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description: Page 19 - Discover the best Customer Engagement Software for your organisation. Compare top Customer Engagement Software tools with customer reviews, pricing and free demos.
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title: Page 19 - Best Customer Engagement Software - 2026 Reviews, Pricing & Demos
---

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# Customer Engagement Software

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## Products

1. [Mallcomm](https://www.softwareadvice.com.au/software/198637/mallcomm) — 5.0/5 (2 reviews) — Mallcomm helps businesses create loyalty by connecting people to places whilst streamlining operations, budget saving...
2. [Trring Me](https://www.softwareadvice.com.au/software/354891/trring-me) — 3.5/5 (2 reviews) — Trring Me is a multi-platform marketing solution with a stronghold in all the major sectors for automation and networ...
3. [Flowcode](https://www.softwareadvice.com.au/software/404775/flowcode) — 4.5/5 (2 reviews) — Flowcode is a leading QR code provider that enables fast, secure, and easy contactless connections between brands and...
4. [Wrench.ai](https://www.softwareadvice.com.au/software/413435/wrench-ai) — 5.0/5 (2 reviews) — Wrench.ai is an AI-powered customer data platform that helps businesses automate enrichment, research, customer insig...
5. [Coupontools](https://www.softwareadvice.com.au/software/432738/coupontools) — 5.0/5 (2 reviews) — Coupontools is a comprehensive solution designed to help users streamline and enhance businesses' coupon marketing ef...
6. [Flyx](https://www.softwareadvice.com.au/software/436655/flyx) — 3.5/5 (2 reviews) — Flyx is an omnichannel loyalty program that helps improve growth and customer engagement through a loyalty engine. Us...
7. [Retain](https://www.softwareadvice.com.au/software/427840/retain) — 5.0/5 (2 reviews) — Retain gives you the tools to improve engagement and collect more. Reduce delinquency and losses. Whether they are la...
8. [Promoboxx](https://www.softwareadvice.com.au/software/178954/promoboxx) — 4.0/5 (2 reviews) — Promoboxx is a marketing planning solution designed to help retailers create target-based content, run online campaig...
9. [Payemoji](https://www.softwareadvice.com.au/software/401702/payemoji) — 5.0/5 (2 reviews) — Payemoji is a messaging service that helps businesses engage with customers across various platforms such as WhatsApp...
10. [CX Genie](https://www.softwareadvice.com.au/software/521455/CX-Genie) — 4.0/5 (2 reviews) — CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer ...
11. [Ternair](https://www.softwareadvice.com.au/software/419427/ternair) — 5.0/5 (2 reviews) — Empower Marketing Strategy with Ternair's Comprehensive Data and Automation Solutions Ternair seamlessly consolidates...
12. [Twixor](https://www.softwareadvice.com.au/software/485351/Twixor-EnCaps) — 5.0/5 (2 reviews) — Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messag...
13. [SPREAD](https://www.softwareadvice.com.au/software/473298/Spread-for-customer) — 4.5/5 (2 reviews) — SPREAD is a customer marketing platform designed for eCommerce and retail businesses to optimize marketing strategies...
14. [Flooid](https://www.softwareadvice.com.au/software/495930/Flooid) — 2.5/5 (2 reviews) — Flooid is a unified commerce platform that enables retailers to sell to customers consistently across all channels. T...
15. [CRM in Cloud](https://www.softwareadvice.com.au/software/450316/CRM-in-Cloud) — 4.0/5 (2 reviews) — CRM in Cloud is a customer relationship management software designed to help small and medium-sized businesses manage...
16. [Seraf](https://www.softwareadvice.com.au/software/439597/seraf) — 5.0/5 (2 reviews) — Seraf makes finding information as easy as asking your colleague for advice. Designed with the modern workplace in mi...
17. [Prime Cloud](https://www.softwareadvice.com.au/software/133324/loyalty-prime) — 5.0/5 (1 reviews) — Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow custome...
18. [inCust Platform](https://www.softwareadvice.com.au/software/177814/incust) — 5.0/5 (1 reviews) — inCust offers a software solution that covers all aspects of customer interaction in mass-market businesses. The solu...
