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description: Page 11 - Discover the best Customer Engagement Software for your organisation. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
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title: Page 11 - Best Customer Engagement Software - 2026 Reviews, Pricing & Demos
---

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# Customer Engagement Software

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Page: 11 / 25\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=10)\
Next: [Next page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=12)

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## Products

1. [Cohere](https://www.softwareadvice.com.au/software/334845/cohere) — 4.3/5 (16 reviews) — Cohere is a next-generation customer platform that enables you to automate conversations and interactions while drivi...
2. [Wiremo](https://www.softwareadvice.com.au/software/240513/wiremo) — 4.7/5 (16 reviews) — Wiremo is a customer review platform for eCommerce websites. It is an all-in-one customer review platform that helps ...
3. [Talon.One](https://www.softwareadvice.com.au/software/317702/talonone) — 4.8/5 (16 reviews) — Talon.One is a sales promotions tool that assists marketers with campaign management, custom coupon creation and refe...
4. [Clootrack](https://www.softwareadvice.com.au/software/389628/clootrack) — 5.0/5 (16 reviews) — Clootrack is an intelligent customer experience analytics platform that helps D2C brands understand the reasons why C...
5. [BlueConic](https://www.softwareadvice.com.au/software/453098/BlueConic) — 4.3/5 (16 reviews) — BlueConic is the Customer Growth Engine for e-commerce brands. It combines real-time customer profiles with AI agents...
6. [Maropost](https://www.softwareadvice.com.au/software/426680/maropost) — 3.9/5 (15 reviews) — Maropost is a cloud-based marketing solution that enables marketing teams to strategically engage with their audience...
7. [Sparkcentral](https://www.softwareadvice.com.au/software/74949/sparkcentral) — 4.2/5 (15 reviews) — Sparkcentral by Hootsuite is an automated messaging distribution (AMD) platform that improves customer service operat...
8. [SimpleWorks](https://www.softwareadvice.com.au/software/335891/simplecrm) — 4.5/5 (15 reviews) — SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized an...
9. [The Loop Experience Platform](https://www.softwareadvice.com.au/software/348884/the-loop-experience-platform) — 4.4/5 (15 reviews) — Loop® is a real-time experience management platform for location-based operations that have physical locations to man...
10. [Magic](https://www.softwareadvice.com.au/software/385160/magic) — 4.9/5 (15 reviews) — Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and commu...
11. [Spendgo](https://www.softwareadvice.com.au/software/176731/spendgo) — 4.7/5 (15 reviews) — Spendgo is a loyalty and marketing platform that helps small to large businesses automate and manage campaigns, creat...
12. [GuestXM](https://www.softwareadvice.com.au/software/262612/aretheyhappy) — 4.9/5 (15 reviews) — GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment ana...
13. [Scal-e](https://www.softwareadvice.com.au/software/315136/scal-e) — 4.9/5 (15 reviews) — Scal-e is a digital marketing platform allows brands to set up personalized devices via product or content recommenda...
14. [Selligent](https://www.softwareadvice.com.au/software/155125/selligent) — 4.6/5 (15 reviews) — Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing camp...
15. [Clickatell](https://www.softwareadvice.com.au/software/231757/clickatell-touch) — 4.3/5 (15 reviews) — We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers c...
16. [Simplify360](https://www.softwareadvice.com.au/software/344684/simplify360) — 4.4/5 (15 reviews) — Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all...
17. [Zoovu](https://www.softwareadvice.com.au/software/218509/smartassistant) — 4.8/5 (15 reviews) — Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution ...
18. [Infobip](https://www.softwareadvice.com.au/software/146179/infobip) — 4.6/5 (14 reviews) — Infobip is a global cloud communications platform that enables businesses to build connected experiences across all s...
19. [Userflow](https://www.softwareadvice.com.au/software/191365/userflow) — 4.8/5 (14 reviews) — Userflow is an AI-powered product adoption platform that helps customer-obsessed teams turn users into champions. Fro...
20. [BeInContact](https://www.softwareadvice.com.au/software/330047/beincontact) — 4.4/5 (14 reviews) — BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such...
