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description: Page 5 - Discover the best VoIP Software for your organisation. Compare top VoIP Software tools with customer reviews, pricing and free demos.
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title: Page 5 - Best VoIP Software - 2026 Reviews, Pricing & Demos
---

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# VoIP Software

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Page: 5 / 10\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4508/voip/software?page=4)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4508/voip/software?page=6)

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## Products

1. [VXT](https://www.softwareadvice.com.au/software/253345/vxt) — 4.8/5 (38 reviews) — VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your bus...
2. [VirtualPBX](https://www.softwareadvice.com.au/software/160417/virtualpbx) — 4.7/5 (36 reviews) — VirtualPBX is a cloud-based phone solution that caters to all-sized businesses. VirtualPBX enables companies to strea...
3. [Line2 Pro](https://www.softwareadvice.com.au/software/5537/line2-pro) — 3.6/5 (35 reviews) — Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small busin...
4. [SendHub](https://www.softwareadvice.com.au/software/4071/sendhub) — 4.3/5 (35 reviews) — SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD...
5. [Freshcaller](https://www.softwareadvice.com.au/software/436334/freshcaller) — 4.0/5 (35 reviews) — Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer e...
6. [Telzio](https://www.softwareadvice.com.au/software/162292/telzio) — 4.5/5 (34 reviews) — Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows p...
7. [Callture](https://www.softwareadvice.com.au/software/146272/callture) — 4.8/5 (32 reviews) — CALLTURE Communications is a cloud-based phone service that helps business and residential users to communicate with ...
8. [CloudAgent](https://www.softwareadvice.com.au/software/103643/ozonetel-cloudagent) — 4.5/5 (32 reviews) — CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via mu...
9. [Mikogo](https://www.softwareadvice.com.au/software/9623/mikogo) — 3.7/5 (32 reviews) — Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including ...
10. [NUACOM](https://www.softwareadvice.com.au/software/103829/nuacom) — 4.8/5 (30 reviews) — NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-...
11. [BroadVoice Cloud PBX](https://www.softwareadvice.com.au/software/5407/broadvoice-cloud-pbx) — 4.4/5 (30 reviews) — BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies bu...
12. [Talkroute](https://www.softwareadvice.com.au/software/75756/talkroute) — 4.3/5 (30 reviews) — Talkroute is a cloud-based business phone systems solution that helps small to large businesses manage text messaging...
13. [Switchvox Phone System](https://www.softwareadvice.com.au/software/5392/digium-switchvox) — 4.0/5 (29 reviews) — Digium Switchvox provides a cloud-based and on-premise phone system that helps users in unified communications. Busin...
14. [Zultys MX System](https://www.softwareadvice.com.au/software/5513/zultys-mx) — 3.7/5 (27 reviews) — Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Serie...
15. [Ytel](https://www.softwareadvice.com.au/software/177655/x5cloudcontactcenter) — 3.9/5 (26 reviews) — Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with d...
16. [Legwork](https://www.softwareadvice.com.au/software/415836/legwork) — 4.8/5 (25 reviews) — Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, ...
17. [CDR Call Reporting for Cisco](https://www.softwareadvice.com.au/software/273165/cdr-call-reporting-for-cisco) — 5.0/5 (25 reviews) — Variphy is a software application that helps call centers integrate Cisco Unified Communications Manager with an ente...
18. [RingCentral Engage Voice](https://www.softwareadvice.com.au/software/89362/ringcentral-engage-voice) — 4.5/5 (23 reviews) — RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce...
19. [Vonix](https://www.softwareadvice.com.au/software/102908/vonix) — 4.8/5 (23 reviews) — Vonix flex is a business VoIP solution that provides hands-on support and reliable service with all business phone pl...
20. [SpitFire](https://www.softwareadvice.com.au/software/75774/spitfire) — 4.5/5 (22 reviews) — Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers...
21. [Natterbox](https://www.softwareadvice.com.au/software/99614/freedom) — 4.1/5 (22 reviews) — Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for ...
22. [net2phone](https://www.softwareadvice.com.au/software/43108/net2phone) — 3.9/5 (21 reviews) — net2phone’s cloud PBX VoIP phone solution enables businesses to communicate in a variety of methods, whether voice, t...
23. [Zendesk Talk](https://www.softwareadvice.com.au/software/368594/zendesk-talk) — 4.5/5 (21 reviews) — Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. O...
