---
description: Page 2 - Discover the best Incident Management Software for your organisation. Compare top Incident Management Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 2 - Best Incident Management Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Incident Management Software](https://www.softwareadvice.com.au/directory/4577/incident-management/software) > [Page 2](https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2)

# Incident Management Software

Canonical: https://www.softwareadvice.com.au/directory/4577/incident-management/software

Page: 2 / 12\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4577/incident-management/software)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=3)

-----

## Products

1. [PagerDuty](https://www.softwareadvice.com.au/software/143953/pagerduty) — 4.6/5 (219 reviews) — PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monit...
2. [Pirani](https://www.softwareadvice.com.au/software/122791/pirani-riskment-suite) — 4.5/5 (203 reviews) — Pirani is an all-in-one risk and compliance management platform that helps organizations control, govern, and ensure ...
3. [New Relic](https://www.softwareadvice.com.au/software/142684/new-relic-one) — 4.5/5 (195 reviews) — New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimiz...
4. [Vivantio](https://www.softwareadvice.com.au/software/394868/vivantio-pro) — 4.3/5 (178 reviews) — Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing...
5. [Zoho Creator](https://www.softwareadvice.com.au/software/392416/zoho-creator) — 4.3/5 (169 reviews) — Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage da...
6. [OpsGenie](https://www.softwareadvice.com.au/software/438957/opsgenie) — 4.6/5 (154 reviews) — Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategi...
7. [AlertMedia](https://www.softwareadvice.com.au/software/357409/alert-media) — 4.8/5 (151 reviews) — All-in-One Platform to Detect, Understand, and Respond to Risk AlertMedia is purpose-built to enable fast, confident ...
8. [xMatters](https://www.softwareadvice.com.au/software/168379/xmatters) — 4.6/5 (141 reviews) — xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identificati...
9. [Novara Flex](https://www.softwareadvice.com.au/software/121855/vera) — 4.8/5 (129 reviews) — Novara Flex is a cloud-based EHS management platform that helps organizations manage their environmental, health and ...
10. [EcoOnline](https://www.softwareadvice.com.au/software/425982/ecoonline-ecompliance) — 4.6/5 (123 reviews) — EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG/sustainability tec...
11. [TOPdesk](https://www.softwareadvice.com.au/software/64429/topdesk) — 4.4/5 (110 reviews) — Making service happen with TOPdesk TOPdesk is an IT service management (ITSM) platform designed to help busy service ...
12. [Onspring](https://www.softwareadvice.com.au/software/165475/onspring) — 4.8/5 (105 reviews) — Onspring is a cloud-based governance, risk and compliance (GRC) platform that helps streamline business processes and...
13. [Rave Alert](https://www.softwareadvice.com.au/software/357034/rave-alert) — 4.7/5 (95 reviews) — The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-...
14. [Teramind](https://www.softwareadvice.com.au/software/156340/teramind) — 4.7/5 (92 reviews) — Teramind offers employee monitoring, insider threat detection, and data loss prevention (DLP) solutions. Teramind UAM...
15. [Omnigo](https://www.softwareadvice.com.au/software/153445/omnigo) — 4.4/5 (85 reviews) — End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Fre...
16. [Intellect QMS AI](https://www.softwareadvice.com.au/software/32288/intellect-workflow) — 4.6/5 (84 reviews) — Intellect is an AI-powered quality management system (QMS) and frontline operations solution for manufacturing. Built...
17. [Benchmark Gensuite EHS](https://www.softwareadvice.com.au/software/445446/gensuite) — 4.3/5 (84 reviews) — Enterprise EHS and Sustainability leaders face a common challenge: maintaining safety, compliance, and environmental ...
18. [IBM Maximo Application Suite](https://www.softwareadvice.com.au/software/390271/ibm-maximo-application-suite) — 4.2/5 (83 reviews) — IBM Maximo Application Suite is an integrated asset lifecycle management solution used to remotely maintain, monitor ...
19. [LogicGate Risk Cloud](https://www.softwareadvice.com.au/software/35162/logicgate) — 4.7/5 (83 reviews) — LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to the chang...
20. [Dotcom-Monitor](https://www.softwareadvice.com.au/software/360694/dotcom-monitor) — 4.5/5 (80 reviews) — Dotcom-Monitor is a cloud-based website monitoring solution that helps users improve the performance, functionality a...
21. [Resolver](https://www.softwareadvice.com.au/software/136393/vendor-risk-management) — 4.4/5 (79 reviews) — Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers...
