monday.com Reviews

Pros

monday.com’s ability to create customized dashboards is absolutely critical for our rapidly changing system. For instance, we were able set up one for tracking bed occupancy rates which updates in real-time which increased our patient efficiency during flu-season by 40%. We also use Monday as our central hub for cross-departmental communication. Whether it’s coordinating patient transfers between wards or discussing staffing needs in our weekly 'Bagels and Budget' meetings, monday.com keeps everyone in sync.

Cons

Initially, our staff, especially those less tech-savvy, found the array of features a bit overwhelming. It took a series of seminars (which were assisted by monday staff) and training sessions to get everyone on board.
Additionally, in a sector where budgeting is as critical and is often the trade-off between one type of patient-care and another, the pricing tiers of monday.com can cause a bit of a gulp. We had to balance the benefits against our tight budget constraints.

Pros

The ease of use, and customer support. Second to none!!

Cons

Some of the integrations are a little sticky

Alternatives Considered

ClickUp

Reasons for Choosing monday.com

Limited functionality with ExcelMicrosoft don't offer a personalized and individual support

Switched From

Microsoft Excel

Reasons for Switching to monday.com

Best for a growing business, most robust and the best customer support. While the other was okay, Monday just ticked every bo.

Pros

The diagramming of the app make me to like the App. I really enjoyed using the feature because i can easily reference any diagram in most of the presentation using Monday

Cons

The app still need development in terms of the speed. The app will be more efficient, if it more faster.

Pros

I really appreciate how straightforward and simple it is to use. They regularly update the site with new features and advice on how to make the most of those features. The speed and quality of their assistance to customers is unparalleled. Our organization couldn't function on a daily basis without Monday.com.

Cons

At the time, I can't think of anything I despise. Although I have been using it for a while, I continue to learn new ways in which it might benefit our business. So much is available there. In the best possible manner, it is overpowering.

Pros

We absolutely love how robust Monday.com's features are and how easy they are to use. Each department utilizes Monday.com in different ways, but they all utilize Monday.com DAILY! It is one of our core work tools and without it's organization and collaboration we wouldn't be as efficient as we have become.

Cons

There is a bit of a learning curve for new users to Monday.com since it has so many features, integrations, and automations available to create the perfect workflow and information management system, specific to your (or your department's) needs. This has caused us to need a bit more time for onboarding new staff to give them a full overview of how their specific department uses Monday.com, but the long term benefits far outweigh the initial time investment.

Alternatives Considered

Trello

Reasons for Switching to monday.com

The design and features made Monday.com feel like the better product overall.

Pros

I like how you can set up separate boards just for your own task items. It helps me keep notes on our teams' tasks without having to move platforms.

Cons

Some features feel like they're not 100% complete. The doc creation and forms features in particular have more than a few bugs. These aren't anything important most of the time, but still it makes everything take a bit longer .

Alternatives Considered

Jira, Trello and Smartsheet

Reasons for Switching to monday.com

Out of all the options, Monday, by far, seemed like the most advanced in terms of features. And it looked pretty usable, so we decided on it at the end.

Pros

Monday.com is a powerful tool for managing projects, products, workflows, processes, issues, and more. In an agile setting, managers' work is simplified by the abundance of available templates.

Cons

Poor dashboard personalization options. The cost is prohibitive for most startup businesses. Getting rid of an obsolete message board is a pain but not a deal breaker.

Pros

We really enjoyed using Monday but for us we were able to get a great deal on another software which ultimately moved us off the platform. The other plug-and-play offerings like CRM and Dev were what originally made us want to use Monday and they seem to get you everything you might need but not as comprehensive as other dedicated software when it comes to automation.

Cons

Honestly, we couldn't think of too much we disliked about Monday. I'm sure if we used the software for longer we might find some but for the time we used it the platform was straight forward and intuitive.

Alternatives Considered

Nifty, ClickUp and Asana

Reasons for Choosing monday.com

Price and wanted to look at all other options.

Switched From

Asana

Pros

Dashboards are my favourites. I can easily visualize anything that is in my data.

