Kartra Reviews

Pros

As I am running boutique consultancy, we are a very lean team. Having Kartra allows us solve areas like Landing pages, Creating lead magnets and freebies to capture new leads, nurture our database regularly, filter according to engagement and interest in our leads, allowing us to run very targeted campaigns to drive conversions. We have also used Kartra to build a new product, through acychronous elearning via membership sites. We also built an employee wellness solution just using Kartra's existing features. We are very happy users of Kartra and advocates of it. The templates and constant improvement to the software inspires confidence that it is not a "dead" product. So well done to the team

Cons

The pricing is not the cheapest. When you want to move to Kartra, you will ideally want to eliminate existing subscriptions to solutions such as website builders, email automation, form capture, membership sites, etc etc. All works well, except Calendar feature. I am still subscribed to Calendly because it is stable and works very well for us. We wish the calendar feature in kartra can be reliable and stable, without missed appointments. Having said that, considering all the other software solutions that I can drop because of Kartra, I have gotten my value from it.

Alternatives Considered

ClickFunnels

Reasons for Choosing Kartra

Kartra offers what Instapage does and much much more, like email automations, membership sites, just to name a few

Switched From

Instapage

Reasons for Switching to Kartra

creators of Click funnels seem to not have any product innovations, and seem to be markerters instead of engineers. The features in Kartra are much more reliable and stable compared to Clickfunnels.

Pros

I like the variety of templates, and the fact that it is truly an all in one solution. I can build websites, funnels, send emails and create membership sites all in one.

Cons

I do not like their calendar scheduling functionality as it does not integrate with various calendars for client ease of use. I do not like that they have gone up on their prices and that you have to pay at a higher tier to get features that were previously included.

Alternatives Considered

ClickFunnels

Reasons for Choosing Kartra

I wanted an all in one solution that would take care of the various marketing needs of my company.

Switched From

Leadpages

Reasons for Switching to Kartra

It is better, has more secure coding. It is also easier to use and has more features.

Pros

If it worked as advertised, it would probably be ok.

Cons

If Kartra weren’t so buggy and their support weren’t so slow and unhelpful, it could potentially be a good product. However, their primary focus seems to be taking your money for a product that doesn’t work as advertised. (Avoid paying for an annual subscription!)

I encountered issues with their order pages not processing correctly on a book funnel over a year ago. Despite my repeated requests, they couldn’t fix the problem and kept instructing me to clear my cache as a solution. After spending six months building the funnel and membership site, all my hard work was wasted, as I couldn’t run ads to start my business.

Fast forward a year, and I tried to get the funnel working again. Unfortunately, I encountered the same issues when testing the pages. This time, Kartra admitted there was a technical fault and assured me they’d fix it—but nothing happened. In fact, the issue worsened, with the two-step order form no longer working on top of the original problem. Despite two weeks of back-and-forth, they offered no real assistance in troubleshooting the issue. When I expressed my frustration and asked for help, their response was to tell me, once again, to clear my cache, which did nothing.

THEN, SHOCKINGLY, THEY DELETED ALL OF MY SUPPORT TICKETS IN THE SUPPORT PORTAL, ERASING ANY EVIDENCE OF MY COMPLAINTS AND THEIR RESPONSES. THIS IS HOW KARTRA “SUPPORTS” ITS USERS: THEY CHARGE A COSTLY ANNUAL SUBSCRIPTION FOR FAULTY SOFTWARE, FAIL TO RESOLVE TECHNICAL ISSUES, AND THEN ERASE EVIDENCE OF THEIR LACK OF SUPPORT.

I would strongly recommend considering other software that works as advertised and has a support team that actually assists users. Otherwise, you’re risking your time, money, and business.

Pros

I love how it allows me to build and manage my entire online business without needing to hire a team of developers or designers. The professionally designed templates are impressive, and the expertly pre-written text saves a lot of time and effort. It's like having an entire marketing team working for me!

Cons

The only thing I could say that's less favorable is that, with so many features included, it can take some time to learn how to use everything.

Pros

It was recommended by a friend and I like that everything can be done in Kartra

Cons

It was overwhelming and is much to complicated for freelancers

Alternatives Considered

Kajabi and Mailchimp

Pros

I like the "all-in-one" solution so that I didn't have to try to piece a bunch of other tools together through Zapier.

Cons

Initially, I was so excited about Kartra, and then the more I used it the more I disliked it. It was super clunky to design in. Funnels were difficult to create as everything worked backwards. And the customer support was horrible!

Pros

Initially, I liked that it is all in one platform and that I can have all my business under one roof.

Cons

Kartra has a very long learning curve. For those who have never used an all-in-one platform, this was very difficult to learn, and many features are not that intuitive, including the design. It takes a long time for it to update changes so you spend time sitting there waiting for it to complete saving your work. The blocks and elements are very big and reducing them takes a lot of time.

Pros

One of the things I liked most about Kartra was its all-in-one platform that encompassed various marketing and business tools. The ability to create and manage sales funnels, email marketing campaigns, membership sites, and even conduct webinars all within one platform was incredibly convenient. It saved me time and allowed me to have a comprehensive view of my marketing efforts.

