedule team meetings and have recordings and transcripts automatically stored in the spaces for easy access\n•\tMonitor and manage your work-life balance and professional relationships with personal insights","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e60c0fa1-f0d4-40ac-a412-0b2261b1f9a0.png","url":"https://www.softwareadvice.com.au/software/430596/webex","@type":"ListItem"},{"name":"RingEX","position":9,"description":"RingEX is a cloud-based business communications solution that offers tools for Messaging, Video and Phone. Core features of the solution include conferencing, auto-recording and unlimited long-distance and local calling.\n\n\nRingEX is a fully integrated mobile-based phone system that helps keep employees connected via a variety of business and personal devices including smartphones, tablets, desktops and phones.\n\n\nThe RingCentral mobile app is integrated with the phone system and keeps employees connected to customers and colleagues from anywhere. Additionally, RingCentral integrates with basic email platforms and other applications such as Salesforce CRM, Box, Dropbox and Google Docs.\n\n\nRingEX gets businesses up and running within minutes. All phones are ready for immediate use and setup. Users can manage their own phone preferences without IT help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.softwareadvice.com.au/software/173497/officeuk","@type":"ListItem"},{"name":"Bitrix24","position":10,"description":"Bitrix24 is an online workspace platform designed to help businesses manage teams, sales, projects, and client relationships in one environment. It is suitable for organizations of various sizes and industries, including retail, real estate, professional services, and software development. The platform serves as a central hub for business operations by combining multiple tools into a single system.\n\nIt includes a CRM system for managing sales pipelines, leads, deals, and contacts, with communication options such as forms, chat, social media, telephony, and email. Project management tools offer features such as Kanban boards, Gantt charts, Scrum frameworks, time tracking, and workload management. Collaboration tools include team chat, video conferencing, shared calendars, and document storage. A website builder is also available for creating websites and online stores with e-commerce functionality.\n\nThe platform provides HR management tools such as employee directories, absence tracking, and company structure organization. An AI assistant, CoPilot, supports productivity in areas such as CRM, tasks, and communication. Workflow automation features include business process automation, rules, triggers, and no-code robotic process automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0d820dd6-6e0b-43de-becb-e9078a2d9fac.png","url":"https://www.softwareadvice.com.au/software/128326/bitrix24","@type":"ListItem"},{"name":"Zoho Meeting","position":11,"description":"Zoho Meeting is an online video conferencing solution suitable for single users as well as small to large-sized organizations. The solution can be used to host product launches, sales presentations, webinars, user education and online meetings.\n\nZoho Meeting allows users to instantly create secure online meetings with remote audiences using any computer operating system or any browser. Due to its browser-based technology, users don’t have to download any software or perform any installation to join the meeting. It is compatible with any browser and operating system.\n\nZoho Meeting enables the audience to join the online meeting directly from users’ websites using an embedded meeting widget. Users can also create audio conferencing through online voice calls from the computer or toll-based conference calls from the phone.\n\nZoho meeting allows users to send meeting invitation in 19 languages and schedule meetings based on audience timezone settings.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/794cfbab-e927-4022-82ae-89db1520c051.png","url":"https://www.softwareadvice.com.au/software/392389/zoho-meeting","@type":"ListItem"},{"name":"Nextiva","position":12,"description":"Nextiva is a customer experience management platform that consolidates all customer interactions into one AI-powered solution. The platform enables seamless conversations across traditional, digital and social channels, allowing businesses to engage customers anywhere, at any time. Nextiva offers tailored solutions for companies of all sizes, from small businesses to large enterprises, to help them acquire, retain and grow their customer base.\n\nNextiva's platform features advanced AI and automation capabilities. It includes an intelligent, AI-powered contact center, customer journey orchestration tools and real-time customer insights, enabling businesses to deliver personalized, context-driven support.  