Google Drive Reviews

4.8
Overall rating
Reviews

4.8
Overall rating
Reviews
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User Reviews Overview

About Google Drive

Google Drive helps users store company data in one place. Users can access files from desktop and mobile devices and control how team members share these files. The platform provides a central admin panel, data-loss prevention...

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Feature ratings

Value for Money
4.7
Functionality
4.6
Ease of Use
4.7
Customer Support
4.4

Browse Google Drive Reviews

27,778 of 27,779 reviews
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Bonnie
Bonnie
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/01/2025

Great option for small business file management and for personal use!

I've been using Google Drive for many years for managing files for my small business as well as my personal files. I use it every single day for work, and enjoy how easy it is to stay organized, share files or folders with others, and limit who can view/edit/access those shared files and folders. I think it's overall very easy to use if you are at least minimally tech savvy.

Pros

From someone who is tech savvy, I like the ease of use from any device and capability to share files with several people on varying levels of engagement. It has been a great product and cost effective for my small business but I also use it for personal file management.

Cons

Some of my coworkers and constituents aren't as tech savvy and sometimes struggle figuring out how to use it on their phone.

Alternatives Considered

Slack and Basecamp

Reasons for Switching to Google Drive

It was more cost effective and easier to implement without a steep learning curve.
Verified Reviewer
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
3
Customer Support
3

5
Reviewed on 14/01/2025

Your everyday tool for sync-work

Whether I need to do collaborative work with Draw.io for example, or if i have to do a GroceryShop list with checkboxes to check later in my phone, i use google drive for that. I can arrange my folders the way i want, even with files that don't own but are shared to me by creating shortcuts. If i'm ever at the computer, more times than not, i open Google Drive as well.

Pros

It's a platform that is always online, with very high quality tools and an overall very high quality aesthetic including it's functionality.
It can be used in almost all browsers.
You can have your files almost instantly available everywhere and synchronized

Cons

Probably doesn't work well in older computers.
All of it's tools are web based and there is no desktop application (aside from the one that syncs up your files in your computer)

Heather
  • Industry: Airlines/Aviation
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
5
Customer Support
0

3
Reviewed on 07/01/2025

Does basic file sharing

Overall it’s good for sharing large files and allowing others to edit

Pros

I like that you can upload and share large files with others.

Cons

It’s very plain, I wish there was more customizable features

Top Google Drive Alternatives

Aditya
Aditya
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 30/01/2025

Best Cloud storage for Collaboration and file sharing

Google drive has been an incredibly helpful tool in my day to day office work. I use it daily to store and share sheets, and documents. I have not found any other cloud storage service that is as safe and reliable as Google drive

Pros

How easy it is to collaborate with each other. I can share the file with anyone and access it anywhere, Whether on phone or laptop

Cons

Most of the things about Google drive is good, but still I would like if they can increase free storage space more than15 GB

Raymond
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/01/2025

The best free cloud based data storage available.

Probably the best file repository software you can get for free. I have been using it since it's inception and it has only gotten better.

Pros

Even on slower connections uploads are relatively fast with no data loss.

Cons

The lack of virus scanning on larger files.

Alternatives Considered

OneDrive

Reasons for Choosing Google Drive

More storage space for less cost. Easier access and ability to download when and where I needed to

Switched From

Box

Reasons for Switching to Google Drive

There were too many restrictions with the Microsoft product at that time.
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
3

4
Reviewed on 28/01/2025

Easy to use Cloud Storage which is built for practical use!

Excellent Storage solution with plenty of integrations

Pros

Its easy to use UI makes it really useful for personal as well as business purposes, the free 15GB is more than sufficient for people with personal use and knowing that Google has less chances of crashing, i know i can access my files from anywhere in the world

Cons

Search Indexing is not up to the mark, it takes time to search files. Also the it zips the folder which takes a lot of time while downloading, the download also has a limit of 2gb where it scans for viruses, these are some drawbacks but can be overlooked when compared to the pros

Alternatives Considered

OneDrive

Reasons for Switching to Google Drive

Organisation preferred Microsoft Suite, still used GDrive for personal use
Kira
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 13/01/2025

Google Drive Makes everything run smoother

I have been using Google Drive personally, and for business for the last 6 years now, and I am so impressed with it.

Pros

Allows use to access files, from any device, anywhere, anytime. Also looks extremely professional when using for business.

Cons

Nothing really, as there is a free version, and a paid version.

Rahul
Rahul
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/01/2025

Drive your way with Google Drive

My Overall Experience was great and I was able to do most of the things quite easily like transferring files and also have my extra cloud storage.

Pros

The feature I like most in Google Drive is to store my files in cloud storage and also sharing files without degrading their quality.