22. [HSI](https://www.softwareadvice.com.au/software/187741/hsi) — 4.6/5 (79 reviews) — HSI is a cloud-based solution that helps businesses streamline environmental, health, and safety (EHS) processes on a...
23. [A1 Tracker](https://www.softwareadvice.com.au/software/76056/a1-tracker) — 4.9/5 (79 reviews) — A1 Tracker Contract Management Software is a cloud-based contract management \& lifecycle platform. A1 Tracker's f...
24. [Safesite](https://www.softwareadvice.com.au/software/169201/safesite) — 4.7/5 (74 reviews) — Safesite is a cloud-based software that helps construction and real estate businesses design and conduct inspections ...
25. [Freshstatus](https://www.softwareadvice.com.au/software/317583/freshstatus) — 4.6/5 (73 reviews) — Freshstatus is a status page and an incident communication software. Create a hosted and branded status page with jus...

-----

Page: 2 / 12\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/4577/incident-management/software)\
Next: [Next page](https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=3)

## Related Categories

- [EHS Management Software](https://www.softwareadvice.com.au/directory/4673/ehs/software)
- [Quality Management Systems](https://www.softwareadvice.com.au/directory/420/quality-management-software/software)
- [Risk Management Software](https://www.softwareadvice.com.au/directory/4423/risk-management/software)
- [Safety Management Software](https://www.softwareadvice.com.au/directory/4699/safety-management/software)
- [Audit Software](https://www.softwareadvice.com.au/directory/4188/audit/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/4577/incident-management/software)
- [All Categories](https://www.softwareadvice.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"SoftwareAdvice Australia","url":"https://www.softwareadvice.com.au/","@id":"https://www.softwareadvice.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Incident Management Software","description":"Page 2 - Discover the best Incident Management Software for your organisation. Compare top Incident Management Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2","about":{"@id":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"inLanguage":"en-AU","mainEntity":{"@id":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2#itemlist"},"publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"@id":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Incident Management Software","position":2,"item":"https://www.softwareadvice.com.au/directory/4577/incident-management/software","@type":"ListItem"},{"name":"Page 2","position":3,"item":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 2 - Best Incident Management Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.com.au/directory/4577/incident-management/software?page=2#itemlist","@type":"ItemList","itemListElement":[{"name":"PagerDuty","position":1,"description":"PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and live-call routing. It is suitable for support teams, engineering teams, NOC and system administrators of all sizes.\n\n\nUsers get the full-stack visibility and actionable insights of applications, infrastructure and services from a centralized place. On-call scheduling enables organizations to manage resources on critical apps and services that need aid. The collaboration feature enables project members to get real-time notifications through preferred channels.\n\n\nPagerDuty offers integration with over 150 monitoring tools, deployment and ticketing tools. It enables users to get alerts by phone, SMS, email and mobile apps for iOS and Android. PagerDuty is available through annual or monthly subscription options.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aeda5a3c-7a2f-47ff-ba7e-8b05711da84a.png","url":"https://www.softwareadvice.com.au/software/143953/pagerduty","@type":"ListItem"},{"name":"Pirani","position":2,"description":"Pirani is an all-in-one risk and compliance management platform that helps organizations control, govern, and ensure compliance across corporate processes. With Pirani, teams can define evaluation criteria, identify risks across processes, products, areas, and projects, and implement effective controls in a simple and structured way.\n\nThe platform supports the entire risk lifecycle, from assessment and workflow planning to incident reporting, AML monitoring, and audit management. It enables organizations to assign responsibilities, track progress, and receive automated alerts for pending or overdue tasks, while also providing real-time dashboards and reporting to support informed decision-making.\n\nPirani integrates seamlessly with business tools such as Active Directory, Gmail, Google Drive, Dropbox, and Power BI, ensuring risk management is connected to the organization’s existing ecosystem. Designed to be intuitive, scalable, and AI-powered through Pirani Copilot, the platform makes risk management simple, practical, and effective for organizations of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7b30bdc-6da7-4ece-8012-6ec2a1be8ad1.png","url":"https://www.softwareadvice.com.au/software/122791/pirani-riskment-suite","@type":"ListItem"},{"name":"New Relic","position":3,"description":"New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. \n\nThe solution enables enterprise engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. \n\nNew Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/faa86e5c-3e51-4e63-867a-8ccc633fc886.jpeg","url":"https://www.softwareadvice.com.au/software/142684/new-relic-one","@type":"ListItem"},{"name":"Vivantio","position":4,"description":"Founded in 2003, Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.