IT Management Software

ConnectWise Command is a cloud-based network monitoring solution designed for enterprise-grade managed service providers (MSPs). The solution helps in-house IT support teams monitor, troubleshoot and manage various network... Learn more

sendQuick Cloud is an IT management software that helps businesses send notifications to employees regarding critical issues and address incidents. Teams can monitor systems, networks and applications and flag issues to staff on... Learn more

ConnectWise Automate (Formerly LabTech) is a cloud-based and on-premise IT automation solution that helps companies track and manage IT assets from a single location. Content management features allow users to share documents... Learn more

ADAudit Plus by ManageEngine is an on-premise auditing solution. Key features include tools that allow users to audit active directories, login and logoff records, file servers and Windows server data. Users can monitor and... Learn more

Atera is a cloud-based end-to-end IT management software solution geared to small to midsize businesses in the IT sector. It includes functionality for time tracking, expense tracking, billing and invoicing, help desk and... Learn more

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations. The solution offers features that include a ticketing system, self-service portal and... Learn more

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution that unlocks high-velocity teams. IT is in the midst of rapid transformation to build capabilities that enable quick delivery of... Learn more

Cloud Service Management, by ServiceAide, is a cloud-based IT service management tool offering support in 9 ITIL processes including Help Desk, IT Asset Management and Knowledge Management. Cloud Service Management is used in a... Learn more

EventLogAnalyzer by ManageEngine is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, retail, finance, education and more. Key features include... Learn more

NinjaRMM is an ITSM solution for small and midsize businesses in education, health care, manufacturing, IT and more. Key features include network monitoring and task automation tools, remote controls, background management, patch... Learn more

N-able N-central® is an IT management solution that enables organizations to manage and track IT devices. The solution comes with key features that include patch management, antivirus protection, backup and disaster recovery. The... Learn more

Opsgenie is a cloud-based ITSM and issue tracking solution that helps development and operational teams make strategies for service disruptions and remain in control at the time of incidents. It comes with native applications for... Learn more

ManageEngine Desktop Central is a mobile device management (MDM) solution designed to help businesses automate, secure, audit, standardize and manage operations across servers, desktops, smartphones, and more. Features include... Learn more

ADManager Plus is a cloud-based active directory (AD) management and reporting solution that helps AD administrators and help desk technicians to handle day-to-day tasks. Key features include user management, group content... Learn more

AppDynamics is an AI-powered application performance management (APM) platform that provides businesses with complete observability over the performance of their IT infrastructure. Unifying full-stack performance monitoring,... Learn more

Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the... Learn more

monday.com, an award-winning collaboration and project management platform, helps teams plan together efficiently and execute complex projects to deliver results on time. monday.com team management and task management tool allows... Learn more

AVG CloudCare is a cloud-based security suite designed for small and midsize businesses (SMBs) and the third party managed security service providers (MSSPs), who can use this tool to manage security on behalf of their clients. ... Learn more

Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view... Learn more

SysAid is a cloud-based IT Service Management, service desk and help desk solution that helps users in businesses of all sizes across various industries resolve technology-related issues. Key features include help desk automation,... Learn more

ISL Online is a remote support solution for virtually all industry verticals including healthcare, information technology, universities, government, and banks. The solution supports Windows, Mac and Linux operating systems. It... Learn more

ConnectWise Manage is a managed service provider (MSP) solution that caters to businesses of all sizes across various industries such as marketing and advertising, finance, sales, hospitality and more. Key features include backup... Learn more

Kaseya VSA is a cloud-based IT management and remote monitoring solution for businesses of all sizes across various industries. It provides a central console for managing IT operations including handling complaints, ticketing,... Learn more

Say hello to PRTG Network Monitor, our award-winning and all-inclusive monitoring solution. Let us start by telling you what PRTG is and can do. First and foremost, it is an on-premise and cloud-based network monitoring solution.... Learn more

Splashtop is a remote support solution designed for managed service providers, IT professionals and help desk staff. It offers multiple-device access, file transfer, remote printing, chat, grouping and user management functionalit... Learn more

IT GLUE is a cloud-based IT documentation solution that caters to small businesses across various industries. Features include checklists, relationship mapping, runbooks, document automation, asset tracking and more. IT GLUE's... Learn more

