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description: Page 4 - Discover the best Conversational Marketing Software for your organisation. Compare top Conversational Marketing Software tools with customer reviews, pricing and free demos.
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title: Page 4 - Best Conversational Marketing Software - 2026 Reviews, Pricing & Demos
---

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# Conversational Marketing Software

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## Products

1. [Conversica](https://www.softwareadvice.com.au/software/325520/conversica-automated-sales-assistant) — 4.6/5 (21 reviews) — Conversica is an intelligent virtual assistant that engages in two-way conversations with your customers on your beha...
2. [TrueDialog](https://www.softwareadvice.com.au/software/172696/TrueDialog) — 4.8/5 (21 reviews) — TrueDialog is a cloud-based SMS texting platform that helps businesses of all sizes send both one-to-one as well as b...
3. [youengage](https://www.softwareadvice.com.au/software/347223/youengage) — 4.9/5 (21 reviews) — youengage is a customer experience platform that helps businesses streamline customer engagement, content marketing a...
4. [charles](https://www.softwareadvice.com.au/software/404833/charles) — 4.4/5 (21 reviews) — The Ask \& Order service allows businesses to answer client queries via WhatsApp and help potential customers with...
5. [iAdvize](https://www.softwareadvice.com.au/software/457231/iAdvize) — 4.2/5 (21 reviews) — iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for ...
6. [Pushwoosh](https://www.softwareadvice.com.au/software/84297/pushwoosh) — 4.4/5 (20 reviews) — Maximize your conversions and customer loyalty using Pushwoosh's customer engagement software\! Utilize data, behavior...
7. [inconnect](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
8. [TrendSights](https://www.softwareadvice.com.au/software/421207/trendsights) — 4.8/5 (19 reviews) — TrendSights is a media listening and content intelligence platform that helps businesses track and analyze online/off...
9. [Heyday](https://www.softwareadvice.com.au/software/88001/heyday) — 4.6/5 (17 reviews) — Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and mark...
10. [ZoomInfo Chat](https://www.softwareadvice.com.au/software/190183/insent) — 4.9/5 (17 reviews) — Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your mo...
11. [CHIIRP](https://www.softwareadvice.com.au/software/498196/CHIIRP) — 4.1/5 (17 reviews) — CHIIRP is a business automation platform designed for home service companies. It aims to help these businesses captur...
12. [Wachatbot](https://www.softwareadvice.com.au/software/365322/wachatbot) — 4.3/5 (16 reviews) — Wachatbot is a marketing software and API that enables send mass whatsapp message and automatic responses. This solut...
13. [Clickatell](https://www.softwareadvice.com.au/software/231757/clickatell-touch) — 4.3/5 (15 reviews) — We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers c...
14. [Zoovu](https://www.softwareadvice.com.au/software/218509/smartassistant) — 4.8/5 (15 reviews) — Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution ...
15. [Watermelon](https://www.softwareadvice.com.au/software/465024/Watermelon) — 4.6/5 (15 reviews) — Watermelon is an AI platform designed to help businesses create custom AI agents trained on their data for automated ...
16. [Infobip](https://www.softwareadvice.com.au/software/146179/infobip) — 4.6/5 (14 reviews) — Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for ...
17. [Inbenta](https://www.softwareadvice.com.au/software/9762/inbenta) — 4.7/5 (13 reviews) — Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. With its powe...
18. [Exceed.ai](https://www.softwareadvice.com.au/software/262536/exceed-ai) — 4.8/5 (13 reviews) — Exceed.ai helps businesses engage, nurture, follow up, qualify every inbound opportunity, and schedule meetings for s...
19. [360dialog](https://www.softwareadvice.com.au/software/239528/360dialog) — 3.5/5 (13 reviews) — 360dialog is a messaging iPaaS solution provider and also an official WhatsApp Business Solution Provider. This solut...
