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description: Page 7 - Discover the best Conversational Marketing Software for your organisation. Compare top Conversational Marketing Software tools with customer reviews, pricing and free demos.
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title: Page 7 - Best Conversational Marketing Software - 2026 Reviews, Pricing & Demos
---

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# Conversational Marketing Software

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## Products

1. [Whisbi](https://www.softwareadvice.com.au/software/161194/whisbi) — 5.0/5 (1 reviews) — Whisbi is a cloud-based customer service and support solution designed for customers of multiple sizes. It offers rea...
2. [Optimum Messaging](https://www.softwareadvice.com.au/software/391866/optimum-messaging) — 5.0/5 (1 reviews) — In today's fast-paced business environment, providing customers with a consistent and personalized experience across ...
3. [Yunique](https://www.softwareadvice.com.au/software/402463/yunique) — 5.0/5 (1 reviews) — We simplify your company's service process by unifying voice, chat and WhatsApp channels in one place. Group CRM, Hel...
4. [Nuacem AI](https://www.softwareadvice.com.au/software/365916/conversational-ai-platform) — 5.0/5 (1 reviews) — Nuacem AI is a conversational AI and customer engagement platform that helps enterprises deliver personalized experie...
5. [LocalMessages](https://www.softwareadvice.com.au/software/201679/localmessages) (0 reviews) — LocalMessages is a marketing platform that allows businesses to establish communication with customers. With customiz...
6. [deeplink.ai](https://www.softwareadvice.com.au/software/263738/deeplink-ai) (0 reviews) — deeplink.ai platform allows users to create AI-based virtual agents without skills in coding and AI. Business require...
7. [Just AI Conversational Platform](https://www.softwareadvice.com.au/software/202093/just-ai-conversational-platform) (0 reviews) — Just AI Conversational Platform provides a unique, comprehensive ecosystem and technology that allows enterprises, mi...
8. [Sinch](https://www.softwareadvice.com.au/software/425312/sinch) (0 reviews) — Sinch is a cloud-based communication management platform that helps businesses across retail, healthcare, media, fina...
9. [Joonbot](https://www.softwareadvice.com.au/software/245059/joonbot) (0 reviews) — Joonbot is an Intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generati...
10. [AI-Powered Voice Assistants](https://www.softwareadvice.com.au/software/336310/enterprise-voice-ai-assistants) (0 reviews) — AI-Powered Voice Assistants is a conversational marketing software designed to help businesses optimize communication...
11. [Drips](https://www.softwareadvice.com.au/software/231817/drips) (0 reviews) — The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting and cal...
12. [BIK](https://www.softwareadvice.com.au/software/381262/bikayi) (0 reviews) — BIK is an intelligent marketing platform which helps your brand to drive ROI with the power of conversations. Re-imag...
13. [Mobile Marketing Cloud](https://www.softwareadvice.com.au/software/260388/mobile-marketing-cloud) (0 reviews) — Mobile Marketing Cloud is an all-in-one marketing software solution that empowers marketers to create superior custom...
14. [Telecmi](https://www.softwareadvice.com.au/software/364718/telecmi) (0 reviews) — TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR se...
15. [Conversational Banking](https://www.softwareadvice.com.au/software/418144/conversational-banking) (0 reviews) — Conversational Banking is a comprehensive solution designed to enhance customer engagement and satisfaction by provid...
16. [Directful](https://www.softwareadvice.com.au/software/417990/directful) (0 reviews) — Directful is an AI-powered marketing and communication platform for hotels. Leveraging cutting-edge AI technology, it...
17. [QuickReply.ai](https://www.softwareadvice.com.au/software/401497/quickreply-ai) (0 reviews) — QuickReply.ai is a purpose-built WhatsApp marketing automation platform for D2C brands and online stores. QuickReply....
18. [Ownchat](https://www.softwareadvice.com.au/software/425779/ownchat) (0 reviews) — OwnChat is a WhatsApp Business API solution designed for businesses of all sizes to help automate messaging, streamli...
19. [GMS](https://www.softwareadvice.com.au/software/428145/global-message-services-gms) (0 reviews) — GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ dee...