24. [HoduPBX](https://www.softwareadvice.com.au/software/176821/hodupbx) — 5.0/5 (21 reviews) — HoduPBX is an IP PBX software designed to meet the communication needs of global businesses, emphasizing extreme cust...
25. [Reachify](https://www.softwareadvice.com.au/software/316170/reachify) — 4.7/5 (21 reviews) — Reachify is a restaurant phone technology solution. It offers call deflection, automation, text messaging and more to...

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## Related Categories

- [Business Phone Systems](https://www.softwareadvice.com.au/directory/1714/business-phone-service/software)
- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)
- [Call Recording Software](https://www.softwareadvice.com.au/directory/1718/call-recording/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Cloud PBX Software](https://www.softwareadvice.com.au/directory/4757/cloud-pbx-software/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/4508/voip/software)
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-----

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Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.\n\n\nLin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.\n\n\nPricing is on a per month subscription basis. Support is offered via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06a24b3b-632a-4cc8-899f-9e6b398c3d4a.png","url":"https://www.softwareadvice.com.au/software/5537/line2-pro","@type":"ListItem"},{"name":"SendHub","position":4,"description":"SendHub is a business voice over internet protocol (VoIP) solution. Integrated applications for PBX, Auto Dialer, ACD, CTI, workforce scheduling, softphone, SMS marketing and more are available within the system. This solution is suitable for businesses of all sizes.\n\n\nSendHub offers mobile apps for iOS and Android devices. It also features a messaging system which includes group texts. Users can share contacts and files with others.\n\n\nSendHub can be deployed either via the cloud or on-premise. 24/7 support is offered to users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1bd70c6-4511-4dc8-92f7-61c846849dc3.png","url":"https://www.softwareadvice.com.au/software/4071/sendhub","@type":"ListItem"},{"name":"Freshcaller","position":5,"description":"Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations. Powerful features such as multi-level IVRs, business hours, and holiday settings help your agents manage call volumes without compromising your customer experience. You can reduce your resolution times with advanced and automated routing capabilities and swiftly direct your customers to the right experts. \n\nWith Freshdesk Contact Center you have a future-ready system with advanced voice bots, speech-enabled IVR, and native voice intelligence features such as post-call transcription. Whether you want to look into your day-to-day operations or need insights to make scaling-up decisions, we have extensive reporting and analytics to ensure you are always in the know. Freshdesk Contact Center integrates with leading CRM and Helpdesk tools, to enable your sales and support teams to work productively.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/516772ea-bbaf-4afe-9152-32b62c69714b.png","url":"https://www.softwareadvice.com.au/software/436334/freshcaller","@type":"ListItem"},{"name":"Telzio","position":6,"description":"Telzio is a cloud communications provider that offers small business phone system. It includes trunking that allows professionals to connect calls with the phone network so businesses don’t have to look for a third-party SIP provider.\n\n\nThe key features include call management, account management, conferencing and voicemail. The Call flow feature enables professionals to route incoming calls to available team members. Managers can create visual flow charts to track routing process to ensure organized workflows.\n\n\nThe solution is priced on pay-as-you-go model with no monthly or annual subscriptions. The pricing suits the needs of small businesses and startups. The platform can be integrated with third-party solutions such as Vtiger, Zapier, Stripe, Google Analytics and Webhooks that helps users with additional features and modules.\n\n\nIts phone system includes PBX applications, such as an auto attendant, conferencing calling and hold music.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a33a5e03-6702-4f8e-86e3-a44374256457.png","url":"https://www.softwareadvice.com.au/software/162292/telzio","@type":"ListItem"},{"name":"Callture","position":7,"description":"CALLTURE Communications is a cloud-based phone service that helps business and residential users to communicate with their staff and clients via phone, email, chat, video and text messages. It includes an interactive voice recorder (IVR), multiple extensions, voicemail recording and playback, on-hold music and call blast features.\n\n\nBased out of Canada, CALLTURE enables businesses to make unlimited inbound and outbound calls throughout the country. It allows business to record, set up and play greeting messages for their callers. Callers can also leave voicemails in case they are not connected with an agent.  \n\n\nCALLTURE comes with a PBX phone system that enables callers to make and receive calls, route calls to peers, divert calls to their landline or personal mobile and leave voicemails for their callers when they are away. The phone system includes features like 3-way calling, caller ID, speed dial, speakerphone, distinctive rings and more.\n\n\nCALLTURE is available on a per user per month subscription basis and offers phone-based technical support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ab55ab53-dc3a-4e5d-9c04-c31e6bd411af.png","url":"https://www.softwareadvice.com.au/software/146272/callture","@type":"ListItem"},{"name":"CloudAgent","position":8,"description":"CloudAgent is a cloud-based call center solution that enables businesses to engage and interact with customers via multiple channels including voice, chat, email, SMS messages and social media platforms. Professionals can utilize the preview dialer to view customer information and requirements before dialing business calls.\n\n\nCloudAgent allows enterprises to monitor the number of incoming, outgoing or missed calls, filter do not disturb (DND) numbers and scrub Indian mobile numbers using National Customer Preference Register (NCPR) and National Do Not Call (NDNC) data. Administrators can gain visibility into business metrics and key performance indicators (KPI) through analytical reports. Additionally, it lets users create trigger events to streamline workflows across applications.\n\n\nCloudAgent facilitates integration with various third-party systems such as Sugar CRM, Zendesk, Google Analytics and more. Pricing is available on request and support is extended via phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16a7d7b0-20a9-4e30-a449-20f6386caa4e.png","url":"https://www.softwareadvice.com.au/software/103643/ozonetel-cloudagent","@type":"ListItem"},{"name":"Mikogo","position":9,"description":"Mikogo is a web conferencing solution that allows participants to join meetings within their web browsers (including browsers on mobile devices) without downloading plugins or using Flash.\n\n\nKey features include the ability to grant presenter desktop-sharing privileges to participants, remote control over participants’ computers, a multi-user whiteboard for annotation and drawing and selective sharing of applications/windows.\n\n\nMikogo offers both personal and business accounts. Personal accounts are free, though they are limited to three participants per room and don’t include web conferencing features like whiteboards.\n\n\nBoth perpetual licenses and monthly subscription licenses are available with Mikogo. Basic licenses are for a single host with up to three participants per room, pro licenses are for a single host with up to 25 participants per room and enterprise licenses are for unlimited hosts with up to 25 participants per room and three simultaneous conferencing sessions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41ce5de7-c101-4d48-b0fc-836fbda9ff50.jpg","url":"https://www.softwareadvice.com.au/software/9623/mikogo","@type":"ListItem"},{"name":"NUACOM","position":10,"description":"NUACOM is a call center and business VoIP solution that helps manage business operations using softphones, IVR, auto-attendant, conferencing room, number porting and more. The centralized platform allows supervisors to maintain wallboard of agents' activities and record inbound and outbound conversations in compliance with GDPR regulations to improve outcomes.\n\n\nKey features of NUACOM include call queue management, analytics, encryption, user localization, performance tracking, and data monitoring. It includes a smart call transfer functionality, which lets employees forward calls to a specific agent or a group and manually or automatically switch calls from desk phones to mobiles. Additionally, the IVR design tool enables administrators to configure greeting messages, menus or call workflows and record crucial data including custom call ID, number-name, phonebook and more.\n\n\nNUACOM uses API and Zapier to integrate with several third-party applications such as Salesforce, Hubspot, Pipedrive, Agile CRM, amoCRM, Streak and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45e7a40e-bbad-4543-8d23-e5ebae7d97cb.png","url":"https://www.softwareadvice.com.au/software/103829/nuacom","@type":"ListItem"},{"name":"BroadVoice Cloud PBX","position":11,"description":"BroadVoice b-Hive helps call and collaborate from anywhere with a single cloud communication solution that unifies business phones, video conferencing, texting and collaboration under a single phone number.\n\nUntether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.\n\nOur suite of products is ideal for small to medium sized businesses that need an efficient and easy-to-use platform to connect with their internal teams or customers.\n\nA full suite of essential features:\n\nUnlimited International Calling\n- Call globally to over 200 countries without overages.\n\nCall Recording\n- Includes 500 MB of storage per seat.\n\nAuto Attendant\n- Manage your company call menus from the admin panel.\n\nTeam Collaboration\n- Messaging and soft-phone abilities to collaborate from anywhere.\n\nCall Analytics\n- Track inbound call breakdown, origin and demographics.\n\nMobile App\n- Call recording, text, SMS from b-hive app.