---
description: Page 16 - Discover the best Customer Engagement Software for your organisation. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Page 16 - Best Customer Engagement Software - 2026 Reviews, Pricing & Demos
---

Breadcrumb: [Home](/) > [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) > [Page 16](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16)

# Customer Engagement Software

Canonical: https://www.softwareadvice.com.au/directory/508/customer-engagement/software

Page: 16 / 25\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=15)\
Next: [Next page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=17)

-----

## Products

1. [Knowlarity](https://www.softwareadvice.com.au/software/337799/knowlarity) — 4.0/5 (5 reviews) — Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of comp...
2. [Feefo](https://www.softwareadvice.com.au/software/318961/feefo) — 3.8/5 (5 reviews) — Feefo is the world’s largest verified-customer reviews platform. It helps empower businesses worldwide to collect gen...
3. [Mosaicx](https://www.softwareadvice.com.au/software/367101/mosaicx) — 3.8/5 (5 reviews) — Mosaicx uses conversational AI to create an agent-like experience, creating fast, easy, personalized service experien...
4. [Responsly](https://www.softwareadvice.com.au/software/384826/responsly) — 5.0/5 (5 reviews) — Responsly is a cloud-based platform that makes managing feedback simple and effective. The intuitive visual editor al...
5. [Twik](https://www.softwareadvice.com.au/software/95993/twik) — 5.0/5 (5 reviews) — twik is an award winning 5-years old startup that automatically detects all business goals in every website and page ...
6. [Engagely](https://www.softwareadvice.com.au/software/245154/engagely) — 4.2/5 (5 reviews) — engagely.ai is a brand in cognitive decision making by the Economic Times. A no-code platform offers a customizable, ...
7. [Confer With](https://www.softwareadvice.com.au/software/352503/confer-with) — 4.6/5 (5 reviews) — Confer With is a video shopping platform that replicates the in-store shopping experience on the retailer’s websites....
8. [Freshdesk Omni](https://www.softwareadvice.com.au/software/425905/Freshdesk-Omni) — 3.6/5 (5 reviews) — Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to...
9. [Stames](https://www.softwareadvice.com.au/software/438978/stames) — 4.8/5 (5 reviews) — Stames is a cloud-based customer support and team communication platform that helps businesses manage customer querie...
10. [Klubaro](https://www.softwareadvice.com.au/software/525864/Klubaro) — 4.8/5 (5 reviews) — Klubaro is designed for individual sports clubs, including martial arts, combat sports, swimming, chess and associati...
11. [OnviSource OmVista](https://www.softwareadvice.com.au/software/447717/OmVista) — 4.6/5 (5 reviews) — OmVista offers a comprehensive framework that transforms data into actionable insights, driving excellence in workfor...
12. [social.plus](https://www.softwareadvice.com.au/software/261956/social-plus) — 3.3/5 (4 reviews) — social.plus offer a full suite of embeddable community features including activity feeds, groups, profiles, chat, and...
13. [CASTANET](https://www.softwareadvice.com.au/software/326396/castanet) — 5.0/5 (4 reviews) — CASTANET is the industry leader in LinkedIn campaign management with over 2,750,000 new B2B connections generated\! Le...
14. [journy.io](https://www.softwareadvice.com.au/software/358075/journy-io) — 4.8/5 (4 reviews) — journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automa...
15. [SightMill](https://www.softwareadvice.com.au/software/168598/sightmill) — 4.8/5 (4 reviews) — SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter sco...
16. [Square Marketing](https://www.softwareadvice.com.au/software/372360/square-marketing) — 4.5/5 (4 reviews) — Square Marketing is a fully customizable online campaign builder and management tool that drives traffic to your onli...
17. [Small Business WiFi](https://www.softwareadvice.com.au/software/366374/guest-wifi) — 3.8/5 (4 reviews) — Guest WiFi by Purple is a cloud-based solution, which enables businesses in entertainment, retail, hospitality and ot...
18. [Vergic](https://www.softwareadvice.com.au/software/321324/vergic) — 4.5/5 (4 reviews) — Vergic Engage is a multichannel customer engagement platform that allows businesses to connect with online customers ...