\n\nBy combining enterprise-level functionality with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, scalable, and fully configurable platform that empowers businesses to achieve service excellence. The platform scales to meet the complex needs of large multi-site organizations and high-growth businesses.\n\nVivantio offers flexibility without sacrifice:\n- Future-proof your support teams with a solution that scales as you grow\n- Get enterprise-level functionality without the hefty price tag, lengthy implementation or annual price gouging\n- Centralize all your support teams – internal and external facing – in a single tool\n- Onboard in days -- not months -- with the help of a dedicated implementation manager\n- Connect with a real person on our in-house support team when you have a question\n- Configure to each team's needs without ever writing a line of code or shoulder-tapping a developer\n\nKey features include:\n- dashboards\n- charts and reports\n- routing and escalation \n- assignments\n- forms with custom fields\n- incident management, problem management, and change management\n- workflow tracking \n- configurable ticketing\n- knowledge management\n- branded self-service portals\n- CRM\n\nThe system is compatible with Apple iOS and Windows and can be accessed from mobile devices remotely. Vivantio also offers client management, which allows users to input business logic to automatically route, assign and prioritize tickets based on location, client and more. Users can also create and manage service contracts.\n\nVivantio offers services on an annual subscription basis. It also offers a perpetual license for a one-time fee. Support is available via phone, email and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc04f5b4-44be-412f-ba12-dc99d38ab970.png","url":"https://www.softwareadvice.com.au/software/394868/vivantio-pro","@type":"ListItem"},{"name":"Zoho Creator","position":5,"description":"Zoho Creator is an AI-based, low-code platform that enables users to build custom apps, automate workflows, manage data, and enhance business efficiency. It supports enterprise architecture, legacy system modernization, and digital transformation with easy integrations and built-in analytics.\n\nWith Zoho Creator, teams can create forms, collect data, automate workflows, generate reports, and build dashboards. The platform enables managers to combines AI assistance, business intelligence, and advanced analytics to turn data into meaningful insights. Its unified data model and auto-scaling infrastructure ensure performance and reliability as your business grows.\n\nWith multiplatform builder, teams can design applications that run natively across web, mobile, and tablet devices, all from a single build. Administrators can also integrate apps with existing systems, such as ERPs, accounting software, inventory platforms, IoT devices, and other cloud tools, to create a connected ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9cbf8e3-ddd2-4336-911a-3ad7bf6bb016.png","url":"https://www.softwareadvice.com.au/software/392416/zoho-creator","@type":"ListItem"},{"name":"OpsGenie","position":6,"description":"Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for Android and iOS enabling users to respond quickly to incidents from mobile devices.\n\n\nOpsgenie keeps teams notified via push notifications and lets responders contact individuals through calls, text messages, Skype and emails during incidents. It allows businesses to identify, manage and track service units via service catalogs, and manage on-call schedules and actions right from the application. Additionally, it provides templates, chat channels and video conferencing tools to automate and manage communication with stakeholders and responders.\n\n\nOpsgenie enables businesses to track and analyze response actions and identify areas of opportunities and success. It integrates with several third-party software such as Datadog, New Relic, Jira, Amazon CloudWatch, Slack and more. Pricing is available on monthly subscriptions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1b94ce5d-0304-46c4-b60f-8df253d58c43.png","url":"https://www.softwareadvice.com.au/software/438957/opsgenie","@type":"ListItem"},{"name":"AlertMedia","position":7,"description":"All-in-One Platform to Detect, Understand, and Respond to Risk  \n\nAlertMedia is purpose-built to enable fast, confident decision-making when people, operations, and brand are on the line. The leading Risk Intelligence and Response platform, AlertMedia combines real-time threat intelligence with emergency communication and response workflows—so teams quickly understand what’s happening, who’s impacted, and what to do next.  \n\nOrganizations in more than 150 countries—from small businesses to the Fortune 500, including DHL, JetBlue, Coca-Cola Bottling, and Walmart—rely on AlertMedia for enterprise-grade reliability and flexibility without the complexity that slows teams down during real incidents. \n\nThe AlertMedia Difference:\n\nDeeper, Actionable Risk Intelligence\n\n> Early signals from online activity and OSINT, combined with analyst-verified intelligence, help teams detect emerging threats early, cut through noise, and act with confidence.  \n\nFast, Globally Reliable Emergency Communication\n\n> High-throughput, multichannel delivery with two-way messaging and simple workflows—so messages go out in seconds at any scale. \n\nConnected Workflows From Detection to Resolution\n\n> Intelligence, people data, and response actions come together in one system—reducing clicks, improving alignment, and accelerating response. \n\nBuilt for Rapid Adoption and Execution\n\n> Intuitive workflows and minimal training drive broader admin adoption—eliminating bottlenecks and enabling teams to scale processes with confidence. \n\nScales with Program Maturity\n\n> Expand risk monitoring and response capabilities as needs grow—without adding tools, headcount, or operational complexity. \n\nImplementation & Support\n\n> Streamline onboarding and change management with dedicated support and get answers fast with 24/7 responsiveness from a live team.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ad0bf633-7a07-4365-a9c9-e55b11eaa6d4.png","url":"https://www.softwareadvice.com.au/software/357409/alert-media","@type":"ListItem"},{"name":"xMatters","position":8,"description":"xMatters is a cloud-based incident management solution designed to help businesses of all sizes automate identification, prevention and resolution of IT issues. Features include dynamic toolchains, real-time notifications, actionable responses, a centralized dashboard, automatic routing and ChatOps rooms.\n\n\nxMatters allows organizations to collaborate with teams via SMS, email or voice messages. Its monitoring functionality creates helpdesk tickets directly from alerts and sends notifications via conference bridges. Its notification management feature enables users to limit the intensity of alerts and block devices. Additionally, its timeline optimization system lets businesses analyze the entire incident management process, from raising a ticket to assigning it to a representative and providing a resolution.\n\n\nxMatters integrates with various third-party applications such as Microsoft Teams, Slack, AppDynamics, Bitbucket, Cisco Webex and Salesforce Desk. The product is available on a monthly subscription plan and support is extended via phone, documentation and online helpdesk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9141364b-1ce1-48cb-ad9f-6d280f6a2826.png","url":"https://www.softwareadvice.com.au/software/168379/xmatters","@type":"ListItem"},{"name":"Novara Flex","position":9,"description":"Novara Flex is a cloud-based EHS management platform that helps organizations manage their environmental, health and safety programs. This comprehensive solution caters to a wide range of industries, such as automotive, construction, distribution, food and beverage, hospitality, insurance, manufacturing, transportation and more.\n\nIt integrates various aspects of EHS risk management, including incident reporting, operational risk management, audit processes, training management and compliance tracking. The incident management tools enable organizations to track and analyze safety incidents in real-time, allowing them to implement proactive safety measures based on data-driven insights. Novara Flex also provides a compliance management feature that helps businesses stay on top of regulatory requirements and modernize their EHS compliance efforts.\n\nNovara Flex is highly flexible and configurable, allowing users to tailor the system to their specific business processes and workflows. This includes the ability to create custom forms, dashboards and API integrations, ensuring the platform meets the unique needs of each organization. Additionally, it also offers a mobile app that provides real-time access to crucial components of the safety program, enabling users to conduct audits and inspections and access training from the field.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/269c3623-09aa-4f04-9851-3c9f370a610a.png","url":"https://www.softwareadvice.com.au/software/121855/vera","@type":"ListItem"},{"name":"EcoOnline","position":10,"description":"EcoOnline delivers uncomplicated environment, health and safety (EHS), chemical management and ESG/sustainability technology solutions to forward-thinking leaders. Safeguarding your entire workforce, from frontline employees to lone workers and contractors, EcoOnline’s always-on solutions support your organisation through everyday operations and moments of emergency and crisis alike. Our connected suite of SaaS software enables over 11,000 businesses to protect their people and the planet by ensuring compliance, risk visibility and mitigation, operational predictability and long-term resilience. Backed by an unwavering commitment to customer success, EcoOnline’s software is powerful yet simple to use – built on decades of real-world expertise, data and insights.\nVisit ecoonline.com to immediately and positively impact your workplace safety and sustainability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ef9c2a3a-3ab7-4d7f-b427-b52bc05e29ff.png","url":"https://www.softwareadvice.com.au/software/425982/ecoonline-ecompliance","@type":"ListItem"},{"name":"TOPdesk","position":11,"description":"Making service happen with TOPdesk\nTOPdesk is an IT service management (ITSM) platform designed to help busy service teams at midsized businesses (250-5000 employees) regain control of their work and make service happen.  \nTOPdesk believes in ‘think big, start small’. Low-effort, step-by-step service improvements will help you exceed customer expectations without any added pressure. It's why the TOPdesk platform is quick to set up and easy to tweak, with best practices and personal guidance from us to help you succeed. \n\nTaming service desk chaos\nAs a first step, TOPdesk brings calm to any overwhelmed service desk. We use best practices to set up the software and standardise processes like ticket management, asset management, change workflows, and knowledge management. \nWith TOPdesk's features, your IT service desk staff can: \n- Keep track of assets within your organisation\n- Prioritise incoming tickets, and assign tasks automatically based on operator capacity \n- Increase transparency around ticket status\n- Stay on top of your team's workload with customisable reports and dashboards\n- Capture and share critical knowledge within the service desk and with end users\nWhat's more, the Self-Service Portal enables end users to submit requests and read FAQs without having to contact the service desk, which frees up everyone's time. \n\nBreaking silos and improving collaboration\nWith less chaos at your service desk, you can focus on improving your service delivery even further. Because it's easy to expand TOPdesk to other service departments like HR or Facilities, you can improve collaboration and set up a shared service portal. This helps you break silos between service desks and enables a smoother customer experience.   \n\nWhat will TOPdesk help you achieve? \nImproving your service delivery step by step, your service desk will:\n-\tStop firefighting and regain control of your ever-increasing workload.\n-\tImprove communication and transparency with end users. \n-\tBe noticed and appreciated for your on-time, consistently great services. \n-\tContinue to meet expectations, find time for valuable service improvements, and help shape an organisation where all employees can thrive.   \n\nWhat makes TOPdesk's implementation and product support unique?\nTOPdesk's platform is a standard solution, but flexible enough to personalise. Our in-house experts use best practices to set up the platform and optimise it around your specific situation. This unique approach means your service team can get started easily without having to reinvent the wheel. The software is simple and attractive, making it pleasant to use and quick to adopt within your organisation.\nWith plenty of available integrations and an API, TOPdesk becomes part of your ecosystem and works seamlessly with your other tools. \nOnce set up, TOPdesk remains an affordable solution. During implementation, you will receive training based on the ‘train-the-trainer' approach, empowering your team to easily adjust and maintain the tool without any help.  \nWith 25+ years' experience helping organisations like yours, our 900 in-house specialists in 11 countries are rooting for your success and just a phone call away. Product support is available from our local support agents 24/5, and consultants offer guidance every step of the way. You will also become part of the TOPdesk community of experts and peers, here to share tips and tricks for service improvements, so you can continue to learn and grow. \nTOPdesk is available as SaaS and on-premises deployment. Licensing is flexible and subscription based.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9e1016d1-f175-457f-a69f-1c8b963d5cf5.png","url":"https://www.softwareadvice.com.au/software/64429/topdesk","@type":"ListItem"},{"name":"Onspring","position":12,"description":"Onspring is a cloud-based governance, risk and compliance (GRC) platform that helps streamline business processes and enhance efficiency across various industries. The platform caters to enterprises and government agencies seeking to automate their GRC efforts such as risk management, compliance, internal audit and third-party vendor risk.\n\nIt offers no-code development that allows non-IT personnel to create new applications, surveys and reports without any custom coding. Onspring also offers real-time reporting, providing visibility and insights across the organization. Its dynamic workflows enable users to make updates and automate business processes. The solution also integrates with existing tools, allowing it to connect and monitor the critical GRC aspects of the enterprise.\n\nAdditionally, Onspring optimizes employee productivity and deliver transformational visibility. Onspring is a people-powered GRC automation solution designed to help organizations of all sizes manage risk, ensure compliance and drive continuous improvement.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1aae8b24-7196-4397-8684-a39d0f3bbda0.png","url":"https://www.softwareadvice.com.au/software/165475/onspring","@type":"ListItem"},{"name":"Rave Alert","position":13,"description":"The Rave Alert mass notification system gets the right message to the right user at the right time from any internet-connected device. Send your message from anywhere to anywhere in a matter of seconds. It only takes three clicks to send alerts in all communication modes. CAP compliant, Rave Alert lets you instantly send alerts via text email, and voice, and send to IPAWS-OPEN, WebEOC, and digital signage simultaneously. This ensures your targeted audience receives your messages as soon as possible.