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description: Page 14 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.
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title: Page 14 - Best Live Chat Software - 2026 Reviews, Pricing & Demos
---

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# Live Chat Software

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## Products

1. [Conferbot](https://www.softwareadvice.com.au/software/372809/conferbot) — 5.0/5 (1 reviews) — Conferbot is a customer support software that allows businesses to create and manage conversations with customers and...
2. [Yunique](https://www.softwareadvice.com.au/software/402463/yunique) — 5.0/5 (1 reviews) — We simplify your company's service process by unifying voice, chat and WhatsApp channels in one place. Group CRM, Hel...
3. [BoldDesk](https://www.softwareadvice.com.au/software/359821/bolddesk) — 5.0/5 (1 reviews) — Syncfusion, the company behind BoldDesk, has been helping developers worldwide build powerful line-of-business softwa...
4. [Guest Guru](https://www.softwareadvice.com.au/software/422492/guest-guru) — 5.0/5 (1 reviews) — GuestGuru is an AI-powered assistant for property management. Managing a property comes with its own set of challenge...
5. [optimise-it](https://www.softwareadvice.com.au/software/289630/realperson-chat-suite) — 5.0/5 (1 reviews) — X-Livechat is a solution from Value Added Services (formerly optimise-it) within the Ströer X Group. X-Livechat is an...
6. [AgentX](https://www.softwareadvice.com.au/software/442756/agentx) — 1.0/5 (1 reviews) — AgentX is an AI-based platform that enables users to create and deploy customized chatbots and GPTs (generative pre-t...
7. [Cleed.ai](https://www.softwareadvice.com.au/software/396950/cleed-ai) — 5.0/5 (1 reviews) — Designed for eCommerce businesses, Cleed.ai is a cloud-based live chat software that helps engage customers, share or...
8. [Botmaker](https://www.softwareadvice.com.au/software/340149/botmaker) — 5.0/5 (1 reviews) — Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in a...
9. [Hybrid Chat](https://www.softwareadvice.com.au/software/243474/hybrid-chat) — 5.0/5 (1 reviews) — Hybrid Chat enhances the customer experience by handling live chat from different digital channels (WhatsApp, Faceboo...
10. [Cheetah Digital](https://www.softwareadvice.com.au/software/502322/Cheetah-Messaging) — 3.0/5 (1 reviews) — Cheetah Digital enables marketers to create meaningful relationships with consumers through personalized and consiste...
11. [KaraboAI](https://www.softwareadvice.com.au/software/450968/KaraboAI) — 5.0/5 (1 reviews) — KaraboAI offers AI-powered chatbots that help businesses boost sales, cut costs, and improve productivity. These chat...
12. [Mavenoid](https://www.softwareadvice.com.au/software/364386/mavenoid) — 4.0/5 (1 reviews) — Designed for businesses in consumer electronics, power equipment, micromobility, home appliances and other sectors, M...
13. [Engaige](https://www.softwareadvice.com.au/software/518181/Engaige) — 5.0/5 (1 reviews) — Engaige is an AI-powered customer experience platform. It is designed to help companies handle complex customer servi...
14. [Heyo](https://www.softwareadvice.com.au/software/533768/Heyo) — 5.0/5 (1 reviews) — Heyo is a live chat platform designed to facilitate authentic communication between businesses and website visitors. ...
15. [Talkees](https://www.softwareadvice.com.au/software/533840/Talkees) — 5.0/5 (1 reviews) — Talkees is an AI-powered customer support platform that centralizes communication from web chat, email, SMS, WhatsApp...
16. [Nuacem AI](https://www.softwareadvice.com.au/software/365916/conversational-ai-platform) — 5.0/5 (1 reviews) — Nuacem AI is a conversational AI and customer engagement platform that helps enterprises deliver personalized experie...
17. [IMsupporting](https://www.softwareadvice.com.au/software/457101/IMsupporting) — 3.0/5 (1 reviews) — IMsupporting is a cloud-based live chat platform that helps organisations engage website visitors, support customers ...
18. [Vatdi](https://www.softwareadvice.com.au/software/540288/Vatdi) — 5.0/5 (1 reviews) — Vatdi is an AI-powered chatbot platform designed for automated customer support and lead generation on websites and e...
