--- description: Review of athenaOne Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: athenaOne | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [athenaOne](/software/1106/athenacollector-athenaclinicals) # athenaOne Canonical: https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals?page=2) > athenaOne is an integrated solution designed for healthcare practices, offering electronic health records, revenue cycle management and patient engagement tools. The platform’s EHR is built to align with clinical workflows and supports the specific needs of various medical specialties. By incorporating patient data from external sources directly into the workflow, athenaOne provides a comprehensive view of each patient and supports informed clinical decisions. The system highlights care and diagnosis gaps at the point of care, assisting practices in meeting value-based care requirements. Clinicians using athenaOne have demonstrated strong performance on electronic clinical quality measures. The platform also streamlines billing and reimbursement processes. athenaOne includes integrated products for both practice management and patient engagement. Its mobile application offers clinicians flexibility in accessing information and managing tasks. The patient engagement features facilitate scheduling, check-ins, result delivery, and payments, supporting a more efficient and user-friendly experience for both staff and patients. > > Verdict: Rated **3.8/5** by 907 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 907 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: athenahealth - **Location**: Watertown, US - **Founded**: 1997 ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Bed Management - Billing & Invoicing - Case Management - Charting - Claims Management - Claims Scrubbing - Clinical Notes - Code & Charge Entry - Coding Assistance - Compliance Tracking - Customisable Dashboard - Decision Support Systems - Drug Reference Database - Dunning Management - E-Prescribing ## Integrations (33 total) - Abridge - Assist - Assist - Assist - Beam Health - Bridge - Bridge - Care Management - DeepScribe - Fullscript - PatientIQ - Phreesia - Recommend - Recommend - Rectangle Health ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software) - [Family Practice Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/385/family-practice-software/software) - [Cardiology EMR Software](https://www.softwareadvice.com.au/directory/2/cardiology-emr-software/software) - [Community and Federally Qualified Health Centre Software](https://www.softwareadvice.com.au/directory/3/community-health-center-software/software) - [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [RXNT](https://www.softwareadvice.com.au/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 3. [Jane](https://www.softwareadvice.com.au/software/86099/jane) — 4.8/5 (494 reviews) 4. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 5. [AdvancedMD EHR](https://www.softwareadvice.com.au/software/1018/advancedmd-advancedemr) — 3.6/5 (463 reviews) ## Reviews ### "Easy to navigate and speak with providers" — 4.0/5 > **Erica** | *23 March 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I like that Athena is fairly easy to navigate. It has all medical records and appointments and a chat to speak with providers which is super helpful. > > **Cons**: I feel like it is SUPER outdated. Seems like the whole app/website could use a revamp and I still don't like that there is no way for other providers to have access. ----- ### "Good but expensive EMR/Practice management software" — 4.0/5 > **Landon** | *1 December 2025* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: AthenaOne offers strong clinical workflows and helpful automation for routine tasks. The integrated scheduling, charting, and billing features work together smoothly, which reduces administrative burden and keeps patient visits moving efficiently. > > **Cons**: Some parts of the interface can feel cluttered, and certain tasks take more clicks than expected. Reporting tools are powerful but not always intuitive, so it can take time to learn how to generate the data you need. Also, it's expensive\! > > Overall, AthenaOne has been a solid EMR for daily clinical use. It improves organization, streamlines communication, and supports consistent documentation, even though the learning curve and occasional workflow inefficiencies require some adjustment. ----- ### "Athena one 2025 review" — 5.0/5 > **Loganne** | *22 December 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: There have been some updates to Athena that have made an already user friendly software that much more user friendly. Everything is in one place and I don’t have to search for anything. > > **Cons**: The only con is that some of the exams that I do aren’t matched up to the codes depending on what I pick but it is an easy click to add what I need. > > Athena is so easy to use and you could truly learn it in a day with proper training if needed as it is so user friendly. ----- ### "Warning: Athenahealth may put you out of business" — 1.0/5 > **dana** | *9 June 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: nice looking software but the training is all videos that are cryptic and not helpful. Customer service just gives the run around, hardly any answers. > > **Cons**: I want to be honest with all potential clients. This review is not one star. It is zero. I changed from Curemd to Athena because they made claims that they could increase my income as a solo medical practitioner. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. Curemd is honest, reliable, and goes to the wall with each and every claim. You can always reach someone who knows what they're doing. Do not get involve with this company. They were sued for millions by a hospital for fraud. They were bought by Bain Capital 10 years ago and they probably gutted whatever value there was. > > Horrendous, almost put me out of business after 26 years. I am very serious. 3 months after changing over to Athena, our income was slipping. By 4-5 months we were having trouble meeting payroll. Six months in it was clear we may be going out of business after 26 years. I took no salary for 7 months, worked 24/7 and finally was given the advice that the only way to save the company was to go back on Curemd which we did. Six months later we are back on our feet. Over $600,000 in collections remains missing. Athena barely worked claims. Their customer service barely speaks our language and is of no help. The "Customer Success" manager seemed to be hell bent in putting us out of business. When I finally got our case escalated to the VP of Sales, he only made it worse and was actually agressie toward us. ----- ### "A user-friendly Patient Portal with minor drawbacks" — 5.0/5 > **Absana** | *20 December 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I enjoyed the simplicity of the interface, it doesn't feel overwhelming and it's clear options of "Home, Appointment, Billing \& Payments, Messages, My Health and Test Results" make it very accessible even for people that have difficultly using/understanding technology, like my mom. Sending and receiving messages was simple, but I would appreciate if it went straight to my phone messages. Overall, I have not encounter any bugs or issues and it makes things like paying bills very easy. It's also convenient that test results and medical records(including shot record) is accessible in one system > > **Cons**: One thing I dislike about athenaOne it how it does not have default Multifactor Authentication, for a health service that contains sensitive medical information this feels necessary. However, there is an option in settings that allows you to enable, still it does feel a little tedious. Furthermore, the initial setup process at first was confusing, however, it was still manageable. > > My family primary doctor that works at Family Healthcare Associates uses the "Catalyst Physician Group Athena Patient Portal". During my time with them, Family Healthcare associates has used a lot of other Patient Portals, and as a patient, I can say that I do prefer this Athena Patient Portal. ----- Page: 1 / 38\ Next: [Next page](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data