20. [NuVidio](https://www.softwareadvice.com.au/software/352180/nuvidio) — 4.9/5 (12 reviews) — Cloud-based sales tool that helps businesses handle customer service via embedded video calls, screen sharing, co-bro...
21. [LoyJoy](https://www.softwareadvice.com.au/software/352494/loyjoy) — 4.9/5 (12 reviews) — LoyJoy is the European no-code platform for Agentic AI at the customer interface. Companies use it to automate servic...
22. [Dito CRM](https://www.softwareadvice.com.au/software/422150/dito-crm) — 4.8/5 (12 reviews) — Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, ...
23. [Paytronix](https://www.softwareadvice.com.au/software/437201/paytronix) — 4.1/5 (12 reviews) — Paytronix is a standout authority in crafting Digital Customer Engagement Solutions designed specifically for restaur...
24. [Helpfruit](https://www.softwareadvice.com.au/software/199390/Helpfruit) — 4.6/5 (11 reviews) — Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI cha...
25. [Skipio](https://www.softwareadvice.com.au/software/319645/skipio) — 4.5/5 (11 reviews) — Skipio is a sales engagement solution designed to help small business owners and local businesses and franchises auto...

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## Related Categories

- [Mobile Marketing Software](https://www.softwareadvice.com.au/directory/4398/mobile-marketing/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Links

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- [All Categories](https://www.softwareadvice.com.au/directory)

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It provides special administrative controls for educational institutions to track and manage multiple conversations, enroll new students, raise awareness for volunteer activities, facilitate student elections and manage their student database.\n\nTrueDialog also allows users to deliver automated reminders and mass alerts in case of emergency situations via live updates, SMS texts, email and social media. It comes with a scheduling engine, which lets users send campaigns at specific times.\n\nIt also offers a mobile app for both iPhones and Android devices, which allows agents to communicate with customers and prospects using their smartphones. The product integrates with different customer relationship management systems, such as HubSpot, Microsoft Dynamics and Salesforce. 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Additionally, features of youengage include real-time analytics, a drag-and-drop interface, custom branding, data entry, feedback management, custom templates and more.\n\nyouengage facilitates integration with Zapier, which users can utilize to connect the platform with third-party applications such as Intercom, HubSpot, Airtable, Google Tag Manager, ActiveCampaign and more. Pricing is available on a monthly or yearly subscription and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7f434b7c-1fc9-4e9a-873f-9f50df0cc830.jpeg","url":"https://www.softwareadvice.com.au/software/347223/youengage","@type":"ListItem"},{"name":"charles","position":4,"description":"The Ask & Order service allows businesses to answer client queries via WhatsApp and help potential customers with their concerns directly on the product detail page or in their retargeting ads. Charles assists marketing teams in solving doubts and guiding clients towards purchasing decisions. \n\nIt lets them provide adequate information to customers, helping them complete the process and promoting in-chat conversions. The software enables entities to increase the customer lifetime value (CLV) and impact the Net Promoter Score (NPS) through streamlined client support.\n\nCharles lets businesses immediately answer their clients directly through chat templates and automation. They can also reach out to their customers to facilitate reorders, after-sales services, and reviews after each purchase. It integrates Messenger APIs with e-commerce backends to bring company product catalogs & checkouts into conversational layouts and platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/52c4f136-d949-4521-9058-ddacccbde0ed.png","url":"https://www.softwareadvice.com.au/software/404833/charles","@type":"ListItem"},{"name":"iAdvize","position":5,"description":"iAdvize is a cloud-based generative AI solution for eCommerce businesses. It offers an AI-assistant or a copilot for shoppers that helps retailers achieve optimized conversion rates. It provides support that gives shoppers the information and content they need to buy with confidence. It also offers copilot for agents that helps brands streamline agent productivity and optimize service quality with a unified agent desktop.