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description: Page 2 - Discover the best IT Management Software for your organisation. Compare top IT Management Software tools with customer reviews, pricing and free demos.
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title: Page 2 - Best IT Management Software - 2026 Reviews, Pricing & Demos
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# IT Management Software

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## Products

1. [EZO](https://www.softwareadvice.com.au/software/25443/ezofficeinventory) — 4.6/5 (1543 reviews) — EZO is a cloud-based asset management software designed to help organizations track, manage, and maintain physical as...
2. [Asset Panda](https://www.softwareadvice.com.au/software/191656/asset-panda) — 4.6/5 (1363 reviews) — Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset track...
3. [GitLab](https://www.softwareadvice.com.au/software/28004/gitlab) — 4.6/5 (1215 reviews) — GitLab is your intelligent orchestration platform for DevOps. GitLab is a unified platform for the full software deve...
4. [ISL Light](https://www.softwareadvice.com.au/software/71943/isl-online) — 4.7/5 (779 reviews) — ISL Online is a remote support solution for virtually all industry verticals including healthcare, information techno...
5. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
6. [Spiceworks Cloud Help Desk](https://www.softwareadvice.com.au/software/365499/spiceworks-network-management-software) — 4.4/5 (584 reviews) — Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administ...
7. [SolarWinds Service Desk](https://www.softwareadvice.com.au/software/30413/samanage) — 4.6/5 (577 reviews) — SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITS...
8. [Jamf Pro](https://www.softwareadvice.com.au/software/228817/jamf-pro) — 4.7/5 (543 reviews) — Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor p...
9. [SysAid](https://www.softwareadvice.com.au/software/158389/sysaid-it-crm) — 4.5/5 (511 reviews) — SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT servic...
10. [Iru](https://www.softwareadvice.com.au/software/71745/Iru) — 4.9/5 (477 reviews) — Iru is the AI-powered IT \&amp; security platform used by the world's fastest-growing companies to secure their users,...
11. [Atera](https://www.softwareadvice.com.au/software/125932/atera) — 4.5/5 (446 reviews) — Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a d...
12. [Remote Desktop Manager](https://www.softwareadvice.com.au/software/116733/remote-desktop-manager) — 4.6/5 (412 reviews) — Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help I...
13. [ManageEngine Patch Manager Plus](https://www.softwareadvice.com.au/software/360434/manageengine-patch-manager-plus) — 4.6/5 (376 reviews) — Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize, and large enterpris...
14. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (357 reviews) — Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers an...
15. [ServiceNow](https://www.softwareadvice.com.au/software/27432/service-now) — 4.5/5 (344 reviews) — ServiceNow is an IT service management solution that provides asset management, change and release management, incide...
16. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews) — Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor we...
17. [PDQ Deploy & Inventory](https://www.softwareadvice.com.au/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews) — PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Libra...
18. [LogMeIn Central](https://www.softwareadvice.com.au/software/232924/logmein-central) — 4.5/5 (333 reviews) — LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage the...
19. [IT Glue](https://www.softwareadvice.com.au/software/351312/it-glue) — 4.6/5 (331 reviews) — IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Feature...
20. [Pipefy](https://www.softwareadvice.com.au/software/447784/pipefy-procurement) — 4.6/5 (319 reviews) — Pipefy is a business orchestration and automation platform designed to help organizations digitize and automate proce...
21. [Pulseway](https://www.softwareadvice.com.au/software/36599/pulseway) — 4.7/5 (310 reviews) — Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monito...
22. [Milvus](https://www.softwareadvice.com.au/software/246233/milvus) — 4.8/5 (298 reviews) — Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available...
23. [ConnectWise PSA](https://www.softwareadvice.com.au/software/91525/connectwise-manage) — 4.1/5 (273 reviews) — ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses ...
24. [JumpCloud Directory Platform](https://www.softwareadvice.com.au/software/180508/jumpcloud-directory-as-a-service) — 4.6/5 (264 reviews) — JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or ...
25. [Splunk Enterprise](https://www.softwareadvice.com.au/software/234262/splunk-enterprise) — 4.6/5 (259 reviews) — The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includ...

