---
description: Discover the best Bug Tracking Software for your organisation. Compare top Bug Tracking Software tools with customer reviews, pricing and free demos.
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title: Best Bug Tracking Software - 2026 Reviews, Pricing & Demos
---

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# Bug Tracking Software

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## Products

1. [Zoho Sprints](https://www.softwareadvice.com.au/software/442847/zoho-sprints) — 4.5/5 (293 reviews) — Zoho Sprints is an agile project management platform that supports both Scrum and Kanban frameworks. It helps teams p...
2. [SpiraTeam](https://www.softwareadvice.com.au/software/32628/spirateam) — 4.2/5 (98 reviews) — SpiraTeam is a project management solution that offers collaboration and quality assurance tools for businesses of al...
3. [BugHerd](https://www.softwareadvice.com.au/software/23703/bugherd) — 4.7/5 (65 reviews) — It's easy for clients and teams to leave website feedback and report on bugs when they use BugHerd. There's no need f...
4. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) — Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from st...
5. [Asana](https://www.softwareadvice.com.au/software/5576/asana) — 4.5/5 (13547 reviews) — Asana is a project management platform designed to help teams organize projects and manage deadlines. The Starter pla...
6. [GitHub](https://www.softwareadvice.com.au/software/397820/github) — 4.8/5 (6155 reviews) — GitHub is a project management and code sharing platform that allows users to share their codes with others and creat...
7. [ClickUp](https://www.softwareadvice.com.au/software/123064/clickup) — 4.6/5 (4561 reviews) — ClickUp is a productivity platform designed to unify work tools within a single workspace. It supports various teams ...
8. [Wrike](https://www.softwareadvice.com.au/software/3777/wrike-pm) — 4.4/5 (2887 reviews) — Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and S...
9. [Zoho Projects](https://www.softwareadvice.com.au/software/392421/zoho-projects) — 4.5/5 (856 reviews) — Right from 2006, Zoho Projects has been a major contributor to every project management need. Automating workflows, a...
10. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (763 reviews) — JIRA Service Management is a service management platform designed to support various teams, including IT, engineering...
11. [BrowserStack](https://www.softwareadvice.com.au/software/200650/browserstack) — 4.6/5 (749 reviews) — BrowserStack is the leading test platform built for developers \&amp; QAs to expand test coverage, scale, and optimize...
12. [TestMu AI](https://www.softwareadvice.com.au/software/41699/lambdatest) — 4.6/5 (543 reviews) — LambdaTest is a GenAI-powered Quality Engineering Platform that empowers teams to test intelligently, smarter, and sh...
13. [Shortcut](https://www.softwareadvice.com.au/software/164467/clubhouse) — 4.6/5 (363 reviews) — Shortcut is a cloud-based project management platform that helps small to large enterprises manage tasks and streamli...
14. [Open DevOps](https://www.softwareadvice.com.au/software/432154/open-devops) — 4.5/5 (273 reviews) — Open DevOps is Atlassian’s DevOps solution, powered by the integration of Jira Software and your team’s favorite tool...
15. [Rollbar](https://www.softwareadvice.com.au/software/30417/rollbar) — 4.5/5 (263 reviews) — Rollbar is a cloud-based bug tracking and monitoring solution that caters to organizations of all sizes. Rollbar supp...
16. [Caspio](https://www.softwareadvice.com.au/software/129145/caspio) — 4.6/5 (249 reviews) — Caspio is a cloud-based, no-code, application development solution for organizations of all sizes. The platform is su...
17. [ProWorkflow](https://www.softwareadvice.com.au/software/12576/proworkflow) — 4.5/5 (249 reviews) — ProWorkflow Nexus is a comprehensive project management solution designed to give businesses of varying sizes and a d...
18. [Issuetrak](https://www.softwareadvice.com.au/software/318585/issuetrak) — 4.6/5 (205 reviews) — Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries a...
19. [New Relic](https://www.softwareadvice.com.au/software/142684/new-relic-one) — 4.5/5 (195 reviews) — New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimiz...
20. [Zoho BugTracker](https://www.softwareadvice.com.au/software/434493/zoho-bugtracker) — 4.7/5 (172 reviews) — BugTracker by Zoho is a cloud-based bug-tracking solution designed for businesses of all sizes. Key features include ...