21. [Open Social](https://www.softwareadvice.com.au/software/145387/open-social) — 4.4/5 (14 reviews) — Open Social is a cloud-based community engagement solution that helps organizations manage collaboration, communicati...
22. [Capacity](https://www.softwareadvice.com.au/software/183274/capacity) — 4.5/5 (14 reviews) — Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workfl...
23. [Potions](https://www.softwareadvice.com.au/software/420275/potions) — 4.9/5 (14 reviews) — Potions is a personalization software that helps businesses with list page sorting and strategic product suggestions....
24. [Insightrix Communities](https://www.softwareadvice.com.au/software/137080/insightrix-communities) — 4.5/5 (13 reviews) — Insightrix Communities is a cloud-based online research community platform designed for government agencies, corporat...
25. [Exceed.ai](https://www.softwareadvice.com.au/software/262536/exceed-ai) — 4.8/5 (13 reviews) — Exceed.ai helps businesses engage, nurture, follow up, qualify every inbound opportunity, and schedule meetings for s...

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Page: 11 / 25\
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## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Links

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-----

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Our powerful AI-driven engine gathers and analyzes billions of customer reviews to provide you with actionable CX insights. \n\n150+ Brands including HSBC, Skoda, DBS, Tata Group, Xiaomi and Vivo use Clootrack.\n\nClootrack helps you answer\n* What customer experience factors increase your sales?\n* Why customers switch from your brand?\n* Qualitative insights from Voice of Customer initiatives\n* What are the strengths and weaknesses of multitude of emerging competitors in your category?","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/338513d5-f570-42e1-992e-3bc4b4a17426.jpeg","url":"https://www.softwareadvice.com.au/software/389628/clootrack","@type":"ListItem"},{"name":"BlueConic","position":5,"description":"BlueConic is the Customer Growth Engine for e-commerce brands. It combines real-time customer profiles with AI agents that run your growth programs automatically across every channel in your existing stack.\n\nMost marketing stacks are good at knowing the customer. BlueConic is built to act on that knowledge, in the moments that actually drive purchase, repeat buy, and retention. Profiles update in real time as behavior happens. Agents decide the right action for each customer and execute across every channel at once. Pre-built Growth Plays for acquisition, conversion, and retention get teams to a first measurable revenue outcome in 90 days, without replacing your existing tools. 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The platform equips marketing teams with the tools needed to draft, schedule, and track communications sent to leads and customers on a recurring basis.\n\nThe platform's analytics provide users with a comprehensive 360-degree view of their audience. The analytics engine consolidates web tracking, audience engagement across multiple channels, and all customer activities, including commerce transactions. With this data at their disposal, users can strategically segment and personalize campaigns to maximize their customer engagement potential.","url":"https://www.softwareadvice.com.au/software/426680/maropost","@type":"ListItem"},{"name":"Sparkcentral","position":7,"description":"Sparkcentral by Hootsuite is an automated messaging distribution (AMD) platform that improves customer service operations across all digital platforms. Primarily catering to energy, hotel, food and beverage, banking, insurance, media, IT and retail industries, it helps businesses manage large volumes of data across WhatsApp, Messenger, SMS and asynchronous in-app or in-web chats.\n\n\nKey features of Sparkcentral by Hootsuite include omnichannel messaging, agent operations, enterprise-scale routing, advanced reporting, customer prioritization and team performance measurement. Additionally, it provides application programming interfaces (APIs) to improve real-time reporting, customer relationships and satisfaction. It further allows users to incorporate messaging-based interactions into business modules and facilitate back-end operations.\n\n\nSparkcentral by Hootsuite integrates with third-party customer service applications to streamline information exchange across all channels. The pricing is based on the needs and requirements of businesses. The product extends support through online chat, helpdesk and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5878c21c-907e-4bb4-8027-7d7319e1a0b5.png","url":"https://www.softwareadvice.com.au/software/74949/sparkcentral","@type":"ListItem"},{"name":"SimpleWorks","position":8,"description":"SimpleCRM, offered by Simpleworks, is an exceptional CRM and AI-based solution designed specifically for mid-sized and large enterprises in the Asia Pacific, Middle East, and North Africa regions. With headquarters in Singapore and development centers in Nagpur and Hyderabad, Simpleworks ensures high scalability and adheres to ISO 27001:2013 standards, providing a reliable and secure platform. Our expertise extends beyond the Asia Pacific region, allowing businesses in the Middle East and North Africa to leverage SimpleCRM's robust features and capabilities to streamline customer relationship management and drive business growth. With our comprehensive solution, businesses in these regions can enhance customer experiences, optimize processes, and achieve their CRM objectives with confidence.