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description: Page 10 - Discover the best Customer Engagement Software for your organisation. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
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title: Page 10 - Best Customer Engagement Software - 2026 Reviews, Pricing & Demos
---

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# Customer Engagement Software

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Next: [Next page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=11)

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## Products

1. [Replyco](https://www.softwareadvice.com.au/software/438617/replyco) — 4.7/5 (21 reviews) — Replyco is a powerful helpdesk software specifically designed for eCommerce sellers. It offers a centralized inbox ma...
2. [Pushwoosh](https://www.softwareadvice.com.au/software/84297/pushwoosh) — 4.4/5 (21 reviews) — Maximize your conversions and customer loyalty using Pushwoosh's customer engagement software\! Utilize data, behavior...
3. [Smaply](https://www.softwareadvice.com.au/software/90508/smaply) — 4.4/5 (20 reviews) — A new era of journey management is here\! Smaply helps organizations of all sizes and industries to manage their custo...
4. [Acquire](https://www.softwareadvice.com.au/software/100415/acquire-hd) — 5.0/5 (20 reviews) — Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live ...
5. [Square Loyalty](https://www.softwareadvice.com.au/software/389037/square-loyalty) — 4.7/5 (20 reviews) — Square Loyalty allows businesses to create a customized customer loyalty program that connects with their Square acco...
6. [Dixa](https://www.softwareadvice.com.au/software/164962/dixa) — 4.3/5 (20 reviews) — Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, un...
7. [Qualaroo](https://www.softwareadvice.com.au/software/74382/qualaroo) — 4.7/5 (20 reviews) — Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through w...
8. [NextMe](https://www.softwareadvice.com.au/software/474317/NextMe) — 4.8/5 (20 reviews) — NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform ...
9. [Aimtell](https://www.softwareadvice.com.au/software/124666/aimtell) — 4.6/5 (19 reviews) — Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending pu...
10. [XEBO.ai](https://www.softwareadvice.com.au/software/337164/survey2connnect) — 4.5/5 (19 reviews) — XEBO.ai platform offers users a variety of experience management products to investigate and analyze their business a...
11. [RepairQ](https://www.softwareadvice.com.au/software/206539/repairq) — 4.2/5 (19 reviews) — The most trusted software for repair shops, RepairQ is an end-to-end, cloud-based retail management software. Attract...
12. [inconnect](https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center) — 3.9/5 (19 reviews) — Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichan...
13. [Dialog Insight](https://www.softwareadvice.com.au/software/445595/dialog-insight) — 4.7/5 (18 reviews) — Dialog Insight is a cloud-based email marketing solution that caters to businesses of all sizes across the various in...
14. [Customer Thermometer](https://www.softwareadvice.com.au/software/320932/customer-thermometer) — 4.9/5 (18 reviews) — Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest respon...
15. [Forumbee](https://www.softwareadvice.com.au/software/318823/forumbee) — 4.9/5 (18 reviews) — Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moder...
16. [Idiomatic](https://www.softwareadvice.com.au/software/329978/idiomatic) — 4.7/5 (18 reviews) — Idiomatic is an AI-powered customer experience tool that enables analysts to convert customer feedback into a doable ...
17. [Coconut Software](https://www.softwareadvice.com.au/software/66741/coconut) — 4.6/5 (18 reviews) — At Coconut Software, we believe that connecting with your financial institution should feel as breezy as a day at the...
18. [Heyday](https://www.softwareadvice.com.au/software/88001/heyday) — 4.6/5 (17 reviews) — Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and mark...
19. [CustomShow](https://www.softwareadvice.com.au/software/325147/customshow) — 4.5/5 (17 reviews) — CustomShow is a presentation editor designed to create video-rich presentations and share them with a simple link. It...
20. [Korra](https://www.softwareadvice.com.au/software/331223/korra) — 4.8/5 (17 reviews) — Korra is an AI-powered customer support solution designed to help businesses enhance customer service experiences. Ko...
