---
description: Page 9 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 9 - Best Live Chat Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software) > [Page 9](https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9)

# Live Chat Software

Canonical: https://www.softwareadvice.com.au/directory/4569/live-chat/software

Page: 9 / 16\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=8)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=10)

-----

## Products

1. [Hyversa](https://www.softwareadvice.com.au/software/509336/Goo-Chat) — 4.8/5 (10 reviews) — Hyversa is a customer support solution that empowers businesses with tools to streamline interactions, optimize perfo...
2. [Livserv](https://www.softwareadvice.com.au/software/510878/LivServ) — 4.5/5 (10 reviews) — Livserv is a conversational AI platform designed to automate customer interactions and streamline lead generation for...
3. [Velaro](https://www.softwareadvice.com.au/software/160198/velaro) — 3.9/5 (9 reviews) — Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single wor...
4. [Prompt.io](https://www.softwareadvice.com.au/software/171910/chatbox) — 4.0/5 (9 reviews) — Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, F...
5. [Ticker](https://www.softwareadvice.com.au/software/363106/ticker) — 4.7/5 (9 reviews) — Forget about using different Apps to chat with your customers. Centralize everything with Ticker\! Improve your compan...
6. [Moveo.AI](https://www.softwareadvice.com.au/software/366930/moveo-ai) — 5.0/5 (9 reviews) — Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade plat...
7. [Rezolve AI](https://www.softwareadvice.com.au/software/254186/rezolve-ai) — 4.8/5 (9 reviews) — Rezolve.ai is an enterprise Agentic AI platform designed to improve service management and employee support across IT...
8. [Viafoura](https://www.softwareadvice.com.au/software/289023/viafoura) — 4.8/5 (9 reviews) — Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and...
9. [AIO](https://www.softwareadvice.com.au/software/361954/aio) — 4.9/5 (9 reviews) — AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate wi...
10. [FoxText](https://www.softwareadvice.com.au/software/474177/FoxText) — 4.3/5 (9 reviews) — FoxText is an online solution that allows users to send text messages and SMS to mobile phones using the internet. It...
11. [LLM Software](https://www.softwareadvice.com.au/software/529352/LLM-Software) — 4.8/5 (9 reviews) — LLM Software provides artificial intelligence solutions designed for small and medium business owners and CEOs that h...
12. [ELMA365](https://www.softwareadvice.com.au/software/340962/elma365) — 4.9/5 (8 reviews) — ELMA365 is a cloud-based and on-premise business process management (BPM) software designed to help government organi...
13. [Cue](https://www.softwareadvice.com.au/software/383452/cue) — 5.0/5 (8 reviews) — Cue enables businesses to have conversations with customers on multiple digital channels with live chat and chatbots....
14. [WorkHub Tasks](https://www.softwareadvice.com.au/software/356972/workhub-tasks) — 5.0/5 (8 reviews) — WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promot...
15. [ChatHQ](https://www.softwareadvice.com.au/software/495569/ChatHQ) — 5.0/5 (8 reviews) — ChatHQ is a customer engagement software designed to help digital marketing agencies and businesses manage customer i...
16. [Ochatbot](https://www.softwareadvice.com.au/software/444270/ochatbot) — 4.8/5 (8 reviews) — Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It ...
17. [Callbell](https://www.softwareadvice.com.au/software/98792/callbell) — 4.1/5 (7 reviews) — Callbell is a live chat solution that enables businesses of all sizes to create customizable chat widgets and communi...
18. [Indigitall](https://www.softwareadvice.com.au/software/186673/indigitall) — 4.6/5 (7 reviews) — Indigitall is a cloud-based push notification solution designed to help businesses create segmented and personalized ...
19. [EnableX](https://www.softwareadvice.com.au/software/371273/enablex) — 4.1/5 (7 reviews) — At EnableX, we believe meaningful customer connections are built on innovation. Our AI-powered Customer Engagement Cl...