\n\nThe solution offers a diverse portfolio of products tailored to meet various business requirements. It includes an Omnichannel Support Centre System, Omnichannel Lead Management System, Marketing Automation, Sales Mobile App, Smart AI Chatbot, Digital Account Opening Solution (Mobile App & Bot), and AI-Based Predictive Analytics. This comprehensive range of products empowers businesses to streamline customer support, optimize lead management, automate marketing processes, enhance sales activities, and harness the power of AI for intelligent decision-making.\n\nBacked by a team of approximately 100 dedicated professionals with vast experience in over 400 CRM projects, SimpleCRM provides robust product support. 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With closed-loop capabilities for automating action and managing problems.\n\nThe Loop Experience Platform helps increase workflow operations and improve overall customer experience. Using role-based dashboards for analyzing insights and real-time scoreboards, Loop is set apart from the competition by offering real-time capabilities for recovering bad experiences and supporting offline channels such as survey kiosks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a110b0dc-dbfb-4a45-9c90-d4db2da4f4ad.png","url":"https://www.softwareadvice.com.au/software/348884/the-loop-experience-platform","@type":"ListItem"},{"name":"Magic","position":10,"description":"Designed with ease of use in mind, Magic makes it simple for local businesses to streamline their marketing and communication efforts all from one convenient location.\n\nA range of powerful features helps businesses just like yours to manage online reviews and conversations, grow revenue, and nurture customer relationships.\n\nImagine having access to an online review generator that helps you get more positive reviews across multiple sites, such as Google, Facebook, Yelp, and TrustPilot. This feature alone can give your business a significant boost in reputation and visibility. With Magic, you can also create personalised SMS marketing campaigns with user-friendly workflows and customizable templates that incentivize your customers to take action.\n\nBut it doesn't stop there, Magic also offers a team inbox that centralises conversations across multiple channels and locations, so you can keep on top of customer conversations and will never miss a potential customer again. There is also a customer database that stores and organises all customer information from across the platform, so you can track and analyse their behaviour and gain insights to improve customer management and sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eb105408-755c-4219-ada0-90c6391c5d96.jpeg","url":"https://www.softwareadvice.com.au/software/385160/magic","@type":"ListItem"},{"name":"Spendgo","position":11,"description":"Spendgo is a loyalty and marketing platform that helps small to large businesses automate and manage campaigns, creating a unified customer experience for the members. Users can integrate various point of sale (POS) and e-commerce platforms to extend functionality and streamline synchronization of data. The platform provides sales and marketing data, which empowers businesses to effectively engage with their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3d546cb9-0b57-4bcd-b76b-65b26af376f5.png","url":"https://www.softwareadvice.com.au/software/176731/spendgo","@type":"ListItem"},{"name":"GuestXM","position":12,"description":"GuestXM is a customer experience management and intelligence platform with AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage. \n\nFeedback & Sentiment Analysis - all guest experience feedback across all social, review, and survey channels.\n\nBrand Reputation Management - monitor, respond to and promote your guest interactions. \n\nMarket Intelligence - benchmark performance to local, regional, and national.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/da728e76-c171-4e0a-836f-cbf9566e4502.png","url":"https://www.softwareadvice.com.au/software/262612/aretheyhappy","@type":"ListItem"},{"name":"Scal-e","position":13,"description":"Scal-e is a digital marketing platform allows brands to set up personalized devices via product or content recommendations across email, SMS, mobile wallets, WhatsApp, Telegram, Messenger, Facebook, and Instagram. Teams can launch animation or loyalty programs and implement distributed marketing strategies.