Cons

It's a bit pricy and has a steep pricing while switching between plans - especially when new user slabs are to be introduced.

Alternatives Considered

ClickUp

Reasons for Choosing monday.com

Dashboards I get in Monday and can be easily shared with other teams.

Switched From

Asana

Reasons for Switching to monday.com

Very similar to Monday.com; had heard better reviews of Monday from fellow colleagues.

Pros

Great for starting project planning and keeping track of progres

Cons

Nothing to dislike good collaboration tool

Pros

The visual layout and ability for all of our team to very quickly setup tasks, monitor progress, and collaborate has been the best feature of Monday.com. It's drastically different from other project management solutions on the market, but with our team of younger millennials, the visual "gamified" approach to task management (turning things green to mark them complete) has actually increased productivity and even morale. We couldn't be more pleased.

Cons

File sharing and downloading is the slightest bit clunky... we often find ourselves still sharing files via Slack or Dropbox instead of in Monday, but other than that, it's been really great and that's a minor complaint.

Pros

Monday is the central hub for our entire business. In fact, I run multiple businesses out of a single account because I can have the teams split up in different ways and different workplaces for each company. The dashboards and status columns make it easy to see how my teams are doing very quickly, it's amazing. I even use it for my personal task management and life management!

Cons

There are times the Mac app will be slow or missing features I want, but the Chrome version is impeccable. No other real complaints otherwise.

Alternatives Considered

Airtable and ClickUp

Reasons for Choosing monday.com

Trello was missing the project management features and integrations we wanted.

Switched From

Trello

Reasons for Switching to monday.com

All in One capability and better reviews.

Pros

The flexibility to build a customized product that fits our needs. Monday allows us to create automations that help communicate and roster clients into services.

Cons

The user interface can get a bit burdensome to make all the automations work.

Alternatives Considered

Airtable

Reasons for Choosing monday.com

We needed automation to organize and communicate with our clients and vendors.

Reasons for Switching to monday.com

Monday.com has the flexibility we need to build out our systems while still being HIPPA compliment. This is a very rare combination but luckily, it is at a very attractive price point that allows us to scale our operations.

Pros

The UI is built with simplicity in mind. That means that almost every action is made to be easy and without to jump around many screens. Also, templating projects on Monday is one of the best features that we use to spin up new projects. Notifications are a great tool and you can have desktop notifications instead of mails to reduce clutter in your inbox.

Cons

Somehow the simple UI is not very intuitive for me. The rows display of items seems a bit off as opposed to the boards display. That also makes the screen seem full of tasks that usually irrelevant for some users.

Alternatives Considered

Jira and Hubstaff Tasks

Reasons for Choosing monday.com

Azure DevOps is a great tool, though too complicated for our non technical members in the project.

Switched From

Azure DevOps Services

Reasons for Switching to monday.com

Our teams loved the user interface. Also we got recommended from some of our customers who use it.

Pros

Monday.com helps team members to analyze task quickly that they need to work on, workflows are based on the collaborative needs across department such as IT management and administrator team to ensures the stage gates are rightly set for an efficient collaboration.
The inbuilt Project management tool can adopt the kaban or gantt chart style for those who love project updates on those charts, Especially useful for users who are used to the traditional type of Project management functionality, and the updates bar in real time.
The interface is very neat and colorful, there are multiple widgets and apps that we can add in to the page.
The best feature that I like is the ease of use to set up a project dashboard and to add the workflow for the communication and notification with tasks that are needed for the project.

Cons

Monday.com have to bring back their phone support which got stopped due to the pandemic.
Non registered users cannot see any data or reports even in view only mode, so managing users info has no value with out getting them registered on monday.com.
Have limited software integrations such as slack and even few certain exchange emails.

Pros

Our company made use of Monday.com. I've had a wonderful time with monday.com. Personal and business endeavors alike benefit from my usage of this tool. Using it, I'm able to get things done. Depending on the team's progress, each assignment might be given to one or more persons. It's the go-to tool for getting things done in general since we can do so much more with it.