19. [Resulticks](https://www.softwareadvice.com.au/software/45245/resulticks) — 5.0/5 (1 reviews) — Resulticks is a cloud-based omnichannel marketing automation platform which helps businesses of all sizes target audi...
20. [Mapp Marketing Cloud](https://www.softwareadvice.com.au/software/239134/mapp-cloud) — 3.0/5 (1 reviews) — Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a diffe...
21. [IndiVideo](https://www.softwareadvice.com.au/software/207574/individeo) — 5.0/5 (1 reviews) — Interactive Personalized Video platform, IndiVideo, allows you to deliver exceptional customer experiences at scale w...
22. [Uptok](https://www.softwareadvice.com.au/software/269198/uptok) — 5.0/5 (1 reviews) — Video chat solution for Shopify and other eCommerce stores. Offer personalized video sessions to high-intent shoppers...
23. [NICE Nexidia](https://www.softwareadvice.com.au/software/250954/nexidia) — 5.0/5 (1 reviews) — NICE Nexidia is an artificial intelligence (AI)-enabled analytics solution, which enables businesses to track and gai...
24. [Glia](https://www.softwareadvice.com.au/software/322029/omnicore) — 5.0/5 (1 reviews) — Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through ...
25. [Swrve](https://www.softwareadvice.com.au/software/295060/swrve) — 4.0/5 (1 reviews) — Swrve is a cloud-based customer engagement software designed to help businesses improve marketing processes through b...

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## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Links

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-----

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Churn prevention module uses predictive analytics to determine customers that are at risk of churn. Additionally, it provides lifetime customer value (LCV) functionality that lets stakeholders calculate the total value of a customer over a lifetime.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7a1e93c6-5ac2-473f-bbdd-b08cfab12d75.jpeg","url":"https://www.softwareadvice.com.au/software/413435/wrench-ai","@type":"ListItem"},{"name":"Coupontools","position":5,"description":"Coupontools is a comprehensive solution designed to help users streamline and enhance businesses' coupon marketing efforts. The platform equips companies with a suite of tools to help create, manage, and optimize digital coupons. It offers a user-friendly interface for customizing coupons, allowing businesses to customize according to specific branding and promotional needs.\n\nBusinesses can utilize the platform to design, distribute, and track coupon campaigns' performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/22d28aa5-4fdf-4d84-98eb-e0aeff9d49a8.png","url":"https://www.softwareadvice.com.au/software/432738/coupontools","@type":"ListItem"},{"name":"Flyx","position":6,"description":"Flyx is an omnichannel loyalty program that helps improve growth and customer engagement through a loyalty engine. Users can gain an understanding of customers, customize communications based on clients' preferences, disseminate diverse promotional initiatives across multiple channels, and analyze the outcomes of your various campaigns from within a unified platform.\n\nFlyx's admin console enables users to create coupons, rewards, points, boosters, gamification, and more. 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It enables businesses to drive sales through local retailers and promote marketing content on retailers’ social media platforms.\n\n\nFeatures of Promoboxx are push notifications, content management, customer profiling, data import or export, analytics and more. Marketing teams can use the platform to drive web traffic by displaying advertisements across Facebook, Instagram and mobile applications. Additionally, it offers a reporting module, which lets supervisors gain insights into customer activities through visual reports, key performance indicators, and other important metrics. \n\n\nPromoboxx comes with an application programming interface (API), which facilitates integration with several third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on request and support is extended via live chat, email, phone, or on-demand training programs.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f69ab026-2a0a-497b-8716-beddccea49b1.png","url":"https://www.softwareadvice.com.au/software/178954/promoboxx","@type":"ListItem"},{"name":"Payemoji","position":9,"description":"Payemoji is a messaging service that helps businesses engage with customers across various platforms such as WhatsApp, Facebook Messenger, and Instagram. It focuses on enhancing customer relationships by offering personalized, interactive experiences. \n\nThis service provides features for automating conversations and workflows, including a WhatsApp chatbot, digital payments, an eCommerce store, a unified message inbox, promotions, notifications, and custom reporting dashboards. It can also connect with a company's existing IT infrastructure and AI systems to consolidate data and conversations.