19. [Onlim](https://www.softwareadvice.com.au/software/318579/onlim) (0 reviews) — Onlim is a conversational AI platform designed to help small to large businesses streamline communication with custom...
20. [Noci](https://www.softwareadvice.com.au/software/199810/noci) (0 reviews) — Noci provides you a world-premiere feature: the product recommendation tool. Now, teams can create a vendor chatbot t...
21. [Hyro](https://www.softwareadvice.com.au/software/216802/hyro) (0 reviews) — Hyro is the world’s first adaptive communications platform. Featuring plug \& play conversational AI and natural l...
22. [Saysimple](https://www.softwareadvice.com.au/software/239975/saysimple) (0 reviews) — About us We are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients wi...
23. [Just AI Conversational Platform](https://www.softwareadvice.com.au/software/202093/just-ai-conversational-platform) (0 reviews) — Just AI Conversational Platform provides a unique, comprehensive ecosystem and technology that allows enterprises, mi...
24. [Sinch](https://www.softwareadvice.com.au/software/425312/sinch) (0 reviews) — Sinch is a cloud-based communication management platform that helps businesses across retail, healthcare, media, fina...
25. [AtomX Live Chat](https://www.softwareadvice.com.au/software/317653/live-chat) (0 reviews) — AtomXDigital deliver automation solutions to achieve multi-fold revenue up take and high customer engagement. Our int...

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## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)

## Links

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-----

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Our technical teams provide support out of five global locations in the USA, India, and Kenya.\n\nOver the past two decades, we have learned quite a bit about providing an optimal support experience on a global scale for complex use cases. Our support system is backed by software systems that track every detail accurately. Nothing is left to chance. Customers appreciate that every detail is tracked to completion. Such actions let them know that we care, not just with words in a support policy, but in practice, day after day, year after year.\n\nBoldDesk was created out of our experience and is used by our teams to deliver customer service across all our products. We have built a product that will enable you to provide true world-class service to your customers.\n\n You do not have to spend a fortune or sign years-long contracts to use BoldDesk. As Syncfusion always does, we have created a flexible and transparent pricing model that clearly lays out all the costs involved up front so that you will have no surprises in the future. Our pricing model has also been designed to scale well with higher rates of usage, so you can comfortably integrate BoldDesk into all the service workflows within your organization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c6fd17f-2c19-47e7-95bd-3fea2dc55269.png","url":"https://www.softwareadvice.com.au/software/359821/bolddesk","@type":"ListItem"},{"name":"Guest Guru","position":4,"description":"GuestGuru is an AI-powered assistant for property management. Managing a property comes with its own set of challenges, and one of the most time-consuming tasks can be communicating with guests. Whether it's answering routine questions or addressing specific concerns, property managers need a reliable system in place. That's where GuestGuru steps in.\n\nAlways There, Always Ready\nGuestGuru is designed to be available 24/7. Day or night, it's ready to handle guest inquiries. No more missed messages or delayed responses. With GuestGuru, guests receive prompt answers, enhancing their overall experience.\n\nLearning and Adapting\nOne of the standout features of GuestGuru is its ability to learn. With each interaction, the system becomes smarter. It understands common questions, recognizes patterns, and tailors its responses accordingly. Over time, this means fewer queries need manual intervention, saving property managers valuable time.\n\nSmooth Integration with Property Tools\nGuestGuru isn't just a standalone chatbot; it's a comprehensive solution that facilitates integration with property management tools. This ensures that all guest communications, regardless of the platform they come from, are centralized. It simplifies the task of tracking conversations and ensures consistency in responses.\n\nFiltering the Noise\nNot all guest messages require immediate attention. GuestGuru is smart enough to differentiate between routine questions and critical issues. While it autonomously handles the majority of interactions, it knows when to alert property managers. This selective alert system ensures that managers are only notified when their attention is truly needed.\n\nCentralized Communication Hub\nWith GuestGuru, property managers have a single point of reference for all guest communications. It organizes conversations, tracks response times, and even provides insights into frequently asked questions. This centralized approach makes it easier to manage multiple properties and ensures that no guest query falls through the cracks.