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description: Page 13 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.
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title: Page 13 - Best Live Chat Software - 2026 Reviews, Pricing & Demos
---

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# Live Chat Software

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Next: [Next page](https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=14)

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## Products

1. [SAAS First](https://www.softwareadvice.com.au/software/410882/saas-first) — 5.0/5 (2 reviews) — Meet Milly, the AI-driven chatbot by SAAS First, a revolutionary tool designed to meet the high customer expectations...
2. [Appy Pie Live Chat](https://www.softwareadvice.com.au/software/420646/appy-pie-live-chat) — 4.5/5 (2 reviews) — The software goes beyond traditional live chat capabilities by enabling businesses to track and analyze customer beha...
3. [Dialogo](https://www.softwareadvice.com.au/software/414410/dialogo) — 5.0/5 (2 reviews) — Dialogo is an AI-powered virtual assistant that helps businesses automate customer service interactions and gain data...
4. [Oct8ne](https://www.softwareadvice.com.au/software/427116/oct8ne) — 5.0/5 (2 reviews) — Oct8ne is a customer engagement solution designed to make online interactions seamless and efficient. With a focus on...
5. [Mongrov](https://www.softwareadvice.com.au/software/67821/mongrov) — 5.0/5 (2 reviews) — Mongrov is a cloud-based collaboration solution designed to facilitate workplace communication. Key features include ...
6. [Hibot](https://www.softwareadvice.com.au/software/382428/hibot) — 4.5/5 (2 reviews) — HiBot is a conversational AI platform designed for large enterprises looking to deploy AI chatbots and virtual agents...
7. [Kindly](https://www.softwareadvice.com.au/software/401837/kindly) — 4.0/5 (2 reviews) — Kindly is a conversational AI solution that enables brands to build customer experiences that boost online sales and ...
8. [Finn AI](https://www.softwareadvice.com.au/software/490191/Finn-AI) — 4.5/5 (2 reviews) — Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience...
9. [Chatsi](https://www.softwareadvice.com.au/software/521856/Chatsi) — 5.0/5 (2 reviews) — Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-st...
10. [Got It AI](https://www.softwareadvice.com.au/software/328053/got-it-ai) — 5.0/5 (2 reviews) — Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platfo...
11. [Twixor](https://www.softwareadvice.com.au/software/485351/Twixor-EnCaps) — 5.0/5 (2 reviews) — Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messag...
12. [Amelia](https://www.softwareadvice.com.au/software/461278/IPsof-Amelia) — 5.0/5 (2 reviews) — Amelia is a conversational AI platform designed to automate customer and employee interactions through intelligent AI...
13. [Brand Embassy](https://www.softwareadvice.com.au/software/14836/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer sup...
14. [Click2Magic](https://www.softwareadvice.com.au/software/194809/click2magic) — 5.0/5 (1 reviews) — Click2Magic is a live chat solution that allows businesses to embed chatbots across business websites and mobile appl...
15. [Uptok](https://www.softwareadvice.com.au/software/269198/uptok) — 5.0/5 (1 reviews) — Video chat solution for Shopify and other eCommerce stores. Offer personalized video sessions to high-intent shoppers...
16. [Cbox](https://www.softwareadvice.com.au/software/252489/cbox) — 4.0/5 (1 reviews) — Cbox is a real-time chat widget that can be embedded into any website for online communities, live-streaming, and eve...
17. [Glia](https://www.softwareadvice.com.au/software/322029/omnicore) — 5.0/5 (1 reviews) — Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through ...
18. [eGain Superchat](https://www.softwareadvice.com.au/software/299428/egain-superchat) — 5.0/5 (1 reviews) — eGain Chat is a comprehensive live chat solution fronted by automation and including in it the whole gamut of chat ca...
19. [Messaging Studio](https://www.softwareadvice.com.au/software/331085/messaging-studio) — 5.0/5 (1 reviews) — Messaging Studio is a communication solution for Salesforce tools that helps businesses manage customer interactions ...
20. [Optimy](https://www.softwareadvice.com.au/software/357394/optimy) — 5.0/5 (1 reviews) — Optimy's Digital Engagement Platform allows users to engage with 5x more website visitors. Increase conversations wit...