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e594ebb6-54bc-4f6b-b274-b00b79a25843.png","url":"https://www.softwareadvice.com.au/software/357034/rave-alert","@type":"ListItem"},{"name":"Teramind","position":14,"description":"Teramind offers employee monitoring, insider threat detection, and data loss prevention (DLP) solutions. Teramind UAM monitors user activities on applications, websites, file systems, network, email, social media and more. Behavioral rules can be created to automatically warn, block, notify, lockout or take other actions when an anomaly is detected. Its session recording feature allows investigation of incidents with video and optional audio recordings of users' desktop.\n\n\nTeramind DLP comes with all the features available in Teramind UAM plus: automated data discovery and classification with built-in support for many sensitive data types for personal information, health and financial information (PII/PHI/PFI). Its optical character recognition (OCR) module can detect content in real-time even inside images and videos. With support for activities, scheduling, and content-based rules, the system is effective in preventing data leaks in a wide range of scenarios including conforming with regulations like GDPR, HIPAA, PCI DSS and more.     \n\n\nThe solution can either be hosted in the cloud, on-premise or private cloud such as Amazon Web Services (AWS) and Microsoft Azure.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/459e44be-5421-4bf0-a654-bdab53451701.png","url":"https://www.softwareadvice.com.au/software/156340/teramind","@type":"ListItem"},{"name":"Omnigo","position":15,"description":"End-to-End Public Safety Solutions Replace Mug Books with a Biometric Solution that Tracks Guests Faces. Get Your Free Demo. Save time and get back to focusing on what’s most important with Omnigo’s intuitive, flexible Public Safety solutions suite. Public Safety Trusted by More than 1,000 Casinos, Campuses, & Law Enforcement Agencies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7161a648-a8af-45a7-b223-c49b030bc196.jpeg","url":"https://www.softwareadvice.com.au/software/153445/omnigo","@type":"ListItem"},{"name":"Intellect QMS AI","position":16,"description":"Intellect is an AI-powered quality management system (QMS) and frontline operations solution for manufacturing. Built  to support quality processes, operational excellence, and regulatory compliance through AI-powered cloud technology. Intellect serves industries such as manufacturing, life sciences, Food & Bev, CPG, automotive, aerospace, pharmaceuticals, biotechnology and laboratories. The platform includes a drag-and-drop functionality, allowing users to create applications. Intellect offers 25+ pre-built applications such as CAPA, document control, audit management, employee training, and change management. The platform also offer reporting features including dashboards and compatibility with business intelligence tools. Additionally, it adheres to standards such as ISO 9001:2015, FDA requirements, GDPR, and SOC II.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/67ef5c42-b765-404a-aa81-df8f216df431.jpeg","url":"https://www.softwareadvice.com.au/software/32288/intellect-workflow","@type":"ListItem"},{"name":"Benchmark Gensuite EHS","position":17,"description":"Enterprise EHS and Sustainability leaders face a common challenge: maintaining safety, compliance, and environmental stewardship across complex, fast-changing operations. Disconnected systems, manual processes, and limited visibility often create inefficiencies that delay action and increase risk. Benchmark Gensuite EHS Management Software was built to solve that problem.\n\nDeveloped by EHS professionals who understand these challenges firsthand, Benchmark Gensuite connects every element of your environmental, health, and safety program into one unified, AI-powered platform. It brings together incident management, audits, inspections, corrective actions, compliance tracking, and sustainability reporting—helping organizations prevent risk, ensure compliance, and drive measurable improvement across all sites.\n\n<b>Purpose-Built for Enterprise Teams</b>\nBenchmark Gensuite is designed for large and upper mid-market organizations in manufacturing, energy, utilities, medical devices, and other industrial sectors. It’s ideal for EHS, Safety, and Environmental leaders who need real-time visibility across multiple sites and the tools to engage employees at every level—from the frontline to the C-suite.\n\n<b>Transform the Way You Manage EHS</b>\nWith Benchmark Gensuite, manual reporting and disconnected spreadsheets become a thing of the past. Users can capture incidents and inspections on any device, automate corrective action follow-up, and track obligations with built-in alerts and dashboards. AI-driven analytics highlight trends and emerging risks, empowering leaders to make proactive, data-informed decisions that prevent injuries, reduce environmental impact, and strengthen compliance.