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/939a2a81-42ee-4e97-9b9f-6b1ea8346683.png","url":"https://www.softwareadvice.com.au/software/315136/scal-e","@type":"ListItem"},{"name":"Selligent","position":14,"description":"Selligent is a cloud-based marketing automation solution designed to help businesses create and manage marketing campaigns via email, text message, social networks, websites and through customer care channels. The solution serves businesses of all sizes across the retail, entertainment, media, hospitality and financial sectors.\n\nKey capabilities include contextual personalization, behavioral targeting, campaign management tools and response analysis. The multi-channel consumer profile feature allows marketers to capture customer details from different platforms and build centralized client profiles for targeted marketing campaigns.\n\nSelligent's email marketing tool is equipped with content authoring, batch processing, a survey builder and deliverability monitoring tools. Marketers can also send promotional messages via SMS and in-app push notifications. The social campaigning feature allows marketers to promote campaigns and engage with customers through social media platforms like Facebook, Twitter and Pinterest.\n\nSupport is offered via email and over the phone. Pricing is per year.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63b52ba6-1631-426c-a84b-669119ce083a.jpeg","url":"https://www.softwareadvice.com.au/software/155125/selligent","@type":"ListItem"},{"name":"Clickatell","position":15,"description":"We create a better world through technology, making commerce in chat accessible for everyone, everywhere. Consumers can now connect with brands to find goods and services, make purchases, track orders, and resolve issues with a simple text or chat. \n\nClickatell’s Chat Commerce Platform supports the creation and development of customer relationships in chat-based messaging, engagement, and payment solutions. Our global customers easily manage millions of monthly conversations and transactions, all through chat. No need for cash, phone calls, in-person interactions, or apps, Clickatell is powering the digital commerce transformation. \n\nAt work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people creating a better world through technology where rewarding consumer experiences are the norm.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2959dddf-ef0f-4f95-85fe-39f95fe9f865.png","url":"https://www.softwareadvice.com.au/software/231757/clickatell-touch","@type":"ListItem"},{"name":"Simplify360","position":16,"description":"Simplify360 is an AI-powered customer service platform that allows users to deliver great customer support across all their modern communication channels.\n\nSimplify360 has been helping businesses deliver exceptional customer support for over a decade now. Our customer support software helps businesses manage all their customer interactions from one inbox - Social Media, Email, In-app Chat, Web chat, Instant messengers, Google My Business, TripAdvisor, Yelp, Amazon, Playstore, App Store, Zomato, eCommerce platforms, and more. The software also helps businesses with Social Listening, Review Management & ORM.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e6844be8-ed70-4fb1-b9f9-5208565c6939.png","url":"https://www.softwareadvice.com.au/software/344684/simplify360","@type":"ListItem"},{"name":"Zoovu","position":17,"description":"Zoovu is an AI-enabled product discovery platform that assists businesses in manufacturing, retail, and distribution sectors to design, deploy and manage eCommerce experiences using data collected from customer interactions. Key features include product configurator, intelligent search, product detail page (PDP) optimization and customizable reporting. \n\nZoovu's artificial intelligence (AI) technology converts incomplete stock keeping unit (SKU) or product data into machine-readable data. The platform includes guided selling assistants across various digital mediums and lets enterprises access ad-hoc analysis and data visualization functionality. Additionally, businesses can track and analyze behavioral data points and interaction patterns to optimize user engagement and identify friction points. \n\nZoovu facilitates integration with several third-party platforms such as SAP, BigCommerce, Shopify Plus, Salesforce Commerce Cloud, Intershop, HubSpot and more. Businesses can configure 3D, AR and VR experiences by placing and changing elements on a drag-and-drop interface.