21. [HelpCenter](https://www.softwareadvice.com.au/software/217903/helpcenter) — 5.0/5 (1 reviews) — Help Center is a cloud-based helpdesk and customer support software solution that can be used for an unlimited number...
22. [Chatiico](https://www.softwareadvice.com.au/software/357398/chatiico) — 5.0/5 (1 reviews) — Chatiico is a web-based enterprise messaging application that enables companies to scale their customer conversations...
23. [RumbleTalk](https://www.softwareadvice.com.au/software/189358/rumbletalk) — 5.0/5 (1 reviews) — RumbleTalk is a smartly designed, modern, and stylish plugin that integrates a fully functional chat room to any webs...
24. [Whisbi](https://www.softwareadvice.com.au/software/161194/whisbi) — 5.0/5 (1 reviews) — Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers rea...
25. [DevRev](https://www.softwareadvice.com.au/software/395959/devrev) — 5.0/5 (1 reviews) — DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)

## Links

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-----

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It supports popular social channels such as Facebook Messenger, Twitter DM, Whatsapp, and SMS, offering customers a seamless and unified experience across various communication platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a502b276-ee6d-4d5a-8703-7552db9911d6.png","url":"https://www.softwareadvice.com.au/software/420646/appy-pie-live-chat","@type":"ListItem"},{"name":"Dialogo","position":3,"description":"Dialogo is an AI-powered virtual assistant that helps businesses automate customer service interactions and gain data-driven insights. Dialogo caters to companies across industries that want to improve customer experiences, reduce costs, and uncover business opportunities. \n\nDialogo offers natural language processing that enables fluid conversations between customers and the virtual assistant. The AI is equipped with machine learning, allowing Dialogo to understand complex queries and provide accurate responses. Dialogo integrates with existing business tools and systems to automatically handle routine customer service tasks like order tracking, appointment scheduling, and FAQs.\n\nDialogo comes with an analytics dashboard that gives businesses data-driven insights into customer interactions, feedback, and trends. The virtual assistant learns from every conversation to continually improve performance. Dialogo is available as a cloud-based solution and offers 24/7 customer support to ensure maximum uptime and utilization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef3c81cc-689d-4179-8636-409ac044091b.png","url":"https://www.softwareadvice.com.au/software/414410/dialogo","@type":"ListItem"},{"name":"Oct8ne","position":4,"description":"Oct8ne is a customer engagement solution designed to make online interactions seamless and efficient. With a focus on user-friendliness and innovation, Oct8ne empowers businesses to create exceptional customer experiences without the need for coding expertise. Key features include personalization, multi-channel integration, visual interaction, and predictive segmentation.\n\nOct8ne enhances the customer engagement experience with its visual chat feature. Either agents or the chatbot can showcase products directly from the catalog during conversations, providing customers with a real-time view of what they're interested in. It offers no-code chatbot development. Businesses can build and customize chatbots without any programming skills. This empowers teams to create chatbots tailored to their unique needs, from answering customer queries to improving sales, all without writing a single line of code.\n\nThe Coviewer feature allows both agents and customers to share screens, creating an interactive and collaborative shopping experience from within a unified platform. Customers can view products in real time, enhancing purchasing decisions. Oct8ne integrates with various messaging platforms, including WhatsApp Business API, Facebook Messenger, and Instagram. This allows businesses to meet customers where they are, providing support and assistance across various messaging channels according to requirements.\n\nOct8ne enables businesses to personalize their interactions by analyzing customer behavior and preferences. Messages can be tailored based on a customer's location and browsing history, providing a personalized touch that resonates with users from within a unified platform. Its analytics provide valuable insights into customer interactions. Users can track conversion metrics, response times, and customer engagement to make informed decisions and continuously improve customer service and sales strategies according to requirements.\n\nOct8ne is scalable, making it suitable for businesses of all sizes. It empowers businesses to provide exceptional customer service and improve sales. With its no-code chatbot development, intuitive interface, and visual live chat, the system simplifies customer engagement, making it accessible to businesses. Oct8ne's commitment to innovation ensures that companies can stay ahead in the competitive digital landscape.