Cons

When more than two persons (3+) are involved in a project, a payment plan is required. A larger crew means a higher price tag. If you know how to utilize the tool effectively, taking a plan is in your best interest monday.com.

Pros

Monday.com is almost too good to be true. It's flexible, it comes with a ton of customizations and automations, and it lets you manage any type of project in whatever way you please.
We're using it daily and it makes our lives so much better.
Oh, and their support is superb.

Cons

First off, pricing. Monday is not cheap, and they charge by sets of seats instead of individual seats. So if you're a team of 6 - you have to pay for 10 seats, which - on a software that isn't too cheap - can be pretty annoying.
On top of that, their Android app is sub-par, and I find myself using the mobile web version instead of the dedicated app.

Alternatives Considered

Trello, ClickUp and Asana

Reasons for Choosing monday.com

Monday seemed to be better suited for supporting larger teams and more projects simultaneously.

Switched From

Trello

Reasons for Switching to monday.com

Monday seemed to be better suited for supporting larger teams and more projects simultaneously - plus they have more automations and integrations, which was crucial for us.

Pros

I was always using Google Sheets to track projects, but they would go on and on and on, and include mutliple tabs and pull data from here and there and... it was a bit exhausting. Monday imports these sheets, and turns them into clearly defined, but almost endlessly customizable boards.

Cons

The templates are a bit too needlessly complicated for me. But it's actually useful if you want to use it for different things than I do. I discard my boards after a while, when they are too full, and I don't like to archive or administrate everything.

Pros

Monday.com is my preferred project management tool. It is a very versatile software and it provides great features that help me manage all my projects in a seamless way. I like that it is very customizable and allows me to view my projects in many different ways. Monday.com has a smart way to track progress and it is present uring every stage of a project, helping me brainstorm in the beginning stage and helping me finish all my projects successfully. I also like the fact that it has the ability to create and organize tasks, creating to-do lists and reports that help me understand and keep track of my own progress and my team's progress simulatenously, and making it easier to know what to schedule in our calendars and helping us organize our workflows better. Monday.com also has many beautiful templates that adjust to every single project and it has a wide variety of boards that let me choose how to view my project and how to view my tasks.

Cons

Monday.com is not the most user-friendly software and it shows in the beginning stages of setting everything up in the software. I personally had a hard time using it in the beginning as I felt that the platform looked too cluttered and it felt very hard to organize things to make it look like my own space. Thankfully, this software is very customizable and I was able to adjust it to my needs eventually and make it feel more like my style and my business' style, and it has improved my workflow greatly. One more thing that I don't like about monday.com is the fact that the pricing plans don't have much variety and it's quite a high price for small businesses.

Alternatives Considered

Asana

Reasons for Switching to monday.com

Asana seemed like a great option but ultimately we ended up choosing monday.com because of the amount of tools we thought fit better for our organization.

Pros

monday.com provides a user-friendly platform for effectively managing customers and organizing various lists with ease. With its distinctive workflow format, we can effortlessly transfer existing templates to different folders or create new ones as needed. Whether you're setting up an internal system or seeking assistance in prioritizing tasks and ensuring a seamless workflow, monday.com is the ideal solution. A notable advantage is its capability to document customer interactions, ensuring that all processes are thoroughly completed. Moreover, the feature allowing comments to be left directly on tasks has greatly enhanced our teamwork and collaboration.

Cons

Due to the extensive array of customizable features, monday.com has a learning curve that may not be straightforward. Initially, moving lists to different folders or creating new ones can be challenging and cause some discomfort. Similarly, the internal setup process for new users may take a little longer to adapt to, resulting in a minor downtime period.

Pros

I love how you can make a board with automations so that it helps you organize. For instance, I can set a project I'm working on from "pending" to "complete" in one box, and automate it so that once I hit "complete", it moves that project to the "complete" section in a different part of the board. I also love that you can integrate it with different platforms like AirTable and Slack, which is super helpful. Overall, it does a really good job of helping you have a grand overview of where you are at with a project, and helps my team see what projects have been completed and where we still have more work to do. I also know there's a lot of great other features that I haven't learned yet that could be useful to us once we get the hang of this platform.

