User Reviews Overview
About Guusto
Guusto makes it easy for HR Leaders at companies with 200+ employees to consistently reward great work and shape amazing culture. Now the #1 HIGHEST RATED recognition platform on G2! Start with a FREE ACCOUNT and being sending...
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- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for Free Trial
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Review Source
great product!
Pros
efficiently beneficial platform for ensuring employee recognition happens consistently.
Cons
not applicable. I am new to this platform.
Alternatives Considered
AchieversReasons for Switching to Guusto
participated in webinar where features were demonstrated- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
A Simple and Flexible Gift Card Platform
I was able to quickly set up an account and start using the platform without needing a demo. While there were a few initial hiccups, I was able to easily resolve them. For example, I accidentally created two workspaces, but I was able to repurpose the second one after familiarizing myself with the dashboard.
I appreciate that Guusto allows me to manage transactions for two separate companies, each with its own funding and reward options, all under a single login. After just one day of use, I'm confident that Guusto is the perfect solution for my needs. It's a simple platform that enables me to reward both internal and external customers with a variety of gift card options. On top of all that, Guusto has attractive pricing options.
Pros
I liked the platform's flexibility. First, I can set up gift links for one recipient or many. Second, I can select one gift card option or have the recipient choose a gift from many options, including eateries, travel, and retailers. Third, I can fund my account via credit card, bank transfer, wire, etc.
Cons
I wouldn't say I liked paying the convenience fee to fund my account with a credit card but this was not a dealbreaker; it is business. However, there are options to fund your account for free.
Reasons for Switching to Guusto
We were seeking a straightforward platform that would allow us to easily share gift card options with recipients. Our goal was to provide flexibility, enabling individuals to choose gifts that align with their personal preferences. We weren't interested in a complex engagement platform; we simply needed a tool to facilitate gift-giving.- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Pretty good product with some improvements needed on the redemption side
Generally my experience is pretty good and I find it easier to send than to redeem rewards.
Pros
I like being able to reward colleagues and thank them for their contributions. I like being able to send to multiple folks simultaneously and the functionality of splitting funds when sending them out.
Cons
The interface to redeem is not super user-friendly. I once tried to redeem $65 in amazon gift card and it never went through to my amazon account. When I followed the instructions, Amazon system said the code had already been redeemed and when I followed up with Guusto, they said there was nothing they could do about it. So it was just lost in the ether.
Top Guusto Alternatives
- Industry: Packaging & Containers
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Guusto is great for large corportations!
Guusto has boosted our employee engagement and makes them feel more recognized.
Pros
Guusto is a great and easy way to recognize someone in a matter of minutes and a matter of seconds of them receiving it. It is also good for a large corporation to recognize someone who may not be in the same building as you.
Cons
I wish Guusto has more of a range of gift cards besides just Walmart, Starbucks and Home Depot. Which they were more region specific.
- Industry: Food Production
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Convenient and easy to use!
Pros
Streamlined and easy to use for employee rewards
Cons
sometimes difficult to find the reports I need
- Industry: Capital Markets
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Good rewards program
Pros
Easy to use platform. Good selection of cards for people to choose from.
Cons
Can't say there is much I don't like about it.
Alternatives Considered
PerkboxReasons for Switching to Guusto
Better system overall, suited our needs very well.- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Guusto for the Win!
Guusto has alleviated alot of manual processes that used to be involved with rewards and recognition. It has made everything easier!
Pros
I love how easy it was to implement and how easy it is to administrate a program through Guusto.
Cons
We haven't yet had any negative experiences using Guusto.
Alternatives Considered
KudosReasons for Switching to Guusto
Price point and ease of use were by far superior to other products.- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Great way to reward others
I like the ability to send and receive rewards for company participation and events.
Pros
I appreciate the functionality and usability
Cons
I haven't found anything I do not like about Guusto.
- Industry: Retail
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
My Guusto experience
I have had a great experience with Guusto, I have sent and received points in a timely manner.
Pros
I like that gift are distributed out to associates quickly through Guusto.
Cons
There is nothing that I like the least about Guusto, the service is outstanding.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Amazing for Quick Recognition
Amazing because its quick and easy . All my colleagues loved it
Pros
Fast and easy as some time i don't have time to get actual gift card
Cons
Nothing , its cool to have such easy access to gift card
- Industry: Construction
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Great idea and so easy!