\n\nOct8ne helps businesses transform customer interactions and drive success in the digital era. Users can experience intuitive software that empowers your team to deliver customer experiences without the need for coding expertise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aadfe48-6b4d-4e03-b064-2ea1d2e5866d.png","url":"https://www.softwareadvice.com.au/software/427116/oct8ne","@type":"ListItem"},{"name":"Mongrov","position":5,"description":"Mongrov is a cloud-based collaboration solution designed to facilitate workplace communication. 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It can integrate with third-party apps such as HubSpot, Zendesk, Facebook Messenger, Slack, and others.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73488164-e16c-4aac-988a-07fb3bc3907a.jpeg","url":"https://www.softwareadvice.com.au/software/401837/kindly","@type":"ListItem"},{"name":"Finn AI","position":8,"description":"Finn AI builds AI-Powered virtual assistants for banks and credit unions to improve their digital customer experience. Finn AI offers a better way to manage data across different channels and departments while refining customer service.\n\nFinn AI's goal is to improve the digital customer experience by using Artificial Intelligence (AI) to automate the routine tasks customers face when working with their financial institutions. The Finn Hub guides customers through their banking journey from the very first question they ask until their banking needs are fulfilled.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a144544-47c8-4673-83db-83af64795dfd.png","url":"https://www.softwareadvice.com.au/software/490191/Finn-AI","@type":"ListItem"},{"name":"Chatsi","position":9,"description":"Chatsi is an AI-enabled virtual sales assistant designed for Shopify stores that aims to bridge the gap between in-store sales experts and typical eCommerce experiences. Chatsi caters to a wide range of industries such as fashion, electronics, beauty, grocery, home goods, and specialty providers.\n\nChatsi's personalized product discovery engine uses a natural language interface to help business owners understand each customer's unique needs and preferences. It presents personalized search results and follows up with additional questions to gather intent data and guide users to relevant products. Chatsi also provides expert-level answers to pre-sale product and policy questions, drawing from a comprehensive knowledge base that includes store listings, images, videos, manuals, documentation, reviews, and approved social media content.\n\nChatsi is a one-click enterprise SaaS solution designed for Shopify merchants committed to building customer trust. It collects intent data directly from shopper expressions to optimize the website and offerings, surpassing traditional traffic analytics and heat maps. Chatsi can assist customers with a range of tasks, from suggesting complementary products to answering technical questions about electronics and providing ingredient information for beauty and grocery items. By transforming Shopify storefronts with AI-powered search and expert answers, Chatsi aims to optimize the eCommerce experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfbfb33b-a45a-485f-8e44-85439bff3c6a.png","url":"https://www.softwareadvice.com.au/software/521856/Chatsi","@type":"ListItem"},{"name":"Got It AI","position":10,"description":"Got It AI is an enterprise-ready conversational AI platform that creates generative AI chatbots with ease. The platform includes innovations to manage hallucinations and verify responses based on private or sensitive data sources. Got It AI caters to large enterprises looking to leverage AI for customer service, sales operations, and agent assistance applications.\n\nThe platform offers three main products: Hallucination Manager, Agent Copilot, and CX Autopilot. Hallucination Manager verifies the accuracy of generative chatbot responses by checking them against complex data sources. Agent Copilot provides process guidance and knowledge retrieval for human agents assisting customers. CX Autopilot powers customer service chatbots by retrieving knowledge and troubleshooting product issues.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9c4cf5ff-fc91-4c44-9f99-d41bfc39dcf4.jpeg","url":"https://www.softwareadvice.com.au/software/328053/got-it-ai","@type":"ListItem"},{"name":"Twixor","position":11,"description":"Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messaging channels. The platform enables users to build, customize, and automate customer journeys through a Rich Communication Service Message builder. This tool helps trigger transactional conversations.\n\nThe platform includes a drag-and-drop journey builder. This allows users to create interactive virtual assistants with API connectors and forms. These can be deployed as a Progressive Web App (PWA) journey. Twixor EnCaps also offers customizable templates and themes. This enables businesses to design message templates, pop-ups, forms, and the graphical user interface. This helps engage and attract new customers. Additionally, the platform provides in-depth analytical reports. This gives users complete access to user activities, preferences, and drop-out journeys. This information can help plan actionable strategies and optimize each journey.