20. [CLIQSA](https://www.softwareadvice.com.au/software/437366/cliqsa) (0 reviews) — CLIQSA is a SaaS all-in-one marketing solution that helps small businesses manage reputation, workflows, and campaign...
21. [DashCX](https://www.softwareadvice.com.au/software/389624/whatcx-free) (0 reviews) — DashCX is a cloud-based sales chat and automation software designed to streamline the performance of sales teams. The...
22. [AskHandle](https://www.softwareadvice.com.au/software/385161/handle) (0 reviews) — AskHandle is a cutting-edge AI support system that uses advanced AI and natural language processing (NLP) to provide ...
23. [Relish AI](https://www.softwareadvice.com.au/software/355179/relish-ai) (0 reviews) — Relish AI is an automation software for eCommerce businesses to automate their sales and customer support. Once deplo...
24. [Sinch SMS API](https://www.softwareadvice.com.au/software/443596/sinch-sms-api) (0 reviews) — Designed for small to large businesses, Sinch SMS API is a cloud-based SMS marketing platform that helps businesses s...
25. [Emplifi Service Cloud](https://www.softwareadvice.com.au/software/345373/emplifi-service-cloud) (0 reviews) — Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesse...

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## Related Categories

- [Mobile Marketing Software](https://www.softwareadvice.com.au/directory/4398/mobile-marketing/software)
- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Links

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- [All Categories](https://www.softwareadvice.com.au/directory)

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This not only saves time but also frees up resources that can be used to focus on other areas of the business.\n\nGreater Reach: By communicating through multiple channels, businesses can reach a wider audience and increase their brand exposure.\n\nCompetitive Advantage: Offering an omnichannel communication experience gives businesses a competitive advantage over those that only offer single-channel communication. \n\nCost-Effective: Investing in an omnichannel messaging solution can \nsave businesses money in the long run by reducing the need for multiple platforms and streamlining communication processes. \n\nBetter Customer Insights: By tracking and analyzing customer interactions across multiple channels, businesses gain valuable insights into their customers' preferences and behavior, which can inform future marketing and customer service strategies.\n\nImproved Collaboration: With Optimum Messaging, teams can collaborate more effectively by accessing customer communication history and providing a unified customer experience. \n\nPersonalization: By tailoring communication to individual customers' preferences and behavior, businesses can provide a more personalized experience that fosters loyalty and increases customer retention.\n\nFlexibility: Optimum Messaging offers flexibility to businesses to customize the platform to their unique workflows and needs, making it an ideal investment for any industry. \n\nImproved Brand Reputation: By providing a seamless and personalized omnichannel communication experience, businesses can improve their brand reputation and establish themselves as leaders in their industry.\n\nIn summary, investing in omnichannel messaging with Optimum Messaging is a smart move for businesses looking to increase revenue, improve customer satisfaction and loyalty, streamline communication processes, and gain valuable insights into their customers. 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Create reports with team performance information, as well as the degree of customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5741ef2-00aa-4031-ad89-5251cdac90b4.png","url":"https://www.softwareadvice.com.au/software/402463/yunique","@type":"ListItem"},{"name":"Nuacem AI","position":4,"description":"Nuacem AI is a conversational AI and customer engagement platform that helps enterprises deliver personalized experiences across text, voice, and video. Powered by its proprietary D.E.E.P Cognition Engine and WhiteboxNLU, Nuacem AI enables understanding, multi-lingual interactions, and omnichannel automation. \n\nThe platform combines AI, deployment tools, and enterprise-grade security to support high-volume use cases across banking, telecom, healthcare, retail, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/186a8d06-635f-4c2b-b893-afa8934632f0.jpeg","url":"https://www.softwareadvice.com.au/software/365916/conversational-ai-platform","@type":"ListItem"},{"name":"LocalMessages","position":5,"description":"LocalMessages is a marketing platform that allows businesses to establish communication with customers. \n\nWith customizable templates, call tracking and robust analytics, LocalMessages offers the communication your business needs:\n\n- LocalMessages provides SMS text messaging that allows businesses to send quick responses to clients from the desktop dashboard or mobile application. \n\n- Our website message widget invites customers to reach out to you with any questions you have about the service before buying.