21. [Customerscore.io](https://www.softwareadvice.com.au/software/524566/Customerscore-io) — 4.8/5 (17 reviews) — Customerscore.io helps SaaS businesses prevent churn and uncover upsell opportunities, enabling them to grow revenue ...
22. [Insider One](https://www.softwareadvice.com.au/software/471891/InOne) — 4.8/5 (17 reviews) — "Insider One is the \#1 platform that brings everything marketing and customer engagement teams need in one place so t...
23. [Nickelled](https://www.softwareadvice.com.au/software/27080/nickelled) — 4.9/5 (16 reviews) — Nickelled is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses ...
24. [REVE Chat](https://www.softwareadvice.com.au/software/32021/reve-chat) — 4.2/5 (16 reviews) — The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it ...
25. [Pirsonal](https://www.softwareadvice.com.au/software/177733/pirsonal) — 4.8/5 (16 reviews) — Pirsonal is a video marketing solution, which enables businesses to streamline customer engagement via personalized v...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Links

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- [All Categories](https://www.softwareadvice.com.au/directory)

-----

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Monitor your performance using up-to-date analytics and enhance your effectiveness with Pushwoosh's easy-to-use and value-for-money solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cd547ef9-7f91-411f-85a0-c4b2f497c74a.png","url":"https://www.softwareadvice.com.au/software/84297/pushwoosh","@type":"ListItem"},{"name":"Smaply","position":3,"description":"A new era of journey management is here! Smaply helps organizations of all sizes and industries to manage their customer experience. A dedicated tool for journey management solves many pain points that occur when using whiteboard tools.\n\nBesides personas as the basis to build customer or user journey maps, Smaply also comes with state-of-the-art journey management functionalities. Build your maps in a flexible and intuitive editor, that makes it easy to cluster steps in stages, expand cards over multiple columns, add text, image, emotions and KPIs to a map, as well as opportunities, pain points and solutions. These are then reflected in the portfolio graph, which helps to keep an overview and prioritize. Metrics and KPIs are visualized besides pain points and opportunities. This support you in making informed decisions.\n\nMoreover, Journey Management functionalities include granular user roles, comments on cards, and hierarchies to keep track of the progress in your CX strategy. By being certified with ISO 27001:2022, SOC2 and by being fully GDPR compliant we are ready for enterprises that are keen on moving quickly with procurement. We also offer SSO and hosting on dedicated instances. To advance your team in the methodology of design thinking, customer experience and more, we include trainings and coaching hours in some plans. \n\nRobust realtime collaboration to conduct workshops remotely, Journey Performance indicator to monitor the performance of your maps, and exporting are some other benefits you have when using Smaply. \n\nWe offer tools and knowledge for (future) experience innovators to embed and scale customer centricity in your organization. Founded by the main author of the design and business bestsellers “This is Service Design Thinking” and ‘This is Service Design Doing’, we practice what we preach and apply service design to develop our tools together with our users.\nSmaply is made for journey mapping and journey management. It enables you to work flexibly and customize the structure of your journey maps in a flexible and user-friendly editor – simply create maps the way you want them to be.\nManage customer experience with a complete, yet simple overview of all CX projects going on in an organization and make Smaply the central, accessible, and insightful hub for all your CX endeavors. Easily evaluate and prioritize touchpoints, pain points, and opportunities.\nThe Smaply blog provides you with in-depth knowledge about customer-centered innovation.\nYou can find interviews with various experts in the field, as well as case studies, guides, and much more. There’s a wide variety to be found on the blog, ranging from trending topics in service design and customer experience, as well as tutorials, and industry-specific content.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9b553e2d-3533-4eda-85f4-f89f9f838682.png","url":"https://www.softwareadvice.com.au/software/90508/smaply","@type":"ListItem"},{"name":"Acquire","position":4,"description":"Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share.\n\n\nAcquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices.\n\n\nSee all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly. \n\n\nIntegrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create campaign triggers and customize chat routing amongst teams. Track all your customer communication across multiple channels in a single timeline and respond instantly from one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/59e17f3e-c540-41a7-80ef-3c52fe71f627.png","url":"https://www.softwareadvice.com.au/software/100415/acquire-hd","@type":"ListItem"},{"name":"Square Loyalty","position":5,"description":"Square Loyalty allows businesses to create a customized customer loyalty program that connects with their Square account and supports any customer rewards or loyalty program. Customers can view their score at any time using the Square Loyalty app or website, and use their phone wherever they are to redeem rewards on the spot. To make it even easier, the card-linked loyalty features are built into Square’s point-of-sale (POS) apps — so there’s no extra development work required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/282d186a-e1ba-48ce-b54d-916519732fae.png","url":"https://www.softwareadvice.com.au/software/389037/square-loyalty","@type":"ListItem"},{"name":"Dixa","position":6,"description":"Dixa is a customer friendship platform that helps brands build stronger bonds with their customers through simple, unified and engaging conversations.\n\n\nDixa allows your team to deliver instant and continuous service across phone, email, chat and Facebook Messenger all from one screen to build more personal, long-term relationships with your customers.\n\n\nReal-time performance stats, intelligent routing, seamless integrations, automations, customer recognition and much more helps you prioritize your customers and how to give the best possible service every time.\n\n\nAll conversation types are placed into queues and are automatically assigned to the appropriate agent, while conversation data is translated into real-time analytics. Other features include: VoIP, call recording, IVR, call transfer and automatic callback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/90bc4b4d-9d75-4755-9ec1-0292188b375b.png","url":"https://www.softwareadvice.com.au/software/164962/dixa","@type":"ListItem"},{"name":"Qualaroo","position":7,"description":"Qualaroo is a real-time feedback platform which helps small to midsize businesses gain qualitative insights through website surveys. Its key features include sentiment analysis, cookie targeting, data streaming, custom properties and responses.\n\n\nQualaroo helps users engage with customers based on the actions they’ve taken on the app or website; segment customers on the basis of geographies; and deliver customized content. Software also features variables like search terms or time on page, and the ability to personalize surveys by adding skip logic.\n\n\nQualaroo integrates with  IBM Watson for feedback mining and visualization, and it has mobile applications for iOS and Android. Additionally, Qualaroo also provides  various services such as NPS Survey, webhooks, event and geo targeting, website overlay and design templates.\n\n\nQualaroo subscriptions are offered on a monthly basis, with the support available through email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f51246d0-5852-4d37-9546-5db1614f44b8.png","url":"https://www.softwareadvice.com.au/software/74382/qualaroo","@type":"ListItem"},{"name":"NextMe","position":8,"description":"NextMe is a cloud-based solution that helps service-based businesses manage their waitlists and queues. The platform offers tools to streamline operations, enhance the customer experience and provide insights for businesses.\n\nNextMe features include waitlist management, a customizable virtual waiting room and self-check-in capabilities. Businesses can showcase their brand and engage with guests as they wait. Additionally, the platform provides analytics and reporting tools to help businesses understand peak hours, staff accordingly and build customer profiles.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1d0e1261-4c2d-41d4-b924-3a7775c838e4.png","url":"https://www.softwareadvice.com.au/software/474317/NextMe","@type":"ListItem"},{"name":"Aimtell","position":9,"description":"Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending push notifications. Its key features include customer segmentation, A/B testing, custom branding, conversion tracking and data management.\n\n\neCommerce firms can use the application’s predefined templates to track information and send personalized notifications to customers about abandoned carts and order shipments. It enables publishers to build a subscriber base through audience retargeting and content marketing. It lets users filter website visitors by category and send automated messages in case of flow abandonment. Additionally, Aimtell provides detailed campaign reports on metrics such as clicks and conversions.