\n\nOne Number\n- One number for calls, faxes and text messages.\n\nSD-Wan\n- Make your network VoIP ready and ensure call quality.\n\nCall Paths\n- A cost-effective pricing option for limited call volume.\n\nBursting\n- Instantly expand your call capacity so there’s never a busy signal.\n\nVisual Voicemail\n- Speech-to-text lets you read voicemails from anywhere.\n\nVirtual Fax\n- Send and receive faxes by email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/704dd5f0-bf77-49f8-9f12-ff2905472826.png","url":"https://www.softwareadvice.com.au/software/5407/broadvoice-cloud-pbx","@type":"ListItem"},{"name":"Talkroute","position":12,"description":"Talkroute is a cloud-based business phone systems solution that helps small to large businesses manage text messaging, online conferences, voicemails and more. The platform allows users to make and receive calls seamlessly from desktops, browsers or smartphones. Talkroute offers a variety of features such as call forwarding, reporting, user permissions, voicemail transcription, call stacking, audio library and screen sharing. Pricing is based on monthly subscriptions and support is extended via chat, email, phone, FAQs and knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/01c4e400-6714-4c54-a43c-8f5eb3d16949.png","url":"https://www.softwareadvice.com.au/software/75756/talkroute","@type":"ListItem"},{"name":"Switchvox Phone System","position":13,"description":"Digium Switchvox provides a cloud-based and on-premise phone system that helps users in unified communications. Businesses with multiple locations deploy hybrid Switchvox systems, in which on-premise and cloud-based systems at multiple offices are peered to work together as a single system. The solution provides licensed users access to the system's capabilities so that users do not have to be individually licensed for features such as call recording. It provides mobile apps for Android and iOS devices.\n\n\nDigium Switchvox enables unified communications for end users via the Switchboard client, which can be utilized for click-to-call, instant messaging and presence. The Mobile app allows employees to access PBX features with mobile devices. Contact centers can also utilize features such as call queuing and Interactive Voice Response (IVR).\n\n\nDigium Switchvox offers SIP trunking for businesses that need to connect calls to and from the traditional phone network, but businesses can also use third-party SIP trunks. Support is provided via knowledge base, email and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ae4c6536-440a-4e20-a002-ede8800d3f91.png","url":"https://www.softwareadvice.com.au/software/5392/digium-switchvox","@type":"ListItem"},{"name":"Zultys MX System","position":14,"description":"Zultys offers a line of unified communications (UC) solutions and phone system equipment known as the Zultys MX Series. Zultys MX systems support on-premise, cloud-based and hybrid deployments for businesses of all sizes. The solution also offers a proprietary line of IP phones that integrates with the MX systems to provide single-vendor communications environment.\n\n\nZultys MX series offers the MXIE client for end users that integrates presence, email, softphone calling, call control, faxing and video calling in a single application. Contact center features, such as an outbound dialer, are also provided within the solution.\n\n\nOther features of The Zultys MX System includes call forwarding, advanced call routing, automated attendant, voicemail to email, and built-in reports. The solution enables users to customize call distribution to agents and select in-queue announcement or music on-hold.\n\n\nLicensing for Zultys cloud is user-based. Support is available via knowledge base, user manuals, video tutorials and online help form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d9262580-e977-4c22-8a9a-228d5eedf5f5.png","url":"https://www.softwareadvice.com.au/software/5513/zultys-mx","@type":"ListItem"},{"name":"Ytel","position":15,"description":"Ytel Contact Center is a cloud-based integrated marketing suite that caters to SMB call centers and businesses with dedicated phone support teams, helping them manage multi-channel communications.\n\n\nThe solution offers features including automated call distribution, auto-dialing, voice response and a scripting module. YTel is accessible via various mobile devices. It also offers a mobile application for iOS and Android devices.\n\n\nUsers have access to real-time agent reporting to generate metrics on call lengths and performance. A dashboard is provided to centralize reporting and allows users to analyze data based on customizable boundaries.\n\n\nFilters are malleable for businesses to prioritize the analytics that is valuable to them while call recordings, lead reviews, and contact searches are available as standard applications. YTel Contact Center provides built-in apps through LeadBeam, VoicePath, and VoiceAnalytics.\n\n\nSupport is offered via phone, email and through other online resources.