This allows me to give rewards that are meaningful to employees. We provide high productivity rewards to our employees and prior to discovering Guusto we were giving them "swag", however; all our employees now have more than enough hats, mugs and jackets. We needed something new and meaningful to them and this works so well!
Pros
This platform makes rewarding employees seamless and easy. It allows employees to use their rewards in ways that are meaningful to them, and their families. Also, the customer service I have received from Guusto has been incredibly quick and always helpful. I also love that I did not have to set up individual accounts for all of my employees - just email them a reward!
Cons
So far, I haven't found anything that I don't like about Guusto.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
"Guusto: The Perfect Solution for Consistent Employee Recognition in a Hybrid Workplace
We've been using Guusto at our company for over three years now, and it has become an integral part of our employee recognition program. The platform is incredibly flexible and easy to use, making it simple to send gift cards for birthdays, anniversaries, and other milestones. Our employees love it because they can choose from a wide variety of retailers to redeem their funds, ensuring that their rewards are always meaningful and personalized. Guusto has truly enhanced our ability to recognize and celebrate our team's contributions in a way that resonates with everyone
Pros
Guusto solves the challenge of celebrating and recognizing employees in a hybrid work environment by providing a flexible and consistent platform. As a hybrid company, it's crucial for us to ensure that all employees, whether they are working remotely or in the office, feel equally valued and appreciated. Guusto allows us to easily send digital gift cards to employees for various milestones, ensuring that everyone receives the same level of recognition, no matter where they are located. This consistency in recognition fosters a strong sense of inclusion and appreciation across our entire team, enhancing employee morale and engagement.
Cons
Overall this is a great platform that we love to use. It would be great if there were more retailers to choose from but the current list is really good.
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
GUUSTO --Efficient Gifting Platform with a User-Friendly Interface
My overall experience with Guusto has been quite positive. The platform is intuitive and easy to navigate, making it simple to send and manage gift cards. I appreciate the customization options for rewards, which allow businesses to tailor their recognition programs effectively.
Pros
What I liked most about Guusto is its user-friendly interface, making it easy to send and manage gift cards. The platform's flexibility allows businesses to customize rewards and recognition programs
Cons
The limited reward options , they can add more merchant where the gift card can be redeemed
- Industry: Warehousing
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Rewarding your Employees?
Guusto has helped our company show recognition to employees for going above and beyond the typical daily assignments.
Pros
Guusto allows all employees to participate, recognize, and reward, their peers, employees, contractors for all of the things we often forget to take the time to mention. Recognition allows your employees to feel appreciated and good about being a vital part of a team.
Cons
Depending upon the reward amount, your options for gifts changes.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Guusto is certainly what we need more of in this world right now!
I am very happy with the way Guusto gets our team excited to share something good about one another. ITs pretty easy to focus on the things we struggle with on a day to day basis that this is the perfect way to shift that focus to positive impact members of your team have.
Pros
Its a fun and easy way to share cheers for your peers! Also providing Water to people who dont have access to it in the process!!!
Cons
Havent come up with anything yet. We use it on a weekly/Daily basis to let each other know how great a job they are doing.
- Industry: Insurance
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
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Review Source
Stacie Cooper's Average User Review of 2024
Easy to use functionality of sending and receiving gift cards at the convenience of your computer saves time and the landfill. I love the customizable messages you can include, but I think if you can customize the look of the gift card, that could add that extra touch of personality.
Pros
Conveinence of sending or receiving gift cards digitally is eco-friendly and considerate of others time spent cashing them in. The plethora of choices of different vendors are a great way to ensure the recipient gets the gift they want.
Cons
The dashboard interface seems like it needs a fresh coat of paint and the shout out function could use some kind of integration with Teams to allow more people see the recognition others are getting to better celebrate as a company!
- Industry: Human Resources
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
One Easy Platform
After visiting many different accounts with in our company, I heard over and over again that employees felt sometimes that their leaders didn't like them or appreciate their work. When I would talk to the leader they bosted about that same employee being a great employee, but never actually told them that themselves. The leaders didn't know the best way to consistently recognize their employees and now with Guusto they know exactly where and how to show their appreciation.
Pros
Since the implementation of Guusto, many of our local leaders have been able to easily and consistently provide positive recognition to all our users. It takes just a few minutes to make a post and share it with that person and their leaders if not one of your own. We have definitely seen an improved work environment and healthy competition to get more recognition and rewards.