\n\n\nAimtell uses Zapier to integrate with third-party applications such as Facebook, Twitter and Pinterest. It is a white-label solution, which allows users to customize push notifications with emojis and images. Support is provided via chat and online help desk and pricing is on a monthly subscription basis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f4ad1612-0928-4c73-9c30-79bb13434026.png","url":"https://www.softwareadvice.com.au/software/124666/aimtell","@type":"ListItem"},{"name":"XEBO.ai","position":10,"description":"XEBO.ai platform offers users a variety of experience management products to investigate and analyze their business and take decisive actions.\n\nXEBO.ai is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration. S2C can provide detailed insights in real-time through its features of interactive analytics, Text analytics, and Push Reporting. It is well suited for most sectors from financial services, retail, public sector, and telecom to B2B companies. It allows users to collect feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9247d130-660c-4df9-ad18-e2f6aa775477.png","url":"https://www.softwareadvice.com.au/software/337164/survey2connnect","@type":"ListItem"},{"name":"RepairQ","position":11,"description":"The most trusted software for repair shops, RepairQ is an end-to-end, cloud-based retail management software. Attract business online, streamline check-ins, manage repair tickets, sell anything, and track customer history in one complete platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0974924d-9858-4012-a1f5-746555b053ce.png","url":"https://www.softwareadvice.com.au/software/206539/repairq","@type":"ListItem"},{"name":"inconnect","position":12,"description":"Designed for businesses in finance, technology, banking, retail, hospitality and other industries, inConcert Omnichannel Contact Center is a cloud-based contact management solution that helps bring together all customer touchpoints through omnichannel communication. inConcert Omnichannel Contact Center includes all the tools needed for successful high-demand contact center operations.\n\nThe solution is engineered to deliver excellence in performance and customer experience, from traditional yet powerful dialers and IVRs to innovative omnichannel chatbots, voice portals, speech analytics and WFM, all powered by artificial intelligence (AI). It is the only platform in its category offering native integration to all existing business applications, designed to deliver added capabilities as and when the user needs them.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/23b6f0f7-ea57-4bcf-86e1-dd2df8565d5a.png","url":"https://www.softwareadvice.com.au/software/171892/inconcert-omnichannel-contact-center","@type":"ListItem"},{"name":"Dialog Insight","position":13,"description":"Dialog Insight is a cloud-based email marketing solution that caters to businesses of all sizes across the various industry verticals. It is customizable and can be adapted to particular business needs.\n\n\nDialog Insight allows users to deploy real-time, personalized automated email campaigns that are based on interests, behaviors and purchase history. It also helps users centralize customer information and create targeted segments based on client profiles.\n\n\nDialog Insight’s APIs enable users to automatically collect marketing data from a range of channels, including customer transactions, marketing activity participation, use of custom coupons and shopping carts. Data analysis tools help users interpret collected data and A/B test results in order to get qualified leads.\n\n\nUsers can purchase Dialog Insight on a per month per user basis. For ideas regarding customization and implementation, Dialog Insight offers a library of white papers and webinars.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9588685e-70c0-4218-b6a0-9b541882149e.png","url":"https://www.softwareadvice.com.au/software/445595/dialog-insight","@type":"ListItem"},{"name":"Customer Thermometer","position":14,"description":"Customer Thermometer is the powerful survey tool for maximizing customer success. Boasting some of the highest response rates in the industry, CT works by making it super-easy for customers to rate your brands, products, services and people with just one click. Customer Thermometer is used by more than 10,000 support, service and help desk teams around the world to keep track of customer satisfaction, chart NPS and measure a range of other KPIs and metrics. It can even drive employee engagement and pulse surveys.