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## Related Categories

- [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software)
- [Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4307/network-monitoring/software)
- [Change Management Software](https://www.softwareadvice.com.au/directory/4244/change-management/software)
- [IT Service Software](https://www.softwareadvice.com.au/directory/4207/it-service/software)
- [Incident Management Software](https://www.softwareadvice.com.au/directory/4577/incident-management/software)

## Links

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- [All Categories](https://www.softwareadvice.com.au/directory)

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Pricing is either per asset or per user.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b831c1bc-2ed4-41d7-bf27-38298eaf8155.png","url":"https://www.softwareadvice.com.au/software/191656/asset-panda","@type":"ListItem"},{"name":"GitLab","position":3,"description":"GitLab is your intelligent orchestration platform for DevOps. \n\nGitLab is a unified platform for the full software development lifecycle, consolidating planning, source code management, CI/CD, security, and deployment in a single application. Teams eliminate context switching and manual handoffs, maintaining continuous flow from idea to production.\n\nBuilt-in CI/CD includes code testing, artifact management, environment management, and feature flags. Security runs continuously throughout development: SAST, DAST, dependency scanning, secret detection, container scanning, and IaC scanning.\n\nGitLab Duo Agent Platform brings team-level agentic AI to the entire lifecycle: code generation, automated code review, issue-to-merge-request flows, pipeline remediation, and vulnerability triage. Multiple agents work in parallel while developers steer.\n\nGitLab supports flexible deployment: SaaS, self-managed, dedicated single-tenant, and FedRAMP-compliant environments for government.\n\nContact us to learn more today.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a4c64d3-570d-43a0-9ab9-725c546efdf4.png","url":"https://www.softwareadvice.com.au/software/28004/gitlab","@type":"ListItem"},{"name":"ISL Light","position":4,"description":"ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It allows users to access and control client devices for diagnostics and customer support. Key features include screen sharing, permission management, unattended access to remote computers, chat messaging, session recording, WakeOnLAN, and RDP routing.  \n\n\nISL Online lets businesses invite clients to join support sessions using a unique session code generated by the solution. The service provider can view the client's screen and control the remote computer or offer mobile device support. Operators can start a remote support session from a live chat (included in the license). The client only clicks on a link and gets connected without typing in the session code. The solution also allows operators to transfer an active session to other operators by sending an email invitation. The software is easy to use, translated into 28 languages, and used in 100+ countries. \n\n\nISL Online enables businesses to customize the solution by adding their own logo and brand colors, while it also offers advanced customization options, including white labeling for big enterprises. The solution provides two-factor authentication and AES 256-bit data encryption.\n\n\nServices are offered in the cloud as well as on-premise. ISL Online offers a license plan which does not limit the number of users, installations or end-points you support. Customer support is available via a knowledge base, online chat, and phone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.softwareadvice.com.au/software/71943/isl-online","@type":"ListItem"},{"name":"JIRA Service Management","position":5,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.com.au/software/116349/jira-service-management","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":6,"description":"Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer support via multiple channels and tracking agent's’ performance, among others. Support agents can closely monitor every IT incident and track abrupt changes occurring in the network.\n\n\nThe self-service portal allows users to submit tickets, track progress and view informative resources from the knowledge base. With Spiceworks, businesses can also create a centralized knowledge base from where users can get information on periodic or regular inquiries. Spiceworks also offers a team management dashboard to help management view and track key performance metrics.\n\n\nSpiceworks also offers an on-premise version for businesses that want to set up and manage their in-house help desk operations locally. IT professionals can also manage tickets on their Android and iOS based smartphones using Spiceworks Mobile app. Professionals can also connect with the global Spiceworks community to share tips and best practices with the global professionals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.softwareadvice.com.au/software/365499/spiceworks-network-management-software","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":7,"description":"SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses respond to service requests in a timely manner, resulting in improved support.