\n\n- The SMS capabilities of the LocalMessages dashboard allows you to respond to customer inquiries quickly and efficiently.\n\n- You can increase your customer retention and reduce the risk of losing customers by confirming appointments and sending reminders, so there are no surprises or missed appointments.\n\n- LocalMessages also allows for small businesses to send personalized messages for promotions such as deals, birthdays and holidays to stay top of mind with your clientele.\n\n- Benefit from higher engagement rates. Your business can manage multiple conversations at once, reduce missed calls and do away with on-hold times altogether.\n\n- LocalMessages allows your business to nurture new prospects. This way, you can stay in contact with “on-the fence” leads and turn them into new customers.\n\n- Your business can also benefit from performance tracking and identifying trends through your cloud-based dashboard. Gain valuable insights from an automated analysis of your response rates, message performance and conversation patterns.\n\nTo learn more about LocalMessages and OneLocal, visit: https://onelocal.com/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9109089f-6045-4510-8e02-50b033dc4c52.png","url":"https://www.softwareadvice.com.au/software/201679/localmessages","@type":"ListItem"},{"name":"deeplink.ai","position":6,"description":"deeplink.ai platform allows users to create AI-based virtual agents without skills in coding and AI. Business requirements are the only knowledge needed. In few days, a Chatbot could be push in production and information could be provided to the customer.\nFeatures available are the same as other classic chatbot tools along with a data collection tool, smart and dynamic KPIs, smart multi-language system, powerful versioning, API support and more.\n\nRespectful of Data with Privacy by design pattern and no vendor locking system. Environments with data hosts at a 100% Swiss, eco-certified cloud provider.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd932ba4-3c29-4856-ba2f-17c713f666e4.jpeg","url":"https://www.softwareadvice.com.au/software/263738/deeplink-ai","@type":"ListItem"},{"name":"Just AI Conversational Platform","position":7,"description":"Just AI Conversational Platform provides a unique, comprehensive ecosystem and technology that allows enterprises, mid-size businesses, and voice tech developers to create absolutely any type of conversational AI projects, including the following: \n- voice and text chatbots for websites and messengers\n- voice bots for inbound and outbound calls\n- smart voice call agents\n- voice games and skills for popular voice assistants\n- custom virtual assistants\n- conversational UI for mobile apps\n- conversational UI for smart devices and robots.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5c57f61-fd2c-4434-b556-032b96a50f19.png","url":"https://www.softwareadvice.com.au/software/202093/just-ai-conversational-platform","@type":"ListItem"},{"name":"Sinch","position":8,"description":"Sinch is a cloud-based communication management platform that helps businesses across retail, healthcare, media, financial services, travel, customer care and other verticals manage customer communication via a unified portal. The platform includes marketing capabilities, which allow organizations to run interactive marketing campaigns using videos and images. \n\nSinch enables enterprises to engage with the target audience via Viber, WhatsApp, text messages, MMS and more using messaging APIs. Additionally, businesses can validate custom credentials using one-time passwords (OTPs) to provide secure login and sign-ups.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8610bd9-1068-44c2-89a4-a12aba7f2302.png","url":"https://www.softwareadvice.com.au/software/425312/sinch","@type":"ListItem"},{"name":"Joonbot","position":9,"description":"Joonbot is an Intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales. A Joonbot can be installed in minutes and used to improve customer experience by personalizing conversations and improve conversion rates. Companys can use a template to start with or create your Joonbot from scratch.\n\nSome frequent Joonbot use-cases are a bot to pre-qualify and segment leads and book a demo with Calendly or a FAQ bot that also takes customer requests.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6f412df8-69c4-4889-9c76-565d17278d79.png","url":"https://www.softwareadvice.com.au/software/245059/joonbot","@type":"ListItem"},{"name":"AI-Powered Voice Assistants","position":10,"description":"AI-Powered Voice Assistants is a conversational marketing software designed to help businesses optimize communications using natural language processing and speech recognition functionality. The platform enables managers to record calls and gain insights into call data to assess customer sentiments.