User Reviews Overview

About Hubstaff

In today's ever-evolving work environment, maintaining peak productivity while ensuring a positive employee experience is a challenge many organizations face. Hubstaff stands at the forefront of solving this challenge, offering a...

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Feature ratings

Value for Money
4.5
Functionality
4.4
Ease of Use
4.4
Customer Support
4.5

Browse Hubstaff Reviews

1,524 of 1,524 reviews
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claire
claire
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 23/12/2024

Hubstaff is bombastic

Pros

Have liked it's payroll capability which has helped in all payments operation in my company

Cons

Had to integrate to other tools and requires technicality in intergation.

David
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/01/2025

Hubstaff provides ease of use

Hubstaff has been instrumental in tracking time and allowing more accurate invoicing and job costing.

Pros

Versatile and easy to use, great value for the money

Cons

There are a few limitations on the web timer that are a little frustrating, such as
can't add notes to the time.

Luis
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 03/02/2025

A window to the everyday peasant.

Awful, my music player is deemed as unproductive time, the level of intrusiveness that it has is horrendous.

Pros

Nothing, it is a tool for technofeudalism to opress even more the poor people.

Cons

I leave this so it doesn't pop up again, ever.

Top Hubstaff Alternatives

Cyndi
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/12/2024

Most effective way to maximize margins and drive profitability.

Employees can now focus on real tasks instead of wasting valuable hours logging time manually.

Pros

Manual time tracking really wasted our time and had almost guaranteed inaccurate data leaving to losses in revenue. Hubstaff brought the solution after a friend introduced me to it. I highly rank Hubstaff and recommend.

Cons

Hubstaff relieved us the frustration of manual time tracking. It is doing wonders in saving us time and efforts.

Jesse
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 22/01/2025

Cloud Projects And Task Alignment Tool

Fully tailored with unique pre-build blocks and modules for PM,TM and task scheduling, alignment and management. Robust employee attendance tracking and online billing.

Pros

Agility leader on cloud projects and tasks management. Employees and task scheduling. Team intranet portal via IMM/BIM and chats. Team productivity increment.

Cons

It's features are worthwhile,no complain.

Kevin
Kevin
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/12/2024

Hub Staff Review

overall, very good experience! Looking forward to enhanced features.

Pros

Makes time tracking easy, removes idle time and screenshots to make sure employees are working.

Cons

Could improve to auto remove all suspicious activity interfering in the background or simply stop the clock - if people are trying to cheat the system.

Dionel
  • Industry: Legal Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/01/2025

Excellent tool for business

it was very good, it allows you to focus on your job and is perfect for business that have employees working at home, is a great tool for employees and employers

Pros

Is very easy to install, and also very detailing in every aspect of your work done.

Cons

the screenshot notification, I think we should be able to have a way to stop just the notification

Ma. Rezie
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

Hubstaff review

I really like using hubstaff in my work. This way i am able to track my day to day tasks and projects. It is more accessible and very easy to use. What i love the most is the option to take notes of the tasks you have done. The time stamp and also the screenshot option.

Pros

It is easy to access and have the ability to edit and take down your tasks.

Cons

What i least like about this tool is there are many options for you to select for a certain project. The tabs is a little bit confusing sometimes.

Lance
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/12/2024

An essential platform for my business.

Been using it for 6 months and It is great for managing time, tracking and pays.

Pros

The time savings here is crazy. It helps me effortless track and monitor my team. I couldn't imagine my business without it.

Cons

Would be great to get more analytics of what staff are doing, but there are a lot in there already :)

George
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 10/12/2024

Great Time Tracking Tool

is a fantastic tool for time tracking, payroll, and productivity monitoring.

Pros

Accurate Time Tracking and project + task management integration

Cons

Basic reporting features only and limited offline functions

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 27/09/2024

Hubstaff Time Tracking

Hubstaff is a reliable way to track hours and stay organized, but it’s not the most flexible when it comes to making adjustments or managing your time in real life. It’s a great tool for keeping yourself accountable, but sometimes it feels like you’re under constant surveillance.

Pros

Hubstaff made clocking in super easy with its automatic time tracking, so I didn’t have to worry about forgetting to log my hours. The interface is simple and lets me see exactly where my time is going each day. It also tracks breaks, which helps with transparency and staying organized. The mobile app was convenient for clocking in when I wasn’t at my desk.

Cons

The app can feel a bit restrictive, especially when you have to log in manually if something goes wrong with the automatic tracking. If you accidentally close the app or forget to start it, it’s hard to go back and adjust your hours without jumping through hoops. It also feels like it tracks too much, down to your every move on the computer, which feels invasive at times.

Susmita
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 04/12/2024

Hubstaff great for monitoring

Mostly used hubstaff as a freelancer to track time for billing clients. It provides a suite of features aimed at improving transparency, accountability, and performance in the workplace. It Works with over 30 tools, including accounting (QuickBooks), communication (Slack), and development tools. Assign tasks to team members and track their progress. Tracks mouse and keyboard activity to measure productivity

Pros

Time tracking, remote working,monitors website visited and applications used,payroll and payments,location tracking,multiplatform

Cons

Privacy concerns for some people,pricing

Renzen
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 03/06/2024

Hubstaff: Enhancing Accuracy and Efficiency

It was positive. It provided an efficient way to track time.