19. [StoryPulse](https://www.softwareadvice.com.au/software/294564/storypulse) — 4.3/5 (4 reviews) — StoryPulse is an assessment and feedback platform that helps you gather customer feedback on products, services, or i...
20. [yawave](https://www.softwareadvice.com.au/software/335065/yawave) — 5.0/5 (4 reviews) — yawave is a cloud-based user interaction suite that combines a content hub with a user hub. It allows content to be c...
21. [Gallabox](https://www.softwareadvice.com.au/software/434075/gallabox) — 4.5/5 (4 reviews) — Gallabox empowers businesses with a single, collaborative communication platform designed to help convert their custo...
22. [Bonder](https://www.softwareadvice.com.au/software/376346/bonder) — 5.0/5 (4 reviews) — Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, servi...
23. [Corelation](https://www.softwareadvice.com.au/software/432409/corelation) — 4.8/5 (4 reviews) — Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user...
24. [Upzelo](https://www.softwareadvice.com.au/software/347495/upzelo) — 5.0/5 (4 reviews) — Upzelo's loyalty and rewards schemes are designed to elevate your business's expansion. Turn every transaction into a...
25. [Quidget](https://www.softwareadvice.com.au/software/449752/Quidget) — 4.8/5 (4 reviews) — Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient...

-----

Page: 16 / 25\
Prev: [Previous page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=15)\
Next: [Next page](https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=17)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [All Categories](https://www.softwareadvice.com.au/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"SoftwareAdvice Australia","url":"https://www.softwareadvice.com.au/","@id":"https://www.softwareadvice.com.au/#website","@type":"WebSite","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"potentialAction":{"query":"required","target":"https://www.softwareadvice.com.au/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Engagement Software","description":"Page 16 - Discover the best Customer Engagement Software for your organisation. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.","url":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16","about":{"@id":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16#itemlist"},"breadcrumb":{"@id":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16#breadcrumblist"},"@id":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.softwareadvice.com.au/#website"},"mainEntity":{"@id":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16#itemlist"},"inLanguage":"en-AU","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"}},{"@id":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software","@type":"ListItem"},{"name":"Page 16","position":3,"item":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Page 16 - Best Customer Engagement Software - 2026 Reviews, Pricing &amp; Demos","@context":"https://schema.org","@id":"https://www.softwareadvice.com.au/directory/508/customer-engagement/software?page=16#itemlist","@type":"ItemList","itemListElement":[{"name":"Knowlarity","position":1,"description":"Knowlarity is one of Asia’s leading cloud communication companies. It powers the business communication needs of companies with scalable & robust Cloud-based business communication solutions. Its innovative  solutions in Voice, Video & AI are leveraged by top companies like MG Motors, OYO, Marks & Spencers, PolicyBazaar.com & IndiaMart\n\n\nKnowlarity’s cloud communication solutions empower businesses to operate on an effective communication network via various cloud solutions such as Click-to-call, Number Masking, Multi-Level IVR System, Toll-free Number, AI-powered Speech Analytics, ChatBots/VoiceBots, WhatsApp Business API and much more. \n\nIts solutions are trusted by over 6000+ businesses across 65+ countries, Knowlarity empowers businesses across every industry to realize the complete prowess of cloud-based communication. With over 300+ employees, it provides businesses unparalleled reliability and intelligence by enabling business communication.\n\nKnowlarity’s cloud communication technology is utilized by companies across industries. Top Companies in Finance, IT/Software, Edutech, Automobile, Logistics & Delivery, E-Commerce, Healthcare Sector, facilitate business communication and optimize operations by integrating Knowlarity Solutions with their CRM & marketing automation software. Core Processes like customer support, remote work, lead generation, delivery and marketing efforts are streamlined via Knowlarity’s state-of-the-art solutions,\n\nThese are some of the most popular Solutions of Knowlarity-\n\nCloud Contact Center:  A holistic voice solution that is hosted on the cloud. It streamlines voice operations for businesses to derive more ROI out of the interactions that they have with their customers. Easy to integrate with CRM & other solutions to drive cohesive customer engagement efforts. \n\nVirtual Number: A cloud-based number used for routing incoming customer calls to the preferred agents as per customer queries, departments & even offices. Businesses can use local, toll-free and international virtual business numbers to expand their market reach and offer customers ease of accessibility while reducing their in-house costs on infrastructure and operations.