Quickbase Reviews

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews
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User Reviews Overview

About Quickbase

Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems. Here's why Quickbase...

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Feature ratings

Value for Money
4.1
Features
4.3
Ease of Use
4.1
Customer Support
4.3

Browse Quickbase Reviews

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Michael
Michael
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/06/2023

QuickBase - Unbelievably easy to use, with near limitless customisation options

It's been a pleasure to use. We switched from GoldMine, and everything from the initial data import, to rethinking how we approach our data layouts, its all been a breeze. Plus the third party plugin availability has been stellar.

Pros

Most CRMs are pretty good nowadays, but as soon as we saw the flexibility of the Quickbase setup... we were sold. Each department is able to have a completely different dashboard, with all the important data within easy reach.

Cons

Unlimited customisation is a daunting thing when you actually start thinking about how you want your interface to work. Thankfully our systems engineer was able to take our wild ideas and show how they might actually look. If we didn't have their help, it would have taken us a great deal longer to get the setup anywhere near usable.

Grace
Grace
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 25/08/2023

Quickbase is perfect for innovative and adaptable business management

Quickbase's ability to grow alongside our needs makes it a great choice for tracking company activities and progress. Quickbase's flexible features can be used by any department in our firm to provide the right data at the right time.

Pros

It's a handy device that can be picked up and utilized with little effort to produce whatever is required. An excellent alternative to full-fledged coding solutions when you wish to keep projects simple. Our increasing company's problems with operational blindness have been eradicated thanks to Quickbase. We are more productive because we have access to channels that allow us to synchronize data in real time.

Cons

Without assistance from support, developers are unable to effectively monitor logs, which can slow down the troubleshooting and diagnosis process.

Kathy
  • Industry: Veterinary
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/09/2024

Houses many important products in one

Used daily and monthly for inventory, budgeting, staff scheduling and forecasting

Pros

Houses many programs I use daily. Staff scheduling and monthly budgeting, inventory management, price increases and shopping, etc.

Cons

Have yet to find an issue, functions well for what it is

Top Quickbase Alternatives

Nathaniel
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
5
Ease of Use
2
Customer Support
2

3
Reviewed on 19/07/2021

NOT FOR SMALL BUSINESS

Negative - leaving a bad taste.

Pros

The features of Quickbase are great. That is undeniable. The features allow for data integrity through the entire creation and implementation of it. User Roles came in handy to keep data secure from within the company. There are a lot of tools to accomplish almost any data point that is trying to get captured.

Cons

The biggest con is the way they have backed my company into a bad position. We had a rep that helped us get a plan that worked for our company, tailored to us. Quick base just came back this year and stated we needed to double our user count and were going to see a price increase on top of user count. So the tailored plan we started with in 2018 was no longer available. We tried to work with Quickbase Account Rep. to no avail. We are now in the process of switching to another vendor. So if you are a small business looking into Quick base, my word of advice is STAY AWAY! They get you using their platform, then you see the price hikes later, like in the middle of a pandemic. Good business model.
-Disgruntled Database Admin

Alternatives Considered

Airtable

Reasons for Switching to Quickbase

We are choosing the other product now. More tailored experience. No min user count.
Carlos
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 23/08/2024

Customizable, Integrated All-Encompassing Software

It has been a pretty good experience; my team has to use it every day and leadership relies on the reporting. We have made some improvements form our first iteration, so it has gotten even easier to use. I created my own "Kanban" view to track my own tickets and I hope to roll it out to the larger team.

Pros

I like the customizability on various levels; customizable views and reports, dashboards, data fields, etc. We integrated it with our database and customized our view of our assigned tickets. The color-coding is a nice feature and also very customizable in different places. The layout of the screen can also be adjusted. Lastly, reports can be built with a user-friendly front-end, and also allows for the user to write the logic themselves. We have not explored all of the features, but are happy with the ones we have refined for our purposes.

Cons

I cannot think of any, except that maybe if you click "Edit" on a record and decide not to make any changes and want to just proceed to the next record, it will force you to click "Save", even if nothing was modified and you just want to proceed to the next record already in "Edit" mode. The only way to proceed is to "Save" (which may or may not apply a timestamp) or "Cancel". If you click "Save", it may enter in a misleading timestamp. If you click "Cancel", it takes you back to the main screen with all of your records and then you have to click in to the next record that you wanted to edit. It is an unnecessary extra step it seems.

Amanda F
Amanda F
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 18/06/2023

Fast, stable, and potent low-code platform

Using Quickbase, we were able to consolidate many formerly separate, time-consuming operations into a single, streamlined system. Our business unit residents are given the freedom to create solutions even if they lack development abilities. We can create solutions more quickly and cheaply than ever before.