\n\n\nSolarWinds Service Desk is a cloud-based software offered for an annual subscription. In the system, users can manage service tickets and company assets. It also works on the go from any smartphone or tablet equipped with a web browser.\n\n\nSolarWinds Service Desk integrates with other applications, including Google Apps, Salesforce.com, OneLogin and over 140 other applications. Users can submit service tickets through either email or the inbuilt self-service portal. The portal empowers users to search for a solution independently using the system's configurable knowledge base. Customers can also submit a new request and check on the status of a pending issue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.softwareadvice.com.au/software/30413/samanage","@type":"ListItem"},{"name":"Jamf Pro","position":8,"description":"Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include automated scanning, network management, remote protection, vulnerability mapping and device recognition.\n\n\nThe application comes with functionality which sends users notifications when new patches are published, evaluates patches and package updates. Team members can use the system’s self-service portal to push a patch and install it automatically. The solution lets users keep all devices up to date by deploying upgrades and tracking the upgrade progress across the environment.\n\n\nJamf Pro enables teams to collect hardware, software and security configuration details from Apple devices and generate custom reports. It is available on a monthly subscription and support is provided via phone and email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8ecc6f4b-7c01-4f09-9817-d60c5d3f1347.png","url":"https://www.softwareadvice.com.au/software/228817/jamf-pro","@type":"ListItem"},{"name":"SysAid","position":9,"description":"SysAid is an IT service management (ITSM) platform that helps organizations automate workflows and optimize IT service delivery. The platform caters to a variety of industries, including education, healthcare, manufacturing and managed service providers. It provides a suite of AI-powered capabilities to streamline operations and enhance productivity.\n\nThe platform includes features such as the AI Agent Builder, SysAid Copilot and AI Chatbot via Microsoft Teams. These enable organizations to automate tasks like ticket categorization, routing, and generating case summaries with sentiment analysis. Additionally, the asset management capabilities allow users to view, secure and manage assets directly from the service desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.softwareadvice.com.au/software/158389/sysaid-it-crm","@type":"ListItem"},{"name":"Iru","position":10,"description":"Iru is the AI-powered IT & security platform used by the world's fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access, endpoint security & management, and compliance automation—collapsing the stack and giving IT & Security teams time and control back.\n\nThe Problem\nIT & Security teams today juggle dozens of point solutions with separate consoles and data silos. There's no shared context or single view, so work slows and risk grows. Nearly half of teams cite overlapping tools as their top challenge. The stack is the problem.\n\nIru collapses the stack by bringing together the capabilities every business relies on. When they live in one place, they inform each other, and everything works better.\n\nAt the core is the Iru Context Model—a living map of your environment. On top of it sits Iru AI, which transforms complex data into clear, strategic insights and enables all products to inform and improve each other.\n\nThe Platform\nIru gives you a single view of your users, apps, and devices through six integrated products:\n- Workforce Identity delivers passwordless single sign-on with device-bound passkeys, context-aware access to every app, and automated user lifecycle management.\n- Endpoint Management provides advanced automation to onboard users, update apps, and enforce policies across Apple, Windows, and Android—all with a single lightweight endpoint agent.\n- Endpoint Detection & Response stops advanced and emerging threats with machine learning-enhanced detections, autonomous containment, and remediation in real time across Mac and Windows.\n- Vulnerability Management gives full visibility into software risk on Mac and Windows with autonomous response to patch vulnerable software, prioritized by Iru AI.\n- Compliance Automation is AI-native—transforming frameworks into tailored controls, breaking them into tasks, and mapping evidence automatically to keep you audit-ready.\"\n- Trust Center provides a public portal to share certifications, reports, and security posture to accelerate deals, with security questionnaires answered by Iru AI.\n\nBuilt for the AI Era\nIru AI is designed from the ground up to connect agents across identity, endpoints, and compliance. Powered by the Iru Context Model, it understands your users, devices, and apps to act safely, intelligently, and in context across your organization. This gives IT & Security teams time and control back.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fbc7072f-654f-49f7-9fc8-6ae0b6bb3b84.png","url":"https://www.softwareadvice.com.au/software/71745/Iru","@type":"ListItem"},{"name":"Atera","position":11,"description":"Atera is an agentic AI platform that assists with IT management, ticketing, and more. It offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. It combines RMM, helpdesk, ticketing, and automation to optimize downtime, improve SLAs, and more.