\n\nWith the product discovery feature, the copilot suggests products tailored to each shopper’s unique needs to optimize conversion rates. It also offers AI-enabled prompts that anticipate shoppers’ questions and invites them to engage.\n\nThe copilot also addresses product information questions by automatically offering instant and reliable answers. The tool responds to order tracking requests and common FAQs by providing automated answers to questions about delivery status, return conditions and payment methods.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c2c14db-3a4b-4af4-b9e3-67cc0335dd06.png","url":"https://www.softwareadvice.com.au/software/457231/iAdvize","@type":"ListItem"},{"name":"Pushwoosh","position":6,"description":"Maximize your conversions and customer loyalty using Pushwoosh's customer engagement software! Utilize data, behavior, and RFM criteria to focus on specific user segments. Deliver customized automated messages to every user of your app or website. Streamline your communication across multiple channels throughout the entire customer lifecycle. Monitor your performance using up-to-date analytics and enhance your effectiveness with Pushwoosh's easy-to-use and value-for-money solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd547ef9-7f91-411f-85a0-c4b2f497c74a.png","url":"https://www.softwareadvice.com.au/software/84297/pushwoosh","@type":"ListItem"},{"name":"inconnect","position":7,"description":"Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel communication. inConcert Omnichannel Contact Center includes all the tools needed for successful high-demand contact center operations.\n\nThe solution is engineered to deliver excellence in performance and customer experience, from traditional yet powerful dialers and IVRs to innovative omnichannel chatbots, voice portals, speech analytics and WFM, all powered by artificial intelligence (AI). It is the only platform in its category offering native integration to all existing business applications, designed to deliver added capabilities as and when the user needs them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"TrendSights","position":8,"description":"TrendSights is a media listening and content intelligence platform that helps businesses track and analyze online/offline media. It is a powerful AI tool designed to make marketing teams, content teams, PR teams, social media analysts, and community managers more productive and better connected to market insights.  All with the power of AI.\n\nTrendSights has several unique benefits, including:\n• It is easy to use, even for non-technical users. The platform has a user-friendly interface that makes it easy to track/analyze online/offline media for brands and their competitors.\n• It offers a wide range of features, including keyword tracking, sentiment analysis, topic clustering, and competitive analysis, including product reviews, price tracking, and website monitoring. This allows businesses to get a complete picture of what is being said about their brand and competitors.\n• It provides an AI-powered content generation module specifically trained for marketing use cases and connected to a publishing, tracking, and measurement platform for seamless workflows.\n• It has an AI-enabled micro and nano-influencer module for brands to identify influencers and understand the interests, demographics, and narrative of the specific target community. \n• TrendSights offers a variety of pricing plans to fit the needs of businesses of all sizes.\n\nTrendSights is backed by a team of experienced professionals who are committed to helping businesses succeed. The platform offers a customer success team that is available to help users get the most ROI out of the solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81b009d9-c096-4f0e-a03e-c6aba6945070.jpeg","url":"https://www.softwareadvice.com.au/software/421207/trendsights","@type":"ListItem"},{"name":"Heyday","position":9,"description":"Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams. With Heyday, ecommerce businesses deliver exceptional customer experience throughout the customer journey—right from acquisition to engagement and support. Heyday’s chatbot is loved by pure-play ecommerce merchants, brick-and-mortar retailers, and direct-to-consumer brands. \n\n\nWith this conversational AI chatbot, businesses automate mundane tasks, while enabling their human team to focus on high-value interactions. Ecommerce businesses leverage Heyday to engage with customers, on the back of powerful conversational user experience (UX) with rich messaging features. \n\n\nSome of the key features of Heyday include FAQ automation such as order status and shipping, lead capture via conversational triggers, Click-to-Messenger campaigns, campaign analytics, CSAT scores, multichannel support including Messenger and email, dynamic cart creation, and more. \n\n\nWith the Heyday ecommerce chat platform, admins can track agent performance and campaign and chatbot engagement metrics, while agents can view all conversations in a unified inbox, create shopping carts on the fly, send canned responses, receive notifications on the Heyday mobile app etc.