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2ebf8750-f389-44e0-8a08-ad0ebd6a6e27.png","url":"https://www.softwareadvice.com.au/software/177655/x5cloudcontactcenter","@type":"ListItem"},{"name":"Legwork","position":16,"description":"Dental one-stop shop for attracting, retaining, and delighting patients. Integrate your patient engagement software, dental marketing, websites, and office phones with Legwork innovative solutions. \n\nManage online booking, two-way texting, patient paperless forms, appointments reminders, tele-Dental, online payments, patient reviews, practice metrics, and more all from one dashboard.  Your Dental team can write and respond to text messages from within the dashboard and collect patient reviews for your Facebook and Google profiles. Paired with Legwork Phones, Call Pop-Up enables your team to view vital information from incoming patient calls. \n\nAttract and convert prospective clients to scheduled patients using Legwork digital advertisement and dental websites, alongside patient assessments and automated follow-up communications. Keep your information up-to-date across the web and boost your SEO using Legwork Listings. Patient Portals make it easy for current patients to view appointments, make payments, and complete digital forms. \n\nPricing is available on monthly subscriptions (no setup fee) and includes award-winning support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/adf91b55-9b4e-4e7e-a5d4-530f4fd93a93.png","url":"https://www.softwareadvice.com.au/software/415836/legwork","@type":"ListItem"},{"name":"CDR Call Reporting for Cisco","position":17,"description":"Variphy is a software application that helps call centers integrate Cisco Unified Communications Manager with an enterprise solution for business analytics, reporting, and customer relationship management (CRM). This can be used to track the number of calls your organization receives, information about who is calling and how they get in touch with recipients and how much it costs the organization to answer calls.\n\nVariphy is developed specifically for service providers, aggregators, and VARs to streamline reporting, analysis, and customer management tasks associated with their networks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/640f671e-7f46-4a8e-871c-47a844908f88.png","url":"https://www.softwareadvice.com.au/software/273165/cdr-call-reporting-for-cisco","@type":"ListItem"},{"name":"RingCentral Engage Voice","position":18,"description":"RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce agent downtime and time between calls, so your agents spend more time making valuable customer connections and converting leads. \n\nMake your contact center more efficient and effective with RingCentral's auto dialer and maximize your agent's productivity. Set your agents up to deliver a better customer experience, save money and time, and increase the likelihood of reaching successful leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/78b4eaaa-6731-4f31-a40d-49ca47456abd.png","url":"https://www.softwareadvice.com.au/software/89362/ringcentral-engage-voice","@type":"ListItem"},{"name":"Vonix","position":19,"description":"Vonix flex is a business VoIP solution that provides hands-on support and reliable service with all business phone plans for small and medium businesses across the U.S. This cloud-based communication platform helps businesses connect from anywhere at any time. With simple set-up and a direct line to the reliable in-house support team, Vonix will assist businesses every step of the way. Set-up can all be done remotely so that businesses can simply plug in and start calling.\n\n\nVonix Flex is a unified communication platform built with small businesses in mind. Businesses are able to add accounts and manage lines as companies grow. Users have access to features like interactive voice menus, voicemail transcription, call recording, custom call routing, text messaging, and call analytics. With the Vonix desktop application, simple click to call features, users can staying connected while working remotely. Plus, users can call and text from a business number on any device through the mobile softphone app. Enterprise and call center accounts can access even more advanced features.\n\n\nVonix offers the simple yet powerful Polycom suite of products to customers who choose desk hardware. Vonix’s softphone solution is available for Apple and Android devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/06f8333f-421c-4c08-ae4f-e04c8bd17bb8.png","url":"https://www.softwareadvice.com.au/software/102908/vonix","@type":"ListItem"},{"name":"SpitFire","position":20,"description":"Designed as a hybrid call center solution, SpitFire Enterprise utilizes powerful dialing tools to assist call centers in the telemarketing, financial services, healthcare, and education industries launch blended inbound and outbound campaigns. SpitFire Enterprise provides 5 dialers: Predictive Dialer, Fixed Rate Dialer, Quick Connect Dialer, Preview Dialer, and Manual Dialer. In addition, SpitFire Enterprise also provides dynamic caller ID, cell number identification (CNI), and integrated support services from SpitFire's technical and programming team. \n\n\nWith SpitFire, agents can view all prospect details such as general info, interaction history, account notes, and callback history. Agents are also able to schedule callbacks using an integrated callback scheduler and communicate and collaborate with managers/co-workers using chat messaging functionality. For administrative capabilities, managers can view real-time statistics for agents/lists/campaigns, monitor agent activity and provide whisper coaching, generate comprehensive reports, manage time zones, reassign and reschedule callbacks, control dial ratio, duplicate campaigns and accounts, assign manager and agent permissions, and more.