\n\nIntroducing Robin, an autonomous IT solution, that cuts 40% of your IT workload, supports users 24/7, and acts like a personal AI technician.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.softwareadvice.com.au/software/125932/atera","@type":"ListItem"},{"name":"Remote Desktop Manager","position":12,"description":"Remote Desktop Manager (RDM) is an all-in-one remote connection and credential management solution designed to help IT professionals, helpdesk technicians, and managed service providers (MSPs) simplify and secure their daily operations. Instead of juggling dozens of tools, passwords, and remote sessions, RDM puts everything in one place—making your work faster, safer, and easier to manage.\n\nWho It’s For\n\nIndependent IT professionals and freelancers who need a reliable way to organize and secure multiple connections.\n\nSMBs and growing IT teams that want to centralize credential storage, enforce security, and collaborate securely.\n\nMSPs and helpdesk technicians managing remote sessions across multiple clients or departments.\n\nEnterprises needing scalability, advanced auditing, and integration with identity providers.\n\nUnique Benefits\n\nCentralized Remote Connection Management\nRDM supports over 50 protocols—including RDP, SSH, VNC, VPNs, and web applications—so you can manage all your sessions from a single platform. This saves time, reduces clutter, and helps you work more efficiently.\n\nSecure Credential Handling\nPasswords and credentials are stored in encrypted vaults. With credential injection, users can launch remote sessions without ever seeing sensitive information. For teams, shared vaults and role-based permissions ensure credentials are distributed securely.\n\nAccess Control & Compliance\nMulti-factor authentication (MFA), role-based access control (RBAC), and approval workflows allow you to enforce least-privilege policies. Detailed logging and reporting provide accountability and simplify compliance with industry standards like PCI DSS, HIPAA, or ISO.\n\nWork Anywhere, Anytime\nRDM works on Windows, macOS, Linux, iOS, and Android. Offline mode ensures you can still access connections and credentials securely even when you’re disconnected.\n\nScalability to Fit Any Team\n\nFree / Solo Edition: Perfect for independent users who don’t need team-sharing features.\n\nTeam Edition: Adds collaboration tools, shared vaults, granular security, and auditing for IT teams and MSPs.\n\nSupport You Can Count On\n\nWith Devolutions, you’re not just buying software—you’re gaining a partner. RDM is backed by responsive customer support, extensive documentation, and an active user community. Regular updates bring new features, integrations, and improvements, so the product grows with your needs.\n\nThe Bottom Line\n\nRemote Desktop Manager gives IT professionals a secure, scalable, and user-friendly way to manage remote sessions and credentials. Whether you’re an independent user or part of a large IT department, RDM helps you save time, improve security, and stay organized—all while giving you the flexibility to scale as your business grows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df3d6454-af7d-4469-85dd-d1cd3dd4a53d.png","url":"https://www.softwareadvice.com.au/software/116733/remote-desktop-manager","@type":"ListItem"},{"name":"ManageEngine Patch Manager Plus","position":13,"description":"Patch Manager Plus by ManageEngine is a cloud-based patch management software for small, midsize, and large enterprises. It is suitable for businesses in banking, finance, IT services, health care, pharmaceutical, manufacturing, military, government, logistics, education, and media/entertainment industries. Primary features include patch tracking, patch deployment, patch testing, patch compliance, and reporting.\n\nPatch Manager Plus allows users to detect missing patches, test patches, deploy them and provide detailed audit and compliance reports. It can deploy patches to above 850 third-party applications, including Adobe, Java, Chrome, Teams, and more. Other features include service pack deployment, role-based access, antivirus updates, server application patch management and two-factor authentication.\n\nIt is available in a subscription and one-time license pricing option. It is compatible with Windows, Linux, and Mac operating systems. Support is offered via email and over the phone. Other support options include FAQs, a knowledge base, user guides and demo videos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/585ebaad-a520-4af4-9c12-81edc861ea4c.png","url":"https://www.softwareadvice.com.au/software/360434/manageengine-patch-manager-plus","@type":"ListItem"},{"name":"Datadog","position":14,"description":"Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. \n\nDatadog's SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack.\n\nDatadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/680c6e55-5ae3-4b54-8408-36deb18d3660.png","url":"https://www.softwareadvice.com.au/software/101405/datadog","@type":"ListItem"},{"name":"ServiceNow","position":15,"description":"ServiceNow is an IT service management solution that provides asset management, change and release management, incident management, IT cost management and problem management. It caters to various industries, including financial services, healthcare, higher education, life sciences and the public sector.