\n\nPayemoji supports automation for different customer journeys, covering customer support, notifications, and sales. Custom solutions and workflows can be tailored to any industry or specific business requirements. 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Whether you're focused on lead generation, cultivating a 360-degree customer perspective, hyper-segmentation, email marketing, or website personalization, Ternair offers customizable modules tailored to your specific goals:\n\nMarketing Automation\nTake control of your data, content, and automation. Create personalized campaigns effortlessly using dynamic templates across all channels, both online and offline.\n\nEmail Marketing\nSave time by dynamically merging data and email elements. Streamline the automation of newsletters and personalized email campaigns with tailored content and exclusive offers.\n\nOmnichannel Marketing\nExperience flexible 1-to-1 marketing automation across various channels. Engage with your audience through email, SMS, push app messages, social media, direct mail, telemarketing, website interactions, CRM, and more.\n\nContent Personalization\nEnhance your channels by delivering unique content to each customer and prospect. Provide a personalized experience in emails, apps, SMS, and on the web to add significant value.\n\nWebsite Recognition\nUtilize our first-party data solution, based on visitor opt-ins, to recognize reading and click behavior. Deliver a personalized experience by tailoring content based on individual preferences.\n\nLead Generation\nEffortlessly register leads, automate follow-ups, and qualify the most promising prospects for sales. Nurture leads with personalized content, enriching their profiles along the way.\n\n360-Degree Customer View\nLeverage a unified Customer Data Platform (CDP) or marketing database, offering golden records of all customer and prospect data. Gain insights into needs, complaints, usage patterns, and behavior.\n\nData Connectivity\nSeamlessly link internal and external data sources, enabling direct data activation in campaigns. Ternair's integration capabilities save time for IT, data, and marketing teams.\n\nHypersegmentation\nCreate highly detailed target groups by combining profile characteristics, purchase history, real-time website click behavior, and more.\n\nAI Marketing & Advanced Analytics\nAccess integrated customer data models developed by AI partners for optimized next-best-actions. Ternair activates and automates these insights within your campaigns, ensuring a data-driven approach.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/09e9b485-f2bf-4060-8133-4add240b06d9.jpeg","url":"https://www.softwareadvice.com.au/software/419427/ternair","@type":"ListItem"},{"name":"Twixor","position":12,"description":"Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messaging channels. The platform enables users to build, customize, and automate customer journeys through a Rich Communication Service Message builder. This tool helps trigger transactional conversations.\n\nThe platform includes a drag-and-drop journey builder. This allows users to create interactive virtual assistants with API connectors and forms. These can be deployed as a Progressive Web App (PWA) journey. Twixor EnCaps also offers customizable templates and themes. This enables businesses to design message templates, pop-ups, forms, and the graphical user interface. This helps engage and attract new customers. Additionally, the platform provides in-depth analytical reports. This gives users complete access to user activities, preferences, and drop-out journeys. This information can help plan actionable strategies and optimize each journey.\n\nTwixor EnCaps integrates with various business tools. These include CRM, employee engagement, project management, and real-time communication tools. The platform supports over 30 digital platforms. This allows businesses to automate interactions across multiple channels. This delivers superior customer experiences without requiring customers to download any app.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a97737bb-0f61-4dbd-b97e-7cd3cc87a47a.png","url":"https://www.softwareadvice.com.au/software/485351/Twixor-EnCaps","@type":"ListItem"},{"name":"SPREAD","position":13,"description":"SPREAD is a customer marketing platform designed for eCommerce and retail businesses to optimize marketing strategies. It serves marketing directors, CRM managers, and acquisition teams in brands, online retailers, brick-and-mortar stores, and tourism sectors. SPREAD manages the entire customer lifecycle from acquisition to loyalty in one solution.\n\nThe platform offers numerous ready-to-launch campaigns that do not require coding or design skills. It includes marketing automation tools for abandoned cart recovery and behavior-triggered messaging. SPREAD provides loyalty and referral program management and a multi-channel communication system for email and SMS. The integrated CRM with advanced segmentation helps teams organize customer data and create targeted messaging for different audience segments.