\n\nCustomer Thermometer surveys allow you to fully customize your survey experience so it’s aligned to your brand artwork, color scheme and digital marketing assets. Choose from a wide range of icons, emoticons, traffic lights, numbers, check boxes and crosses – or create your own icons for a unique touch. In each survey you ask one question. Respondents are invited to click based on a choice of possible answers, or on a number scale. This click then leads them to a branded “thank you” page where they can answer supplementary questions, leave additional comments and engage with social media buttons and a trackable hyperlink. Use CT to respond directly to customers and measure your net promoter score. \n\nIt’s all driven by the complete Customer Thermometer platform, delivered via SaaS, that allows you to launch real-time surveys by embedding them in any email. We have a large number of out-of-the-box integrations with all the leading email platforms, CRMs, PSAs, etc. and publish APIs so we can integrate with practically anything else you want. \n\nEither way, just upload your desired contact list and send your emails there and then, or schedule them for later. Emails are sent via secure email servers so that they don’t end up in your recipients' spam or junk folders. Customer service is paramount at CT. Our award-winning support team is known as the ‘Ministry of Magic’ because they are such magicians! This dedicated team has been at the sharp end of real-time customer feedback surveys for over 10 years and are on hand to address any issues or opportunities for optimization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9331f36f-e3de-49d4-9324-cbd10fd2a3c2.png","url":"https://www.softwareadvice.com.au/software/320932/customer-thermometer","@type":"ListItem"},{"name":"Forumbee","position":15,"description":"Forumbee is a cloud-based community and discussion forum-creation platform that supports social sharing, mobile moderation and a knowledge base. It features branding and design, discussion forums, Q&A forums, feedback forums and private communities.\n\n\nForumbee allows users to customize the forum with built-in themes or their own branding, colors, and logos. With Q&A forums, members can post questions and helps others by answering and sharing their knowledge. The searchable knowledge base of Forumbee enables members to access the help and how-to articles. Users can create private communities within the website to ensure confidentiality.\n\n\nForumbee offers a range of moderation tools including user-rights control over the content and ability to suspend, ban and manage those who break community policies. It has an activity wall, which shows real-time activity across the community. Members can share images, photos, videos, ask questions, start discussions and leave comments.\n\n\nForumbee offer mobile forums which are optimized for mobiles devices with built-in support for Android, iOS, and mobile web browsers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0417bfeb-3c50-408f-9c02-0331178c471e.png","url":"https://www.softwareadvice.com.au/software/318823/forumbee","@type":"ListItem"},{"name":"Idiomatic","position":16,"description":"Idiomatic is an AI-powered customer experience tool that enables analysts to convert customer feedback into a doable action plan, promoting loyalty. Key attributes include an activity dashboard, queue management, sentiment analysis, report and statistics, feedback control, and customer grouping.\n\nA SaaS platform that supports customer-driven firms in converting unstructured data into structured data, Idiomatic provides CRM teams with automation tools to organize and manage customer feedback. It facilitates the sorting of emails, chats, phone calls, and surveys, enabling robust analysis. It also offers sentiment analysis tools that provide insight into the customer experience with the brand, driving improvement and innovation.\n\nIdiomatic assists firms to realize repeated sales by optimizing feedback control operations and increasing customer loyalty. It is suitable for numerous industries and experts that support customer feedback analytics to help drive informed decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80d0614a-d272-4675-a76a-01320c3aa337.png","url":"https://www.softwareadvice.com.au/software/329978/idiomatic","@type":"ListItem"},{"name":"Coconut Software","position":17,"description":"At Coconut Software, we believe that connecting with your financial institution should feel as breezy as a day at the beach. That’s why we spent a decade building a platform that makes it effortless for customers to connect with representatives and easy for staff to deliver exceptional experiences. \n\nOur appointment scheduling, queue management, and video banking solutions are trusted by 150+ leading financial institutions across North America, including RBC, Vancity, and Rogue Credit Union. Coconut Software helps these FIs (and more) attract new customers, improve experience, sell more products, and improve customer loyalty.