\n\nTwixor EnCaps integrates with various business tools. These include CRM, employee engagement, project management, and real-time communication tools. The platform supports over 30 digital platforms. This allows businesses to automate interactions across multiple channels. This delivers superior customer experiences without requiring customers to download any app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a97737bb-0f61-4dbd-b97e-7cd3cc87a47a.png","url":"https://www.softwareadvice.com.au/software/485351/Twixor-EnCaps","@type":"ListItem"},{"name":"Amelia","position":12,"description":"Amelia is a conversational AI platform designed to automate customer and employee interactions through intelligent AI agents. These agents are capable of understanding, reasoning, and completing complex tasks. The platform is used across industries such as healthcare, financial services, insurance, retail, telecommunications, travel and hospitality, and utilities. It is deployed to improve contact center operations, optimize IT and HR service desks, and deliver personalized customer interactions at scale.\n\nThe platform includes the Agentic+ framework, which allows AI agents to operate independently within enterprise guidelines and escalate to human agents when required. It features Polaris automatic speech recognition technology for accurate voice understanding across various accents and environments. The platform supports communication through voice and text, enabling seamless transitions between modes within a single conversation. It also offers real-time task completion, such as password resets and transaction processing, along with management tools including an AI Agents workspace, Answers knowledge hub, Contact Center command hub, Agent Console, Learning feedback system, and Analytics dashboard.\n\nAmelia adheres to enterprise-grade security standards and holds certifications such as ISO/IEC 27001, SOC 2 Type II, PCI-DSS, and HIPAA Safeguard Rule. It combines deterministic workflows with generative AI capabilities to enable natural conversations while minimizing errors through built-in safeguards and confidence checks. AI agents can be customized to align with organizational branding, including tone, voice, appearance, and response parameters. The platform supports streamlined system connectivity through Model Context Protocol and a library of connectors.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8a2bc99b-5f31-4062-ad12-d39b9cb4d973.png","url":"https://www.softwareadvice.com.au/software/461278/IPsof-Amelia","@type":"ListItem"},{"name":"Brand Embassy","position":13,"description":"Brand Embassy is a cloud-based customer support platform that focuses on social media monitoring, social customer support and social media analytics. It monitors all of a company’s social channels—including Facebook, Twitter, LinkedIn and others—for brand mentions, customer complaints or any other comment requiring attention.\n\n\nBrand Embassy is a full-featured customer support platform with all of the back-end functionality that support teams need to solve issues collaboratively. Team members can collaborate in real time, by messaging other members or departments and by attaching notes to specific cases, issues and clients.\n\n\nBrand Embassy’s knowledge base application helps employees find the most frequently used support documents and shows standardized answers to common support questions.\n\n\nBrand Embassy’s analytics and reporting features show which channels have the most activity, and what topics are most common on each of them. It is priced per user per month.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.softwareadvice.com.au/software/14836/brand-embassy","@type":"ListItem"},{"name":"Click2Magic","position":14,"description":"Click2Magic is a live chat solution that allows businesses to embed chatbots across business websites and mobile applications to handle a wide range of customer queries. Administrators can set up role-based permissions, configure canned responses, monitor lead status, edit or delete prospect information. It also enables staff members to tag information, set up a typing indicator, display location info, add notes, automatically transfer queries to relevant employees, and view chat history from within a centralized platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d0c7f74-e30d-460d-bc02-4819a85bc8c4.png","url":"https://www.softwareadvice.com.au/software/194809/click2magic","@type":"ListItem"},{"name":"Uptok","position":15,"description":"Video chat solution for Shopify and other eCommerce stores. Offer personalized video sessions to high-intent shoppers on your Shopify store or other e-commerce platform. Conduct live demos, suggest products and offer discounts. Assist shoppers with finding products and building order item-by-item. Shoppers seeking help are placed in a queue or are immediately connected to a salesperson. The sessions run seamlessly from page to page and allow shoppers to use just audio or turn their camera on. On busy days, assist shoppers in a queue. During slow hours, greet serious shoppers proactively. Our algorithm ensures maximum face-time. \n\nSalespeople can proactively reach out to the most active shoppers and greet them with a non-intrusive video