20. [Luware Nimbus](https://www.softwareadvice.com.au/software/445711/luware-nimbus) — 4.4/5 (7 reviews) — Luware Nimbus is an AI-powered customer experience platform that transforms Microsoft Teams into a unified hub for re...
21. [Qiscus](https://www.softwareadvice.com.au/software/345457/qiscus) — 4.4/5 (7 reviews) — Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omni...
22. [Vira](https://www.softwareadvice.com.au/software/487272/WhatsApp-Automation) — 4.6/5 (7 reviews) — Vira is a WhatsApp automation tool designed to work directly with HubSpot. It enables bulk messaging, campaign manage...
23. [Callbox](https://www.softwareadvice.com.au/software/427356/callbox) — 4.9/5 (7 reviews) — Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a c...
24. [LiveOps](https://www.softwareadvice.com.au/software/49337/liveops) — 3.7/5 (6 reviews) — LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction reco...
25. [WebsiteAlive](https://www.softwareadvice.com.au/software/59234/websitealive) — 4.8/5 (6 reviews) — WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat....

-----

Page: 9 / 16\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=8)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=10)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [Help Desk Software](https://www.softwareadvice.com.au/directory/4160/help-desk/software)
- [Customer Service Software](https://www.softwareadvice.com.au/directory/255/customer-service/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [All Categories](https://www.softwareadvice.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice Australia","url":"https://www.softwareadvice.com.au/","@id":"https://www.softwareadvice.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Live Chat Software","description":"Page 9 - Discover the best Live Chat Software for your organisation. Compare top Live Chat Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9","about":{"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9#itemlist"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"https://www.softwareadvice.com.au/directory/4569/live-chat/software","@type":"ListItem"},{"name":"Page 9","position":3,"item":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 9 - Best Live Chat Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.com.au/directory/4569/live-chat/software?page=9#itemlist","@type":"ItemList","itemListElement":[{"name":"Hyversa","position":1,"description":"Hyversa is a customer support solution that empowers businesses with tools to streamline interactions, optimize performance, and boost satisfaction. From real-time analytics to customizable widgets and sentiment analysis, Hyversa equips businesses to stay ahead in a competitive market and foster lasting relationships with the audience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a16de415-ea23-4271-a8df-d181d8c2ed3d.png","url":"https://www.softwareadvice.com.au/software/509336/Goo-Chat","@type":"ListItem"},{"name":"Livserv","position":2,"description":"Livserv is a conversational AI platform designed to automate customer interactions and streamline lead generation for businesses. By leveraging intelligent chat automation, Livserv enables organizations to engage website visitors instantly, address customer queries in real time and seamlessly convert conversations into qualified leads. The platform supports automation across both websites and WhatsApp, empowering businesses to manage customer communications efficiently across multiple channels.\n\nTailored for industries where rapid response times are critical, such as real estate, healthcare, education, and service-based sectors, Livserv optimizes the entire customer journey. It automates essential processes including lead capture, qualification, follow-ups and appointment scheduling. With features such as AI-driven conversations, workflow automation, lead routing, CRM integrations and robust analytics, businesses can monitor performance and continuously refine their engagement strategies.\n\nIts comprehensive feature set includes AI-powered chatbot automation, WhatsApp and website chatbot deployment, sales automation workflows, real-time customer engagement, appointment booking, CRM integrations, multi-channel communication and in-depth analytics and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90667e47-1469-439b-b344-4fec9c25bfcc.jpeg","url":"https://www.softwareadvice.com.au/software/510878/LivServ","@type":"ListItem"},{"name":"Velaro","position":3,"description":"Connect with customers instantly across live chat, AI chatbots, SMS, messaging apps, and voice, all from a single workspace. Velaro helps you resolve issues faster, capture more leads, and deliver consistent service across every channel without juggling multiple tools. From the first touch to long-term loyalty, you can manage every conversation, track progress, and create customer journeys that match how your business works.