Pros

Quickbase has been instrumental in simplifying and streamlining several of our previously tool-intensive business procedures. Quickbase provides a unified environment for teamwork and the creation of workflows, as well as the generation of reports and dashboards for monitoring progress.

Cons

A revamped user interface for the form building tool is long time. The full version has not yet been released, although it was showcased at Empower 2022. Quickbase on mobile devices should be on par with what's available on desktop. More customization options for mobile product displays are needed.

Aykut
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 07/12/2022

A Comprehensive and Cost-Effective Software Platform: My Review of Quickbase

Overall, Quickbase has been very useful in helping us to create custom games and applications quickly and easily. It has enabled us to create custom forms and reports, allowing us to collect and analyze data more effectively. Additionally, the cloud-based platform has allowed us to access our data from anywhere, making it a great tool for remote teams. Finally, the API has allowed us to integrate Quickbase with our existing business processes, providing us with a powerful, efficient solution.

Pros

I like that Quickbase is easy to use and highly customizable. It is a great tool for creating custom games with a wide range of features and options, including mobile access and an API for developers. It also has a great support system and helpful tutorials to help you get started. The fact that it is cloud-based also makes it very convenient and accessible.

Cons

One of the things I like least about Quickbase is that it can be difficult to integrate with existing business processes. It also can be challenging to set up custom forms and reports. Additionally, the mobile access feature is not as robust as I would like it to be. Additionally, there are some features that I feel are missing, such as the ability to customize the user interface.

Alternatives Considered

Zoho CRM and Dynamics 365

Reasons for Choosing Quickbase

We made the switch to Quickbase because of its ease of use and customizable features. We wanted a platform that would allow us to quickly create and manage our data and applications, and Quickbase was the perfect fit. Additionally, the cloud-based platform made it easy to access our data from anywhere, and the API allowed us to integrate with our existing business processes.

Reasons for Switching to Quickbase

I considered a few alternatives when purchasing Quickbase, including Zoho, Salesforce, and Microsoft Dynamics. However, we chose Quickbase because it offered the most customizable features and was the most cost-effective option. Additionally, Quickbase had a great support system and helpful tutorials to help us get started, and the cloud-based platform made it easy to access our data from anywhere.
Verified Reviewer
  • Industry: Food & Beverages
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/08/2023

Quickbase is user-friendly!

Pros

It's super easy to develop new apps and features in existing apps. The support team is readily available, and Quickbase has plenty of resources to help you on your journey.

Cons

There are a few features that could be documented better, and UTF-encoding still has a long way to go, but otherwise the platform works well for my company's needs.

Dnyanoba
Dnyanoba
  • Industry: Pharmaceuticals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/02/2023

Quickbase for management of all work and projects

It is overall very positive experience with Quickbase and it also showing good impact on our business works by saving time, resources and maintain our projects with timelines.

Pros

For each and every types of management of projects, task and any online projects we can use Quickbase. Now a days we can widen its use in many different places as well.

Cons

Search options of projects and sub folders can be even better. Needs to improve Documents management features.

Yulia
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
N/A
Features
4
Ease of Use
4
Customer Support
N/A

4
Reviewed on 05/09/2024

not a difficult software

not hard to learn how to use, but some features need some improvement.

Pros

somewhat easy to navigate through each folder/section

Cons

some difficulty with the search tab, as there is general and specific for each section

Verified Reviewer
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
3
Customer Support
3

4
Reviewed on 12/07/2018

Quickbase has a lot of potential and power, but is possibly a steep investment

It allowed us to replace an old program that was obsolete and no longer supported by the original software developer, and streamline our company's data/workflow needs. However, we have to put up with system quirks we can't afford to fix.

Pros

Quickbase has some flexibility, it can hold a good amount of data, you can set user controls for different users, and it can be customized to fit your company's needs. You can build apps from scratch or find apps others have developed and incorporate them into your system. You can do custom reports for your company reports or data collection, and save these reports in a spreadsheet format. You can filter your reports as well. It's based on laymen's programming language. They have pretty good customer service.

Cons

Quickbase is expensive, especially the more users you have. Some features require paying a higher price each month. Quickbase's biggest downfall is if you have the app(s) customized to do something in your organization, i.e. barcode scanning or advanced reservation capabilities, then that section of the app will have advanced programming language that you might not be able to edit. Our company doesn't have app programmers, so since our app was customized, to make significant changes we'd need to shell out big bucks to one of their third-party developers, or we'd need to have a staffer who could make changes. However, different companies have different workflows, so there have been instances where even Quickbase customer support couldn't make a change to what the third-party developer created, so your own company's programmer might even be at a loss. This was very frustrating for our company since we were led to believe we'd invest more money upfront and then just pay to maintain the software and have the support we needed so the app would grow with our company, not end up costing more if we needed changes. If you're a big corporation with lots of money, this is probably the way to go, but if you're a small company you might want to think carefully before investing in Quickbase for anything requiring customization.

