TalentLMS Reviews

Pros

+ Customer service is timely and helpful
+ Platform is affordable
+ Easy-to-use interface for learners, instructors, and administrators
+ Mobile app included
+ Numerous customizable features
+ Separate 'branches' for training, enabling access for different groups

Cons

- Smaller details within course building are not customizable, or not easily customizable

Pros

How easy and simple creating courses and enrolling people really is. I honestly believe that any platform that benefits the user experience is good enough to give it a try but I was blown away by how simple getting things out there was.

Cons

Customization is a bit hard for beginners like me. This is the first time I'm the admin of a LMS, and they do have a great help / knowledge base system and sometimes I need to do some digging to get to the right answer. Luckily there's a very active community that usually points me in the right direction when I miss some of that help.

Alternatives Considered

Moodle and Docebo

Reasons for Choosing TalentLMS

We needed a better customer/end user experience for our learners and TalentLMS is delivering.

Switched From

Moodle

Reasons for Switching to TalentLMS

It's ease of setup and use, it's price point and the overall feedback we got from different people we consulted with just made it obvious that was the right platform for our customers and our business size.

Pros

It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.

Cons

I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.

Alternatives Considered

Docebo

Reasons for Switching to TalentLMS

It was cheaper.

Pros

I have been an intensive user of Talent LMS. I have been using it for more than 3 years now and with many clients. I love its UI and its back-end and how easy it is to navigate its different pages and build content and courses. I believe reporting is one of the strongest points in Talent LMS, as you can get any piece of data easily and in a visual format.

Cons

Its Home Page customization. There is little to do actually in terms of doing some visually attractive Landing/ Home pages with simple animation stuff as a font end of the system. You can only add a number of static designed images. I believe there is a room for improvement here.

Pros

I is very easy to use and to create basic content, and the working area is large which I like more than other alternatives.
For beginners is quite easy to start creating content and courses.
Has the ability to integrate more advanced external html and external resources

Cons

Lacks features in the design area. Integration of questions, test and graphic material could be easier. Needs more organizational tools.
Needs more tips to integrate advanced html commands

Alternatives Considered

LearnWorlds

Reasons for Choosing TalentLMS

Price, interface and ease of use

Switched From

CANVAS

Reasons for Switching to TalentLMS

I did not have time to test Learnworlds because we were on a time limit to launch a course, and I had already practiced with Talent

Pros

The product offers a range of features to easily commercialise your courses, create content on the platform or import Scorm or other file formats, and incredibly responsive customer support.

Cons

I have not come across any issues to date - the product was simple to set up and customise, and layout and features are intuitive.

Alternatives Considered

iSpring Market, LearningCart, Thinkific and Litmos

Switched From

iSpring Market, LearningCart, Thinkific and Litmos

Reasons for Switching to TalentLMS

Some other products lacked the flexibility in features that TalentLMS brought to the table. Because of the lack of domain experience, other limited documentation provided by some other systems was a major issue. Finally, the ability to use Scorm content was critical to our selection.

Pros

I like that it's available on mobile devices and can be easily accessible when you're on the move. The interface is user friendly and it encourages learning. Interaction between learners and the tool are easily tracked and recorded.

Cons

I have not yet encountered any features that have been unfavorable

Alternatives Considered

Moodle

Reasons for Switching to TalentLMS

Price. Design. Functionality. User friendly interface

Pros

That it's easy to scale along with your business growth and that you have so much control over how the courses look and feel to the user.

Cons

It took some getting used to the dashboard functions and features. It can sometimes be difficult to navigate to certain features, like the timeline.

Pros

It is very easy to use and configure I was able to configure most of the system in only a few hours. The FAQ support is fantastic.

Cons

If I had to pick anything it would be the limited customization on the course catalogue page. It shows everything a potential customer would need but you have no control over how it displays the course lists, especially the bundles.

Alternatives Considered

Blackboard Collaborate and Brightspace

Reasons for Switching to TalentLMS

The other systems where very expensive and didn't offer any features critical to our needs.

Pros

- Flexible and accessible pricing model
- Intuitive and clean administrative menu
- Ideal for small-medium organization
- SCORM standard supported

Cons

- Newer and less popular than other platforms
- Support to foreign languages support can be extended

Alternatives Considered

Docebo

Reasons for Choosing TalentLMS

Docebo price model is not so flexible (300 user as minimum billing option).

Switched From

Docebo

Pros

I love how easy it is to use on a variety of levels:
1) Setup was simple for basic functionality.
2) Day to day usage is simple for administrators and trainers. I love that you go between the different views including learner so you can see what the learner sees.
3) We have a more complicated setup in we use different branches to customize our user experience, this is incredibly easy to set up.

Cons

I had to do some workarounds to make the initial end-user experience work for them. The workaround is not bad it is just a little annoying. In addition, the system notifications are limited in their configuration, this has proven frustrating at times.

The biggest frustration has been the lack of an integrated grade book along with limited testing options (that are not very customizable).