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eabdc617-baf1-4a3d-998d-9ebdc1b49b1d.jpeg","url":"https://www.softwareadvice.com.au/software/218509/smartassistant","@type":"ListItem"},{"name":"Infobip","position":18,"description":"Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey, with AI as the driving force of innovation. Through a single, natively built platform, Infobip delivers omnichannel engagement, identity, user authentication and contact centre solutions that help businesses and partners overcome the complexity of consumer communications while driving growth and increasing customer loyalty. Infobip is focused on enabling and accelerating AI adoption as it continues its transformation into an AI-first company. Infobip’s technology has the capacity to reach over seven billion mobile devices in 6 continents connected to over 10k+ connections of which 800+ are direct operator connections. The company was established in 2006 and is led by its co-founders, CEO Silvio Kutić and Izabel Jelenić.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45402ede-cd8f-4d90-afbf-7b60d290cb0f.png","url":"https://www.softwareadvice.com.au/software/146179/infobip","@type":"ListItem"},{"name":"Userflow","position":19,"description":"Userflow is an AI-powered product adoption platform that helps customer-obsessed teams turn users into champions. From onboarding to expansion, Userflow enables SaaS companies to guide users through their product with personalized, in-app experiences that drive activation, adoption, and retention.\n\nWith Userflow, teams can build and launch product tours, checklists, tooltips, and resource centers—without engineering support. Every experience can be fully customized based on user behavior, attributes, and lifecycle stage, ensuring the right guidance reaches the right user at the right time.\n\nUserflow goes beyond traditional onboarding tools by combining guidance, support, and insights into one unified platform. Teams can create seamless, contextual experiences that help users discover value faster, adopt key features, and achieve their goals without friction.\n\nAt the core of Userflow is FlowAI, an intelligent layer that helps teams move faster and make better decisions. FlowAI surfaces insights about user behavior, highlights friction points, and recommends actions to improve product adoption. It also powers AI-driven experiences that help users get answers, complete tasks, and move forward—without needing to leave the product.\n\nUserflow also enables scalable self-service support through in-app resource centers and AI-powered assistance, allowing users to find answers instantly while reducing the burden on customer success teams.\n\nWith built-in analytics and adoption insights, teams can measure the impact of their experiences, identify drop-offs, and continuously optimize for better outcomes.\n\nWhether you're improving onboarding, driving feature adoption, reducing churn, or supporting expansion, Userflow provides everything you need to create high-impact, in-app experiences—without complexity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/afd5d998-f0e9-4dc0-ba69-5be465d873eb.png","url":"https://www.softwareadvice.com.au/software/191365/userflow","@type":"ListItem"},{"name":"BeInContact","position":20,"description":"BeInContact is an intuitive cloud contact center omnichannel platform. Many features are included out-of-the-box such as ACD, IVR, AI, call recording, predictive dialer, and complete reports. Users can add ready-made integrations with the major CRM & apps instantly. Alternatively, through the API and web services, it is possible to integrate any solution you have already in use or have developed over the years. BeInContact is already integrated with the main market-leading CRM: Salesforce, Oracle Service Cloud, Microsoft Dynamics, Zendesk, ServiceNow. Additionally, BeInContact supports all traditional and new contact channels: voice, email, SMS, webchat, video chat, and social messaging including WhatsApp Business, Facebook Messenger, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6bf722b0-276a-4676-9e1e-589a73eff09d.png","url":"https://www.softwareadvice.com.au/software/330047/beincontact","@type":"ListItem"},{"name":"Open Social","position":21,"description":"Open Social is a cloud-based community engagement solution that helps organizations manage collaboration, communication, and engagement with external or internal stakeholders using digital spaces. The platform enables managers to maintain member profiles, create and edit cookies consent and data policies and activate Google Analytics for web pages.\n\n\nOpen Social offers a host of features such as private messaging, Single Sign-On (SSO), activity monitoring, tagging, push notifications, email encryption, multilingual translation and more. Using the built-in white-labelling capabilities, administrators can personalize the interface with custom menus, images, colours and other attributes. Additionally, members can develop custom content, manage visibility across groups and modify login, privacy, notifications and other account settings.