\n\n- AI Chatbots and Hybrid Automation: \nGive customers immediate answers with AI chatbots trained on your business content, including documents, URLs, and knowledge base articles. Conversational chatbots can handle open-ended questions or follow structured workflows for tasks like order tracking, appointment scheduling, or troubleshooting. In the same conversation, customers can move from AI bot to a live agent without losing context. This hybrid approach helps you automate where it makes sense, while keeping human support available for more complex needs.\n\n- Workflow Builder: \nPlan and automate customer journeys with Velaro’s visual workflow builder. Map out steps, set conditions, trigger actions, and create automation logic without coding. From lead capture to follow-ups, you can customize every step of the process to match how your business runs.\n\n- Unified Inbox for All Channels: \nManage conversations from chat, SMS, WhatsApp, Messenger, and IVR in one centralized inbox. Agents see full contact details, conversation history, and related records in the same view, so they always have the context they need. AI writing assistance helps craft consistent, accurate replies quickly, while automation rules route messages to the right person.\n\n- Messaging, Voice, and Surveys:\nSend and receive messages through SMS and apps like WhatsApp and Messenger. Handle inbound voice requests through IVR and easily set up pre-chat and post-chat surveys to gather customer feedback or collect key details.\n\nKey Features\n\t• Automated conversation routing and agent transfers\n\t• Specialized AI agents trained for specific topics\n\t• Suggested replies and questions to improve conversation flow\n\t• Lead qualification based on visitor behavior or responses\n\t• Custom cards and widgets for the chatbot welcome screen\n\t• Ticketing and case management for high-priority issues\n\t• Contact management with full interaction history\n\t• Performance insights to track chat, agent, and bot metrics\n\t\n- CRM Integrations and API Access:\nVelaro connects with the tools you already use, including NetSuite, Microsoft Dynamics, and other popular CRMs. You can sync customer data automatically, trigger updates, and manage follow-ups without manual entry. Open API access provides flexibility for custom connections.\n\n- Security and Compliance:\nDesigned for businesses that take data security seriously, Velaro includes encryption, role-based access control, and compliance-ready features for regulated industries.\n\n- Built for teams of all sizes: \nFrom small support teams to enterprise contact centers,  Velaro adapts to the way you work. Give customers faster answers, keep every interaction connected, and create service experiences that keep them coming back.\n\nTurn conversations into better experiences, all in one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6c33f5f-2f34-49c2-8261-e4543753bee7.png","url":"https://www.softwareadvice.com.au/software/160198/velaro","@type":"ListItem"},{"name":"Prompt.io","position":4,"description":"Prompt.io is a cloud-based messaging platform designed for businesses of all sizes. It enables users to manage SMS, Facebook Messenger and live chat communication channels.\n\n\nPrompt.io offers integration with different customer relationship management (CRM) solutions such as Salesforce and Oracle Service Cloud, which allows users to connect with their customers and prospects from within the solution itself. Users can also personalize messages using customer data such as name, age and address fields in the message.\n\n\nPrompt.io features phone assist, which allows users to request information from the customers using SMS and provides agents with customers’ information at the start of the call. Users can also create and send quotes and follow-up with their customers.\n\n\nPrompt.io offers subscription pricing and is available in three different pricing plans: Starter, Pro and Enterprise, based on the number of users and interactives. The vendor offers online support to customers during regular business hours.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5e2bcd50-3953-479b-b9dc-af31ff407002.jpeg","url":"https://www.softwareadvice.com.au/software/171910/chatbox","@type":"ListItem"},{"name":"Ticker","position":5,"description":"Forget about using different Apps to chat with your customers. Centralize everything with Ticker!\n\nImprove your company's communication with our omnichannel platform. Manage your customers, tickets, products, sales and more. Ideally for business of customer support, marketing and sales.\n\nUnify chats from WhatsApp, Instagram, Messenger and more into a single conversation thread. Get a 360 view of your customers without missing a thing.