\n\nIVR: \nInteractive Voice Response (IVR) is a technology leveraged by businesses to automate customer interactions in both inbound and outbound calls via pre-recorded voice messages & Text to Speech technology. It functions on DTMF input done by the customer. With IVR, a business can interact with callers & route calls to agents when required.\n\nChatBots & VoiceBots: Conversational AI-powered Bots let a business automate engagement at many levels. A business can automate conversations for support, lead generation & more with ChatBots and VoiceBots. It is built to give omnichannel experience through Website, WhatsApp and virtual assistant AI-technologies like Google Assistant & Alexa.\n\nSpeech Analytics Platform: The Speech Analytics platform lets businesses build an easy-to-use application & helps them get closer towards their customer intent empathy basis sentiment analysis. A business can analyze phone calls quickly & accurately through speech to text transcription. A business can analyze 100% customer interactions to derive unmatched business intelligence.\n\nWhatsApp Business API: The WhatsApp Business API is a solution for businesses to interact with customers and leverage the 2 billion active user base. Businesses can drive engagement for sales, support, operations etc. Knowlarity is a WhatsApp Business Solution Provider that helps businesses lower costs, enhance support & boost lead generation.\n\nVideo API-  Knowlarity’s Video APIs/SDKs help businesses build video experience within the Website/App. Businesses can seamlessly integrate video communication in their strategy - Client Meeting, Consultations, Remote Work & much more. The Video Solution comes with a slew of features like video recordings and dashboards to help businesses learn more about their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/51413952-d026-43c0-96e2-7c6da5b0e4ea.jpeg","url":"https://www.softwareadvice.com.au/software/337799/knowlarity","@type":"ListItem"},{"name":"Feefo","position":2,"description":"<p>Feefo is the world’s largest verified-customer reviews platform.\n<p>It helps empower businesses worldwide to collect genuine, verified customer reviews and insights, allowing you to improve your products and customer experiences.\n<p>With its advanced software and first-rate support, it helps businesses of all sizes connect with their customers, improve their brand reputation and grow sales.\n\n<p>Feefo's cloud-based ratings and reviews platform allows you to manage your feedback requests, sending review requests by both email and SMS, as well as display your ratings and reviews in a way that suits you, via its flexible feedback displays. \n<p>Key features  include: \n\n<li> Product and service review collection\n</li><li> Visual UGC\n</li><li> Eco-labels\n</li><li> Sampling\n</li><li> Syndication\n</li><li> Sentiment analysis\n</li><li> SMS\n</li><li> NPS\n</li><li> Social sharing\n</li><li> Insight labels\n</li><li> Q&A\n</li><li> And more...\n<p>\nReviews matter. Feefo verified reviews matter more.</p></li></p></p></p></p></p>","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f9ade8e0-8bd0-4321-9f97-213e58ab06b0.png","url":"https://www.softwareadvice.com.au/software/318961/feefo","@type":"ListItem"},{"name":"Mosaicx","position":3,"description":"Mosaicx uses conversational AI to create an agent-like experience, creating fast, easy, personalized service experiences, resulting in increased customer loyalty.\n\nIntelligent Virtual Agents (IVA) sounds human and understands nearly anything a customer says. It allows customers to describe issues in their own words, which creates a delightful experience and creates a quicker, easier path to resolution. Mosaicx gives businesses access to a collection of industry-specific service modules, making the solution easy to adapt for your audience. Additionally, these modules also allow Mosaicx to automate a wider swath of customer requests than other types of service automation tools.\n\nMosaicx Outreach covers the text-messaging side of customer service. This makes Mosaicx an all-in-one inbound and outbound service solution. Schedule and automate messages, which may display the brand name, logo and colors to make your recipients more comfortable. Consider using Mosaicx Outreach for link sharing, verification codes, location sharing, prescription refill reminders, marketing messages and more. Additionally, proactive text messaging can resolve issues before customers call, but Outreach and IVA can also operate simultaneously, allowing customers to communicate by phone and text at the same time.\n\nMosaicx Insights provides data on system functions and experiences created in almost real time. See how many calls were received, how many texts were delivered, how long customers spent talking to the IVA, what percentage of the call time was spent in automation, and more. Additionally, users can manage the solution in this console, creating a single source for all that is Mosaicx.