Additionally, the platform includes workforce engagement management solutions, with automations and tools that streamline management, reduce agent fatigue and increase retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.softwareadvice.com.au/software/2683/nextiva-business-voip","@type":"ListItem"},{"name":"Ringover","position":13,"description":"Ringover is the no.1 business phone system that gives you unlimited calls to 110 countries, video conferencing, SMS and group messaging, call recording, call whispering and more features focused on improving your teams productivity. No expertise needed. Integrate Ringover with major CRMs (Salesforce, HubSpot, Pipedrive etc.) or with your helpdesk tools in just a few clicks. \nWith Ringover, your professional communications are possible anywhere in the world - all it takes is an internet connection.\n\nGreatly scaling up in growth and adopted by over 10,000 users, Ringover is on track to become THE leader in European Cloud telephony, primed for rapid international development in the markets for Spain and the United Kingdom.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.softwareadvice.com.au/software/120988/ringover","@type":"ListItem"},{"name":"Talkdesk","position":14,"description":"Talkdesk is a cloud-based call center solution that helps businesses improve customer satisfaction while simultaneously reducing customer support costs. It uses interactive voice response (IVR), automatic call distribution (ACD) and skills-based routing, callers are routed to the agent who is most qualified to meet the needs based on customizable data.\n\n\nTalkdesk displays the caller's name, image, contact information, purchase history and contact history in the agent's browser in real-time so they can personalize their conversations. The system automates tasks, so a new profile is created whenever a new contact calls. When a call is missed, Talkdesk sends an email containing call data, a voicemail recording and a transcription. Managers and agents are also able to make data-driven decisions with call monitoring, call recording, and real-time and historical reporting.\n\n\nThe system integrates with several different programs including InfusionSoft, Salesforce, Desk.com, Zendesk and Shopify. Price is per rep per month. Support is offered via knowledge base, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af9001c5-04d1-4792-a867-0f398f0658c7.png","url":"https://www.softwareadvice.com.au/software/20039/talkdesk","@type":"ListItem"},{"name":"Google Voice","position":15,"description":"Google Voice is a cloud-based business phone system that provides users with a unique contact number to receive international calls, send text messages and transcribe voicemails, streamlining communications across the organization. The application allows businesses to centralize activities such as number assignment, porting and billing on the G Suite Admin console.\n\n\nKey features of Google Voice include usage reporting, call forwarding, private branch exchange (PBX) and contact management. It comes with an automated attendant, which lets users transfer calls to other extensions without requiring an intermediate operator. Additionally, users can configure system settings to automatically block spam calls and manage text messages across various devices.\n\n\nGoogle Voice facilitates integration with other applications of G Suite such as Hangouts Meet, Google Calendar and more. Pricing is available on monthly subscriptions and support is extended via phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18d6a0a9-1dd2-4d23-b27d-4be4b790c3de.png","url":"https://www.softwareadvice.com.au/software/171496/google-voice","@type":"ListItem"},{"name":"VoIP.ms","position":16,"description":"VoIP.ms is a cloud-based internet phone service solution designed to help businesses manage local, mobile and toll-free number portability across Canada and United States. Key features include voicemail, call waiting, caller ID, DID forwarding, call recording, music on hold, ring groups and three-way calling.\n\n\nTeams using VoIP.ms can create their own space and communicate with several people in the same conversation through audio conferencing capabilities. The solution enables users to handle high volumes of incoming calls by arranging them in queues, which can be configured to offer optimal customer service. It also offers multiple failover options, call hunting, time conditions and speed dialing. \n\n\nVoIP.ms provides sequencing, which allows businesses to create specific scenarios by combining recordings, DTMF and SMS options. The configurable voice response system helps users create numeric extensions for callers to reach the required parties, which can be managed from a single interface. \n\n\nWIth VoIP.ms, users can also create unique groups according to requirements such as work, family or friends, which can be filtered to be redirected to specific destinations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/edb3a1ce-4664-442a-945d-d1c3d5975192.png","url":"https://www.softwareadvice.com.au/software/185743/voipms","@type":"ListItem"},{"name":"Weave","position":17,"description":"Weave is a communication platform designed for small businesses that combines a phone system and communication tools to automate tasks, keep schedules full, get paid faster, and collect more reviews. Weave caters to various industries, including healthcare practices, home services, and other small businesses that rely on effective communication to drive growth.