\n\nAdministrators can automate payment reminders, debt collection, and other recurring tasks on a centralized dashboard. Other features of AI-Powered Voice Assistants include AI-based dialogue management, automated speech recognition, multi-lingual conversations and text to speech. Additionally, supervisors can transcribe conversations to process data and schedule automation campaigns. \n\nAI-Powered Voice Assistants offers an application programming interface (API), which lets stakeholders integrate the system with existing call center software and customer relationship management (CRM) solutions. Pricing is available on request and support is extended via email and an online contact form.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9441734c-850b-46e6-81a3-4f3139ecf7d8.png","url":"https://www.softwareadvice.com.au/software/336310/enterprise-voice-ai-assistants","@type":"ListItem"},{"name":"Drips","position":11,"description":"The Drips AI-powered platform helps brands engage with prospects and customers through Conversational Texting and calling. Backed by a unique natural language processing model, this solution leverages human-like messaging to break through the noise, capture intent and drive meaningful outcomes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ff8a7991-0f3b-4ee8-88f3-752c219ac7d3.png","url":"https://www.softwareadvice.com.au/software/231817/drips","@type":"ListItem"},{"name":"BIK","position":12,"description":"BIK is an intelligent marketing platform which helps your brand to drive ROI with the power of conversations. \n\nRe-imagine your customer journey where you can convert your social media conversation into revenues rather than spending millions on website optimisation.\n\nOur major products are -\n\n1) Multichannel CRM - It comes with features like Live Interaction chat screen, Sentimental Analysis, supports Multimedia, End to End chat tracking\n\n- Access your entire Shopify catalogs on BIK CRM\n\n- Limit the access of CRM based upon the roles\n\n- Communicate with multichannel like Whatsapp, Gmail, Messenger, Instagram, Livechat, Google Business Manager \n\n2) Campaigns - Multichannel communication with Instagram, WhatsApp, Email and SMS, Pre-defined cohorts, Imported Shopify cohort, Advanced conversation insights.\n\n- Advanced Segment Builder to hyper personalise the messages \n\n- Interaction and channel based cohort to target your most engaged customer with the right channel.\n\n3) Chatbot - Customisable chatbot allowing users to search, browse, and checkout. A/B test Chat flows and Automations, Order Cancellations & Reasons, \n\n- Set up out of office messages when someone tries to reach out to an agent and no one is available.\n\n- Improve efficiency of your team/agents by use of quick replies, dynamic tags.\n\n4) Instagram automation\n\n- Segment your customers based upon interactions, Set up chatbot automation for your DMs and convert your queries into customers.\n\n- Set up chatbot automation for your DMs and convert your queries into customers\n\n- Start conversations with the brands that mention your brand in their story\n\n- Instantly reply to comments on your Instagram chat\n\n- Redirect your website customers directly to your Instagram chats to resolve their queries, engage with your customers and convert them\n\n- Raise a ticket on your CRM tool for support queries raised on Instagram comments or chats\n\n- Redirect your Instagram/Facebook ad visitor to Instagram DM and convert them into your customers\n\n- Connect your Shopify store with your Instagram and showcase your product catalog on Instagram DM\n\n- Add Instagram Info to your Shopify customer Info and retarget them with FB/Instagram ads\n\n- Create QR codes and URLs for your Instagram chats and redirect your online and offline visitors directly to your Insta chat.\n\n- Build multichannel personalized conversations. Add email, sms, WhatsApp in the same flow and start your chat with no code.\n\n- Convert visitors through quizzes by redirecting them to DM and set up personalized reminders for visitors who clicked on your event.\n\n5) Growth tools\n\n- Enabling Conversation insights as ads audience.\n\n- Conversational ads analysis.\n\n- 3+ Widgets to grow your subscriber base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f8d66c28-2b9b-4346-ad9a-1c40e6a28f1b.jpeg","url":"https://www.softwareadvice.com.au/software/381262/bikayi","@type":"ListItem"},{"name":"Mobile Marketing Cloud","position":13,"description":"Mobile Marketing Cloud is an all-in-one marketing software solution that empowers marketers to create superior customer journeys that increase engagement and conversion. The solution includes an in-built Customer Data Platform, an easy-to-use email tool, Marketing Automation capabilities, landing pages, and access to all mobile channels like SMS, WhatsApp, RCS, Viber, Voice, and Push. Making it easy for marketers to create personalized, relevant, and timely campaigns in your customer's preferred channel.