Lightyear Reviews

Pros

The program is easy to learn and explain to other non-finance people to use. It offers the best customer support which is very friendly and fast-reacted to any issues arise.

Cons

The best integration with XERO and BEPOZ.

Pros

Easy to integrate and setup - start to finish - 4 weeks.
Great support team, very helpful and very thorough.
Price is very competitive, especially the setup costs.
Did what it said it could do and integrated with our systems.

Cons

Duplicate invoices dont get caught until after the workflow.
Cannot bulk upload historical invoices from previous system (Dext)

Alternatives Considered

Reasons for Choosing Lightyear

Switched From

Pros

Seamless integration aided by the helpful staff from Lightyear. The program itself is a big time saver.

Cons

The only thing I can think of at this stage is the way that Lightyear integrates with our POS system. There is an extra step in the exporting/importing process, but it still quite easy to use when you become familiar with it.

Pros

Nothing to like about light year it is doesn’t work simple

Cons

Slow, Unstable, inaccurate ocr of invoices causing excessive manual re-entry of invoices, customer support non existent as they can’t do anything as it is a terrible system I have waited for improvements over the last 3 months they haven’t happened stay from lightyear find something else

Pros

Smooth integration process with ERP and a user-friendly interface with a lot of functionality

Cons

No complaints. The experience during and post on-boarding was great.

Pros

Lightyear simplifies data entry of our invoices by saving us a massive amount of time and paper

Cons

When we export invoices into a csv file to upload into our accounting package, some of the invoices in the csv file do not match the value of the invoice in Lightyear. It's usually only a few cents but I need to cross check every invoice each time I export all csv files against Lightyear.

Pros

Taken a huge load in processing time of the supplier invoices, it can streamline the processes, identify duplicate invoices and eliminates any human errors.
It is also well integrated with Xero.

Cons

Getting the right mapping for some suppliers due to their invoice formats can sometimes be challenging and ongoing.

Credit notes can at times be problematic as the reference in the credit notes can cause confusion in the processing (due to formats), they can be processed as the original invoices again rather than credit notes.

Pros

“Great experience with Lightyear so far, extremely helpful software that saved me heaps of time and paper.

Very user friendly and easy to communicate with the rest of out team.

Support is very knowledgeable and quick in reply.

Highly recommended to all business.”

Cons

“There is not downside with the software. Surely there will constant updates and look forward for it”

Pros

What I like most about Lightyear is it’s easy to navigate and very user-friendly

Cons

So far, there’s nothing that I like least about Lightyear because in more than 3 years of using the platform, I didn’t encounter any issue

Pros

I love how fast it is and the interface is easy..

Cons

There's no sharing of Database, hopefully in the future..

Pros

Document Management, Approval Workflows, Integration, Data Extraction, User-Friendly Interface

Cons

Nothing ive come across i don't like yet.

Pros

Processing invoices, this also shows duplicated invoices, easy to track.

Cons

System captures the wrong information sometimes.

Pros

I love how easy it is to use and it makes processing invoices so quick.

Cons

truly i like everything about it and i am satisfied

Pros

The functionality allows automatic capture and coding of purchase invoices. This enables invoice processing and approval to be made in an efficient and effective way without the need to key in the invoice details.

Cons

It would be good to have some service or item codes under service bills which we could use to cover withholding tax

Pros

Of all the software that I use, for me Lightyear is the best. It provides automated information which made my work easier. You can also find solutions to your issues/concern through Knowledge Base or you can just simply chat lightyear Team and they will respond to you in just a snap. Would highly recommend of course.

Cons

None for me to be honest :)Because, If I wanted to know a thing or If I experienced some issues , I can just chat the support team for assistance :):):)

Pros

I like how user friendly this software is and if I am ever stuck then support is always available. I have been able to save a lot of time and train a few interns with Lightyear. Being able to access old invoices in the online archive is great too. The statement reconciliation process has finally allowed me to go completely paperless which makes my work more accurate.

Cons

At times syncing with Netsuite lags so it takes a bit longer to sync.

Pros

running my multiple entities and division within the one program

Cons

anything that doesn't work, a simple call to support and they fix it right away or find an alternative solution

Pros

Complete visibility across supplier invoices either via the dashboard as a quick view or in detail across all stages of approvals. This is especially helpful at the end of the month to see if all invoices have been through the entire approval process and exported to our accounting system before close off.
Search functionality is helpful and shows which stage of the process each invoice is at - search results can be exported.
The audit trails and notes show full history of the life of the invoice and save a lot of external communication and queries.
Implementation was easy after the demonstrations given to us by [SENSITIVE CONTENT] who took the time to understand what we wanted (which was a little bit out of the ordinary!) and configure the settings accordingly. We gained confidence in Lightyear through the demonstration/training process and the additional webinars.

Cons

Looking forward to enhancements to the mobile app to allow more functionality while on site.

Pros

The approval options definitely is the differential of Lightyear. From a simple 2 steps approval, to up to 3 executive approval, there are many options that can suit the most complex business.
Another strong point from Lightyear is their support. You usually gets a response on the same day.

Cons

Their subscription is based on the number of transactions, so if your business manages a large quantity of bills, it might become a bit expensive.

Alternatives Considered

Reasons for Switching to Lightyear

Pros

The functionality of Lightyear is incredible. This solution fully incorporates digitisation of all aspects of the AP function including data extraction from invoices, a full invoice depository, approval workflows via email and app, audit trails, seamless integration with our accounting system, automated supplier statement reconciliation, to name but a few. It can even verify supplier invoice line pricing to agreed pricing product price lists!

The system is user intuitive, with the process was so natural that rolling this out across the team was simplicity itself.

And pricing is scalable to usage, providing totally affordable Rolls Royce functionality to any organisation.

Cons

Have found no cons to date! Thee are certain upgrades in the pipeline for approver interface via the app and email which will further enhance the already existing superiority of this product.

Pros

Lightyear has been a critical and very beneficial piece of software for our business. The ease of use combined with the outstanding customer service has meant we were able to build and launch lightyear very quickly and start using it to assist our growing business.

Cons

Hard to pick something we dont like. If anything, search capability can be improved within purchase orders but the team are constantly working and upgrading the software.

Pros

Lightyear has completely transformed the whole business and made life so incredibly easy. From the transparency of data extraction and approval process through to the electronic filing this system is truly brilliant. I cannot recommend it enough.

Cons

I really can't think of any cons. If there is a feature that is missing, the development team appears to take on board suggestions to incorporate it into the next update and they appear to regularly update and upgrade features.

Pros

The ease of use. We have varying levels of computer literacy across the group, and I haven't had any complaints or confusion about the product.

Cons

some times the mapping/mapping requests can cause delays in processing.
though this would be a problem in any like system.

Pros

Its easy to use. Its very clear and the team and customer service are excellent. MIssing invoices are always easy to locate.

Cons

Sometimes I find it difficult to map some of the smaller businesses, but as someone who is not techno savvy this is just a small problem.

Pros

Having Lightyear enables us to do in minutes what used to take hours of manual data entry to enter suppliers bills into our accounting software.

Cons

I find it annoying that I have to set up a supplier in Xero, raise a test bill, then pull that back into Lightyear to set up a supplier in Lightyear.