Alternatives Considered

Moodle, LatitudeLearning and Litmos

Reasons for Choosing TalentLMS

Learnpress just did not meet my needs, but the biggest was they wiped out entire class during an upgrade and could not restore it.

Reasons for Switching to TalentLMS

There are a variety of reasons I chose TalentLMS depending on which alternative I was looking at. It came down to 3 factors: 1) Cost, some of the alternatives were just out of our limited price range. 2) Setup/Functionality: Some of the alternatives were very difficult to configure and the functionality was limited. 3) I liked I had options for moving forward with TalentLMS giving me different ways of paying this allowed me to ease into the product to make sure it was what I needed and wanted. This model works well for small companies like mine.

Pros

Price is very reasonable and customer service is outstanding. Our team was able to set-up and launch the platform in just a few weeks.

Cons

It lacks some customization features, but is very easy to set-up and can do nearly everything we need it to do.

Alternatives Considered

Accord LMS

Reasons for Choosing TalentLMS

Poor customer service and too expensive for a smaller business.

Switched From

Docebo

Reasons for Switching to TalentLMS

User interface was the best and the price was very reasonable.

Pros

The product is pretty user-friendly, and if you are struggling with how to do something while creating/editing your course, you can easily find answers to most issues in the knowledge base.
I also liked the various types of content that can be added to a course. For example, I've utilized text, PDFs, Microsoft Word documents, images, videos, tests, surveys, web links, and more all in one single course - and I probably haven't even explored half of the available features!

Cons

Working with a user's course expiration date can sometimes be tricky and could definitely use some improvement. For example, to change the expiration date for a user, logically I would go to the "Users" page, go to the user's courses, and extend the date there. Instead, you have to go to the course page, go to course content, go to course users, and extend it from there. Also, I've found that sometimes you can't extend a user's deadline without resetting their progress for the entire course. I haven't quite figured out why that happens.
I also think the navigation on the user's end could use a little clarity. An automated "course tour" would be beneficial.

Alternatives Considered

Blackboard Learn

Reasons for Switching to TalentLMS

An annual subscription to TalentLMS was less than half the cost of an annual Blackboard subscription.

Pros

The TalentLMS software is simple to use and will assist you in managing learning and development. Our entire company works from home, making it difficult to send updates and trainings to specific employees and assist them in becoming more engaged and knowledgeable about our products and services. We use TalentLMS to create courses, assign them to employees, and track their scores and progress. Very straightforward and efficient.

Cons

The interface for creating your own courses is basic. It requires significant improvement. There aren't many editing tools. I strongly recommend that you use Canva for your slide, course design and content in order to make everything look pretty, colorful, and engaging.

Alternatives Considered

BizLibrary and Microsoft PowerPoint

Reasons for Switching to TalentLMS

Pricing and it can be integrated with BambooHR which we use for hiring new employees.

Pros

Very easy to get started, stable and reliable, excellent support and receptivity to feedback.

Cons

I’d like text formatting to be easier and more flexible, and it could be easier to integrate audio files into language teaching exercises. The software has not been designed with language teaching in mind, but there is a lot of potential for it to be so used. It could perhaps be easier to check exactly what the learners themselves are seeing on different devices and with different language settings.

Alternatives Considered

Claris FileMaker

Reasons for Switching to TalentLMS

I’ve developed a lot of Filemaker tools for producing worksheets, and even developed a prototype LMS using Filemker, but haven’t had the know-how or resources to go further.

Pros

It is very easy to use and become familiar with the features. Our students, mostly children aged 8-15 love the Gamification aspect and earning certificates and badges.

Cons

It is somewhat time consuming to create our courses... It could definitely be the way we are building them. It would be nice to see a preview of previously uploaded images for easy selection and reuse.

Alternatives Considered

Articulate 360

Reasons for Choosing TalentLMS

Pricing

Switched From

Articulate 360

Reasons for Switching to TalentLMS

Pricing and ability to use a free trial to test the product.

Pros

Love the ease of use and that it is very user-friendly. Anyone with a little knowledge of LMS functionality can easily set up their school. Love that it integrates easily with Shopify and ZOOM - our two most critical features. The pricing is immensely better than any other LMS we looked at and we looked an MANY! We have been using TalentLMS for about 2 months now and so far everything has been seamless.

Cons

The only thing I've encountered that isn't great is the lack of live, chat support. But that hasn't been a major issue because the email support is great.

Pros

Loved the usability and time to implement. We are content creators and within a 2 days we have uploaded our content using nearly all of the features. Love the look and feel and simplicity. The different content types keeps it fresh and interesting and keeps learners engaged. As the admin i have great visibility of who is doing what on the system and that is excellent for tracking and audit trail of the learning journey. We provide compliance training so the certification is really important and it is simple to customise your certificates to your brand and words.

Cons

Sorting out fonts and pasting text into the system can be a little fiddly to start with. That being said the support is excellent and it appears the system is completely customisable. Other WYSIWYG systems i have used at a similar price point simply say 'you can't do that' and you have to accept the limitations. So far, every problem i have encountered or request i have made, has been met with a custom piece of code to paste into system within 24 hours. I did not expect this level of service at $120 a month!