\n\n\nOpen Social lets managers create landing pages to promote events, discussion or groups and send email notifications about activities, news or announcements. Pricing includes monthly subscriptions and support is provided via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3725de3a-36d4-43db-a26c-988a67410f46.png","url":"https://www.softwareadvice.com.au/software/145387/open-social","@type":"ListItem"},{"name":"Capacity","position":22,"description":"Capacity is a cloud-based help desk and knowledge base solution that utilizes AI-powered automation to enhance workflows and business processes for finance, insurance, manufacturing, software and education industries. Capacity's core features include an integrated AI chatbot with language processing, a dynamic knowledge base, robotic processing automation(RPA) for automated workflows, and a co-pilot console for additional customer or employee service.\n\n\nWith Capacity's AI chatbot, businesses can empower their employees to automate any tasks and streamline their workflows using AI chat language processing and RPA. Capacity's chatbot allows users to get the right knowledge or assistance across different systems such as MS Teams, Confluence, company's intranet and etc., with just a single statement or question. Using Capacity's drag and drop workflow builder along with robotic processing automation users can build, optimize, and automate  workflows for any sort of tasks from customer service support to new hire on-boarding.\n\n\nCapacity is able to capture knowledge and automate tasks across 50+ apps including JIRA, SalesForce, Outlook, and many more.With Capacity developer platform, users are able to manage API connections to all integrated applications using a toggle off/on switch, no dev team required. Capacity also comes with an intelligent and customizable knowledge base that centralizes all company information and makes knowledge easier to find. For knowledge base management, businesses are able to customize and organize company knowledge with a drop and drag editor, determine user access with role-based permissions, and integrate their knowledge base with Active Directory for IT governance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/16dbaadb-5202-4e8b-b8ce-1a7ca550ee93.png","url":"https://www.softwareadvice.com.au/software/183274/capacity","@type":"ListItem"},{"name":"Potions","position":23,"description":"Potions is a personalization software that helps businesses with list page sorting and strategic product suggestions. The platform enables managers to display relevant products based on visitor preferences while adhering to business rules.\n\nAdditionally, Potions lets stakeholders conduct A/B testing to assess performance metrics and track the impact of different algorithms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0c52c45a-6d4b-4d12-9ee8-7296bacd9702.jpeg","url":"https://www.softwareadvice.com.au/software/420275/potions","@type":"ListItem"},{"name":"Insightrix Communities","position":24,"description":"Insightrix Communities is a cloud-based online research community platform designed for government agencies, corporate researchers and research units. It helps organizations in both qualitative and quantitative research by collecting information from community members.\n\n\nInsightrix has digital dairies, which allow users to create digital notes and journals through text, video and images. The bulletin board helps users to have interactive discussions with participants of their community. Surveys can be conducted through online polls and questions including single choice, multiple choice or open ended.\n\n\nInsightrix has real-time reporting that allows users to get reports in Excel or Word using filters and data exports. Users can customize the branding of their pages including colors, logos and backgrounds.\n\n\nInsightrix offers in-depth training materials to learn about software functions and research techniques. Support includes access training, webinars, online chat and in person.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/20345cab-ff38-4ae3-b622-10421abcad45.png","url":"https://www.softwareadvice.com.au/software/137080/insightrix-communities","@type":"ListItem"},{"name":"Exceed.ai","position":25,"description":"Exceed.ai helps businesses engage, nurture, follow up, qualify every inbound opportunity, and schedule meetings for sales at scale without the busywork. The AI assistants will play a vital role in marketing and sales teams by acting as a digital teammate that works 24/7 to provide a personalized touch on a mass scale, while simultaneously increasing the rate of qualified pipeline and boosting efficiency.\n\nExceed's AI assistant automatically contacts leads in personalized two-way conversations over email, webchat, and SMS allowing companies and brands to provide a seamless buyer's journey experience. Exceed.ai easily integrates with leading CRM, marketing automation, and sales engagement platforms, automatically updating lead status, qualification criteria and many more uses cases, saving hours of repetitive and error-prone tasks, allowing your reps to focus on building relationships, value, and trust with prospects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3886bfdc-5620-4889-ba96-690282d6141b.png","url":"https://www.softwareadvice.com.au/software/262536/exceed-ai","@type":"ListItem"}],"numberOfItems":25}
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