Pros

its intuitive interface and the comprehensive time tracking features

Cons

occasional syncing issues, which can cause delays in updating time logs

Mohamed
Mohamed
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/10/2023

Effective tool to manage the Productivity of Remote Teams

it gives me what I need to manage the productivity of our remote team

Pros

Productivity Insights Managing working hours limits Screen Recording Activity AnalysisIdle Time Detection

Cons

slightly expensive when having more team members watchers and reviewers most probably need to have accounts which may increase the costs

Sergio ernesto
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 05/06/2024

Time tracker benefits

It's me the one that had to learn how to use it. the program itself is great

Pros

It does track time in an accurate way and even those 15 mins before you log out automatically are thinked for you to go and take a piss or something. it is really well thinked.

Cons

i haven't found anything i dont like about it

Annie
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 21/05/2024

Worst Customer Service, and Not Working for online time tracking

Very poor and disappointing, i hope the management can take time reading my feedback. I want to cancel my service.

Pros

.

Cons

I used to like husbtaff until i've got a problem of not getting it work and tried to sort this with customer service but they are very poort in attending yoiur enquiries, and they don't have a voice support. Imagine having technology but no one can walk you through to fix the issue.

Jan
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2024

Reliable and easy to use time-tracking app

Pros

Reliable time-tracking software with useful analytics.

Cons

Not much. It's exactly what my company was looking for at the time.

Kim
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
3

5
Reviewed on 10/03/2024

Love this app

Pros

That i didnt feel the time tracking, it tracks time so well and smooth, we all dont feel it, dont have to think about it. it does the job!
it also looks great, nice friendly layout.

Cons

The billing department and the billing experience!
As i was checking out the subscription (i am on a monthly subscription), and want to check how much would a yearly billing save me.
i moved a knob from monthly to yearly and my credit card was charged!
no warning, no confirmation, no thank you and no confirmation (on the web or the email)
I found out by chance, a few hours later that my CC was charged for a year.
Also, i was charged for a year after i just paid a week before.
i had to write the billing support 3 times and they acted as if they didnt understand what is the big deal.
which is a frustrating thing to do to a client.
780 bucks IS a big deal for me.
also their replies were vague, late,
and it took 3 emails before i was finally given the link to cancel this transaction.
the app is amazing, the billing interface and support is terrible.

Carlito
  • Industry: Computer & Network Security
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 30/05/2024

Hubstaff User Review

Pros

The activity rate and screenshot, it will help the team leader to monitor the activity of their team member.

Cons

Sometimes the update has a bug, if I update the hubstaff then it not always succeed sometimes it will popup and shows error, if the update is not complete the hubstaff will stop automatically and my work time will not be included

Joe
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

5
Reviewed on 08/07/2024

Hubstaff is great to work with

Hubstaff has streamlined our time tracking and continues to be a great resource for us

Pros

Hubstaff customer service is second to none with quick responses and helpful troubleshooting

Cons

lack of easily seeing total hours accrued on any given project

Alex
Alex
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
3
Customer Support
0

4
Reviewed on 24/11/2023

Hubstaff Review

Pros

It was very simple to set up and use, even for people who are not familiar with time tracking software. I also found the reporting features to be very helpful. I was able to easily track my team's progress and see where we could improve.

Cons

I found Hubstaff's user interface to be a bit clunky and difficult to navigate at first. It took me some time to get used to all of the features and find the settings that I needed.

Alexander
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 03/03/2024

Best time tracking software

Pros

Established software. 100% reliable and self-explanatory.

Cons

Nothing to complain, but considering the multitude of functionalities and that I only use time tracking, the price should be lower. Nevertheless, the competitors are neither cheaper.

Alternatives Considered

Clockify and Toggl Track
Verified Reviewer
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 03/11/2023

Hubstaff

Overall, the experience was great and helpful. It was much easier for us to monitor the employees and track their time most especially the remote employees.

Pros

It's functionality and it easy to use especially for first timers like me.

Cons

I think the time tracking app, sometimes it automatically stop and you won't notice it immediately.

Vijaya Kumar
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 06/11/2024

Effective Time Tracking with Room for Improvement

Pros

What I liked most about Hubstaff is its easy time tracking and productivity monitoring. It integrates well with tools like Asana and Trello. The detailed reports help in optimizing workflows and tracking team performance.

Cons

What I liked least about Hubstaff is the occasional lag in the app, especially during heavy usage. The interface can feel overwhelming at times with too many features.

Kassandra
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 07/07/2023

Task Tracking

I can use this a million times over any other software when it comes to time management and time tracking for projects!!

Pros

I absolutely love Hubstaff for managing time on projects. Just to ensure we finish on time or are heading in the right direction with time management. I also love that is is compatible with Windows 8 & higher!!

Cons

Sometimes I have issues with invoices but it has only happened 3-4 times in the 3 years i've been using this software.

1,524 reviews