Nick
  • Industry: Facilities Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 07/11/2017

An essential Project Management software.

A major benefit is being able to keep track of all your files in one place. Then taking that data in those files and converting it into reports and charts.

Pros

This software will bring you and your origination into the 21st century. What is considered the "norm" are Excel files and sheets. Well with QuickBase, the software allows the user to create Apps. What these apps can do is create an entire realm of excel sheets into one application. This eliminates the need to save and send and keep track of one or many excel files. By have one application house all of your files any user can log into QuickBase and continue to works where the last person left off. No need to save and send and wait on some else to finish their part. All the data the lives inside these apps are in a "live" state and the data is shown in real time. The other good part about QuickBase is all this data can be converted into reports and charts, allowing the end user to display visual aids to meet needs.

Cons

There are a few minor cons however I will not write them as they are mainly just pet peeves of mines. I would say one con is, it will take some time for a new user of this software to start building applications. Now I am not saying this is a long process if the person is willing to learn they will learn rather quickly. QuickBase also offers what is called QuickBase University, user can join this online training course to help rapidly learn how to use this software.

Albert
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5
Reviewed on 10/09/2021

Quickbase is a Game-changer for Small Business Management

We have automated workflows and processes to reduce human error, especially in relation to deadlines and follow up tasks; we have been able to analyze our business in detail and make better informed decisions; we use quickbase in every aspect of our varied business - to process real estate transactions, compile and analyze business data, coordinate and run government grant programs, coordinate constructions projects and more.

Pros

Easy to begin immediately creating and customizing workflows and reporting; creates immediate and quantifiable time and resource savings. Automations increase these efficiency gains immensely and are easy to use.

Cons

Integrations and automations are extremely powerful tools that exponentially increase the value of quickbase but the switch from automations to pipelines presents a major issue in that pipelines are not intuitive or easy to use for the low-code manager. Without an easier to understand interface and/or much better documentation and support, the elimination of automations in favor of pipelines could be a major detractor from the usefulness of quickbase.

Mark
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 09/08/2023

Quickbase: The Low-Code/No Code Platform that Gets Results!

Overall, Quickbase has done a good job at eliminating multiple spreadsheets that were previously used for project management. They are very receptive to clients' needs and actively encourage product feedback, so they continue to morph the product into an even better one.

Pros

Quickbase makes it simple to develop new applications and reports as the business needs change. The UI can be customized as much as you're willing to take it and it certainly beats having to use a spreadsheet!

Cons

Their Pipelines product (formerly CloudPipes) is a good way to automate processes within other QB applications as well as external systems, but it's still missing some features that are very nice to have (like real-time error processing and ways to rerun only certain failed steps).

Marlon
  • Industry: Outsourcing/Offshoring
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/11/2022

Quickbase for Manager Review

It will integrate to salesforce and it is very great product to use for daily task as a sales manager.We have guides to follow and scale to rate and quickbase really help us see and determine the standing or status of every agent. I love it.It can integrate with other tools such as excel, salesforce and others that help with making work super easy for us managers.It also help business track commission and compensation of agents since we are at sales. This is really helpful. Thank you Quickbase

Pros

It is easy to complete and do my task, it has organize tabs and columns for me to use for my coaching logs and performance standing of my agents on a daily basis.I can access and control quickbase as ease and can also provide designated permission to people who can access certain tabs or tasks. It is well designed.

Cons

I didn't see any least in quickbase, as manager this is the product that we need in our program and it helps me a lot.

Ahuva
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
5

4
Reviewed on 03/08/2023

Quickbase Review

Pros

I most appreciate the ease of deployment, as it's gratifying to see the immediate results of changes made to the app. I also find the option to integrate custom code to be very useful. For simpler apps, it's convenient to utilize the native low-code system, but if I need to provide more customized solutions, I can easily implement my own code and integrate it with my Quickbase app.

Cons

When data sets grow to a certain point, there is a noticable slowdown, and features like formula queries no longer work reliably. I also find that new features are often released with unresolved bugs and issues.

Verified Reviewer
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/11/2019

A Lot of Functionality and Options when Building on top of QB

Has truly been excellent the majority of the time. Minor hiccups, like anything, along the way, but now we have a good plethora of applications and functionalities spread across a growing company and QB has adapted well and increased their response time with any issues identified. It has been a while since any sort of major incident has come up.

Pros

The flexibility, ability to query reports on demand, employee tracking, internal applications that are able to be built off QB, along with many other internal applications. Able to easily code alerting to employees based on alerts, allow them to manage assignments and tasks, keep track of their projects and schedule, and ultimately save our company money.