Cons

It's a bit complex to learn, which is frustrating at first. There's a lot of formula coding and lingo Monday.com uses that you have to learn for it to make sense. I found that having a specialist help you code your page to your liking was pretty helpful. There's also some places where we set something up but there are scenarios in which this set up might get undermined by one action that would seem logical but would throw off the board. I do wish that the program helped walk you through the process of getting your workflow set up, but I'm sure that's being worked out since they are a relatively new platform.

Pros

As a PR professional finding a tool that truly enhances task management is key! Monday.com has become a critical part of my team's workflow, making the way I organize and execute tasks simple and easy to follow with other team members and clin

Cons

There was nothing I disliked about monday.com

Alternatives Considered

Airtable

Switched From

Airtable

Pros

Robustness of the platform in terms of project management. Our team also likes the pretty confetti animations whenever we mark a task as done. The latest Christmas-themed confetti was a very nice touch and we had a lot of fun updating Monday.com, which is the whole point of project management - keeping the team up to date with the status of tasks and projects.

Cons

There is not "mark all as read" in the notifications and inbox area, which can be annoying at times when you're back from long leave. Having that feature will significantly improve the UX and notification hygiene practices.

Alternatives Considered

Trello, Basecamp and Asana

Pros

I liked how Monday.com allows for easy collaboration with team members. It does take some getting used to for me it was easy to get used to because I am more of a computer person and have had many different experiences with a lot of different programs. Everyone else on my team is the complete opposite, however because of Monday.com's modern website design people were able to grasp it because the design is easy on the eyes if that makes sense. It is almost like an easy/drag and drop version of excel. Aside from the design I did love that there were different calendar views like Kanban view and the map view especially. The other things I loved was the forms integration, which made it easy to transfer our clients over from one program to another. As they came in they filled out the short form and were integrated into the calendar pretty easily. Lastly I loved the status column. I was going to use it to check in clients. Red for when they arrived to their appointments, Yellow for when they were waiting and Green for when they were done and waiting on their transportation back home.

Cons

There were a couple of things that I did not like, which made us only use Monday for a short period of time. For one we are a mental health therapy center and we do A LOT of scheduling. While there is a template to schedule clients. It is more so for a few clients and not hundreds. We have multiple therapists and may want to view their appointments sometimes together and sometimes separately and Monday started to get somewhat bulky when trying to do this. We tried doing multiple boards for each therapist and then we tried doing each board as a day of the week and in the end we had too many boards and it was still and either you view this person or that person but not both. On top of that we also schedule activities with clients and that would have been a whole separate view as well. The last thing that we needed was to make recurring appointments for clients that are seen every Tuesday or for ones that are seen every other Thursday etc. This task was extremely bulky and involved using a 3rd party service.

Pros

One of Monday.com's top features are its customizable workflows, which allow users to tailor their boards according to their specific needs and tasks. Another standout feature is its time tracking system, allowing team members to track the time they spend on each task and project. Monday.com also offers integration options with different programs such as Google Drive and Slack, making it easy for users to share and access important files and information. And last but not least, Monday.com offers mobile apps for both iOS and Android devices, so users can stay productive even when they're on the go. These top features make Monday.com a go-to tool for teams looking to increase their productivity and efficiency.

Cons

Monday.com is a popular project management tool that allows you to track tasks and team members' progress. While it offers a user-friendly interface and helpful features like calendar integration, there are a few drawbacks to consider before committing to Monday.com. First, the pricing structure can be confusing and expensive for larger teams. Furthermore, Monday.com lacks robust support for file storage and version control, meaning that important documents may become scattered and outdated as your team continues to add new updates. Additionally, the mobile app can be glitchy and lacks some important desktop features, making it difficult for remote team members to stay on top of their tasks. Overall, Monday.com can definitely streamline your project management process, but it's worth weighing the cons before taking the plunge.