\n\nSPREAD enhances customer engagement through interactive marketing animations such as contests, quizzes, photo competitions, and treasure hunts. It connects directly to content management systems, facilitating seamless implementation of marketing strategies across digital touchpoints. With AI-based marketing assistance, SPREAD enables businesses to deliver personalized customer experiences while centralizing marketing efforts.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6c86e7cf-4696-48f5-b66a-70f23f10b22c.png","url":"https://www.softwareadvice.com.au/software/473298/Spread-for-customer","@type":"ListItem"},{"name":"Flooid","position":14,"description":"Flooid is a unified commerce platform that enables retailers to sell to customers consistently across all channels. The platform caters to a wide range of retail and hospitality brands, providing them with tools and capabilities to deliver exceptional customer experiences.\n\nFlooid's composable commerce architecture allows for innovation, new ways to scale and sell, and lower total costs. The platform connects technology solutions into a single open API ecosystem, giving retailers the flexibility to build exceptional customer experiences quickly. Flooid's cloud-native unified commerce engine handles critical functions such as promotions, coupons, receipts, prices, orders, deliveries, taxation, and payment across all channels.\n\nFlooid's comprehensive back-office functions and cloud-based managed services empower retailers with actionable insights and estate management. This enables them to respond to business needs. The platform's scalability help retailers and hospitality brands adapt to the ever-changing retail landscape.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9354c78f-c503-4719-8686-563de3938427.png","url":"https://www.softwareadvice.com.au/software/495930/Flooid","@type":"ListItem"},{"name":"CRM in Cloud","position":15,"description":"CRM in Cloud is a customer relationship management software designed to help small and medium-sized businesses manage their customers and sales teams. It caters to a wide range of industries, providing tools to streamline customer interactions, sales processes, and marketing activities.\n\nThe software offers a suite of features. It provides users with a 360-degree view of their customers and business, allowing them to manage leads, emails, marketing activities, and monitoring. CRM in Cloud also features marketing automation capabilities, enabling targeted communications that align with GDPR requirements. The software also offers advanced planning and monitoring functionalities, empowering businesses to plan and track the progress of sales opportunities.\n\nThe software's sales analysis capabilities provide users with insights into their sales activities, opportunity status, and achieved results. CRM in Cloud also offers native mobile apps, allowing users to control sales performance and appointments. With its cloud-based architecture, the software ensures seamless collaboration and data synchronization across teams.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c5e985eb-7d6c-4fe6-aacf-074bd9e96749.png","url":"https://www.softwareadvice.com.au/software/450316/CRM-in-Cloud","@type":"ListItem"},{"name":"Seraf","position":16,"description":"Seraf makes finding information as easy as asking your colleague for advice. \n\nDesigned with the modern workplace in mind, Seraf harnesses the power of generative AI to simplify your search for data across your organization. It's like having a smart assistant who knows exactly where everything is kept, ensuring you spend less time searching and more time doing what you do best.\n\nWhy You'll Love Seraf:\n\nFriendly, Intuitive Search: Forget complex queries. Ask Seraf what you need in plain language, and watch as it finds exactly what you're looking for, just like a conversation with a colleague.\n\nSeamless Integration: Seraf plays nicely with the tools you already use—be it ERP or CRM systems. \n\nKnowledge at Your Fingertips: With Seraf, the collective knowledge of your organization is just a quick search away, empowering you to make informed decisions and share insights easily.\n\nSecurity You Can Trust: We understand the importance of keeping your information safe. Seraf ensures your data is protected and compliant with industry standards.\n\nJoin the countless professionals who have already discovered the joy of effortless information retrieval. Contact us today for a demo, and let Seraf transform the way you work. Welcome to a world where the information finds you. Welcome to Seraf.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2be846f-1afa-46c6-ae07-a7b9448565e1.png","url":"https://www.softwareadvice.com.au/software/439597/seraf","@type":"ListItem"},{"name":"Prime Cloud","position":17,"description":"Prime Cloud by Loyalty Prime is a cloud-based loyalty management solution helping B2C and B2B businesses grow customer lifetime value, engagement and retention. With Prime Cloud, medium to large businesses across retail, travel, manufacturing or financial services can easily develop, manage, and track customer loyalty programs through a single platform.