21. [Backlog](https://www.softwareadvice.com.au/software/54157/backlog) — 4.6/5 (169 reviews) — Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with...
22. [Mattermost](https://www.softwareadvice.com.au/software/404256/mattermost) — 4.4/5 (168 reviews) — As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboratio...
23. [CaseCamp](https://www.softwareadvice.com.au/software/56370/casecamp) — 4.7/5 (153 reviews) — CaseCamp by DevelopScripts is a cloud-based project management solution designed for businesses of all sizes. The pro...
24. [GoodDay](https://www.softwareadvice.com.au/software/41483/goodday) — 4.7/5 (149 reviews) — GoodDay is a cloud-based project management solution that caters to businesses of all sizes across various industries...
25. [Bugzilla](https://www.softwareadvice.com.au/software/23650/bugzilla) — 4.1/5 (136 reviews) — Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects ...

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## Related Categories

- [Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4307/network-monitoring/software)
- [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software)
- [Small Business CRM Software](https://www.softwareadvice.com.au/directory/489/small-business/software)
- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [Issue Tracking Software](https://www.softwareadvice.com.au/directory/4318/issue-tracking/software)

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They can provide feedback via simple comments, annotated screenshots, video recording and they can even attach a document in order to provide more detailed information.\n\nBugHerd automatically grabs a screenshot, as well as user technical details so there's no need for any back and forth chasing down the extra information\n\nEvery piece of feedback is automatically turned into a task for your team to track and action. \n \nIf you're already using a project management tool, you can integrate BugHerd into your existing workflow, and send tasks there with one click. \n\nBugHerd integrates with Asana, ClickUp, Trello, monday.com, Jira, Slack, MS Teams, and many more. With BugHerd website feedback is effortless, clients are happier and you’ll build better websites. \n\nTry BugHerd free today with a 7-day trial.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16033ec3-7541-4660-b839-c35fc4eed0cb.png","url":"https://www.softwareadvice.com.au/software/23703/bugherd","@type":"ListItem"},{"name":"Jira","position":4,"description":"Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from startups to large enterprises. With its robust features, Jira enables organizations to plan, track, and release world-class software with ease.\nUsers can visualize their progress through intuitive lists, boards, backlogs, and calendars, ensuring everyone stays aligned and informed. Jira's seamless integration capabilities allow teams to connect their favorite tools from the Atlassian Marketplace, keeping Jira as the central hub for all their work.\nJira's powerful goal alignment features enable teams to link their tasks directly to company objectives, ensuring that every effort contributes to the project goals. The software's real-time data and insights provide visibility into project progress, allowing teams to identify risks and optimize their performance. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Whether you're managing a complex project or tackling everyday tasks, Jira's versatility and customization options make it an ideal solution for teams seeking to drive their initiatives forward with confidence and efficiency.\nA mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e1b492c5-8a97-4b86-a422-d317b2480afa.png","url":"https://www.softwareadvice.com.au/software/4315/jira","@type":"ListItem"},{"name":"Asana","position":5,"description":"Asana is a project management platform designed to help teams organize projects and manage deadlines. The Starter plan is tailored for teams aiming to streamline workflows across departments. It is suitable for organizations of various sizes, including small businesses and larger enterprises, and supports teams managing complex workflows or recurring projects.\n\nThe Starter plan includes features that improve collaboration and project tracking. The Workflow Builder automates processes and connects team members with relevant information. Custom Project Templates provide reusable frameworks for repetitive tasks, while Forms standardize work requests and data collection. The platform offers multiple project views, such as Gantt and Timeline views, to visualize timelines and monitor progress. Universal Reporting allows teams to create dashboards for tracking project data, spending, and status updates.\n\nAI capabilities in Asana Starter enhance clarity and efficiency. Smart Status generates updates that highlight risks and obstacles. Smart Chat delivers project-related answers and identifies next steps. Smart Editor assists in creating clear responses with auto-generated suggestions. Administrative tools include an Admin Console for managing users and teams, along with Google SSO for secure and simplified login.