Cons
The admin, when setting up birthdays, is defaulted to be the top person every month for recognition so no one else can be number 1.
- Industry: Real Estate
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
GUUSTO ~ the perfect gift idea!
I have used the GUUSTO rewards system for many years...it is my go-to way to say a quick thank you to my clients and colleagues for their support and business.
Pros
The GUUSTO gift giving system is so simple and convenient to use. Recipients always appreciate receiving their awards which they can collect, accumulate and use at a location of their choice. No gift cards in the mail - plus confirmation when received. Great system!
Cons
Nothing really accept the worry that some recipients that may not be as tech savvy may find redeeming their rewards confusing.
- Industry: Computer & Network Security
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Excellent experience
Excellent experience! I recently used this platform and was genuinely impressed with its variety of vendors. No matter what you're looking for, it seems like there's always a great selection to choose from. The platform itself is very user-friendly, with an intuitive design that makes it easy to navigate even if you're not particularly tech-savvy. Overall, it's a convenient and efficient solution for finding high-quality vendors quickly. Highly recommended for anyone looking for a smooth and hassle-free experience!
Pros
I recently used this platform and was genuinely impressed with its variety of vendors. No matter what you're looking for, it seems like there's always a great selection to choose from. The platform itself is very user-friendly, with an intuitive design that makes it easy to navigate even if you're not particularly tech-savvy. Overall, it's a convenient and efficient solution for finding high-quality vendors quickly. Highly recommended for anyone looking for a smooth and hassle-free experience!
Cons
Limited Global Reach: Guusto could expand its vendor network to better support international teams, making it more useful for global companies.
- Industry: Logistics & Supply Chain
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Good review
I love gustoo it has helped me through tough times by saving up the money i'm gifted
Pros
easy to use , allows you to reward hardworking people with something they can use .
Cons
I do not like the catalog its to small and a lot of the shops aren't everywhere .
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
A Great Employee Recognition Program
Pros
Guusto is an excellent platform for rewarding team members. We used often when our team members go above and beyond in their roles, and it is such a delight for them. It is very user friendly and allows the recipient to select what gift card they desire, which is such a treat for them, instead of receiving one for something they don't like. Customer Support is also a great help, I once had an issue and it was resolved within 1 hour tops.
Cons
I don't like the fact that if someone CC's you on a Guusto gift, it makes it look like it is coming to you, and you can redeem it. Especially when most people do not look at the CC/To sections in an email.
- Industry: Consumer Services
- Company size: 201–500 Employees
- Used Monthly for 2+ years
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Review Source
I love Guusto!
I've been using Guusto since 2022, so a little over 2 years now and I love it!
Pros
I like that our management team is able to reward us and we can redeem the Guusto bucks for gift cards at many of the top companies in the US.
Cons
I don't have any complaints when using Guusto.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Guusto is great!
Other than the issues I mentioned above, I love Guusto. Such a great concept!
Pros
It's easy to use and there are a lot of retailers to choose from. It's so much better for businesses to utilize because they aren't limited to a retailer such as Starbucks. Maybe someone isn't a coffee drinker. Choice is always better!
Cons
Because you are locked into a retailer once you've selected it, I've waited until I know that I'm going to go there to spend my gc. On several occasions I have selected a retailer from the list, then it said the retailer I selected was experiencing issues. One was Safeway, the other was The Home Depot. That's been frustrating.
- Industry: Warehousing
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Incredible Rewards Program
Wonderful program to recognize your team, your peers and have fun!
Pros
The ease of use and flexibility to mix rewards and the huge selection of partners.
Cons
I waited this long to start using it. It is so easy for everyone. It’s a no brainer.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
An Exceptional Tool for Employee Recognition and Rewards
Our overall experience with Guusto has been outstanding. It has transformed our employee recognition program, making it easier to reward employees and track the impact of these rewards on engagement and satisfaction. The platform’s reliability and the diverse options for rewards have made it a favorite among our team members.
Pros
Guusto is incredibly easy to use and provides a wide variety of gift card options, which makes it simple to recognize and reward employees in a way that is meaningful to them. The platform’s seamless integration and excellent customer support have made it a valuable tool in enhancing our company’s culture.
Cons
While the platform is generally intuitive, the reporting features could use a bit more customization to better fit specific needs. Some first-time users might also require a brief tutorial to navigate all features efficiently.