--- description: Review of Omnisend Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Omnisend | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Campaign Management Software](/directory/2878/campaign-management/software) > [Omnisend](/software/100592/omnisend) # Omnisend Canonical: https://www.softwareadvice.com.au/software/100592/omnisend Page: 1 / 35\ Next: [Next page](https://www.softwareadvice.com.au/software/100592/omnisend?page=2) > Omnisend is an email marketing software designed for eCommerce brands. It provides tools for automation, SMS messaging, and email campaigns. The platform supports businesses of various sizes, offering features to create personalized marketing campaigns across multiple channels. Its features include customizable email templates, SMS messaging, web push notifications, and pre-built automations for tasks such as welcome series and abandoned cart recovery. Advanced segmentation enables targeting based on shopping behavior and campaign activity. The interface is designed to simplify campaign creation without requiring technical expertise. Omnisend AI offers marketing assistance.The platform includes analytics and reporting tools, such as heat maps, to monitor campaign performance. It supports integration with various eCommerce platforms, including Shopify, BigCommerce, and WooCommerce. > > Verdict: Rated **4.7/5** by 836 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 836 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Omnisend - **Location**: Western Gateway, UK - **Founded**: 2014 ## Commercial Context - **Starting Price**: USD 16.00 - **Pricing model**: Usage Based (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Angola, Argentina, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Belarus, Belgium, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Cameroon, Canada, Central African Republic, Chile and 88 more ## Features - 2-Way Messaging - A/B Testing - API - Abandoned Cart Saver - Activity Dashboard - Activity Tracking - Alerts/Notifications - Audience Targeting - Automated Responses - Automated Scheduling - Autoresponders - Behavior Analytics - Behavior Tracking - Behavioral Targeting - CAN-SPAM Compliance - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Scheduling ## Integrations (102 total) - 29 Next - 99minds - Adobe Commerce - AfterShip - Alloy - Appy Pie - Argoid - BigCommerce - CartHook - ConvertFlow - Digioh - EComposer - Easyship - Ekoma - Elink.io ... and 87 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Campaign Management Software](https://www.softwareadvice.com.au/directory/2878/campaign-management/software) ## Related Categories - [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software) - [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software) - [Email Tracking Software](https://www.softwareadvice.com.au/directory/4728/email-tracking/software) - [Landing Page Software](https://www.softwareadvice.com.au/directory/4546/landing-page/software) - [Form Builder Software](https://www.softwareadvice.com.au/directory/4464/form-builder/software) ## Alternatives 1. [Brevo](https://www.softwareadvice.com.au/software/18887/brevo) — 4.6/5 (3408 reviews) 2. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17572 reviews) 3. [MailerLite](https://www.softwareadvice.com.au/software/100595/mailerlite) — 4.7/5 (2256 reviews) 4. [ActiveCampaign](https://www.softwareadvice.com.au/software/5398/activecampaign) — 4.6/5 (2561 reviews) 5. [Constant Contact](https://www.softwareadvice.com.au/software/397812/constant-contact) — 4.3/5 (2912 reviews) ## Reviews ### "Great product" — 5.0/5 > **Maike** | *20 March 2026* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Excellent UX/UI and onboarding process with a tonne of constantly evolving features, great knowledge base, continuous learning content. Omnisend has all the features you want (and more\!) combined with a smooth, engaging, intuitive interface. > > **Cons**: The price point is a bit steep for small businesses who don't need or use all the bells and whistles. > > Excellent service and great product overall. Great partner program that pays decent commissions with excellent onboarding and support. ----- ### "A Winning Combination: Great Product & Service" — 5.0/5 > **Verified Reviewer** | *10 April 2025* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Omnisend is an uncomplicated email marketing tool. I've used other softwares before and Omnisend stands out in user-friendliness. Also, their customer service is outstanding, their team is very responsive, which is something that big companies won't give you: a real human on the other side supporting your journey. I hope they don't change that. > > **Cons**: They are focused on e-commerce platforms, heavily on Shopify. You can work with other systems, but there is more technical work to do on your end if you want to connect it to other platforms. > > Great\! It is a great product, all-star customer service and user-focused. Love it\! ----- ### "Using omnisend" — 4.0/5 > **Trevon** | *10 August 2025* | Retail | Recommendation rating: 7.0/10 > > **Pros**: Well what I like the most is Email templates are nice and customizable and the ability to do sms messaging is helpful. > > **Cons**: I don’t have any new dislikes at the moment. My only issue is having to still pay for sms even if you already pay for a subscription. > > My experience with omnisend is good. I’m able to reach and interact with my audience while also getting the data I need to continue to improve my content. ----- ### "Great Service and Support" — 5.0/5 > **Verified Reviewer** | *10 April 2025* | Retail | Recommendation rating: 9.0/10 > > **Pros**: Competitive pricing with free SMS credits, continual product updates and innovation, excellent support. > > **Cons**: Lack of some integrations, however this is improving over time. > > Onnisend has been an excellent choice for us, pricing is competitive and support has been excellent, would highly recommend. The included SMS credits are welcome and perform very well for us. ----- ### "Highly recommend for small businesses and beyond" — 5.0/5 > **Verified Reviewer** | *10 April 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the dedicated strategy team member that help guide me and helps me execute new exciting ideas. > > **Cons**: No technical or logistical cons, pricing is always on our mind but they did come in lower than our previous CRM. > > It's been a really great experience, we've worked with them since August and have had hands on help consistently. It's allowed us to implement more and optimize our email and SMS. ----- Page: 1 / 35\ Next: [Next page](https://www.softwareadvice.com.au/software/100592/omnisend?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/100592/omnisend) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data