\n\nIn Conclusion\nGuestGuru is more than just a chatbot; it's a game-changer for property managers. It streamlines guest communication, reduces manual intervention, and ensures a consistent guest experience. Whether you're managing a single property or a portfolio of multiple listings, GuestGuru is the tool you need to simplify guest interactions and enhance your property management process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7b5b2ab4-a802-4586-8373-d317ba9ba640.png","url":"https://www.softwareadvice.com.au/software/422492/guest-guru","@type":"ListItem"},{"name":"optimise-it","position":5,"description":"X-Livechat is a solution from Value Added Services (formerly optimise-it) within the Ströer X Group.\n\nX-Livechat is an open and modular live chat software with omnichannel integration. The chat solution organizes, scales, automates and analyzes processes in customer service, sales and human ressources. \n\nIndividually configured functions also address specific company requirements and make customer communication more efficient – ​​while increasing customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5ae26e91-05af-4870-ab61-310c462cfc28.jpeg","url":"https://www.softwareadvice.com.au/software/289630/realperson-chat-suite","@type":"ListItem"},{"name":"AgentX","position":6,"description":"AgentX is an AI-based platform that enables users to create and deploy customized chatbots and GPTs (generative pre-trained transformers). With a focus on meeting the requirements of businesses and individuals, AgentX provides free access to a range of AI agents, including ChatGPT 4, Gemini, Claude 3, AI image generation, and AI video generation. \n\nThe platform allows users to build chatbots with minimal human intervention. It enables training of the chatbot using specific knowledge and equips it with tools for enhanced performance. Users can generate business leads and integrate the platform with Zapier, as well as create images and video clips. \n\nAgentX also offers features like precise response powered by RAG (retrieval augmented generation), intention detection based on user intention triggers, lead generation and conversion with email notifications, multi-model selection including ChatGPT 4, Gemini, Claude 3, and image generation, extensive embedding knowledge base from the web or chosen documents, deployment and integration options to websites, Discord, and Agent Space, and real-time analytics for insight into lead generation and interaction analytics.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/332eab06-fa7e-4a9a-a59e-5f37780db4bb.jpeg","url":"https://www.softwareadvice.com.au/software/442756/agentx","@type":"ListItem"},{"name":"Cleed.ai","position":7,"description":"Designed for eCommerce businesses, Cleed.ai is a cloud-based live chat software that helps engage customers, share order information, and track conversions from a unified platform. It lets staff members manage tickets, customize designs, receive feedback, and share personalized shopping recommendations.\n\nCleed.ai provides an application programming interface (API), which lets businesses integrate the platform with several third-party applications, including WhatsApp, Twitter, Messenger, Zendesk, Freshdesk, HubSpot, Klaviyo, SAP, Salesforce, Shopify, Magento, PrestaShop, BigCommerce, WooCommerce, and WelcomeTrack. Pricing is available on request, and support is extended via email and other measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a9feae93-6d1a-462c-b6ad-7036291708ea.png","url":"https://www.softwareadvice.com.au/software/396950/cleed-ai","@type":"ListItem"},{"name":"Botmaker","position":8,"description":"Botmaker is an advanced conversational platform that allows you to give smart and fast answers to your customers in all digital channels and manage all your conversations in one place. Build digital experiences with hybrid bots and live agents. Grow your business with automated solutions for chat commerce, customer service, and help desk operations.\n\nThrough artificial intelligence and machine learning, the platform allows you to understand and anticipate your customers' needs and requests whether it's a voice or a text message. We are WhatsApp Official Solution Provider, Meta Business Partner, Google Partner and Apple Messaging Service Provider.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eea66bef-c73e-4587-a6ac-e695bcdd8b45.jpeg","url":"https://www.softwareadvice.com.au/software/340149/botmaker","@type":"ListItem"},{"name":"Hybrid Chat","position":9,"description":"Hybrid Chat enhances the customer experience by handling live chat from different digital channels (WhatsApp, Facebook, etc.) using chatbots (Microsoft Cognitive Services, Amazon Lex, etc.) that helps quick access to information. It can also seamlessly hand off to the live agent if the bot's confidence score is low. Chat context is passed on to the agent desktop that can be embedded within CRM thus providing easy access to the customer's profile. After the handoff, the agent is also assisted by the bot thus making him an AI-assisted agent. It can integrate with any contact center such as Cisco Contact Center (UCCX,UCCE/PCCE), Genesys, and FusionPBX.