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bf35c13e-2095-4f81-8d54-eb69557ac712.png","url":"https://www.softwareadvice.com.au/software/66741/coconut","@type":"ListItem"},{"name":"Heyday","position":18,"description":"Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams. With Heyday, ecommerce businesses deliver exceptional customer experience throughout the customer journey—right from acquisition to engagement and support. Heyday’s chatbot is loved by pure-play ecommerce merchants, brick-and-mortar retailers, and direct-to-consumer brands. \n\n\nWith this conversational AI chatbot, businesses automate mundane tasks, while enabling their human team to focus on high-value interactions. Ecommerce businesses leverage Heyday to engage with customers, on the back of powerful conversational user experience (UX) with rich messaging features. \n\n\nSome of the key features of Heyday include FAQ automation such as order status and shipping, lead capture via conversational triggers, Click-to-Messenger campaigns, campaign analytics, CSAT scores, multichannel support including Messenger and email, dynamic cart creation, and more. \n\n\nWith the Heyday ecommerce chat platform, admins can track agent performance and campaign and chatbot engagement metrics, while agents can view all conversations in a unified inbox, create shopping carts on the fly, send canned responses, receive notifications on the Heyday mobile app etc.\n\n\nHeyday integrates tightly with several third-party applications such as Magento, Facebook Messenger, Prestashop, Salesforce, Shopify, SAP Hybris, AgileCRM, Twitter, WhatsApp and more. \n\nBrands capture, engage, and convert leads 24/7 with a Heyday online assistant that never sleeps. All the while, Heyday’s global reach connects customers wherever they are, across four continents and in different languages, with iconic brands like Lacoste, Decathlon, Kingfisher, Cirque du Soleil, Danone, Bestseller… and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5fcd9a3-2156-4182-a1a7-4f667a2821cd.png","url":"https://www.softwareadvice.com.au/software/88001/heyday","@type":"ListItem"},{"name":"CustomShow","position":19,"description":"CustomShow is a presentation editor designed to create video-rich presentations and share them with a simple link. \n\nIt is used by ad sales, sports sponsorships, higher education admissions, hospitality events, real estate and other sales and marketing teams to digitally deliver the experience of their offerings. \n\nIt is easy to use, enables collaboration and comes with powerful slide library management capabilities. Built-in customer engagement analytics deliver deep insights that accelerate sales.\n\nPresent Videos Exactly How You Want:\nVideo is a versatile element. The CustomShow editor gives you full control to decide how to present video(s) on your slide. Hide the video player in background videos, play videos in full screen on click, crop videos to the shape you want, add trims and cuts in your video, and so much more!\n\nNo More Size Limits When Sharing Presentations:\nBreak free from the shackles of slide limits or media limits when sharing presentations. CustomShows powerful link based sharing lets you share your presentations with anyone, using a single link, that works across any device.\n\nEffortlessly Manage Your Corporate Storytelling:\nPowerful enterprise feature to ensure your brand stays intact, in every conversation.\n\nCustomShow is available on monthly subscriptions and support is extended via video tutorials, phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b22eae2d-0dd2-4741-9989-da18c39d2c1b.png","url":"https://www.softwareadvice.com.au/software/325147/customshow","@type":"ListItem"},{"name":"Korra","position":20,"description":"Korra is an AI-powered customer support solution designed to help businesses enhance customer service experiences. Korra offers key features, such as a self-service AI chatbot, automated content analysis, and a powerful natural language processing engine. The AI chatbot can handle common customer queries and requests. The content analysis feature scans all customer communications to gain insights. \n\nThe natural language processing (NLP) engine understands complex customer messages. Korra continuously learns from every interaction to improve over time. Korra has flexible deployment options to suit different needs. It is available as a widget, portal, or software development kit. Additionally, the SDK allows integration into other applications.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c70c0434-81cb-4fbd-b226-e4e1ac3c8ea8.jpeg","url":"https://www.softwareadvice.com.au/software/331223/korra","@type":"ListItem"},{"name":"Customerscore.io","position":21,"description":"Customerscore.io helps SaaS businesses prevent churn and uncover upsell opportunities, enabling them to grow revenue and enhance customer retention. By providing actionable insights, it helps businesses make data-driven decisions to improve the effectiveness of their customer-facing teams.\n\nKey benefits include:\n- Fast implementation: Ready-made data integrations streamline deployment.\n- Churn insights: A machine learning model reveals churn drivers and actionable insights.\n- Proactive notifications: Smart alerts highlight churn risks or upsell chances.\n- Automated outreach: Playbooks enable efficient, personalized customer communication.\n\nCore features include:\n- Customer segmentation: Pinpoint key user segments for targeted actions.