PDQ Deploy was specifically designed to automate system patches and application updates from the Package Library within minutes. System administrators can also update third-party machines with customized scripts--at a time and... Learn more

N-able RMM offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 25,000 MSPs globally, N-able RMM offers powerful platforms with a... Learn more

Auvik's cloud-based network management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. Real-time network mapping and inventory mean you'll always know... Learn more

Syxsense Manage is a cloud-based IT management and MSP software that allows administrators to configure and access in-network and out-of-network endpoints. Syxsense Manage allows service providers and IT professionals to discover... Learn more

Alloy Navigator is an IT service and asset management solution that enables organizations of all sizes to manage their IT operations. This solution offers a fully integrated help desk, network inventory, knowledge base capabilitie... Learn more

Avast Business Antivirus is a computer security software that helps small and medium businesses detect and protect systems against cyber threats including ransomware variants and zero-day attacks. The platform enables administrato... Learn more

SeamlessDesk is a cloud-based help desk solution that lets customers create tickets to address issues. Key features include time tracking, ticket management and agent inbox management. SeamlessDesk’s ticket submission form... Learn more

HarmonyPSA is a hybrid professional services automation (PSA) solution that helps cloud-based managed service providers and software companies of all sizes to manage their business operations. The solution can be deployed either... Learn more

Corner Bowl Server Manager is an IT management solution designed to help IT teams streamline log management, security, compliance and server monitoring operations via a unified platform. It enables managers to track audit logs,... Learn more

ActiveBatch is a cloud-based and on-premise workflow management solution designed on helping businesses implement low-code IT workflow automation. The time it takes to manage workflow and business processes is cut in half with... Learn more

Addigy is a patch management software designed to help businesses and educational institutions manage the deployment, configuration and performance of all Apple devices across the organization. Using the administrative dashboard,... Learn more

DERDACK Enterprise Alert® is enterprise-class alert notification and mobile response software. Unique in the market, it is designed for on-premises and private cloud installation. It increases agility and responsiveness of... Learn more

Plandek helps organizations build software better with metrics and analytics that provide deep insights into the software delivery process. A simple setup allows you to get started instantly and unearth valuable metrics that... Learn more

Malwarebytes Endpoint Security is a security solution which provides on-premises threat detection and remediation of endpoints. Key features include asset management, centralized reporting, web protection, exploit mitigation,... Learn more

Zapier is a cloud-based integration platform that helps businesses of all sizes automate daily workflows involving various applications. The solution enables users to transition data between web applications automatically while... Learn more

SolarWinds Service Desk is suitable for companies seeking a help desk solution that offers IT service management (ITSM) functionalities. SolarWinds Service Desk offers comprehensive service desk functionality that helps businesses... Learn more

Spiceworks is a free cloud-based help desk and network monitoring solution designed specifically for systems administrators and IT professionals. The solution helps in managing tickets raised by clients, providing customer... Learn more

Miro is a cloud-based collaboration tool for small to midsize businesses. The solution features a digital whiteboard that can be used for research, ideation, building customer journeys and user story maps, wireframing and a range... Learn more

Jamf Pro is a cloud-based patch management system which helps network managers and technology professionals monitor patches for applications such as Mac, Google Chrome, Adobe Flash and Microsoft Office. Its key features include... Learn more

LogMeIn Central is a cloud-based endpoint management solution that enables IT professionals to monitor and manage their endpoint infrastructure. Key features include user management, antivirus management, system health monitoring... Learn more

Remote Desktop Manager is an on-premise help desk solution that allows users to centralize their connections, passwords and credentials in a single platform which can be shared with multiple team members. Key features include... Learn more

CrashPlan is a cloud-based application that works as a storage platform. It can be operated from any internet connection at a given point in time. It keeps a continuous backup of all the files that are in the home directory of a... Learn more

Deltek Costpoint is an enterprise resource planning (ERP) and management solution designed to meet the requirements of midsize and large enterprise businesses. The solution primarily assists government contractors, professional... Learn more

PagerDuty is an incident management solution for monitoring systems and triggering alerts. Key features include monitoring aggregation, event grouping, real-time collaboration, mobile incident management, user reporting and... Learn more