\n\nCreate chatbots for all your channels quickly. Make them for different days and time ranges so that they respond in all situations. Also, integrate the chatbot's intentions with your CRM so you can automate your conversations.\n\nCompanies can integrate Ticker with differents CRM as Salesforce, HubSpot and more. We have a powerfull API and webservices structures that made easy the automation of your conversations for differents scenarios.\n\nDesign and create WhatsApp broadcast campaigns to contact more users in less time. Check the progress in real time and download relevant information.\n\nSupervise the work of your agents with online dashboards and reports, also look their interactions with your clients in real time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/de8f1cf5-499a-45aa-80c8-bb4fe832318e.jpeg","url":"https://www.softwareadvice.com.au/software/363106/ticker","@type":"ListItem"},{"name":"Moveo.AI","position":6,"description":"Moveo.AI revolutionizes customer experiences through cutting-edge conversational AI agents. Our enterprise-grade platform, driven by generative AI and proprietary Large Language Models (LLMs), redefines data processing, enabling the automation of a wide array of business processes.\nAt the core of Moveo's capabilities are our proprietary LLMs, ensuring unparalleled data security and reliability. Hosted privately, these LLMs are finely tuned specifically for business conversations, surpassing third-party models like GPT-4. With an impressive 99% uptime, Moveo.AI guarantees uninterrupted and secure interactions, prioritizing the confidentiality of your data.\n\nSupporting 21 languages, the platform facilitates human-like conversations globally. The NLP chatbots excel in accurately predicting intents, identifying inaccuracies, and delivering hyper-personalized experiences.\n\nThe platform's self-learning capabilities are powered by deep learning algorithms, continuously improving by leveraging insights from past interactions. Moveo's virtual agents optimize intent recognition, propose new intents through training phrases, and fine-tune performance using data from existing sources, ensuring ongoing enhancement in addressing customer needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/319d504f-91f4-415f-911a-1352c87df64e.jpeg","url":"https://www.softwareadvice.com.au/software/366930/moveo-ai","@type":"ListItem"},{"name":"Rezolve AI","position":7,"description":"Rezolve.ai is an enterprise Agentic AI platform designed to improve service management and employee support across IT and business functions. It enables organizations to automate service processes, simplify support delivery, and provide employees with instant assistance through conversational interfaces embedded within Microsoft Teams, Slack, and enterprise environments.\n\nThe platform uses autonomous Agentic AI agents capable of understanding user intent, performing actions, and resolving service requests across multiple systems. This approach reduces dependency on manual intervention and accelerates resolution times. Employees can request support, retrieve information, or initiate workflows directly from their daily communication tools, improving accessibility and productivity.\n\nRezolve.ai enhances enterprise knowledge access through intelligent search, helping employees quickly find accurate answers from organizational resources. Its workflow automation capabilities allow organizations to automate service processes without complex development, improving operational consistency and efficiency.\n\nThe platform integrates with existing ITSM systems, identity platforms, and enterprise applications, enabling organizations to enhance current service operations without disruption. With enterprise-grade security and governance controls, Rezolve.ai supports scalable and secure deployment across global organizations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/db52ea41-5e66-4e70-b2de-67190230c246.png","url":"https://www.softwareadvice.com.au/software/254186/rezolve-ai","@type":"ListItem"},{"name":"Viafoura","position":8,"description":"Viafoura is a digital experience company that helps brands activate their audiences through a suite of engagement and personalization solutions, maximizing conversions of unknown to known users.\n\nWe work with brands to build direct relationships with their audiences, creating the foundation for a scalable first-party data strategy while reducing dependency on social media. In fact, our socially immersive tools — including topic and author follows, real-time conversations, an on-site community feed, personalized notifications and alerts — engage, convert and retain visitors right on customer websites.