Cons

Reliability on services is sometimes difficult. If something breaks, you will need to understand what is broken and alert Quickbase. There is only so much you can troubleshoot before waiting on QB.

Verified Reviewer
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
3

5
Reviewed on 13/02/2019

Excellent tool, but licensing and pricing make it less ubiquitous

Pros

QuickBase is an incredible tool for modeling business processes. I've seen it used for everything from small TODO lists, where a tool like Asana is overkill, to running the inventory and procurement process for Fortune 500 companies. It's sweet spot, though, is providing a way for small teams to customize their business processes. For this, it's an incredibly valuable tool.

Cons

The pricing and licensing makes it tough to get started. This is a tool that would benefit from a large store of apps. Like a connection to Asana or Trello, the ability to push GPS coordinates from a cellphone (for field service operations), etc. It's hard to get started developing these because they don't have developer accounts, and the trial is only 30 days long.

Michael
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 25/06/2021

Quickbase helps keep my projects on track and on budget

Pros

I might be out of the norm here for Quickbase, but my team primarily uses it as a ticketing solution. We work with departments across my organization that require our team's knowledge and expertise, and keeping track of requests and tickets before Quickbase was a pain. I relied on my team to mark their own requests and to share them with others, but sometimes requests or tickets fell through the cracks. With Quickbase, I can stay on top of my team's requests and delegate tasks where appropriate.

Cons

Quickbase is feature rich, but it is not the prettiest software I've ever used. While I do appreciate the simplicity, the UI/UX might be a turn off for new users just learning the ropes.

İbrahim
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/10/2022

Easy to use

Pros

It has a database-oriented approach. It can also be considered as an online database. An ideal solution for people who use Excel. By creating a table with the web interface, you can automatically insert your excel data into it. You can create your own query screens, report screens, and even form entry screens with a single click. It is so useful. By switching to the mycustomapp tab, I can create as many tables as I want. I can make my changes by adding the columns I want to the tables.

Cons

Unable to define complex business rules. Only when entering the form, rules about the fields of the table can be defined (Required field, amount must be greater than 100 etc.).

Jose
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 06/02/2023

Detailed Oriented Management

Pros

Capabilities for keeping track of overall activities within the organization, centralizing most of contracts and related documentation is highly appreciated.

Cons

The learning curve can be difficult on training stages, but once the team is comfortable using the platform there are no major complains

Alternatives Considered

Odoo and monday.com
Verified Reviewer
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
N/A
Features
3
Ease of Use
5
Customer Support
N/A

4
Reviewed on 08/12/2018

Simple Platform - Limited Applications Available

Pros

The platform is simple. It encourages organizations to use single sign-on for access to many of the tools needed during the work day. These tools can consist of booking travel, reporting expenses, hotel website, airline websites, file sharing tools, 401k information, benefits, links to where policies are shared, internal scheduling, etc. Lots of positive notes on the ease of use side, however, not all applications are supported.

Cons

The platform itself is well built, however, the improvements on allowing many more solutions to be integrated on this platform could be better. It has served our company just fine for now though.

Fanny
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/05/2020

Poor experience

Pros

Poor software, moving to Salesforce software.

Cons

Constant error messages after editing your data

Patricia
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 05/01/2017

Quickbase is the future of Databases

If you are looking to streamline your data and have it available for all your company to have access at their fingertips... this is the application you need. We are a large Fuel provider and have started utilizing Quickbase applications for purchase orders, fleet management, parts returned, functions tremendously saves, etc. It has unified processes within the company that were never able to stick before. Data is retrievable quickly for instant answers. We learn from it every day and it has functions tremendously. Easy to use to develop apps for simple tasks or complex customer databases. Everyone should be using Quickbase!

Pros

The convenience and ease of the drop down functions to input data and then search it a plethora of ways for easy quick answers

Cons

Quickbase should provide more training and or tips that are easy to find and follow without having to pay for a seminar.

Trish
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 07/02/2018

QuickBase is the lifeline of my daily tasks! Any answer I need, QB holds the answer!

QuickBase has allowed us to streamline purchasing of numerous departments into one place. Easy reference to who, what, where, and how much is at everyone's fingertips. Tracking of parts, vehicle fleet info, uniform request... we have it all right there and it is so valuable.

Pros

Easy answers at your fingertips to all your data. Organizing your purchasing, fleet, employees is a snap. Creating an app to is simple and quick. The functionality of the database makes our business efficient and provides quick answers.

Cons

I wish there was more help from QB regarding app building rather than contracting out services. When you need guidance and direction, they should be able to help you on the spot to create and correct your app to get you up and running.

306 reviews