\n\nServiceNow provides a self-service portal that lets users report and resolve issues and track progress. The system can also track financial, contractual and inventory details relating to hardware, software and virtual infrastructure. The solution offers a change calendar, impact calculator and collision detector for evaluating risks related to changes in IT configuration.\n\nWith ServiceNow’s incident management capabilities, IT departments can capture incidents through the self-service portal, email, chat and phone. Problem management tools can help investigate the root causes of service disruptions, perform trend analyses and provide service configuration reviews to prevent future disruptions.\n\nServiceNow also captures all the IT costs and presents them to stakeholders through reports and charts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.softwareadvice.com.au/software/27432/service-now","@type":"ListItem"},{"name":"Site24x7","position":16,"description":"Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks.\n\n\nPrime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more.\n\n\nSite24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ecdd3ea5-d0b4-44d4-ac91-1f1ff67f8a5d.jpeg","url":"https://www.softwareadvice.com.au/software/360425/site24x7","@type":"ListItem"},{"name":"PDQ Deploy & Inventory","position":17,"description":"PDQ Deploy is specifically designed to automate system patches and application updates. Choose from our Package Library of over 200 applications to make updates within minutes. Select the software you want to deploy, specify which machines require updates, and set a preferred schedule for deployment — all without bothering end users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d2445d74-9ebb-45fe-b65b-a053ed4172e5.png","url":"https://www.softwareadvice.com.au/software/419203/pdq-deploy-and-inventory","@type":"ListItem"},{"name":"LogMeIn Central","position":18,"description":"LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring and computer grouping according to location, access and permission.\n\nAdministrators can manage endpoints with a single-view dashboard where they can monitor device status, manage alerts for connectivity and deploy software. Central also helps admins create groups for different sets of endpoints, define control permissions, enable two-factor authentication and extend computer access. It also provides functionality to scan networks for malicious files and eliminate malware from a central console.\n\nLogMeIn Central offers mobile applications for iOS and Android devices that enables IT professionals to monitor network health remotely. The solution is available on an annual subscription basis that includes support through email and phone. Users can also access the online knowledge base and community forum to address basic inquiries.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/652c22a4-9b71-4a05-befa-db36275209aa.png","url":"https://www.softwareadvice.com.au/software/232924/logmein-central","@type":"ListItem"},{"name":"IT Glue","position":19,"description":"IT Glue is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more.\n\n\nIT Glue's relationship mapping feature helps users to link related items together and define and understand relationships between various elements. The solution's runbooks feature enables users to keep track of the different procedures involved in documentation. Users can also print multiple hard copies and offboard routines after their completion.\n\n\nAdditionally, IT Glue offers features such as access control, domain and SSL tracking, SOC 2 compliance, version control, a template library and import and export functionality. It supports integration with multiple professional services automation systems. Users can also create custom integrations with the help of built-in REST APIs.\n\n\nServices are offered on a per-user basis after a one-time setup fee. Support is offered via phone, email and online FAQs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d4a26cb-bcfa-4a68-b4e8-8b97550d0f52.png","url":"https://www.softwareadvice.com.au/software/351312/it-glue","@type":"ListItem"},{"name":"Pipefy","position":20,"description":"Pipefy is a business orchestration and automation platform designed to help organizations digitize and automate processes using AI agents, workflows and no-code technology. It supports industries such as financial services, manufacturing, real estate, retail, information technology, energy, utilities and telecommunications. The platform is used by various departments, including finance, risk and compliance, human resources, customer service, procurement, legal, IT and supply chain operations.\n\nThe platform includes an AI Studio where users can create and manage AI agents through natural language prompts and a no-code interface. It offers pre-built AI agents to automate repetitive tasks and features automation tools that connect systems through native iPaaS functionality. Additional features include enterprise messaging integration with platforms such as WhatsApp, Teams, and Slack, as well as custom portals and interfaces for different audiences. It provides end-to-end process orchestration with defined business rules and includes analytics and reporting tools for real-time insights into process performance and resource usage. Industry-specific solutions and templates are available for immediate use across various business functions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a32dadef-fa91-4fac-b3a8-b303d731d7f2.png","url":"https://www.softwareadvice.com.au/software/447784/pipefy-procurement","@type":"ListItem"},{"name":"Pulseway","position":21,"description":"Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud.\n\nPulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities.\n\nPulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications.\n\nKey Pulseway features: \n- Monitoring and Management\n- Discovery and Deployment\n- Server Management and Monitoring\n- Automation like Never Before\n- Out-of-the-box OS & 3rd Party Patching\n- Unlimited Remote Control for macOS and Windows\n- Custom Reporting\n\nPulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/24b6d480-8e57-4dff-ba99-2da2a610b851.png","url":"https://www.softwareadvice.com.au/software/36599/pulseway","@type":"ListItem"},{"name":"Milvus","position":22,"description":"Milvus is an intelligent IT management solution designed to increase productivity for helpdesk teams. It is available in Portuguese and supports omnichannel helpdesk tickets across email, chat, web, phone, and Whatsapp. Milvus enables helpdesk teams to increase levels of customer satisfaction with features for ticket prioritization, service monitoring, password management, and much more. The Milvus mobile app, available for iOS and Android devices, can be used for on-the-go ticket management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.softwareadvice.com.au/software/246233/milvus","@type":"ListItem"},{"name":"ConnectWise PSA","position":23,"description":"ConnectWise PSA (formerly ConnectWise Manage) is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup management, patch management, project management, invoicing, a built-in dashboard and scheduling.\n\nConnectWise PSA helps users manage customer service agreements, automate recurring invoices and document agreements in a central storage location. The solution also enables users to keep track of their clients’ infrastructure via parameters such as configurations, serial numbers, warranties and more.\n\nAdditionally, ConnectWise allows users to identify and resolve issues remotely and supports integration with various third-party applications such as Acronis, Cisco, Webroot and more. The solution can either be deployed on-premises or hosted in the cloud and also offers users mobile applications for iOS and Android devices.\n\nSupport is available via phone, email and online live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10b90bed-19f8-42a1-9a8c-7013628708dc.png","url":"https://www.softwareadvice.com.au/software/91525/connectwise-manage","@type":"ListItem"},{"name":"JumpCloud Directory Platform","position":24,"description":"JumpCloud Directory-as-a-Service is an IT Management software, which helps businesses of all sizes manage devices or workstations including Windows, MacOS, and Linux, access to IT resources, and user identities. The solution provides a centralized identity, which allows administrators to manage system security policies, multi-factor authentication processes, and public SSH keys.\n\n\nProfessionals can utilize its self-service portal to execute commands across multiple servers, control file storage infrastructure, and manage users as an individual or as part of groups. JumpCloud Directory-as-a-Service provides single sign-on functionality to access various applications including Slack, Zendesk, Meraki, GitHub, Dropbox, and more. Additionally, enables managers to monitor employees’ activities across multiple endpoints.\n\n\nJumpCloud Directory-as-a-Service offers an application programming interface (API), which lets businesses integrate the system with several third-party applications such as G-Suite, Azure Active Directory, Workday, and more. Pricing is based on monthly and annual subscriptions and support is extended via FAQs, knowledgebase, email, and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7818866c-4066-4078-ba1a-03c0e105f11d.png","url":"https://www.softwareadvice.com.au/software/180508/jumpcloud-directory-as-a-service","@type":"ListItem"},{"name":"Splunk Enterprise","position":25,"description":"The Splunk Enterprise platform allows users to process and index most forms of data in their native format. It includes data indexing tools, which enable users to locate specific data across large data sets.\n\n\nThe software is designed to serve users with limited technical expertise. A key selling point is the platform's scalability, which allows it to grow with the amount of data it is needed to process; up to at least 100 terabytes per day. To ensure users always have access to their data, even in the event of a system disruption, this platform features built-in failover and disaster recovery capabilities.\n\n\nDeployment options include both on-premise and SaaS (Software as a Service). Subscription pricing is based on the amount of data indexed per day, and pricing decreases as the amount of data indexed increases. There are perpetual and term license pricing options as well.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c935ef6d-e80a-4f64-8b46-1864f7d1e6e3.png","url":"https://www.softwareadvice.com.au/software/234262/splunk-enterprise","@type":"ListItem"}],"numberOfItems":25}
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