\n\nWith Mobile Marketing Cloud by CM.com you will\n\n· Unlock Your Customer Data to Increase Your ROMI\n\nCustomer Data is often fragmented and siloed in different systems. As a result, you cannot utilize your data to its full potential. Our CDP puts these pieces together and unlocks your data.\n\n· Hyper-Personalize Your Customer Communications to Boost Your Sales and LTV\n\nOne size does not fit all. Customers expect personalized offerings catered to their preferences. You can do this by collecting data events and using real-time Smart Segments. Personalize your mobile landing pages and emails based on your contact information. From personalizing a few words to using conditional content to personalize complete sections of your design.\n\n· Build Omnichannel Marketing Campaigns to Increase Your Open and Conversion Rates\n\nReach your customers on their preferred mobile messaging channel where they are used to interact. Email, SMS, Push, WhatsApp, Apple Messages for Business, and Voice are all built-in and can be used immediately.\n\n· Automate Your Customer Journeys to Reduce Manual Work and Routine\n\nStart automating your marketing processes – from welcome programs to automated lead nurturing and re-engagement campaigns. Easily create workflows for every customer journey you can think of, and let us do the heavy lifting for you. \n\nWhat's more?\n\n· No coding or help from your IT department is needed\n\nStart creating campaigns now – no developers or IT specialists are needed. Use our drag-and-drop editors to create emails, landing pages, or workflows that convert.\n\n· All-in-one solution\n\nForget about  a dozen marketing tools you need to login in and operate with – we have all the necessary customer engagement tools in one solution to make your life easier. \n\n· Personal Services\n\nWe’re with you every step of the way. Our best in-house Customer Success and Professional Service teams help you get the most out of the Mobile Marketing Cloud.\n\n· Data safety & privacy\n\nAs we connect customers and consumers worldwide, privacy and data protection are crucial for us. We have a privately owned cloud platform monitored 365/24/7 and software developed in-house. Our data centers are in different locations and have regular backups. CM.com is ISO certified, GDPR compliant, PCI-DSS certified and entrusted with confidential and personal data of such customers as financial institutions, governments, law enforcement agencies, enterprises, and end-users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffe97a8f-73f2-44d9-8336-0a8978ea9b39.png","url":"https://www.softwareadvice.com.au/software/260388/mobile-marketing-cloud","@type":"ListItem"},{"name":"Telecmi","position":14,"description":"TeleCMI is a cloud phone system provider offering products like virtual number, toll-free number, auto dialer, IVR service system and more. TeleCMI provides advanced call management features like call recording, call history, call queuing, live call feed and call monitoring. TeleCMI products are suitable for businesses focusing on customer engagement to generate more revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3ae3635-78f6-4958-a06a-a8d3476c6c93.png","url":"https://www.softwareadvice.com.au/software/364718/telecmi","@type":"ListItem"},{"name":"Conversational Banking","position":15,"description":"Conversational Banking is a comprehensive solution designed to enhance customer engagement and satisfaction by providing more assertive, personalized, and real-time communication on social networks. It combines the best of popular messaging platforms, such as WhatsApp, Facebook Messenger, and Telegram with advanced AI technology to deliver a seamless and secure digital banking experience.\n\nThe Conversational Banking solution offers a range of interactive features, such as customizable menus and automated conversations, that help customers stay ahead of the curve when it comes to banking needs. Users can access product details, make transfers, pay for services, manage credit cards, and more through an intuitive chat interface.\n\nBy leveraging the power of AI, Bankingly’s Conversational Banking can quickly and securely deliver an unparalleled level of customer service, fraud prevention, and account management. This innovative approach to banking allows financial institutions to boost debt collection management by providing automated conversations and menus to assist customers in staying on top of debts. The platform also sends real-time notifications to alert users when payment deadlines are approaching. \n\nWith AI-powered analytics tools, it can provide insights into customer behavior and trends, which can be used to inform company debt collection strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/99c6c9c2-c142-44ab-b57d-162fe3fb14c6.jpeg","url":"https://www.softwareadvice.com.au/software/418144/conversational-banking","@type":"ListItem"},{"name":"Directful","position":16,"description":"Directful