\n\n\nSpitFire Enterprise also provides built-in CRM integration, a SQL builder tool with Microsoft SQL Database integration, and a text-to-speech add-on tool.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9d2de00d-e89c-44c6-a76f-5ac81cbcd94d.png","url":"https://www.softwareadvice.com.au/software/75774/spitfire","@type":"ListItem"},{"name":"Natterbox","position":21,"description":"Natterbox exists to push the boundaries of customer experience. As the fastest-growing Salesforce voice solution for successful sales and contact center teams, Natterbox provides industry-leading cloud-based voice technology that has enabled 1000s of businesses worldwide to transform their voice communication and the way they interact with customers. Today’s innovative, global businesses like Alo Yoga, Berkshire Hathaway Group, TGI Fridays and Virgin Wines rely on Natterbox to make data-driven decisions and deliver outstanding customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fef01285-3908-4c2f-ab42-711b83238fbc.png","url":"https://www.softwareadvice.com.au/software/99614/freedom","@type":"ListItem"},{"name":"net2phone","position":22,"description":"net2phone’s cloud PBX VoIP phone solution enables businesses to communicate in a variety of methods, whether voice, texting, messaging or web chat, over an array of devices, in the office and on the go. The net2phone solution features free desk phones, free calling to over 20 countries and is completely scalable.  The fully integrated service can be used with a desk phone, softphone and mobile app.  An intuitive dashboard allows businesses to make and receive calls, access messages, listen to voicemail and manage the entire communications platform. Powerful analytics and reports help companies identify trends, gain insights into activities and get more out of their communications platform.\n\n\nPricing is available on request and U.S.-based support is available 24 x 7.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c199b8e-69ca-4e3a-a0dd-09bc34e5d5da.png","url":"https://www.softwareadvice.com.au/software/43108/net2phone","@type":"ListItem"},{"name":"Zendesk Talk","position":23,"description":"Zendesk provides a cloud-based voice solution for organizations needing a unified customer communications platform. Our support engineers collaborate with your internal team to ensure that our voice solution meets your unique needs and integrates seamlessly with your existing system. Users can also access detailed call reports, monitor calls for quality assurance, and record calls for training purposes. Zendesk Talk is sold within the Zendesk Suite. The Suite is available in 5 different plans. Contact Zendesk or view their pricing page to see which option is best for your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6eca5f6d-6995-420e-81af-fbca75920a45.png","url":"https://www.softwareadvice.com.au/software/368594/zendesk-talk","@type":"ListItem"},{"name":"HoduPBX","position":24,"description":"HoduPBX is an IP PBX software designed to meet the communication needs of global businesses, emphasizing extreme customization for each client. The system is highly customizable, boasting extensive capabilities such as auto attendant, call monitoring, and real-time analytics and reporting. Moreover, HoduPBX integrates with various CRM systems and supports various hardware devices, offering flexibility to businesses seeking a communication solution.\n\nKey features of HoduPBX include multi-tenant support, prepaid and postpaid billing options, auto provisioning, payment gateway integration, least cost routing, audio conference, and real-time analytics. The software also encompasses functionalities like add-on modules, SIP trunking, queue pro, voice transcription, and webphone, catering to diverse business requirements across multiple platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2fe330f0-446a-44eb-85a7-55850f6e6fe4.jpeg","url":"https://www.softwareadvice.com.au/software/176821/hodupbx","@type":"ListItem"},{"name":"Reachify","position":25,"description":"Reachify is a restaurant phone technology solution. It offers call deflection, automation, text messaging and more to allow restaurant customers to quickly and easily get what they need, when they need it, without delays. How it works: 1) The customer calls in. 2) They receive a short self-serve menu with options. 3) They select an option, and they receive a text message with a URL or other assistance right to the phone in their hand. No searching for links, no fumbling with websites - they get exactly what they want immediately.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c134864-3afb-4ee7-a3c5-811cad2a4847.png","url":"https://www.softwareadvice.com.au/software/316170/reachify","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4508/voip/software?page=5#itemlist","numberOfItems":25}
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