\n- Playbooks: Automate outreach to enhance customer engagement.\n- Health monitoring: Keep a pulse on your user base's overall health.\n- Churn analysis: Get deep insights into potential churn risks and opportunities for upsell.\n\nCustomerscore.io analyzes your user base to identify where upsell potential lies and highlight risks of churn, enabling data-driven decisions that drive growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6082dca1-95aa-478e-980c-8ec4c0505426.png","url":"https://www.softwareadvice.com.au/software/524566/Customerscore-io","@type":"ListItem"},{"name":"Insider One","position":22,"description":"\"Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. \n\nWith AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. \n\nInsider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement.\n\nTrusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader.\n\nLoved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: \nLeader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025\n2025 Leader in the Gartner Magic Quadrant for Personalization Engines\n#1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines\nLeader in the Forrester Wave for Experience Optimization Platforms, Q4 2024\nThe Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025\nThe #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.\n\nToday, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. The company is woman-founded and predominantly women-owned, with 70% of senior executive roles, including the CEO, CMO, CHRO, and CFO, held by women.\n\nThrough initiatives such as 100 Cities, 100 Projects, Young Engineers Club, SheCodes, and SheLeads, Insider One continues to expand its positive impact across global communities, driving opportunities, inclusion, education, and equity for this and future generations.\"","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a3a1dde0-5c76-44f5-a8ec-e9d8fa7f9745.png","url":"https://www.softwareadvice.com.au/software/471891/InOne","@type":"ListItem"},{"name":"Nickelled","position":23,"description":"Nickelled is a cloud-based customer relationship management (CRM) solution designed for small and midsize businesses that helps them in automating interactions with existing and potential customers. It offers content authoring, website integration and mobile learning within a suite.\n\n\nNickelled allows users to design infographic-based user guides for their solutions using default templates. Once users create the guides, Nickelled automatically sends them to administrators for approval and once approved, the guides can be published directly on different pages of the company website. Once the guides are uploaded, visitors to users’ websites will be able to use these guides as self-service tools.\n\n\nNickelled also features analytics tools, which allow users to track the performance of each training guide published, including number of visits, conversion rates and satisfaction scores.\n\n\nNickelled offers a native mobile application for remote usage. It offers services on a monthly subscription basis that includes support via email and product tutorials.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4de1d1d5-d45c-4d55-9c6f-89cfa6eb413e.png","url":"https://www.softwareadvice.com.au/software/27080/nickelled","@type":"ListItem"},{"name":"REVE Chat","position":24,"description":"The whole purpose of REVE Chat is to increase customer engagement and help businesses get more leads. You can use it on Facebook Messenger, for both lead generation and customer support. \n\nIt comes with Live Chat, Chatbot, Video Chat, Screen Sharing, and Multi-channel features that allow the customer to get support in real-time. It enhances customer experience and makes it more convenient for the customers to interact with a brand.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/423a2442-ffcf-4dbc-9014-3fbd191d0fb6.png","url":"https://www.softwareadvice.com.au/software/32021/reve-chat","@type":"ListItem"},{"name":"Pirsonal","position":25,"description":"Pirsonal is a video marketing solution, which enables businesses to streamline customer engagement via personalized videos. \n\nKey features of Pirsonal include personalized calls to action, reporting, video campaigns and in-video form responses. Managers can use data insights across reports to enhance creative assets and video distribution.\n\nPirsonal comes with an application programming interface, enabling businesses to integrate the platform with several third-party systems such as ActiveCampaign, Drip, Nimble and more. The product is available on monthly or annual subscriptions and support is extended via live chat, video tutorials, knowledge base and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c7f4b092-aac0-4a08-809d-779408a0b4b0.png","url":"https://www.softwareadvice.com.au/software/177733/pirsonal","@type":"ListItem"}],"numberOfItems":25}
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