\n\nViafoura’s industry-leading, AI-powered content moderation solutions are customized to support each customer’s unique community guidelines. As a result, customers can scale and streamline their audience engagement and community-building initiatives while maintaining a civil and brand-safe environment. \n\nOur solutions leverage advanced machine learning to process and analyze terabytes of first-party engagement and behavioural data. This data is then transformed into predictive and actionable insights, such as personalized recommendations, user propensity scores, dynamic user profiles, interest-based cohorts, personas and rich data visualizations. These proprietary data signals are all available for integration with customers’ data platforms through various methods, like data APIs, real-time webhooks and raw data exports. \n\nAll of our solutions are highly customizable and can be easily integrated into customer tech stacks, including their CMS, identity management and subscription platforms using lightweight JavaScript modules or native APIs. Plus, our flexible commercial models offer traditional SaaS licensing and ad-supported implementations whereby customers pay no up-front licensing fees and share in the incremental ad revenue generated by Viafoura’s high-performing ad units.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b2f9abff-0ad5-48ff-a9fd-4b99a7f14d1e.png","url":"https://www.softwareadvice.com.au/software/289023/viafoura","@type":"ListItem"},{"name":"AIO","position":9,"description":"AIO is an all-in-one marketing platform designed to help businesses of all sizes generate sales leads, collaborate with potential clients, and automate digital marketing campaigns across multiple channels. It allows marketers to create and send personalized email/text campaigns and pre-recorded voice messages to customers. \n\nKey features of AIO include email marketing, call blasting, data import, behavior tracking, customer database and SMS marketing. The software comes with a WhatsApp business API, which helps managers track various team performance metrics, such as response time, number of client interactions, and more. Additionally, the portfolio management functionality helps users set up and receive reminders about payment due dates via default alerts. \n\nAIO integrates with several third-party applications including HubSpot CRM, Shopify, WhatsApp, WordPress, Zoho Flow, and Zapier. Pricing is available on monthly subscriptions and support is extended via chat, email, phone and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a460c676-2744-4f4a-900d-46ce539a7bba.png","url":"https://www.softwareadvice.com.au/software/361954/aio","@type":"ListItem"},{"name":"FoxText","position":10,"description":"FoxText is an online solution that allows users to send text messages and SMS to mobile phones using the internet. It caters to individuals who need a streamlined and convenient way to communicate with friends, family, or colleagues without the hassle of registration or downloads.\n\nFoxText enables users to send free text messages and SMS online without the need for any additional software or account setup.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/179b5a8e-f383-4d27-ac85-699e220aa670.png","url":"https://www.softwareadvice.com.au/software/474177/FoxText","@type":"ListItem"},{"name":"LLM Software","position":11,"description":"LLM Software provides artificial intelligence solutions designed for small and medium business owners and CEOs that helps optimize operations across multiple departments. The platform utilizes large language model technology to power intelligent agent tools that automate and streamline various business processes. \n\nThe AI-enabled agents can handle tasks across information technology, human resources, legal, accounting, sales and marketing departments. The system offers specialized AI agents tailored to specific business functions, including financial analysis, sales forecasting, content generation, workflow automation, cybersecurity, recruitment assistance, customer support, budget planning and lead scoring. \n\nEach agent is designed to address particular business challenges, such as locating and processing purchase orders and invoices, managing paid time off requests, creating legal document drafts, analyzing patents, generating marketing materials and providing real-time performance insights.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0d89c81-fd7b-4027-943e-4b4796d7160c.png","url":"https://www.softwareadvice.com.au/software/529352/LLM-Software","@type":"ListItem"},{"name":"ELMA365","position":12,"description":"ELMA365 is a cloud-based and on-premise business process management (BPM) software designed to help government organizations and enterprises build corporate applications without coding. It includes several modules for the management of customer relationships, document management and robotic process automation.