\n\nMosaicx offers Avoke, a customer journey analysis tool, which records and displays information about calls from dial to hang up. It records time on hold, chats with an agent, all transfers and surveys at the end. Additionally, with this data, users can see where the experience is best and where it can be improved.\n\nLiving in the cloud, Mosaicx is simple to access and highly secure. Additionally, designed to support both customer service and HR needs, businesses use Mosaicx to create personalized, enjoyable experiences for customers, employees and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d49967cd-db04-48e2-868c-a1e45414a9df.jpeg","url":"https://www.softwareadvice.com.au/software/367101/mosaicx","@type":"ListItem"},{"name":"Responsly","position":4,"description":"Responsly is a cloud-based platform that makes managing feedback simple and effective. The intuitive visual editor allows users to design beautiful surveys and forms that the customers, employees, and users will love to answer. The advanced algorithms provide deep insights and actionable data, giving users the information they need to make informed decisions for their businesses.\n\nThe platform is easily configurable for specific needs, allowing users to gather feedback from multiple sources in one place and make sense of it all with in-house analytics. No more sifting through mountains of data to find what matters - Responsly makes it easy to understand and act on feedback.\n\nWith this powerful yet easy-to-use platform, users will see an immediate improvement in the customer, employee, and user experience. And staff members will be able to make better business decisions based on the valuable feedback they will collect.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf2d0d79-53d4-408c-ab47-81504de35353.png","url":"https://www.softwareadvice.com.au/software/384826/responsly","@type":"ListItem"},{"name":"Twik","position":5,"description":"twik is an award winning 5-years old startup that automatically detects all business goals in every website and page and assists in presenting the right product/service/message at the right time to each and every visitor (even coming from private-mode) to increase conversions and retention - hence the sales and revenues in real-time.\ntwik is full GDPR/CCPA/ICO compliant, doesn’t use (read/write) Cookies nor requires any prior data from 3rd party platforms as well as non intrusive. Twik is designed for marketers and c-level and requires no technical skills (twik is implemented via GTM in one line of code).\nTwik have apps for marketplaces (like Shopify that we currently focus on) where every store owner can increase their sales in 1-click! We released this app early 2021 and already have 1200+ clients experiencing increase in their revenue dollars in large scales and all for only $9/mo. twik was in the trending section of Shopify 3 times and featured in the prestigious Staff Picks.\nWe work with thousands of ecommerce websites WW and won several awards for innovation in retail and CX.\nTwik is not a black-box platform - it features  hands-free sales-booster widgets and CRO services for enterprises that allows any client to implement all sales boosters needed w/o any coding skills or IT resources.\nWe work with a hand-picked partner list like BBDO to deliver enterprises complete solution for acquisition and conversions.\n\ntwik patented (USPTO pending) AI and ML proprietary algorithms identify anonymously each and every user's behavioral, psychographics (interests, social media and where they shop) & demographics (age and gender) metrics in real-time and cross-reference profiles with auto-detected goals to learn how visitors interact with your website or store and what products will make them buy and buy more. With this insight twik utilizes any collected metric, to analyze your target audiences and act on that to increase sales and revenue.\n\nTwik is a cloud-based web personalization solution designed to help businesses create customized experiences for buyers or website visitors based on behavioral and demographic data. Features include conversion tracking, engagement analytics, data visualization and live content.\nThe application enables marketers to define audience segments and run targeted campaigns based on interests, age, gender, devices used, location, income and language. Twik comes with a universal visual editor, which allows users to modify elements of website or landing page using variants such as font style, caption text, image, custom HTML, JavaScript or CSS. Using built-in analytics feature, professionals can collect data about visitors or experiments conducted on various page versions in order to compare sales progress across different timeframes and key performance indicators (KPIs).\nTwik offers integration with third-party platforms such as WordPress, Google Ads, Shopify and Etsy. It is available on monthly subscriptions and support is provided via email and documentation.