Cons

One aspect I liked least about Kartra was the learning curve associated with its advanced features. While the platform offered a wide range of powerful tools, it took some time to fully grasp and utilize all of its functionalities effectively. Additionally, the pricing structure, although reasonable for the value provided, may be a drawback for some users.

Pros

I like this software because it's easy to use and configure. I particularly like the way it lets me create destination pages.

Cons

I find its price rather high for this kind of software

Pros

What I really like about this platform is that it offers many of the tools I need to run my online business, all in one platform. From creating landing pages to managing emails to setting up sales funnels, Kartra does it all.

Cons

Something I would like to see improved is the design and customization of the landing pages. For example, I would like more control over the placement of elements on the page to create something more custom.

Pros

I absolutely love the fact that almost everything is in one place. I moved from 5 different software tools into Kartra and was able to save myself $250 per month in software but then probably another 20 hours of time trying to connect all the tools together to work. Now I have 1 place to go and I can build the tech pieces of a simple funnel in under an hour!!

Cons

The builders within the software are not the greatest. I feel that they are slow and clunky. There needs to be a way to save your brand/style guidelines so that you do not have to change the font and color on EVERY SINGLE thing. When you copy and paste text into the page or email builder, it should use the same font that was saved in the template. The Course/membership builder is the same.

I would also love it if the CRM function had a place to create follow up tasks that created a task list. I do online marketing but I also do consulting and I have to use another CRM to track those leads because there is not a way for me to set a follow up with a lead in Kartra.

Overall I absolutely love Kartra and I am hoping that these things are updated as soon as possible so that I can love it even more!

Alternatives Considered

Kajabi

Reasons for Choosing Kartra

I was using Ontraport, Thinkific, Vimeo, Acuity and Zendesk. I was spending over $400 per month on everything. Now I pay $200 per month on Kartra and actually saved even more by doing the annual plan!

Switched From

Ontraport

Reasons for Switching to Kartra

I felt that it included the most features for the value and was the easiest to use. Kajabi felt clunky and hard to use and Kartra felt seamless (other than the outdated builder)

Pros

What I like most about this software is the ability to house most everything I need in one place. Making internal connections is easy and I like one spot to go for everything.

Cons

What I like the least is how tedious Kartra is. On a daily basis, we have to jump through hoop after hoop to do everything. There appear to be not shortcuts for anything to speed the process along. We sit waiting after every single step and waste significant more time doing daily work than we ever did with Infusionsoft, now Keap. It makes my CEO absolutely nuts as efficiency is very important to her. It is not very efficient.

Pros

There are too many features to list but my favorite is the Memberships, the ease of making a Portal with many courses, all the Done for you campaigns, the all in one ability of email, forms, integrations, the ability to interact with Zapier and other workflow products, drag and drop page building, I can go on but I only have so much space. Genisis Digital really understands how an online business should operate when they built this software.

Cons

I only have one. They need to figure out how to create the ability to add more than 4 levels of membership in their membership platform.

Alternatives Considered

Kajabi

Reasons for Choosing Kartra

I needed a more robust platform for what we were creating.

Switched From

ClickFunnels

Reasons for Switching to Kartra

The ability to use several payment gateways, ease of use and ability to sell physical products and integration with Zapier.

Pros

Usability. KARTRA is extremely easy to use and learn. The training for how to use it is very good as well. As compared to other software programs, KARTRA has them beat HANDS-DOWN! In cost and ease of use.

Cons

I think that KARTRA can take a lesson from [SENSITIVE CONTENT HIDDEN] on the education and promotion of KARTRA. He did a "1 Funnell Away" and "30-Days" challenge program that was wildly successful in both teaching Funnel marketers how to be successful and selling his [SENSITIVE CONTENT HIDDEN] software. I went through the training and was quite willing to pay the $100 to do so. I know KARTRA did a three-day event - Wrong way to approach it. [SENSITIVE CONTENT HIDDEN] content was broken down into pieces and easy to consume and re-watch. KARTRA's 3-day program was difficult to watch and impossible to find the pieces I was looking for.
Promotion is the biggest con - The KARTRA product is the best on the market! It's just not promoted well.

Alternatives Considered

ClickFunnels

Reasons for Choosing Kartra

I tried several different products before settling on KARTRA. The fact that KARTRA had everything all in one place was terrific!

Reasons for Switching to Kartra

Price, Ease of Use, Overall completeness of what I need to run a business online.

Pros

Kartra is a comprehensive platform with a variety of tools for online marketing and sales. It's user-friendly and easy to navigate, making it perfect for non-techy users. The built-in automation and analytics are a big plus.

Cons

The pricing can be a bit steep for smaller businesses, and some of the more advanced features may require additional support to set up and use effectively. The design options for website templates are also limited.

Pros

I adore how intuitive Kartra is. It is simple to use and navigate thanks to its highly intuitive UI. Kartra also has a ton of capabilities, which I appreciate because they make managing and monitoring my membership sites, advertising campaigns, and other online projects simple. It enables me to quickly automate many of my marketing-related chores and operations, which helps me save a ton of time and effort.