stream, with no plugins involved. Agents can generate single-use discount codes during sessions and send them to the shoppers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ebbf8fa-eee8-4b97-b9a8-e7882f19d867.jpeg","url":"https://www.softwareadvice.com.au/software/269198/uptok","@type":"ListItem"},{"name":"Cbox","position":16,"description":"Cbox is a real-time chat widget that can be embedded into any website for online communities, live-streaming, and events. Cbox allows users to change the widget colors, choose different font styles, and upload emotes to create a unique chat experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b69564cb-74cd-4b6b-a2bf-c041b99b6853.png","url":"https://www.softwareadvice.com.au/software/252489/cbox","@type":"ListItem"},{"name":"Glia","position":17,"description":"Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through text messages and video/voice chat capabilities. It enables employees to track conversions, conduct engagement analysis and generate custom reports via a unified platform.\n\nThe artificial intelligence (AI)-enabled solution allows businesses to track website visitors, communicate with customers via live chat and build customer relationships through co-browsing and live observation functionality. Features of Glia include behavior tracking, feedback management, analytics, automated alerts and more.\n\nPricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6249a13-7438-443a-892d-07ad49f9cba5.png","url":"https://www.softwareadvice.com.au/software/322029/omnicore","@type":"ListItem"},{"name":"eGain Superchat","position":18,"description":"eGain Chat is a comprehensive live chat solution fronted by automation and including in it the whole gamut of chat capabilities—from reactive chat to proactively offered chat, text chat, video chat, audio chat, and click-to-call interaction as well as the ability to chat via messaging channels like Apple Business Chat, Facebook Messenger, Google’s Business Messages, SMS, WhatsApp, in-app messaging, and any popular messaging channel.\n\neGain Chat enables businesses to offer real-time chat assistance on a business’s website or mobile app. Agents and consumers can exchange text messages, files, web pages, and knowledge base articles. Live chat works as the perfect escalation channel from virtual assistance or web self-service. Along with the session handover, the chat agent also gets the bot-customer conversation up to that point so that the customer experience is seamless.\n\nCustomers and agents can chat over all popular browsers on the customer’s desktop and mobile devices. The software supports multiple languages and enables both one- and two-way audio and video chat interactions. It also supports secure interactions where sensitive customer data like social security or credit card number is masked from agents' eyes. When combined with cobrowsing, a realtime collaboration technology, eGain Chat is a potent sales and service tool.\n\nFor smartphone callers waiting in an IVR queue, the service organization can send links for SMS-based customer service for faster service. Elicit customer feedback through end-of-chat surveys. Agent productivity tools like pull chat capability, chat conferencing between agents, supervisors, and customers in the middle of a session, audio alerts in the case of off-hour requests, special and new messages, and more, ensure that agents do more and delight more.\n\nFinally, analytics and reporting ensure that gaps are recognized and staff productivity optimized.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8dc051a3-656e-4262-a90f-54bed8c258eb.png","url":"https://www.softwareadvice.com.au/software/299428/egain-superchat","@type":"ListItem"},{"name":"Messaging Studio","position":19,"description":"Messaging Studio is a communication solution for Salesforce tools that helps businesses manage customer interactions across multiple channels via a unified portal. The application sends real-time alerts, which enables agents to respond to messages and ensure compliance with service level agreements (SLAs).\n\nMessaging Studio allows organizations to define different roles and set up user permissions for members across teams and send notifications about incoming customer messages. It includes Einstein Bot Builder, which lets users create and deploy conversational bots to automatically respond to customer queries and gather feedback. Additionally, teams can schedule appointments, share personalized promotions, gather contact information, reduce cart abandonment rate and recommend products to customers. \n\nMessaging Studio facilitates integration with Slack, Service Cloud, LiveAgent, Salesforce Mobile and other third-party applications. Pricing details are available on request and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/872e9b95-6654-485c-b246-f504c6263f42.png","url":"https://www.softwareadvice.com.au/software/331085/messaging-studio","@type":"ListItem"},{"name":"Optimy","position":20,"description":"Optimy's Digital Engagement Platform allows users to engage with 5x more website visitors. Increase conversations with sales-ready prospects and convert more website browsers into buyers. \n\nToggle between text and live video chat, co-browse their screen and use one-click connect to forward hot leads in real-time to experts with the right answers.  \n\nAnswer buyer questions faster with real human interaction—no more bad bot replies. \n\nUse personalized buttons and banners to drive more chats. Higher chat conversion rates over our competitors. \n\nOptimy can help staff your live chat and pass over hot leads.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e4e149a5-20f6-41cf-8893-847575806b66.png","url":"https://www.softwareadvice.com.au/software/357394/optimy","@type":"ListItem"},{"name":"HelpCenter","position":21,"description":"Help Center is a cloud-based helpdesk and customer support software solution that can be used for an unlimited number of customers and products. It also has live chat, FAQs and articles for customers who want some assistance with a question or product issue. Users can create tabs, assign employees to queues and receive automated email notifications about new tickets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/55238e6d-fea2-46dc-8552-6480066229a7.png","url":"https://www.softwareadvice.com.au/software/217903/helpcenter","@type":"ListItem"},{"name":"Chatiico","position":22,"description":"Chatiico is a web-based enterprise messaging application that enables companies to scale their customer conversations. The chatiico.com platform uses self-learning AI and Automation to generate leads, automate and support customers. It unifies messaging applications in one place to create one view of chats with powerful broadcast and polling functionality.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f671f6c4-4769-4f89-8637-8608faf1f0b7.jpeg","url":"https://www.softwareadvice.com.au/software/357398/chatiico","@type":"ListItem"},{"name":"RumbleTalk","position":23,"description":"RumbleTalk is a smartly designed, modern, and stylish plugin that integrates a fully functional chat room to any website, event, live streaming, podcast, and more - engaging thousands of live chatters. It is built for hybrid events and communities since it works as a one-stop solution for all your audience engagement needs. \n\nRumbleTalk creates simple, effective solutions for users to integrate a live chat on their platforms, complemented with well-crafted audience engagement tools they can use along the way, such as chat moderation, private one-on-one conversations, free video and audio calls, multimedia file-sharing tools, and more. A complete knowledge base and customer support is also available at your disposal.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/abc10aa6-1156-47f5-b795-11ab27fc168f.jpeg","url":"https://www.softwareadvice.com.au/software/189358/rumbletalk","@type":"ListItem"},{"name":"Whisbi","position":24,"description":"Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers real-time video communication, co-browsing and web chat features to customers. The solution allows users to embed a call-to-action button on the company's website. Clicking the button initiates real-time video communication between customers and the service representative. At the end of the communication, the customers can share experiences regarding their purchases on social media. Users can also embed the live chat feature on their website to address customer queries more efficiently.\n\n\nWhisbi offers a reporting feature to track customer activity from the start to gain information in order to make more informed decisions about customer support and marketing activities. The conversational Chabot feature helps companies engage with leads and convert these leads into customers. Support is provided via knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1747c5e3-dd1f-4918-b146-894357792190.png","url":"https://www.softwareadvice.com.au/software/161194/whisbi","@type":"ListItem"},{"name":"DevRev","position":25,"description":"DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. Our mission is to bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most — and creating a company-wide culture of product and customer-centricity.\n\nDevRev takes a blank canvas approach to collaboration, search, GenAI, and analytics, enabling SaaS companies to ship faster for the largest business impact — with continuous development, roadmapping, prioritization, customer engineering, and more. DevRev is used across departments in thousands of companies and can coexist with or replace your tools, bringing information symmetry, streamlining collaboration, and converging teams.\n\nDevRev was founded in October 2020 and raised over $85 million in seed money from investors such as Khosla Ventures and Mayfield, making it the largest in the history of Silicon Valley. It is led by its co-founder and CEO, Dheeraj Pandey, who was previously the co-founder and CEO of Nutanix, and by Manoj Agarwal, DevRev's co-founder and former SVP of Engineering at Nutanix. DevRev is headquartered in Palo Alto, California, and has offices in seven global locations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5c38c211-c6f6-42b9-a575-0552114d27da.jpeg","url":"https://www.softwareadvice.com.au/software/395959/devrev","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=13#itemlist","numberOfItems":25}
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