--- description: Review of ICANotes Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ICANotes | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [iPad EMR Software](/directory/14/tablet-pc-emr-medical-software/software) > [ICANotes](/software/1248/icanotes-ehr-software) # ICANotes Canonical: https://www.softwareadvice.com.au/software/1248/icanotes-ehr-software Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/1248/icanotes-ehr-software?page=2) > ICANotes offers a comprehensive behavioral health electronic medical records (EMR) software designed for midsize to large behavioral health clinics, mental health clinicians, including psychiatrists, nurse practitioners, therapists, social workers, and more. The cloud-based EMR software is designed to help medical practitioners streamline documentation processes and enhance clinical efficiency. It provides users with button-driven narrative charting capabilities, which enable clinicians to create documentation. ICANotes stands out as a trusted behavioral health EMR software, used and relied upon by clinicians nationwide. By simplifying documentation tasks, providing clinical content, and offering intuitive features, ICANotes enables mental health professionals to focus more on patient care and less on administrative burdens. The software's innovative design, customizable note templates, and integrated practice management system empower clinicians to deliver optimal care, improve productivity, and enhance patient outcomes. The solution can also be customized to meet individual practice needs. The self-coding feature automatically determines the highest reimbursable E/M service code support by each generated note. Its key features include clinical charting, billing management, integrated care, telehealth management, practice management, automated coding, sample notes, security and compliance, integrated e-prescribing, and more. ICANotes provides a user-friendly and menu-driven charting feature, enabling clinicians to create comprehensive narrative notes that are individualized for the patient. The notes are specific to mental health and contain various pre-existing content generation buttons, which are arranged in clinically logical ways. The system supports integrated care by offering tools for collaborative treatment planning and multi-disciplinary care coordination. Its billing software empowers mental health professionals to gain control over receivables through claim submissions, billing management, and revenue cycle management. The solution facilitates integration with various telehealth platforms, enabling secure and HIPAA-compliant video conferencing for remote patient engagement. The system includes appointment reminders, document management, messaging, patient portal, and scheduling tools to optimize practice operations and patient care delivery. ICANotes also adheres to industry regulations such as ONC certification, CARF compliance, HIPAA, HITECH Act, Joint Commission standards, Meaningful Use, and more to ensure data security and compliance. Additionally the platform offers users a resource library of sample notes to assist clinicians in creating structured and detailed documentation. ICANotes incorporates automatic coding functionalities to streamline and enhance the coding process for billing purposes. The software supports electronic prescribing of medications, enhancing medication management and prescription workflows. Support is available via live chat, phone, or email. > > Verdict: Rated **4.1/5** by 130 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 130 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: ICANotes - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 45.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ICANotes offers monthly subscriptions priced by type of user, with plans for part-time clinicians and options for those who only wish to use the Notes module. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Appointment Management - Appointment Scheduling - Billing & Invoicing - Calendar Management - Care Plan Management - Case Notes - Charting - Claims Management - Claims Scrubbing - Clinic Interoperability - Coding Assistance - Compliance Tracking - Confirmations/Reminders - Customisable Forms - Customizable Reports - Customizable Templates - Decision Support Systems - Document Management ## Integrations (5 total) - AdvancedMD EHR - AdvancedMD for Mental Health - Inovalon Provider Cloud - Quest - Waystar ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) ## Related Categories - [iPad EMR Software](https://www.softwareadvice.com.au/directory/14/tablet-pc-emr-medical-software/software) - [Web-based Medical Billing Software](https://www.softwareadvice.com.au/directory/15/web-based-medical-billing-software/software) - [Mental Health EHR Software](https://www.softwareadvice.com.au/directory/16/mental-health-emr-billing-software/software) - [Web-Based EHR Software](https://www.softwareadvice.com.au/directory/120/web-based-emr-software/software) - [Psychiatry Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/178/psychiatry-emr-software/software) ## Alternatives 1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews) 2. [RXNT](https://www.softwareadvice.com.au/software/26627/rxnt-emr) — 4.3/5 (495 reviews) 3. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1360 reviews) 4. [athenaOne](https://www.softwareadvice.com.au/software/1106/athenacollector-athenaclinicals) — 3.8/5 (907 reviews) 5. [AdvancedMD EHR](https://www.softwareadvice.com.au/software/1018/advancedmd-advancedemr) — 3.6/5 (463 reviews) ## Reviews ### "Software for Mental Health Professionals" — 5.0/5 > **Rafael** | *5 February 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This software has highly impressive features such as creating mental health forms such as screening questionnaires, creating treatment plans with measurable objectives, and very thorough mental health assessments. The case notes are very easy to create and include a comprehensive mental health status examination. Also, you can link your treatment plan to your case notes so that you can address the progress made in treatment when writing a case note. It has a comprehensive list of all psychotropic medications. > > **Cons**: It is easy to integrate into your practice because it has all the necessary features for mental health providers, for example, CPT codes, assessment forms, consents, a fully integrated calendar with automatic reminders for the patients, and more importantly the capability to connect with a clearinghouse to submit electronic billing. It also has a patient portal. Very functional and extraordinarily helpful to create clinical notes. It has a telehealth platform too. > > I have not encountered business issues with ICANotes. They have excellent customer service. They provide ongoing training as needed and they take time to make you feel confident using the software. ----- ### "Easy to use solution" — 5.0/5 > **Shakeeb** | *13 June 2025* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: Integration with PMP makes life easy for confirming controlled substances with the various states. Overall, an easy-to-use EHR system. > > **Cons**: The patient-facing portal requires improvement - its appearance is somewhat outdated, and it lacks mobile responsiveness. Also, it lacks any private practice customization (adding a logo or text) > > Overall, the ICANotes EHR platform is excellent. It's simple to document patient information, send out digital prescriptions, and verify the patients' medication pickups. ----- ### "It's the best. I've bought several. This one wins\!\!" — 5.0/5 > **Kara** | *29 August 2018* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: The willingness to make changes that help us. We need a Domestic Violence category. Their respomse: "we will work on it. " Accommodating\! > > **Cons**: We love everything. No criticisms. They answer quickly when we need their help. Chat is available most of the time during days. ----- ### "ICANotes can complete documentation notes in under 15 minutes" — 5.0/5 > **Latasha** | *26 January 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about ICANotes is the simplicity in treatment planning and the value for the monthly cost. Seamless appointment scheduling and patient outcome reports. > > **Cons**: What I liked least was that I could not customize prefilled notes based on only my line of business. ----- ### "Overall, a great EMR" — 4.0/5 > **Jean-Claude** | *16 June 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: What I like the most is how thorough it is in covering areas needed in working with the SUD applications. > > **Cons**: What I like the least is having to go back in the "problems" section and having to re-select a problem to be able to go into the goals and interventions. > > Overall, I think that ICanotes is a great EMR compared to the other EMR I've used in the field of addictions. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.com.au/software/1248/icanotes-ehr-software?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/1248/icanotes-ehr-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data