Cons

The most significant disadvantage of Kartra is its price. Although there is a free trial version, the monthly costs associated with some of the plans can be quite high, especially for those who are just getting started.

Pros

My favorite part is that this truly is an all-in-one marketing platform. Honestly, I was skeptical when I first signed up because I've used "all-in-one" systems before and most were below average in lots of different functions.

Kartra is different. I have yet to find a function within Kartra that I would rate at anything less than well-above average compared to other software (including single-use software options). The page templates and page builder are exceptional and easy to use. The email component is fantastic for broadcasts and sequences. The help desk is intuitive and fantastic.

And the developers clearly thought about things from a user's perspective... in the little things. They have GDPR functionality that is simple to use and powerful (as a lawyer who helps online entrepreneurs deal with the "legal stuff," that's a huge plus in my book). And they have BUILT in automatic emails to help you recapture customers' who have failed payments.

Everywhere I turn within the software, they've done it right. And they've thought of things that most entrepreneurs wouldn't even have thought of so it's a system that will do the work for you!

Cons

The only real con was that it took a bit of getting used to when it came to building overall funnels. Figuring out which pieced to create first (the landing page, the product, the confirmation page, the email sequences) took a while for me. But that was only really an issue because I was used to another system. Once I got the hang of starting at the end, it was easy peasy.

The only other con doesn't exist anymore... Early on, the support was a bit backlogged. I raised it with the Kartra team, and they have gotten things squared away. For months now, anytime I have an issue, there is a live support person available to chat within a matter of minutes.

Pros

I absolutely love that it's an all-in-one online business platform that has almost everything you need to run your online business from building webpages, to processing payments, to hosting your products and membership sites, to managing affiliates, a helpdesk, quiz and survey features and so much more. Everything talks to each other and you no longer need to duct tape all the different parts of your business together.

Cons

It is a little slow but they are gotten better and better over the years that I've been using it and it's actually quite good now.

Pros

1. Done for You Stuff - boatload of "Flip a Switch" to turn on new products, campaigns, launches, web forms, sales pages, order pages, thank you pages with follow up sequences already built for you. Simple, fill-in-blank stuff and it creates all of the Sharp Looking Web Pages (yes, boatload of templates or create you own) Kartra is the missing link for KornFewshunsoft. (Kornfewshunsoft user since 2004) Time Saver, Money Maker

Cons

1. Cannot do OneZee TwoZee sales with a discounted price - if you have Sales people on phone
2. Cannot do "Quotes" (Infusionsoft feature) for customers, unique discounted bundle of products, bonuses
3. Cannot push a button to see all of your customers - you must go thru a 7 step process that is painful
4. No folders to categorize uploaded photos and images - All into one huge bucket - time eater to find
5.

Pros

Kartra is a software that will help you automate your email marketing, sales process, and more. It's an all-in-one tool that will help you build your email lists, create landing pages, and run a successful marketing campaign.

Cons

kartra's customer support is unresponsive.

Pros

So many aspects of my business can be addressed through Kartra. It saves me from having to subscribe to many different service providers. I truly love the (almost) All-in-One approach. There are many training videos and the Facebook group is an awesome resource for extra tips and immediate help.

Cons

There are new features added frequently. That is in itself a good thing. But it requires keeping up with the changes. A couple of times it resulted in me having to redo things. So sometimes the many different levels of complexity interfere with each other and create a bit extra work. Also, the initial learning was pretty time consuming.

Pros

Entry level pricing tiers affordable. Decent feature set.

Cons

All the features worked, sort of, just not optimally.

Pros

Kartra keeps everything under one roof eliminating the need and expense of multiple apps. It has drag and drop simplicity and deep funnel complexity. The best thing is the features keep getting better and the community is super supportive. After having used many programs with multiple clients such as Infusionsoft, Mailchimp, Pipedrive, VTiger, CF, Leadpages... this is the cleanest and easiest interface to optimal functionality.

Cons

Video bandwidth can cost you money so only marketing videos requiring analytics and funnel tagging should be housed on the platform. Still need Vimeo Business for everything else like training videos. Need a HIPAA compliant version for some clients as healthcare arena is exploding.

Pros

has so many features included at the base price, where other products have them behind expensive pay walls

Cons

there aren't many bad aspects of this software, the only thing I don't like is they have specific viewing profiles for pages for computers, tablets, and phones which don't always effectively translate between one another. IE it looks amazing on desktop but terrible on phones

Alternatives Considered

ClickFunnels

Pros

The speed at which I can put a landing pages together is unbelievable with the Kartra platform. Once the content has been agreed with the hook and calls to action etc, I can put an example in front of a client real easy. It's quick, but I don't let my client know how quick otherwise putting something together in an hour would be the expectation every time and my fee rate would be called into question. Primarily for landing pages, I've also built complete websites with the Kartra platform and just about to build my first membership site. I'm still discovering the power of this platform, it has a lot to offer.

Cons

Whilst you can build an online store with Kartra, I wish it was a little more advanced in this area. I know it's not the primary function, but combining the ease of building landing pages with the ability to have a powerful online store as well would be awesome.