\n\n\nHeyday integrates tightly with several third-party applications such as Magento, Facebook Messenger, Prestashop, Salesforce, Shopify, SAP Hybris, AgileCRM, Twitter, WhatsApp and more. \n\nBrands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. All the while, Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5fcd9a3-2156-4182-a1a7-4f667a2821cd.png","url":"https://www.softwareadvice.com.au/software/88001/heyday","@type":"ListItem"},{"name":"ZoomInfo Chat","position":10,"description":"Powered by ZoomInfo’s B2B data, ZoomInfo Chat perfectly balances human-first, highly-targeted experiences for your most important visitors. ZoomInfo Chat has the ability to create highly scalable personalized AI-driven nurture experiences via chatbot for everyone.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/77902f0f-41d9-4279-8236-9322640a1d8a.png","url":"https://www.softwareadvice.com.au/software/190183/insent","@type":"ListItem"},{"name":"CHIIRP","position":11,"description":"CHIIRP is a business automation platform designed for home service companies. It aims to help these businesses capture more leads, connect with customers, and close more sales. CHIIRP caters to various home service industries such as HVAC, plumbing, electrical, and garage door.\n\nThe platform offers automated follow-up capabilities. This allows businesses to consistently follow up with leads and customers through text messages, emails, and ringless voicemail. CHIIRP also provides a business texting solution to manage SMS communications from one central platform. Additionally, the platform includes a website chat widget that can convert more website visitors into leads.\n\nAnother feature is CHIIRP's broadcast messaging functionality. Businesses can easily send text message broadcasts to their entire customer list, benefiting from a high open rate compared to email. The suite of tools is designed to help home service companies capture more leads, connect with customers, and close more sales through intelligent automation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/21045e39-c1ff-4ca1-ad76-780368c3187f.png","url":"https://www.softwareadvice.com.au/software/498196/CHIIRP","@type":"ListItem"},{"name":"Wachatbot","position":12,"description":"Wachatbot is a marketing software and API  that enables send mass whatsapp message and automatic responses. This solution includes features such as:\n\n- Program to automate whatsapp for companies.\n- Application to send mass whatsapp messages from windows and MAC.\n- Free and unlimited sending included in the monthly fee.\n- Unique anti-blocking system for sending campaigns.\n- Create Chatbot menu of your infoproducts.\n- Automatic responses.\n- Automatic generation of databases from social networks, by publishing links segmented databases are created in wachatbot for sending campaigns.\n- Program for whatsapp and whatsapp business messages with google chrome extension on whatsapp web.\n- Customer service software for whatsapp.\n- Whatsapp customer service software.\n- Multi-agent chat manager.\n- Simultaneously manage the same number from 4 devices.\n- Unlimited agents.\n- API integration whatsapp messages with crm and all languages.\n- Easy to use and intuitive.\n- Agent assigned for installation, support and startup.\n- Continuous support for advice on creation of campaigns, messages and databases.\n- Support by WhatsApp, call, audio, video, connection to your computer and tutorial video channel.\n\nWith Wachatbot you will be able to send whatsapp messages to your contact list automatically. It also includes a chatbot, PowerTools, anti-lock systems, and unlimited messages.\n\n- Chatbot\nManage Automatic Signups, when a new signup message is detected it automatically creates the contact and adds it to the corresponding group. \nManage Automatic Unsubscribes, when an unsubscribe message is detected, the contact is blocked from receiving further communications. You can create your own Automatic Responses, and in addition to the additions and deletions you can configure an unlimited number of \"keywords\" with their associated response message. You can set up an Out of Business Hours Message even if you don't have Whatsapp Business. \n \n- PowerTools\nCreate Quick Responses (templates) that you can easily use without having to type the same message over and over again. Send Personalized Messages in which parts of the message are automatically replaced with the data of each contact, for example, the name. Access to Campaign Reports both online and by downloading them in excel format. They will allow you to see the status of each campaign in real-time as well as to consult the data of campaigns already completed. Import contacts from Excel, from Google Contacts or using our \"Search\" function that reads the entire conversation history and creates the contacts automatically.