Pros

I was looking for a LMS solution for our business. We are a product marketing consulting firm. I tried many other LMS, but eventually I chose the TalentLMS as our LMS solution. I'm going to talk about a few things I really like about it:

1. The notion of hierarchy/branches: It is really important for us, because we are have different clients/customers. They are different companies. With TalentLMS, we can set up branches for them if we want to. And for a client, within their organization, you can set up groups for them.

2. The price is reasonable compare to other companies offering same product. However, single-sign-on is only available for Basic Plan and up. I contacted the team asking about if it is possible to do "Starter Plan + SSO paid feature", they said that's not an option. But you can do "Starter Plan + SSL (if you white labeled and mapped your own domain)". It does not make sense for us right now to upgrade straight away to Basic Plan just because we want the SSO, because we don't have that many users.

3. It is good that you can setup to automatically deactivate a account after a certain time, for example, when their subscription of your course is up.

Cons

It is quite a lot of work to change the signing in/ signing up page, you have to make things from scratch with HTML, CSS and Javascript. It would be nice if there are some easier way or some out of box option for that.

For Starter Plan and below, to contact support team, the only way is send them emails, there's no live chat options. It would be nice if they can do that.

The price is reasonable compare to other companies offering same product. However, single-sign-on is only available for Basic Plan and up. I contacted the team asking about if it is possible to do "Starter Plan + SSO paid feature", they said that's not an option. But you can do "Starter Plan + SSL (if you white labeled and mapped your own domain)". It does not make sense for us right now to upgrade straight away to Basic Plan just because we want the SSO, because we don't have that many users.

Pros

I entered this world with no experience in online training, and started at ground zero in just researching different options then learning how to create courses. I have no idea how it compares to other options, but the bottom line is I've been able to create a platform that impresses people. The word that comes to mind frequently is that it's "robust." The under the hood capabilities seem to be really good as far as administrative stuff that I heaven't even scratched the surface of yet. As far as a few particular things I like: The test options include attractive features like drag and match, fill in the blank, and ordering. The user's interface is fun and attractive for tests. The other thing I really like about it is the support. For the plan I have, I have a dedicated support person who works with me as closely as I need in helping developing courses, etc. And on weekends/off hours I email support and they always respond within a few hours and are really good about helping me solve any issues.

Cons

Every once in a while I bump up against a feature it doesn't have, or the text editor can be a little funky to get used to. The other thing is being based in Europe, the hours of availability with my dedicated support person is a bit limited—7am meetings. But there hasn't been any question that the pros outweigh the cons.

Pros

Great design.
Powerful LMS administration tools...easily accessible.
Intuitive for the learner, instructor and administrator.
Highly customizable, with branches that can be branded for teams, departments or even different products. Easy to replicate learning objects for different users.
Personalization for system and course communication.
Responsive support.
Great culture.

Cons

One of their strengths is a weakness. The platform is cloud-based so updates are easy and keep the platform working effectively with little or no administrative intervention. But some of the updates can affect third party integrations. When updates come through, administrators should be informed of potential incompatibilities and plan for the update. I am confident that updates will be done with advanced notice in the future. They are responsive to feedback too!
One more thing, I wish it could read my mind.

Pros

Automation! We moved from a system that required a lot of tedious steps. Once we switched to TalentLMS, we were able to automate almost every single step. It has saved us so much time and energy, and our participants greatly appreciate how quickly and smoothly the process runs now. Thank you for making my job that much easier, TalentLMS!

Cons

The biggest drawback has been the inability to have changing certification values. For instance, our program offers CEUs for teachers - they can earn CEUs through their school district's programming, then get their certificate through us with TalentLMS. However, each teacher may earn a different amount of CEUs throughout the year. As far as I know, there is a not a way to change the value on the certificate based on the credit earned (besides creating dozens of individual certificates for them to choose from). I wish there was a feature that allowed participants to enter the amount of credit earned and allow that value to be added to the certificate automatically.

Pros

Their Customer Support team is AMAZING, always will to help, accurate response and will do their outmost to accomodate you.

Cons

1. The restrictions on plans: we have lost many opportunities when offering TalentLMS to end users because the plans do not accomodate their. As an average, a middle size company in Perú has about 300-350 employees and they do not want to play for a 500 uses plan.
2. We are constantly requested the ability to download all certifications in bulk, the fact that this is not possible creates problems.
3. Customer support opening times are focussed on Europe, but customers in latin american have to wait for several hours for a response.

Pros

Very easy to use both as an end-user and administrator. The best thing about this tool is that from a single pageview we can change the persona from being an end-user to an administrator to instructor. This makes the POC for the course and the testing a breeze. Also, custom reports are the most widely used feature for regular progress on courses.

Cons

Option of mandatory and optional for courses by user should be there.

Pros

We provide training courses and needed a learning management system so distribute tests and assignments to students. Talent LMS fits the bill. Its easy to use, has all the functions we currently need and is relatively well priced.

Cons

Recent subscription changes have removed "branches" from the packages. I would love to see better design options when creating content.