Cons

The thing I don't like about Google Drive is that the upload speed is not that good which makes uploading big files time taking

Johannes
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
1

5
Reviewed on 30/12/2024

Making Collaboration easy

I have to admit: I love the Google Drive.
My tendency is to avoid Google and use Microsoft OneDrive, but over time, Google Drive succeded because of it's ease to collaborate & share with others.

Pros

The ability to cooperate with others. Making the sharing easy & fast.

Cons

Hard to say. I can't really think of anything right now. Maybe the ease (or not so ease) of bulk-editing.

Kalpit
Kalpit
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 19/01/2025

Google Drive and its working

Overall experience was great as it helped a lot with file transfers and storing files and I didn't face any problems while doing those things

Pros

The thing I like most is that I can share a lot of videos and photos to someone else without loosing quality of the images and also I love the the extra storage.

Cons

I don't like the upload and download speed as it is very slow and takes a lot of time to upload or download big sized files

Courtney
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
1

5
Reviewed on 22/11/2024

HUGE fan of Google Drive and the associated products!

I'm a HUGE fan of Google Drive, Sheet, Docs, Slides, etc.. They are so easy to use and we LOVE it!

Pros

We use Google Drive, Sheets and Docs all the time for our work and I don't why people use anything else. Makes it easy to use any device, constantly syncing, showing the revision, it's free and can be shared with anyone with a google account and that access removed as needed. I'm always surprised when people don't use Drive because it's that amazing!

Cons

There are a few features not offered that Microsoft does offer like being able to mail merge and print labels but usually we can find a free add on. But it's rare that we run into something that Drive products can't do.

Alternatives Considered

OneDrive and Microsoft 365

Reasons for Switching to Google Drive

It's free and constantly syncs and can be used by multiple people at a time.
David
  • Industry: Religious Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 15/10/2024

The Gold Standard

Google Drive provides an affordable and simple to use solution for almost all cloud storage needs.

Pros

Seamlessly syncs and stores files to be accessed across a wide variety of devices.

Cons

No option to have information stored on Canadian servers alone.

Alternatives Considered

OneDrive and Sync.com

Reasons for Choosing Google Drive

Google Drive is much more intuitive and functions exactly the way I expect cloud storage to work.

Switched From

OneDrive

Reasons for Switching to Google Drive

In conjunction with Sync.com, we chose Google Drive because of its cost, features and ease of use.
Skyler
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/11/2024

The perfect cloud storage solution!

I use Google Drive for EVERYTHING - from Google Docs to family photos. I love that I can easily access my files via different devices and that the storage space is FREE! I canceled my Dropbox because I rely on Google Drive for all my cloud storage needs!

Pros

I absolutely love Google Drive! Why?

- FREE
- Enough storage for all of my needs
- Easy to use & syncs across devices
- Simple to invite people to collab or share a file

Cons

I don't have anything I don't like about Google Drive! I recommend it to all my friends.

Mohamed
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
4
Customer Support
5

4
Reviewed on 18/11/2024

Google Drive Overall Experience

I have Google Workspace at my company, and Google Drive is one of its services, and from my experience, I find it to be a good experience on one hand Prices, Storage space, Google Support
It is present in most Android phones, which facilitates the task of dealing with employees

Pros

Google Drive is distinguished by the fact that it is one of Google built-in services on most Android devices and provides 15GB in the Free Plan in addition to the ability to upload WhatsApp Backup to it easily.

Cons

I faced many issues with Google Drive like
1- Slow uploading files
2-Do not scan files that are large in size
3- It does not support Sync via Network Path compared to other competitors that support this feature

Alternatives Considered

MEGA

Reasons for Switching to Google Drive

Because we have Google Workspace, which includes company emails and many other services such as Gemini, Google Chat, etc..
Anne
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 06/12/2024

Google Drive is essential

I use Google drive every single day. Comes with 15gb free memory. Would love for the memory storage increased at no extra fee.

Pros

Easy to use, able to open various file types Documents, PDf, spreadsheets, photos, etc.

Cons

It is not considered secure. Not easy to request signatures on documents.

Adelia D
Adelia D
  • Industry: Machinery
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2024

Google Drive is the most secure cloud vault for storing files.

Google Drive has given me a very secure cloud vault for keeping my files secure and helps me to keep all my files well organized for ease of access whenever I need to use them. Google Drive very advanced security features allows me to keep my files very safe from any sort of cyber threats whether malware or unauthorized access.

Pros

The security in Google Drive is on another level making it the most secure cloud vault for keeping files and documents. It allows me to keep my files sorted and organized making it easy to access them when I need them. Google Drive back up tools are very effective and makes it easy to access any accidentally deleted file.

Cons

I have ticked all the requirements boxes with Google Drive and I have been left with nothing to hate it about.

Verified Reviewer
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/12/2024

Best for data availability on any device.