\nYou can learn more about twik at https://www.twik.io or contact twik directly at marketing@twik.io","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cf41684c-660a-4b0a-aeaa-9f5b8d160001.png","url":"https://www.softwareadvice.com.au/software/95993/twik","@type":"ListItem"},{"name":"Engagely","position":6,"description":"engagely.ai is a brand in cognitive decision making by the Economic Times. A no-code platform offers a customizable, secure, and cost-effective solution that’s driven by ideas and not technical expertise. The no-code platform allows to build bots and construct complex workflows without writing a single line of code that too within a week's time. \n\nThe powerful Omnichannel conversational AI platform helps businesses connect & engage with their customers across 35+ popular enterprise channels like Chat, Voice, Email, & WhatsApp to drive superior customer engagement and create personalized, exceptional and intelligent experiences across 120 global languages. Engagely's multilingual chatbot can provide customer support and troubleshoot problems for business users in a language they are comfortable with. The transformative customer engagement platform has a client spread over 10 + countries which includes India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE, and US. \n\nEngagely's conversational AI helps businesses segregate leads from contacts by identifying and qualifying their intent using conversations and assigning them to the sales team instantly with its CRM integration to increase conversion rate. Also the powerful ML-powered recommendation engine lets upsell and cross-sell to the customers and improve the revenue drastically. Engagely can work round the clock without human intervention for simple as well as complex queries and save contact center costs by implementing AI-enabled Voice and Chat bots. Engagely acts as the first runner that filters the FAQs and passes the baton to the human agent if and when required. The robust AI-assisted platform helps transform customer engagement and experience with rich media messages, customized greetings, video, maps and other forms of multimedia messages & respond to the customers in seconds, with high accuracy. \n\nEngagely allows businesses streamline business operations, intensify engagement, increase conversions, deliver delightful customer support and drive top-line business growth while reducing business costs. Designed for growing companies as well as for the well-established brands, Engagely is an all in one AI solution for your business process automation needs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f6bdd669-63a0-4861-bcb1-0fa13038c326.png","url":"https://www.softwareadvice.com.au/software/245154/engagely","@type":"ListItem"},{"name":"Confer With","position":7,"description":"Confer With is a video shopping platform that replicates the in-store shopping experience on the retailer’s websites. It connects online shoppers with retail experts in a live shopping video call and immerses the customer in a real-time shopping experience that allows them to purchase products within the call. \n\nConfer With integrates into the retailer’s website to remove any barriers to purchase. All product images, videos, and descriptions are accessible and shoppable within the video call. This allows a retail expert to help customers select the right products just for them. This allows both the retail sales associate and the customer to view products at the same.\n\nConfer With’s recommendation engine allows brands to show the next best products, created specifically for each retailer. Should the customer want a selection of products that offer the same function as their initial inquiry, the sales expert can recommend alternatives to upsell or downsell. This improves conversion and customer satisfaction. The expert can add additional products to the basket that are suited to the customer’s initial inquiry, curated by the retailer’s own recommendation engine. This improves Average order Value and customer satisfaction. Sales associates and customers can add and/or remove products to the virtual shared basket which is synchronized directly with the retailer’s online basket. This improves Conversion.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/68be0c3e-3051-4c8f-ae33-0834202ac951.png","url":"https://www.softwareadvice.com.au/software/352503/confer-with","@type":"ListItem"},{"name":"Freshdesk Omni","position":8,"description":"Freshdesk Omni simplifies tracking agent performance, workload distribution, and task assignment, enabling leaders to optimize agent efficiency and productivity. From an agent training and QA point of view, the built-in AI helps coach reps in real-time after every customer resolution with proactive quality management. Instead of hiring a QA team and reviewing conversations and calls, the system automatically performs in-depth reviews and shares its findings with your team to help your agents improve their performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4dbea18e-ae8e-4d53-81e5-90b863a5bb8f.png","url":"https://www.softwareadvice.com.au/software/425905/Freshdesk-Omni","@type":"ListItem"},{"name":"Stames","position":9,"description":"Stames is a cloud-based customer support and team communication platform that helps businesses manage customer queries and complaints via a unified portal. Key features include issue tracking, sales engagement, customer satisfaction, complaint management, data import/export, a self-service portal and more.