\n\nThe application provides a graphic designer, which lets administrators model, execute, control, improve and integrate processes on a centralized dashboard. Businesses can utilize electronic document workflows to assign tasks, facilitate contract or invoice approvals, process finances, generate office notes and more. Additionally, it provides automatic number assignment, number reservation and direct numbering capabilities to automate accounting and back-office processes. \n\nIt offers a CRM solution, which allows businesses to capture leads, organize client profiles in segments, perform audio calling using IP telephony and customize the system’s parameters to improve sales. Pricing is available on annual, quarterly and half-yearly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1cf5c7b3-5f51-4d13-8d07-e29f51045e93.png","url":"https://www.softwareadvice.com.au/software/340962/elma365","@type":"ListItem"},{"name":"Cue","position":13,"description":"Cue enables businesses to have conversations with customers on multiple digital channels with live chat and chatbots.\n\n- Chat with customers via WhatsApp, web chat, Messenger and Telegram.\n- Respond faster to customers with chatbots and quick reply templates.\n- Reduce costs chatbots can handle a high volume of queries at a lower cost.\n- Increase sales with real-time quoting chatbots and lead capturing.\n- Chatbots automate routine tasks, freeing up human agents to handle more complex queries.\n- Integrate systems with chatbots for better customer service.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ecd0f6f4-8ef9-484f-b950-7693203e1c88.png","url":"https://www.softwareadvice.com.au/software/383452/cue","@type":"ListItem"},{"name":"WorkHub Tasks","position":14,"description":"WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure platform for creating tickets from various sources, including email and the web. Moreover, its integrated escalation management feature ensures tasks are completed promptly and accurately.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e78be299-b9ed-439a-bb24-f9e2a2d8c590.jpeg","url":"https://www.softwareadvice.com.au/software/356972/workhub-tasks","@type":"ListItem"},{"name":"ChatHQ","position":15,"description":"ChatHQ is a customer engagement software designed to help digital marketing agencies and businesses manage customer interactions. The software aims to generate more leads, increase sales revenue, simplify customer support, and boost customer retention. \n\nThe software offers a suite of features to enhance customer interactions. The engagement widgets provide a conversion rate optimization tool for sales and support. This tool can be white-labeled and resold to customers. The advanced livechat functionality allows businesses to manage their sales and support live chat operations. The knowledge base builder enables the creation of robust support libraries that can also be resold to customers. Additionally, ChatHQ supports integration with the HighLevel platform.\n\nChatHQ's data-driven approach enables businesses to tailor conversations, offers, and support to meet individual customer needs. This enhances customer satisfaction and loyalty. The platform's comprehensive analytics suite provides insights and reports to help optimize client interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/caca1fed-3216-4bb9-8fe5-d80c141fe630.png","url":"https://www.softwareadvice.com.au/software/495569/ChatHQ","@type":"ListItem"},{"name":"Ochatbot","position":16,"description":"Ochatbot is an artificial intelligence chatbot platform designed for ecommerce and customer service applications. It serves online retailers from various sectors, aiming to enhance shopping experiences and customer support.\n\nThis platform utilizes natural language processing and machine learning to facilitate natural conversations with shoppers. It offers a range of features, including order tracking, cart addition, abandoned cart recovery, and round-the-clock customer service. It also provides product suggestions based on customer interactions.\n\nOchatbot offers analytical tools and reports, providing insights into chatbot conversations and performance. These reports track various metrics to help ecommerce businesses gauge the effectiveness of the chatbot and identify areas for improvement. By harnessing Ochatbot's advanced AI capabilities and its suite of ecommerce features, online retailers have the potential to increase sales, reduce support costs, and foster enduring customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/04a90968-aae3-4945-b60a-5caf09646700.png","url":"https://www.softwareadvice.com.au/software/444270/ochatbot","@type":"ListItem"},{"name":"Callbell","position":17,"description":"Callbell is a live chat solution that enables businesses of all sizes to create customizable chat widgets and communicate with customers across various messaging applications. Support teams can utilize the platform to engage and resolve customer queries through text messages.