\nFeatures:\n- Hybridchat can integrate with your call center (Cisco, Genesys, Freeswitch/ FusionPBX) for routing, skills, stats, and unified agent desktop app\n- Rich Messaging, such as Carousels, buttons, Geo-location, etc. are fully supported across chat channels that support these features.\n-  Enrich or complement IVR sessions with a chat experience, for example by exchanging SMS messages with callers while they are being queued on the IVR to an agent.\n- Supervisor monitoring and group chat\n- It can be embedded within a CRM for customer profile popup\n-  The bot can manage the bulk of the chat conversation and hands off to a human agent whenever its confidence score is low\n- After the handoff, the agent is also assisted by the bot - a so-called AI-assisted agent.\n- If the bot is unable to answer the query and no agent is available, it can suggest a callback or chat back when agents become available.\n- Agents can initiate a video call and can also send an SMS to share any information with the customer (if HC is integrated with SMS Gateway).\n- Supervisor Features such as Accept Hand Raise, Silent Monitoring, Barge-in, Whisper Message, View Participant List, Chat History, Agent/Queue Stats & posting announcement for agents.\n- Knowledgebase & Business calendars are add-on features.\nhttps://www.expertflow.com/chat/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e9c2761-4c40-4faf-ac50-bdb407147e9e.png","url":"https://www.softwareadvice.com.au/software/243474/hybrid-chat","@type":"ListItem"},{"name":"Cheetah Digital","position":10,"description":"Cheetah Digital enables marketers to create meaningful relationships with consumers through personalized and consistent communications. The platform is engineered to manage customer campaigns seamlessly across multiple channels, helping brands achieve their marketing objectives through relevant and interactive content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d4bec234-5da9-48fc-b29c-d849a6d7b04b.jpeg","url":"https://www.softwareadvice.com.au/software/502322/Cheetah-Messaging","@type":"ListItem"},{"name":"KaraboAI","position":11,"description":"KaraboAI offers AI-powered chatbots that help businesses boost sales, cut costs, and improve productivity. These chatbots are easy to customize and perfect for SMEs, entrepreneurs, eCommerce sites, and consultancies looking to enhance customer support and streamline operations. With features like live support on websites, they handle everything from customer queries to scheduling and data management effortlessly.\n\nThe chatbots integrate smoothly with popular eCommerce platforms like Shopify and WooCommerce, making online transactions simple and efficient. Businesses can adjust the look and behavior of their chatbots to match their brand, creating a seamless experience for customers on any digital platform.\n\nAdditionally, KaraboAI chatbots can be set up on websites, WhatsApp, and Facebook Messenger, allowing businesses to connect with customers wherever they are. The setup is straightforward, with options for manual data entry or document uploads, ensuring the chatbots are always learning and evolving to meet business needs effectively. This makes it easier than ever for businesses to stay connected with their customers, boost engagement, and drive growth.\n\nDesigned to be user-friendly, these chatbots not only assist in handling customer interactions but also in automating routine tasks, which helps reduce workload and increase efficiency. They are equipped to provide quick and accurate responses to customer inquiries, ensuring that every customer feels valued and well-served. This level of responsiveness not only improves customer satisfaction but also enhances the overall customer experience.\n\nKaraboAI's chatbots are also built to gather and analyze data from customer interactions. This capability allows businesses to gain insights into customer preferences and behavior, leading to better decision-making and more targeted marketing strategies. By leveraging these insights, businesses can create more personalized experiences and offers, further increasing customer loyalty and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6089ba6-9460-4428-abb6-0fae85d48798.jpeg","url":"https://www.softwareadvice.com.au/software/450968/KaraboAI","@type":"ListItem"},{"name":"Mavenoid","position":12,"description":"Designed for businesses in consumer electronics, power equipment, micromobility, home appliances and other sectors, Mavenoid is a cloud-based solution that assists with managing customer support processes. \n\nMavenoid enables agents to provide step-by-step guides, media instructions, and video support to clients within a unified platform. It allows integration with various third-party applications, such as Shopify, Zendesk, Salesforce and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9f683684-fde8-47eb-b55c-7262ddd55a52.png","url":"https://www.softwareadvice.com.au/software/364386/mavenoid","@type":"ListItem"},{"name":"Engaige","position":13,"description":"Engaige is an AI-powered customer experience platform. It is designed to help companies handle complex customer service inquiries. The platform caters to a range of industries such as printing, fashion, consumer electronics, beauty and cosmetics, SaaS, fintech, travel, and e-commerce. It empowers these companies to deliver exceptional customer support.