\n\n- Other Features\nMulti-station, your company's agents will be able to manage conversations from several workstations at the same time. Multi-Agent Conversation Management, Wachabot allows you to create as many accounts as you need for your customer service agents. Once logged into your post with your account, an agent will be able to assign a series of tags and notes to your customers' Whatsapp conversations to keep track of the conversation and see what status it is in: customers pending to be attended, customers being attended and the agent who is attending them, customers who have already had their query resolved, etc.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/74e6476b-6e3c-4c51-aaea-8db2d4d35cca.png","url":"https://www.softwareadvice.com.au/software/365322/wachatbot","@type":"ListItem"},{"name":"Clickatell","position":13,"description":"We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now connect with brands to find goods and services, make purchases, track orders, and resolve issues with a simple text or chat. \n\nClickatell’s Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. Our global customers easily manage millions of monthly conversations and transactions, all through chat. No need for cash, phone calls, in-person interactions, or apps, Clickatell is powering the digital commerce transformation. \n\nAt work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people creating a better world through technology where rewarding consumer experiences are the norm.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2959dddf-ef0f-4f95-85fe-39f95fe9f865.png","url":"https://www.softwareadvice.com.au/software/231757/clickatell-touch","@type":"ListItem"},{"name":"Zoovu","position":14,"description":"Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution sectors to design, deploy and manage eCommerce experiences using data collected from customer interactions. Key features include product configurator, intelligent search, product detail page (PDP) optimization and customizable reporting. \n\nZoovu's artificial intelligence (AI) technology converts incomplete stock keeping unit (SKU) or product data into machine-readable data. The platform includes guided selling assistants across various digital mediums and lets enterprises access ad-hoc analysis and data visualization functionality. Additionally, businesses can track and analyze behavioral data points and interaction patterns to optimize user engagement and identify friction points. \n\nZoovu facilitates integration with several third-party platforms such as SAP, BigCommerce, Shopify Plus, Salesforce Commerce Cloud, Intershop, HubSpot and more. Businesses can configure 3D, AR and VR experiences by placing and changing elements on a drag-and-drop interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eabdc617-baf1-4a3d-998d-9ebdc1b49b1d.jpeg","url":"https://www.softwareadvice.com.au/software/218509/smartassistant","@type":"ListItem"},{"name":"Watermelon","position":15,"description":"Watermelon is an AI platform designed to help businesses create custom AI agents trained on their data for automated customer service. It supports industries such as e-commerce, education, healthcare, finance and government organizations to enhance customer communication processes while maintaining service quality.\n\nThe platform includes an AI Agent Builder for creating and deploying AI agents across multiple channels. Its Omnichannel Inbox consolidates customer conversations, allowing collaboration between AI and human agents. A website widget enables quick deployment of AI support on company websites. Detailed analytics are available to evaluate AI agent performance and improve customer service operations.