\n\n\nCallbell allows enterprises to install custom chat widgets into business websites  using WordPress plugin or Google Tag Manager. It lets users track the number of sent, delivered or read messages and analyze response time rates. Additionally, administrators can use the solution to manage permissions and send invites to team members for joining the platform.\n\n\nCallbell facilitates integrations with various third-party platforms including WhatsApp, Messenger, Instagram and Telegram for businesses to streamline communications with customers. The solution is available for free or on monthly subscriptions and support is extended via email, FAQs and live chat.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0fbca1d0-1542-4857-b284-7ce2fca48723.png","url":"https://www.softwareadvice.com.au/software/98792/callbell","@type":"ListItem"},{"name":"Indigitall","position":18,"description":"Indigitall is a cloud-based push notification solution designed to help businesses create segmented and personalized messages with photos and animated GIFs and send them across mobile or websites. Features include A/B testing, web analytics, activity tracking, heatmaps and summary reports. \n\n\nThe application enables marketers to create, edit or delete campaigns and set up filters for subscribed/unsubscribed devices for message delivery. Using the analytics module, supervisors can view campaign performance and determine the number of customers impacted via the dashboard. It comes with a geofencing feature, which lets businesses define areas, create shipping criteria and prepare automated messages to be sent as per customer's preferences and location.  \n\n\nIndigitall offers integration with various third-party platforms such as Google Analytics, Salesforce Marketing Cloud, comScore and more. It is available on monthly subscriptions and support is provided via phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51d510da-6304-40fc-8a37-caf7dacb4b6a.png","url":"https://www.softwareadvice.com.au/software/186673/indigitall","@type":"ListItem"},{"name":"EnableX","position":19,"description":"At EnableX, we believe meaningful customer connections are built on innovation. Our AI-powered Customer Engagement Cloud empowers businesses to create personalised, dynamic and intelligent interactions by integrating real-time communication, deep data analytics, and omnichannel capabilities into every touchpoint.\n\nFounded in 2017 in Singapore, EnableX has rapidly emerged as a trusted leader in customer engagement. Our carrier-grade platform offers a comprehensive suite of omnichannel solutions, including Programmable APIs and ready-to-deploy Conversational AI. By seamlessly combining real-time interactions—voice, video, and text—with Generative AI and advanced analytics, we help businesses deliver personalised, efficient, and impactful customer experiences across all web, app, and digital channels including RCS, WhatsApp, Facebook Messenger, and Instagram.\n\nLed by our Founder and CEO, Pankaj Gupta, and backed by a leadership team with decades of expertise in IT and telecommunications, EnableX is dedicated to driving innovation and customer success. Our solutions are trusted by global system integrators, telecom operators, service providers, and enterprises seeking reliable, scalable, and flexible communication platforms tailored to their needs.\n\nWith extensive omnichannel integration, white-label options, and deployment flexibility across public and private clouds, EnableX helps businesses navigate and thrive in the fast-evolving digital landscape.\n\nBecause at EnableX, we don’t just enhance communication—we perfect every engagement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/08703b9d-83f6-4df0-a1b8-fa79c8042353.png","url":"https://www.softwareadvice.com.au/software/371273/enablex","@type":"ListItem"},{"name":"Luware Nimbus","position":20,"description":"Luware Nimbus is an AI-powered customer experience platform that transforms Microsoft Teams into a unified hub for reception, back-office, and contact center operations. It enables organizations to manage omnichannel customer interactions, apply AI-driven routing, and gain real-time performance insights—all natively within Microsoft Teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ead57f6f-410e-41ee-ba47-aeac19ed9a44.png","url":"https://www.softwareadvice.com.au/software/445711/luware-nimbus","@type":"ListItem"},{"name":"Qiscus","position":21,"description":"Qiscus is a customer communications management solution designed to help businesses manage customer data, leads, omnichannel CRM and customer engagement operations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ca0dc557-9adc-46a1-b934-fdfe6c6d9b0e.png","url":"https://www.softwareadvice.com.au/software/345457/qiscus","@type":"ListItem"},{"name":"Vira","position":22,"description":"Vira is a WhatsApp automation tool designed to work directly with HubSpot. It enables bulk messaging, campaign management, and detailed reporting. It connects Meta WhatsApp Business Accounts to HubSpot without relying on third-party providers.