\n\n\nA set of 30+ APIs enable quick integration of Prime Cloud with various systems. These include Enrollment, Point Status, Status Benefit Check, Basket Point Evaluation, Transaction History, Member Activity and many more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/767c5572-e434-4046-a781-bd6ba821473b.png","url":"https://www.softwareadvice.com.au/software/133324/loyalty-prime","@type":"ListItem"},{"name":"inCust Platform","position":18,"description":"inCust offers a software solution that covers all aspects of customer interaction in mass-market businesses. The solution includes multiple modules that let businesses register and process orders and payments, run loyalty programs and reward customers for various activities, attract new customers and return existing ones using digital coupons and certificates, sell prepaid goods and services including tickets, establish bi-directional communications with customers and more.\n\n\nOne can treat inCust as a complex CRM for mass business. A standalone kiosk solution and an e-shop give customers a way to handle many operations without interaction with salespeople. Customer authentication, if required, is performed electronically, without using payment cards. The solution is available as a service (SaaS) and as installable software (can be installed on-premises).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/03568714-9053-419b-8bd3-7ce4c5d0dbb3.png","url":"https://www.softwareadvice.com.au/software/177814/incust","@type":"ListItem"},{"name":"Resulticks","position":19,"description":"Resulticks is a cloud-based omnichannel marketing automation platform which helps businesses of all sizes target audiences and generate leads through real-time engagement with clients. Key features include conversion tracking, customer profiling, predictive analytics, and campaign performance management.\n\n\nThe application enables marketers to prepare campaigns for various communication channels including phone, email, social media, and digital assistants based on customer behavior, location or interest. Resulticks helps managers monitor customer actions and collect insights from every owned, earned and paid media asset such as landing pages, social ads, email alerts for planning future campaigns. Additionally, team members can trigger automated responses and prioritize client communications to nurture leads.\n\n\nResulticks offers API-based integration which lets users connect the system with third-party applications, letting them synchronize data and drive targeted campaigns. Pricing is available on request and support is provided via email, phone and documentation.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af20f1f8-b836-4f45-b51c-2e9094d6e866.png","url":"https://www.softwareadvice.com.au/software/45245/resulticks","@type":"ListItem"},{"name":"Mapp Marketing Cloud","position":20,"description":"Mapp Cloud is an Insight-led Customer Engagement Platform. With Mapp Cloud, marketers can focus on what makes a difference for their business, instead of spending precious time and resources taming the technology behind it. They can rely on real, reliable marketing insights that enable true one-to-one personalization – and set the foundation for successful cross-channel marketing activities.\n\nMapp Cloud’s key features are:\n- CDP & Engagement based on real-time, unified customer profiles\n- AI-generated customer insights – learn from the past and the present to predict future customer behavior\n- Marketing activation for actionable insights\n- One-to-one personalization, including predictions, recommendations and churn prevention\n- Cross-channel execution (email, push, SMS, web, adv)\n- Direct connectivity (import/export) with a multitude of data sources (CRM, eCommerce systems, loyalty)\n\nMapp Cloud is designed to improve the customer experience and create a loyal customer relationship based on recurring purchases. It consists of several features:\n- CDP (Customer Data Platform): collecting any data coming from different sources, unified around a unique contact profile\n- Customer Insights & Analytics: offering cross-channel data collection, analysis, and data activation in an unprecedent way \n- Web Behaviour Tracking & Activation: enabling audience grouping and precise segmentation for prospect and customer targeting and conversion \n- Multichannel Execution & Delivery: empowering marketers to build seamless customer experiences through true personalization, delivering the right message on the right channel, at the right time \n\nWith Mapp Cloud’s modules, automated and personalized messages are distributed via the most suitable marketing channel, at the right time, with the optimal contact frequency. Businesses lay the foundation for real personalization and competitive edge.