\n\nThe platform's key features include AI Agent Assist. This feature makes human agents twice as efficient by providing recommendations and automating actions. Engaige's Solve & Support module automatically resolves complex customer service questions. This can reduce costs by up to 80%. The Insights feature uncovers valuable insights from support interactions. This helps companies route tickets, identify trends, and automate knowledge base management. The platform also seamlessly integrates with a company's existing software suite. This ensures a smooth and efficient customer experience.\n\nEngaige's Automated Tagging & Routing functionality automatically tags conversations and routes them to the right agent. This ensures customers receive the most appropriate and efficient support. By leveraging the power of AI, Engaige enables companies to enhance their customer service, reduce costs, and ultimately, drive customer satisfaction and loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/142d846b-8fc0-4fb9-96b2-f9fcce156a60.jpeg","url":"https://www.softwareadvice.com.au/software/518181/Engaige","@type":"ListItem"},{"name":"Heyo","position":14,"description":"Heyo is a live chat platform designed to facilitate authentic communication between businesses and website visitors. It focuses on real conversations rather than automated interactions. The platform is suitable for gathering user feedback, building connections with customers, and engaging visitors during key moments on a website.\n\nThe live chat system includes threaded replies and emoji reactions, offering a familiar messaging experience. Users can share video profiles and personal bios to foster human connection. Features such as message bookmarking, quick replies with shortcuts, and multi-language support help streamline conversation management. Proactive outreach tools allow engagement during important moments, such as checkout or onboarding.\n\nThe platform is compatible with mobile and desktop devices, enabling communication from various locations. It includes customizable styling options and behavior controls through its SDK. Team collaboration is supported with features such as status settings and member management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4a2d92b3-7e10-44f6-a465-dc7862f6129c.jpeg","url":"https://www.softwareadvice.com.au/software/533768/Heyo","@type":"ListItem"},{"name":"Talkees","position":15,"description":"Talkees is an AI-powered customer support platform that centralizes communication from web chat, email, SMS, WhatsApp, Messenger, and Instagram into a single unified inbox. It automates repetitive inquiries using intelligent AI agents, helping teams resolve customer questions faster while reducing workload. Talkees improves team collaboration with internal notes, tags, shared context, and reusable reply templates.\n\nThe platform also includes a fully customizable helpdesk where businesses can publish articles and guides for self-service support. With real-time reporting, live chat integration, push notifications, and seamless connections to external tools, Talkees provides a complete solution for managing customer conversations. Companies use Talkees to streamline support processes, offer consistent responses across channels, and deliver a better customer experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/656a366b-78ca-4415-a6c7-1721cbb271f3.png","url":"https://www.softwareadvice.com.au/software/533840/Talkees","@type":"ListItem"},{"name":"Nuacem AI","position":16,"description":"Nuacem AI is a conversational AI and customer engagement platform that helps enterprises deliver personalized experiences across text, voice, and video. Powered by its proprietary D.E.E.P Cognition Engine and WhiteboxNLU, Nuacem AI enables understanding, multi-lingual interactions, and omnichannel automation. \n\nThe platform combines AI, deployment tools, and enterprise-grade security to support high-volume use cases across banking, telecom, healthcare, retail, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/186a8d06-635f-4c2b-b893-afa8934632f0.jpeg","url":"https://www.softwareadvice.com.au/software/365916/conversational-ai-platform","@type":"ListItem"},{"name":"IMsupporting","position":17,"description":"IMsupporting is a cloud-based live chat platform that helps organisations engage website visitors, support customers in real time, and capture more enquiries. Designed for businesses, support teams, and public sector organisations, the platform combines human live chat with AI-assisted workflows to help teams respond faster and deliver a better online experience.\n\nThe software is built for organisations that want more than a basic chat widget. IMsupporting helps teams manage inbound conversations efficiently, route chats to the right department, collect useful pre-chat information, handle out-of-hours enquiries, and maintain a consistent service across websites and digital channels. This can help improve response times, increase conversion opportunities, reduce missed contacts, and make it easier for teams to manage demand.