My experience with Google drive is excellent.Recently my laptop broke and I thought I have lost all my data but thanks to google drive it's save.also sharing work has become very easy. It saves a lot of time

Pros

Data storage at one place and availability on every device

Cons

So far I am satisfied yet they can offer some more data storage

Heather
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
2

4
Reviewed on 17/01/2025

Google Drive nothing special

My overall experience was neutral there’s nothing that really stands out to me that makes me say this app is my go to hands down #1 every time and it’s really annoying about the manual upload of the files if they could fix that I would probably use it far more than the once or twice a year that I use it now

Pros

I like how it is automatically linked to my Gmail and other Google accounts so that I have everything linked together and its super easy to use to a point

Cons

The way that the files are stored they aren’t in any sort of order a file with today’s date would be at the very end next to a file that has a date from 4 years ago. Also I don’t like how you have to manually upload all the files that you are wanting to store on drive that’s just a tad bit annoying.

Joe
  • Industry: Higher Education
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2024

Google Drive, the safest place to keep files.

Google Drive offers the safest files cloud storage space that help keep all my files both personal and work files safe. It makes it possible to access my files from any device. My experience with Google Drive has been a fantastic one and i have had great success storing and managing my files and documents.

Pros

Google Drive has the most advanced security features for data protection that help keep all the stored files and documents safe from any malicious attacks in likes of malware. It help categorize and organize files making it easy to access them. Uploading documents and files to Google Drive is very easy. Google Drive also has a file sharing function that help share files securely directly from the storage space. It offers very efficient file backup options that allows easy retrieving of any accidentally lost file.

Cons

There is nothing least helpful in Google Drive. All features are efficient and has never failed.

Mary E
Mary E
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 19/10/2024

Essential tool

It has everything I need for personal/work storage and collaboration.

Pros

It supports several types of formats which is very important, from simple images and PDF to other types of documents. I can also configure privacy settings for access and collaboration. I have used google drive for years and without a doubt its most favorable feature is the synchronization; it is fast and it is secure, it gives me the freedom to access my files from any of my devices.

Cons

It is simple and if you are going to work on a large scale with this cloud service you will have to pay, but it is not a disadvantage as such, only that its basic and free version is more than enough for moderate use over the years, not business, anyway it is still affordable compared to others.

Olden
Olden
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/06/2024

Google Drive: Efficient software and user friendly platform for storing and sharing documents.

My overall peak experience with Google Drive has been great,I appreciate the platform's ability to access my documents, photos, videos, spreadsheets and other vital presentations from any device with an Internet connection anywhere and anytime.

Pros

What I did like about Google Drive ,is these common features that it's simple to use,collaboration tools, large storage capacity,and seamless integration with other Google services.

Cons

One of the frustrating thing about Google Drive is the limited storage space available for free accounts.

Caitlin
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/06/2024

Google Drive is perfect for freelance writers

Google Drive works perfectly for everything that I need it to do.

Pros

I use Google Drive for a variety of things. I use it to store work related files such as copies of my articles from my WordPress blogs and drafts of my book manuscripts. I also use it to save articles and newsletters that I want to read later and I also use it for personal use to track my penpal letters when I send and receive them.

Cons

Sometimes if someone shares a file with you and when you click remove from view to remove it from your drive if you don't need it any longer, a lot of times the file will reappear once you refresh the page.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2024

GD in Action 2024 Wrap-up

Impressive architecture tailored for robust and advanced cloud docs creation, sharing and collaboration.

Pros

Generation of high-quality HTML5 documents which we integrates with other tools like zoom, slack, Microsoft Teams and email to share to respective individuals.
Cloud database syncing and high-volume files sharing.

Cons

Nothing to say less since GD makes it more effective than all offering similar services.

Janet
Janet
  • Industry: Market Research
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/01/2025

The Best Drive

For me, it is a great platform to work with, and its simple user interface made it easy, and integration with other platforms also helped me to complete my daily tasks.

Pros

I have been using Google Drive for the past 7 years, and it is the best platform to store photos, emails, and many more. It helped me to share files and collaborate with other workspaces. It provides me security and privacy of files, so I don't need to worry.

Cons

Storage space is less, 15 GB, which is really less for me; I had to buy an extra 100 GB for my data, as the storage was full and I wasn't receiving emails.

Rudi
Rudi
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/07/2024

"Google Drive" Popular Cloud Storage Solution Worldwide

At first, I only saved documents, photos, videos, and other files using an external hard disk, which was very inconvenient. After the appearance of Google Drive, most of my files are stored using the Google Drive service. Thank you, Google; success is always for you.

Pros

1. The user interface is friendly, so navigation is easy
2. Excels in Collaboration, thereby increasing teamwork productivity
3. Free Storage, 15 GB
4. Integrated with other Google applications
5. Available for various platforms so that it can be accessed from various devices

Cons

1. Limited storage, only 15 GB
2. Dependence on an internet connection
3. Concerns about privacy

27,778 reviews