\n\nWatermelon uses enterprise-grade security protocols, including ISO 27001 certification and EU-based data hosting to ensure GDPR compliance. The system can access real-time customer data through connections with third-party applications such as CRMs and webshops. GPT-5 powered AI agents retrieve information from sources such as websites, documents and customer databases to deliver accurate responses in multiple languages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e06d55c0-6882-4918-8e41-aba91cf505a7.png","url":"https://www.softwareadvice.com.au/software/465024/Watermelon","@type":"ListItem"},{"name":"Infobip","position":16,"description":"Infobip omnichannel ommunications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45402ede-cd8f-4d90-afbf-7b60d290cb0f.png","url":"https://www.softwareadvice.com.au/software/146179/infobip","@type":"ListItem"},{"name":"Inbenta","position":17,"description":"Inbenta is a 4-module Conversational AI Platform that simplifies and automates customer communications. \n\nWith its powerful NLP technology, the platform is able to understand human language and return the appropriate content whenever a customer has a query. \n\nThis increases self-service rates, reduces incoming support requests, and frees agents' time, helping them focus on more complex cases.\n\nThe 4 modules include:\n\n- a transactional, high-performing AI chatbot\n- a knowledge center to help users easily find answers\n- a semantic search engine to make search easy\n- a ticketing system to increase agents' performance\n\nThe solutions easily integrate with existing systems like ERPs, CRMs, IVRs, and a large catalog of solutions, and they can be easily plugged in to pull content from hundreds of data sources. \n\nThe technology is available in over 35 languages, helping you scale your business across the globe.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b247a56a-051f-485f-b41e-e95a6e2e9b4b.png","url":"https://www.softwareadvice.com.au/software/9762/inbenta","@type":"ListItem"},{"name":"Exceed.ai","position":18,"description":"Exceed.ai helps businesses engage, nurture, follow up, qualify every inbound opportunity, and schedule meetings for sales at scale without the busywork. The AI assistants will play a vital role in marketing and sales teams by acting as a digital teammate that works 24/7 to provide a personalized touch on a mass scale, while simultaneously increasing the rate of qualified pipeline and boosting efficiency.\n\nExceed's AI assistant automatically contacts leads in personalized two-way conversations over email, webchat, and SMS allowing companies and brands to provide a seamless buyer's journey experience. Exceed.ai easily integrates with leading CRM, marketing automation, and sales engagement platforms, automatically updating lead status, qualification criteria and many more uses cases, saving hours of repetitive and error-prone tasks, allowing your reps to focus on building relationships, value, and trust with prospects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3886bfdc-5620-4889-ba96-690282d6141b.png","url":"https://www.softwareadvice.com.au/software/262536/exceed-ai","@type":"ListItem"},{"name":"360dialog","position":19,"description":"360dialog is a messaging iPaaS solution provider and also an official WhatsApp Business Solution Provider. This solution helps businesses facilitate WhatsApp and other messaging channels in customer interaction and commerce.\n\n360dialog provides a WhatsApp Newsletter solution for Enterprises with marketing automation and a WhatsApp analytics platform. Moreover, the Official BSP offers a partnership program that enables Independent software vendors (ISVs) and software developers to add the WhatsApp Business API to their business offerings.\n\n360dialog has built a powerful integration platform reducing the time to create an integration significantly.\n\nAlso, 360dialog is providing integrations into Hubspot, Google People API, and Zapier plus a robust Marketing Automation for WhatsApp. The sign-up process to access the WhatsApp Business API is very simple and takes only 5 minutes. The API is compatible with many solutions in the market that our partners or independent software vendors provide. This enables users to integrate their WhatsApp Business API with a team inbox, chatbots, and CRM and automation integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/12616ede-c0f6-44ac-b186-95271ddbbcb6.jpeg","url":"https://www.softwareadvice.com.au/software/239528/360dialog","@type":"ListItem"},{"name":"NuVidio","position":20,"description":"Cloud-based sales tool that helps businesses handle customer service via embedded video calls, screen sharing, co-browsing, and more. With NuVidio, users can set department and agent opening hours, customizable/configurable brand looks, screen sharing, and call recording.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b9ca432f-bae6-48cb-8d72-f0bd97f0b980.jpeg","url":"https://www.softwareadvice.com.au/software/352180/nuvidio","@type":"ListItem"},{"name":"LoyJoy","position":21,"description":"LoyJoy is the European no-code platform for Agentic AI at the customer interface. Companies use it to automate service, sales, and marketing processes via chat and phone – resolving issues end-to-end, not just answering FAQs.