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b0bf7e60-e572-4090-8dd8-0e950b0ad16d.png","url":"https://www.softwareadvice.com.au/software/5576/asana","@type":"ListItem"},{"name":"GitHub","position":6,"description":"GitHub is a project management and code sharing platform that allows users to share their codes with others and create/iterate using collective intelligence. The software can be used for different kinds of coding assignments including personal, open-source and business codes. It is available both on-premise and via cloud-based deployment.\n\n\nUsers can save all versions of their code and collaborate with other users by inviting them or tagging them with @mentions. Developers can join communities wherein they can follow open-source projects, leverage already-created codes for experiments, make suggestions and contribute to a project. All the contributions in open-source projects are recorded in developers’ profiles.\n\n\nBusinesses of all sizes use GitHub as an integrated tool for code development.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d0cfa614-0cde-454f-b5f0-aed4c83f6a76.png","url":"https://www.softwareadvice.com.au/software/397820/github","@type":"ListItem"},{"name":"ClickUp","position":7,"description":"ClickUp is a productivity platform designed to unify work tools within a single workspace. It supports various teams and industries, including marketing, product development, engineering, IT, HR, and leadership, by helping organizations streamline workflows and reduce reliance on multiple applications.\n\nThe platform includes features such as tasks, sprints, Gantt charts, and kanban boards for project management. It incorporates AI-based tools, including ClickUp Brain and AI super agents, which assist with task delegation, event updates, and document creation. Collaboration tools include built-in docs, wikis, whiteboards, chat functionality, and time tracking.\n\nClickUp offers security measures such as SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance. It provides customization options through custom fields, statuses, and templates to align with specific workflows. The platform is compatible with iOS, Android, Mac, Windows, and Chrome, allowing teams to maintain productivity across devices and operating systems.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/60da54ff-60b7-4bec-9ece-19887f60a886.png","url":"https://www.softwareadvice.com.au/software/123064/clickup","@type":"ListItem"},{"name":"Wrike","position":8,"description":"Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses. \n\nWrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including Salesforce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.\n\nThe solution is priced per-user and is on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b4158bfc-a55c-4d3a-baf8-b0316f604753.png","url":"https://www.softwareadvice.com.au/software/3777/wrike-pm","@type":"ListItem"},{"name":"Zoho Projects","position":9,"description":"Right from 2006, Zoho Projects has been a major contributor to every project management need. Automating workflows, allocating tasks, recording time logs, relaying project updates, effective team collaboration, gathering analytical insights via reports and monitoring bugs are some of the salient benefits that one can derive from this dynamic project management solution.\n\nBespoke features like industry-specific project templates that act as a launchpad for your projects, the List View that makes navigation convenient, Blueprints and Workflow Rules that assist in automating routine tasks, Gantt chart that visually represents your work items, and Reports that throw analytical insights, make Zoho Projects a robust project management solution for team members that are dispersed or sitting in one room.\n\nThird-party and in-house applications are tightly integrated with Zoho Projects, making it a flexible project management platform, befriending all of your favorite apps.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90500a0b-eb4b-4bd0-a547-9b65bcc63bf5.png","url":"https://www.softwareadvice.com.au/software/392421/zoho-projects","@type":"ListItem"},{"name":"JIRA Service Management","position":10,"description":"JIRA Service Management is a service management platform designed to support various teams, including IT, engineering, HR, facilities, and operations. It provides a centralized system for managing requests, helping organizations streamline service delivery across departments.\n\nThe platform includes AI-based features that enhance service efficiency. Virtual agents offer self-service options by answering employee questions using existing knowledge. The agents can triage requests, suggest resolution steps, and identify knowledge gaps to improve support resources. JIRA Service Management supports collaboration between development and operations teams by providing visibility into workflows, which helps accelerate deployments and reduce risks. Incident management tools include AI-assisted detection, resolution workflows, and automated post-incident reviews to strengthen service reliability.