\n\n<b>Key Capabilities</b>\n<li> Incident Management: Simplify reporting and investigations with guided workflows, automated OSHA forms, and AI-assisted root-cause analysis\n</li><li> Audits & Inspections: Conduct mobile inspections with configurable checklists, capture findings instantly, and assign follow-ups automatically\n</li><li> Corrective & Preventive Actions (CAPA): Manage accountability, due dates, and escalation paths to ensure timely closure and transparency\n</li><li> Compliance & Obligation Management: Centralize regulatory tasks, automate notifications, and stay audit-ready at all times\n</li><li> Concern Reporting: Give every employee a voice in safety with mobile, multilingual concern reporting tools that encourage engagement and visibility\n</li><li> Sustainability & ESG Reporting: Simplify data collection for Scope 1–3 emissions and sustainability metrics to meet disclosure standards confidently\n</li><li> AI-Powered Insights: Predict risks, identify patterns, and reveal opportunities for continuous improvement\n\n<b>Why Organizations Choose Benchmark Gensuite</b>\n</li><li> Unified System: Replace fragmented tools with one connected platform for EHS, compliance, and sustainability\n</li><li> Proactive Risk Management: Identify and address issues before they escalate through predictive analytics and automation\n</li><li> Enterprise Scalability: Deploy globally with multilingual, mobile-first access and flexible configuration options\n</li><li> Operational Efficiency: Reduce manual effort with automated workflows, task tracking, and centralized dashboards\n</li><li> Engaged Workforce: Empower employees at all levels to take ownership of safety and compliance goals\n\n<b>Trusted Partner in EHS Excellence</b>\nFor over 25 years, Benchmark Gensuite has partnered with global enterprises to transform how they manage safety, compliance, and sustainability. With more than 3 million users worldwide, the platform continues to evolve alongside its community—bringing together proven best practices and emerging technologies like AI to help organizations achieve safer, smarter, and more sustainable operations.\n\nBenchmark Gensuite’s dedicated support team provides continuous guidance, regular updates, and training resources to ensure success from implementation to adoption. Built on experience, innovation, and a shared com</li>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5cb85e1e-d1ed-4585-8d66-2423418ee283.png","url":"https://www.softwareadvice.com.au/software/445446/gensuite","@type":"ListItem"},{"name":"IBM Maximo Application Suite","position":18,"description":"IBM Maximo Application Suite is an integrated asset lifecycle management solution used to remotely maintain, monitor and manage enterprise assets throughout their entire lifecycle, from acquisition to disposal - within a single unified platform. It uses AI, IoT and analytics to optimize equipment performance, extend asset lifecycles and reduce operational downtime and costs.\n\nIBM Maximo Application Suite provides key Enterprise Asset Management (EAM), Asset Performance Management (APM), Reliability-Centered Maintenance (RCM), and mobility capabilities.\n\nIt is available in multiple deployment options, including on-premises, Software as a Service (SaaS), and as a cloud-based service available on AWS Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/813f67c4-48e1-4332-9dff-7b120aa45c2b.png","url":"https://www.softwareadvice.com.au/software/390271/ibm-maximo-application-suite","@type":"ListItem"},{"name":"LogicGate Risk Cloud","position":19,"description":"LogicGate Risk Cloud is a no-code governance, risk, and compliance (GRC) platform that scales and adapts to the changing business needs and regulatory requirements. It combines a suite of purpose-built applications with intuitive technology that allows risk professionals to form, evolve and communicate a market-leading risk strategy. The platform helps risk and compliance leaders go beyond the point solution with a risk and compliance management platform that scales. LogicGate Risk Cloud keeps pace with business and regulatory change, automates GRC program and shortens audit cycles. Additionally, it builds a centralized view of assets, risks and controls; unlocks a proactive risk management strategy; quantifies and communicates risk within the business context; and connects to the risk management ecosystem.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ea5b5ff-dcbf-4e53-b955-453bddd1ca29.jpeg","url":"https://www.softwareadvice.com.au/software/35162/logicgate","@type":"ListItem"},{"name":"Dotcom-Monitor","position":20,"description":"Dotcom-Monitor is a cloud-based website monitoring solution that helps users improve the performance, functionality and uptime of their web services, web pages, web applications and IT infrastructure.  \n\n\nKey features include a web-based point-and-click script recorder, real-time dashboards, multiple reports, configurable alerting options, global monitoring locations and several third-party integrations such as Microsoft Azure, Slack, Dynatrace, PagerDuty, Zapier and more. \n\n\nDesigned for organizations of all sizes, the Dotcom-Monitor platform consists of multiple monitoring and performance testing solutions, allowing businesses to choose the options that best suit their monitoring demands. Plans are available on monthly subscriptions and come with standard 24/7 support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a85fbb4d-3905-49c5-ba22-08d356891509.png","url":"https://www.softwareadvice.com.au/software/360694/dotcom-monitor","@type":"ListItem"},{"name":"Resolver","position":21,"description":"Resolver’s risk management software is a cloud-based solution for midsize to larger enterprises that serves customers across a variety of industries and business needs. These industries include banking and financial services, healthcare and hospitals, insurance, academic institutions, critical infrastructure organizations, airports, oil and gas, utilities, manufacturers, pharmaceuticals, hospitality, high tech, government, retail, real estate and more.