\n\nStames enables managers to capture and store client data in a centralized repository, monitor team’s activities and manage or block user accounts. It provides a reporting module, which lets supervisors generate reports based on ticket priority, status, date and other criteria. Additionally, the application offers custom branding capabilities, which allow enterprises to personalize the interface using custom logos and colors.\n\nStames comes with an API, which enables organizations to integrate customer support and ticketing features into web or mobile applications. Pricing is available on monthly or annual subscriptions and support is extended via phone, email, knowledge base, FAQs and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/648800de-5a4a-485a-9878-6027c9484721.png","url":"https://www.softwareadvice.com.au/software/438978/stames","@type":"ListItem"},{"name":"Klubaro","position":10,"description":"Klubaro is designed for individual sports clubs, including martial arts, combat sports, swimming, chess and associations, to help with QR code-based attendance tracking and member-specific cards.\n\nFor club managers, it helps with membership tracking, payment monitoring, and communication. It offers member registration and attendance tracking via QR codes, real-time financial monitoring with automated payment reminders, and an Amazon-powered email system for communication.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4512e7a1-6f43-41c8-867e-2ed710a08fc2.png","url":"https://www.softwareadvice.com.au/software/525864/Klubaro","@type":"ListItem"},{"name":"OnviSource OmVista","position":11,"description":"OmVista offers a comprehensive framework that transforms data into actionable insights, driving excellence in workforce performance, customer loyalty, and overall business productivity. By integrating advanced AI analytics and automation tools, OmVista enables businesses to streamline operations, enhance customer satisfaction, and achieve measurable bottom-line results across various industry verticals.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f554e6a3-5413-4adc-9e2d-ab07b223a944.png","url":"https://www.softwareadvice.com.au/software/447717/OmVista","@type":"ListItem"},{"name":"social.plus","position":12,"description":"social.plus offer a full suite of embeddable community features including activity feeds, groups, profiles, chat, and live streaming. With flexibility at the core, these SDKs can be integrated individually or combined, providing developers with full control over the user experience and interface. Designed for growth, engagement, and scalability, the modular approach allows businesses to tailor their community experience, enabling seamless cross-platform integration. social.plus goes beyond community features with AI-driven insights, advanced moderation tools, and built-in monetization options. Businesses can unlock real-time insights on user behavior, emotional patterns, and engagement trends, while maintaining a healthy and safe environment. With dedicated support for scaling and optimizing your community, social.plus is a comprehensive solution that helps businesses build dynamic, inclusive, and growth-ready communities.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/385d684a-78b5-4ef4-a722-3cbf074ee42a.png","url":"https://www.softwareadvice.com.au/software/261956/social-plus","@type":"ListItem"},{"name":"CASTANET","position":13,"description":"CASTANET is the industry leader in LinkedIn campaign management with over 2,750,000 new B2B connections generated! \n\nLeverage all available LinkedIn tools to identify highly targeted lists of new leads.\n\n-LinkedIn search results\n-Sales Navigator results\n-Professional groups, and more!\n\nCreate unlimited messaging sequences with content tailored to your target audience.\n\nTake action at the perfect time – CASTANET triggers these message sequences to occur, ensuring the perfect mix of touch points.\n\n-Send a connection invite\n-Request an appointment\n-Endorse for a skill\n\nWith your target defined and your custom messaging created, it's time to focus on what you do best, while CASTANET enhances your LinkedIn outreach.\n\n-Build your professional network\n-Generate new leads & appointments\n-Cultivate B2B relationships","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dc8126ef-838f-409f-bfcd-086a14c0ad59.jpeg","url":"https://www.softwareadvice.com.au/software/326396/castanet","@type":"ListItem"},{"name":"journy.io","position":14,"description":"journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automate engagement triggers on high-risk accounts based on empirical customer insights. Key features include 360-degree customer views, signals and scores, playbooks and analytics.\n\nThe platform enables managers to convert raw customer data from customer services, transactional systems and other sources to build a rich understanding of customers based on behaviors, preferences and interactions with the product.