\n\nMapp has global offices in seven countries worldwide. More than 700 companies already decided to focus on Insight-led Customer Experience, including PepsiCo, Lloyds Pharmacies, Prenatal, The Entertainer, Expert, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc485aef-2723-45c1-8965-0b00fc9a904b.png","url":"https://www.softwareadvice.com.au/software/239134/mapp-cloud","@type":"ListItem"},{"name":"IndiVideo","position":21,"description":"Interactive Personalized Video platform, IndiVideo, allows you to deliver exceptional customer experiences at scale without compromising data security. The platform’s data-driven video content seamlessly fits into existing marketing infrastructure to accelerate the buyer journey by leveraging existing data in real-time. With IndiVideo you can simplify complex information, engage customers, motivate action, and accelerate the buying journey, all while lifting conversions and increasing customer lifetime value. \n \nWhether you are a production pro or just beginning, we can be as hands-on as you need. With IndiVideo you can utilize tools to create your own interactive personalized video campaigns, add a layer of personalization and interactivity, or we can guide and execute your campaigns for you, all the way from video production to deployment and post-launch data analysis.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/629d9a06-8619-4604-85a8-0d2e4b89effc.png","url":"https://www.softwareadvice.com.au/software/207574/individeo","@type":"ListItem"},{"name":"Uptok","position":22,"description":"Video chat solution for Shopify and other eCommerce stores. Offer personalized video sessions to high-intent shoppers on your Shopify store or other e-commerce platform. Conduct live demos, suggest products and offer discounts. Assist shoppers with finding products and building order item-by-item. Shoppers seeking help are placed in a queue or are immediately connected to a salesperson. The sessions run seamlessly from page to page and allow shoppers to use just audio or turn their camera on. On busy days, assist shoppers in a queue. During slow hours, greet serious shoppers proactively. Our algorithm ensures maximum face-time. \n\nSalespeople can proactively reach out to the most active shoppers and greet them with a non-intrusive video stream, with no plugins involved. Agents can generate single-use discount codes during sessions and send them to the shoppers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ebbf8fa-eee8-4b97-b9a8-e7882f19d867.jpeg","url":"https://www.softwareadvice.com.au/software/269198/uptok","@type":"ListItem"},{"name":"NICE Nexidia","position":23,"description":"NICE Nexidia is an artificial intelligence (AI)-enabled analytics solution, which enables businesses to track and gain insights into customer behavior across the entire journey and touchpoints using reports and dashboards. \n\nKey features of NICE Nexidia include outlier analysis, drill-down capabilities, performance tracking and customizable reports. Businesses can monitor relevant voice, text, chat or email interactions and configure word clouds with filters for phrase length and speaker. \n\nNICE Nexidia's pricing is available on request and support is extended via phone, documentation and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96a167c3-d674-4c43-9ad0-fe51ce0fe450.png","url":"https://www.softwareadvice.com.au/software/250954/nexidia","@type":"ListItem"},{"name":"Glia","position":24,"description":"Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through text messages and video/voice chat capabilities. It enables employees to track conversions, conduct engagement analysis and generate custom reports via a unified platform.\n\nThe artificial intelligence (AI)-enabled solution allows businesses to track website visitors, communicate with customers via live chat and build customer relationships through co-browsing and live observation functionality. Features of Glia include behavior tracking, feedback management, analytics, automated alerts and more.\n\nPricing is available on request and support is extended via phone, email and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c6249a13-7438-443a-892d-07ad49f9cba5.png","url":"https://www.softwareadvice.com.au/software/322029/omnicore","@type":"ListItem"},{"name":"Swrve","position":25,"description":"Swrve is a cloud-based customer engagement software designed to help businesses improve marketing processes through behavioral targeting. Professionals can leverage artificial intelligence (AI) technology and machine learning algorithms to determine prospective clients and send marketing messages accordingly.\n\nSwrve allows organizations to segment audience groups based on device attributes, user properties or predictive propensities. Managers can automatically identify and send trigger messages to clients based on their geolocation, preferred time and other behavioral trends.\n\nSwrve facilitates integration with several third-party applications including Vlocity, SendGrid, Tableau, Twilio and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/828b262b-884e-4744-b431-f1bab59c43b7.png","url":"https://www.softwareadvice.com.au/software/295060/swrve","@type":"ListItem"}],"numberOfItems":25}
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