\n\nKey features include website live chat, hybrid AI and human chat handling, custom chat flows, pre-chat forms, department routing, operator management, offline messaging, reporting and analytics, branding options, and workflow flexibility for different service environments. Teams can use the platform to support customer service, sales, helpdesk enquiries, and digital contact strategies.\n\nWhat sets IMsupporting apart is its hybrid approach. Organisations can use AI to guide, triage, or support conversations while still keeping human agents involved where empathy, judgement, or specialist knowledge is needed. This makes it suitable for organisations that want to improve efficiency without losing the human touch.\n\nIMsupporting also offers onboarding and ongoing support to help teams get set up quickly and make the most of the platform. Whether the goal is better customer support, stronger lead capture, or a more modern digital contact experience, IMsupporting provides a flexible live chat solution that helps organisations communicate more effectively online.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b5a630a1-b578-40fb-b4f9-4461f5108a61.png","url":"https://www.softwareadvice.com.au/software/457101/IMsupporting","@type":"ListItem"},{"name":"Vatdi","position":18,"description":"Vatdi is an AI-powered chatbot platform designed for automated customer support and lead generation on websites and ecommerce stores. It is suitable for online retailers, educational institutions, enterprises, and businesses across various industries. The platform can be deployed on any website using a script embed or REST API and offers dedicated plugins for WordPress, WooCommerce, Shopify, and OpenCart.\n\nThe chatbot uses Retrieval Augmented Generation technology powered by OpenAI and Gemini to process information from uploaded PDFs, documents, CSVs, product feeds, and website links. It operates continuously to respond to customer inquiries, track order statuses through ecommerce platform synchronization, and collect lead information such as emails, phone numbers, and order details. It supports conversations in over ninety-five languages with automatic language detection and ensures consistent brand representation. For complex scenarios, the system transfers conversations to human agents while retaining the full conversation history and collected data.\n\nCustomization options include settings for colors, fonts, positioning, welcome messages, and agent avatars to align with brand identity. An analytics dashboard provides insights into conversation performance, customer satisfaction, and other key metrics. The platform operates on SOC 2 compliant infrastructure with end-to-end encryption and offers single sign-on with detailed access controls for team management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87059709-dabf-4c98-871c-f94cbec34e12.jpg","url":"https://www.softwareadvice.com.au/software/540288/Vatdi","@type":"ListItem"},{"name":"Onlim","position":19,"description":"Onlim is a conversational AI platform designed to help small to large businesses streamline communication with customers across multiple channels. Features include traffic analysis, natural language processing, data modeling, and key performance indicator (KPI) tracking.\n\n\nThe application comes with a knowledge graph feature, which enables developers to prepare chatbots using training data in order to interact with website visitors. It helps agents identify customer’s intent and provide answers accordingly. Using the analytics module, businesses can evaluate conversations via indicators and receive recommendations on trending topics of the market.\n\n\nOnlim also offers a live chat platform, which automates conversations with visitors through a welcome message and enables team members to track chat progress via a statistics dashboard. Pricing for the solution is available on request and support is provided via phone, email and chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d391ca6e-da5b-4ef7-98dc-c521b2ce6646.png","url":"https://www.softwareadvice.com.au/software/318579/onlim","@type":"ListItem"},{"name":"Noci","position":20,"description":"Noci provides you a world-premiere feature: the product recommendation tool.\nNow, teams can create a vendor chatbot that advises 24/7 products the same way an in-store vendor would do it.\n\nBy connecting to existing CMS and CRM systems with modules or with API, Noci applies algorithms to your product catalog. \n\nThe platform works around those algorithms and questionnaires with you, because only you know how to sell your products.\n\nIt has a direct impact on conversion rates, returning rates and the average basket.\n\nOf course, your customer service is also fully automatized because Noci can connect to your CMS and CRM to answer most of the common questions of your customers.\n\nBy setting up an automated FAQ, you will save 70% of your customer service time. \n\nNoci offers a free unlimited agents live-chat.\n\nBusinesses can qualify the true needs of their customers and answer to them via live-chat and save 8 minutes on average on each advice given.