\n\nJIRA Service Management includes customizable help centers with templates tailored to specific departments such as IT and HR. It offers transparent request tracking, allowing stakeholders to monitor the progress of their requests. The platform connects teams and workflows across the organization through tools that link people, tasks, and goals. It can also be customized with additional applications available through the Atlassian Marketplace.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.softwareadvice.com.au/software/116349/jira-service-management","@type":"ListItem"},{"name":"BrowserStack","position":11,"description":"BrowserStack is the leading test platform built for developers & QAs to expand test coverage, scale, and optimize testing. BrowserStack is used by teams and organizations of all sizes - whether testing manually, starting test automation, or scaling automation.\nOver 50,000 customers, including Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web & mobile apps. We help them:\n\n- Expand test coverage with cross-browser, real device, accessibility, and visual testing.\n- Scale test automation with BrowserStack's leading cross-browser & real device cloud and test observability.\n- Centralise and scale testing processes with test management.\n- Unlock testing & quality insights.\n\nOur Products:\nLive - Manual cross-browser testing\nApp Live - Manual real-device testing\nAutomate - Browser automation grid\nApp Automate - Real device automation cloud\nPercy - Automated visual testing and review\nLow code automation - Test automation without coding\nAccessibility Testing - Test WCAG and ADA compliance\nTest Management - Unify and track all test cases\nTest Observability - Test debugging & insights","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1d16763b-4657-4c4a-a522-bd1401393f87.png","url":"https://www.softwareadvice.com.au/software/200650/browserstack","@type":"ListItem"},{"name":"TestMu AI","position":12,"description":"LambdaTest is a GenAI-powered Quality Engineering Platform that empowers teams to test intelligently, smarter, and ship faster. Built for scale, it offers a full-stack testing cloud with 10K+ real devices and 3,000+ browsers.\n\nWith AI-native test management, MCP servers, and agent-based automation, LambdaTest supports Selenium, Appium, Playwright, and all major frameworks. AI Agents like HyperExecute and KaneAI bring the power of AI and cloud into your software testing workflow, enabling seamless automation testing with 120+ integrations.\n\nLambdaTest Agents accelerate your testing throughout the entire SDLC, from test planning and authoring to automation, infrastructure, execution, RCA, and reporting.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ced88b9a-85a1-4f77-bf59-7bcfc89937a3.jpeg","url":"https://www.softwareadvice.com.au/software/41699/lambdatest","@type":"ListItem"},{"name":"Shortcut","position":13,"description":"Shortcut is a cloud-based project management platform that helps small to large enterprises manage tasks and streamline communication between team members. It enables users to create Stories that comprise of features, bugs or chores, and add attachments or descriptions in tasks.\n\nKey features of Shortcut include customizable templates, collaboration, reporting, labeling, an activity feed and feedback management. Managers can use Kanban boards to view live updates on tasks and add new stories on the board using a drag-and-drop interface. \n\nShortcut has seamless integrations with various third-party applications such as Figma, Slack, GitHub, Bitbucket Cloud, Marker.io, Clockify and more. Pricing is available on monthly and annual subscriptions and support is extended via documentation, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64ba40c7-c88d-4447-9112-4f637c688bc8.png","url":"https://www.softwareadvice.com.au/software/164467/clubhouse","@type":"ListItem"},{"name":"Open DevOps","position":14,"description":"Open DevOps is Atlassian’s DevOps solution, powered by the integration of Jira Software and your team’s favorite tools. By connecting seemingly disparate tools, Jira Software becomes mission control for your software toolchain, giving teams the flexibility of a custom toolchain with the coordination of an all-in-one.\n\nStart with the tools you’re already using and extend out through our DevOps Marketplace - one of the largest marketplaces - with partners such as Slack, AWS, and DataDog, and unlock true collaboration across the entire DevOps lifecycle, from planning, to coding to incident management. And then stay in the flow of your work through automated workflows that eliminate tedious project updates, secure your code, simplify incident resolution, and more.\n\nJira puts work at the center and is the one tool through which every team can enjoy the same level of customizability and access to powerful integrations. By intelligently tracking work through Jira across your entire software development lifecycle, each individual contributor, team, and manager have rolled-up data to make informed decisions and understand the business impact each step of the way.\n\nAtlassian’s open approach empowers you to custom tailor your DevOps toolchain to the exact needs of your team because DevOps can’t be bought from a single vendor, it’s built.