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9565ba62-9ad9-4273-994c-5734098a18e9.png","url":"https://www.softwareadvice.com.au/software/358075/journy-io","@type":"ListItem"},{"name":"SightMill","position":15,"description":"SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) surveys. It allows users to generate and deliver surveys to customers via SMS, emails or by embedding it into business websites. Furthermore, it assists organizations to gather client feedback, improving customers’ engagement with the brand.\n\n\nKey features include alerts, email scheduling, reporting, data import/export and customizable templates. SightMill helps businesses build personalized feedback surveys for events and categorize or tag received responses by venues, prices or specific topics. Additionally, it lets users identify and gain insights into trends and patterns with tools such as tables and graphs.\n\n\nSightMill enables companies to streamline workflow processes by automatically routing clients’ comments to respective departments. It facilitates integrations with third-party applications such as Salesforce, Slack, Zapier and Google Analytics. Pricing is available on monthly subscriptions and support is provided through phone, email and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22b96d23-5064-4483-a9b2-82d2e1c88a2e.png","url":"https://www.softwareadvice.com.au/software/168598/sightmill","@type":"ListItem"},{"name":"Square Marketing","position":16,"description":"Square Marketing is a fully customizable online campaign builder and management tool that drives traffic to your online and physical stores. The tool offers remarketing, display, social media, and affiliate marketing through multiple channels. Businesses can customize their marketing campaigns based on business goals and forecasting metrics. Square Marketing also integrates with Square’s Customer Directory feature which gives businesses a 360-degree view of their customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/987a513d-7885-4b5b-a341-f213521cbc5f.png","url":"https://www.softwareadvice.com.au/software/372360/square-marketing","@type":"ListItem"},{"name":"Small Business WiFi","position":17,"description":"Guest WiFi by Purple is a cloud-based solution, which enables businesses in entertainment, retail, hospitality and other industries to collect and track visitors' information to improve sales, engagement and revenue. Organizations can create customizable surveys and access results to gauge visitors' loyalty and satisfaction metrics.\n\nIts Social WiFi platform allows users to connect to WiFi networks using their login credentials for social media applications including Twitter, LinkedIn and Instagram, among others. Guest WiFi helps enterprises gain insights into visitors' information such as contact details, frequency of visits, age, gender and interests. Additionally, managers can trigger specific communications based on WiFi users' demographic information and behavior.\n\nUsing Guest WiFi, businesses can monetize WiFi access and segment visitors based on location, last visit and age range. Pricing is available on request and support is extended via live chat, phone, knowledgebase and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/65bd4ff4-4d73-4242-8091-2768f9a1d733.png","url":"https://www.softwareadvice.com.au/software/366374/guest-wifi","@type":"ListItem"},{"name":"Vergic","position":18,"description":"Vergic Engage is a multichannel customer engagement platform that allows businesses to connect with online customers through advanced chat, chatbots and video/voice. This software includes advanced collaboration tools such as co-browsing and screen/file sharing and an analytic engine, which tailors dialogue and choice of channel to personalize the customer experience.\n\nVergics API can be easily integrated with external CRMs such as Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fef443d0-f70f-422a-b61f-a6403b92c417.jpeg","url":"https://www.softwareadvice.com.au/software/321324/vergic","@type":"ListItem"},{"name":"StoryPulse","position":19,"description":"StoryPulse is an assessment and feedback platform that helps you gather customer feedback on products, services, or internal teams. Create engaging surveys and polls, encourage customers to make comments through additional questions, and sort results by alphabetical order. Users can utilize StoryPulse to mark specific questions as mandatory, collect customers’ responses and analyze them to monitor recurring trends or changes in consumers’ behavior.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bfef25ff-236f-40d1-a4bf-838dc0c1ab52.png","url":"https://www.softwareadvice.com.au/software/294564/storypulse","@type":"ListItem"},{"name":"yawave","position":20,"description":"yawave is a cloud-based user interaction suite that combines a content hub with a user hub. It allows content to be centrally managed and shared via omnichannel publishing. It drives lead generation, fan engagement, content efficiency and customer experience. The application includes community management, content editor, content analytics, marketing automation, multi-language support, live blogs, payment processing and loyalty programs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e91073fb-597a-4814-9781-a8403a60ff84.jpeg","url":"https://www.softwareadvice.com.au/software/335065/yawave","@type":"ListItem"},{"name":"Gallabox","position":21,"description":"Gallabox empowers businesses with a single, collaborative communication platform designed to help convert their customer conversations into business-oriented actions. A conversational workspace, Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members to access. With the help of WhatsApp Chatbots, Gallabox helps provide your business with the necessary 24x7 customer support.