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/beb049fc-bf28-4711-b218-2e4f60670bc9.png","url":"https://www.softwareadvice.com.au/software/199810/noci","@type":"ListItem"},{"name":"Hyro","position":21,"description":"Hyro is the world’s first adaptive communications platform. Featuring plug & play conversational AI and natural language automation, Hyro empowers enterprises to flex their processes and messaging across their most valuable platforms, services, and channels—including contact centers, chat solutions, SMS, and more. Say goodbye to rigid chatbots and voice assistants running on intent-based flows that constantly break. \n\nWith the adaptive advantage for enterprise, Hyro is ushering in a new age of conversational technologies that are quick to deploy, easy to maintain, and simple to scale—conserving vital resources while generating better conversations, more conversions, and revenue-driving insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eca33252-4533-48e1-b81a-0b0de9e79243.png","url":"https://www.softwareadvice.com.au/software/216802/hyro","@type":"ListItem"},{"name":"Saysimple","position":22,"description":"About us\n\nWe are Saysimple. We are experts when it comes to enhancing customer conversations. Providing our clients with the ability to focus on providing their customers with the level of service they deserve.\n\nThrough our Customer Communication Platform we are able to bring a wide range of different channels together into a single communication core - increasing efficiency and decreasing frustration. This helps resolve issues quickly - and opens the door to other positive outcomes, such as streamlining customer journeys, increasing customer satisfaction and a better ROI for organizations.\n\nFor us, customer conversations are simply the next step towards forming real and valuable relationships. Every conversation should be seen as an opportunity to make a relationship stronger.\n\nGet in touch, stay in touch.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/732822c1-e248-401c-a4b2-5180f7419064.png","url":"https://www.softwareadvice.com.au/software/239975/saysimple","@type":"ListItem"},{"name":"Just AI Conversational Platform","position":23,"description":"Just AI Conversational Platform provides a unique, comprehensive ecosystem and technology that allows enterprises, mid-size businesses, and voice tech developers to create absolutely any type of conversational AI projects, including the following: \n- voice and text chatbots for websites and messengers\n- voice bots for inbound and outbound calls\n- smart voice call agents\n- voice games and skills for popular voice assistants\n- custom virtual assistants\n- conversational UI for mobile apps\n- conversational UI for smart devices and robots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5c57f61-fd2c-4434-b556-032b96a50f19.png","url":"https://www.softwareadvice.com.au/software/202093/just-ai-conversational-platform","@type":"ListItem"},{"name":"Sinch","position":24,"description":"Sinch is a cloud-based communication management platform that helps businesses across retail, healthcare, media, financial services, travel, customer care and other verticals manage customer communication via a unified portal. The platform includes marketing capabilities, which allow organizations to run interactive marketing campaigns using videos and images. \n\nSinch enables enterprises to engage with the target audience via Viber, WhatsApp, text messages, MMS and more using messaging APIs. Additionally, businesses can validate custom credentials using one-time passwords (OTPs) to provide secure login and sign-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8610bd9-1068-44c2-89a4-a12aba7f2302.png","url":"https://www.softwareadvice.com.au/software/425312/sinch","@type":"ListItem"},{"name":"AtomX Live Chat","position":25,"description":"AtomXDigital deliver automation solutions to achieve multi-fold revenue up take and high customer engagement.\n\nOur integrated multi-lingual live chat solution uses live agents to enable real interactions.\n\nCustomers can reach out for support at any time using their preferred digital channel including Video and audio chat, creating a personalized customer experience.\n\nShorten resolution response times using intelligent automatic routing, ensuring customers are directed to the correct department\n\nUsing Agent assist feature as a virtual assistant, reduce the time spent looking for information by using existing resources. Suggest the most relevant answers using canned messages to maximize efficiency on up to 5 chats at a time.\n\nGive customers the opportunity to get in touch around the clock providing a smooth transition from live chat to SMS, email or other social media channels. Resolve customer requests using follow up emails and tracking inbound messages.\n\nHelp customers using the knowledge base which centralizes all knowledge and resources inside of your agent console.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f13c667-ae52-40e9-87b3-d03035301462.jpeg","url":"https://www.softwareadvice.com.au/software/317653/live-chat","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=14#itemlist","numberOfItems":25}
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