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a6dbb336-90fa-43ef-9793-bef5de638968.png","url":"https://www.softwareadvice.com.au/software/432154/open-devops","@type":"ListItem"},{"name":"Rollbar","position":15,"description":"Rollbar is a cloud-based bug tracking and monitoring solution that caters to organizations of all sizes. Rollbar supports multiple programming languages and frameworks like JavaScript, Python, .NET, Drupal, Wordpress and Pyramid. The solution can also be deployed on premises at the user end.\n\n\nRollbar provides automatic error grouping based on an error's root cause and also gives users an option to customize these grouping rules. Notification filters help users to set and prioritize notifications by error type. The solution also offers workflow control capabilities that allow users to tag issues as active, resolved or muted.\n\nRollbar enables users to track their deployments, provide information in the form of graphs, manage timeline and maintain deployment history. The solution adheres to industry standards and provides 2048 bit end-to-end SSL encryption, two-factor authentication, login controls and audit logs. Rollbar comes with Rollbar Query Language that allows users to communicate with the database.\n\n\nRollbar is available on a monthly and annual subscription basis that includes support via email.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8fbd06c5-1b64-40f4-964e-9fa3e72f29ec.png","url":"https://www.softwareadvice.com.au/software/30417/rollbar","@type":"ListItem"},{"name":"Caspio","position":16,"description":"Caspio is a cloud-based, no-code, application development solution for organizations of all sizes. The platform is suitable for industries such as health care, media, government, education, nonprofits, consulting, churches and community associations. The solution provides features such as virtualization, automated scheduling, workflow management and data replication.\n\n\nCaspio’s visual application feature enables users to create applications with the help of point-and-click functionality. It helps users to build applications without the need for coding.\n\n\nThe solution is able to generate interactive reports and data visualizations that enable managers to gather performance metrics and make fact-based decisions. It also allows users to analyze data using drill-down and pivot functionality.\n\n\nCaspio integrates with cloud-based data-storage solutions systems such as Amazon S3, Box, Dropbox, Google Drive and Microsoft OneDrive. Integration with Zapier allows solutions to connect with different applications through a single platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2100f45-f31c-457d-bce8-b0dc46487de3.png","url":"https://www.softwareadvice.com.au/software/129145/caspio","@type":"ListItem"},{"name":"ProWorkflow","position":17,"description":"ProWorkflow Nexus is a comprehensive project management solution designed to give businesses of varying sizes and a diverse range of industries the clarity, control, and confidence they need to execute work efficiently. Whether you're running a fast-paced creative agency, managing multiple construction projects, leading a marketing team, or operating within a large enterprise, you can adapt Nexus to the way you work.\n\nBuilt for visibility and accountability, ProWorkflow Nexus helps you plan, track, and optimize every aspect of your projects in real-time. With an intuitive dashboard, powerful task management, integrated time tracking, and live profitability tracking, you get instant insights into your team’s performance, resource allocation, and budget health helping you make informed decisions faster.\n\nCollaboration is an integral part of Nexus. Whether you're in management, part of a project team, working remotely as a contractor, or interacting with clients, the platform creates a centralized space where everyone stays aligned. Shared timelines, file management, internal messaging, and customizable workflows ensure that nothing falls through the cracks and deadlines are always in sight.\n\nProWorkflow Nexus offers flexibility without complexity. The platform is fully customizable to suit the unique needs of your business, with features that scale effortlessly as your team grows. From solo entrepreneurs to enterprises managing hundreds of projects, Nexus gives you the tools to standardize processes, improve team coordination, and eliminate inefficiencies.\n\nWe proudly support a wide range of industries, including:\n\nMarketing and Creative Agencies – Manage client work, campaigns, creative assets, and deadlines with ease.\n\nConstruction and Trade Services – Track project milestones, subcontractors, work on-site using the mobile app, materials, and budgets in one place.\n\nProfessional Services and Consultancies – Stay on top of time billing, client communication, and deliverables.\n\nIT and Software Teams – Keep product development, support tasks, and deployments streamlined and transparent.\n\nAccounting, Legal, and Administrative Services – Manage recurring workflows, documents, and task cycles with precision.\n\nProWorkflow Nexus is more than just software, it’s backed by a team that cares. We offer personalized, ongoing support to ensure you’re set up for success from day one. Whether you need onboarding guidance, custom configuration, or expert advice, our team is here to help you get the most out of your solution, no matter your budget.