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dde37a00-33c8-4390-a3b7-844eb4a1ec61.jpeg","url":"https://www.softwareadvice.com.au/software/434075/gallabox","@type":"ListItem"},{"name":"Bonder","position":22,"description":"Bonder is an innovative on-site support solution that is designed to meet the specific needs of in-house teams, service partners, and customers. With various features tailored for desktop and mobile devices, Bonder empowers organizations to optimize self-service, improve customer satisfaction, and drive additional sales.\n\nKey Features of Bonder include customized customer materials, help assistants, service functions, product management, customer feedback, context sales, service checklists, and customer-specific documents and videos.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a87e4a9-c364-4368-b30c-34d5c309869f.png","url":"https://www.softwareadvice.com.au/software/376346/bonder","@type":"ListItem"},{"name":"Corelation","position":23,"description":"Corelation is a cloud-based anti-churn tool for B2B service providers, that helps elevate retention rates, via a user-friendly, automated platform. By illuminating the vital links between employees and customers, Corelation Software empowers you to foster enduring employee-to-customer bonds. This, in turn, supercharges customer retention, elevates CLV, and curbs employee turnover.\n\nCorelation automates customer satisfaction data collection through email surveys tailored to your business needs. Simultaneously, your customer-facing staff can rate their satisfaction with specific clients. Data is delivered to you through an intuitive dashboard, pinpointing where action is required. All responses are non-anonymous by default, facilitating direct interventions where they matter most.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ebffb85-b174-4498-b3f9-a3029151e554.png","url":"https://www.softwareadvice.com.au/software/432409/corelation","@type":"ListItem"},{"name":"Upzelo","position":24,"description":"Upzelo's loyalty and rewards schemes are designed to elevate your business's expansion. Turn every transaction into a festivity with a custom-made program that can be quickly established and activated in moments, all without any requirement for programming knowledge! If guidance is needed, our dedicated support and migration teams are on hand to assist you through each phase.\n\nThis is the sole loyalty application you'll require. Through points schemes, VIP statuses, and referral rewards, it cultivates trust and compensates your customers for their active participation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/eac26b0e-d9f8-4db6-866a-02ca43b9864d.png","url":"https://www.softwareadvice.com.au/software/347495/upzelo","@type":"ListItem"},{"name":"Quidget","position":25,"description":"Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient way to provide support without extra resources. With Quidget, you can set up an AI assistant in minutes. Your AI assistant will quickly learn from your own data, FAQs, or website, so it’s ready to provide accurate, on-brand answers 24/7.\n\nQuidget offers powerful support for both customer service and sales teams. With the AI Sales Agent, you can capture leads and even schedule meetings via Calendly, turning inquiries into opportunities.\n\nIntegrations with platforms like Zendesk and Euphoric.ai help streamline customer service, allowing the AI to hand off complex issues to a human when needed. Plus, Quidget’s multi-language support makes it easy to connect with a global audience—your AI will automatically respond in the language your customer uses.\n\nWhy Quidget?\n1. Quick, No-Code Setup: Deploy in minutes without coding.\n\n2. Personalized Answers: Delivers responses based on your real data for accurate, reliable support.\n\n3. Seamless Handover: Sends complex requests to human agents through Zendesk or Euphoric.ai.\n\n4. Global Reach: Multi-language support adapts to each user’s language.\n\n5. Sales-Friendly: Integrates with Calendly to help capture leads and schedule meetings.\n\n6. 24/7 Availability: Supports customers anytime with consistent, instant responses.\n\n7. Secure & Compliant: GDPR and PSI DSS standards ensure data safety.\n\n8. With Quidget, you can simplify customer support, save time, and increase efficiency—all with a customized AI that fits your brand. \n\n9. From small businesses to large teams, Quidget gives you the tools to boost service, streamline sales, and scale effortlessly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7e671d6e-798c-42de-be2b-7c47ffc003ca.png","url":"https://www.softwareadvice.com.au/software/449752/Quidget","@type":"ListItem"}],"numberOfItems":25}
</script>