\n\nBusinesses can use AI-driven tools such as call intelligence, response assistant, and email assistant to streamline workflows, enhance customer experiences, and boost productivity. The platform also offers flexible payment options, including text to pay, online bill pay, buy now pay later, and payment plans, to help businesses get paid faster. Additionally, Weave provides AI-powered insights, automated scheduling reminders, and comprehensive analytics to improve customer retention and drive consistent growth. The platform can be accessed from a web browser or desktop app, and users can adjust the interface to fit the workspace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.softwareadvice.com.au/software/158992/weave","@type":"ListItem"},{"name":"GoTo Connect","position":18,"description":"GoTo Connect is the all-in-one phone, meeting and messaging software built for SMBs. It boasts an enterprise-class phone system with 100+ features with inclusive minutes for local, long distance & international calls; video and audio conferencing with screen share for up to 250 people; and messaging for 1:1, Group Chat, Team channels, file sharing, plus SMS for external messages.\n\nGoTo Connect brings communications together with the best admin tools on the market, #1 customer-rated support, and a full suite of customer engagement tools including webinars and contact center— all delivered on the most reliable platform, while priced to give incredible value.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/420d013e-1667-4846-a909-0e533179fe7d.jpeg","url":"https://www.softwareadvice.com.au/software/2766/goto-connect","@type":"ListItem"},{"name":"Dialpad AI Meetings","position":19,"description":"Dialpad Meetings is a cloud-based web conferencing solution that helps businesses of all sizes by combining messaging, voice and video. While it enables users to join meetings instantly without using a PIN, UberConference also lets participants share their screen. The software comes with Android and IOS application allowing users to launch meetings from any device and any place.\n\n\nDialpad Meetings' key features include services such as custom hold music, call controls, document sharing, integrated social profiles, local dial-in numbers, call recording, international calling, analytics, dial out to add callers, toll free calls and web conferences.\n\n\nWith its Chrome extension, users can schedule and start calls instantly.\n\n\nIn addition to this, Dialpad Meetings provides benefits lets users dial-in another person mid-call. Pricing of the product is based on monthly subscription and support is provided via email, phone and online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/18a0a7db-c306-461b-bd93-06e7ed049ecf.png","url":"https://www.softwareadvice.com.au/software/75348/uberconference","@type":"ListItem"},{"name":"Dialpad","position":20,"description":"Dialpad is an AI-enabled customer communications platform that includes a phone system, video conferencing, cloud contact center and virtual contact center. The platform is designed for businesses of all sizes and industries such as retail, insurance, technology and professional services.\n\nDialpad's AI capabilities provide notetaking, insights, and productivity features. The platform integrates with various business applications, such as G Suite, Office 365, Salesforce, Zendesk, Okta and others to create a seamless user experience. Additionally, it is built with enterprise-grade security and privacy features to ensure data protection and compliance.\n\nDialpad's comprehensive customer communications platform streamlines operations, enhances productivity and delivers a seamless customer experience. The platform includes three interconnected products: Dialpad Connect for phone calls, Dialpad Support for managing contact centers and Dialpad Sell, an automated sales dialer. Dialpad integrates voice, messaging, video and meetings into one platform accessible from any device with internet access. Additionally, it features a cloud telephony technology, such as WebRTC and the Opus codec, to provide VoIP call clarity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.softwareadvice.com.au/software/74028/dialpad","@type":"ListItem"},{"name":"Twilio","position":21,"description":"Twilio is a cloud communications platform that enables businesses to build, scale and operate their own customized communication solutions. The platform is designed to be customizable and easy to use, which means that businesses can