\n\nWe also offer a compelling trial experience: Trial our system for 14-days free, no card or payment details needed until you're ready to subscribe.\n\nIf your business needs a reliable, scalable, and user-friendly project management solution that grows with you, ProWorkflow Nexus is the tool you've been looking for. From increasing productivity to improving visibility and profitability, Nexus empowers your team to focus less on admin and more on what really matters: delivering great work and growing your business.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58cbe2e7-fbdb-46fe-b1cf-8fe7e0e4e40c.png","url":"https://www.softwareadvice.com.au/software/12576/proworkflow","@type":"ListItem"},{"name":"Issuetrak","position":18,"description":"Issuetrak is a flexible issue tracking solution that can be configured to suit the needs of a variety of industries and usages, including IT help desk, customer support, project management, and more. Issuetrak can be deployed in the cloud or hosted on-premises and is suitable for departments and organizations of any size.\n\nThe product’s features include a task manager for task assignment and workflow creation, a suite of automation tools, round robin issue assignment, and intuitive reporting options. Issuetrak provides plenty of ways for users to customize their issue submission process, such as custom screens and user-defined fields. A number of add-on modules are available to supplement the base product with tools like Asset Management and Active Directory.\n\nUsers can also keep automatic audit records, organize their own Knowledge Base, edit their reporting dashboard to display their preferred metrics at a glance, and manage their issues via a centralized, customizable Issue Hub. Issuetrak offers full-time support, as well as guided implementation and onboarding to assist users in configuring the site exactly how it’s needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.softwareadvice.com.au/software/318585/issuetrak","@type":"ListItem"},{"name":"New Relic","position":19,"description":"New Relic is a cloud-based network monitoring and observability platform designed to help businesses analyze, optimize and troubleshoot software stack. Features include real-time alerts, serverless monitoring, incident management, data query and health map. \n\nThe solution enables enterprise engineers to collect telemetry data such as events, logs or traces, filter and save search results through built-in log management UI, perform root cause analysis and visualize the stack performance via the dashboard. IT professionals can monitor distributed services, applications, containers, virtual machines or servers available on-premises or cloud. Team members can receive failure warnings about potential anomalies and prioritize issues accordingly. \n\nNew Relic offers integration with various third-party applications including Terraform, Microsoft Azure, Consul, MySQL, Elasticsearch, Google BigQuery and MongoDB. It comes with mobile applications for Android and iOS. It provides monthly and usage-based pricing options and support is extended via documentation and forum.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/faa86e5c-3e51-4e63-867a-8ccc633fc886.jpeg","url":"https://www.softwareadvice.com.au/software/142684/new-relic-one","@type":"ListItem"},{"name":"Zoho BugTracker","position":20,"description":"BugTracker by Zoho is a cloud-based bug-tracking solution designed for businesses of all sizes. Key features include bug automating, bug viewing, file sharing, bugs dashboard, forums, time tracking and user administration.\n\nBugTracker allows managers to record bugs with details such as severity and due date and assign them to users. These bugs can be viewed and tracked. Reporting allows users to keep track of logged as well as resolved bugs. An email notification keeps the team informed about the creation of and updates regarding bugs.\n\nUsers can create their own fields and workflows. An interface used by an organization can be personalized with the configuration tools offered by BugTracker. The solution can be integrated with multiple apps such as Zoho Desk, Zoho Analytics, Zoho People, Google Drive, JIRA, GitHub, Crashlytics and Bitbucket.\n\nBugTracker provides its services on per monthly subscription basis and support is provided via user guides, email and an online help desk.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/73084b05-a7f3-4517-b24a-95f2f297dd2d.png","url":"https://www.softwareadvice.com.au/software/434493/zoho-bugtracker","@type":"ListItem"},{"name":"Backlog","position":21,"description":"Backlog is a cloud-based project management and issue tracking solution that caters to development teams working with design, marketing and IT teams. The key features of the solution include project and issue management, subtasking, bug tracking and burndown charts.\n\nBacklog offers features like watchlists, file sharing and comment threads. It integrates with Git and SVN which helps developers to manage a project's source code along with project tasks. Backlog enables users to visualize their daily timeline and project workflows using Gantt charts. It also helps users to propose and compare changes to the project, comment on pull requests, track changes taking place in the project and document changes. It offers integration with applications like Typetalk, Cacoo, Redmine and Jenkins.