is an AI-powered marketing and communication platform for hotels. Leveraging cutting-edge AI technology, it redefines guest engagement for hotels by effectively consolidating data from multiple sources, including OTA booking confirmations. \n\nWith a comprehensive 360-degree view of each individual guest, previously unusable OTA profiles become invaluable assets, enabling highly personalized campaigns that drive engagement, direct bookings, and elevate guest satisfaction. \n\nBy accurately predicting when guests are likely to book a new stay, Directful prompts guests with relevant SMS messages, effortlessly engaging with past and present guests and maximizing return stays. \n\nThe AI technology empowers hoteliers to automate their marketing efforts, addressing talent and skill shortages by planning hyper-personalized SMS campaigns without any human management needed. Still, hotels can customize pre-built templates to match their unique brand voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1dcc190b-27a3-4f01-a566-b10e5bed4dd8.png","url":"https://www.softwareadvice.com.au/software/417990/directful","@type":"ListItem"},{"name":"QuickReply.ai","position":17,"description":"QuickReply.ai is a purpose-built WhatsApp marketing automation platform for D2C brands and online stores. QuickReply.ai helps brands convert 1 one-time visitors into repeat buyers by ensuring one-to-one engagement with each buyer based on their behavior. \n\nNumerous D2C brands in India, Europe, the Middle East, and South East Asia trust us for their business, and the platform evolved with constant feedback from brands such as Auric, Farmley, PowerGummies and more.\n\nQuickReply.ai offers the following features:\n-  Acquire phone numbers - Build a first-party audience, and reduce ad dependency.\n- WhatsApp Popup, Click-to-Whatsapp (CTWA) Ads, QR Code based number capturing\n- Bring users into an engagement journey with expirable one-time discount codes delivered through WhatsApp\n- Personalized drip campaigns\n- Abandoned cart recovery \n- Personalization based on user attributes, order information, or products\n- Ready-made Journeys\n- Quick checkouts \n- COD confirmation\n- COD to prepaid\n- Order alerts\n- Feedback collection and publishing to Judge.me\n- Repeat orders on automation\n- Customizable conversational chatbots\n- Pre-trained Chatbots integrated with Shopify\n- Create custom Chatbots with templates, keywords, CTWA Ads, and more.\n- Personalized Bulk Campaigns (with spending optimization)\n- Customer segmentation for targeted campaigns\n- Remove non-engaging audience\n- Get contact-by-contact information for the entire funnel","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cedbbff0-7e68-446f-bf42-2f5c6f720755.jpeg","url":"https://www.softwareadvice.com.au/software/401497/quickreply-ai","@type":"ListItem"},{"name":"Ownchat","position":18,"description":"OwnChat is a WhatsApp Business API solution designed for businesses of all sizes to help automate messaging, streamline communication with team, and showcase products seamlessly within WhatsApp conversations. This means users can respond to customer inquiries promptly, provide quick replies, and improve customer satisfaction.\n\nOwnChat provides a collaborative workspace that enables communication with team members, allowing supervisors to manage shared team inbox. It lets users send bulk messages through WhatsApp Business API.\n\nUsing WhatsApp Link Generator, professionals can promote OwnChat's feature for generating WhatsApp links for customer contact.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ba3de567-a57e-43ee-931b-39c70808f407.png","url":"https://www.softwareadvice.com.au/software/425779/ownchat","@type":"ListItem"},{"name":"GMS","position":19,"description":"GMS is the AI-driven communications solutions partner for Mobile Network Operators and enterprises globally. GMS’ deep understanding of MNO and enterprises messaging business, expertise in network protection, and global connectivity set the foundations for GMS to move into the future: AI communications solutions that enable great customer engagement and exceptional customer experiences. Through recent acquisitions, GMS has enhanced its product portfolio with Generative AI and Conversational AI, as well as improved the technical capabilities of GMS CPaaS. The new GMS product offering will help our clients to grow their business, improve operational efficiency and build trust between their brands and their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2d53f3c0-17cd-42fe-9bab-474798d02597.png","url":"https://www.softwareadvice.com.au/software/428145/global-message-services-gms","@type":"ListItem"},{"name":"CLIQSA","position":20,"description":"CLIQSA is a SaaS all-in-one marketing solution that helps small businesses manage reputation, workflows, and campaigns. The system streamlines and centralizes marketing processes using a suite of tools and solutions for customer acquisition and retention and handling online reputation.