\n\nThe platform allows users to send personalized bulk messages to contact lists. It provides WhatsApp campaign reporting, including ROI tracking from message delivery to deal closure. Users can create WhatsApp flow templates linked to HubSpot properties, track communications on the contact timeline, and use broadcast retargeting for contacts who interacted with previous campaigns.\n\nVira supports automated WhatsApp messaging triggered by HubSpot workflows. It accommodates multiple WhatsApp numbers within a single HubSpot account and allows unlimited business-initiated messages per month. All messages sent or received through Vira are recorded on the HubSpot contact timeline, ensuring team members have access to conversation history.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21c418e0-9759-4fe8-bab7-9ed018821f57.png","url":"https://www.softwareadvice.com.au/software/487272/WhatsApp-Automation","@type":"ListItem"},{"name":"Callbox","position":23,"description":"Callbox is a cloud-based solution offering voice and video collaboration, customer relationship management (CRM), a contact center, and omnichannel capabilities. The system is suitable for businesses aiming to streamline costs and merge communications with other operational tools.\n\nCallbox enables making and receiving external calls, call recording, and more. It also offers a connection with CRM and other systems, helping businesses to consolidate communications. Its key features include video conferencing for team collaboration, CRM for managing contacts and sales opportunities, and omnichannel customer engagement through channels such as WhatsApp.\n\nThe Callbox Contact Center provides comprehensive call center functionality. Businesses can oversee queues, access agent reports, and employ tools such as electronic point and call recording. Callbox offers redundancy options either in the cloud or on-premises to ensure stability for mission-critical solutions. It also includes an automated attendant with natural language speech and database integration to intelligently guide customers through menus.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6d1f9574-1f7c-4c1f-b52c-a3f361290e1b.png","url":"https://www.softwareadvice.com.au/software/427356/callbox","@type":"ListItem"},{"name":"LiveOps","position":24,"description":"LiveOps provides a cloud contact center solution with multi-channel routing, real-time reporting and interaction recording across all channels. It follows the pay-per-use model, which allows scaling the business when needed. LiveOps is used by various industries including retail, health care, insurance and telecom.\n\n\nLiveOps key features include customer service, outbound and inbound sales, lead generation and interactive voice response.\n\n\nLiveOps support options include a knowledge base, online support, phone support and video tutorials. LiveOps also provides integration with SalesLogix, SugarCRM, Zendesk, Zoho CRM, Microsoft Dynamics CRM and Salesforce Sales Cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7144e17e-ee64-4775-8cdc-2e601814acee.png","url":"https://www.softwareadvice.com.au/software/49337/liveops","@type":"ListItem"},{"name":"WebsiteAlive","position":25,"description":"WebsiteAlive is a cloud-based live chat solution that allows agents to communicate with their customers through chat. The solution caters to various industries such as government, hospitality, sports, entertainment and real estate.\n\n\nWebsiteAlive offers customizable chat windows with multiple launch options like chat button, pop-ups, shareable chat links and embedded icons. Users can also create specific triggers for URLs, time duration and page visits that get shared with different departments based on the visitor’s action.\n\n\nWebsiteAlive’s email management feature saves customer queries to each agent’s inbox in case they are offline, which allows them to respond to customer’s emails once they are live and available to chat. It also offers reporting and analytics tools that help administrators to analyze chat conversations and monitor agents’ performance on the basis of number of queries taken and hours logged in.\n\n\nThe solution is compatible with both Android and iOS devices. Services are offered on a monthly subscription basis which includes support via knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0432c1ef-59c7-499e-a4c8-e92114c02cd4.png","url":"https://www.softwareadvice.com.au/software/59234/websitealive","@type":"ListItem"}],"numberOfItems":25}
</script>