\n\nBacklog also offers a mobile application for iOS and Android devices. It offers services on a monthly subscription basis that includes support via email, chat and through an online knowledge base.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/180fcbff-1e39-4d4c-93f8-c3d74518baea.png","url":"https://www.softwareadvice.com.au/software/54157/backlog","@type":"ListItem"},{"name":"Mattermost","position":22,"description":"As an open-source messaging platform, Mattermost provides enterprises with secure team communication and collaboration by utilizing custom workflows, centralizing communication, and providing enterprise-grade security. With hundreds of integrations, team members can resolve issues, deploy items, and collaborate on any specific task by connecting files and third-party systems. Mattermost includes secure 1-1 and group messaging, searchable message history, video and voice conferencing, screen sharing, notifications and alerts, DevOp tools, reporting and compliance, security options, system monitoring, and many more.\n\n\nMattermost is primarily designed for DevOp teams, IT security teams, and governmental organizations. DevOp teams can accelerate workflows by using Mattermost's integrated developmental tools such as incoming and outgoing webhooks, custom command slash commands, plugins and extensions, a robust API library, and more. Mattermost let enterprises have full control over all data with eDiscovery and compliance reporting, data retention policies, AD/LDAP authentication, performance monitoring, command line and database management tools, and more. \n\n\nMattermost can be deployed from behind a firewall and accessed via a VPN, securing data when at rest or in transit. Enterprises can enforce multi-factor authentication or deploy SAML SSO for all users.\n\n\nMattermost is available for mobile devices via an iOS and Android app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/83818d5f-7118-419a-895a-ab7e7b0134cd.jpeg","url":"https://www.softwareadvice.com.au/software/404256/mattermost","@type":"ListItem"},{"name":"CaseCamp","position":23,"description":"CaseCamp by DevelopScripts is a cloud-based project management solution designed for businesses of all sizes. The product caters to both in-house as well as outsourced IT development teams. It offers resource management, budgeting, project roadmaps, time tracking and reporting functionalities within a suite. Android and iOS apps are available.\n\n\nCaseCamp features location tracking, which allows managers to track the location of their remote staff. The product also allows users to track the amount of time spent on projects and incorporate the information in payroll calculations.\n\n\nCaseCamp also features case management, which allows users to create tickets, assign them to people and update the status as they are moved along the pipeline. Project managers can also track the projects from a dashboard.\n\n\nCaseCamp offers live chat, which allows users to collaborate on a task. The product also offers integration with GitHub.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a275d08d-fd14-4eee-bb08-604be361363c.png","url":"https://www.softwareadvice.com.au/software/56370/casecamp","@type":"ListItem"},{"name":"GoodDay","position":24,"description":"GoodDay is a cloud-based project management solution that caters to businesses of all sizes across various industries. Features include idea management, resource management, milestone tracking, Kanban boards, Gantt charts and more.\n\nGoodDay’s business intelligence (BI) module provides users with a real-time view of work activities and analytics. The solution also helps users identify the specific team member responsible for a particular action on different tasks.\n\nAdditionally, GoodDay offers users time tracking capabilities and a reporting engine. The solution also supports integration with various third-party email, calendar and collaboration systems such as Gmail, Google Calendar, Slack and more. Mobile applications for iOS and Android devices are also offered to users.\n\nServices are offered on a monthly subscription basis that includes support via email, phone and online support tickets.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fca3329b-3d24-4c3c-b12e-112af98a7cfa.png","url":"https://www.softwareadvice.com.au/software/41483/goodday","@type":"ListItem"},{"name":"Bugzilla","position":25,"description":"Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services.\n\n\nBugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed.\n\n\nBugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar.\n\n\nBugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list.\n\n\nBugzilla is available in multiple languages such as Spanish, Japanese, French and German.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/aa57139f-6deb-42cc-8bd9-b12d07064085.png","url":"https://www.softwareadvice.com.au/software/23650/bugzilla","@type":"ListItem"}],"numberOfItems":25}
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