\n\nThe software enables users to manage their risk aversion and mitigation plans, budgets and forecasts all from a single solution. It assists in connecting risks to incidents, so that assessments of what could happen are linked to what did happen. With this connection, you can quantify the impact of your risk mitigation plans, identify where your risk register has gaps, and where risk assessments were overly confident. Users can create customized reports and make data-driven decisions with full visibility into their organization.\n\nResolver’s software is cloud-based and is supported on desktop, tablet and mobile devices. Key features include automated risk processes, custom trigger alerts, risk scoring, real-time continuous risk assessments, configurable drag-and-drop dashboards, ISO management, response management, internal controls management, ERM and ORM. It can be integrated with incident management, compliance, IT risk and compliance, vendor risk and internal audit applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/37060b08-f36e-41df-bdd0-beba7fce2b57.png","url":"https://www.softwareadvice.com.au/software/136393/vendor-risk-management","@type":"ListItem"},{"name":"HSI","position":22,"description":"HSI is a cloud-based solution that helps businesses streamline environmental, health, and safety (EHS) processes on a unified interface. The platform helps organizations proactively address their unique safety and compliance needs. It offers real-time data access to improve response times and prevent incidents. HSI also features built-in analytics for targeted prevention, allowing users to identify problem areas and focus their efforts accordingly. The software mobilizes assessments, inspections and hazard identification, making it easier for teams to stay on top of workplace safety. Additionally, the platform leverages artificial intelligence (AI) technology to deliver personalized safety learning paths, ensuring a tailored workforce experience.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d1d8273d-c29d-4e39-a25f-b56767456c1c.png","url":"https://www.softwareadvice.com.au/software/187741/hsi","@type":"ListItem"},{"name":"A1 Tracker","position":23,"description":"A1 Tracker Contract Management Software is a cloud-based contract management & lifecycle platform.\n\n\nA1 Tracker's features include contract approval workflow, documents, vendors, audits, reminder notifications, templates, certificates of insurance, and more. The platform enables users to track contracts of any type, including NDA, buy-side (vendor agreements), and sell-side contracts (sales agreements). Additionally, contract dashboards & forms allow users to run analytical reports, batch update renewals, import & export data, and prioritize activity. The portal gives limited access for users to submit updates or documents.\n\n\nBoth on-site and cloud-hosted options available with SSL, VPN, & data encryption security features. A1 Tracker can integrate with CRM, manufacturing, and ERP software. Pricing is available on request. Professional training is provided. Support is available via email, phone, and online help.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/861f65a4-1a65-4cd4-92bd-dea7ba2e4fe0.jpeg","url":"https://www.softwareadvice.com.au/software/76056/a1-tracker","@type":"ListItem"},{"name":"Safesite","position":24,"description":"Safesite is a cloud-based software that helps construction and real estate businesses design and conduct inspections and audits to record safety issues and ensure a secure workplace. Organizations can log hazards, define resolution timeframe, track progress, send notifications and follow-up with responsible parties.\n\n\nSafesite lets managers schedule maintenance of equipment and create profiles to record details such as maintenance frequency, service history and last service date. It offers a host of features including document management, customizable templates, checklists, performance monitoring and more. Additionally, administrators can plan and track the status of tasks assigned to inspectors and send alerts via SMS, email or app for pending tasks.\n\n\nSafesite allows managers to capture and record incidents with images and witness statements and generate various reports including theft, property/equipment damage and near misses. Pricing includes monthly or annual subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d11901c2-03e1-4255-a998-971fc5a040aa.png","url":"https://www.softwareadvice.com.au/software/169201/safesite","@type":"ListItem"},{"name":"Freshstatus","position":25,"description":"Freshstatus is a status page and an incident communication software. Create a hosted and branded status page with just one click.  Manage Incidents and communicate status updates in real-time with your teams and customers.\n\nNew features in Freshstatus 3.0 include:  \nAuthenticating users with SSO/SAML, API for CRUD Incident and Scheduled Maintenance, Quick Service Status Change, Webhook Integration, Slack Integration.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0a89f1b5-42d7-4170-837d-dd5d4a83f206.png","url":"https://www.softwareadvice.com.au/software/317583/freshstatus","@type":"ListItem"}],"numberOfItems":25}
</script>