\nLoyJoy AI Agents plan and execute processes autonomously: from contract inquiries and product advice to lead qualification. Over 100 process modules allow business teams to set up complex workflows without coding and integrate them into existing systems such as SAP, Salesforce, or legacy applications. First productive results within 4–6 weeks.\nMade in Germany, hosted in the EU, compliant with GDPR, DORA, BFSG, and the EU AI Act. Companies like RTL+ (98% automated resolution), TRUMPF, R+V Insurance, Vaillant, and SCHOTT rely on LoyJoy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/302b5ecf-eaae-42d5-831b-e4eea0c7f00b.png","url":"https://www.softwareadvice.com.au/software/352494/loyjoy","@type":"ListItem"},{"name":"Dito CRM","position":22,"description":"Dito CRM is a customer relationship management software that helps businesses manage client data, campaigns, agenda, customer experiences, and more. Teams can concentrate and unify customer records, both in physical stores and eCommerce platforms. It allows administrators to segment consumers by specific groups, considering characteristics and purchasing behaviors. \n\nThe platform enables managers to connect with different customer segments via personalized email marketing, SMS and push notifications. Operators can gain insight into marketing metrics such as delivery, opening, and click and financial metrics, including LTV and influenced revenue in a centralized dashboard. Additionally, the solution lets stakeholders conduct NPS and CSAT surveys to understand the perception of customers about the individual and global experiences when in contact with the brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3be6cdbe-ee17-4c27-b9c0-5442f7980c1f.png","url":"https://www.softwareadvice.com.au/software/422150/dito-crm","@type":"ListItem"},{"name":"Paytronix","position":23,"description":"Paytronix is a standout authority in crafting Digital Customer Engagement Solutions designed specifically for restaurants, convenience stores, and retailers looking to nurture lasting connections with their patrons. Boasting a solid two-decade history, Paytronix has evolved its Guest Engagement Platform, effortlessly blending different facets of digital customer engagement into a cohesive and sturdy platform. Currently, over 1,800 brands rely on Paytronix to enhance guest engagement and foster stronger brand preferences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6cdfadc-6227-49b4-9805-73122c3a3199.jpeg","url":"https://www.softwareadvice.com.au/software/437201/paytronix","@type":"ListItem"},{"name":"Helpfruit","position":24,"description":"Helpfruit is a first-line self-service solution that answers customer questions via the channels they prefer – AI chatbots (web, Instagram, Facebook, WhatsApp, Slack and Teams) and help knowledge base. Escalate to live chat, if needed.\n\nWhen customers have questions, businesses often turn to email ticketing systems to manage the overflowing inbox. But the problem remains – customers can’t get the answers they need as fast as they want them. Plus your team spends much of their time responding to routine enquiries. \n\nWe’re turning this on its head with fresh thinking.\n\nHelpfruit's a customisable, no-code platform set up in just 6 steps. One knowledge base aligns content between chatbots and help pages without the hassle of misaligned content or complicated rule-based structures. Conversation insights and dashboards tell you exactly what is going on and give you metrics to track and improve your customer experience.\n\nWith the support of GPT when it matters – like our GPT Q&A maker and GPT-enhanced chatbot conversations – you get the productivity gains from using AI without any AI risks. All the protections are built-in.\n\nHelpfruit is trusted by organisations worldwide to give their customers the right help at the right time.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ea808de-3d03-41f3-84da-f39c0c24ce43.png","url":"https://www.softwareadvice.com.au/software/199390/Helpfruit","@type":"ListItem"},{"name":"Skipio","position":25,"description":"Skipio is a sales engagement solution designed to help small business owners and local businesses and franchises automate and personalize their outreach, lead nurturing, follow-up, and customer retention. \n\nUsing Skipio’s automated tools, you automatically reach out to new leads, do the ongoing follow-up that gets them to schedule, and check in with customers to keep them happy.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3df54cc4-9320-42e6-b588-35950d91ad4d.png","url":"https://www.softwareadvice.com.au/software/319645/skipio","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software?page=4#itemlist","numberOfItems":25}
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