\n\nCLIQSA provides customer-centric strategies for small businesses. Users can nurture leads, track interactions, and personalize engagements according to requirements. It lets teams send personalized messages to convert prospects into customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf586a2d-5fa2-498c-9532-e4b961ce70c5.png","url":"https://www.softwareadvice.com.au/software/437366/cliqsa","@type":"ListItem"},{"name":"DashCX","position":21,"description":"DashCX is a cloud-based sales chat and automation software designed to streamline the performance of sales teams. The platform allows businesses to manage B2B sales operations over WhatsApp through custom forms, multi-agent support, CTA buttons and more.\n\nDashCX allows users to create chatbots that automatically answer customer questions, share content, and send notifications related to orders, payments, and shipping. Users can also customize conversation flows, map user journeys and create custom bots for specific needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e7447a0c-49dc-4cff-b5cd-02eeafce70bd.png","url":"https://www.softwareadvice.com.au/software/389624/whatcx-free","@type":"ListItem"},{"name":"AskHandle","position":22,"description":"AskHandle is a cutting-edge AI support system that uses advanced AI and natural language processing (NLP) to provide a straightforward, code-free way for businesses to automate their customer support. This platform lets users easily create their own AI chatbots without needing to know how to code. Users can upload different types of documents—like text files, Word, Excel, PDFs, CSVs, Markdown files, and URLs—which the system then uses to refine the chatbots. These chatbots can quickly access a vast amount of data and start working in minutes.\n\nOnce active, AskHandle's chatbots provide instant information and resolve inquiries on their own, reducing the need for human customer service agents. The system supports over 90 languages, allowing users to interact in their preferred language on various platforms, including web messenger, WhatsApp, and internal support UX.\n\nAskHandle is ideal for businesses looking to expand their customer service without adding more staff, significantly reducing labor costs and common issues such as long wait times and service variability, thus offering a powerful solution for today's customer support challenges.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d4737293-8b2c-4d17-a4c9-01628750bf12.png","url":"https://www.softwareadvice.com.au/software/385161/handle","@type":"ListItem"},{"name":"Relish AI","position":23,"description":"Relish AI is an automation software for eCommerce businesses to automate their sales and customer support. Once deployed, the chatbot software assists in handling customer interactions as well as providing instant answers for product, brand and policy FAQs.\n\nWith Relish AI, brands can improve customer engagement, sales and customer satisfaction by personalizing their sales, automating support functions and reducing cart abandonment.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10a322f4-c7af-4ce2-a7de-fb4c7cd61767.jpeg","url":"https://www.softwareadvice.com.au/software/355179/relish-ai","@type":"ListItem"},{"name":"Sinch SMS API","position":24,"description":"Designed for small to large businesses, Sinch SMS API is a cloud-based SMS marketing platform that helps businesses streamline customer communication through SMS messaging. The platform provides various functions such as compliance management, data safety, custom reporting, and protection against SMS fraud across markets. Businesses can also integrate Sinch's REST API or use the self-serve portal to schedule and optimize SMS campaigns. Additionally, the solution supports several message types such as appointment reminders, promotions, and two-factor authentication codes. Pricing is based on the pay-as-you-go model.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a4e42fc5-ef8f-4751-b3c5-d622660dcaa7.png","url":"https://www.softwareadvice.com.au/software/443596/sinch-sms-api","@type":"ListItem"},{"name":"Emplifi Service Cloud","position":25,"description":"Emplifi provides an enterprise platform that gives you comprehensive insights, tools, and resources to help businesses provide great customer service through their website or mobile app.\n\nIt offers tools that enable organizations to deliver better customer experiences, harness social media and the right audience engagement channel at the right time, drive consistent online conversations that create stronger bonds with customers, and deliver all this in an automated way.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b8fb15a4-51c3-4e33-a5da-bee8a5a800e5.jpeg","url":"https://www.softwareadvice.com.au/software/345373/emplifi-service-cloud","@type":"ListItem"}],"numberOfItems":25}
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