tailor it to their specific needs. \n\nWhether it's adding new communication channels, creating custom workflows or integrating with third-party tools, Twilio makes it easy for businesses to create a communication solution that works for them. Additionally, the platform offers a serverless environment and visual builder, making it easy for businesses to build, deploy and run applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5f8535c3-3270-467d-a3bf-db8b9a2d0fc3.png","url":"https://www.softwareadvice.com.au/software/390005/twilio","@type":"ListItem"},{"name":"HubSpot Sales Hub","position":22,"description":"Supercharge your sales process with Sales Hub, a powerful and easy-to-use sales CRM that includes sales engagement tools, configure-price-quote (CPQ) functionality, and robust sales analytics and reporting for growing teams. Optimize your sales process with HubSpot CRM. Achieve total visibility with sales analytics and reporting. Streamline your outreach with sales engagement tools. Close more deals faster with configure-price-quote (CPQ) functionality. Sales Hub is built on the HubSpot Growth Platform, where you can bring your customer data, tools, and teams together in one central system of record. You can connect the tools you use with Sales Hub with over 500 apps in the HubSpot App Marketplace, APIs, and solutions partners.\n\n\nSales Hub is made for growing teams and offers four editions to help those looking to get started or who are growing rapidly. Get started with Sales Hub Free, Sales Hub Starter, Sales Hub Professional, or Sales Hub Enterprise. You shouldn’t have to outgrow your CRM -- HubSpot has got you covered every step of the way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63cf513a-7fc5-44fd-a340-e97ba7db1c90.png","url":"https://www.softwareadvice.com.au/software/21946/hubspot-sales-hub","@type":"ListItem"},{"name":"Five9","position":23,"description":"Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. \n\n\nPowered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more. \n\n\nThe AI-driven Five9 Engagement Workflow uses NLP and intelligent routing to get customers to the right agent while Five9 Genius derives customer intent data to provide agents with next step guidance before they pick up the phone. Four adjustable dialing modes skip no-answers and busy signals to triple agent talk time. \n\n\nFive9’s IVR with speech recognition can be used for common customer inquiries to free up agents for high-value interactions. Monitor, analyze and report on the contact center’s performance with real-time metrics and dashboards, and automatically sync all interactions with CRM. \n\n\nThe contact center can be up and running in a matter of days and can be scaled up or down based on business needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.softwareadvice.com.au/software/20063/five9","@type":"ListItem"},{"name":"3CX","position":24,"description":"3CX is a business communication platform that helps businesses streamline calling, video, and live chat. The platform has evolved from a PBX system into a full-featured communications solution that allows businesses to manage their voice, video and messaging needs.\n\nThe platform offers flexible on-premises and cloud deployment options. It provides a secure private solution with no data uploads to third parties. In addition to calling and video features, 3CX includes advanced contact center capabilities, including call queue strategies, detailed call reporting, recording, wallboards and switchboards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.softwareadvice.com.au/software/4936/3cx-phone-system","@type":"ListItem"},{"name":"Convoso","position":25,"description":"Convoso is an AI-powered virtual agent software designed to help automate customer interactions for call centers across various industries, including BPO, financial services, home services, insurance, lead generation, legal, real estate, solar, and telemarketing. It helps businesses manage customer engagement processes more efficiently.\n\nThe software uses advanced conversational AI to interpret complex customer inputs and provide natural responses in both voice and text formats. Virtual agents handle tasks such as lead qualification, scheduling callbacks, and sending reminders. The system supports workflow automation and operational efficiency. The platform includes compliance tools to assist businesses in adhering to telemarketing regulations. It offers multimode dialing support for various dialing methods to improve contact rates. Intelligent virtual agents enable call centers to manage more customer interactions while reducing operational costs. Reporting features allow businesses to monitor campaign performance and track metrics for ongoing improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.softwareadvice.com.au/software/2799/safesoft-contact","@type":"ListItem"}],"numberOfItems":25}
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